Kmf Nandini Mother Diary518, Wilson Garden, Bangalore, Karnataka

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Privacy Policy
Aditya Birla Minacs Privacy Policy
Aditya Birla Minacs is committed to the security and privacy of both individuals and business entities. We also fully support an individual's right to anonymously learn about Minacs and its service offerings when visiting this Web site. For those interested in learning more about Minacs or seeking a career opportunity with us, we have created this privacy statement to disclose how information will be collected, used and shared. What We Collect If you wish to learn more about us, or apply for a career opportunity online, we may need certain information to assist us with your request. Cookies A "cookie" is a piece of data that a Web site can send to your browser, which may then be stored on your browser, and stored on your system. Our Web site uses "cookies" to assist you in navigating our site. A temporary "cookie" containing a small amount of data is sent by our Web site to your browser, enabling you to use the "back" function. This data is erased once the window is closed. Temporary cookies do not allow us to identify a visitor, nor do they provide us with any personal information. Temporary cookies do not stay on your system once you leave our Web site. How We Use Information Provided by You The information that you provide through this Web site will only be used by a Minacs representative to contact you regarding your request. Who We Share Your Information With We will not share your information without your express authorization or consent, or as required by law. Links to Other Web Sites We may offer links to other Web sites that are of interest to you. These links are provided for your convenience. We have no control over the content of the linked Web site or the respective company.

IT Solutions & Services

PSI Data Systems is now Aditya Birla Minacs IT Services Limited

Aditya Birla Minacs IT Services (subsidiary of Aditya Birla Nuvo Ltd.) helps clients derive tangible and superior business value, by focusing on the BFSI (banking, financial services and insurance), TIME (telecom, infrastructure, media, and entertainment) and manufacturing industries. Minacs IT is SEI CMMI Level 5, ISO: 9001(Quality Management System) and ISO: 27001 (Information Security Management System) accredited. Robust processes are the foundation for delivering superior professional IT outsourcing (ITO) services in Application Development and Management, Product Engineering, Migration, ERP implementation and support, and end-to-end managed services in Testing and IT Infrastructure Management. We build, integrate, and customize technology platforms that power our CRM, integrated marketing services, and knowledge and process outsourcing solutions. In doing so, we continually strive to be a knowledge-driven, outcome-oriented, technology leveraged, end-to-end outsourcing solutions partner to our clients. Minacs IT invests in building domain-centered solutions, expertise, best practices, methodologies, frameworks, tools - especially in SOA, Workflow and BPM, Enterprise Solutions, Software Testing and for the Financial Supply Chain.

To be your end-to-end IT solutions partner, we focus sharply on your business, your industry or domain, and your market challenges. Our services and value propositions are highly domain-driven (e.g., built, developed, and tested in partnership with financial services industry experts) so that clients experience superior value from our thought leadership, our technology expertise, and our insight into their business. Our track record serving global clients helps us to bring you not just end-to-end offerings but clearly superior financial services and technology domain expertise. We are continually investing in developing solutions targeted at bringing superior value to our global markets. This is based on our domain insights and expertise in a wide range of technologies drawn

from a rich track record of serving the financial services, automotive, and high tech industries, delivering business solutions. Our IT business unit cultivates technology expertise by continually developing assets such as best practices, methodologies, frameworks, tools, and solutions. Enterprises today expect solutions to their business challenges, not products or services. We address business issues, for example, in:

Financial supply chain Workflow and content management Enterprise solutions Business assurance

And, we complement this approach with value-added services in:

Application development and management Product engineering Migration Enterprise application integration (EAI) Business process management (BPM) Testing and independent verification and validation (IV&V) ERP/ CRM implementation and support.

Banking Solutions
To be successful, companies need to stay 'ahead of the curve', anticipating business trends, customer preferences and the quicksand of technology. Banks too need to create and own opportunities, not just react to them. We help financial institutions achieve competitive edge through our best-in-class banking solutions.

Our insights into the business issues tell us that banks today require an end-to-end solutions integration approach. We focus our technical expertise and domain knowlege to provide business solutions to our clients. The emergence of the financial supply chain paradigm is changing the way companies are buying and selling goods and services. As banks are challenged by the lack of integrated platforms for enterprise customers to easily track funds status or movements, the financial supply chain offers alternatives for offering companies many services that banks haven't traditionally provided - causing banks not just loss of margins, but loss of business. Minacs understands the banks' critical need for interoperability with their clients' systems and with those of the other members of the financial supply chain. Even more, corporate banks also need to add significantly more value to customers to retain loyalty and enhance their ability to intermediate and do so by providing customers reach: from their ERP systems to banking back-ends with straightthrough processing (STP) to trigger operational actions. Our wholesale banking value proposition is based on years of serving financial institutions in trade finance and factoring, commercial lending/credit, to payments, cash management and treasury, and to securities, money markets, and custodial services. TradeFree is a comprehensive, prepackaged solution bundling business functionality, a growing library of versatile components, frameworks and tools, and value-adding, financial services domain solution integration services.

