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School of BIT and Logistics

Detailed Learning Guide


OMGT 2057/LGM100 Introduction to Logistics and Supply Chain Management

Study Period 3, 2011 (29 August 27 November 2011)

TABLE OF CONTENTS 1. 2. 3. 4. 5. 6. 7. 8. Course Identification .......................................................................................................1 Pre-requisite Courses and Assumed Knowledge and Capabilities ....................................1 Course Description..........................................................................................................1 Objectives/Learning Outcomes/Capability Development: ................................................1 Teaching Method.............................................................................................................2 Assessment Summary......................................................................................................2 Criteria to Pass this Course..............................................................................................2 Essentials for Assignments ..............................................................................................3 8.1. Assignment Submission ...............................................................................................3 8.2. Penalty for Late Submission of Assessment Tasks........................................................3 8.3. Others .....................................................................................................................4 9. Suggested Overall Format of Assignment 1 and 2............................................................4 10. Suggested Sequence of Activities for Assignments .....................................................5 11. Assignment Details .....................................................................................................5 12. Ethical behaviour ........................................................................................................8 13. Assessment codes and weightings ...............................................................................9 14. Academic Administration Process...............................................................................9 15. Learning resources....................................................................................................10 16. Topics.......................................................................................................................12 Appendices (A-D) .......................................................................................................... 13-17

1. Course Identification Course Code: OMGT2057 Course Title: Introduction to Logistics and Supply Chain Management School: 620H Business IT and Logistics Career: Undergraduate Campus: City Campus Learning Mode: Online Course Coordinator: Dr. Shahadat Khan Additional Staff Contact Details: Mr. Sujak Bakir (Sujak.Bakir@rmit.edu.au) Mr. Jorge Arbelaez (Jorge.Arbelaez@rmit.edu.au) 2. Pre-requisite Courses and Assumed Knowledge and Capabilities "Introduction to Logistics and Supply Chain Management" is an introductory course in logistics and supply chain management. There are no pre-requisite courses or assumed knowledge or capabilities. 3. Course Description Logistics and the closely related concept of supply chain management (SCM) underpin business or corporate strategy as far as the latter sets company objectives in sales, market share, share price, returns on shareholder funds, investment and assets, etc. This is an introductory / first year course which assists you to understand the characteristic elements of integrated business logistics and the role and application of logistics principles to supply/demand/value chain management. In this course you will learn about the basic activities associated with logistics and supply chain management. These activities include transportation, warehousing, inventory management, customer service and purchasing among others. 4. Objectives/Learning Outcomes/Capability Development: This course will assist you to acquire an ability to identify the basic principles of business logistics and to think in a practical and conceptual sense about how these principles can be applied to manufacturing and service companies. This course focuses on the following capability dimensions: - Supply chain management practice capabilities - Logistics internal integration operations capabilities - Distribution practice capabilities - Critical analysis problem setting and solving capabilities - Interpersonal and communication capabilities At the conclusion of this course, you should be able to: Think conceptually about logistics management and its relationship with the supply chain concept; Understand the importance of logistics / SCM in assisting other functional areas of any business organisation, such as marketing, production; and engineering, human

resources and finance / accounting; especially for an organisation involved in manufacturing / distribution that is addressing strategic goals; Provide a sound basis for your subsequent studies in other logistics / SCM courses, such as purchasing and materials management, transport management distribution management, production and operations management, etc, depending on your chosen program of study.

5. Teaching Method A range of learning experiences are planned for you such as study of relevant chapters from text book, case study analyses, analysis and application of research papers the writing up of associated assignment papers on a variety of business, logistics and supply chain issues. We strongly recommend that you read the relevant chapters specified in this course guide and work through the end-of-chapter questions and study the cases. Working systematically through these tasks is the best preparation for the exam. 6. Assessment Summary Part A: Assignments (individual) Assignment 1 20% Assignment 2 30% Total Part A: 50% Part B: Closed book end-of-semester 2 hour exam* 50% Total 100% *May be a combination of a case study and essay type questions. No dictionaries and notes will be allowed. However, a non-programmable calculator will be permitted. 7. Criteria to Pass this Course To pass this course a student must i. Submit all assessment tasks and ii. Achieve at least 50% in the final examination and iii. Achieve an overall mark of at least 50%. If a student fails to fulfil any of the above requirements and achieves an overall mark of less than 50%, the final marks will be recorded as it is. However, if a student fails to fulfil any of the above requirements and achieves an overall mark of 50% or more then 44% marks will be recorded as final marks for the course.

