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Contents Welcome! 1) Conventional televisio" : . 2) Spbcial lntervision channels 3) Pay Television 4)
Contents
Welcome!
1) Conventional televisio"
:
.
2) Spbcial lntervision channels
3) Pay Television
4) Where can you find cable programmes listed? .
5) Some explanations about billing procedures
6) Some practical technical tips
7) Troubleshooting checklist
To reach
WELCOME !
WELCOME !
Welcome to the captivating world of cable television, as one of the 600,000 subscribers our
Welcome to the captivating world of cable television, as one of the
600,000 subscribers our Group is already serving.
We have prepared this passport so you can quickly and easily locate the
many services for which you have subscribed. Keep it handy. You'll find it
invaluable.
As you travel around the dial with it, you'll discover all the pleasures and
rich variety of the wide world of services available to you and your family
with cable.
On behalf of our Croup, I want to welcome you personally and wish you
many long hours of relaxation, enjoying entertainment, news and information
of all kinds.
a-=a----=-
Andrd Chagnon
President
3
CONVENTIONAL ]-ELEVISION
CONVENTIONAL
]-ELEVISION
Canadian channels - French language [E-r','*'i r'Tl [H ] [-r] [@] L-tqq'l, \-Cj:j-i trd4-J
Canadian channels -
French language
[E-r','*'i r'Tl [H ] [-r] [@]
L-tqq'l,
\-Cj:j-i trd4-J \=ii"':!E-, [-::lE=j \.-HtEryj
cable 4 Mtl
cable 7 Mrl
cable 8 Mrl
cable 15 Mtl
cable lS Mtl
cable 21 Mtl
cable 6 Que. cable 2 Que. cable 8 eue.
cable 16 Que. cable 1B Que.
cable 19 Que
Canadian channel -
English & French
.ll
if
cable 28 Mtl
(Mtl only)
iri
Canadian channels -
English language
t-lu-i[4gtltg
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cJoHs
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12
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\
(ohnar
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cable 11 Mtl
cable 13 Mtl
cable i9 Mrl
cable 12 Que. cable 3 Que.
(Mtl only)
--.--
/
American
channels
eNrBseG
\.-dft*j
LC!_j t_d1_-/\. -,f,t*j \
dtu-i
cable 3 Mtl cable 16 Mtl cable iZ Mtl cable 20 Mtl cable 22 Mtl
cable 3 Mtl cable 16 Mtl cable iZ Mtl cable 20 Mtl cable 22 Mtl
cable Z Que. cable 12 Que cable 20 eue.
(Mtl only)
cable 13 eue
Two questions often asked regardi ng conventional TV channels wt{Y ARE rlJE sAMt - (For
Two questions often asked
regardi ng conventional
TV channels
wt{Y ARE rlJE sAMt
-
(For Montrear subscribers, there wiil arso
PROGRAMMIS BROADCAST oN
be
programming
duprication
ar cerrain
DIFFERENT Cl-lANNtLSl
hours at Positions 2O and 22. These
two
channels are occupied by WMTW-B and
Local television stations affiliated with
the national networks broadcast the
WVNV_22 of the ABC Network in the U.S.)
same programmes, at the same
times,
as the main network station. For
example, drama and ne*s shows
produced for the TVA network can be
The additional choice qf late,night or
afternoon films offbred by these two
regional
stations
iustifies their place,in
.10
viewed simultaneously on Channel
our cable programming.
Montreal (CFTM, Cable Z), Channel 4
in Quebec City (CFCM, Cable 2)
and
\
/HAT IS SUBSTITUTION
ALL ABOUT?
on Channel 7'(CHLT, Cable 18)
in
Sherbrooke. The percentage
of
A CRTC (Canadian Radio-Television and
simultaneous broadcasts
viries
according to the local stations and
national networks involved. Example:
Channel B, Cornwall (CJOH, Cable
19
in Montreal) devotes only
20 to 25% of
simurcasts
its
programming
to
CTV
network
Telecommunications Commission)
regulation requires that Canadian
network commercials must be substi-
tuted for the U.S. network commercials
when the same event (baseball, for
example) is being carried on both
i$tTl]rlf::Hf:?: y,iv vou wi'
American channel at certain times.
