CV Book

MBA in Hospitality Management (IMHI)
CV Book 2011
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Since it was founded in 1907, ESSEC has been developing a unique learning model based upon its strong identity and core values: innovation, open-mindedness, responsibility and excellence. As a European leader in global management training, ESSECs mission is to educate responsible leaders for tomorrows world. ESSECs teaching method is focused upon developing the creativity and critical mind of each individual. The comprehensive range of programs covering undergraduate, graduate and executive education reflects ESSECs tailor-made approach, and is designed to train entrepreneurs and managers who are ambitious, economically aware and socially responsible. ESSECs dynamic research activity (including the production of over 800 academic articles and publications in the last 5 years) and its 19 research and teaching chairs that bring together professors and companies, generates a wealth of knowledge and management theory that is continuously contributing to the improvement of organizational performance for the 21st century. Today, the ESSEC community represents over 90 nationalities, 4,300 students, 6,000 managers in executive education and 138 permanent faculty, on 3 campuses in Cergy-Pontoise, Paris-La Dfense and Singapore. Its immense network of 37,000 active graduates stretches across the globe. Faced with the ever-changing challenges of globalization, ESSECs strategy to develop its resources, global presence and partnership network is in the pursuit of an ambitious goal: rank amongst the top 20 best business schools in the world and position itself as a leading educational institution in Asia.
6,000 managers in executive education
4,300 students including 1,300 international students
37 000 Alumni
around the world
90 nationalities represented on 3 campuses
ESSEC MBA IN HOSPITALITY MANAGEMENT (IMHI)
Introduction
The participants of the ESSEC MBA in Hospitality Management (IMHI), Class of 2011, will be graduating this summer. We encourage you to consider them for management positions in your company. The program was created in 1981. Accredited by AACSB and EQUIS, it is firmly positioned as the leading centre of hospitality education in Europe. ESSEC Hospitality attracts participants from around the globe who have already acquired professional experience and who wish to specialise in the hospitality sector. This highly focused approach enables these young professionals to build managerial and leadership expertise in their chosen profession. Multi-cultural and multi-lingual, they seek international careers in the hospitality industry in a variety of disciplines including operations management, financial control, sales and marketing, revenue management, consulting and business development. Our graduates now number over 1300 and are represented in more than 55 countries. The CV book includes participants from the Two year track MBA program, as well as graduates of the One Year Track MBA program. They will all graduate in July 2011. Please feel free to contact directly those participants in this CV Book whose profile may be of specific interest to you. The CV Book can also be downloaded on www.essec-hospitality.com under CV Book (left hand column). Furthermore, do not hesitate at any time throughout the year to send us offers on positions available in your company, either for internships or permanent positions, which we will make available to current participants and our alumni. Should you require further information on the program or any of the participants, please contact us.
Cyril Lanzerac Director, Corporate / Student Relations Career Services Office MBA in Hospitality Management (IMHI) ESSEC Business School Paris Tl. +33 (0)1 34 43 31 73
Mrs. Genevive Danten Assistant to the Director Corporate/ Student Relations Career Services Office MBA in Hospitality Management (IMHI) ESSEC Business School Paris Tl. +33 (0)1 34 43 31 72 Email: danten@essec.fr
ESSEC MBA IN HOSPITALITY MANAGEMENT (IMHI)
IMHI Graduates 2009 by function
3% General Management 3% Finance/Accounting 5% Food & Beverage Management 11% Entrepreneur
3% Further Studies
24% Consulting
11% Development
22% Operations
16% Sales & Marketing
11% Americas
IMHI Graduates 2009 by geographical location
11% Middle East/Africa 50% France 14% Asia/Pacific
14% Europe outside France
IMHI Graduates 2009 by sector
8% Hotel Corporate Office
12% Distribution/Information Technology
24% Hotel operations
12% Other non Hospitality
24% Consulting/Real Estate 20% Restaurant/Food services

One Year Track - Class of 2011
Caroline CANNY
Tel: +33 (0) 6 12 74 41 24 Date of birth: September 3 1985
rd
Email address: caroline.canny@essec.edu Nationality: French
PROFESSIONAL EXPERIENCE
Feb 2009June 2010 A LA VILLA SAINT MARTIN (3*, 53 rooms), Exclusive Hotels, Paris, France Front Desk Manager Ran daily operations at the front desk Recruited and trained receptionists and night audits Dealt with yield management using graphic tools from the distribution system Top Sys In charge of sales and contract development with tour operators and wholesalers Improved the overall ranking of the hotel on trip-advisor website. SECRET DE PARIS (4*, 29 rooms), Paris, France Opening of a new hotel Registered all purchase expenses and built up excel documents Assisted in writing texts for brochures, websites and tour operators Built up the 4 star homologation file Recruited and trained receptionists Assisted in organizing the opening press conference at the hotel Regularly helped out at the front desk after the opening. LANZHOU VEOLIA WATER COMPANY, Lanzhou, Gansu, China Trainee in the purchasing department of a new Joint-Venture Created and implemented new purchasing procedures for North China Trained the purchasing staff of four joint-ventures Organized the North China purchase seminar in Baoji (near Xian) Followed up on the construction of a new staff restaurant for the company (3000 employees) Organized a Press conference with journalists and executive managers from the project following the disastrous earthquake in China INDUSTRIAL AND COMMERCIAL CREDIT BANK (CIC), Cergy-Pontoise, France Trainee with business accounts manager Analyzed balance sheets to evaluate the feasibility of the projects Visited the trading room and observed traders activities Attended several meetings between GMs and the bank ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) EPSCIESSEC Group BBA in International Management (AACSB EQUIS accredited) UCD Quinn School of Business, Dublin, Ireland School of International Management (AACSB EQUIS accredited) French: native, English: fluent, German: fluent Chinese (mandarin): intermediate Microsoft Office: excellent knowledge of Word, Excel and Power Point Proficient use of Top Sys including analytical tools Top Pilot Training sessions in January 2010 on Yield management and How to be a good trainer Galop 7, 4 participations to the French National Jumping championship 15 years of practice with a classical music background Advanced Open Water level (PADI certification)
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July 2009Dec 2009
January 2008July 2008
May 2007July 2007
EDUCATION
2010-2011
2004-2008
Autumn 2007
LANGUAGES AND TECHNOLOGY

