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National e-Governance Plan

National e-Governance Plan


The National e-Governance Plan of Indian Government seeks to lay the foundation and provide the impetus for long-term growth of e-Governance within the country. The plan seeks to create the right governance and institutional mechanisms, set up the core infrastructure and policies and implement a number of Mission Mode Projects at the center, state and integrated service levels to create a citizen-centric and businesscentric environment for governance. Visit National e-Governance Plan(External website that opens in a new window) to know more about: National e-Governance Plan Central MMPs State MMPs Integrated MMPs Implementation Strategy Components Other Components NeGP Programme Management Unit Contact De

e-Governance

"Reaching the Unreached"

What is E-Governance?
It is the use of a range of modern Information and Communication Technologies such as Internet, Local Area Networks, mobiles etc. by Government to improve the effectiveness, efficiency, service delivery and to promote democracy

Governance : An Information perspective


Representative democracy relies on supposition that best way to make a decision is wider participation for all its citizens having access to relevant information. Government is by nature an information intensive organization. Information is power and information management is political .

Governance : In IT framework
Expansion of Internet and electronic commerce, is redefining relationships among various stake holders in the process of Governance. A new model of governance would be based upon the transactions in virtual space, digital economy and dealing with knowledge oriented societies. Electronic Governance is an emerging trend to re-invent the way the Government works.

E-Governance : Focus
Greater attention to improve service delivery mechanism Enhancing the efficiency of production Emphasis upon the wider access of information

E-Governance vs. E-Government


"Government's foremost job is to focus society on achieving the public interest." "Governance is a way of describing the links between government and its broader environment - political, social and administrative."

GOVERNMENT superstructure decisions rules rules implementation outputs e-Government

GOVERNANCE functionality processes goals performance coordination outcomes e-Governance

electronic service delivery electronic workflow electronic voting electronic productivity Why eGovernance?

electronic consultation electronic controllership electronic engagement networked societal guidance

eGovernment can transform citizen service, provide access to information to empower citizens, enable their participation in government and enhance citizen economic and social opportunities, so that they can make better lives, for themselves and for the next generation. + More on e-governance

Welcome to eGovernance Standards Portal


The Government of India has launched the National e-Governance Plan (NeGP) with the intent to support the growth of egovernance within the country. The Plan envisages creation of right environments to implement G2G,G2B,G2E and G2C services. To ensure Interoperability among e-Governance applications, Government of India has setup an Institutional mechanism for formulation of Standards through collaborative efforts of stakeholders like Department of Information Technology(DIT), National Informatics Centre (NIC), Standardization Testing and Quality Certification( STQC), other Government departments, Academia, Technology Experts, Domain Experts, Industry, BIS, NGOs etc. In this process there is a provision of formal Public review also. The e-Governance Standards portal ( http://egovstandards.gov.in ) provides a platform for password protected sharing of ideas, knowledge, and draft documents among the members of various committees involved in standards formulation process. It also has a provision for web publishing of draft documents for review comments by the closed user group and thePublic. The duly approved standards by Governments Apex body consisting of Senior Strategic members from: DIT, NIC, NASCOM, BIS,CDAC, Planning Commission etc. would be released on the web site http://egovstandards.gov.in by NIC for free download and usage.

Notifications/I

e-Governance in India: Transforming service delivery system

e-Governance in India has reached at the Transactional stage and providing various services to citizens, business and government organization, offered by Central Government agencies and different State Government departments. National e-Governance Plan (NeGP), initiated in 2006, attempts to make all Government services accessible to the common man in his locality, through Common Service Centers (CSC) being set up across India. As on April 2011, about 94,786 CSCs was operational with different brand names and started delivering services to people. As the rural landscape in India is set to take the advantage of the flourishing ICT initiatives, by various institutions, more specifically the CSCs. InDG initiative offers the much required content and services in local languages that makes the difference in the lives of the rural people. The major focus of e-Governance vertical of www.indg.in portal is to support the ongoing eGovernance movement in India by providing one stop information access to available online citizen services, state specific e-Governance initiatives and awareness about online legal services, mobile governance, RTI etc. Keeping in mind the importance of empowering the VLEs, InDG has included a new section VLE Corner to enrich them with resource materials and providing a platform to share their experiences in their own language.

Improving eGovernance in INDIA



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About eGovINDIA
This is Mr. V. M. Kumaraswamy, MBA. in business since 1971. Founder and Moderator of Indias largest e-governance Yahoogroup under the title eGovINDIA. You can reach this group at http://groups.yahoo.com/group/eGovINDIA INDIA RTI has taken up issues related Right to Information for all in INDIA.Right to Information in INDIA discussion grouphttp://groups.yahoo.com/group/INDIARTI eGovINDIA, INDIA WBA, EKAVI and INDIA RTI has taken up several matters and issues in their forum to discuss and to bring into national level and attention of CVC, CAG, CBI, CBEC, Supreme Court, High Courts, State Officials and Highest officials in INDIA. All News Papers will be included for wider circulation.