8.

Essentials for Assignments

8.1. Assignment Submission - All assignments are to be submitted via e-mail to OUA Administrator at oua.logistics@rmit.edu.au by 5.00 pm (Melbourne Time) on the due date. - An assignment may be posted in exceptional cases; however, the student must seek written approval from the course co-ordinator before the assignment is posted. Such requests should be made in writing to oua.logistics@rmit.edu.au. If the assignment is being sent via post, it is to be sent via registered mail and the assignment must be postmarked no later than the due date. - Students are required to submit a signed assignment cover sheet with the submission of every assignment. The cover sheet may be scanned and included as an attachment to the submission of the assignment or it may be sent via fax to (03) 9925 5960 and marked attention to OUA administrator. - Students should submit assignment with a Turnitin report attached (Students will be given instructions as to how they should be using Turnitin and obtain a report). An acknowledgement e-mail will be sent within 24 hours of the assignment being received by RMIT. - Students are required to always keep a back-up copy of their work in case of loss or damage to electronic equipment. 8.2. Penalty for Late Submission of Assessment Tasks Assignments that are submitted later than the due time and date of submission will be penalised (i.e., marks will be reduced) @ 10% per working day or part thereof. Assignments submitted later than seven calendar days from the due date will not be marked and will ne awarded Zero. However, the above penalty will be waived only if an extension for late submission is obtained via proper channel, as mentioned below, prior to the due date of submission. i. Extension of up to seven calendar days An application for extension of an assessment task of up to seven calendar days after the original submission due date must be lodged with the Course Coordinator (via OUA Administrator at oua.logistics@rmit.edu.au) at least a day PRIOR to the due date by completing the Application for Extension of Time Submission of Assessable Work form available at http://mams.rmit.edu.au/seca86tti4g4z.pdf), and where appropriate supporting documents such as a medical certificate in case of illness should be provided. The outcome of the applications will be communicated in writing. Extensions of work are only granted in cases of exceptional and genuine hardship (not including poor planning or pressure of work). ii. Extension for more than seven calendar days For a form, terms and conditions for extension more than seven calendar days please refer to http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf . Application for extension for more than seven calendar days is to be lodged, no later than two

working days after the due date, and as per other instruction indicated in the above form.

8.3. Others - Please ensure that your assignments are word-processed or at least typed, and well presented. This enhances your work and makes it better for markers to assess. - Maximum lengths will be strictly enforced. You must provide a computerised wordcount on the Assignment Coversheet or face a penalty. Any part of the assignment beyond the maximum length will not be marked and your answer may be marked as incomplete at that point. - Use spell check and grammar check but do not solely rely on it. - You must clearly acknowledge your sources, or else face the consequences of plagiarism. Please note that Harvard Style of referencing must be used in referencing any outside materials used in the assignments. If you are not sure, ask the Lecturer. - Students are strongly advised to back up their assignment on a CD and in 2 copies on the hard drive, as they are typing it and to print out drafts as they go along. This means that if it is accidentally deleted in the final typing or the computer breaks down, a backup or earlier draft is available for submitting on time. Expect that something could go very wrong when you are writing your assignment so start early in order that any emergencies can be met within the time limit. 9. Suggested Overall Format of Assignment 1 and 2 You may follow the following format to present your assignments papers: (Modified from http://mams.rmit.edu.au/s9sx559hurvc.rtf) i. Title page: (course name; course or unit number; students name and student number; lecturers name; tutors name and date of submission) ii. Table of contents: (section no., name of sections and page number)

iii. Abstract: An abstract summarises the argument of the submission and keep it between half to one page. Abstract helps the reader preview the content of the paper and assists them in following the thread of your argument. It also tests whether or not you grasp the essentials of your arguments adequately. The abstract should be clearly labelled and presented before the body of your paper. iv. Body of paper: Refer to individual assignment requirements

v. Referencing: In text references and list of references, including books, websites, journals and articles along with any other sources cited in the text of the paper, as well as other sources used to obtain a background understanding. YOU MUST FOLLOW HARVARD STYLE OF REFERENCING vi. Appendices/Enclosures: Additional information relevant to the assignment

