Proposal for

Retail Management System

Tel : (+94) 11 2554999 +94) 11 4863563 4527649 Fax : (+94) 11 2506201 E-mail: sales@mycom.lk Head office 29/2,Vishaka Road Colombo 04 Sri Lanka Dubai P.O.Box 34040 Dubai United Arab Emirates Tel: +971 4351228 Tel: +971 4352150 sales@mycom.com

(+94) 11

Web: www.mycomsys.com Show Room Unit No.502D,3rd Floor Unity Plaza Colombo -04 Sri Lanka Baharain P.O.Box 1425 Kingdom of Bahrain Tel: +973 1728 1197 Tel: +973 1728 0929 sales@batelco.com.bh

Connecting Technology with Business..

Date: 03/02/2010

To:-Mr. Fawzar PROPOSAL FOR RETAIL MANAGEMENT SYSTEM Dear Sir Thank you very much for your inquiry. Please find attached here with the proposal and the company profile for you kind consideration. MYCOM Lanka, the leading IT services provider offers total solution including Point Of Sale (POS) Hardware, Systems and Peripherals, Inventory Management, Financial Accounting and Payroll / Personnel Management System for Restaurants and Retail / Wholesale Businesses. We have specialized solutions for General Sales, Supermarkets, Restaurants, Departmental Stores, Garments / Fashion Retailers and Hospitality Business. We guarantee quality products and post-sales service. Should you have any queries, regarding the software and hardware solutions, please feel free to contact us at your convenience. Awaiting an early response. Thank You and Best Regards

.. MYCOM Lanka (Pvt) Ltd Pamela david Derectress MyCom Lanka (Pvt) Ltd

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Mycom Lanka (Pvt) Ltd

BIOGRAPHY OF MYCOM LANKA.. A name associated with quality and technology.

MYCOM Lanka is a leading POS hardware and Software Solution provider in Sri Lanka, offering Point of Sales (POS) systems, Inventory Management and integrated Financial Accounting systems for Hospitality, Retail and Wholesale business. MYCOM Lanka is part of the MYCOM Group, which has offices in Dubai, Abu Dhabi, Saudi Arabia, Jabel Ali Free Zone. MYCOM as a group implemented over 600 installations world wide. Our clients include leaders in respective industries such as Restaurants, Fast food outlets, Supermarkets, Departmental Stores and Specialty stores etc. As a part of its services, MYCOM provides POS hardware from leading vendors such as IBM, PartnerTech, Epson, Citizen, Samsung, Metrologic, Symbol and NCR. A wide range of POS accessories including Touch or non-touch POS systems, Wireless Order taking devices, Receipt/cheque/Kitchen printers, displays, keyboards, Magnetic Stipe Readers (MSR), Cash drawers including turnkey projects involving networking etc are offered. We provide full service support under our annual maintenance contract. MYCOM was formed in 1996 to provide solutions to the hospitality and retail market segment. At MYCOM we do not just provide a POS solution; we implement it to suit the customer in his environment. With our wide experience various type of businesses in different countries, we are in a position to advice and implement a system that works, is practical and most of all successful. We ensure our customers are always satisfied and truly benefiting from a professional implementation.
Point Of Sale

Inventory

Finance

SOFTWARE DEVISION Software division is dedicated in offering Software solutions and development mainly for retail market sector. We offer a total Integrated Financial & Inventory Management System along with Point-of-Sale & Customer Relationship Management System. With our vast experience in Supermarket Retail Solutions, we have successfully implemented and won many projects where our clients gained confidents with us without any hesitations. SMART Financial Inventory & POS Management Systems is one of the best in Retail Management. For multi-user or multi-store retailers this package has numerous features to help manage inventory in a way that is meaningful to them. This software has been specifically designed to enable you to maximize the performance of your inventory investment and offers specialty retailer, the very latest in Windows
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Mycom Lanka (Pvt) Ltd