INDIA WBA has taken up the issues of WHISTLEBLOWERS in INDIA. India WhistleBlower Act:The Action Group;http://groups.yahoo.com/group/INDIA_WBA

eGovINDIA is a group dedicated to promoting true e-governance in India, consisting of members from all walks of life from within INDIA and the World over. Many State Ministers and senior bureaucrats of India are members of this group. We do have lawyers, social activists, freelance writers and journalists in the group. The group is meant for serious activists only. Casual members are not allowed to join the group. The group is also moderated by an Indian Administrative Service (IAS) Officer. As on date, the group has more than 3100 members. The focus of this group is true e-governance and use of open source technology in e-governance. The members of this forum have a passion to see a truly e-governed India, resulting in transparency and easy access to government services by the common man, notably the depressed class people (so called untouchables), women and people living in far flung and difficult areas of India.

Corruption is a stark reality in India. The recent reports put India in the worst category in corruption index. For the group members, e-governance means less corruption too. The
least we expect out of e-governance is transparency.

The Driving Motivation The essence of good governance is based on the premise that the laws and procedures are transparent, clearly defined & understood by those governed and the implementation is both quick and smooth. To this effect, the governance in a developing country is a challenge, because a majority of the governed (citizens) are educationally & socio-economically challenged. More so, in developing countries, where the governments are formed through democratic means, the challenge of governance is much larger as the governors themselves are at times not very clear on various rules and procedures as Governance per say is a dynamic process, that cannot be handled through static rules and procedures. Further, at times, the rules and procedures, though explicitly defined in the constitution or statutes, by themselves become hindrances in the path of governance due to lack of transparency and procedural clarities. Hence, the solution to the foresaid lies in providing a mechanism that is quick, interactive and provides a clear repository of rules and regulations, which extend help in decision making for both the governors and the governed. The mechanism can be easily defined as e- governance, that has the benefit of providing clear cut, transparent, interactive, easy to implement and just solutions (in dynamic mode) in the quickest possible time frame.

However, it is easier said than done, because in a developing country the access to basic amenities as food, water, clothing , shelter , basic education and health take the immediate planning priorities of the governors, that always move from one crisis to another Emergency Hospital Room situations without having time to plan strategies to link the issues in a holistic perspective and address the root cause of the problems . The Governors (policy & decision makers) need to be made aware on possibilities that are presented now with the advancement of Information & Communication Technologies (ICT) that can collect, collate and analyze data from various sources among different sectors to view the economy holistically and support decision making processes in a transparent way. The Mission The overarching mission of The eGovINDIA Consortium is that e-Governance can happen, provided the capacity building of both the governors and the governed take place on utilizing ICTs to the optimum capabilities. ICTs can facilitate the process of governance, provided at the grass root levels, the data are collected & collated in the standardized structural formats (Automated data collection & Collation Systems), converted into tangible Management Information Systems (MIS) from which the Decision Support Systems (DSS) can evolve. DSS can help in supporting sustainable development across developing countries, as it would clearly differentiate between the solutions that are required by the unserved and the underserved and the affluent class. More so, the digital divide can be closed, provided a clear understanding of the needs for an eGovernance mechanism & infrastructure is understood. This would include a detailed understanding of the governance issues and processes at various levels of economy in different economic sectors across many classes. Once, a clear understanding of the e-Governance infrastructure need & process is established, Tool Kits suiting the requirements of various stakeholders (Urban and Rural) can be developed that can include the various Modules to advance public sector reforms and facilitate the planning processes. The Knowledge Maps and e-Government Toolkits of Urban and Rural stakeholders should thus be planned and prepared in two distinct and separate but possibly overlapping Modules. Some of the issues that The eGovINDIA Consortium are advocating for include, but not limited to: `Right to Information Act will empower common people. An inalienable right conferred on citizens. The eGovINDIA Consortium strongly advocate that ALL Governance in INDIA needs NRTI

Act 2005 implemented effectively and properly to follow RTIA which means Responsibility, Transparency, Integrity and Accountability.

