LARRY L. BRITTEN, JR.

Indian Creek, Illinois 60061 (847)302-4606 Larry@LBritten.net

Summary of Qualifications:
Process & Quality Assurance Leader and Project/Program Manager with broad experience holding the full range of positions from department manager with budgeting, staffing and strategic planning, to hands-on testing and test automation development (using HP/Mercury toolset). Background includes ground floor development of Quality Assurance and Project Management functions within the software development space. Industry experience includes 12 plus years specifically in the Options/Futures/Capital Markets and Banking area, with additional experience across the Telecommunications, Human Resources, Payroll, Publishing, Legal and Accounting sectors

Professional Experience:
ARCHELON / ERROR FREE SOFTWARE LLC, CHICAGO, IL Oct. 2001 May 2011

Manager Software Quality Assurance Responsible for the establishment and continuous improvement of a standardized software development and deployment process for a high frequency, highly distributed, real-time trading system written in C++. Accountable for software quality assurance practices, testing and production certification of all trading applications. Also responsible for the implementation, monitoring and improvement of the Project Portfolio Management system and processes, as well as, hands-on program management, project development and execution. Developed, audited and reviewed test plans, test cases and user acceptance test criteria as part of the software development project process Responsible for schedule estimates, resource planning, ensuring test execution, defect reporting and resolution. Worked with developers to design and build a custom automated test framework for our proprietary database and data distribution platform, allowing rapid test cycles and reducing defects in production. Built a repository of test scenarios for our trading applications to be used by developers and traders for testing applications before deployment. Created a problem tracking method, based on the ITIL IT Service Management best practices, to capture and classify production errors; the compiled error data was used to troubleshoot system errors, update test assets, as well as, set development project priorities. Documented the software development life-cycle processes as a baseline for quality assurance and process improvement efforts. Process mapping effort identified several key areas for immediate improvement. Development process maps later used for a firm-wide strategic business alignment effort. Partnered with Systems Engineering, Development and Operations groups to develop and transition from a waterfall style development methodology to a highly iterative and agile development methodology; drawing on examples from eXtreme Programming, SCRUM and other iterative development practices. Developed a hybrid set of analysis and design templates needed for more complex infrastructure projects, such as exchange interfaces and custom libraries. Successfully piloted a development wiki to publish, share and annotate the design artifacts. Directed the implementation of software configuration management best practices; transitioned from individual developer source control practices, to a development-standard mainline/branch development model with automated daily builds utilizing Subversion source control. Successfully lead the IT organization transition from simply tracking trader software requests to implementing a formalized project portfolio management and program management system. Facilitated the project portfolio management tool selection process in partnership with the Managing Partners, Development, and System Engineering; Oracle Primavera Enterprise Project Portfolio Management was the chosen package. Managed the Oracle EPPM implementation and rollout project. Partnered with business leadership to develop a set of project selection criteria; implemented the selection customizations in the Primavera system, and developed weekly reporting for selection committees. Directed the program management and portfolio management processes; Tracked basic weekly project status on a firm-wide basis to provide project visibility to all managers in a common and consistent manner. Conducted post project reviews with IT and Business management to identify process adherence issues and drive continual improvements.

LARRY L. BRITTEN, JR.

UNEXT.COM, DEERFIELD, IL

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Nov 2000 - Sept. 2001

Manager Software Quality Process Responsible for managing software process improvement efforts and the tools to facilitate and support software engineering practices. Accountable for developing and staffing the Quality Process & Tools group, budget and project management. Modeled current development processes as a baseline for process improvement projects. Processes modeled include: release management process; QA test process; requirements process; and change control process. Models used to create documentation standards, templates and job aids for requirements and design project deliverables. Led tool selection and implementation project for the corporate issue tracking tool, ClearQuest. Project provided the groundwork for implementing the Rational Unified Process at UNext. XOR INC, CHICAGO, IL May 2000 Nov 2000