Regional affiliates of the national
networks are:
- Radio-Canada network (French)
CKSH-9, Sherbrooke
cable 15, Montreal
-
- cable '16 Quebec City
o
CKTM-I3, Trois-Rivieres
- cable 2.1, Montrealrvlut I(t
Edt
- cable 19, Quebec City
I
a
- TVA Network
:
CHLI-7, Sherbrooke
- cable 18, Montreal and
"
Quebec City
a
- CTV Network
CJOH-8, Cornwall
- cable 19, Montreal only

.D

EXCLUSTVE TNTER-V|S|ON Z CHANNELS
EXCLUSTVE
TNTER-V|S|ON
Z CHANNELS

w

lntervision transmits television signals by microwave to its member cable companies in the different regions,
lntervision transmits television signals by microwave to its member cable
companies in the different regions, for retransmission by cable to their
subscribers' homes.
CENERAT INFORMATION . cable 2, Montreal . cable 4, Quebec This position is used to
CENERAT INFORMATION
.
cable 2, Montreal
.
cable 4, Quebec
This position is used to billboard
programme schedules for the special
lnterVision channels and Pay-TV chan-
nels, as well as for general interest
messages.
An hourly segment on these general
interest channels is devoted to popular
features such as:
Horoscope (in Telidon graphics) and
-
the "Thought for the Day".
Loto-Quebec results (at odd-
-
numbered hours:
ex., 9 a.m
.11 a.m., 1 p.m., etc.)
A Loto-Quebec survey reveals that
10% of all winners learn the draw
results by watching lnter-Vision.
TVFQ-ee,
TELEVISION FROM FRANCT
.
cable 5, Montreal
.
cable 1Q Quebec
The TVFQ-99 channel brings viewers
the pick of the best programmes pro-
duced by the three major networks in
France: TFl, Antenne 2 and FR3.
Different in style and content, this en-
tertaining and educational pro-
gramming from France is scheduled to
suit individual viewing times and
habits. Original programming broadcast
daily between 5 p.m. and midnight is
repeated on the same day the follow-
ing week, this time from 9:30 a.m. to
4:45 p.m., so all subscribers will have
a chance to watch. Example: pro-
grammes shown on Monday
evening
will be repeated the following Monday
afternoon. There are no commercial messages of any kind on this channel, so subscribers can
afternoon. There are no commercial
messages of any kind on this channel,
so subscribers can enjoy uninterrupted
viewing pleasure.
WEATHER
. cable 6, Montreal
. cable 5, Quebec
Environment Canada weather reports
and forecasts are presented in easy to
follow Telidon charts and graphics.
There is a bulletin about every five
minutes, with four complete updates
each day. Weather forecasts are given
for Montreal and Quebec City, as well
as for the seven main regions:
Saguenay, Outaouais, Eastern Townships,
Abitibi, Mauricie, Laurentians, Lower
St. Lawrence. Forecasts are also given for
the other provinces.
Environment Canada forecasts are
available at all hours of the day and
night, an indispensable help in
organizing daily activities.
OO
l'\l [:${ (}, ( {}\trvl{rNlI} It l[:V'15!{itr . cable 9 - Montreal, Quebec ln accordance
l'\l [:${
(},
( {}\trvl{rNlI} It l[:V'15!{itr
. cable 9 - Montreal, Quebec
ln accordance with CRTC regulations,
each cable company offers the local
community use of a TV channel and
provides the necessary technical
support.
lndividuals or groups interested in
producing their own special telecasts
can submit proposals to their com-
munity TV coordinators. These experts
will provide advice and make the
necessary production facilities avail-
able. (See telephone number on the
last page of this Passport.)
ll lLrsfit,\TE:ti t\r i\[)S
.
cable 12, Montreal
.
cable 22 Quebec
How to get a great response when you
have something to sell! Just send a
35 mm slide (horizontal) and short
copy (typed or printed in capital
letters) to the address below. And don't
forget to give your telephone number
and the price of the article for sale. lf
you would like a photographer to
come to your home (for a modest fee),
telephone: 856-4423 (in Montreal) or
1-800-361-0182 (Quebec
City). Your ad
will be shown several times a week, at
different hours of the day and night.