The legislative intent is clear; we are entitled to know how our money is spent. The onus is on us to make the Act work. In effect, therefore, the right conferred on the citizen is an exhaustive one. It allows him to assess and examine every government decision, to study the reasons recorded by the government for taking a particular step, and to utilise information so gathered to ensure that government acts in a transparent and just manner. Indeed, the preamble to the Act puts it well when it says, democracy requires an informed citizenry and transparency of information and adds these are vital to its functioning and also to contain corruption and to hold Governments and their instrumentalities accountable to the governed. Localization of Languages which is a MUST for EFFECTIVE Implementation of eGovernance, RTI Act and all other Acts of INDIA.There are 20 to 22 official languages in INDIA. All ACTS of INDIA needs to be TRANSLATED into these official Langauges. Only 5 % in INDIA speak English. Only 20 to 25 % in INDIA knows Hindi.85 % to 90 % of people speak there own STATE LANGAUGE. We need to CATER to these people. This should happen in INDIA. GOI needs to think about this for its future. Real RTI Activists who are in the field knows about this problems. Right to Info Act hits language barrier http://dnaindia.com/report.asp?NewsID=9593 Minister Dayanidhi Maran Says Only FIVE percent speak ENGLISH in INDIA. SO 95% of population needs to know RTI rules and regulations in different Languages of INDIA. _________________

DARPG Guidelines:
E-mail is an efficient and timely communication tool used to carry out departmental activities and to conduct business within the Government of India, with business partners and with citizens. E-mail has become an important component of any office automation system. It expedites exchange of information, speeds up the decision

making process and reduces paperwork, resulting in increased productivity, reduced costs and better delivery of services and programmes.

http://darpg.nic.in/Content/Guidelines-emailDec04.doc __________________________________________
Right to information and obligations of public authorities 3 Subject to the provisions of this Act, all citizens shall have the right to information. 4 (1) Every public authority shall (a) maintain all its records duly catalogued and indexed in a manner and the form which facilitates the right to information under this Act and ensure that all records that are appropriate to be computerized are, within a reasonable time and subject to availability of resources, computerized and connected through a network all over the country on different systems so that access to such records is facilitated;

___________
The eGovINDIA Consortium TEAM The eGovINDIA Consortium consists of institutions and individuals of national and international repute having considerable experience and track record in the areas required for eGovernance. The key Consortium members understand Indian context, on going reforms in India and in other countries such as South Africa, etc, and worked with infoDev.org and other international development agencies. The eGovINDIA Consortium have thoughtfully designed the team to include practitioners, technical people, administrators in the government (Indian Administrative Service (IAS)) and the private sector, researchers and trainers and reform champions of repute to meet the objectives of any work in the area eGovernance. The eGovINDIA Consortium team consists of individuals with experience in ICTs and egovernance in both Urban and Rural areas. Founders C. Umashankar IAS

e-Governance and ICT

"ICTs ( Information and Communication Technology ) are effectively showing new dimensions to old institutional setups. There is a reinforced thrust for an informed and participatory citizenry for efficient egovernance. It goes without saying that impact of ICT on institutional changes is fast spreading across the boundaries of social and political arrangements of societies."
e-Governance is the application of Information and Communication Technology (ICT) for delivering Government Services, exchange of information, communication transactions, integration various stand-alone systems and services between Government and Citizens (G2C), Government and Business (G2B) as well as back office processes and interactions within the entire Government frame work. Through the e-Governance, the Government services will be made available to the citizens in a convenient, efficient and transparent manner. The Government being the service provider, it is important to motivate the employees for delivering the services through ICT. To achieve this, the Government employees are being trained on technology and started realising the advantage of ICT. The aim is to make them thorough with eGovernance applications and responsive to the technology driven administration. What does E-Governance seek to achieve Efficiency Transparency Citizen's participation Good governance Trust and Accountability Citizen's awareness and empowerment Citizen's welfare Democracy Nation's economic growth

Enabling e-governance through ICT contributes to

ICT is the biggest enabler of change and process reforms with minimum resistance. Decades of attempts for government and process reforms fade in face of what ICT has achieved in few years. People would not so readily accept process change but in the name of ICT they do. + Articles on enabling e-Governance through ICT

e-Government (from electronic government, also known as e-gov, digital government, online government or in a certain context transformational government) refers to government's use of information technology to exchange information and services with citizens, businesses, and other arms of government. e-Government may be applied by the legislature, judiciary, or administration, in order to improve internal efficiency, the delivery of public services, or processes of democratic governance. It also refers to the citizen to government interaction including the feed back of policiesThe primary delivery models are Government-to-Citizen or Government-to-Customer (G2C), Government-toBusiness (G2B) and Government-to-Government (G2G) & Government-to-Employees (G2E). The most important anticipated benefits of e-government include improved efficiency, convenience, and better accessibility of public services.

Read more: http://wiki.answers.com/Q/What_is_e-governance#ixzz1SjSlNno1

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