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Always disconnect electrical power to the washer before beginning- -service repair procedures.any - - <

General Operation Diagnostics

Troubleshooting: Washer Will Not Start - Confirm that the door shuts properly and closes the Door Switch button. - Check for 120 vac between the power cord neutral (whkte wire no. 13) and the Push to Start Switch (gray wire no. 26) only when the Door Switch button is pressed in. - Check the wiring at the Door Switch and Push to Start Switch. - Replace the Door Smtch. - Check for 120 vac between the power cord neutral (white wire no. 13) and the Machine Control (black wire no. 27) on the relay COM terminal only when the Door Switch button is pressed in and the Bush to Start button is pressed in. Check afso for 120 vac between the power cord neutral (white wire no. 13) and the Machine Control (red wire no. 28 on connector P I ) only when the Door Switch button is pressed in and the Push to Start button is pressed in. - Replace the Machine Control if 120 vac is present in both places. - Replace the Push to Start Switch if 120 vac is not present in either place.

Troubleshooting: Washer Immediately Shuts Off when the Push to Start Switch is Released
- Check for loose wiring on the 'Machine Control relay GOM and NU terminals.

Check for a stuck relay on the Machine Control.

Troubleshooting: Washer Fills but Will Not Tumble - Checlr to make sirre the Drsve Be?Ehas not come off of the Motor and Pulley, Reposition the Dr~ve ~f needed. Belt - Check the wlrlng dt the Machine Control. - Check the wiring between the Machine Control (Connector P4) and Motor Control (Connector JP4) and between the
Motor Control (6 phase wires and the 3-position connector) and Motor (6- and 3-position connectors).

- Perform the Drive System Diagnostic Test.

Troubleshoating: Washer Tumbles but Will Not Fill

Are the water valves open and the fill hoses unkinked? Check for proper water pressure (above 15 psi)? Check the wising at the Timer, Machine Control, Pressure Switch, and Water Valves. Check for proper rout~ng and connection of the Air Dome Hose. Confirm that there is no water visible in the Spinner. Unplug the washer power cord, set the Tmes Knob lnto a wash increment, and check for continuity from Timer contact 72-T (blue wire no. 32) to Pressure Switch terminal 1 {blue wire no. 32)-then to Pressure Switch terminal 12 (purple wire no. 34), then to Machine Control P I - l (purple wire no. 34). - Replace the Pressure Switch if there is no continuity across terminals 11 and 12. - Repa~r replace the wire harness if continuity is lost along any wire. or Close the console, set the Tmer Knob into a wash increment, select the HotlCold water temperature sefting, plug the washer power cord Into the wall socket, and start tl:e washer. Check for 120 vac across the hot water valve. Select the ColdlCold water temperature setting and check for *120 vac across the cold water valve. - Replace the Water Valve if 120 vac is present when each Water Valve is checked. - Replace the Machine Control if 12Qvac is not present when each Water Valve is checked.

Troubleshooting: Washer Spins when it Should Tumble - Check the wiring beheen the Machine C0ntrd (Connector P4) and the Motor Control (Connector JP4).

Ff the 3-wire tachometer circuit between the Machine Control and Matw Control is open, the washer will accelerate rapidly for 2 seconds before the Machine Control shuts down. Repair or replace the main wire harness if continuify is lost along any wire. Perform the Drive System Diagnostic Test.

General Operation Diagnostics continued

Troubleshooting: Washer Will Not Reach Top Spin Speed - If the clothing load I S out of balance, the washer may lirn~t top spin speed below the maximum speed. This is the nomlal behavior. - If the user had selected the Easy Carelperm Press, Delicates, or Hand Washables cycles, the washer will limit the top spin speed below the maximum speed. This is also normal behavior. - If the Motor is noisy or seems to have a lower than normal torque, perform the Drive System Phase Continuity Test then the Drive System Phase Loss Test. - If the washer vibrates excessively during high-speed spin, check the Vibration Absorber in the door. - Replace or reattach the Vibration Absorber springs if they are broken or out of their mounting. - Check the washer ~nstallation, includ~ng how well the washer is leveled. - Check for weak or improperly supported flooring under the washer.

