ZXDSL 831C ADSL MODEM

Users Manual

ZTE CORPORATION

ZXDSL 831C ADSL MODEM Users Manual

Copyright 2003 ZTE Corporation All rights reserved. No part of this documentation may be excerpted, reproduced, translated, annotated or duplicated, in any form or by any means without the prior written permission of ZTE Corporation.

ZTE CORPORATION ZTE Plaza, Keji Road South, Hi-Tech Industrial Park, Nanshan District, Shenzhen, P.R.China Website: http://www.zte.com.cn Postcode: 518057 Customer Support Center: (+86755) 26771900 Fax: (+86755) 26770801 Email: support@zte.com.cn * * * * First Edition Feb. 2004 S.N.: sjzl20040131 800-9830-9830

Contents
1 Overview.......................................................................................................................................................1 1.1 Features....................................................................................................................................................1 1.2 Packet Contents........................................................................................................................................2 1.3 System Requirements...............................................................................................................................2 2 ZXDSL 831C Hardware Description.........................................................................................................1 3 Quick Installation.........................................................................................................................................1 3.1 Hardware Connection..............................................................................................................................1 3.2 ZXDSL 831C Factory Defaults...............................................................................................................3 3.3 Local PC Configuration...........................................................................................................................3 3.3.1 Windows 95, 98, ME, XP......................................................................................................3 3.3.2 Windows 2000..........................................................................................................................4 4 Dial-up Connection......................................................................................................................................1 5 Specifications................................................................................................................................................1 5.1 Hardware Specifications..........................................................................................................................1 5.2 Software Specifications............................................................................................................................2 6 Safety Notes..................................................................................................................................................1 7 FAQ................................................................................................................................................................1

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1 Overview
Thank you for using ZXDSL 831C ADSL Modem. Please read the manual carefully before you use it. ZTE ZXDSL 831C is an ADSL access device to support multiple line modes. It provides a 10/100BaseT interface for Ethernet connection at the user end. Utilizing the high-speed ADSL connection, ZXDSL 831C provides users with broadband connectivity to the Internet or the Intranet. ZTE Corporation reserves the right to change the technical specifications in this manual without advance notice.

1.1 Features
Offers ADSL high-speed connection over ordinary telephone lines Supports G.992.1, G.992.2 and T1.413 standards Supports dying gasp Supports Bridge or Router mode Supports RFC 1483 and PPPoE bridging function Supports IPoA and PPPoA/PPPoE routing features (optional) Supports IP filtering and NAT, up to 253 networks IP addresses can be translated with firewall protection function (optional) Supports DMZ and virtual server Supports UpnP Supports 4 interfaces of 10/100BaseT Ethernet (MDI/MDIX) Supports DHCP for network configuration (optional) Web-based interface for configuration High reliability, easy operation and low power consumption Compatible and interoperable with multiple central office (CO) DSLAM
1

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equipment. OAM&P operation and maintenance via Telnet

Note: The realization of some of the features above is subject to the services provided by your ISP!

1.2 Packet Contents

The shipping carton contains the items listed below. ZXDSL 831C ADSL Modem External splitter AC adapter Telephone line Straight-through Ethernet cable x1 x1 x1 x2 x1

ZXDSL 831C ADSL Modem Users Manual x 1 Warranty Card Product License x1 x1

1.3 System Requirements

Before using ZXDSL 831C, verify that you meet the following requirements: Subscription for ADSL service. Your ADSL service provider must provide you with at least one valid IP address (static assignment or dynamic assignment via dial-up connection). One or more computers, each contains an Ethernet 10/100M Base-T network interface card (NIC). A hub or switch, if you are connecting the device to more than one computer. For system configuration using the supplied web-based program: a web browser such as Internet Explorer v5.0 or later, or Netscape v6.0 or later.