Hardware & Networking

Service & Support

technology and application strength for retail automation which is driven by a SQL based database and uses the latest in programming tools from Microsoft and other Software vendors. MYCOM Systems has eight years of experience in providing software applications and support to businesses across Middle East, Africa and some parts of Asia. In these eight years we have developed a customer base exceeding well over 500 retail outlets and because of this we feel we have a strong grasp on retail software needs. SOFTWARE SOLUTION SMART RETAIL SOLUTION: is a full fledge POS Solutions for Supermarkets and Department Stores fully integrated with Point of Sales (POS), Back Office Inventory, Financial Accounting, Human Resources & Payroll SMART GENERAL STORES: for fashion, book store, music and general stores. Capable of operating on keyboard based or touch screen based POS systems. SPRINT RESTAURANT MANAGEMENT SYSTEM: Sprint is an advanced Hospitality Solutions for Restaurant Management. It features Fine Dining or Fast Food operations. Special features such as Kitchen printing, Wireless PDA (Electronic Order Taking), Deliveries, Take Away and in Management functionalities:- Recipe Management, Stock Control, Financial Accounting are available as per the requirement of the client. SMART MANAGEMENT INFORMATION SYSTEMS (MIS): Our solutions come with right decision making report generation capabilities for general business by providing final reports in Financial Accounting. HR and payroll, Warehouse and Distribution. HARDWARE DEVISION With a view to serve the retail market, we are offering PARTNER Integrated/Modular Point of Sales Systems, peripherals, CITIZEN & PARTNER Thermal/Dot matrix Receipt Printers PARTNER LCD Monitors, METROLOGIC Laser Scanners, TSC Barcode Printers, CITIZEN Mobile Receipt/Barcode Printers, IDENTIX & PARTNER Access Control / Time & Attendance terminals Overseas Operations Working through channel partners in overseas projects is one of our well practiced strategies. Companies who have been well recognized in providing solutions in the field of Information Technology and in line with our business are the people whom we evaluate and choose to become our channel partners in their own territory. Our channel partners are well equipped in providing the first level support for all our clients in terms of Software & Hardware and besides, MYCOM Systems continues to provide further support to such clients ON LINE as well as over a telecommunication. Market Share World wide, specifically in the GCC MYCOM holds sizable market share in the retail operations from small to large Enterprises. Most of them require standard packages to handle their finance, administration, logistics, and Human Resources functions. Most of these businesses have started small and have grown without clear I.T. requirements verses what is available and could be offered. Being able to offer TAP (Total Automation Package) to such retail clients, makes us unique in the market, and distinguishes us from any other competitor. More than 500 local and overseas successful installations have made us one of the best Retail Solution providers.
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Mycom Lanka (Pvt) Ltd

Clients who are in need of experts to assess their needs in automation, by conducting a total business review and consultancy to recommend the necessary business realignment and transformation to be in line with their business vision and strategy, will find our offered TAP package so attractive to enable them to implement practical solutions that meet their expectation at very reasonable investment. The TAP from MYCOM Systems will add value to clients by offering them better control of their business. Management would have a better understanding operations and functions that improve productivity and reduce costs. SMART/SPRINT Software Solution is one of the best if not the best of breed in the market, which offers a comprehensive solution to retail segment. It uses the latest technology that is entirely Web enabled and supported with the best business functionalities. GOAL Our goal is to offer total solution, with clear results and valuable deliverables to our client at the local & international market for every business segment, each according to it is capability to invest in this area. Our offering consists of various components that inter-link to each other, and could be offered as a total solution to meet the clients requirements. VISION MYCOM Systems is an information technology provider that focuses on retail Software & Hardware, delivering quality and cost effective solutions coupled with efficient service and support to its clients. MISSION Our mission is to become the I.T. Department for our clients, with whom we build a relation on the basis of partnership. Our clients/partners could depend on us in all their I.T. issues in the most cost effective and efficient manner. FOCUS At MYCOM Systems we realize that this is a time of immense challenge and change for technology. The combination of deregulation, competition, restructuring, mergers & acquisitions, the Internet and home service means that every business entity has to take a new look at how it operates. It must assess its strengths, what it wants to do, and what IT systems it will need to support that new vision. FOUNDATION & OBJECTIVE MYCOM Systems was founded in 1996 to offer total Retail Technology Solutions and business consultancy. The idea of it is establishment is to offer the market practical a quality world class solutions and services, with an affordable price to the local & international market, by tailoring its offering according to the market segments and according to what clients can afford to invest on such area. Our solutions provide extensive customizable option pack and consultancy for the customers. PEOPLE Our capability in providing quality and total solutions to automate business processes for our clients based on the strong knowledge and long experience of our experts who are able to recommend the most appropriate software, hardware and networking solutions at competitive prices, irrespective of their brand or origin. This is mainly due to our strong capability to demonstrate our commitment to provide long term services
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Mycom Lanka (Pvt) Ltd