Principal Software Quality Assurance Provided expertise in full lifecycle QA process methodology, performance & functional testing, test automation, configuration management, change control, and software process improvement. Developed process deliverables, templates and job aids for the XOR QA Testing Framework. Wrote XOR guides for Performance Testing and Test Environment Architectures used firm-wide as a guide for selecting and deploying effective test environments for current clients. Provided strategic QA & testing expertise to various XOR clients & project teams including: process development/re-engineering, test architecture planning, test automation and performance testing. CYBORG SYSTEMS, INC., (now Accero Software) CHICAGO, IL October 1999 May 2000

Software QA | Test Manager North American Product Development Group Responsible for the strategic direction and daily management of the software quality function at this international Human Resources Information Systems software vendor. Accountable for QA department staffing, budget and project management for all North American software releases. Developed a strategic plan to update the software quality function, testing process and procedures, as well as, the testing architecture for an e-business product initiative. Provided expertise in end-to-end performance/load testing analysis, design and execution on a web-based multi-tier distributed application. Designed a structured testing methodology based on use-case modeling to enable reuse for future regression testing cycles on multiple system platforms. ABN AMRO IT SERVICES COMPANY (LaSalle Bank), CHICAGO, IL March 1997 - October 1999

AVP Software QA - Treasury Systems Development Responsible for budgeting, staffing and directing the quality assurance, testing and configuration management functions for two capital markets application development groups; and the Quality Assurance Manager for the North American retail call center development team. Directed planning and implementation of a structured test methodology, using Mercury test tools XRunner, WinRunner, TestDirector, and LoadRunner - as the AVP for the capital markets development group and as the QA Manager for the North American Call Center software development team. Led the design and deployment of the software configuration management process, utilizing ClearCase. Developed Integration, System and Y2K test plans for a distributed multi-tier client server system integrating custom code with package solutions for a Call Center application. Deployed the development teams software configuration management process, as well as the incident reporting process using the PVCS tool suite. Assisted the System Architect in developing the performance test architecture and metrics used for release testing and process control. INTERIM TECHNOLOGY, OAKBROOK, IL September 1996 - March 1997

Software Quality Assurance Consultant Responsible for analysis and implementation of software quality practices as they apply to client software development methodologies. Provide project management, requirements analysis and structured testing as needed. Coordinated software testing team, test environment resources, version control and quality process review on a large-scale client/server development project for regional telecommunications firm. Interviewed end-users to identify process workflows; created use case scenarios, test plans and automated test runs to ensure complete requirements validation.

LARRY L. BRITTEN, JR.

CCH INCORPORATED (now Wolters Kluwer), RIVERWOODS, IL

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July 1989 - July 1996

Assistant Product Manager 1992 - 1996 Responsible for new product development, product marketing, strategic planning and distribution strategies for professional software products and reference materials to the corporate, accounting and legal markets. Managed platform conversion project for flagship software product. Project completed ahead of schedule with greatly increased sales within 3 months of release. Coordinated the new media development team, directing research, design and development of the first CCH multimedia research software release. Product won critical acclaim in trade press. Software QA Supervisor 1990 - 1992 New position created to improve software quality while keeping up with rapid product development. Responsible for business analysis, requirements definition, project management, test development and documentation. Recruited, trained and managed the first software quality assurance team. Obtained recognition for improved product reliability and customer satisfaction. Reduced development cost of numerous products by 20%. Instituted new document management procedure that improved workflow and reduced test case redundancy. Technical Support Supervisor 1989 - 1990 Managed a technical support staff of 10 analysts with a call volume of over 400 calls per day. Handled staffing, scheduling, technical training and preparation of various management reports. Created a technical help database that reduced call duration by 24%, which greatly improved the workflow. Provided pre-sales technical consultation, system planning and installation expertise to select corporate clients. Developed and taught technical training courses for new field reps and technical support staff. Topics included: PC Literacy; Local Area Networks; and Data Communications.

Education, Training & Certification:

Bachelor of Arts, Communication, Loyola University of Chicago Agile/XP Practices for Managers, Object Mentor (Robert C. Martin) Agile conference, Agile Alliance Certified Software Quality Analyst (CSQA) 1998 - 2010, Quality Assurance Institute

Professional Affiliations:
Quality Assurance Institute Project Management Institute American Society for Quality Chicago Quality Assurance Association C-SPIN Chicago Software Process Improvement Network BPM Institute