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Suggested Sequence of Activities for Assignments Ideally, the process of collecting data and writing assignments should consider the following: a. As soon as possible, select 2 micro or small organisations (less than 20 employees) that are currently operating at your current location. Small branches of large chain or organisations with more than one outlet are not considered micro or small organisations. If you have doubt discuss with your tutors as early as possible. b. In Week 2, each student should submit Appendix A, which contains the industry, the location and the products and/or services provided by companies to be analysed in the assignments. c. Set a time line for each tasks such as i. collecting data ii. report findings and iii. writing comparative report

d. Make sure that someone (preferably at the managerial level) will assist you in providingrequired data. You may collect additional data from company report, websites and other sources. You have to plan ahead on the questions that you will ask and prepare to take notes or audio recording. Your respondent(s) need to know these well ahead of time and agree to your recording of data}. e. As soon as possible, learn how to obtain research articles from RMIT eLibrary.

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Assignment Details A. Assignment 1 (The assignment is aimed at consolidating your understanding of logistics and supply chain management issues in micro or small sized businesses operating in Victoria, Australia) I. Title: A suitable title for your assignment which reflects the content of your paper. Usually the title should be limited to one or one and half line. II. Due Date and time: COB, Monday 3 October 2011 (see submission requirements @ clause 8). III. Marks: 20% of course mark IV. Length: As a guide, an assignment of less than 1,500 words is unlikely to meet the requirements. However it should be no more than 2,500 words (strictly) inclusive of text, table, and figures. References are not considered in the word count.

V. Requirements: Using the following headings/subheadings write a comparative research paper on logistics operations practices of two organisations operating in at your current location. a. Introduction b. Comparative Profiles of the Organisations (Brief description of businesses: i.e. Nature of business, year of establishment, number of employees, product, market etc). c. Comparative logistics processes: i Order-Management System: Select three most important aspects in your organisations and describe them {Ref Chapter 8 (specifically page 281-283) of your text}: Processing Inquiry and Quote Receiving, Entering and Validating Order Inventory Management and Determining Delivery Date Consolidating Orders Planning and Building Loads Routing for Shipments Selecting Carriers and Rate Shipments Receiving Product at Warehouse Picking Product Loading to Vehicle, Generating Shipping Documents, Verifying Credit and Shipping - Receiving and Verifying Product at Customer Site - Installing Product - Invoicing ii Information Technology in use in Logistics process {ref Chapter 6 (specifically p.189-194, 212) of your text} iii Any logistics or Supply Chain Management (SCM) issues that you may think crucial for these organisations d. Conclusion e. Reference List f. Appendices/ Enclosures i Other Appendices (if applicable) Do not copy any table from the text. -

B. Assignment 2 I. Title: (A suitable title for your assignment should be chosen that reflects the content of your paper. Usually the title should be limited to one or one and half line). II. Due Date: COB Tuesday 1 November 2011 (see submission requirements @ clause 8). III. Marks: 30% of your total mark IV. Length: As a guide an assignment of less than 2,000 words is unlikely to meet the requirements. However it should be no more than 3,500 words (strictly) inclusive of text, table, and figures. V. a. Requirements:

Download, print (pdf copies) and carefully read the following research articles; i. Svensson, G. (2002). "A typology of vulnerability scenarios towards suppliers and customers in supply chains based upon perceived time and relationship dependencies." International Journal of Physical Distribution & Logistics Management 32(3): pp. 168-187. ii. Sheffi, Y. and Rice Jr., J. B. (2005). "A Supply Chain View of the Resilient Enterprise." MIT Sloan Management Review 47(1): pp. 4148.

b.