Languages: Computer skills: Trainings:
INTERESTS
Horse riding: Piano: Scuba diving:
Hemant CHAUHAN
Tel: + 33 (0) 6 22 10 31 31 Email address: hemant.chauhan@essec.edu Nationality: Indian
Date of birth: 11 January1979

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2009 2010 Silversea (Operator of bespoke luxury Cruise Ships, one of the leaders in the luxury cruising Industry) Beverage Manager, Chef Sommelier Responsible for implementing Silversea standards fleet wide. Developed the in-house sommeliers training program and spearheaded its implementation Instrumental in bringing down beverage cost by 4% in 2010. Capella Singapore, Sentosa Island Singapore (Worlds first Six Star Hotel and Resort Management Company, Capella Singapore is their flagship hotel in South East Asia) Director of Bar Operations Part of the pre-opening team setting up the bar operations at the resort Recruited and trained pre opening bar operations team Negotiated contracts with suppliers for all beverage related products Four Seasons Hotels and Resorts, Washington DC, New York & Singapore. (Luxury Hotel Management Company) Assistant Food and Beverage Manager In charge of fine dining and wine program at Four Seasons Hotel Washington D.C. Managed room service operations at Four Seasons Hotel, New York. Managed bar operations at Four Seasons Hotel, Singapore. One & Only Resorts, Kanuhura, Maldives (Operators of bespoke ultra-luxury resorts) Head Sommelier Responsible for the wine program at the resort Negotiated contracts for wine supplies with suppliers globally Setup the WSET training program to encourage staff to become certified sommelier Carnival Cruise Lines, Miami, USA (Flagship Cruise Line for Carnival Corp. The Worlds largest cruise Operator) Sommelier Worked in the fine dining reservations only Supper Club on board Carnivals ships as a sommelier. Responsible for the shipboard wine inventory and purchases. Rajvilas Oberoi Hotels and Resorts, Jaipur India (One of Indias largest five star hotel operators) Food and Beverage Assistant Worked in various areas of the food and beverage department, fine-dining restaurant, bars and in room dining ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Institute of Hotel Management, NEW DELHI, India Three-year Degree in Hotel Management
2008 2009
2006 2008
2005 2006
2002-2005
2000-2002
EDUCATION
2010 - 2011 1997-2000

Languages Technology Hindi, English Proficient in Microsoft Office Applications, Fidelio & Opera
INTERESTS
White Water Rafting, Kayaking, Motorsports, Travel
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Chin Wei CHOW __________________________________

Email address: chinwei.chow@essec.edu Date of Birth: 3rd April 1970 Nationality: Singaporean
CAREER OBJECTIVE ___________________________________________________________________

A certified CPA and PMP with more than 15 years of professional experience seeking a management position in the Finance or Operation role in the Hospitality industry
PROFESSIONAL EXPERIENCE___________________________________________________________________
2008-2010 True Yoga, Taiwan (part of True Group in Singapore which operates 30 Yoga & Fitness centers in Asia) True Taiwan is a Health and Fitness chain consists of 5 Yoga and Fitness centers in Taipei & Taichung. Its parent Company, True Group, is one of the largest Fitness and Wellness groups in Asia. Finance & Operation Director Responsible for the overall clubs operation and the overall aspect of the Taiwan home office (Include accounting & finance, HR, IT, membership, customer service and administration) functions. Preparation of financial management reports to the regional head office in Singapore. Managed the cash flow of the company Planning and execution of cost cutting measures in 2009 Alexander Group, Taiwan Alexander Group, was the largest Fitness Group in Asia, consist of 20 Health &Fitness clubs in Taiwan, and 6 in China (4 in Shanghai and 2 in Beijing) Deputy CEO Managed the overall clubs sales and operation of all the Alexander Groups health and fitness clubs in Taiwan and Greater China. Responsible for the membership and customer service functions of the Taiwan operations. California Fitness,Taiwan (operate 6 Health & Fitness clubs in Taiwan &part of 24 Hours Fitness in USA) Country Finance & Administration Director Managed the overall aspect of the Taiwan home office (including accounting & finance, administration, HR, IT, membership, credit control and customer service) functions. Responsible for development of new sites, clubs renovations, rental renegotiation, sub-leasing arrangement, government interaction, and litigation issues arises for the company. Responsible for local due diligence, negotiation, and coordination for the acquisition of 2 Hollywood fitness clubs in September 2004. Pasta Fresca Da Salvatore, Singapore (Operates 8 Italian restaurant chains in Singapore & Shanghai) Accounts & Administration Manager Managed the accounting, administrative and HR functions of companys Singapore, Malaysia and Shanghai operations. Silicon Graphic, Singapore (US Listed Company with head office in Mountain View, USA) Accountant Responsible for the accounting and order administration functions of the Silicon Graphics Inc. Taiwans operations. Ernst & Young, Singapore Audit Senior Responsible for planning the audit approach and effective execution of the audit program throughout audit till issuance of the statutory accounts. ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Project Management Professional (PMP) Certified Public Accountant, Singapore (CPA) Nanyang Technological University, Singapore Bachelor of Accountancy (2nd Upper Honors) English: native Mandarin: fluent Cantonese: fluent
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2005-2007
2000-2005
1997-1999
1996-1997
1994-1996
EDUCATION _________________________________________________________________________________
2010-2011 2008 1996 1994
LANGUAGES__________________________________________________________________________________
Languages
Nikolaus DOERR
Tel: + 33 (0) 63866 4370 Date of birth : 26 July1983