Our research has proved that these TV
ads get results. They have a sales suc-
cess rate of more than 45%, which is a
much higher response than other
similar services achieve. (This service is
for individuals only, not businesses.) To
place an ad, for more information, or
for a photographer's services, write or 'phone: Le Service des Annonces lllustrees PO. Box 329
for a photographer's services, write or
'phone:
Le Service des Annonces lllustrees
PO. Box 329
Station A
Longueuil, P.Q.
Tel.: Montreal
866-4423
Quebec City
l4H 322
1-800-361-0182
I f:l L-l\ l'LIRMAI ION FDI&1F [)lA . cable 14 Montreal/Quebec (ln Montreal, presented alternately
I f:l L-l\ l'LIRMAI ION FDI&1F [)lA
. cable 14 Montreal/Quebec
(ln Montreal, presented alternately
with S.O.S. Service, Job Offers and
House of Commons debates from
Ottawa).
Channel 14 uses easy-to-follow Telidon
graphics for daily broadcasts of some
50 pages of news and information
prepared by Edimedia.
Communication-Qu6bec
also uses this
channel for its daily news bulletin on
government activities.
\"o.s. sflt\,tcF/f oB oFFFRS o cable 14, Montreal . cable 27, Quebec S.O.S. Service
\"o.s. sflt\,tcF/f oB oFFFRS
o cable 14, Montreal
. cable 27, Quebec
S.O.S. Service
This free service is specially designed for people who want to buy or exchange goods
This free service is specially designed
for people who want to buy or
exchange goods or services, find a lost
pet, complete a collection, join a car
pool, or offer their services for moving,
painting, gardening, etc. (Not available
to businesses.)
Montreal:
Quebec City:
S.O.S. Service
S.O.S. Service
P.O. Box 329
lnterVision Quebec
Station A
700
St. Cyrille Blvd. E
Longueuil, P.Q. Floor C, Quebec, P.Q
322
)4H
ClR sA9
Copy for each advertisement must not
exceed 150 characters. Each letter and
each space counts for one character.
Use the grill below as a guide.
o
5
R,
,
r
X
5
fob Offers
The Canada Employment Centre and
Quebec Manpower Centre
post
notices
of jobs available in your region. These
are shown at different hours each day
so that they will be seen by the
maximum number of people.
IIl]NlI cti()r.]PS . cable 23, Montreal lnterVision makes a special channel available to Quebec's ethnic
IIl]NlI
cti()r.]PS
. cable 23, Montreal
lnterVision makes a special channel
available to Quebec's ethnic groups.
Programming is prepared by some 30
different cultural communities, with a
blend of local productions and docu-
ments from national TV networks, and
broadcast in the language of each
participating ethnic community.
TVEQ: QUEBEC EDIJCAI IONAL
TEIEVISION
. cable 24, Montreal
. cable 25, Quebec
TVEQ offers credit courses,
informational and training programmes,
plus educational documentaries, in
cooperation with Tele-Universit6,
University of Montreal, University of
Quebec, Laval University, E.N.A.P.
(Ecole
nationale d'administration
publique) and other teaching
establishments.
HOUSE OF CCM,\,IONS
. cable 14, Montreal
. cable 21, Quebec
Commons debates are telecast live and
in full (in French) on weekdays, when
the House is sitting.
