INSTALLATION GUIDE VidyoDesktop Demo

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www.vidyo.com 1.866.99.VIDYO

2008 Vidyo, Inc. All rights reserved. Vidyo, VidyoTechnology, VidyoConferencing, VidyoRouter, VidyoPortal, VidyoGateway, VidyoRoom and VidyoDesktop are trademarks of Vidyo, Inc. All other trademarks are the property of their respective owners. All specifications subject to change without notice, system specifics may vary.

VidyoDesktop Demo Installation Instructions

System Requirements: PC Hardware - Core 2 Duo 2Ghz or higher, 2 GB RAM (Pentium 4 or Pentium M with 1GB RAM may also work with reduced video performance) Windows OS XP Pro SP2 or Vista Mac OS currently not supported (will be available end of 08) Java version 1.6 or higher DirectX version 9.0c or higher Web Browser - Internet Explorer (6 or higher) or Firefox (Version 2 or higher) Open Firewall Ports please refer to the appendix at the end of this document

Required Hardware Configuration: USB Webcam o Recommended: Logitech Quickcam Pro 9000 Logitech Quickcam Pro for Notebooks USB headset or echo cancelling USB mic/speaker o Recommended: ClearOne Chat50 Phoenix Duet Logitech USB Headset

Software Requirements Java: 1. Browse to http://www.java.com and click on instructions to install the latest version of java. 2. Verify that the installation has succeeded by clicking on and follow the

3. You should see the following message after it is verified:

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 VidyoDesktop: Now that you have verified your Java installation, you are ready to install the VidyoDesktop client. 1. There are two ways to join a conference a. Navigate to http://BD.vidyo.com b. Navigate to a direct conference link that you have been provided. It should look something like this: http://BD.vidyo.com/portal/index.php?action=roomdirect&conf=username 2. The first time you navigate to the page the Vidyo java applet will try to install itself. This applet checks your system for the VidyoDesktop Client and installs it if you do not have it. When prompted, click on Run to install and run the Vidyo java applet.

3.

Once the applet is installed and initialized you can login to the VidyoPortal. You will see the login page. Wait a few seconds for the entire page to load and for the Java applet to initialize. Login to the portal

4.

a. Select a language from the pulldown menu b. Once the browser indicates that the page is finished loading, enter your username and password and click on Log In.

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 c. If you do not have a username and password, and you have been given a direct link to the conference (see step 1a), enter your name in the Guest Name field and click on Guest Login.

5.

Once you are logged in, the VidyoDesktop Client will download and install itself. Additionally, any time you log in to the portal and there is a new version of the VidyoDesktop Client available it will prompt you to install the updated version. You will then see the following windows:

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 6. Click on I Agree to proceed. The Client will finish the installation and you will see the following window:

7.

Click on Close. The VidyoDesktop Installation has finished. You should now see the VidyoDesktop Client icon in the tray. After installation of the VidyoClient you will be logged out and will need to log back in. Once logged in you are ready to begin a VidyoConference. If you were given a direct conference link you will automatically join the conference room and are done. If you logged in manually to http://BD.vidyo.com you should see the main portal page.

8.

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 9. To place a call into your conference room click on Start My Meeting. To enter a different meeting room you can either click on the Browse Meetings & Users tab or you can enter the user/meeting room name in the field to the right of Place a Call to on the front page then click on the CALL button. Note: Understanding the terminology of the VidyoPortal is important. A Vidyo meeting room is like a physical office. Meetings are conducted in an ad-hoc manner. You can conduct VidyoConference meetings in individual users meeting rooms or in predefined meeting rooms. This concept is analogous to meeting in person in someones office or in a specific conference room. 10. When you click on a meeting room you should then see the Entering Conference window that indicates you are joining a meeting.

11.

Once you have entered the conference you will see the VidyoDesktop Client application. It may prompt you to select your audio and/or video devices. This will occur if you have more than one device to choose from. If you have plugged in a USB headset, make sure to select that as your audio input and output sources. If one other participant is in the meeting room, you will see them in the client window. If no one else is in the room, you will see yourself.

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12.

If you are in a call with another person and you want to see yourself, you can click on the Preview button and you will see yourself in the window When you have more than 2 people in a call you can activate preferred speaker as demonstrated below.

13.

Other buttons currently in the VidyoDesktop Client software:

Audio volume/mute Microphone volume/mute

Full Screen Mode :

Configuration Disconnect Call

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 Screen Sharing:

For more instructions on how to operate the VidyoDesktop please refer to the users manual. For technical support please contact: Phone: +1-866-99-VIDYO / +1-201-289-8597 Email: support@vidyo.com

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Appendix VidyoConferencing Firewall Configuration There are two ways to navigate through a firewall with the VidyoDesktop client. You can open up the needed ports through the firewall or benefit from the Vidyo built-in Proxy Tunneling feature. For the best results you should open up the following ports:
VidyoConferencing Specific Ports (ports in red are critical):

TCP Port 80 Web Access to VidyoPortal TCP Port 443 Secure Web Access to VidyoPortal TCP Port 10000 Client Connection to VidyoPortal Application Server TCP Port 50000 Client Connection to VidyoRouter UDP 50,000-65,535 Inbound/outbound Media feeds to participants (6 ports per participant) At this time the VidyoPortal Opens all UDP ports dynamically based on STUN communication between Client and Server so there is no need to open specific UDP ports on the firewall as long as ports in the above UDP range can be dynamically opened Some Firewalls have a UDP default timeout. For example, on the Cisco PIX Firewall the UDP timeout is 2 min. If this parameter wont be changed then the call will drop in exactly 2 minutes and the Vidyo client(s) would have to reconnect

If you are not able to open up the above firewall ports Proxy tunneling will be automatically enabled. This allows the client and server to tunnel the media over an open port via TCP. This can reduce the overall quality of the Vidyo experience.

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