Best Human Resource Practices at PC Lahore By Rizvana Ikram

PSL PROFILE
Pakistan Services Limited (PSL) was incorporated in 1958 as a Public Limited company and is quoted on Karachi Stock Exchange since 1964. The primary business of PSL is hospitality. It initially operated under the management of Inter Continental Hotel; however, when Hashoo Group acquired PSL in 1985 it changed the name of the Hotels to Pearl Continental Hotels and became the largest and oldest five star hotel chain of Pakistan. In October 1985 all the Inter Continental hotels in Karachi, Rawalpindi, Peshawar & Lahore became the Pearl Continental Hotels. The Pearl Continental Hotels chain has its presence in all provinces and has recently added another pearl in its chain, PC hotel in Muzzafarabad. Mr. Sadruddin Hashwani owns Pakistan Services Limited. His philosophy is that each moment of life should go towards advancement of cause of humanity at large.

Women Empowerment through Honeybee Farming Project

Hashoo Foundations Women Empowerment through Honey Bee Farming Project Plan Bee was voted the winner of the prestigious BBC World Challenge 08 amongst 700 organizations worldwide.

We are not interested in just helping them earn more money we want to see their children are better educated, that they have access to healthcare, that they have better sanitation in the houses and that they have better nutrition. Hashoo Foundations Chairperson Ms. Sarah Hashwani

PC Lahores H.R Practices

Recruitment Compensation and Benefits Training and development Safe & Healthy Workplace Communication Recognition Work Environment and Culture Appraising Employee Satisfaction and Retention

Recruitment
99.5% Hiring and movements at Middle Management and Senior Level are done internally. Entry level induction of Apprentices after completion of apprenticeship training. At Middle or Senior levels Internal advertisement within the group For Internal Job postings anybody can apply for an opening two levels above his current designation.
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Process Flow Chart - Internal Job Postings

For any vacant positions, internal job postings would be preferred for identifying the internal candidates
For vacant position the draft of IJP would be prepared by the concerned HR Department.

Job will be advertised through email communication to all PCs and Marriotts All resumes will be forwarded to the concerned functional heads for short listing & further proceedings & selection. END
NOTE: - Internal Job Posting Procedure: - The entire process should be completed within a period of 15 working days from the time of approval of the vacant position.

TRAINING AND DEVELOPMENT

"The chains that survive will be the ones that focus on training John Russell, president of HFSs Hospitality division

Training and Development

At Pc Lahore we have a Training Centre with State of the Art Training facilities. Some of the training Programs are as follows: Comprehensive Induction Program English Language Training Employee awareness campaigns Fire and safety Training First Aid Training Management Training OJT is used extensively, 85% trainings are On-the-job Cross Exposure Training Program Training of Trainers
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