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Email address : nikidoerr@hotmail.de Nationality : German
CAREER OBJECTIVE
Obtaining a Assistant Executive Position in Rooms Division within the Luxury Hospitality Industry
EDUCATION
2010 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Cornell Nanyang Institute of Hospitality Management PDP Leading & Motivating in the Real World by Robert P. Berry Strategic Leadership by Ali V. Kasikci Apprenticeship, Specialist for Hospitality, Munich, Germany
2009
2003 - 2006
2009 2010 Mandarin Oriental, Las Vegas, United States Assistant Manager/Duty Manager Front Office Oversaw all Front Office Operations Supervised all Hotel Operations in the absence of the Executive Team Handled guest complaints Monitored all guest services and ensured guest satisfaction Trained the Front Office Team Held the Position of Springer Miller System Administrator Pre Opening planning & Implementation: Front Desk Operations/ Front Office Division Training Plan Screened and hired Front Office Division Team In charge of Springer Miller System Installation, Legendary Quality Experience Standards, Standard Operating Procedures, Operating Supply and Equipment Mandarin Oriental, Macau, Macau S.A.R. Assistant Manager/Duty Manager Front Office/Concierge Supervised all Front Office Operations Fully responsible for all Concierge Operations Held the Position of Springer Miller System Administrator Maintained Hotel and Guest Security at all times In charge of numerous Management System upgrades In charge of Focus and Problem Solving Technology Projects Mandarin Oriental, Munich, Germany Apprentice/Night Audit All Departments Manager on Duty 11pm to 7am Fully in charge of Reception, In Room Dining & Housekeeping Handled the invoicing of accounts & the daily closing procedures 3 years Apprenticeship (Specialist for Hospitality with Certificate) included one year in school two years in operations with work experience in all departments main focus on Food & Beverage and Rooms Division German: native language English: excellent Springer Miller Host Systems, Fidelio Front Office/Micros Fidelio, Microsoft/Apple OS
2008 2009
2003 2008

Languages Technology
INTERESTS
Music, Football, Cultural Events
Bertrand FRANCOIS
Tel: + 33 (0)6 89 27 37 54 Email address: Bertrand.Francois@essec.edu Nationality: French
Date of birth: 5 April 1980

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CAREER OBJECTIVE
Short term: Department Manager for a brand, medium term: Brand Director, long term Country Manager for a multibrand group.
2009 2010 Accor Etap Hotel, Bradford, United Kingdom (86 bedrooms) General Manager - Increased occupancy by 12% the room rate from 32 to 38. - Ensured quality and standards. - Handled recruitment, induction, training, coaching, and development. - Managed a total of 20 employees. - Set up the annual budget, - Analyzed hotel statistics and implemented remedial actions if necessary. - Managed all aspects of accounting information, statistics and cash handling. - Maximized sales and revenue. - Developed new business segment. Accor Etap Hotel, Leeds, United Kingdom (218 rooms) Assistant Manager - Ran the hotel on daily basis. - Assisted the hotel manager in all aspects of his job whenever requested or needed. - Ensured a smooth running of the hotel in the absence of the general manager. Accor Etap Hotel, Glasgow, United Kingdom (165 rooms) Team Leader - Participated in the opening of the hotel. - Implemented all reception and F&B procedures and documents. - Recruited and trained all reception staff. - Assisted housekeeping in setting up procedures. - Created and maintained accounts with providers. Accor Ibis Hotel, Edinburgh, United Kingdom (99 rooms) Receptionist Accor Sofitel Hotel, Versailles, France (135 rooms) Barman
2008 2009
2007 2008
2007 - 2005 2003 - 2005
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Other schools: Undergraduate diploma in the hospitality industry.
2001 - 2003