Troubleshooting: Washer Overfills Set the Timer Knob into a wash increment and star! the washer. Unplug the washer and check if water stifl flows into the washer. If it does continue to fill, check the water pressure at the washer. - Replace the Water Valve if the water pressure is above 15 psi. - If the water pressure is below 15 psi, it will need to be raised for the washer to operate properly. - Check the Air Dome Hose for proper routing, connections, and restrictions. Replace or reroute if needed. The Air Dome Hose can b s hlown out to unplug some restrictions. - Check for proper wiring at the Pressure Switch (blue wire no.-32, gray wire no. 33, and purple wire no. 34). Machine Control, and Water Valve (orange wire no. 7 and blue wire no. 9). - Check the Pressure Switch to confirm that continuity is lost across terminals 1'1 (bEue wire no. 32) and 12 (purpIe wire no. 34) when the water level exceeds the wash level trip pomt and also lost across terminals 21 (gray wire no. 33) and 22 (purple wire no. 34) when the water level exceeds the rinse level trip point. - Replace the Pressure Switch if continuity is not lost in either conditian.

Troubleshooting: Wash Cycle Takes Longer than Expected - If the clothing load is out of balance, the washer may add time to redistribute the load and re-attempt high speed spins. This i normal behavior. s If an oversuds condition develops during the cycle, the washer wrFl add time to the cycle to clear out the suds. This is normal behavior. - If the water pressure at the washer is low, the washer will automatically add time to the cycle to account for longer than expected fill times. This is normal behavior.

Troubleshooting: Washer Will Not Spin - Set the Timer Knob Into a Spin increment and start the washer. Check to make sure the Door Locked Light comes on, after a 30-60 second delay. - If the Door Locked L q h l does not come on, check for 120 vac across the Poor Lock Wax Motor. - I f 120 vac is present when the washer is running in a Spin increment but the Door Lock Wax Motor does not extend fully, replace the Door Lock Switch Assembly. - If the Door Cock Wax Motor does extend, check for continuity across the Door Lock, Spin Enable Switch when the switch actuator button is pressed in. Ef there is no continuity across the Door Lock. Sp~n Enable Switch, replace the Door Lock Switch Assembly. If there is continuity across the Door Lock, Sprn Enable Switch, check the wiring between the switch and the Machine Control terminal P3-7. If there is continuity in this wire, replace the Machine Control. - If 720 vac is not Dresent when the washer is running in a Spin increment, check the wiring between the Machine s Control and DOO; Lock Wax Motor (brown wire no. 14). If there i continuity between the Door Lock Wax Motor and Machine Control terminal P7-4, replace the Machine Control.

FUNCTION

MACHINE C O W L CONNECTOR IWIRE

MACHINE CONTROL CONNECTORS WIRE

VOLTAGE APPROX. (when activated)

I

TIMER CONTACT

Permanent Pless
Fabrlc %ledon

P5 (WH 71)
P5 (WH 11)

P3/Z(PK31)
P 3 1 6 (OR 38)
P3IB(BR 39) P3 1 2 (PK 37) pa / 6 (OR 38) P3 1 8 (BF! 39)
I

24 M C
24 VDC
24 VDC
0 VDC 0 VDC 0 VDC

Not Imrdved
Not Involved Not Invoked

Deflmtes Fabric S e F e o n

Hand Washables
F b bi Selection a a rc

P5 (WH 11)
PS (WH 11) P5 (WH 11) P5 (WH 11)

- Fy md Fsbrlc Selection

'Not Invoked

End&-Cycle Slgnal ONlOFF

P5 (W 41)

P214(PU21)

24 VDCON 0 VDCOFF

Not tnvotvd

Exba Rlnse

Not lnvokd
Push to Start Swttch (when P d )
(when not trlpped)

Not lnvorved

, Enabled (when locked) Door Lock,Spin

Machlns Conlml and Motor Control Power

P5 (WH 11)

P317W36)

24 VDC

Not Involved

P5 (WF111)

LINE RELAY COM (BK 27)

P7,i (OR71

120 VAC
120 VAC o r 5MF7000 Ohms 120 VAC or 500-7000 Ohms 120 VAC
120 VAC
I

Not lnvohgd Not Invohed

Not I n v o M

Hot Water Valve

P5 (WH t7) P5 (VVH I f )

Cold Water Valve

m12(BU9)

D m todt Wax Motor

Bleach Wax Motor

Not Involved

2 T
28 4T
Not Inwhmd

Sobner Wax Motor

1

P5 (WH 1%)

Not Involved Not Involved

120 VAC

Deray Llght

P5 (WH $7)

120 vec
120 VAC

w m

P5 (WH 31)

WlS(RD3)

Drive System Diagnostics

Troubleshooting: Drive System Diagnostic Test - Set the Timer Knob into the Delay increments. - Press the Push to Start Switch to start the washer in Delay mode. Confirm that the Delay Light comes on. - Check for 120 vac between the L and N terminals (black wire no. 27 and white wire no. 13)on the Motor Control. - Check the wiring between the Machine Control and Motor Control.