and support to attract our clients to continue their relationship with us in all related areas of Information Technology.

FUTURE Strategies MYCOM continues to deliver and enhance all their products and services to ensure that all of our clients are updated and will be catered for all of the growing business needs in the field of Information Technology. MYCOM Lanka Company Status Solely owned company by the owners of MYCOM Systems, Dubai. MYCOM Lanka currently sells POS and Bar-coding related hardware, and just started to market Software solution for Retail and Hospitality businesses in Sri Lankan market.

Group Core Products: Software Solution for Retail, Hospitality including integrated back office All software products are developed by the company in Dubai and Sri Lanka. POS and Bar-coding hardware products, multiple brands. Most hardware products are imported directly from manufacturers

Financial Consideration
Des crip tion Amou nt

Unit Price HARDWARE

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Qty

Mycom Lanka (Pvt) Ltd

POS System for the Cashier Counter 01 [

1. Samsung SRP 275C Receipt Printer

2. Standard cash drawer (5 Notes 8 coins) 3. Customer display CD7220 4. Symbol LS9203 scanner 5. Promog keyboard 84 keys 6. Front office CPU

21,000.00 8,500. 00 13,500. 00 35,000.00 18,000.00 47,000 .00 35,000.00

01 01 01 01 01 01

21,000.00 8,500.0 0 13,500.0 0 35,000.00 18,000.00 47,000.00

Barcoding System with laser printer 01 01 35,000.00 75,000.00 1 Mycom Smart Express fashion Inventory Stock Controlling system Free with the project Networking for one POS User training

75,000.00

Quotation valid only for one month Terms & Conditions:

Delivery Payment : 2 weeks from the date of order confirmation/payment Training & Installation included in this quote : Software & Hardware : 50% with order confirmation, and balance 50% Before the Installation and training finish.

Maintenance & Support : First year Free. Onsite support for Hardware and Software Provided by Mycom thereafter 25% of the total value for on-site support annually. (Any other options could be discussed)

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Mycom Lanka (Pvt) Ltd

Fig 1)

SOFTWARE FEATURES

MYCOM Smart Express (Famacy)- Back Office

Sn 1 2 FEATURE Products Up to 4 levels of product groupings are available Multiple barcodes for the same item, ie: At times same Item may contain multiple barcodes, Smart Express allows multiple barcodes for the same item, and keeps stock properly. 3 Multiple Units A single item can have multiple units of sale, such as pcs, sets, pair, doz etc. 4 Multi-prices Multiple Retail prices for same item, and option for different prices for the same item, this could be due to color, size or other specific variation such as jewelry stones 5 Promotions Combined Items, for promotions, special prices, or else one or more items can be packed together. This will allow, discounting prices on one item, or one can be totally free. Promotional prices with date and time limit, with facility to revert back to the original prices after the promotional period. 6 Location wise prices (optional) Option for different prices for different locations for the same item. 7 Item reference (multiple) Option for Item reference code, ideally the suppliers reference for this item, and multiple suppliers for same item 8 Weighing scale items Weighing scale items barcodes useful for jewelry business, and scan be scanned by the POS terminal. 9 Item can be stock or Service items, can be fitting charges, or making charges in Jewelry. a non-stock (service items) 10 Barcodes Barcodes can be original from suppliers or system can generate barcodes
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DESCRIPTION OF FEATURES