Languages: French: mother tongue
English: fluent
German: spoken and written.
Technology: General: Word, Excel, PowerPoint, Internet. Specialized: Fidelio, Hotix, Hogatex, FOLS.
Ankit GARG
Tel: + 33 (0) 616663916 Date of birth: 28 June 1982
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Email address: ankit.garg@essec.edu Nationality: Indian
CAREER OBJECTIVE
To be a professional in the hospitality industry in the sectors of asset management and/or e-commerce.
Aug 2008 July 2010 Isango! , London, UK and New Delhi NCR, India. (Online travel e-commerce company specialising in destination services) Senior Manager Product Marketing Handled business development for various destinations in Europe, Africa and Asia. Managed over 70% of revenue generating channels. Developed and managed projects to drive traffic and sales. Ensured market competitiveness as well as profitability through negotiations. Monitored product offering, positioning, seasonality and spend. CitiFinancial India, Delhi, India (Consumer goods loan providing Non Banking Financial Company) Credit Manager Managed a monthly target size of Rs. 1,00,00,000 Lead a team of 5 Handled an average of 1200 applications in a month. Decreased delinquency from 6% to 3% and effected cost cutting by 10%. ACE Industries, Indore, India (ISO 9001 certified manufacturer of auto ancillaries and OEM Vendors to Honda, Yamaha, Kawasaki, Suzuki, Lucas) Owner and Founder In charge of all daily running of the firm as well as Sales and Marketing and Quality activities. Managed Labour force. Handled Licence and legal requirements. Supervised Production management. Oversaw purchase and costs. Executed Shop-floor efficiency and implementation of assemble line practices. Managed relationships and accounts of all automobile manufacturers and producers who were the purchasers. Design Auto Distributions Ltd, Indore, India (Automobile dealership of Kawasaki Bajaj Auto) Sales and Service Manager Reported on quarterly sales reports. Ran all marketing activities. Oversaw all daily shop floor sales activities. Executed and planned seasonal sales promotion activities. Managed all service shop functions, purchasing and inventory. ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) DAVV University, Indore, MP, India Bachelors of Commerce Prestige Institute of management, DAVV University, Indore, MP, India Bachelor of Computer Application Daly College, Indore, MP, India High School Certification in applied sciences. English, Hindi: Native Marathi, Gujarati (Indian languages): fluent MS Office : advanced VBA: advanced
Sep 2006 Nov 2007
Jun 2003 Aug 2006
Nov 2000 Dec 2002
EDUCATION
2009 - 2011 2002 2005 2000 2002 1998 2000 Languages Technology
INTERESTS
Great interest in travelling, photography, music, reading and cinema
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Tania GARNICA
Tel: + 33 (0) 699337509 Email address : tania.garnica@essec.edu Nationality : American
July August 2010 La Rserve, Geneva, Switzerland General Manager Intern 2-month accelerated General Manager training program in a 5-Star, 85 room, 17 suite boutique hotel, with 4 restaurants, in the following departments: Front Office Spa May July 2010 Guest Relations Human Resources Sales & Marketing Housekeeping F&B
Marriott Courtyard Hotel, Washington, DC, USA General Manager Intern 3-month intense General Manager training program in a 4-Star, 225 room hotel, targeting the business market, in the following departments: Front Office Housekeeping Accounting Maintenance Sales & Marketing F&B
April 2006 May 2010
Marriott International Corporate Headquarters, Bethesda, Maryland, USA Sr. Program Specialist for Architecture and Construction Division Project Manager and SME (Subject Matter Expert) for the OASIS application (a program housing all Marriott Hotel projects). Asset Administrator for all technology assets. Responsibilities included: Leader in the rollout of OASIS Quarterly Enhancement Releases from requirements gathering to final implementation. Conducted regular audits to ensure data quality. Organized and conducted ongoing training to department staff on business processes. Used complex Excel functionality for work load, forecasting, budget analysis, and business metrics reporting. Marriott International Corporate Headquarters, Bethesda, Maryland, USA Business Administrator for Architecture and Construction Division Provided Business support to the Interior Design department, focusing on hotel owner relations. Quality Assurance Administrator for Marriott Hotel Project Database. Responsibilities included: Established strong relationships with hotel owners, provided design-related information, followed up on design issues. Communicated critical hotel project data to the VP, Design Directors, and staff. Created and organized a system to track and prioritize the production and delivery of Design Specification manuals to hotel owners, meeting critical deadlines. Developed and streamlined processes to continually improve quality and accuracy of project specific data. ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) AMERICAN UNIVERSITY, Washington, DC USA Bachelor of Science Degree in Business Marketing LOYOLA COLLEGE, Baltimore, MD USA Business Core Courses
May 1997 April 2006
EDUCATION
2010 - 2011 1983 - 1985 1981 - 1983