IT Infrastructure Management
Your IT Infrastructure is our Business
IT Infrastructure outsourcing is a fairly recent trend but has evolved into a differentiating, agilitycreating business solution that enterprises are increasingly looking to leverage. It offers significant room for continuous improvement and is thus a key business solution from Aditya Birla Minacs, melding as we do our process and technology expertise to provide strategic partnership, value for money, and to help you optimize the usage of your infrastructure. If you want your IT infrastructure to do more for your business, you need a partner who can provide strategic as well as business solutions. Minacs can transform your present infrastructure or cost landscapes (e.g. to restructure capex/ opex imbalances). Our comprehensive array of IT infrastructure services broadly encompasses Strategic IT Assessment, and Infrastructure Monitoring and Management Services, which include: End user services:

Service desk- onsite, central and remote Application packaging and core build services

Enterprise computing services:

Server management Network services Data center services

Messaging services:

Messaging monitoring and management Enterprise messaging services Messaging infrastructure management Planning, designing, implementation and support, infrastructure management

Database services:

Monitoring Basic administration Consulting and advanced administration

Web ops services:

Proactive monitoring

Admin and troubleshooting Performance tuning Automation Advanced administration Life cycle management

Managed security services:

Firewall and proxies Antivirus IDS, IPS and DNS Penetration and testing vulnerability assessment Content filtering

RIM practices:

End user services Enterprise computing services Network and voice services Managed security services

Why Minacs?
We can fluidly adjust to changing business needs: Minacs has experience in supporting clients as they acquire/ divest their businesses of assets. Our change management process is a controlled and structured method of supporting changing business needs.

We raise service levels while containing cost: As part of our solution- transition- qualitycontinuous improvement process, our consultants work with clients to define objectives and refine critical activities. We adhere to your processes: We understand the dynamic environment you operate in, and appreciate the unyielding standards and security diligence that's required at your end. We work with you at the same level. Our team is measured and incentivized for compliance to the approved processes. We support alignment to ITIL (Information Technology Infrastructure Library): All Minacs Managers and above are required to take an ITIL training course as a part of their continuous learning process. ITIL practices are built into our methodology and processes e.g. Six Sigma, Lean, and Quality. We ensure a controlled transition with the provided service roadmaps: Minacs' best-in-class transition methodology, based on Six Sigma/ Lean process rigor and excellence, ensures no downtimes and blowouts. Tollgates are built into the transition process, which facilitate sign offs on defined deliverables in each phase, before moving on to the next.

Telecom, Media & Entertainment

Communication is Your Business ... and Ours, Too

These are challenging times to be in the telecom industry. There are a host of hurdles to overcome, including competitive market conditions and high costs associated with building out your networks and staying ahead of the technology curve. You probably also face pressures to control costs, increase profits and maintain a strongly differentiated offering. You may have turned to outsourcing to help achieve your goals. But how do you know that a provider truly shares your dedication to optimizing each customer contact and the processes that support them? Our track record demonstrates our commitment. Aditya Birla Minacs supplies major landline, wireless and broadband communications providers in North America and Asia with outsourced solutions that span the entire customer life cycle. Our solutions scale to fit your business requirements, growth strategy, cost thresholds and overall program goals.

Strategic Industries

Many Industry Solutions - One Consistent Standard of Excellence

No matter what your business involves, we apply the same rigorous standards to the operation and management of every program we manage and deliver. Over the years, Aditya Birla Minacs has gained experience in numerous industries. While the automotive, financial services, technology and telecommunications industries are our primary markets today, Aditya Birla Minacs is proud to have delivered successful programs for clients in many other sectors. Some industries we serve include:

Government and public sector Media Pharmaceutical Energy Food and hospitality

We strive to understand our clients' businesses and markets as well as they do, and our operational and governance processes are designed to enable continuous learning and improvement. Minacs has a proven track record of launching programs in completely new industry sectors and, in short order, delivering results that exceed the client's targets and expectations. Several of these engagements are described in our client case studies. Services provided to clients in these sectors include:

Attentive, responsive customer service Expert tier 1, 2 and 3 technical support Proactive channel support services Results-driven outbound sales/telemarketing Successful cross-selling and upselling Effective loyalty/rewards programs Document process management Order and transaction processing Data-driven marketing

Contact one of our representatives to find out how we can help your organization achieve its goals through a solution customized to meet the unique needs of your business.

