Beruflich Dokumente
Kultur Dokumente
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Installation Manual
Product Demo
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Introduction
This paper presents the value and need for quality Technical Publications in the Electric and Electronic Industry. Technical publications in Electric and Electronic Industry include a wide variety of documents such as user guides, online help, reference guides, administration guides, standard operating procedures, installation manuals, troubleshooting guides, release notes, quick reference guides, research reports, and product demos. The electric and electronic industry has experienced enormous changes in the last few decades, and the pace of its evolution is increasing. This industry has grown because of government's thrust on it and also due to overall economic growth. The industry has seen a growth of 20% and should continue at the same level for the next few years. These changes necessitate documentation of the updated processes and workflows, along with the creation of user manuals for the product, and productspecific configuration documents. Thus there is tremendous potential for technical documentation in the electric and electronic industry. Due to the rapid growth of the Electric and Electronic Industry, the use of the electric or electronic products makes quality documentation important to both the vendors of these products and the end users. The documentation needs to be simple and comprehensible to end users, which necessitates the involvement of technical documentation specialists in the creation of documents relevant to this industry.
Knowledge is people, money, learning, flexibility and competitive advantage. Knowledge is more relevant to sustained business than capital or labor. And yet knowledge remains the most neglected asset of a business. TWB helps you unlock and share your technical knowledge with the world.
TWB believes that no technology can be effectively used without being communicated efficiently.
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Some of the greatest documentation challenges that most companies face today include:
Lack of documentation during a product release or launch. Managing large amount of information for new product releases. Applying cost-cutting measures while serving many vendors.
Creating and maintaining documents specific to this industry involves enormous capital investment in labor and technology. TWB provides documentation solutions for creating and maintaining product and process documents. The invention of innovative technologies in this industry leads to a lot of changes. These changes have to be documented and revised frequently. TWB provides continuous support to update product documents regularly with changing technology advancements. Attaining the quality standards require huge capital investment. Cost-cutting measures play an important function in increasing capital gains for companies. TWB provides technical documentation solutions that are at par with the industry standards, and within the budget.
Benefits
For a leading electric and electronic company, association with TWB has benefited them immensely in saving costs and producing professional documentation along with:
Transferring complex technical data into easily understandable language Protecting technical and commercial data of newly developed products Managing knowledge management and content management solutions, and single sourcing.
US Only
Worldwide
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Developers know their products better than anyone else due to time constraints and limited resources, many companies assign their documentation tasks to the programmers. This more often results in the creation of technology-centered information, while end users require task-oriented information.
Documentation of complex applications requires a longer learning curve for the writer - learning the product will not be a major obstacle for writers with the right technical background.
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Conclusion
The Importance of Electric and Electronic Industry: The worldwide electric and electronic industry is experiencing phenomenal and remarkable changes these days. The future seems prosperous for this industry in terms of the expected surge in global demand and upsurge in investments. Increased foreign investments have resulted in the accelerated growth in terms of electronic production and exports. Foreign companies are now making huge investments and are installing extensive production capacities in developing countries. The rapid pace of innovation in electronics technology is resulting in a consistent demand for newer and faster products and applications. Value of Technical Publications: Technical Publications are very essential for transferring product knowledge to the end users. Provisioning of proper material to use the technology and products enables the user to accept and efficiently use the product. Faulty assumptions about documentation lead to inaccurate and hard-tounderstand material. This also reduces the changes to be made for marketing the products in the global markets. On the other hand, good documentation is clear, easy to read and simple to understand. It helps the user operate and maintain the system with ease. Good documentation allows products to be used effectively. Role of Documentation Outsourcing: The complexity and growth involved in the electric and electronic industry requires that companies look at outsourcing their documentation needs to well-established Technical Publications Solutions providers. This helps the company cut costs and at the same time deliver their products with quality documents.
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TWB Services
TWB is Indias leader in technical communication outsourcing and education. TWB offers a complete suite of services that allows our customers to effectively publish their technical knowledge with their people and processes. TWBs customers range from Global 500 including Cisco, Accenture, McAfee, LG, Samsung, Citrix, SAP, Siemens, AOL, Intel; Indian technology majors including Infosys, Wipro; Global defense majors - Pratt & Whitney, Honeywell, DRDO, HAL; and exciting technology startups. TWB's expertise in technical communication ranges from IT Products and Outsourcing, ITES, Banking, Financial, Aerospace, Defense, Ship Building to Hi-tech Manufacturing, and Discrete and Process Manufacturing. TWBs services include:
Business Communication
Short Reports Proposals Case Studies Lab Reports Memos Progress/Interim Reports Writing for Electronic Media
Illustrations
Graphic Designing Info graphics 2D & 3D animation Line drawings and illustrations
Datasheets Administrators Guide API Document Configuration Guide Functional Specifications Document Installation Manual Interface Document Interactive Electronic Technical Manual (IETM) Maintenance Manual Online Help Operation Manual Product Demo Product Specifications Document Product Overview Document Quick Reference Guide Release Notes Requirement Analysis Document SDK Document Troubleshooting Manual User Manual Open Source Documentation Programmers Guides Functional Specifications Document Use Cases Online Help /Context Sensitive Help Troubleshooting Guides
Business Documentation
Business Proposals Legal Disclaimers Policy Manuals Style Guide Design Template Design
Content Management
Single Sourcing File Version Control Document Naming Conventions Consistent Document Formatting Data Transformation
Process Documentation
Workflows Standard Operating Procedures ISO Documentation CMM Documentation
Records Management
Document Management Solutions Record Management Storage and Retrieval
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Multimedia /Authoring
Adobe Flash Adobe Dreamweaver Microsoft FrontPage Adobe Captivate
Illustrations
Adobe Flash CS4 Professional Adobe Illustrator CS3 CorelDRAW Microsoft-Expression Graphic Designer Xara Xtreme (Windows & Linux) CuteDraw Publisher3D(for animation) Sketsa SVG Editor (for vector graphics) Techsmith Camtasia Arbortext IsoDraw (technical illustrations for 2D and 3D)
Online Help
JavaHelp Adobe RoboHelp 7.0 HelpScribble WebWorks Publisher PowerCHM Doc-To-Help WinCHM HelpSmith 2.1.1(Windows) Fast-Help MadCap Flare Help-Server NVU Help
Standards
SCORM 1.2 / 2004 AICC W3C Section 508 QTI XML
Graphics/Animation
Adobe Flash Adobe Photoshop Adobe Illustrator Adobe Fireworks Microsoft Silverlight
XML
XMetal Microsoft Word 2003, Microsoft Word 2007
Databases
Microsoft Access Microsoft SQL Server
CMS/ LMS
Sharepoint Moodle Joomla, WordPress Media Wiki CMS Builder Author-it (formerly AuthorIT) Alfresco
Flowcharting
Microsoft Visio iGrafx EDraw RFFlow Flowbreeze Smart Draw
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Industries Served
TWB services a wide range of technology and knowledge-driven industries, helping them meet their markets better. These include:
Banking, Insurance and Financial Services Consulting and Business Services Defense, Aerospace and Hi-Tech Manufacturing Education and Learning IT, ITES
ITES/ KPO/ BPO Pharmaceuticals and Biotechnology Process Manufacturing and Allied Industries Steel, Ship Building, Construction and Aviation Telecom and Digital Communications
TWB has been the preferred technical documentation outsourcing company for:
US Office: TWB
11701 Norwegian Wood Drive Austin, TX 78758
Telephone: +1.512.586.8357
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