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ICTinRetailSector India ICT in Retail Sector India

July2011

ExecutiveSummary
RetailsectorisestimatedtoreachINRxtrin20 andisexpectedtowitnessagrowthCAGRof a%toreachINRytrin20 IT/ICTadoptioninIndiaisfastgainingpopularity,whereingrowingretailandtradeactivityis p p p y g expectedtopushtheadoptionratebyalargeextent
Cuurrently,retailsectorinIndiaspendaboutb% c%oftheoverallyearlysalesonITservices

Market

AvailabilityofbetterandfasterIT/ICTsolutionswithmaximumaccuracyispushingtheindustry forwardsignificantly

Technology Adoptionin Retail

Currently, adoption of IT / ICT in retail sector is estimated at INR z bn of the overall IT / ICT Currently,adoptionofIT/ICTinretailsectorisestimatedatINRzbnoftheoverallIT/ICT industryinIndia Growingtradeandretailactivitiesisresultingintheneedforlineofbusinessspecificapplications aimedatcateringtothespecificneedsofthesector p y pp y Costcomponent,flexibilityandcustomizationofapplicationsarethekeyselectioncriteria amongstretailersfortheselectionofIT/ICTtoolsandservices Cloudcomputingplaysamajorroleintheenhancementofoperationalproceduresofretailing whereindataandinformationaretransmittedonarealtimebasistherebyfacilitatingfaster decisionmaking Itispredominantlyimplementedinthefieldsofsupplychainmanagement,inventory managementandsalesanalysis Lessercostcomponentinvolvedstimulatestheacceptanceofcloudcomputingamongstretailers MajorForeignPlayers ajo o e g aye s
Player1 Player2 Player3

RoleofCloud inRetail i R t il

Competition ii

MajorDomesticPlayers ajo o est c aye s


Player4

ICTINRETAILINDUSTRY INDIA2011.PPT

RetailSector Overview
Drivers&Challenges SMBsinRetail

ICTAdoptioninRetail
Factors Influencing ICT Adoption FactorsInfluencingICTAdoption ICTSolutionsandSelectionCriteria VendorOpportunity Vendor Opportunity

RoleofCloudinRetail j MajorICTVendors
SomeRecentlyLaunchedSolutions

CaseStudies Appendix RetailPlayersProfiles


ICTINRETAILINDUSTRY INDIA2011.PPT

Indianretailsectorprovidesasignificantboosttothe economicgrowthofthenation
RetailSector Overview
RetailsectorinIndiaplaysacrucialroleinthe economicdevelopmentandprovidesatremendous boosttothecountry sGDP boost to the countrys GDP
Itaccountsfora%ofthecountrysGDPandaroundb%of employmentinIndia

GrowthandSize Retailsector
INRtr INR tr
30 20 10 0

f a b c d

MarketforretailsectorinIndiawasestimatedatINR wtrin20 andisexpectedtogrowataCAGRofb% toreachINRytrby20 to reach INR y tr by 20 Unorganizedsegmentaccountsforc%,whilethe organizedsegmentaccountsforonlyd%ofthe overallsector Factorssuchasincreasingdisposableincomeand easyavailabilityofcreditisfuelingthegrowthofthe l bl f d f l h h f h sector Retailsectoriswitnessingastiffcompetitionand playersareinnovatingandcomingupwithbetter andenhancedservicesandofferingsatparwith internationalstandards Growingcompetitionandglobalizationofretailing hasledtotheadoptionofITinthesector
PlayershaveincorporatedITintheareasofsupplychain management,vendordevelopment,merchandisingand inventorymanagement
Source:x

2010

2011e

2012e

2013e

2014e

MarketSegmentation(20)
abc K% L% I% H% M% J% N% O% G% def efg hij klm nop qrs tuv wxyz

ICTINRETAILINDUSTRY INDIA2011.PPT

Currently,agrowingtendencyofITimplementationis prevailingintheretailsector
ITinRetail Overview(x/x)
Rapidgrowthinretailactivitiesandincreasingconsumerbaseisresultinginanincreasedamountofdailytransactions, therebyforcingretailplayerstoimplementITservices
Automation of various operations such as: inventory management, supply chain management and billing systems with the aide of IT Automationofvariousoperationssuchas:inventorymanagement,supplychainmanagementandbillingsystemswiththeaideofIT servicesenhancestheefficiencyandaccuracyofretailingtherebyraisingproductivityandrevenuegenerationbyalargeextent

Currently,ITimplementationofretailersisandfollowinganupwardcurve.ITspentamongstretailersisestimatedat a%b%oftheirtotalannualsalesin20
ITadoptioninretailsectorisestimatedtobevaluedatINRabnin20

Ongoingcompetitionandtheemergenceofbetterandsuperiorqualityservicesamongstretailersisexpectedtoboost theshareofITspendingfurther,inIndia h h f di f h i di
AnnualITspendingofIndianretailersisexpectedtoincreasetoreachef%ascomparedtotheglobalaveragespendofg%

ITSpendingPattern RetailSector
Retailer Type Type1 Type2 Type3 x y z Description Format RetailPlayers Player1, Player2,Player3 Player4 Player5 Solutions

