QUICK REFERENCE GUIDE

CMX-A Transponder (integrated with Scientific Atlanta 6942/6944 Fiber Optic Receiver)
9105-17-4001 Rev C

SECTION 1 - Introduction
This document contains installation and troubleshooting instructions for Tollgrades CMX-A transponder integrated with the Scientific Atlanta 6942/6944 Fiber Optic Receiver. Before installing, please check the parts you have received against the parts list below. All parts were carefully inspected before shipping, however, if there is a discrepancy or you notice damaged parts please contact: Tollgrade Communications, Inc. 7020 Professional Parkway Sarasota, FL 34240 Toll Free: 888-486-3510 Telephone: 941- 373-6800

SECTION 2 Installation

Figure 1 The CMX-A Transponder Label.

Table 1 Accessory Kit Parts List (3220-88-3000)

PART NUMBER

QUANTITY

DESCRIPTION

6033-02-0001 6033-04-2001 6033-04-2002 6033-42-1003 9195-01-2002 9105-17-4001

1 1 1 1 1 1

Ribbon Cable RF RX Cable RF TX Cable Interface Power Cable Warranty Card Quick Ref. Guide
Figure 2 The CMX-A Transponder.

1. Remove power to the node. 2. Locate the transponder label, seen in Figure 1. 3. Write down the unit address as shown on the label. You will need this number for verification after you have installed the transponder

Figure 3 Rx & Tx Cables.

4. Remove the cable assemblies from the Accessory Kit. 5. Attach the RX cable (6033-04-2001) to the CMX-A, RF Port marked "Rx".

Document Part Number 9105-17-4001 Rev C

2003 Tollgrade Communications, Inc.

CMA-A Transponder

Quick Reference Guide

6. Attach the Tx cable (6033-04-2002) to the CMX-A, RF Port marked "Tx". Interface Power Cable Ribbon Cable Rx Cable Tx Cable

Interface Power Cable

10. Install the ribbon cable (6033-02-0001) to the rear panel of the CMX-A. Connect the node end of the cable into the J16 Status Monitor Tx connector located in the upper left hand corner of the fiber optic section of the node. Refer to Figure 4.

Tx Cable Eyelets

Figure 6 Interface Power Cable and two-part Magnetic Tamper Switch (6033-42-1003).

11. Install the Interface Power cable (6033-421003) into the rear panel of the transponder. 12. Plug the opposite end into the "Status Monitor Control" connector located in the RF Section of the node (refer to Figure 4).

Figure 4 Cable placement.

7. Plug the other end of the Rx cable into the port marked "Status Monitor", in the fiber optic section of the node. Refer to Figure 4. 8. Place the other end of the Tx cable to J5 "Status Monitoring In" in the fiber optic section of the node. See Figure 4. 9. Install the transponder on top of the fiber tray. It should face the front of the node. The transponders hinges should be at the rear of the node hanging over the fiber tray. Locate the eyelets on both ends of the rear faceplate of the transponder and position them in the tabs provided over the tray. See Figure 7 for proper placement of the transponder.

Figure 7 CMX-A and tamper switch location.

Figure 5 Ribbon Cable (6033-02-0001).

13. Locate the magnetic tamper switch on the "Interface Power Cable". It is important that the two parts align properly, as in Figure 8. 14. To do this, measure 10 inches from the left end of the housing and make a pencil mark. Do the same on the other half. Refer to Fig. 7. 15. Remove the adhesive backing from the harness side of the switch. Make sure that the edge of the switch is even with the top of the node wall and press it against the inside wall of the housing. Refer to Figure 7. Do the same with the non-cable side of the tamper switch on the other half, so that the two line up when the housing is closed.

Document Number 9105-17-4001 Rev C

2003 Tollgrade Communications, Inc.

CMA-A Transponder

Quick Reference Guide Figure 8 Magnetic Tamper Switch.

Attach To The Other Side

Attach To The Side With The CMA-A

16. Secure the transponder in the down position. Close the node and tighten the bolts according to the node manufacturer's installation and operations manual. 17. Once the installation is complete, restore power.

