Personal Profile:

Name Wael Kamal Ali

D.O.B 10/06/1978

Nationality Egyptian

Marital Status Single

Mobile 94036384

Tel. Landline 5629221

E-Mail weela@live.com

Location Salmiya, Kuwait.

Resident end 05/01/20011

Hardworking individual with experience in logistics department

seeking a position where I can learn more skills, contribute
to the company positively and to advance further in my career.

Education:

(2002-2003)
Bachelor Degree in Accountant

Banha University; Egypt.

(2003-2004)
Microsoft certificate professional (MCP)

From Microsoft – Cairo – Egypt

Key Skills

Computer skills:

Comfortable with all Microsoft Office Packages and POS applications. Primary User
in SAP system for inventory and delivery control.
Powerful Internet researching skills.

Languages:

Fluent writing & speaking Arabic & English.

RECORD OF EMPLOYMENT:

1st March 2006 – Present

Assistant Supervisor in Delivery & Installation Department in

(Safat alghanim and supply chain Management)
Alghanim Industries, Kuwait.

Duties:

→ To follow up the daily various complaints which arise from the driver’s
feedback for items that need to be exchanged, items missing and aid in the
resolution of the customer concerns.

→ To co-ordinate with Showroom customer Service department to ensure the

highest standards of service and customer satisfaction.

→ To re-schedule the daily invoices as per showroom requests.

→ To preparing the documents necessary for cancellation of invoices by

serving as mediator between the delivery team and showroom.

→ To send a daily report to the head office with reference to complete and
incomplete delivery of invoices.
 5th August 2005 – 28th Feb 2006

Cashier in Home Furnishing Department

,
Safat Alghanim, Alghanim Industries, Kuwait.

Collect the money from the customers and punch invoices for them

(2004 - 2005)

Assistant Manager & Accountant

Gulf Centre for Education, Kuwait.

Duties:
→ To meet the students and people who want complete their
study outside Kuwait and help them to be accepted in
international universities worldwide by sending mails and make
interview with them.

→ We also make contact with the secondary schools to make

interview with the students to till about our services and
what we can do for them.

Supply Chain Management Contact :

Mustafa Ahmad Fattal – supervisor of the delivery - Tel: 4563769 –Ext: 203

Asad Shafiq - Analyst Supply Chain Management – Tel: 6285147

Safat showroom Contact :

Michael Angelina - staging area Manager - Tel : 7101557

Kassem Rahaal - supervisor customer service - Tel : 838883 Ext : 442 – 441