Minutes of the Meeting

Thursday, August 18, 2011 Toytown Head Office, 10:30 A.M Attendees:
Adi Custodio Ultimas Inc. Noel Sandaga Toytown Operations Manager Ms. Neth Toytown Market Edna Hilario Ultimas Inc. Mr. Fredie Toytown Eastwood Ms. Shiela Toytown Festival Dolores Andres Ultimas Inc. Ms. Vierra Toytown Eastwood Mr. Adonis - Toytown Roving Supervisor
AN AFFLIATE OF JIMAC INC. AN AFFLIATE OF JIMAC INC.

Discussions/Agenda: 1. Inaccurate Customer Points for all branches with pending customer complaints on redemption. For this concern Ms. Adi presented the current network setup of Toytown. Customer points are not synchronize due to the network /internet connections of Toytown which is intermittent. It was discussed that on - line customer points are dependent on network setup. As agreed, we will do batch sending of customer points to the head office. Jimac will prepare the detailed procedure that the store personnel shall follow. For Redemption of customer points, each store will have a redemption log book and will coordinate with the other branches to avoid redemption of customers point within the same day. Jimac personnel will gather all the sales, customer records to the entire branch and will perform customer points recalculation at Toytown Head Office. Jimac Support will be deploy to all Toytown branches. 1st day is for recalculation and synchronization of points. 2 nd day is for checking of customer points. If incase there is a need to do points adjustment, Jimac personnel will assist Sir Ferdie but Sir Ferdie will do the adjustments. It was also discussed and agreed at the receipt we will only reflect current points earned for the specific receipt. We will remove the following information: previous points, points redeemed, and total available points. At the receipt also, we will rename as a member to as a VIP member you save this amount For Eastwood downloading, VIP discount appears Senior Citizen discount Jimac area support is coordinating with the admin for the detailed concern At Eastwood branch discounts doesnt appear on POS reading For checking next week c/o Jimac Support ODBC Error messages appear " then the computer hangs For checking next week c/o Jimac Support POS program running too slow for all branches. This is encountered during late afternoon or peak hours For checking next week c/o Jimac Support Unable to reprint previous receipt Toytown Market - Store can reprint transactions. Sample receipt was generated last August 8 for this concern. Eastwood it was raise during the meeting that they also cannot reprint the receipt. For checking support next week visit. Jimac technicians usually cannot address the problems at site Jimac will do its best to coordinate with the area support being deploy on site

2.

3.

4.

5.

6.

7.

8.

Diplomat concerns: Item should be vat exempt automatically, there shouldnt be any customer points. For correction POS program At Toytown Market Discount cannot commit on regular customers other than member. Toytown Market can already perform regular discounts. It was checked last August 8. Sample receipt is generated for this concern.

9.

10. Check Time Triggered Price change original price should take effect after the time triggered date and time transaction. Jimac personnel will train Sir Ferdie with regards to this function. This should be set at the head office of Toytown 11. Server ODBC connection. Needs to restart. Traffic light is green With Virus as per last scan of Sir Ferdie, during scanning the Virus mess age is send by Jimac as per Sir Ferdie. Sir Ferdie will email the exact virus message that was encountered Toytown I.T. will remove virus Server ODBC connection. Needs to restart. Traffic light is green 12. Trend Micro anti virus block some executable files Trend Micro treats some program as virus. Support will also check this on the next visit 13. Team Viewer Do not activate team viewer as requested by Sir Noel 14. Bankee and Funtime Department For loyalty member they do not have a discount For VIP member cash transactions, 10 % discount, for card 5 % discount

ACTIONS: By Monday, August 22, Jimac will check all the stores to check system hanging. Either Tuesday or Wednesday, Jimac will synchronize the customer points. Sending of points will be by batch; new procedure shall be given to the store personnel for them to religiously follow the instructions. Toytown I.T. to remove virus at server before Monday, August 22,2011 Jimac will train store personnel at the head office to perform time triggered price change Diplomat functions can be use to all stores, item should be automatically VAT exempt and no customer points

Here is the checklist that we will ask the authorized store personnel to acknowledge: Concerns 1. POS receipt customer points 2. POS receipt 3. Loyalty member Details It will only show points earned for current transaction As a VIP member you will save For Bankee and Fun time item has no discount Note: discount is base on department discount For Bankee and Fun time item has 10 % discount for cash transaction and 5 % discount for card transaction Note: discount is base on department discount Can reprint previous transactions within the same day Automatic VAT exempt No customer points Can perform regular discounts such as by amount or by percent Discounts should reflect on the Xreading and Zreading POS should be at its normal speed during pos transaction Acknowledge by

4. VIP member

5. Reprint 6. Diplomat transaction 7. Regular Discount 8. Discounts at pos reading 9. POS is very slow

Meeting adjourned at 12:30 PM Prepared by: Ms. Adi Custodio