World Class Supervisory Skills

Venue:
• Malaysia: Kuala Lumpur (KL) & Penang (PG)
• Singapore
• Indonesia
• Vietnam
• Thailand
• China
• Philippine
• Mauritius
• Australia
• Middle East

Our fun-filled activity-based workshop is designed to educate participants with the

leadership best practices. World Class Manufacturing Workshop Series train your people
to focus in identifying and continuous eliminating MUDA (waste) and at the same time
finding ways to add value for the customers. It is about creating a healthy continuous
improvement environment towards an excellent world class organization.

Who should attend?

• This workshop is beneficial to supervisors, officers and executives from

Production, Administration, Planning, Materials & Inventory Control,
Maintenance and Engineering.

Workshop Methodology

• Participants will be stimulated to participate with active interaction in FUN-filled

team activities like group discussions & presentations, business games &
modeling and case studies.

What You Will Learn?

Module 1 - Effective Supervisory Skills, People and Team Dynamic

• Supervisory Principles and Leadership Skills

o Management functions of planning, organizing, leading and controlling

o The role of supervision
o Become an effective leader
o Three functions of action-oriented leadership
o Linking team performance with company’s goals (Management by
Objective)

• Managing People and Build A High Performance Team

o Understanding teams
o Explaining work-team behavior
o Understanding individual’s work psychology
o Managing discipline and problematic workers
o Turning groups into effective teams

Module 2 – Communications, Speaking & Presentation Skills

o Excellent Communication Skills

o Organizational communications
o Non-verbal communication
o Barriers to communication
o Effective communication steps
o Effective listening skills
o Interpersonal communication

Module 3 - Time Management

o How to plan for effectiveness

o Defining urgency and importance
o Identify time wasters
o Setting right priorities
o Simple time management tools to help you prioritize
o Concepts of effective scheduling and planning
o How to construct a workable time management plan
o Managing time for yourself and the team
o Delegation
 o Stress management

Durations: 2 days (16 hours)

For more Information, please kindly call us at 604-6467110 or

Email us at infor@synerflexconsulting.com
Website: www.synerflexconsulting.com