Syllabus BSA/310 Version 6

SYLLABUS
College of Information Systems & Technology BSA/310 Version 6 Business Systems
Copyright 2011, 2010, 2009, 2008, 2006, 2005 by University of Phoenix. All rights reserved.

Course Description This course reviews common business systems and their interrelationships. Business systems covered include finance, accounting, sales, marketing, human resources, legal, and operations. Emphasis is placed upon the inputs and outputs of information systems, the potential for integration of the systems, and information systems security. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum.

University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Armstrong, G., & Kotler, P. (2011). Marketing: An introduction (10th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. Fry, F. L., Stoner, C. R., & Hattwick, R. E. (2004). Business: An integrative approach (3rd ed.). Boston, MA: McGraw Hill/Irwin. Laudon, K. C., & Laudon, J. P. (2010). Management information systems: Managing the digital firm (11th ed.). Upper Saddle River, NJ: Pearson/Prentice Hall. Nickels, W. G., McHugh, J. M., & McHugh, S. M. (2010). Understanding business (9th ed.). New York: McGrawHill/Irwin. Raiborn, C. A. (2010). Core concepts of accounting (2nd ed.). Hoboken, NJ: John Wiley & Sons, Inc. Turban, E., & Volonino, L. (2010). Information technology for management: Improving performance in the digital economy (7th ed.). Hoboken, NJ: John Wiley & Sons, Inc. Article References: Berrone, P., Surroca, J., & Trib, J. A. (2007, November). Corporate ethical identity as a determinant of firm performance: A test of the mediating role of stakeholder satisfaction. Journal of Business Ethics, 76(1), 35. Chenoweth, T., Minch, R., & Tabor, S. (2010, February). Wireless insecurity: Examining user security behavior on public networks. Communications of the ACM, 53(2), 134-138. Miller, A. F. (2007). Accounting cycle. In Burton S. Kaliski (Ed.), Encyclopedia of Business and Finance (pp. 1-

Syllabus BSA/310 Version 6

7). Detroit, MI: Macmillan Reference USA.. Mohamed, A. (2007, September 4). Accounting for the needs of SMEs. Computer Weekly, 34. Poynter, R. (2008). Facebook: The future of networking with customers. International Journal of Market Research, 50(1), 11-12. Raab, D. (2007, November). Internet systems compete for marketers' dollars. DM Review, 17(11), 31. Samuelson, R. J. (2009, October 29). Globalization to the rescue? Newsweek, 150(18), 41. Tsai, J. (2010, January). Here, there, and everywhere. CRM Magazine, 14(1), 38-43. Veltri, N. F., Saunders, C. S., & Kavan, C. B. (2008, Fall). Information systems backsourcing: Correcting problems and responding to opportunities. California Management Review, 51(1), 50-76. Welch, J., & Kordysh, D. (2007, September). Seven keys to ERP success. Strategic Finance, 89(3), 40. All electronic materials are available on the student website.

Week One: Business Structure

Details
Objectives 1.1 Identify the application of information systems in business. 1.2 Examine the impact of information systems on the business structure. Read Bonus Ch. B, Using Technology to Manage Information, of Understanding Business. Read Ch. 1, IT Supports Organizations Performance in Turbulent Business Environments, of Information Technology for Management: Improving Performance in the Digital Economy. Read Ch. 2, Information Technologies: Concepts, Types, and IT Support, of Information Technology for Management: Improving Performance in the Digital Economy. Read this weeks Electronic Reserve Readings. Participation Individual Discussion Questions Participate in class discussion. Respond to weekly discussion questions. Computer business systems have been around for 40 years. Desktop computers have been around for 20 years. Why do business systems, in general, still need more development? According to the Tsai article (2010), how are cell phone and geographic information system (GIS) impacting business systems? 1. Create a Learning Team Charter (Due Week One) 2. Begin to work on Service Request SR-rm-012 (Due Week Wed Thurs 2 1 1

Due

Points

Readings

Learning Team Assignments

Mon

Syllabus BSA/310 Version 6

Five) Begin Service Request SR-rm-012, Business Systems. The learning team will prepare a maximum 4 page Word document and a maximum 10-slide Microsoft PowerPoint presentation for the project. This final paper and presentation will not be posted until Week 5. Assume that the paper and the presentation are to be given to an executive management committee. At a minimum, the paper/ presentation should include the following: o Each type of business system and subsystem. o Description of each business system and subsystem. o Identification of inter-relationships of business systems and subsystem.

