Oracle Workflow

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Oracle Workflow Manager
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Version: OU5_1.ppt Released: 06_JULY_01
Copyright Oracle Corporation, 2003. All rights reserved.
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Objectives
After completing this lesson, you should be able to do the following: Review Workflow system status information. Monitor work items in different statuses and purge completed work items. Run background engines. Configure and run agent listeners. Configure and run notification mailers. Review Business Event System queue propagation and agent activity details.
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Oracle Workflow Manager

Oracle Workflow Manager is a component that allows administrators to manage Workflow systemlevel status and features from a central console. Access Workflow Manager through:
Oracle Applications Manager, for Oracle E-Business Suite Oracle Enterprise Manager, for standalone Oracle Workflow
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Workflow System Status

Select a feature status icon to manage that feature.
Background Engines Notification Mailers Agent Listeners Queue Propagation Service Components Purge
Monitor system activity using the Workflow Metrics graphs.

Work Items Agent Activity
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Oracle Workflow Administration

Work Items Purging Background Engines Service Components Agent Listeners Notification Mailers Queue Propagation Agent Activity
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Work Items
Drill down from the Work Items graph on the Workflow System Status page to review work items in these statuses:
Active Deferred Suspended Errored
The detail pages for these statuses are similar.
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Work Items
Work Items
Review the number of work items of different item types that are in the selected status. To drill down, select an item type and choose View Details.
Work Item Details

Review the number of work items of the selected item type that are currently at various activity stages within the workflow process. To drill down, select an activity stage and choose View Details.
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Work Items
Work Item Activity Details

Review details about work item activities of the selected activity stage within the selected item type. Use the administrative buttons to manage work items. Depending on the work item status, you can abort, suspend, resume, or retry work items. Select an activity and choose Launch Workflow Monitor to review the work item in the Status Monitor.
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Purging Workflow Data

Oracle Workflow tables can grow quite large with obsolete workflow runtime information that is stored for all completed workflow processes. The size of these tables and indexes can adversely affect performance. You should purge these tables on a regular basis, using:
Workflow Manager Purge APIs
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Purging Workflow Data

Oracle Workflow Manager lets you review completed work items to determine what data is available for purging. To perform purging:
Oracle E-Business Suite Submit the Purge Obsolete Workflow Runtime Data concurrent program Standalone Oracle Workflow Submit a workflow purge database job
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Purging in Oracle E-Business Suite

In the Workflow System status page, select the Work Items link in the Throughput region. Review the next scheduled and last completed purge requests. Review completed work items. To submit a request for the Purge Obsolete Workflow Runtime Data concurrent program:
Choose the Purge button. Enter the purge parameters and other concurrent request options.
To review purge concurrent request details, choose the View Purge Requests link or button.
1-12 Copyright Oracle Corporation, 2003. All rights reserved.
Purging in Standalone Oracle Workflow

In the Workflow System status page, select the Work Items link in the Throughput region. Review completed work items. Choose View Purge Jobs. Review existing workflow purge database jobs. Choose Submit New to submit a new database job.
Enter the parameters and schedule for the workflow purge process. Choose OK.
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Completed Work Items

Review the number of completed work items of different item types and the number of work items available for purging. To drill down, select an item type and choose View Details.
Completed Work Item Details

Review the number of work items of the selected item type that ended at various activity stages within the workflow process. To drill down, select an activity stage and choose View Details.
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Completed Work Item Activity Details
Review details about completed work items of the selected item type that ended at the selected activity stage. Select an activity and choose Launch Workflow Monitor to review the work item in the Status Monitor.
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Workflow Purge APIs

Purge APIs delete obsolete runtime data and activity versions that are no longer in use. The most commonly used WF_PURGE APIs include:
Items: Purge all runtime data associated with completed items, their processes, and notifications sent by them. Activities: Purge obsolete versions of activities that are no longer in use by any item. Total: Purge both item data and activity data. Directory: Purge users and roles in the WF_LOCAL_* tables whose expiration date has elapsed and that are not referenced in any notification.
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Background Engines
Background engines handle:
Activities deferred by the Workflow Engine Timed out activities Stuck processes
To run a background engine:

Oracle E-Business Suite Submit the Workflow Background Process concurrent program Standalone Oracle Workflow Submit a background engine database job
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Running Background Engines in Oracle E-Business Suite

To submit a request for the Workflow Background Process concurrent program:
Choose Background Engine from the Submit Request For pull-down menu in the Workflow System Status page and choose Go. Enter the background engine parameters and other concurrent request options.
To review Workflow Background Process concurrent requests, choose the Background Engine status icon in the Workflow System Status page.
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Running Background Engines in Standalone Oracle Workflow