- Unplug the washer power cord. - Remave the 6-position Connector JP4 from the Motor Control.

PIug the washer power cord into the wall socket.

- Press the Push to Start Switch and confirm that the Deray Light comes on. The washer should tumble continuously at
50 rpm in this test condition. If the washer turnbfes,the drive system is functioning properly. - If the washer does not tumble, check for continuity through the fuse on the Motor Control. - If the fuse is functioning, check the six power transistors on the Motor Control for visible damage. Replace the Motor Control if any damage is evident. - If there is no visible damage on the Motor Control, perform the Drive System Phase Loss Test. Unplug the washer power card and replace Motor Control Connector JP4 when finished.

Troubleshooting: Drive System Phase Loss Test The Motor can run under light loads when one of the three Motor phases is not functioning, but it will be noisier (growling sound) and will have less torque than normal. - Unplug the washer power cord before removing or reconnecting any wires on the Motor Control. - To access the Motor Control terminals, remove the two screws that hold the Motor Control Bracket to the Base, unsnap the two Twist Lock Wire Tjes that restrain the Wire Harness, siide the Motor ControE Assembly out and lay it in

front of the washer. Remove the Drip Shield Cover. Unplug the 6-position JP4 connector from the Motor Control. Place the Timer Knob into the Delay increments. When ready to test a phase, plug the washer power cord into the wall socket and press the Push to Start button. Check Phase C by disconnecting the yellow or orange wire at the Motor Control. If the Motor operates with a slight growling sound, phases A and B are operating correctly. Reconnect Phase C and test with phase B disconnected. If --Ihe 7Y;aiof does nat rdn prop6r;y. ?hasf: A u 3 -k i ~ 7 s : k x i ~ + - ! k ~ . F L q s f ~ ~ d r nc'r Check Phase B by disconnecting the white or red wire at the Motor Control. If the Motor operates with a slight growling sound, phases A and C are operating correctly. Reconnect Phase 0 and test with phase C disconnected. If the Motor does not run properly, Phase A or C is not functioning. Replace the Motor Control. Check Phase A by disconnecting the black or blue wire at the Motor Control. If the Motor operates with a slight growling sound, phases 8 and C are operating correctly. Reconnect Phase Aand test with phase 8 disconnected. If the Motor does not run properly, Phase 8 or C is not functioning. Replace the Motor Control. If the Motor passes this test, perfom the Drive System Phase Continuity Test.

Troubleshooting: Drive System Phase Continuity Test The Drive System Phase Loss Test must be performed prior to this test. - Unplug the washer power cord. - Replace the Motor if any of the following conditions are not met. - Remove the 6 phase wires from the Motor Control. Check for continuity in Phase A between the yellow and orange wires. Check for continuity in Phase B between the red and white wires. Check for continuity in Phase C between the black and blue wires. Each wire pair should show 2-3 ohms resistance. Check to be sure there is no continuity between any of the wires and the Motor frame. The terminals in the 6-position connector on the F.Totor should be the same height. Remove the connector and replace the Motor If any of the terminals are Pressed into the Motor. Replace the 6-position connector on the MoZor, reassemble the Drip Shield Cover onto the Motor Control, and Reassemble the Motor Control into the washer when finished. Make sure the two screws and Twist Lock Wire 7jes are fastened properly.

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TIMER MOTOR MAKEBREAK SEE NOTE BELOW

THE TIMER MOTOR. WHEN CONTROLLED BY THE MICROPROCESSOR. MUSTALWAYS COMPLETE THE ADVANCE WHEN HAND-SETOR TIMER-DRIVEN INTO THE ADVANCE PORTION OF THE 30 SECOND INTERVAL. ALLOTHER CONTACTS MUST ALSO MAKE AND BREAK DURING THE 5.8 SECOND ADVANCE. CONTROL WILL ADVANCE THE TIMER THROUGH THE OFF I EXTRARINSE INCREMENT IF UCTW\ RINSE IS NOT SELECTED. IF EXTRARINSE IS SELECTED. THE M~CROPROCESSOR THE TIMER WILLSTOP ATTHE OFF I EXTRA RINSE INCREMENT. INTERNAL BUSSING: 2C 4C - 6C - 8C - 10C - 12C 14C, 6B 8T. AND 88 10B CONTACT 6-TOP MUST BREAK BEFORE CONTACT 14-BOTTOM MAKES IN INCREMENTS 13ANC 38.

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