~ Mobile: +91 9811991211 ~ Contact: 011 6494882 ~ E-Mail: upadhaya70@hotmail.

com ~

DHARMENDRA KUMAR UPADHAYA

IT Infrastructure Management

PROFICIENCY MATRIX
Network Management System Administration IT Infrastructure Management Vendor Management Asset Management IT Budgeting Technical Support Team Management

EXECUTIVE DIGEST

A dynamic professional with nearly 13 years of valuable experience in

System & Network Administration and IT Infrastructure Management.

Presently associated with Yamaha Motor Solutions Pvt. Ltd. (Yamaha

Motor Group Company), Surajpur as Sr. Manager IT Infrastructure.

Adept in handling activities pertaining to Network Planning & Operations, IT

Infrastructure Management and Technology Resource Administration with skill of establishing vendor networks & forging strategic alliances.

A strategic planner with expertise in interacting with Business Heads to align

Network & IT operations with business objectives.

Proven record of analysing processes & workflows, assessing their efficacy,

relating to business plans simplification solutions. & goals and suggesting re-engineering /

Deft in the management of operating system, network and applications with

experience in configuring and troubleshooting various hardware and software related issues.

Possess competence in strategic management with the distinction of driving

IT initiatives & contributing in achievement of organizational objectives.

An effective communicator with exceptional relationship management skills

with the ability to relate to the people at all levels of business. CAREER RECITAL

Since Nov 06 Jan 06 Nov 06 Apr 03 Jan 06 Apr 01 Mar 03 Mar 00 Apr 01 Jan 98 Dec 99 SKILL SET Technical:

Yamaha Motor Solutions Pvt. Ltd. (Yamaha Motor Group Company), Surajpur Sr. Manager IT Infrastructure YM Infotech Pvt. Ltd. (Yamaha Motor Group Company), Surajpur System Administrator YM Infotech Pvt. Ltd. (Yamaha Motor Group Company), Faridabad Associate Consultant Escosoft Technologies Ltd., New Delhi Escorts Yamaha Motor India, Surajpur Alka Computers, Aurangabad A. Consultant IT Infrastructure Assistant Manager Systems Software Engineer

Operating Systems : Networking :

Managerial:

Windows 95 / 2000 / 2003 LAN, WAN, WLAN

IT Infrastructure Management

Spearheading IT infrastructure and applications across multiple locations. Identifying the IT needs of business on an on-going basis and ensuring IT Business alignment. Making IT as an enabler for the business and providing competitive edge. Preparing and obtaining approvals for IT revenue & budgets. Monitoring & optimizing IT spend through management of IT assets, technology and services. Strategising procurement & vendor development for achieving economical sourcing within timelines. Managing IT Infrastructure, systems, services setup, operation and support. Playing a pivotal role in integrating the systems in line with group companies.

System / Network Administration & Technical Support

Managing the overall administration of LAN/WAN systems involving design of network layouts, configuration and
maintenance of devices, application servers and databases.

Installing, maintaining, troubleshooting network and data communication hardware and software. Setting up & managing LAN/WAN to maintain maximum network uptime. Installing, administration, maintaining various software & hardware devices in networked environment. Configuring, upgrading, troubleshooting Servers and Networking devices. Taking regular backup of server / database information & planning efficient storage. Conducting moderately complex network system administration & designing to maximize network capacity. Providing technical support to various departments and conducting meetings with management & users to discuss the status of systems.

KEY HIGHLIGHTS At Yamaha Motor Solutions India Pvt. Ltd., Surajpur

Conducting IT audits & managing overall IT helpdesk. Infrastructure Yamaha Motor India operations Key project handled:
Client: Yamaha Motor India Location: Surajpur & Faridabad Duration: On Going Team Size: 12 Role: Managing complete IT infrastructure of Yamaha Motor India and Yamaha Motor Solutions India Pvt. Ltd. At YM Infotech

Analysed & designed systems and handled Lotus Notes administration & Citrix support to users. Coordinated with AMC vendors for timely services and conducted testing for changes applied.
At Yamaha Motor India, Surajpur

Successfully handled design and implementation of the following projects:

Networking (LAN & WAN) at Surajpur. - Bar Coding system at Assembly Line and Dispatch Area.

- Wireless Networking at Surajpur. - Networking (LAN& WAN) for Nissin Logistic Pvt. Ltd. - LAN, WAN & WLAN for Corporate Office at Surajpur. - Data Centre.
At Escosoft (Handling Yamaha Motor)

Administered network and maintenance pertaining to LAN, WAN & WLAN and Bandwidth Management using
Packet Shaper; handled system administration & maintenance of Domino / ISA / Antivirus /Citrix / File Servers.

Involved in backup management using Veritas and Internet management using Websense URL filtering software.
SCHOLASTICS 2006 1997 PGDBA (Operations) from Symbiosis Centre for Distance Learning, Pune. Secured 60%. B.E. (Computer Science & Engineering) from Marathwada Institute of Technology, Aurangabad, Marathwada University. Secured 65%.

Certifications 1993 Advanced Certificate in Software Engineering (Specialization in Oracle 8) from Syspro (Authorized Centre for Oracle Education), Aurangabad. 1994 2008 Certificate Course in Computer Hardware Maintenance from Numero Ono Venture (Authorized Centre of CEDT), Aurangabad. ITIL Training & Certification from QAI. SEMINAR / TRAINING

Attended seminar on Cyber Crime, conducted by Bharat Exhibition in 2003. Undergone CISSP Training from Adept in 2008.
PERSONAL DOSSIER Date of Birth Address Languages Known : : : 28th August 1968 K 402, Jal Vayu Vihar, Greater Noida 201308 English, Hindi and Marathi (Basic)

Passport No

A-6365646