C A S E S T U D Y

Ivesia helps a document and information handling solutions ISV to archive and distribute documents in multiple formats to diverse destinations

CUSTOMER OVERVIEW
Ivesia partnered with a leading provider of document and information handling solutions Company helping them in controlling the enterprise document lifecycle. Our customer specializes in streamlining the capture, conversion, communication and archiving of paper and electronic documents for organizations of all sizes. Our customer helps organizations perform complex document-handling tasks more efficiently. Their clients enjoy faster, more efficient document workflows, while reducing associated costs, complexity and risks. Our customer is one of the most respected and widely contracted enterprise document handling platform providers in the market.

BUSINESS OVERVIEW
Our customer has an enterprise document capture and routing solution that captures and transforms both paper and electronic documents, and routes the information both within and outside an organization.

Business Overview and Need

Electronic & Paper Documents Capture (scan) Convert/ Compress Formats include PDF, DOC, JPG, RTF, TIFF, TXT, XLs

Distribute

Enterprise Information Systems

Shared Network Folder

Email/ Fax

Printer

Mobile Device

The solution allows: 1. 2. 3. 4. 5. Capture, conversion, compression, and distribution of paper into multiple formats to multiple destinations. Centralized management of both paper and electronic documents. Integration with other electronic information systems ECM, DMS, RMS, and more. Leveraging existing investments, including multi-function peripherals and fax infrastructure. Increased employee productivity and reduced costs with more efficient, streamlined document management processes.

BUSINESS NEED
Our customer wanted to distribute documents in different formats to a variety of devices and enterprise document management systems, including hand-held devices. The company's needs included:
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Development of connectors that will allow its system to integrate and store documents in various forms in the enterprise information systems. A desktop client that will allow the company to create routing sheets and embedded directives, which define what format the document should be sent and who will be the recipient.. This data will be displayed as a bar-code to be kept as the first sheet in the document set. An application to be written on top of the web servers of the capture device, which will read the barcode and process the document as per the specifications of the routing sheet or the embedded directives.

WHY IVESIA?
Ivesia has a team of professionals with complete understanding of VC++ and .NET programming languages. They are supported by the Microsoft Center of Excellence.. Ivesia also has a complete understanding of the product ecosystem as well as product engineering expertise, which facilitates quick learning of the customer system in order to pull together a solution proposal based on the needs of the customer. Ivesia was selected for the following reasons:
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Credibility in helping ISVs engineer software products. Experience in enterprise class solutions and quality attributes like scalability, reliability, manageability, availability, security, tracking and auditing. A breadth of knowledge and skills in VC++, .NET, and usability engineering. 24x7 work cycles by offshoring work to Ivesia's office in India.

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IVESIA'S ROLE
Ivesia was involved in the following activities: 1. 2. 3. Helped develop connectors between their solution and SharePoint, open text documents (RMS) and litigation support software such as Summation, Concordance, and Ringtail using VC++. Maintained the existing solution by helping fix bugs at periodic intervals. Developed the ASP.Net application on top of the web servers of the document capture device, which reads the barcode information of the routing sheet or embedded directives, and routes them as per the specifications. Supported the development of a connector for Adobe Acrobat Professional and Acrobat Reader, which allows users to open and close documents from the enterprise information system.

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OUTCOMES
Ivesia was involved in several critical aspects of product development, which included the development of a desktop client, connectors for enterprise information systems, and a device level application that reads routing specifications. In addition, Ivesia also helped the customer with longterm maintenance activities. Our customer was able to take full advantage of Ivesia's capabilities and technology expertise, which resulted in immense business benefits such as faster time-to-market, lower costs and improved quality.

ABOUT IVESIA
Ivesia Solutions is a global leader in providing information technology solutions. Ivesia offers software development, software QA and project staffing services through a global delivery model. Ivesia's solutions have helped corporations in reducing their time-to-market while ensuring reliability, performance and quality of the IT infrastructure. Being a pioneer in information technology solutions, Ivesia has helped customers from various verticals that include healthcare, media, ISVs, pharmaceuticals & biotech, financial services, education, and energy. Ivesia has a strong customer base and innovative service offerings. Ivesia is looking at exponential growth in the coming years. Ivesia's portfolio of services includes: Product Engineering Software Development Content Management System Software QA SharePoint Development Smartphone Application Project Staffing Offshore Development Center 36 Vijaya Raghava Road T. Nagar, Chennai - 600 017 Tamil Nadu, India Phone: 91 44 28155583 - 84 Email: offshore@ivesia.com www.ivesia.com Corporate Headquarters 2 Keewaydin Drive Salem, NH 03079 USA Phone: (603) 890-1010 Fax: (603) 890-1276 Email: info@ivesia.com