Languages Technology English: native French: intermediate Certified by Microsoft in SQL Server, August 2002 and Visual Basic, August 2001.
AWARDS
Received the Marriott Architecture and Construction Distinguished Services Award December 2005.
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Marion LAPORTE
Tel: + 33 682340315 Date of Birth: 26 October 1983
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_
laporte.marion@gmail.com Nationality: French
2007 2009
________________________
Tahaa Island Resort & Spa, R&C (5* resort; 60 rooms), French Polynesia
Rooms Division Manager (8 months) Coordinated all Front Office Activities to ensure an optimum level of guest service and to maximise hotel profits. Supervised the Executive Housekeeper to ensure standards were maintained. Managed a team of 36 employees. Attended weekly executive meetings. Ensured correct staffing levels during peak and low occupancies. Ensured control of expenditure was kept within budget. Front Office Manager (1 yr, 4 months) Supervised the operations of the Front Office, Concierge, Guest Relations, Reservation, Boutique and Bell Service departments. Initiated effective service recovery according to the Standard Operating Procedure. Conducted Site Inspections and hosted dinners for Family Trips and Tour Operators to ensure an optimal promotion of the property. Assistant Front Office Manager (3 months)
2006 - 2007
(9 months)
Shangri-La Hotel (5* city hotel; 750 rooms), Singapore

Club Concierge, Horizon Club Administered the duties of Room Controller, Receptionist, Guest Relations, Concierge.
2006 2006
(6 months)
One&Only Resort Kanuhura, LHW (5* resort; 100 villas), Maldives

Guest Relations Officer / Front Office Intern
2002 - 2002
(1 month)
Hilton Hotel (5* city hotel; 423 rooms), Singapore

Marketing & Communications Intern
EDUCATION
2010 Present 2010 - 2010 2002 2006 1999 2001 1995 1999 ESSEC Business School, Paris, France MBA in International Hospitality Management (IMHI) Xiamen University, Xiamen, China Short-Term Chinese Program McGill University, Montreal, Canada Bachelor of Science, Major in Geography, Minor in Management United World College of South East Asia, Singapore International Baccalaureate International School of Brunei, Brunei International General Certificate of Secondary Education
_________
VOLUNTEER EXPERIENCE
2010 2010 2002 - 2006 1999 - 2001 Algajola Sport & Nature, Corsica, France McGill University, Montreal, Canada RenCi Buddhist Hospital, Singapore
___________
LANGUAGE AND TECHNOLOGY

Languages Computer General
______
French: mother tongue English: Fluent Spanish: Basic Mandarin: Basic Microsoft Office, Micros OPERA, Fidelio Front Office, IDPMS, Internet Cultural Literacy, Public Speaking, Writing, Teamwork, Critical Thinking, Problem Solving, Adaptability, Organisation, Time Management and Interpersonal skills.
INTERESTS
Travel Hobbies
Lived in 8 different countries and travelled to over 30 countries. Tennis, skiing and scuba diving.
Stphanie LYARD
Tel: + 33 (0) 6 58 16 94 48 Email address : stephanie.lyard@essec.edu Nationality :French
Date of birth : 10 Feb.1984

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Nov. 2008 Dec. 2009 Fratelli Fresh, Sopra restaurant, Sydney, Australia (Company owning three casual and trendy Italian food shops and restaurants and providing also cooking classes) Head waitress, cashier, extra waitress for two of the restaurants Developed team efficiency Supervised private functions Acquired knowledge on Italian wines Plazza Athne and Le Crillon, Paris, France (two of the most luxurious hotels of Paris) Head waitress, Room service Ensured quality standards Trained new employees and apprentices Developed a strong understanding of the organization of the operations Le Barlotti, Paris, France (Fashion restaurant, part of Georges V group, few steps away from place Vendme) Head waitress, barmaid, and hostess developed excellent skills in customer service trained in sales and service held various F&B positions
April October 2008
August 2002 January 2004
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) ASOF-TOGO, Kpalim, Togo Three months internship in education, development and agro-forestry Dauphine Paris Master of Economics Applied option international affairs Bachelor's degree in Economics Applied option economy and management Diploma of Applied Mathematics and Social Sciences Lyce Chaptal , Paris France High School Diploma with specialisation in Science
January March 2009 2002 - 2005
2001-2002

Languages: Technology: French: mother tongue English: fluent Spanish: basic knowledge Pack Microsoft Office, E-views
INTERESTS
Travels (Australia, Africa, Europe, USA); cooking; oenology; sport (running, volley ball)
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Julien MONSEL
Tel: + 33 (0) 6 11 65 80 44 Date of birth: 16 April 1983

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Email address: julien.monsel@essec.edu Nationality: French
EDUCATION
2010 - 2011 2003 - 2007 ESSEC BUSINESS SCHOOL, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) EDHEC BUSINESS SCHOOL, Nice, France Masters Degree in Business and Management (AACSB EQUIS accredited)
2008 2010 THE DOYLE COLLECTION HOTELS (Head Office), London, United-Kingdom THE MARYLEBONE**** / THE BLOOMSBURY**** / THE KENSINGTON HOTEL**** 559 rooms in total Cluster Credit Controller Finance Supervisor Level Managed 1 person Increased sales revenue by extending credit to corporations and travel agencies and minimized risk of loss from bad debts Dealt with an average 750 000 aged debtors balance per month Maintained company standards with 75% of the debtors outstanding in the current month, 20% over 30 days, 5% over 60days and an average payment of 35 days Invoiced clients around the world and dealt with all billing discrepancies Worked in close relation to head of departments Developed and implemented F/O procedures THE KENSINGTON HOTEL****, London, United-Kingdom 149 rooms Account Assistant Reported directly to the Regional Financial Controller - managed 1 store man Accurately completed the Gross Revenue Report each day and investigated on any discrepancies Prepared Revenue file reconciliation, detailed daily discrepancies and adjusted postings Audited all F&B purchases, invoices and delivery notes in order to good receive them Placed food, beverage and stationary orders, and dealt with the suppliers FOUR SEASONS HOTEL GEORGE V****L, Paris, France 245 rooms Assistant Credit Controller Controlled debtors accounts, followed up on payment and dealt with billing discrepancies Managed travel agencies, banquet and catering, and Le Cinq restaurant accounting Invoiced clients around the world for amounts up to 280 000 EIFFAGE IMMOBILIER, Vlizy, France Internal Auditor Organized a liquidation planning of 80 inactive real estate companies taking into account the analyze of the financial and juridical costs related to these companies administration Calculated financial ratios to permit the best top management visibility on programs profitability Managed the sale forces implementing quality procedures to improve relationship with potential buyers DECATHLON, Nice, France Seller
2007 2008
2006 2007
2005 2006
2001 2005