Based on your research on the i. Logistics processes of the organisation (of your Assignment 1) ii. Cases and tutorial exercises iii. Research articles as listed in clause (a) above Write a research paper using the following headings/subheadings: i. Introduction ii. Vulnerability of organisational logistics process and SCM resilience Analysis: Organisational Dependence Dimensions: {Requirements: in line with Svensson (2002, pp 173-174) identify and compare the five dependence dimensions with respect to the major supplier of each of the organisations that you have studied in Ass 1. Vulnerability status of organisational logistics process [Requirements: construct vulnerability maps for the companies of your Assignment 1 (with at least one variable in each quadrant {ref Sheffi and B. Rice Jr (2005), p. 44} and discuss the similarities and differences between them. You can construct maps for individual company. However, a combined map would be more appreciated. Remember that you

have to present comparative discussions of your map(s) from organisations vulnerability status point of view]. Level of organisational resilience: {Requirements: Briefly discuss the level of SCM resilience (of the organisations logistics process in terms of company market position and responsiveness-follow figure in page 45) you have observed during your research in the organisations (ref:Sheffi and B. Rice Jr 2005, p. 44-46)} iii. Implications of Research Articles on Case studies: Requirements: Present a comparative discussion on the implications of the major issues outlined in the research articles (Svensson, 2002 & Sheffi and B. Rice Jr 2005) on any two cases that you have studied in your tutorials. iv. Conclusion v. Reference List vi. Appendices/ Enclosures i. Other Appendices (if applicable) (Do not enclose the copies of articles with your assignment) 12. Ethical behaviour In the course of their studies, and especially in assignments, students may consult with industry, undertake research projects or case studies, and otherwise discuss business issues with managers and employees of companies. Students must appreciate the goodwill of the companies in assisting students, and demonstrate basic respect and ethical behaviour. Students must never use or divulge the confidential information of any company, including their employer, in any assignment or report without the written permission of this company. Students must also properly represent themselves. While indicating they are students of a RMIT program and the purpose of this project, they must if they are employed or have a potential conflict of interest indicate who their employer is or the nature of the potential conflict; eg the latter could especially occur if the student was an actual or potential competitor of the respondents business. Students must never indulge in any form of misrepresentation nor use unethical practices to collect information. If in any doubt they must consult their Lecturer.

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Assessment codes and weightings

Table 13.1: Grades, Percentage of marks, Codes Requirements to achieve these Grade High Distinction Marks (%) 80-100 Requirements Exceptionally clear understanding of subject matter and appreciation of issues; well organised, formulated and sustained arguments; well thought out and structured diagrams; relevant literature referenced. Evidence of creative insight, and originality in terms of comprehension, application and analysis with at least some synthesis and evaluation. Strong grasp of subject matter and appreciation of key issues, perhaps lacking a little on the finer points; clearly developed arguments; relevant and well structured diagrams; appreciation of relevant literature. Evidence of creative and solid work in terms of comprehension, application, analysis and perhaps some synthesis. Competent understanding of subject matter and appreciation of some of the main issues though possibly with some gaps; clearly developed arguments; relevant diagrams and literature use, perhaps with some gaps; well prepared and presented. Solid evidence of comprehension and application with perhaps some analysis. Some appreciation of subject matter and issues; work generally lacking depth and breadth and with gaps. Often work of this grade comprises a simple factual description (ie. basic comprehension) but little application or analysis. Work of this grade may be poorly prepared and presented. Investment of greater care and thought in organising and structuring work would be required to improve. Unsatisfactory. Evidence of lack of understanding of subject (minimal or inadequate comprehension and little or no application) and inability to identify issues. Often inadequate in depth and breadth. Sometimes incomplete or irrelevant.

Distinction

70-79

Credit

60-69

Pass

50-59

Fail

Up to 49

14.

Academic Administration Process

Assessment review/Appeal Students are advised they have the right to appeal the result of any assessment. If you are dissatisfied with any assessment, you must first take up the matter with your tutor. If the matter is not satisfactorily resolved then you can then discuss the situation with the Lecturer. If the matter is not satisfactorily resolved then you can then discuss the situation with the Program Director. If you do not follow this procedure, then your appeal is not in accordance with RMIT regulations. Students are also advised that if a mark is appealed against, then it is the second mark, which is recorded, even if lower than the original.