Question
period
(untranslated) is broadcast on Sundays
from 10 a.m. to 6 p.m. When the
House is not sitting, this channel
carries S.O.S. Service, Edimedia and Job
Offers in Montreal; video games in
Quebec City.
NATIONAL ASSTMBLY o cable 27 Montreal . cable 11 Quebec National Assembly debates and some
NATIONAL ASSTMBLY
o cable 27 Montreal
. cable 11 Quebec
National Assembly debates and some
parliamentary committee hearings are
broadcast live from Quebec City on
this channel, according to the schedule
shown regularly on your screen. When
the National Assembly is not sitting,
the "Tele-Shopping" service is carried
on'this channel.
SPORTS ,AND RECREI\IION: T\/SQ
. cable 25 Montreal
o cable 23 Quebec
This channel is on the air 24 hours a
day, bringing viewers boxing, kick-
boxing, college and major junior
hockey, bowling, billiards, track and
field, as well as information
programmes and series on jogging,
hunting and fishing, etc.
TVSQ programming devotes a large
amount of time to amateur sports, but
also brings viewers professional sports
events that are not being carried on
conventional television stations.

10

CH I LDHEN/Y0UTl-l : TVJO o cable 26, Montreal/Quebec TVJQ programming - with no violence
CH I LDHEN/Y0UTl-l : TVJO
o cable 26, Montreal/Quebec
TVJQ programming -
with no
violence and no commercials -
is
aimed at the pre-school, school and
12-to-15 year age groups. From
7:30 a.m. to B p.m., the channel carries
cartoons, rock music, educational and
cultural broadcasts, magazine type
shows, etc. Evening hours are devoted
to programmes for adults, on such
subjects as finance, the arts, astrology,
gastronomy, law and housing. At night,
it is turned over to video game fans.
VIDEO CAMFS
.
cable 26 Montreal
.
cable 15-21-26-28, Quebec
Video games start at midnight on cable
26 in both Montreal and Quebec City.
They run 24 hours a day on cable
positions 15 and 28 in Quebec City,
and are available on cable 21 in that
city when the House of Commons is
not sitting.
These computer-programmed video
Bames are available on an experimental
basis to subscribers with a touch-tone
dial telephone. Only one subscriber
can play at a time, and the games can
be accessed in the following manner:
Your touch{one telephone has 12
buttons, identified by 10 numbers and
2 symbols. Pressing 2 buttons in
sequence produces the letter or
number to be communicated to the
computer. Here are the codes to use:

I

,l

Figures Letters Symbols 0:00 A:21 N:62 r:14 1:01 0-63 .:24 B:22 2:02 C:23 P:71 +
Figures
Letters
Symbols
0:00
A:21
N:62
r:14
1:01
0-63
.:24
B:22
2:02
C:23
P:71
+ :34
3:03
D:31
- -44
I 4:04 :05
I
E-32
Q:11 R:72
X:54
F:33
S-73
+:64
5
6:06
::74
C-41
T:81
7:O7
H:42
U:
82
?.:84
8-08
t:43
V:83
::94
9:09
J:Sr
w:91
10:0100 K:52
x-92
11-0101 L-53
Y:93
12:0102 M:61
z:"12
Return: when entry message has been
completed, press: >F or 55.
Correction ("backspace"): to correct an
error or erase the previous instruction,
press: # or 66.
Example:
1) to
enter + 105
I 2) to write "HELLO"
,l
press buttons:
t< lndicates that your message to the
computer is complete.
You must be patient, since demand for
these popular games is so great it is
sometimes difficult to gain access to
the computer.
11
1f l[ 5f l{-}l;PiNi,: l\,4() . cable 27 Montreal . cable '11 Quebec You can
1f l[ 5f l{-}l;PiNi,: l\,4()
.
cable 27 Montreal
.
cable '11 Quebec
You can buy books and records
presented on this channel, right from
your own home, just by dialing the
telephone number shown on the
screen. You can pay by credit card, or
ask to be billed later, on a separate
invoice from your cable statement.