Languages Technology French: native language / English: fluent Computer literate (Opera, SAP, Fidelio, Microsoft Office)
INTERESTS
Art of Cooking, Travel, Rugby, Piano
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Mrudu NAIR
Tel: + 33 (0)668129235 Date of birth:16 May 1982

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Email address: mrudu.nair@essec.edu Nationality: Indian
2007 2010 The Oberoi Hotel, Mumbai, India. Assistant Front Office Manager Trained and developed assistant manager(s), executives and supervisors in technical, administrative and managerial abilities Ensured that the department complied with and exceeded the SOPs set by The Oberoi Hotels Assisted FOM with establishing written guidelines and controls, attained objectives (budgets and marketing Plan) written yearly and reviewed quarterly Assisted FOM with daily sell strategy as well as in daily operations
2006 2007
Indian Hotels Company Limited, (Taj Lands End Hotel), Mumbai, India. Duty Manager, Front Office. Managed day to day activities in front office including front desk, concierge bell stand, airport services, transport, doormen and guest relations Oversaw the smooth arrivals and departures of guests in the hotel Met and greeted all VIP guests of the hotel Conducted regular associate training, monthly meeting and monitored tracking system for all trainings
2004 2006
JW Marriott, Mumbai, India. Team Leader, Front Office. Led by example on aspects of courtesy, helpfulness and grooming/ overall presentation Conducted regular associate training, monthly meetings and monitored tracking system for all trainings Achieved customer satisfaction through friendly and proficient service and ensured repeat business through personalized, efficient service Performed all front office jobs in demand times
EDUCATION
2010 - 2011 2000 - 2004 ESSEC Business School, Paris, France. MBA in International Hospitality Management (AACSB-EQUIS accredited) Welcomgroup Graduate School of Hotel Administration, Manipal, India. Bachelors in Hotel Management. St. Josephs Higher Secondary School, Trivandrum, India. Kerala State Board of Secondary and Higher Secondary Education cole Fondary, Paris 15, France. cole de Paris.
1993 - 2000
1988 - 1993

Languages Technology French, English, Hindi and Malayalam (all fluent) ; Tamil (spoken) Microsoft Word, Microsoft Excel, Microsoft Power point, Opera, Fidelio, Marsha
INTERESTS
World affairs and sports journalism, tennis, travelling
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Samantha NIOCHE
Tel: + 33 (0) 6 10 92 53 02 Date of birth : 25 February 1980

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samantha.nioche@gmail.com Nationality : French
Feb Jul 2010 HILTON, Phuket, Thailand Operational Cross-training internship Front Office (GSA, GRO, Concierge, Bell Boy, Call Center, In Room Service) Food & Beverage (Kitchen, Outlet manager, F&B Assistant Manager) Sales and Reservation (Worked on the transfer from Opera to OnQ) MORGAN STANLEY, Paris/London, France Fixed Income Sales Sold hedging and investment strategies Underlying products: bonds, cds, indices, asset swap products, cdo, clo, abs... Covered French institutional clients (asset managers, insurance companies, banks, prop traders) Provided Research Analysis and real-time information to clients Elaborated trading ideas to optimize customers portfolios and generate business Traded customers on innovations Organized road shows to market our analysts, structurers and traders Explored the market to broaden our customers portfolio CREDIT AGRICOLE, Paris, France Financial Analyst Market analysis (competition, market growth, human potential) Financial analysis (profitability, solvency, income statement intermediate balance, cash, working capital). Financial data interpretation in order to offer restructuring plans Legal analysis in order to respect specific regulations ESSEC Business School, Paris, France MBA in International Hospitality Management IMHI (AACSB-EQUIS accredited) Major in Real-Estate ESSEC Business School, Paris, France AACSB accredited Major in Finance National University of Singapore (NUS) Exchange program with the MBA 6 months DAUPHINE Paris IX Master Degree in Management
2003 2009
Jul Aug 2000
EDUCATION
2010 - 2011
2003 2002 2001