Week Two: Business Environment

Details
Objectives 2.1 Identify economic, government, and legal influences on business. 2.2 Describe the ethical and security considerations for an information system in business. 2.3 Describe the need for security measures in IT organizations and information systems. Read Ch. 8, The Impact of Economic Forces, of Business: An Integrative Approach. Read Ch. 11, The Impact of Legal and Regulatory Forces, of Business: An Integrative Approach. Read Ch. 5, Securing the Enterprise and Business Continuity, of Information Technology for Management: Improving Performance in the Digital Economy. Read Ch. 17, Information Technology Economics, of Information Technology for Management: Improving Performance in the Digital Economy. Read this weeks Electronic Reserve Readings. Participation Individual Discussion Questions Participate in class discussion. Respond to weekly discussion questions. How has globalization influenced business? An organizations technology usage opens up the issue of securing its information. In analyzing your workplace or that of an organization with which you are familiar, name three security concerns that affect assets of the organization, describe the threats to each, and propose the potential for ensuring a secure solution. Wed Thurs 2 1 1

Due

Points

Readings

Syllabus BSA/310 Version 6

Learning Team Discussion Question Learning Team Assignment

Respond to weekly discussion question. Based on Samuelsons (2007) article, what are three reasons why globalization is a positive influence for U.S. trade? Explain each reason. Review the Mission, Description, Finance, and Accounting page for Riordan Manufacturing. Identify and describe, based upon your review, existing and needed business systems and subsystems. Draft the first two to three pages of the paper. (Paper Due Week 5) Resource: Virtual Organization Prepare a maximum 3-page Word document describing an information system critical to the business processes of Huffman Trucking. Include in your description how this information system has an effect on the organizational structure. Huffman Trucking details can be found in the Virtual Organizations section by clicking on Classroom>Materials>Virtual Organizations.

Fri

Individual Critical Information Systems Paper

Mon

15

Week Three: Finance and Accounting

Details
Objectives 3.1 Examine accounting information systems. 3.2 Analyze accounting information systems and business processes. Read Ch. 1, An Introduction to the Role of Accounting in the Business World, of Core Concepts of Accounting. Read Ch. 2, Concepts and Elements Underlying Accounting, of Core Concepts of Accounting. Read Ch. 9, The Corporate Income Statement and Financial Statement Analysis, of Core Concepts of Accounting. Read Ch. 7, Mobile Commerce, of Information Technology for Management: Improving Performance in the Digital Economy. Read this weeks Electronic Reserve Readings. Participate in class discussion. Respond to weekly discussion questions. In the United States, publicly traded companies must report revenue growth, income growth, and earnings per share (EPS) every quarter. What is the effect of this reporting on business operations? Based on the Miller article (2007), Accounting Cycle, what are the advantages of using a computerized accounting system over a manual system? Respond to weekly discussion question. Wed 2 1

Due

Points

Readings

Participation Individual Discussion Questions

Thurs

Learning Team

Syllabus BSA/310 Version 6

Discussion Question Learning Team Assignment

What are the three financial statements used by businesses, and what is each designed to report?

Fri

Resources: Virtual Organization Review the Human Resources and Legal page for Riordan Manufacturing. Identify and describe, based upon your review, existing and needed business systems and subsystems. Draft the next two to three pages of the paper. (Paper Due in Week 5) Write a maximum 3-page Word document describing the potential electronic commerce aspects related to the development of the Kudler Fine Foods Frequent Shopper Program. Include the following: The legal, ethical, and security considerations for the development of this program A description of the financial analysis you recommend to justify the expenditures related to the development of the Frequent Shopper Program. The details for this program are described in the Service Request SR-kf-013 and on the Sales and Marketing page of the Kudler Fine Foods Intranet site which can be found in the Virtual Organizations section by clicking on Classroom>Materials>Virtual Organizations. Mon 20