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Course evaluation and feedback Course evaluation forms will be available for student completion at the end of course. These evaluation forms are very important and students are asked to consider their comments carefully. Academic Misconduct Make sure that your presentation of both oral and written works for assessments are strictly free from any plagiarised materials. University Plagiarism Statement Plagiarism: the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Examples of plagiarism include: i. Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation; ii. Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation; iii. Piecing together text from one or more sources and adding only linking sentences; iv. Copying or submitting whole or parts of computer files without acknowledging their source; v. Copying designs or works of art and submitting them as your original work; vi. Copying a whole or any part of another student's work; and vii. Submitting work as your own that someone else has done for you. viii. Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work. 15. Learning resources What will I need to access and read for this course? These materials, both text and reference are there for you to reference and use and practice both for the examination and assignments. These resources may be quite useful in your future careers. i. Prescribed text: (Students should have regular access to prescribed text) The prescribed text for this course. Coyle, Langley, Gibson, Novack & Bardi (2008), Supply Chain Management: A Logistics Perspective (with Student CD-ROM) Eight Edition, South-Western, Cengage Learning.

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ii. Other Resources: Ballou, R.H., (2004), Business Logistics / Supply Chain Management, Pearson Prentice Hall, 5ed. Bloomberg, LeMay and Hanna (2002), Logistics, Prentice Hall. Barry, J. (2004) " Supply chain risk in an uncertain global supply chain environment", International Journal of Physical Distribution & Logistics Managment", vol. 34, 9, pp. 695-697. Coyle, Bardi &Langley (2003), Supply Chain Management: A Logistics Perspective (with Student CD-ROM) 7th Edition, South-Western Thomson Learning Esper, T. L., Fugate, B. S. and Davis-Sramek, B. (2007) " Logistics learning capability: sustaining the competitive advantage gained through logistics leverage", Journal of Business Logistics, vol. 28, 2, pp. 57-82 Lambert, D. (2005), Supply Chain Management: Processes, Partnerships, Performance, Supply Chain Management Institute, 2nd ed. Lambert D., Stock, J. (2001), Strategic Logistics Management, McGraw-Hill / Irwin, 4ed. Stanley E. Fawcett, Lisa M. Ellram, and Jeffrey A. Ogden, (2007), Supply Chain Management: From Vision to Implementation, Prentice Hall, 1st ed. Wisner, J., G. Keong Leong, and Keah-Choon Tan, (2007), Principles of Supply Chain Management: A Balanced Approach, South-Western, Academic Internet Publishers, Inc. Additional references You are encouraged to regularly read academic journals on purchasing, logistics, logistics and supply chain management. The following journals also publish excellent materials: Business Review Weekly Far Eastern Economic Review Economist Fortune International Business Week Daily newspapers Not all of these may be available from your university or local library, and may need to be obtained via inter-campus or inter-library loans. You need to familiarise yourself with reference indexes such as ABI Inform, seeking the assistance of the library staff in doing so. In fact, your assignments would require you to do some such library research. Furthermore, the End-Notes and Further Readings sections at the end of each chapter in your textbook provide you with suggestions of articles you could look up. You ought to learn how to use on-line bibliographic databases and full-text electronic journals, if you have not already done so.

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16.

Topics
Table 16.1: Topics to Covering the Course Topics (in Suggested sequence) Recommended Reading

Overview of Logistics and Supply chain Management Introduction to course: Essentials for success. The Logistics -SCM concept 2 Role of Logistics in Supply Chain 3 Demand Management and Customer Service 4 Sourcing Material and Services 5-8 Processes in Logistics and Supply Chain Management 5 Managing Inventory in Supply Chain 6 Some Techniques of Inventory Management 7 Distribution: Managing fulfillment operations 8 Transportation Management 9-11 Strategic Issues for Logistics and Supply chain Management 9 Supply Chain Relationship, Global Dimensions of supply chain 10 Logistics and Information Technology Performance Measurement and Financial Analysis 11 Summary, Review and Discussions on Exam *Chapter of your textbook

1-4 1

Chapter* Course Guide-1 2 7, 8 13 Chapter 9 9 11 10 Chapter 3,4 5, 6 All of the above

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Appendices (A-D) Appendix A


OMGT 2057 Introduction to Logistics and Supply Chain Management

Assignment proposal
To be submitted during week 2 Proposed Details on Organisations to Study: SL 1 Industry/Sector Products/Services* (List main only) Location

*Do not mention Company name

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Appendix B Rubric for Assignment 1 OMGT 2057