In the Workflow System status page, select the Background Engines status icon. Review existing background engine database jobs. Choose Submit New to submit a new database job.
Enter the parameters and schedule for the background engine. Choose OK.
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Service Components
The Generic Service Component Framework (GSCF) helps to simplify and automate the management of background Java services. A service component is an instance of a Java program which has been defined according to the GSCF standards so that it can be managed through this framework. A service component container manages the running of the individual service components that belong to it.
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Service Components
In Oracle E-Business Suite, service component containers and their service components are run through Generic Service Management (GSM), which you can control through Oracle Applications Manager. In standalone Oracle Workflow, service component containers run as servlets in Oracle Enterprise Manager.
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Service Components
Oracle Workflow provides two service component types: Workflow Agent Listener Workflow Mailer
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Service Components
In the Service Components page, you can use the administrative buttons to: Verify the status of all service components Create a new service component Edit a service component definition View the service component container log Review details about a service component Review any control events scheduled to control the running of a service component
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Service Components
Oracle Workflow Manager records a log for each service component container, which includes the service components within that container. You can assign a log level to a service component container to specify how much detail to record for the containers actions. You can also assign a log level separately to each service component within the container to control the details logged for that component.
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Service Components
A service component can have one of three startup modes. Automatic On-Demand Manual
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Agent Listeners
An agent listener monitors a Business Event System agent for incoming messages and dequeues messages using the agent's queue handler. Oracle Workflow provides the following seeded agent listener service components:
Workflow Deferred Agent Listener Workflow Error Agent Listener Workflow Inbound Notifications Agent Listener
You can optionally create additional agent listener service components.
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Agent Listeners
In the agent listener configuration wizard, you can: Define general and detail attributes for the agent listener. Optionally schedule control events to control in advance when the agent listener runs. Review the configuration you have just defined.
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Notification Mailers
A notification mailer performs e-mail send and response processing for the Oracle Workflow Notification System, using the JavaMail API.
Simple Mail Transfer Protocol (SMTP) for outbound messages Internet Message Access Protocol (IMAP) for inbound messages
Oracle Workflow provides one seeded notification mailer service component, the Workflow Notification Mailer. You can optionally create additional notification mailer service components.
Notification Mailers Outbound Processing

The Workflow Engine raises an oracle.apps.wf.notification.send event, which is placed on the WF_DEFERRED agent. When the Workflow Deferred Agent Listener dequeues the event, an event subscription places an XML representation of the notification message on the WF_NOTIFICATION_OUT agent. A notification mailer service component dequeues the event and sends the e-mail message to the recipient.
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Notification Mailers Inbound Processing

A notification mailer service component checks its IMAP e-mail account for incoming messages. After validating a message, the notification mailer places an XML representation of the message on the WF_NOTIFICATION_IN agent as an event called oracle.apps.wf.notification.receive.message. When the Workflow Inbound Notifications Agent Listener dequeues the event, an event subscription calls the appropriate notification response function to record the response and complete the notification.
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To set up a notification mailer: Set up an SMTP mail server and an IMAP mail server. Set up an IMAP e-mail account for the notification mailer with three folders: one to use as an inbox, one to store processed messages, and one to store discarded messages. Check that the service component containers and the required agent listeners are running. Configure the notification mailer using the configuration wizard.
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The following parameters are required to configure a notification mailer:
IMAP server SMTP server E-mail inbox username E-mail inbox password Reply to e-mail address HTML agent name
All other configuration parameters are optional.
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In the notification mailer configuration wizard, you can: Define general and detail attributes, as well as e-mail server and message generation parameters, for the notification mailer. Optionally schedule control events to control in advance when the notification mailer runs. Define tags to assign statuses to unusual messages. Send a test message. Review the configuration you have just defined.

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Queue Propagation
Review database initialization parameters required for queue propagation. Review the list of propagation schedules for local outbound agents. Select a propagation schedule and choose View Details to review detailed information about that schedule.
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Agent Activity
Review the distribution of event messages with different statuses on different local agents:
Ready Waiting Processed Expired Undeliverable
Select a link in the Agent column to review detailed information about the queue associated with that agent.
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Summary
In this lesson, you should have learned how to: Review Workflow system status information. Monitor work items in different statuses and purge completed work items. Run background engines. Configure and run agent listeners. Configure and run notification mailers. Review Business Event System queue propagation and agent activity details.
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Oracle Workflow

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[Delete from Title Master]

Oracle Workflow Manager

Set correct lesson number in the Title Master.

Version: OU5_1.ppt Released: 06_JULY_01

Copyright Oracle Corporation, 2003. All rights reserved.

[Delete from Slide Master]

Copyright Oracle Corporation, 2003. All rights reserved.

Oracle Workflow Manager

[Delete from Slide Master]

Copyright Oracle Corporation, 2003. All rights reserved.

Workflow System Status

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Monitor system activity using the Workflow Metrics graphs.

Copyright Oracle Corporation, 2003. All rights reserved.

Oracle Workflow Administration

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Copyright Oracle Corporation, 2003. All rights reserved.

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The detail pages for these statuses are similar.

Copyright Oracle Corporation, 2003. All rights reserved.

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Work Item Details

Copyright Oracle Corporation, 2003. All rights reserved.

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Work Item Activity Details

Copyright Oracle Corporation, 2003. All rights reserved.

Oracle Workflow Administration

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Copyright Oracle Corporation, 2003. All rights reserved.

Purging Workflow Data

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Copyright Oracle Corporation, 2003. All rights reserved.

Purging Workflow Data

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Copyright Oracle Corporation, 2003. All rights reserved.

Purging in Oracle E-Business Suite

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Purging in Standalone Oracle Workflow

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Copyright Oracle Corporation, 2003. All rights reserved.

Completed Work Items

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Completed Work Item Details

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Completed Work Items

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Copyright Oracle Corporation, 2003. All rights reserved.

Workflow Purge APIs

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Copyright Oracle Corporation, 2003. All rights reserved.

Oracle Workflow Administration

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To run a background engine:

Copyright Oracle Corporation, 2003. All rights reserved.

Running Background Engines in Oracle E-Business Suite

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Copyright Oracle Corporation, 2003. All rights reserved.

Running Background Engines in Standalone Oracle Workflow

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Copyright Oracle Corporation, 2003. All rights reserved.