Languages Technology French (mother tongue); English (fluent) Word, Excel
INTERESTS
Art Fencing Dance Skydiving Scuba diving Traveling Art First Prize at lyce Carnot Paris Ile-de-France literary First Prize at lyce Carnot Competition level 5 years at the Cercle des Armes 6 years of ballet followed by modern dance Free fall certificate PADI, Advanced Open Water level Backpack trip around the world 7 months (South America, Australia, Asia)
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Flavia PIOLTELLI
Tel: + 33 (0)6 59 50 47 15 Email address: flaviapioltelli@hotmail.com Nationality: Italian/Peruvian

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Oct 2009 Aug 2010 Expedia, London, UK (Leading on line Travel Company) Revenue Specialist, Market Management Department Responsible for increasing the revenue, supported market managers in improving the market price and inventory competitiveness. Worked closely with revenue managers and conducted market visits. Processed hotel contract renewals and leading ad hoc projects. Star Ratings Specialist, Global Supply Operations Department Determined, activated, maintained, and audited star ratings for EMEA contracted hotels for Expedia and Hotels.com. Assisted with daily, weekly and monthly reporting. Assisted with the management, maintenance and control checks of the hotels.com guest reviews program. Handled resolving requests and disputes from hotel partners and internal departments. Millennium Mayfair Hotel, London, UK - 4 star deluxe Duty Manager Senior, Front Office department Provided assistance in hiring, training, supervision and discipline of all front office staff members. In charge of VIPs and regular guest recognition scheme. Oversaw and coordinated all operational aspects of the Front Office. Millennium Baileys Hotel, London UK - 4 star deluxe Night Manager, Front Office Department Ran the Hotel in the absence of the General Manager. In charge of the night run of all the systems and of ensuring that requested reports were printed, the daily work of the Front Desk checked and corrected if necessary. Receptionist, Front Office Department Responsible for a float and cashiering duties, reservations assistance, operated safety security boxes, and currency exchange service. Los Delfines Summit Hotel & Casino, Lima, Peru 5 Stars Front Office Agent Senior, Front Office Department Assigned rooms, billed banqueting and events accounts, billed and coordinated groups and airline crews, and assisted with reservations.
Dec 2007 Sep 2009
Jan Nov 2007
Feb Dec 2006
Sep 2005 Jan 2006
Mar 2004 Apr 2005
EDUCATION
2010 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Cornell University Online certificate Certificate in financial management San Ignacio de Loyola University, Lima, Peru Member of the Leading Hotel Schools of the World. Final score 15.9/20 TOP FIVE of my graduating class.
2009
1999 - 2004

Languages Technology Spanish: native language, English: fluent, French: intermediate, Italian: basic Micros, Fidelio, Opera , MS Word, MS Excel, MS Power Point, MS Visio 2000.
INTERESTS
Travel, theatre and sports.
14
Fabien POIRIER
Tel: + 33 (0)660180444 Date of birth: 5 February 1976
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Email address: Fabien.poirier@essec.edu Nationality: French
CAREER OBJECTIVE
A position in project development, focus on hotel and/or restaurant pre-openings and openings stages
Apr 2006Dec 2009 Avenance Entreprises (ELIOR), France Restaurant Director, Contract catering for Sagemcom and Renault (850 and 1200 covers/day) Sagemcom restaurant opening, implemented customer database and cashier system Recruited and conducted team training (from 15 to 22 persons) Responsible for the budgeting of the unit and its application In charge of the conception of menus (Sagemcom) Managed customer relations Restaurant Associates (COMPASS), London, UK Back of House manager, Contract Catering for Reuters and Lehman Brothers (1250 and 2000 covers/day) (team size between 5 and 8 members) Actively participated in the opening of Reuters restaurant Set up of the purchasing procedures, and F&B cost control Responsible for food stocktake and control. Browns Hotel (5*), London, UK Store and Purchasing Manager In charge of the day to day hotel purchases (F&B, housekeeping products, stationery..) Referenced, negotiated and evaluated performances of suppliers Responsible for a high valued wine cellar (1.300.000) Thistle Royal Horseguards (4*), London, UK F&B Cost Controller Managed the F&B suppliers accounts, Dealt with monthly F&B revenue report, F&B revenue forecast and daily food cost Created the restaurant wine list Responsible for purchasing of F&B products Renaissance Chancery Court Hotel (5*), London, UK Chief Steward, Opening of the Hotel (team size 26 people) Set up, implemented and reviewed standard operating procedures Recruited, trained and evaluated the team performance
Jun 2004 Mar 2006
Oct 2003 May 2004
Jan 2002 Oct 2003
Nov 2000 Nov 2001
EDUCATION
2010 - 2011 1995 - 1998 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Lyce Htelier de St Quentin en Yvelines Undergraduate Diploma in Hospitality Management

Languages Technology French: native, English: fluent Hospitality sector softwares: Fidelio, SAP, Micros, PI, Alphares II Microsoft office (Word, Excel and Powerpoint)
INTERESTS
Reading (historic, thrillers, cooking magazines), cooking and pastry, oenology, IT
15
Adlade PUJOL
Tel: + 33 (0) 608541060 Email address: adpujol@gmail.com Nationality: French
Date of birth: 13 November 1978