Product Grouping Multiple barcodes

Mycom Lanka (Pvt) Ltd

Sn

FEATURE

DESCRIPTION OF FEATURES for those items where there is no barcodes. Barcode is unique, and will not be allowed to duplicate. Barcode printing right from the system supports (Zebra, Eltron, Datamax and Argox) Facility to enter reorder quantity by location Stores can also enter their bin location or the shelf location in the case of retail outlet Item search is available, by barcode, by suppliers reference, description, or with partial information System is capable of maintaining multiple stocks of different locations System follows weighted average costing method, and calculates it automatically. However also maintains the last landed cost and the suppliers purchase price. Customer master for credit customer with credit limit Facility available to change one barcode to another (could be used for deletion of barcode as well), even if the barcode has transactions Products cannot be deleted from the system if it has transactions, however can be made 'discontinued' so that it will not appear again in any other area of the system, except the product master. Item can be with color -size System also provides facility for creating template for the color/size Stock are maintained by color and size Barcodes can be of supplier's or the system can generate barcode Seasons can be included for the products, which is known as 'category' in smart express Retail outlet can make request for products from warehouse or from suppliers. The warehouse have facility to convert these requests / or by purchase dept. for purchase orders. These requests can be generated by the system automatically based on the reorder values. Material request also can be generated based on the replenishment Stock transfers can be made for transfers between warehouse to retail outlet or between retail outlets. Material requests can be converted to stock transfers Stock transfers can be added automatically to stock of other location saving time for data entry Purchase order can be manually created or created based on the Reorder levels or based on the material requests System also has option to follow-up outstanding purchase/partially delivered purchase orders. Option also available for manually closing a partial delivered order At the time of creating purchase orders users can view purchase history to determine the cost and the quantity required. Goods can be received based on the purchase order or entered directly One Goods receiving note can have more than one purchase order. Goods can be received in different unit of measures Incase of returning any items to the supplier. Stocks adjustment module, allows adjusting any stocks in the inventory. This option can be used for removing damaged items and expired items Stock count can be carried out for the whole stock or could be a random stock checking If the system is introduced after it is operational, Smart Express has this feature to key in (or via PDT) the stocks into the system. The system has option to block the retail price changes in the master, instead this transaction module can be used for price update in order to keep track of prices changes and to implement a strict price changes
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11 Printing Barcodes 12 Reorder 13 Shelf or Bin location 14 Search facility 15 Stocks 16 Cost 17 Credit Customer 18 Changing of barcode 19 Product deletion 20 Color-Size option 21 Color-size Stock 22 Separate barcodes for colorsize 23 Seasons 1 Back Office Transactions Material Request

Stock Transfers

Purchase Orders

4 5 6 7 8 9

Goods Receiving Purchase Returns Stock Adjustment Stock count (physical stock taking) Opening Stock Price Changes

Mycom Lanka (Pvt) Ltd

Sn

FEATURE

DESCRIPTION OF FEATURES policy, such as approvals etc Smart express has option to work with PDT's. All above transactions can be carried out using the hand held terminals instead of entering data manually. The master file data can be down loaded to the PDT for user friendly functions. PDT can be also used for Prices checking as well, along with other functions such as Physical stock count, goods receiving, and stock transfers. Options can be enabled or disabled to different users. Certain confidential information can also be hidden from certain users. Sensitive information such as price changes register the users who changed them.

