Position Title: READINESS AND DEPLOYMENT SUPPORT TRAINER No: 153-11 Level: NF-1712-04 Opens: 22 Jul 11 Starting Salary:

$22.74 per hour ($47, 299 annualized) Closes: 01 Aug 11 Type of Employment: Full-Time Location: Marine Corps Family Team Building, Family Readiness Program, Marine and Family Programs Area of Consideration: All Sources Minimum Qualification Requirement: Must have four years experience in a human services, social sciences, or related field with two years of specialized experience in training is required. A Bachelors degree from an accredited college or university in human services, social sciences, or related field may be substituted for the human services experience at the rate of one year of education for nine months experience. If using education, please submit a copy of your college transcripts with your resume/application. Introduction. This position is located in Marine Corps Family Team Building, Marine and Family Programs, Marine Corps Community Services (MCCS), Marine Corps Base, Camp Lejeune, NC. The incumbent is responsible for establishing and maintaining liaison with assigned individual units Command Teams and unit Family Readiness Officers (FROs). If you feel you meet the minimum qualifications proceed by completing the following steps:
Complete application for employment and/or resume
Current or former DoD Nonappropriated Fund (NAF) employees must list the following information for positions held to be considered for non-competitive selection - Position title, pay level, series and grade (e.g. Sales Associate NF-2901-01) - Employment dates - Reason for separation (if applicable)

How to Apply

REQUIRED

Prepare Knowledge, Skills and Abilities (KSAs) response

REQUIRED
- List all paid or volunteer positions related to the experience asked for in the KSA - Include position title, position dates and pay grade (as applicable) and provide detailed information regarding the experience asked for in the KSA - Need more information on KSAs? Visit our website www.mccslejeune.com/jobs for more details.

Deadlines for submission:

- Email to lejeune.vacancies@usmc-mccs.org prior to midnight on the closing date. If you do not receive an automatic reply of resume received within 24 hours, please contact us at 910-451-5627 - Mail to MCCS Human Resources, 1401 West Road, Camp Lejeune, NC 28547 to arrive by the closing date - Fax to 910-451-6771 prior to midnight of the closing date - In person - bring to MCCS Human Resources, 1401 West Road from 8:00 am - 3:00 pm prior to the closing date

Duties and Responsibilities. The incumbents responsibility, first and foremost, is to lead by example, to shape and sustain a working environment most conducive to the successful performance of those entrusted to his/her leadership and direction. The incumbents essential purpose and focus is to create a positive atmosphere and culture within the Marine and Family Programs and its constituent branches that reflects the pride, professionalism, sense of accomplishment, fulfillment, collaborative engagement, well-being, and wholehearted customer focus of its employees. Establishes and maintains liaison with assigned individual unit Command Teams and unit Family Readiness Officers (FROs) to educate and highlight the benefits of the MCFTB functions and other support programs. Serves as the subject matter expert and primary source of information on readiness and deployment support issues. Coordinates and conducts training on Readiness and Deployment Support to include pre-deployment, duringdeployment, return and reunion, and post-deployment, as required, using standardized templates provided by HQMC. Develops and delivers training to supplement the HQMC templates regarding local resource information in support of the Information and Referral service function of the members of the unit Family Readiness Command Team. Assists with information and referral support for family readiness issues of assigned units. Writes articles for use in Unit Family Readiness Program newsletters, newspapers and other available media. Analyzes challenges and program effectiveness, including identifying relevant factors, gathering pertinent information, and recognizing solutions and best practices. Performs other related duties as assigned. Knowledge, Skills and Abilities (KSAs). REQUIRED KSAs are the specific characteristics, gained through experience, that candidates must possess in order to perform the major duties of the position. Qualified applicants will be evaluated on the degree to which they possess the KSAs shown below. Applicants should indicate their KSAs on a separate sheet of paper attached to their resume with each KSA labeled to coincide with paragraphs below. There is no specific format required for KSAs; however, the recommended format is a narrative descriptive format. Applicants are encouraged to provide in detail their work or volunteer experiences that show relatedness to the particular KSA, being careful to annotate specific position titles (current and former NAF employees include NAF grade level), employment dates, and examples for each work experience listed. a. Describe work or related experience that demonstrates your ability to develop and facilitate quality training, utilizing a variety of training methods, techniques, and tools. b. Describe work or related experience that demonstrates your ability to engage in public speaking with military and/or civilian communities, for the purpose of briefings, workshops, and classes. c. Describe work or related experience that demonstrates your knowledge and experience with deployment cycles and the effects they have on active duty members and their families.