SECTION 3 - Channel Parameters

The following data is helpful in diagnosis, when used with Tollgrades CheetahNet (formerly NetMentor) software.
Table 2 CMX-A Transponder Channel Parameters SA 6942/6944 Fiber Optic Receiver.

Parameter Description Units Major Low Analog Inputs Internal Temperature C -20 AC Volt VAC 40 24 VDC VDC 20 15 VDC VDC 13 -6 VDC VDC -8 Optical Receiver 1 - 4 MW 0.2 Optical Transmitter 1- 4 RSSI dbmv -20 Digital Inputs Alarm State Opt RX 1-2 RX 2 Opt RX 3-4 RX 4 Power Supply Switch PS 2 Man Force RX-1 RX 4 Force Tamper Switch Open Digital Outputs Fwd Fiber Coax Switch Fwd Fiber Coax Switch Rtn Fiber Coax Switch Rtn Fiber Coax Switch Opt RX A/B Switch 1 Opt RX A/B Switch 1 Opt RX A/B Switch 2 Opt RX A/B Switch 2 Port 3 Rev On (no attn) Port 3 Rev Wink (6db attn) Port 3 Rev Off (40db attn) Port 4 Rev On (no attn) Port 4 Rev Wink (6db) Port 4 Rev Off (40db attn) Port 5 Rev Rev On (no attn) Port 5 Rev Wink (6db attn) Port 5 Rev Off (40db attn) Port 6 Rev On (no attn) Port 6 Rev Wink (6db attn) Port 6 Rev Off (40db attn) PS 1 On PS 1 Shutdown PS2 On PS2 Shutdown PS Switch PS1 PS Switch PS2 CW On/Off Note: Normal measurements are site dependant.

Minor Low -10 58 22 14 -7 0.9 -18 Normal RX 1 RX 5 PS 1 Inactive Closed

Minor Hi 70 95 26 16 -5 2 15

Major Hi 80 98 30 17 -4 3.5 17

Document Number 9105-17-4001 Rev C

2003 Tollgrade Communications, Inc.

CMA-A Transponder

Quick Reference Guide

Table 3 LED Information

LED TYPE CPU TX RX

LED INDICATOR
The LED glows solid red during the units boot cycle. When the LED blinks it indicates the transponders CPU is operating in PCODE and the transponder is ready for communications. When blinking it indicates the unit is responding to an inquiry from the HEC-3. When blinking it indicates the unit is receiving a signal from the HEC-3.

SECTION 4 - Troubleshooting Hardware

After installation, if the unit fails to operate properly, consult this list of possible problems. 1. Does the unit communicate with the controller? Check that your PC can connect to the controller by using the PING command. 2. Is it connected to the correct controller? It could be connecting to the wrong controller. Check the connection and the IP number. 3. Is the correct port selected? Check the port assignments, cables and RPS Name/Port (if applicable). The wrong port number could have been entered or the unit may be connected to a different port. 4. Was the correct device type selected when the unit was added to the monitoring software? Check the device type in the unit configuration screen and verify that the correct device type has been selected. To select the correct device type, delete the existing unit and select the correct device type before clicking the add button. 5. Has the correct address for the unit been entered? Check the address in the unit configuration screen against the documentation.

6. Do the controller frequencies match the device frequencies? A common problem is that the device frequencies do not match the controller frequencies. You will have to check the transponder device locally to see if the frequencies agree with the controller. The controller frequencies can be verified by checking the HEC port configuration screen. 7. Is the signal level too strong or too weak? Verify that signal levels are within Tollgrades specifications on forward and return paths. Sometimes padding may have to be added or removed because the signal between the unit and the controller is too weak or too strong.

SECTION 5 - Troubleshooting Software

1. Attempting to connect the HEC to the CMA via CheetahNet and it fails? Check to see if the HEC has the proper address of the CMA or use Test2Way, check the transmit and receive frequencies to make sure that they correspond to the receive and transmit frequencies on the HEC Headend Communications Controller. 2. Where can the IP address of the CMA be found? The address of the CMA is located on the label of each CMA and can be verified electronically using Test2Way.