India
Teritex Building, Mumbai

Teritex Building Saki Vihar Road Mumbai, India 400 072 T 91 22 4030 7100 F 91 22 4030 7215 Situated in a natural harbor on the west coast, the city of Mumbai is India's leading financial center. In a beautifully treed suburb beside Powai Lake, the Aditya Birla Minacs Asia Pacific head office houses over 700 employees who provide around-the-clock universal customer care and technical support, back office administration for financial, healthcare, and public sector clients.

Millennium Towers, Bangalore

Millennium Towers ITPL Road, Brookefields Bangalore, India 560 037 T 91 80 4109 6000 F 91 80 4117 9888

Bangalore ranks fourth as a global hub of technological innovation, just behind San Francisco, Austin, and Taipei. Operational since March 2004, 1400 Aditya Birla Minacs employees provide multilingual customer care services, technical support, back office administration, and outbound sales services. It also houses our IT business unit. Major client businesses served include Fortune 500 financial services, computer manufacturing, and a global software company.

Prestige, Bangalore

Prestige Blue Chip Park 9 Hosur Road, Level 4, Block III Bangalore, India 560 029 T 91 80 4119 7000 F 91 80 4110 6168 Dubbed the Silicon Valley of India, Bangalore continues to experience growth in technology and related business services. Since 2002, 500 Minacs employees provide customer care and sales services for a major North American financial client and healthcare industry clients.

Ecospace, Bangalore

Campus 4A, Level 2 & 3 Ecospace Business Park Outer Ring Road Bellandur Bangalore, India 560 037 T 91 80 41446000 F 91 80 41446006

On October 8, 2007, Minacs' third Bangalore facility began operations providing customer service for a major financial client. This brand new facility, conveniently located in a technology business park, has space to accommodate 700 employees.

Baroda (Vadodara)

1st Floor, Arundeep Building Race Course Circle (South) Vadodara, India 390007 T: 91 265 3923900 In January 2008, Minacs began operations in a new facility in Baroda (also known as Vadodara), a tier-two city of 1.6 million people (2001 Census) located in Gujarat province, India. The modern facility has a capacity for 300 seats. Baroda holds great promise for Minacs as a thriving city with solid infrastructure, good transport links to Mumbai and Delhi, and a well-educated labor force speaking English as well as Gujarati, Hindi, and Marathi.

Aurangabad
Ajanta Infotech Park Plot No F-4/, MIDC Chikalthana Aurangabad, Maharashtra, India 431210

Kolkata
3rd Floor, Rashmi Building EP-VP16, Block EP And GP Sector 5, Salt Lake, Kolkata, India 700091

Chennai
# 13, North Avenue Srinagar Colony

Saidapet Chennai, India 600 015

City MYSORE BELGAUM BANGALORE

Branch Mysore Belgaum BangaloreAvenue Road Bangalore Electronic City

CONTACT 2950, Aishwarya Arcade, 9th Cross, Kalidasa Road, V.V. Mohalla, Mysore. - 570002 Shree Krishna Towers, #14, Khanapur Road, RPD Cross, Tilakwadi, Belgaum. - 590006 No 11, 1st Cross, K G Road Extension, Opp Menaka Theatre, Bangalore - 560009 ICICI BANK LTD,,Electronic city branch ( Branch Code 0360), Survey No 7(P) Phase II,Electronic City Bangalore - 560100 ICICI Bank Towers, 1, Commissariat Road, Ground Floor, Bangalore 560025. Rasmi Pai 080-5129 6208 ICICI Bank Ground Floor, Bharath Building, Post Box No. 44, Panje Mangesh Rao Road, Mangalore. 575001 Praveen Anchan 0824 - 2442505 - 2442508 No:117,Koramangala Industrial Layout,VII Block, Bangalore Uday S 080-51104980/1/8 80-7, Elephant Rock Road, 3rd Block, Jayanagar, Bangalore. 560011 Gayathri vasudevan 080- 57653628 080 - 26643500/26649999 26349738/26349739 Kasturba Hospital Complex, Main Road, Manipal, Udupi District, Karnataka. - 576104 No.95/1, 11th Cross, 4th Main, Malleswaram, Bangalore. 560003 Prakash pai 080 - 23369587 079 - 26730355 / 26732358

BANGALORE

BANGALORE

Bangalore - M G Road

MANGALORE

Mangalore

BANGALORE

Bangalore Koramangala

BANGALORE

Bangalore Jayanagar

UDUPI

Manipal Bangalore Malleshwaram

BANGALORE

BANGALORE

Bidadi

Plot No. CA 2P1, Near Toyota Kirloskar Motor Limited, Bidadi Industrial Area, Ramanagaram Taluk, Bangalore Rural District. 562109 Kannan S 080 - 7287184 - 86 7287189 080 - 7287187 Eureka Junction, Travellers Bungalow Road, Hubli - 580029, Karnataka No.1740, 17th Cross, Vijayanagar, Bangalore. 560040 Nikhilesh melkote 080 - 23112055 080 - 23112052 / 53