Items are mailed to you (the price
shown includes postage and handling).
Tele-Shopping is broadcast on days
when the National Assembly is not
sitting.
P(JBLI( TMPt(-I\'IF5:
o cable 24 Quebec
lnter-Vision has placed programming on
channel 24 of its regional network in
the hands of the Association des
Employ6s Civils. Matters of common
interest to government workers are
dealt with on this channel: the civil
service, collective labour agreements,
recreation, etc. There are also regular
information programmes to acquaint
the general public with the structures
and operating procedures of various
government organ izations.
3Htur'oN No commercials. Full, uncut versions. lf you want to add a second pay-TV Watch
3Htur'oN
No commercials. Full, uncut versions.
lf you want to add a second pay-TV
Watch when you please. Repeats at
convenient
hours. That's the joy of
channel
We replace your old descrambler with
pay-TV!
a new one, and you
only have to pay
. Premier Choix: TVEC, the national
the registration fee for the new
French language channel, position
30.
channel. However, if you bring
the old
o First Choice - the national
language channel, position
English
descrambler to our office, we make the
31.
exchange at no cost to you (no
registration fee to pay).
Contents
or programming consists or
a$lJf%
ff'"tj?:"t"#,1"11,0"t a monthlv
ilrms.
Inese tnctuoe recent
s
,
subscription
to both
els'
which have compl"ted the'
ut tn"
-
NOTE: lf you subscr
theatres, but are not yet av
on
TV
3t sreat
connection, you can rent a second
conventional TV. you also
classics and perennial
favourite"s, ;tl in
original, uncut versions.
descrambler for a modest monthly fee,
50 you can watch the same Pay-TV
service (or services) on the second set'
You can watch variety
shows with top
international stars, documentaries,
children's programmes, sports (inter-
national tennis, boxing,
hockey) many
-
-,-
EachEach subscribersubscriber
tr^tr^
Pay-TV.Pay-TV.
tailed programme
guide
"
a a a
a
Kegrstratron fee is payable only wh.en
Y
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i
the descrambler (decoder) is installed. ,o
r
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Thereafter, the monthly
subscriber
fee
.i
selected
for the Pay-TV channel
i
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rental
;I
includes the descrambler
Z{)X,.D.^
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charge.
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Watch WHAT you want WHEN you want . Special descrambler for'tontrolled proSramme access" All Pay-TV
Watch WHAT you want
WHEN you want
.
Special descrambler for'tontrolled
proSramme access"
All Pay-TV movies and programmes are
At the request of many parents, we
rerun at different hours, on different
days of the week, throughout the
month. That way, you never miss
anything you want to watch. Pay-TV
channels are on the air 24 hours a day,
and reruns are carefully planned to be
seen at the most convenient time for
all viewers, no matter what their work
or leisure schedules may be.
offer a special descrambler with lock
and key that allows the subscriber to
control access to Pay-TV channels. The
descrambler can be turned "ON" only
with the key, to allow regular viewing
of the Pay-TV channel (or channels).
When it is locked in the "OFF"
position, and the key removed, only a
scrambled signal is received. Pay-TV
programmes then cannot be watched
Be your own programme director!
When you receive your Pay-TV
by children, or others, without your
programme listing guide each month,
take a few minutes to draw up your
permission. Ask us about the
modalities for obtaining delivery of this
special key operated descrambler.
own day-to-day "viewing calendar".
Pick your entertainment, at the times
you want to watch, and discover the
sheer pleasure of entertainment
without commercials or other bother-
a
some interruptions! You can even
a
a
"screen" a movie early in the month
to decide whether it's suitable for the
children to watch, later on in the
a
a
a
a
0
a
a
a
a
month.
a
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a t
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lf you have any
Send them to the address shown in
I a
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I t
a
a
your monthly listing guide. Pay-TV
a
networks attach a great deal of
importance to what you, as a sub-
scriber, have to say and think about the
a
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a
a
t a
service you receive.