ShareofRetailSector ITindustry(20)
xxx zzz O%

Solution1 Solution2 Solution3 P%

Source:x ICTINRETAILINDUSTRY INDIA2011.PPT

whichisresultingintheemergenceofvariousretail specificIT/ICTsolutions
ITinRetail Overview(x/x)
GrowingconsumerbaseandrapidexpansionofretailoutletsisresultinginanincreaseddemandforITservices whereinretailersrequireITsetuptofacilitateasmoothandefficientoperation SomeoftheIT/ICTsolutionsusedbyretailerswhichareintendedtofacilitatefasterandaccurateretailoperationsin thecurrentcompetitivemarketscenariocanbeillustratedasbelow:

SAMPLE
Solution2 Solution6

WidelyUsedIT/ICTSolutions Retailers

Solution1

Solution3

Solution4

Solution5

Solution7

Solution8

Solution9

Solution10

Source:x ICTINRETAILINDUSTRY INDIA2011.PPT

KeyDrivers&Challenges Summary

Drivers
IncreasedOperationalEfficiency FavorableDemographics GovernmentInitiatives AvailabilityofSkilledManpower

Challenges
HighCost

ICTINRETAILINDUSTRY INDIA2011.PPT

GandHstandoutasthemostvaluablesolutionsforretail sectorbasedontheirpopularity&availability
High Popul larityofSolution nsamongstRetai ilPlayers

H G E D F B A C I J

Low

AvailabilityofSolutions

High

Demand&supplyofAisthehighest B&C,despiteofhavingdemand,arelowestinavailability DemandforERPhasfallenrecentlybutthesupply Demand&supplyofPOSisthehighest DinstallationrequiresextensiveinvestmentandhaslongerinstallationtimewithlowimmediateROIwhichreduces remainsmoderate. BI&PMS,despiteofhavingmoredemand,is p theattractiveness,therebyresultinginlowerpopularityamongstretailers , y g p y g NewertechnologiessuchasRFIDareinmoderate Newer technologies such as RFID are in moderate lowestinavailability lowest in availability NewertechnologiessuchasEareinmoderatedemand&supply demand&supply
Source:X ICTINRETAILINDUSTRY INDIA2011.PPT

KeyIT/ICTVendors RetailSolutions(x/x)
KeySolutionProviders Player1 Player2 Player 2 Player3 Player4 Player5 Player6 Player7 Player8 Player9 Player 9 Player10 Player11 Player12 Player13 Player14 Player15 Player16 Player 16
Source:x

Solutions a b c d e f g h i

SAMPLE S

ICTINRETAILINDUSTRY INDIA2011.PPT

DomesticPlayersintheMarket(y/y)
CompanySnapshot:PlayerA
CorporateInformation
Headquarters Industry Classification Founded KeyPeople State,Country State Country
INR bn

FinancialPerformance
Total Revenue Net Profit
6.7 5.6 3.0 7.5

INR bn
1.0 0.5 05 0.0

ProductX 19 x x

8 6 4 2 0

BusinessHighlights g g

2008

2009

2010

2011

Player A, Enterprise IT infrastructure management services provider, has launched cloud computing management and security services for large enterprises It will help large enterprises and hosting service providers to easily deploy and manage business critical applications on the cloud with new levels of automation, control, portability and security Built over the existing Enterprise Virtualization Management platform, it will help enterprises tap the power of cloud computing for scalable, cost effective IT infrastructure on demand, while maintaining complete control and flexibility

Source:x

Note:Allfiguresforrespectivefinancialyearending31stMarch ICTINRETAILINDUSTRY INDIA2011.PPT

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SomerecentlylaunchedretailsolutionsbyIT/ICTvendors(1/2)
Vendor xyz SolutionName Solution Name abc123 Category A xxx

SAMPLE
Description

Vendor abc SolutionName XYZ321 Category B,C


Source:x

Description

yyy

ICTINRETAILINDUSTRY INDIA2011.PPT

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CaseStudyx
Retailer abcd ProjectCost INRamn ICTVendor ZXYW

Case: ImplementationofERPfromSAP
Requirements Solution Benefit

x y

1 2 3

TechnologyUsed
A,A1,B12
Source:x ICTINRETAILINDUSTRY INDIA2011.PPT

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RetailPlayerInsights(x/x)

SAMPLE
PlayerX
Solutionc Solutionf

KeyApplicationsused Key Applications used


Solutiona Solutiond Solutionb Solutione

KeyContacts
Mr.XX
Designation:XX Ph:XX ProfessionalHistory XX

Mr.XX
Designation:XX Ph:XX ProfessionalHistory XX

Mr.XX.
Designation:XX Ph:XX ProfessionalHistory XX

Other XX

Other XX

Other XX

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Thankyoufortheattention
TheICTinRetail IndiareportisapartofResearchonIndiasInformationTechnologySeries. Formoredetailedinformationorcustomizedresearchrequirementspleasecontact: KalyanBanga
Phone: EMail: Phone: Ph EMail: +913340646215 kalyan.banga@netscribes.com +912240987530 +91 22 4098 7530 gagan.uppal@netscribes.com OurotherofferingsintheITSeries: ICTinManufacturinginIndia2011 NetbookMarketinIndia2011 EGovernanceMarketinIndia2011 CloudComputingMarketinIndia2010 VoIPMarketinIndia2009

GaganUppal

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