d. Describe work or related experiences that demonstrate your ability to deal with military personnel and families in crisis. Selection. This vacancy will be filled by the best qualified as determined by the selecting official. VACANCIES MAY BE FILLED BY METHODS OTHER THAN INTERNAL COMPETITIVE PROCEDURES WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES. CURRENT AND FORMER NON APPROPRIATED FUND (NAF) FEDERAL EMPLOYEES MUST LIST CURRENT AND/OR PREVIOUS EMPLOYMENT INFORMATION TO BE CONSIDERED FOR NONCOMPETITIVE APPOINTMENT. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Inquiry background check. Human Resources Division provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact HR at (910) 451-9279. The decision to grant an accommodation will be made on a case-by-case basis. It is Department of the Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear policy link is provided for your review. https://www.donhr.navy.mil/NoFearAct.asp. MCCS is a Drug-free workplace. The use of illegal drugs by MCCS employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Direct Deposit of total NET Pay is mandatory as a condition of employment for all appointments to positions within Marine Corps Community Services. MANAGERS/SUPERVISORS POST ON ALL OFFICIAL BULLETIN BOARDS. DISTRIBUTE COPIES TO SUPERVISORS FOR DISSEMINATION TO EMPLOYEES

DID YOU REMEMBER TO?

Include resume or application for employment Include KSA Response College Transcripts (if using education towards minimum qualification requirement) Submit by the close date of the announcement

NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Readiness and Deployment Support Trainer JOB SERIES: 1712 SUMMARY OF DUTIES: Reports to the MCFTB Director. Establishes and maintains liaison with assigned individual unit Command Teams and unit Family Readiness Officers (FROs) to educate and highlight the benefits of the MCFTB functions and other support programs. Serves as the subject matter expert and primary source of information on readiness and deployment support issues. Coordinates and conducts training on Readiness and Deployment Support to include pre-deployment, during-deployment, return and reunion, and post-deployment, as required, using standardized templates provided by HQMC. Develops and delivers training to supplement the HQMC templates regarding local resource information in support of the Information and Referral service function of the members of the unit Family Readiness Command Team. Assists with information and referral support for family readiness issues of assigned units. Writes articles for use in Unit Family Readiness Program newsletters, newspapers and other available media. Analyzes challenges and program effectiveness, including identifying relevant factors, gathering pertinent information, and recognizing solutions and best practices. Maintains accurate and complete records documenting each program presented to include, but not limited to: length of presentation, number of and demographics of participants, and participant evaluations. Prepares and submits reports as required. Delivers other MCFTB training, as determined by the MCFTB Director. Ensures OPSEC and Privacy Act compliance. Adheres to principles and concepts of the EEO program. Demonstrates and promotes World Class Customer Service with an emphasis on courtesy. Assists customers and associates, and communicates positively in a courteous and considerate manner. Acknowledges customers and associates; smiles and makes eye contact. Asks questions to determine, verify and solve problems. Helps shape customer and associates expectations. Inspires and sustains the trust and confidence of customers, associates, colleagues, senior management and subordinates. Checks for satisfaction with the quality of goods and services. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Uses required safety equipment, and observes safe work procedures. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. SPD NUMBER: 080153 PAY LEVEL: NF-04

This is a white-collar position where occasional lifting up to 20 lbs may be required. Performs other related duties as assigned. MINIMUM QUALIFICATIONS: Four years of specialized experience (education in a related field may be substituted for experience) which demonstrates knowledge of the following: demonstrated ability to effectively communicate, both orally and in writing; ability to develop quality training; ability to maintain effective communication and working relationships with all levels of employees and command, both inside and outside the organization; knowledge of military structure and protocol; ability to exercise initiative in resolving problems, rendering decisions, and carrying out revisions to plans; ability to work effectively with others, to supervise, to facilitate, to run meetings, and to take charge and direct an event when necessary; knowledge of community resources for Marines and their families; ability to work with military personnel and family members in crisis and apply effective crisis intervention techniques; ability to analyze data and present logical conclusions and recommendations; ability to utilize word processing and desktop publishing software. Must be able to accommodate a flexible work schedule, to include weekend and nighttime family briefs/programs. Must be able to travel in order to support MCFTB functions.