HUBLIDHARWAD

Travellers Bunglow Road, Hubli Bangalore Vijayanagar

BANGALORE

BANGALORE

Salarpuria House, # 496, CMH Road, Bangalore - Indira Indira Nagar. 560038 Nagar Narasimha manja 080 - 25203077 080 - 25202517/ 25202717 P.B. Road, Dharwad Bangalore - R T Nagar Rao Saheb A.C.K.Complex, Near Jubilee Circle, P. B. Road, Dharwad. 580001 Karnataka # 5, P & T Colony, R.T.Nagar Main Road, R T Nagar 560094 Sudheer B N V 080 - 5124 4521-26 NA 080 - 5124 4528 MOTHER DAIRY FOODS PROCESSING LTD., UNIT:SAFAL FRUIT & VEGETABLES AUCTION MARKET, POST BAG NO 6714, SY NO.99, VILLAGE KHAJISONENAHALLI, WHITEFIELD HOSKOTE ROAD, BANGALORE SOUTH TALUK, BANGALORE. Hemang amul Desai 080-28456178 No.509, 8th Cross, West of Kanakapura Road, Jayanagar 7th Block, Bangalore 560082 Raghavendra S 080-56648500/1/2/3/4 NA 080-56648500 ICICI Bank Ltd., No. 6 Balaji Layout,Wheeler Road Extension, Cox Town, Bangalore - 560084 Bharath Babu Pallela 080 - 51253472 / 73 / 74 080 - 51253471

DHARWAD

BANGALORE

BANGALORE

Safal-CIBDRMAG

BANGALORE

Bangalore Jayanagar 7th Block

BANGALORE

Bangalore - Cox Town

BANGALORE

Bangalore Langford Road

# 20, Langford Road, Shanthinagar, Bangalore 560 027 560027 Mayank Vijoy 080-5123 7340 BOM Mob-9886043431 NA 080 - 5129 7340/41/42/43 ICICI Bank Ltd; M G Complex; APMC Yard; Yeshwantpur; Bangalore 560022 Hemang Amul Desai 080 51277271/72 080 51535598 1693 A-32, Dr Rajkumar Road, Rajajinagar, Bangalore 560010 Santosh Rao 080-51277451 - 54 080 - 51277450

BANGALORE

Bangalore Yeshwantpur CIBD Bangalore Rajajinagar

BANGALORE

BANGALORE

#802,Essar plaza,7th Cross, BTM 2nd Stage, Bangalore - BTM Bangalore 560076 2nd Stage Brahma Mahesh S. Khaderbad 080 - 51311863 080 - 51311861 Bangalore HRBR Layout 4M -417, 80 feet Road, HRBR III Block, Kalyana Nagar, Kammanhalli, Banhgalore 560 043 Anish Kumar 080 55302646 / 48 080 55302651 148/75-1, 26TH MAIN ROAD, JAYANGAR 9TH BLOCK, BANGALORE 560069 Govardhan Shetty K 080 - 51301862/3/4/5 080 - 51301861 Shimoga - CIBD VASAVI LODGE COMPLEX, PARK EXTENSION, SHIMOGA - 577201 100/1, Narasimha Raja Road, Opp. Town Hall, Bangalore. 560002 Prasad S K V 080 - 5132 4923 / 24 / 25 / 26 51131877 080 - 5132 4930 125/1, Dispensary Road, Cantonment, Bangalore. 560001 Srinivas v 080 - 25550223 080 - 25098869,25098896,51238869,51238896 ICICI Bank Ltd., No 2, Kaushal Emerald,

BANGALORE

BANGALORE

Bangalore Jayanagar 9th Block

SHIMOGA

Park Extension, Shimoga

BANGALORE

Bangalore - N R Road

BANGALORE BANGALORE

Bangalore Cantonment Bangalore -

Kumara Park

Kumarapark, Opposite Gandhi Bhavan, Bangalore 560 001 Meena Herle 080 - 51512041/42 /43 080-51138321 080 - 51512045 132, Bull Temple Road, Chamarajpet, Bangalore. 560018 Annamalai K 080 - 26521923 / 26506493 / 26616380 080 -26616379 # 34/2.3.4, Ramavilasa Road, Mysore - 570024 No. 420, 27th Main, Sector I, HSR Layout, Bangalore - 560034. (Karnataka) Mr.Jyotirmaya Mohanty 080-57763152/53/54/55/56

BANGALORE

Bangalore Chamarajpet Mysore Main HSR Layout, Bangalore

MYSORE BANGALORE