A WHERE CAN YOU FIND CABLE + PRocRAM/vtES LtsTED?
A WHERE CAN YOU FIND CABLE
+
PRocRAM/vtES LtsTED?
CONVTNTIONAL TELEVISION PAY TELTVISION e For a more complete schedule for TVSQ-Sports, consult the daily
CONVTNTIONAL TELEVISION
PAY TELTVISION
e For a more complete schedule for
TVSQ-Sports, consult the daily
chronicle "Sports Electroniques" in
Le Journal de Montrdal.
grammes, alphanumeric "information
pages" listing upcoming programmes
are shown
on these
channels:
TVJQ
'
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Ii FASE N()I'F It is important to pay your cable television fees and service charges
Ii FASE N()I'F
It is important to pay your cable
television fees and service charges
before the due date shown on the
tnvotce.
rri,ll\ji: il'i
F
Cable television rates are regulated by
the CRTC (Canadian Radio-Television
and Telecommunications Comm ission).
These rates are based on the kinds of
service provided. Any rate revision,
modification or increase must be
authorized by the CRTC.
1lI I J';i, 1,tF i [{()i}',,
a) Pre-authorized payment
We strongly recommend this payment
method: it's the simplest and most
economical. No cheques to write, no
stamps and envelopes to buy. Your
payment is made automatically, by
direct withdrawal from your bank
account, so you never forget.
lf you use this payment method, it's
important to notify us right away of any
change: such as a new account
number, or if you move,
change banks,
etc. That will avoid any possible errors.
b) By invoice
Cable subscribers have the choice of
being invoiced every two months, or
once a year. If billing is done annually,
the CRTC authorized rate is maintained
throughout the entire billing period,
under what we call a "protected rate".
Pay-TV charges, however, are payable
only on a monthly basis: by invoice or
pre-authorized payment. This explains
why subscribers who pay for regular
cable services on an annual basis are billed each month for their Pay-TV servrce. tJlil$N(;
cable services on an annual basis are
billed each month for their Pay-TV
servrce.
tJlil$N(; I'f:f{l(jl}
Since payment for cable services must
be made in advance, it is important for
you to check the billing period covered
on each invoice you receive. The
amount invoiced is based on the length
of this period. ln the case of Pay-TV,
the first invoice issued covers the
period commencing when your de-
scrambler is delivered and can be for
30 days or more, to allow for adjust-
ment to your regular cable payment
due date.
l,iJ.irr jl\i
Subscribers who move to another area
served by Cablevision Nationale or
T6lec6ble Vid6otron need pay only
50o/o of the regular charge to have their
cable service reinstalled at the new
add ress.
i{l trir';i'} 1il\'.\,; i
\.{)i Ir t
When you wish to have your cable
service disconnected completely, or if
you plan to move and want to have
cable reinstalled at your new address,
you must notify us a minimum of 30
days in advance.
We will then stop billing you at your
present address 30 days after the date
of your notice.
6?ff^r,5Arffif' Our policy is to provide subscribers with free maintenance and repair service for any

6?ff^r,5Arffif'

Our policy is to provide subscribers with free maintenance and repair service for any problems
Our policy is to provide subscribers
with free maintenance and repair
service for any problems related to
their cable reception or installations, or
with the converters they rent from us.
We are not responsible, however, for
problems caused by other equipment
connected to TV sets, such as: micro-
computers, video games, recorders,
remote controls, converters owned by
the subscriber; etc. lf our technicians
are called in for such problems, we
will have to make a $24 service charge
for the visit.
ln order to avoid extra and totally
unnecessary charges like that, we urge
you to consult the troubleshooting
checklist on the following page before
calling in a service technician.
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16
GENERAL CHICKS lmportant: Always make sure that all cable connections (to the set, the convertet
GENERAL CHICKS
lmportant: Always make sure that all
cable connections (to the set, the
convertet etc.) are solidly in place, and
that the central conductor is not folded
back on itself or loosely inserted. Many
service calls are also often due to poor
electrical connections or power supply.