2 ZXDSL 831C Hardware Description

Case Outlook:

Front Panel:
LED PWR Color Power Indicator Green DIAG LAN 1 to 4 Green Green DSL Green On: Power is on Off: No power Blinking while powering on. This means the ZXDSL 831C software is detecting itself. It will be off after 15-20 seconds Blinking while resetting to default settings. It will be off after reset On: LAN link established and active Off: No LAN link Lights onADSL link established and active Blinks normallyData transmitting Blinks quicklyADSL link is being established Lights offNo signal detected or no DSL function active Function

Rear Panel:

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Port DSL LAN

Function Connects the device to an ADSL telephone jack or splitter using a RJ-11 telephone line Connects the device to your PC's Ethernet port, or to the uplink port on your hub/switch, using a RJ-45 cable Reset to factory defaults. To restore factory defaults, keep the device powered on and push a paper clip into the hole. Press down the button over three seconds and then release Switches the unit on and off

RESET

PWR

Connects to the supplied power adapter

3 Quick Installation
This Quick Installation part describes how to connect the ZXDSL 831C device to your computer, LAN and the Internet. This Quick Installation assumes you have subscribed to an ISP for ADSL service and only covers the basic configurations to be applied to residential or corporate networks.

3.1 Hardware Connection

Recommendation: It is recommended to follow the first example in actual connection! Note: In the circumstance where the first connection example is not applicable and you choose to use the second example, you must install a MicroFilter on the telephone line (a splitter can never be used to replace the MicroFilter). Special attention: Installing a telephone directly before the splitter will lead to a failure to connect to the CO side device and the Internet or slow connection speed. If you need to connect a telephone to the telephone line before the splitter, a MicroFilter is required. (Generally, you can connect only one MicroFilter before the splitter for reducing noise.) 1. Shown as the two examples below, use a Telephone line to connect the DSL port of ZXDSL 831C to the MODEM port of the splitter, and connect the telephone line to the PHONE port of the splitter. Then connect the wall phone jack with the LINE port of the splitter. The splitter comes with three connectors as below: LINE: Connects to a wall phone jack (RJ-11 jack) MODEM: Connects to the DSL jack of ZXDSL 831C PHONE: Connects to a telephone set 2. Use an Ethernet cable (straight-through or cross-over) to connect the LAN port of ZXDSL 831C to your LAN or a PC with network card installed. 3. Connect the power cord to the PWR connector on ZXDSL 831C, then plug in the AC power adapter to the AC power outlet, and then press the on-off button.

ZXDSL 831C ADSL MODEM Users Manual

ZXDSL 831C installation example 1 When a splitter is connected to the wall outlet with ADSL service:

ZXDSL 831C installation example 2 When a splitter is installed near the ADSL Modem:

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3.2 ZXDSL 831C Factory Defaults

The device is deployed with the following factory defaults: IP address: 192.168.1.1, Subnet mask: 255.255.255.0 Four sets of VPI/VCI: 0/32, 0/35, 8/35, 8/810/330/1008/361/39 Line code: Auto

3.3 Local PC Configuration

3.3.1 Windows 95, 98, ME, XP
1. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Network icon. 3. On the Configuration tab, select the TCP/IP network associated with your network card and then click Properties. 4. In the TCP/IP Properties dialog box, click the IP Address tab. Set the IP address as 192.168.1.x (x can be a decimal number from 2 to 254.) like 192.168.1.2, and the subnet mask as 255.255.255.0. 5. On the Gateway tab, set a new gateway as 192.168.1.1, and then click Add. 6. Configure the DNS tab if necessary. For information on the IP address of the DNS server, please consult with your ISP. 7. Click OK twice to confirm and save your changes. 8. You will be prompted to restart Windows. Click Yes.

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3.3.2 Windows 2000

1. In the Windows task bar, click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Network and Dial-up Connections icon. 3. In the Network and Dial-up Connections window, right-click the Local Area Connection icon, and then select Properties. 4. Highlight Internet Protocol (TCP/IP), and then click Properties. 5. In the Internet Protocol (TCP/IP) Properties dialog box, set the IP address as 192.168.1.x (x can be a decimal number from 2 to 254.), and the subnet mask as 255.255.255.0 and the default gateway as 192.168.1.1. Then click OK. 6. Configure the DNS tab if necessary. For information on the IP address of the DNS server, please consult with your ISP. 7. Click OK twice to confirm and save your changes.

4 Dial-up Connection
Once the hardware connection is properly done, you can use the dial-up connection software to start dialing to your ISP for Internet connection. The following description uses a PPPoE dial-up software, EnterNet300 v1.60, to serve as an example: 1. Launch EnterNet300 and create a new dial-up connection. 2. Enter the username and password (provided by your ADSL service provider).