Individual Service Request SR-kf-013 Paper

Week Four: Sales and Marketing

Details
Objectives Readings 4.1 Examine contemporary marketing practices. 4.2 Describe marketing in the electronic commerce environment. Read Ch. 1, Marketing: Creating and Capturing Customer Value, of Marketing: An Introduction. Read Ch. 2, Company and Marketing Strategy: Partnering to Build Customer Relationships, of Marketing: An Introduction. Read Ch. 4, Managing Marketing Information to Gain Customer Insights, of Marketing: An Introduction. Read Ch. 14, Direct and Online Marketing: Building Direct Customer Relationships, of Marketing: An Introduction. Read Ch. 6, E-Business and E-Commerce, of Information Technology for Management: Improving Performance in the Digital Economy.

Due

Points

Syllabus BSA/310 Version 6

Read this weeks Electronic Reserve Readings. Participation Individual Discussion Questions Participate in class discussion. Respond to weekly discussion questions. Electronic media is everywhere. What are trends in marketing that result from the convergence of entertainment, communications, and technology? Based on Poynters (2008) article, how is Facebook used to network better with customers? Provide an example. Respond to weekly discussion question. Based on Raabs (2007) article, what are the three major services provided for Internet marketing? Explain each of them. Prepare a maximum 3-page Word document describing the marketing plan for McBride Financial Services. (Due Week Four) In completing the assignment, consider the following: What market research would you undertake? What types of media would be used? What are McBrides target market(s)? The considerations for McBride to conduct a portion of their marketing on the Web. Be sure to explain your reasoning for each point above. Review the Sales and Marketing page for Riordan Manufacturing. Identify and describe, based upon your review, existing and needed business systems and subsystems. Draft the next two to three pages of the paper. Begin working on your Microsoft PowerPoint presentation. (Paper & Presentation Due Week 5) Wed Thurs 2 1 1

Learning Team Discussion Question Learning Team Instructions

Fri Mon

2 10

Week Five: Information Systems

Details
Objectives 5.1 Identify types of information systems and required security. 5.2 Apply the concepts of information systems to business processes. Read Ch. 1, Information Systems in Global Business Today, of Management Information Systems: Managing the Digital Firm. Read Ch. 2, Global E-Business: How Businesses Use Information Systems, of Management Information Systems: Managing the Digital Firm. Read Ch. 3, Information Systems, Organizations, and Strategy, of Management Information Systems: Managing the Digital Firm.

Due

Points

Readings

Syllabus BSA/310 Version 6

Read Ch. 4, Ethical and Social Issues in Information Systems, of Management Information Systems: Managing the Digital Firm. Read Ch. 8, Securing Information Systems, of Management Information Systems: Managing the Digital Firm. Read Ch. 13, Building Information Systems, of Management Information Systems: Managing the Digital Firm. Read Ch. 13, IT Strategy and Planning, of Information Technology for Management: Improving Performance in the Digital Economy. Read the University of Phoenix Material: Information Technology Governance in Todays Business Environment. Read this weeks Electronic Reserve Readings. Participation Individual Discussion Questions Participate in class discussion. Respond to weekly discussion questions. What is the return on investment (ROI) of developing business systems? Based on Welch and Kordyshs (2007) article, what are the seven best practices for ERP implementation? Describe two of the best practices in greater detail. Respond to weekly discussion question. Based on your analysis and understanding of the Riordan Manufacturing, Inc. business, which ERP System, Net Suites or SAP Business by Design, would you recommend and why? You will need to research both web sites and look at their functionality and capabilities as it relates to Riordan. Develop a spreadsheet comparing their functions and capabilities. Then state which ERP System you recommend and why. Continue work on Service Request SR-rm-012. (Due Week Five) Review the Operations in Riordan Manufacturing. Identify and describe, based upon your review, existing and needed business systems and subsystems. Include information on the need for IT security in Riordan Manufacturing. Include types of information systems and required security for Riordan Manufacturing. Complete and post the final maximum 4-page Word document and maximum 10-slide PowerPoint presentation for Service Request SRrm-012 under the Assignments area. Wed Thurs 2 1 1

Learning Team Discussion Question

Fri

Learning Team Service Request SR-rm-012 Paper and Presentation

Mon

20

Copyright
University of Phoenix is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Syllabus BSA/310 Version 6

All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix editorial standards and practices.