Introduction to Logistics and Supply Chain Management Assignment Feedback Sheet Assignment 1 (20%) Feedback Sheet
------------------------------------------------------------------------------------------------Name: Description
Requires Substantial Improvement Fair Reasonable Good Excellent

a.Introduction b.Comparative

Profiles of the Organisations: Brief description of the

businesses (Type of organization, product, market etc)

c.Comparative logistics processes:


Order-Management System {description on three most important aspects) - Aspect 1 - Aspect 2 - Aspect 3

d.Information Technology in use in


Logistics process e.Any logistics or Supply Chain Management (SCM) issues that you may think crucial for these organisations f.Conclusion g.Overall Presentation - Title page - Table of contents - Abstract - Bibliography - Appendices Word Count (2500 for group of three) Further comments if any:

Grade

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Appendix C Rubric Assignment 2

Introduction to Logistics and Supply Chain Management Assignment Feedback Sheet Assignment 2 (30%)* Feedback Sheet
------------------------------------------------------------------------------------------------Name: Description
Requires Substantial Improvement Fair Reasonable Good Excellent

a.Introduction b.Vulnerability of organisational logistics


process and SCM resilience Analysis - Organisational dependence Dimensions:

- Vulnerability status of organisational


logistics process

- Level of organisational resilience: - Implications of research articles on case


studies c.Conclusion d.Overall Presentation - Title page - Table of contents - Abstract - Bibliography - Appendices Word Count (3500 max for group of three) Further comments if any:

*Rubric on presentation will be provided later Grade

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Appendix D Generic Instruction Sheet Assignment Coversheet Citation and referencing As RMIT student you should provide the official Assignment coversheet that is different from Title Page. Have to be consistent throughout the paper Reference list should be in alphabetical order of Authors surname Should not be bulleted or numbered If something is reproduced (such as table/figure, acknowledge by saying reproduced from Authors Surname (year, p.) If you are quoting any part of text provide page number. Comparative Wherever a comparative discussion is required you are to compare and Discussion contrast according to similarities and/or differences (or both) between required attributes. Fonts Better to use 12 font for text Too small fonts must be avoided even for tables or figures Must be same be throughout the paper Very careful in using bold, italic or any fancy writing style Heading Should be consistent throughout the paper /Subheading Try to avoid one paragraph heading/subheading Avoid too few or too many. Must be logical Should be numbered Avoid single sentence para I/we It is better not use I/we in your writing unless absolutely necessary Introduction The last paragraph should have Aim of the paper How the remainder of the paper is organised Logical Read your final draft several times. Ensure that writing What you have promised (outlined your aim and the organisation of the paper) in the Introduction has been chronologically addressed in the paper Your conclusion reflects what you have achieved in the paper. (Do not cut and paste portion of intro or abstract into conclusion) Spacing Space between lines and paragraph should be consistent throughout the paper. At least 11/2 space between lines helps the reader. Should have adequate margin Suggested Better to follow unless you have sufficient grounds to write otherwise. A format detailed explanation is necessary if you approach the assignment differently. Supporting In many cases arguments or statement are provided without support from argument literature or primary data. Table of It is very important that you start your paper with a planned T/C. It will change contents in course of your writing but it will provide you a guide to proceed in writing (T/C) according to the assignment requirements. Tables/Figure Must have a number s Must have a caption (Name) that represents data presented in the table/figure Must be discussed (reader may interpret your data in different ways) Title Page Should be designed with required information. Avoid childish graphics such as abnormally large fonts bolds italics or irrelevant pictures etc. In many cases the missing information are: Your official name (Write the name you have in your enrolment form, DO NOT WRITE YOUR ADOPTED NAME OR Short Name). Student number Course Code and Name Assignment Topic Assignment Number Computerised Word Count WRITE THEM CLEARLY IF NOT TYPE WRITTEN

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Appendix D (Continued) Avoid notes in header/ footer notes (to appear through out the paper) If submitted hard copies, use single side printing. Do not submit assignment into plastic pockets or binding (look at the assignment submission guideline). If you are required to submit enclosure, include the given format (i.e. Appendix B and sign it for every meeting record), do not print your own version without signatures. Bibliographic references to include the references that are cited in the main body of their assignments. Use proper pagination Please use the feedback applicable to your assignment Others

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