3. Click Connect to initiate the dialing. Once the connection is established, you are ready to access the Internet.

5 Specifications
5.1 Hardware Specifications
1. LAN Interface Type: 4 x 10/100 BaseT, IEEE 802.3 Connector: RJ-45

2. ADSL Interface Compliance: ANSI T1.413, ITU G.992.1, ITU G.992.2 Connection Loops: One Pair (2-wire) Connector: RJ-11

3. Management WEB Telnet

4. Power Adapter: Power Adapter: Input 220 VAC, 50 Hz; Output 18 VAC 600 mA Power Consumption: Less than 9 Watts

5. Environment Temperature: 0C ~ 40C (32 ~104) Humidity: 10% ~ 90% (non-condensing)

6. Safety Approvals CE FCC

ZXDSL 831C ADSL MODEM Users Manual

5.2 Software Specifications

1. ATM VPI range 0-255VCI range 32-65535 ATM Cell over ADSL, AAL5 Supports UBR, CBR & VBR Supports OAM F5, AIS, RDI, Loopback cells IPoA PPPoA PPPoE

2. Bridging Transparent Bridging (IEEE 802.1D) RFC 1483 Supports 4096 MAC learning address

3. Routing (Optional) IP routing RFC 1483 routing PPPoA routing PPPoE routing NAT

4. Network Management WEB Telnet

6 Safety Notes
Please follow the safety instructions listed below to prevent from danger and damage caused by fire, or electricity. Use only the type of power source indicated on the marking labels. Use only the power adapter supplied with the product. Do not overload wall outlet or extension cords as this may increase the risk of electric shock or file. If the power cord is frayed, replace it with a new one. Proper ventilation is necessary to prevent the product overheating. Do not block or cover the slots and openings on the device, which are intended for ventilation and proper operation. It is recommended to mount the product with a stack. Do not place the product near any source of heat or expose it to direct sunlight. Do not expose the product to moisture. Never spill any liquid on the product. Do not attempt to connect with any computer accessory or electronic product without instructions from qualified service personnel. This may result in risk of electronic shock or file. Do not place this product on an unstable stand or table.

7 FAQ
This chapter suggests solutions for problems you may encounter in installing or using ZXDSL 831C. If the provided instructions are helpless to solve your problems, consult with your ADSL service provide for support.
Problem Power LED does not illuminate after the device is turned on DSL LED does not illuminate after the phone line is attached Troubleshooting Suggestion Verify that you are using the AC adapter provided with the device and that it is securely connected to the ZXDSL 831C and a wall socket/power strip. Make sure to use a standard telephone line (provided with the device). And verify that you had correctly connected the device following the relevant description in Chapter 3. Wait for 60 seconds when the ZXDSL 831C is negotiating a connection with your ADSL service provider. DSL LED is in a Lights-off and fast-blinking cycle after phone line is attached This indicates your ZXDSL 831C cannot establish an ADSL connection to the CO. Verify you have installed ZXDSL 831C based on the installation examples (refer to the connection example figures in Chapter 3). It is recommended to use the first example. If the second one is implemented, make sure you have properly installed the MicroFilter. LAN (10M/100M) LED does not illuminate after Ethernet cable is attached PC cannot access the Internet Verify that the Ethernet cable is securely connected to your hub/PC and to the ZXDSL 831C. Make sure the PC/hub is turned on. Make sure you are using a correct cable. Use the ping utility to check whether your PC can communicate with the devices LAN IP address (by default 192.168.1.1). If you fail in the ping, check the Ethernet cabling and the LED status. If you statically assign a private IP address to the computer, (not a registered public address), verify the following. Check that the gateway IP address on the computer is your valid IP address. If it is not, correct the address or configure the PC to receive IP information automatically. Verify with your ADSL service provider that the DNS server specified for the PC is valid. Correct the address or configure the PC to receive this information automatically. If a NAT rule is already defined on device to translate the private 1

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Problem

Troubleshooting Suggestion address to your public IP address, make sure the IP address specified on your PC meets the IP range specified in the NAT rule. Perhaps, your ADSL service providers CO equipment is malfunctioned.

Web pages cant be displayed.

Verify that the DNS server specified on the PCs is correct for your ISP. You can use the ping utility to test the connectivity of your PC with your ADSL service providers DNS server.