Six Sigma Interview Questions

Six Sigma Interview Questions - CodeProject
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Web Development ASP.NET General
Six Sigma Interview Questions

By Shivprasad koirala | 9 Sep 2008 | Unedited contribution
C# ASP.NET Architect Intermediate
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Six Sigma Interview Questions

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Six Sigma

(B) What is six sigma? (I) Can you explain the different methodology for execution and design process in SIX sigma? (I) What does executive leaders, champions, Master Black belt, green belts and black belts mean? (I) What are the different kinds of variations used in six sigma? (A) Can you explain the concept of standard deviation? (B) Can you explain the concept of fish bone/ Ishikawa diagram? (B) What is Pareto principle? (A) Can you explain QFD? (A) Can you explain FMEA? (A) Can you explain X bar charts? (A) Can you explain Flow charting and brain storming?
Introduction
I know many will not like my interview questions article. Some may think its bad for various reasons and some may think its good for quick revision. Again I repeat you do not get jobs by reading interview question and answers , but yes it definitely serves as a quick reference. So looking at the good part I continue my Interview questions and answers series. This time I will be writing from process point of view. Six sigma is a getting good recognition in the market and I am sure many professionals are asked questions on the same. So below is a quick revision which will give you a decent understanding of Six sigma from interview point of view. You can visit my website www.questpond.com for many such interview questions. You can read my architecture interview question series for design pattern , UML and SOA at www.codeproject.com/KB/aspnet/SoftArchInter1.aspx The below is a extract from my new book project management interview questions you can download the PDF from below link Project Management interview questions
(B) What is six sigma?
http://www.codeproject.com/KB/aspnet/SixSigma.aspx?display=Print
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(I) What does executive leaders, champions, Master Black belt, green belts and black belts mean?
SIX sigma is not only about techniques, tools and statistics, but the main thing depends upon people. In SIX sigma there five key players: Executive leaders Champions Master black belt Black belts Green belts Lets try to understand all the role of players step by step.
Executive leaders: - They are the main person who actually decides that we need to do SIX sigma. They promote it throughout organization and ensure commitment of the organization in SIX sigma. Executive leaders are the guys who are mainly either CEO or from the board of directors. So in short they are the guys who fund the SIX sigma initiative. They should believe that SIX sigma will improve the organization process and that they will succeed. They should be determined that they ensure resources get proper training on SIX sigma, understand how it will benefit the organization and track the metrics. Champions: - Champion is a normally a senior manager of the company. He promotes SIX sigma mainly between the business users. He understand SIX sigma thoroughly , serves as a coach and mentor , selects project , decides objectives , dedicates resource to black belts and removes obstacles which come across black belt players. Historically Champions always fight for a cause. In SIX sigma they fight to remove black belt hurdles. Master Black-Belt: - This role requires highest level of technical capability in SIX sigma. Normally organizations that are just starting up with SIX sigma will not have the same. So normally outsiders are recruited for the same. The main role of Master Black belt is to train, mentor and guide. He helps the executive leaders in selecting candidates, right project, teach the basic and train resources. They regularly meet with black belt and green belt training and mentor them. Black-Belt: - Black belt leads a team on a selected project which has to be show cased for SIX sigma. They are mainly responsible to find out variations and see how these variations can be minimized. Mast black belt basically selects a project and train resources, but black belt are the guys who actually implement it. Black belt normally works in projects as team leads or project manager. They are central to SIX sigma as they are actually implementing SIX sigma in the organization. Green Belt: - Green belt assist black belt in their functional areas. They are mainly in projects and work part time on SIX sigma implementation. They apply SIX sigma methodologies to solve problems and improve process at the bottom level. They have just enough knowledge of SIX sigma and they help to define the base of SIX sigma implementation in the organization. They assist black belt in SIX sigma implementation actually.
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Figure: - SIX key players
(I) What are the different kinds of variations used in six sigma?
Variation is the basis of six sigma. It defines how much changes are happening in an output of a process. So if a process is improved then this should reduce variations. In six sigma we identify variations in the process, control them and reduce or eliminate defects. Now lets understand how we can measure variations. There are four basic ways of measuring variations Mean, Median, Mode and Range. Lets understand each of these variations in more depth for better analysis.
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Figure: - Different variations in Six sigma
Mean: - In mean the variations are measured and compared using maths averaging techniques. For instance you can see the below figure which shows two weekly measures of how many computers are manufactured. So for that we have tracked two weeks one we have named as Week 1 and the other as Week 2. So to calculate variation by using mean we calculate the mean of week1 and week2. You can see from the calculations below we have got 5.083 for week and 2.85 for week2. So we have a variation of 2.23.
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Figure: - Range for calculating variations
Mode: - Mode is nothing but the most occurred values in a data range. For instance in our computer manufacturing data range 4 is the most occurred value in Week1 and 3 is the most occurred value in week 2. So the variation is 1 between these data ranges.
Figure: - Mode for calculating variations
(A) Can you explain the concept of standard deviation?

The most accurate method of quantifying variation is by using standard deviation. It indicates the
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Figure: - Step 1 Standard deviation
The second step is to subtract the average from each observation, square them and then sum them. Because we square them we will not get negative values. Below figure indicates the same in very detail manner.
In the third step we divide the same with the number of observations as shown the figure.
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In the final step we take the square root which gives the standard deviation.
Figure: - Step 4 standard deviation
Note: - Below are some questions which we have not answered and left it as an exercise to the readers. We will definitely try to cover the same in the coming second edition.
(B) Can you explain the concept of fish bone/ Ishikawa diagram?
There are situations where we need to analyze what caused the failure or problem in a project.
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Architect http://www.questpond.com India Member
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Web Development ASP.NET General