10 PDT Portable data Terminal (Hand held Data collector)

11 Security 12 User activity logging

Reports Drill Down Feature

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Ability to save reports as text or excel file. Ability to display reports on screen or printed Stock Reports Stock Aging Analysis Stock Movement Report Item Activity Report Best selling items report Slow moving items Stock replenishment report Sales report by item Sales report by product group Sales report by date Purchase Report Detail Purchase Report Summary Reorder Report Cost Exception Report

Any report can be drill down upto the lowest level of report or the document. (drilling down is done by 'Double click' with mouse on any line) Ie: an analysis summary report can be drill down to the detail report, then the detail report can be drilled down to the source document Any report that is viewed on the screen can be saved as external file format such as HTML, Text or Excel formats Reports are printed after displayed on the screen, as it looks on the screen. For single or multiple location ABC analysis of stock aging Report of all transaction by individual item

Item wise sales report Summary of sales by group Item wise purchase report Supplier/Document wise purchase report Report to show the difference of cost This report is same as the stock report but with item quantity = 0 Color Size matrix stock report Sales by hour, to analyse which hour of the day is more sales is done. To know the purchase power of customer.

15 Non-available items report 16 Low margin items report 17 Stock Report By color/Size 1 2 3 4 CRM Report Hourly sales report Basket value analysis Report by Ethnic group Loyalty Customers General features & Administration Back up & Restoration User profile Purging of data

1 2 3

Back up and restorations are as per the database system administration tools. Online back up is also possible within this tool User profiles/access levels can be modified or created. Usually medium size retailers could keep the data for 3years, after that
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Mycom Lanka (Pvt) Ltd

system has option to remove data from the system. Data is purged by period, on request. Purge Data option will summarize the data to be removed, so that comparison/summary reports can be generated for those removed period as well. Back up can be done, to a different database before purging, therefore detail reports can be generated from this database even for the purged period. Ability to Update Master data System integrates to POS application (Till Magic) fully by transferring all to POS system relevant master data to the POS, in batch mode. If POS is in the same network, then it could be directly downloaded, or if it is remote, and nonconnected then there is facility for sending master data as text file for update the retail store. Integrating POS sales to back The sales data is automatically updated to back office after the end-of-day office reporting at the POS terminals. However the data can be viewed and corrected in case of correction by the back office staff, before processing the sales data.

6 7 8

Integration to Financial Accounting Multi-location support with option for retail prices per location Stocks and all transaction can be recorded by location

Smart Express integrates fully with Smart Finance from Mycom. All financial related data is updated automatically, soon after the data is processed, including the back office and POS data.

MYCOM Smart POS GS (General Stores) Front Office

Barcode Scanning Sales with or without barcode (by option) Sales with salesman Weigh scale barcode scanning Refund of Items or Exchange Multi-packing sales Promotional prices, with validity period Discounts, by % or by amount, item wise or on bill Item void, bill void with comments Facility for Bill holding (suspending transactions) Credit Customers (optional) Loyalty customers (optional) Muti-payment within single bill (cash, C.Card, F.Currency etc) Credit card, Foreign currency tender types. Facility for bill print on receipt, slip and journal Facility for payments, and receipts into POS terminals Cashier login facility with password. Security feature to block out options for selected cashier with option for supervisor manage etc
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Mycom Lanka (Pvt) Ltd

Ability to lookup products from the product master. Facility for assigning barcodes to fast PLU keys. Features to maintain stock at the POS. Ability to use a second printer. Interface for most common POS equipments. Fully window based application. Option for keyboard based or Touch screen based. CRM features (optional). Flexible till-closure procedure with day end reports

Service under Warranty & Annual Maintenance

Mycom Engineers shall visit the installation site at least once every 3 months for conducting preventive maintenance, schedule for which will be provided location wise in advance. Software application support and rectifying all bugs of the software system: The response time of Mycom to a complaint from the customer shall be a maximum of 2 working hours in Colombo area (other outstation locations could be discussed), from the time of complaint call has been received. Mycom shall restore the machines to their working order within 24 hours time from the first visit to the site. In case Mycom is unable to restore the machines to their working condition within 24 hours as mentioned above, due to reasons beyond its control and if the nature of breakdown is critical to the customer, it shall endeavour to provide without any binding, suitable replacement machines to the customer until the machines are restored to their working order.