Document Number 9105-17-4001 Rev C

2003 Tollgrade Communications, Inc.

CMA-A Transponder

Quick Reference Guide

3. When a device is found to be running in RCODE instead of PCODE, what does it mean and how can it be changed to PCODE? RCODE and PCODE are names for the active codes running in the devices CPU. These codes are similar to a computers operating system. When operating normally, the device starts up with PCODE as the active code. PCODE is the program code and contains all of the devices functions and parameters. If RCODE is active you can communicate with the device, and some of the devices internal commands are present. Two methods are available for checking RCODE or PCODE status; HTML Diagnostics in CheetahNet or Test2Way, via local connect. HTML Diagnostics On a CheetaNet computer, open a Browser (Netscape or Internet Explorer) window.

TO FORCE THE UNIT TO RUN PCODE: 1. Click on CMA Diagnostic Options. 2. Click on CMA Misc. Attributes. 3. Enter the 5-digit Net Address of the device. 4. Enter the appropriate port (rf01, rf02, rf03, rf04). 5. Select CMA Send Command and enter 4652 0000\. 6. Select CMA Send Command Response and click Submit. The response will be:
Sent request to CMA DevMgr to set CMA SendCommand to 4652 0000. CMA Send Command Response = XX XX = 00 If successfully set XX = 01 If not successfully set, use TEST2WAY VIA LOCAL CONNECT:

TEST2WAY via Local Connect

1. Connect locally to the device using the RS232 Communication Device. 2. Run Test2Way. 3. Select (1) Connect Menu from the Main Menu. This will display the Connect Menu. 4. Select (3) Direct to Device from the Connect Menu. This will display the Device Connect Menu. 5. Select (4) CMA from the Device Connect Menu. This will attempt to connect to the device connected to the direct port cable. The user will be notified if the connection was successful. If so, proceed to the next step. 6. You should see the CMA Functions Main Menu. 7. Select (5), cv and check to see if the unit is running RCODE or PCODE. 8. To change from RCODE to PCODE, select (9), FR and reset the unit. Then wait one minute. The LED on the unit should begin to flash. Return to Step 7 to verify that the unit is operating properly. Reset the unit. Verify that it is operating in PCODE and ensure that the red LED is flashing.

To determine if the unit is in RCODE or PCODE:

1. 2. 3. 4. Click on CMA Diagnostic Options. Click on CMA Misc. Attributes Enter the 5-digit Net Address of the device. Enter the appropriate port (rf01, rf02, rf03, rf04). 5. Select CMA Send Command and enter 4356 0001. 6. Select CMA Send Command Response and click Submit. The response will be:
Sent request to CMA DevMgr to set CMA Send Command to 4356 0001. CMA Send Command Response = XXyyyyyyyyyyyyyyyyyyyyyy XX = 50 Unit is in PCODE XX = 52 Unit is in RCODE

Document Number 9105-17-4001 Rev C

2003 Tollgrade Communications, Inc.

CMA-A Transponder

Quick Reference Guide

SECTION 6 - Notes:

All trademarks and registered trademarks are the property of their respective owners. The copyright and trade secret laws of the United States and other countries protect this material. It may not be reproduced, distributed, or altered in any fashion by any entity, including other Tollgrade Communications, Inc. business units or divisions, without the expressed written consent of Tollgrade Communications, Inc. This document contains proprietary information that shall be distributed or routed only within Tollgrade Communications, Inc. and to its authorized clients, except with written permission of Tollgrade. Information contained within this document is subject to change without notice. 2003, Tollgrade Communications, Inc. All Rights Reserved. PROPRIETARY TOLLGRADE AND AUTHORIZED CLIENTS ONLY
Tollgrade Communications, Inc. 7020 Professional Parkway Sarasota, FL 34240 941-373-6800

Document Number 9105-17-4001 Rev C

2003 Tollgrade Communications, Inc.