The Role of the QMS System in Achieving ISO 9001 and ISO 9000 Certification

With the QMS in place and working for you, the organization is focused towards the Quality Goals. Management is provided with data on a continual basis and able to see progress or lack of progress towards goals and take appropriate action. The organized, scheduled process of conducting Management Review ensures that this evaluation takes place. It provides the mechanism of reviewing goals and performance against goals on a scheduled basis, and for taking action based on the evaluation.

The Results of Certification to ISO 9001

Well

defined

and

documented

procedures

improve

the

consistency of output.
Quality is constantly measured Procedures ensure corrective action is taken whenever defects

occur.
Defect rates decrease Defects are caught earlier and are corrected at a lower cost. Defining

procedures

identifies

current

practices

that

are

obsolete or inefficient.
Documented procedures are easier for new employees to

follow.
Organizations retain or increase market share, increasing sales

or revenues.

The Ongoing Benefits of ISO 9001 Certification

A well designed and implemented Quality Management System, based on ISO 9001 has been shown to provide organizations with the following benefits:

You will have consistent, repeatable processes and a common system.

You will have fewer problems with failures in service or product quality.

Your people know what to do and how you want it done. You will have more business, because you can sell to new markets or having the endorsement will distinguish you in the marketplace.

You'll know more quickly if things are going wrong, and where; you stop spending money or wasting time on the same old problems. Many problems will disappear because you know how to prevent them; if they do come up, you'll know how to fix them faster.

Better management control and reporting - which means that you know how your business is doing.

A list of benefits of getting ISO certification for ISO 9001:2008 Quality Management Standards (QMS)
1. Increased Efficiency: Companies that go through the ISO 9001:2008 Quality Management Standards certification process gives a lot of thought to their processes and how to maximize quality and efficiency. Once certified for QMS, the processes are established and guidelines in place for anyone to follow easily, making training, transitions, and trouble-shooting easier. 2. Increased Revenue: Companies experience increased productivity and improved financial performance. 3. Employee Morale: Defined roles and responsibilities, accountability of management, established training systems and a clear picture of how their roles affect quality and the overall success of the company, all contribute to more satisfied and motivated staff. 4. International Recognition: The International Organization for Standardization (ISO) is recognized worldwide as the authority on quality management.

5. Factual Approach to Decision Making: The ISO 9001:2000 QMS standard sets out clear instructions for audits and process reviews that facilitate information gathering and decision making based on the data. 6. Supplier Relationships: Mutually beneficial supplier relationships are one of the key attractions to ISO certification. Following the processes for documentation and testing ensure quality raw materials go into your production system. The process also requires thorough evaluation of new suppliers before a change is made and/or consistency with respect to how and where orders are placed.

7. Documentation: The ISO QMS standard requires documentation of all processes and any changes, errors and discrepancies. This ensures consistency throughout production and accountability of all staff. This also guarantees traceable records are available in case of non-compliant products or raw materials. 8. Consistency: One of the foundations of ISO; All processes from research and development, to production (services), to shipping, are defined, outlined and documented, minimizing room for error. Even the process of making changes to a process is documented, ensuring that changes are well planned and implemented in the best possible way to maximize efficiency. 9. Customer Satisfaction: Client confidence is gained because of the universal acceptance of the ISO standards. Customer satisfaction is ensured because of the benefits of ISO 9001:2008 QMS to company efficiency, consistency and dedication to quality service. 10. Improvement Processes: The ISO 9001:2000 QMS outlines audit processes, management review and improvement processes based on collected data. Improvements are carefully planned and implemented based on facts, using a system of documentation and analysis, to ensure the best decisions are made for your company.