Mycom Responsibility
Mycom will be providing its services for the following: POS Front office and back office systems Network Server & Client work station (Optional) Installation, Training & Continuous Support. User manuals

The following data entry work master creation will be also done for the first time; thereafter the users (customer) must make sure they learn to do it themselves. Mycom will not do any transaction entries; they are of customers responsibility. Creating of the Item groups, Menu items, and other related masters.

Customers Responsibility:
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Mycom Lanka (Pvt) Ltd

Provide power sockets and related connections To provide users for training Keep proper back-up of data Enter all transactions and creating of masters after initial period. Before processing of data to make sure that the data entry is correct. Use hardware in a proper manner

Additional Requirement: Windows 2000 (or XP) operating system for POS Terminal Ethernet Networking Remote connectivity for data transfer to and from Head office or central location Appropriate workstation for back office operation Windows 2000 servers with MS-SQL server for back office operation at the central location

Some of our POS Hardware Clients 1. Keels Super 2. Arpico Supermarkets 3. Cargills supermarkets 4. Fashion Bug 5. French Corner.(No limit) 6. Laugf Sunup Super markets 7. Shans Super Markets (Wellawatta) 8. Esmart 9. Senthuraa Super Markets (Wellawatta) 10.Guy Supermarkets (Royal Park Residence) 11.Sarawana Bhawan (Wellawatta) 12.Sri Lankan Restaurant.(Crescat) 13.Sampath Bank 14.Hatton National Bank. 15.UK Visa office 16.Abans (Pvt) Ltd. 17.Mallika Hemachandra 18.Sentra Super. 19.CIC Paint shop. 20.Lake House Book Shop. 21.TCT Multy Trade centre Jaffna. 22.Gunasiri Trade Centre Kurunegala 23.Crescent Pharmacy Maledives 24.US Motor Spear parts 25.Samarathunga Traders Ja-Ela 26.Javahir Enterprises Maligawatta 27.Daniel Book Shop. 28.Nithyakalyani Jewellery. 29.E Channelling (Pvt) Ltd. 30.Alpha Orient Lanka. Some of our software Clients 1.Hermitage Anteque gallery, Colombo 05 (Retail Management software) 2.Akthari Trades (Pvt) ltd
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Mycom Lanka (Pvt) Ltd

Serendib Imorts & Exports (Pvt) Ltd Import and distribution for electronic hardware (Retail Management system, & Distribution system) 3. P.J Trading (pvt) Ltd Import and distribution for electronic hardware (Retail Management system & Distribution system) 4.Integrated Technology Services (Pvt) Ltd Computer and POS hardware (Retail Management system) 5. Shans Supermarket wellawatta 6. Royal Park super markets - Rajagiriya 7. Elegant Smokers -Wellawatta Sri suriyas restaurant- Sea street petah 8. Ranjith Traders Bulathsinhala- Horana. 9. La Voile Blanche Resturant Mt.Lavinia. Mr.Suren 10. Hermitage- Gouer street.11. Senola- Watthala 12. Movie Box. Liberty Plaza 13. Salumahal- Hikkaduwa 14. SIS Hameed- Kurunagala, 15. Akthari Treders (Pvt)Ltd.-Kandana 16. Serandib Imports &Exports(Pvt)Ltd..-Col-12 17. Mohomad Ali Watch centre- Nigombo. 18. Taj Resturant Kandy 19. R Group (Ronan International)- Colombo-05 20. Tanzil Fashion-Liberty Plaza 21. divin fashion narahempita.

GUARANTEED SPECIFICATIONS: All items are guaranteed to be as specified. Any alterations or deviations will be executed only upon written request any may incur extra charges.

.. Buddhika Dinesh MyCom Lanka (Pvt) Ltd (Sales Consultant) 071-6874996

ACCEPTANCE

Date

The above Proposal, prices, specifications and conditions are satisfactory and are hereby accepted. You are hereby authorized to perform the work as specified. Payment will be made as outline in the payment terms. We hereby confirm that the order will not cancelled by us and no refund will be claimed from MYCOM Lanka Ltd.

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Mycom Lanka (Pvt) Ltd

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Mycom Lanka (Pvt) Ltd