Check if the TV set is properly plugged
into the wall outlet and the converter.
If you have a remote control convertet
make certain that the control knobs on
both the converter and the TV set itself
are in the "ON" position.
,,I NTERFERENCE POS]TIONS"
Some cable channels are known as
"interference positions'i These are the
channels occupying, the same position
on the dial as local television stations
(in Montreal: "2", "10", "6" and "12", in
Quebec City: "4", "5" and "1'1"). Local
interference can affect reception quality
on these channels, so the programming
is usually of the alphanumeric type,
which is minimally affected by such
local phenomena.
PROBTEM PROBABLE CAUSE SOTUTION Sound,, but screen black. TV set defective. Contact manufacturer Picture snowy,
PROBTEM
PROBABLE CAUSE
SOTUTION
Sound,, but screen black. TV set defective.
Contact manufacturer
Picture snowy, sound
Channel selector knob
Turn channel selector knob to
clear (with
converter)
on TV set not in
position 3.
position 3.
Fine tuning knob on TV
Adjust fine tuning knob on
or converter not
TV set and converter.
adjusted properly.
Picture snowy, no sound. Channel selector knob
Turn channel selector knob on
on TV set not in
position 3.
TV set to position 3. To
"reactivate" converter, unplug
the power feed, wait 15
seconds, then reconnect power
False, shifting colours,
picture dark, blurred,
slightly distorted.
TV set not properly
Ad;ust TV set or contacl
ad justed.
manufacturer.
Single or double black
Cable problems.
Call for service
lines or stripes in picture.
Stations overlap.
Channel selector knob
Turn channel selector knob on
on TV set not in
position 3.
TV set to position 3.
Adjust fine tuning knob on
converter.
Converter defective.
Call for service, if converter is
rented from us.
Note:
For cordless remote control
convertet check to make sure
that battery is in good
condition.
No picture or blurred
Check if converter is plugged
picture on all
channels
Converter may not be
plugged into power
into electric outlet. Check
sou rce.
whether
switch controlling wall
outlet is in "ON"
position.
17
, .J ?r,_j 11i .,/r I I . j.rrr . PROBTEM WITH sotuTtoN PAY TV
,
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PROBTEM WITH
sotuTtoN
PAY TV
1) Descrambler does not
work.
Check whether the transformer supplying power to
descrambler is plugged in properly.
lf an extension cord or double connection plug is
used, make sure that all connections are solidly
plugged in.
Check to make sure that the power feed cord fnm the
transformer box is solidly plugged into the
descrambler input terminal.
2) Cable connections are
Recheck connection with the help of installation
inverted.
diagram and video demonstrations on cable 2
Montreal, cable 4 Quebec City.
lf problem persists, disconnect descrambler and
reconnect cable only.
lf reception then returns to normal, it is the
descrambler which is defective. Call for service.
3) Your converter is not
Rent a converter from us.
compatible with the
descrambler (converter with
channel 4 outlet, or
integrated converter).
Because of the important deveiopments in the cable television industry coming in the year ahead,
Because of the important deveiopments
in the cable television industry coming
in the year ahead, we recommend that
our subscribers rent converters, rather
than buy them. As new cable services
and technologies arrive on the scene,
we will replace the converters with
new equipment to keep you always up-
tothe-minute in viewing pleasure.
You can rent a converter for only $4 a
monlh, including free maintenance.
?: .:! '',' it. $ui:11[rlrll,.: . Sales and Customer Television Service Laval Region 282-1001
?:
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Sales and
Customer
Television
Service
Laval Region
282-1001
281-1711
664-1428
Montreal Region
282-1001
281-1711
281-1232
687-4410
687-4242
670-9098
Quebec City Region
;
i
r,'n
Montreal Region
2000 Berri Street
Montreal, Que. H2L 4VZ
Quebec City Region 1005 Codin Street
Ville Vanier, Que. C1M 3C6
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