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2007 2010 Best Western Hotel le Donjon Carcassonne, FRANCE
(3* hotel, 62 rooms, 21 employees + 10 season employees each year)
SA Cite-hotels group Turnover 2.1 million euro in 2009 Best Western Quality reward in 2007 General Manager Overlooked investment programs on site (renovation, extension) Managed accounting and reporting to the central financial controller Organised and supervised the work with my heads of departments In charge of employees recruitment Responsible of sales and marketing (in house and external) Acted as a communication coordinator of SA Cite-hotels group Organized events with local authorities Involved design and decoration of hotels and restaurants of SA Cite-hotels group 2004-2007 Resident Manager Conducted front desk operations including checking guests in and out Scheduled and trained front desk staff Handled guest needs and requests to ensure optimal levels of guest satisfaction Supervised housekeeping department and costs Bank of Languedoc Credit Agricole Limoux, FRANCE Relationship Manager Overseen portfolio of individual bank accounts Generated housing loans and consumption loans Dealt with house and car bank insurances Responsible for private investors accounts
2001 2004
EDUCATION
2010 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Aprenticeship BTS Assistant PME-PMI Chamber of Commerce Carcassonne, France Esmod Paris (International Fashion University Group France) One year business fashion program followed Undergraduate Studies Private Law Major in Labour Law Toulouse University, France
French: native English: fluent Spanish: fluent Word / Excel / PowerPoint / Photoshop Hospitality Industry Technologies: Hotix, Extranet Booking.com / Expedia / Gullivers / Hotel Donjon web site
2007 - 2009
2003 - 2004
1996 - 2000

INTERESTS
Cinema, photography and design, traveling (travels in USA, Japan, Spain, England, Greece, Egypt)
16
Anas RAHHOUTI
Tel: + 33(0)6 48 35 14 20 Date of birth: 2 November 1983
nd
Email address: anas.rahhouti@essec.edu Nationality: Moroccan
2009 2010 504 Holding, Marrakesh, Morocco (Restaurant holding company) Operation Manager Controlled and managed inventory, cash and sales for three brand restaurants In charge of hiring, training, evaluating, and organizing staff Improved quality service and customers satisfaction by redefining work assignments El Ch Restaurant, Marrakesh, Morocco (Caf Restaurant business) Owner & General Manager Staff recruitment and management, organized the shifts Cash and credit management, commercial negotiation with providers Marriot, Marbella, Spain (Beach Resort Vacation Club) Front Office Management Trainee At your service agent, coordinated information between departments Express check-in agent, managed guest needs Les Roches, Marbella, Spain F&B supervisor Managed the operation in all F&B outlets (Buffet, a la Carte Restaurant, Bar) Supervised 3 year and 1 year students in all F&B outlets Assisted the F&B Manager
rd st
2008 2009
Jan. Jun. 2008
Jan Apr. 2007
Jun. 2006 Jan. 2007
Mansour Eddahbi Palais des Congrs, Marrakesh, Morocco Restaurant Manager Assisted arrival of guests and supervised the waiters Mansour Eddahbi Palais des Congrs, Marrakesh, Morocco Front Desk Supervisor Check in and checkout, dealt with guests complains Concierge Mandarin Oriental Hyde Park Hotel, London, United Kingdom F&B Trainee Room service attendant, served in room meals, private dining ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Les Roches Marbella School of Hotel Management, Spain Bachelor of Business Administration in Hospitality Les Roches Marbella, School of Hotel Management, Spain Swiss Hotel Association Diploma Lyce Victor Hugo, Marrakesh, Morocco High School Diploma Quadri-lingual Arabic, English , French, Spanish, Windows OS, MS Office (Word, Excel, PowerPoint, Access), Fidelio (CalcMenu)
Jun. 2005 Jan. 2006
Jul. 2004 Jan. 2005
EDUCATION
2010 - 2011 2006-2007 2004-2006 1996-2003

INTERESTS
Sports Hobbies Tennis, fitness Music, cinema, travelling, history and economics
17
Dor RUBINSTEIN
Tel: + 33 (0)7 86 48 77 22 Date of birth: 25 February 1981
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Email address: dor.rubinstein@essec.fr Nationality: Israeli /Austrian
2006-2010 Dor Rubinstein Catering Service, Tel Aviv Yaffo, Israel Founder and chef Ran the catering service in a highly competitive environment Hired workers, was in charge of Public Relations and negotiated with vendors Consulted an independent company for the opening of a food establishment BDO Karma Luxury Cosmetics, Daytona Beach, Florida, USA Regional Manager Managed the sales department in the north Florida region (4 establishments) Recruited and trained new staff and Operated the inventory control unit Harel LTD, Ramat - gan, Israel Investment consultant Traded stocks, options and futures for an independent trader Handled tax refund issues for the companys clients Managed the Internet service unit for independent traders Sergos Restaurant, Tel Aviv, Israel Pantry chef Actively took part of the opening team of this new establishment Trained commis chefs and supervised the hygiene levels subject to the health ministry rules Artichoke Restaurant, Tel Aviv, Israel Pantry and pastry chef Initiated a retail dessert selling line for coffee shops and restaurants Managed preparations for banquets held in the restaurant Feinscmecker Delicatessen, Tel Aviv, Israel Manager Supervised all store activities: sales, promos, pricing and inventory Israeli Defence Force, Israel Non commissioned officer in the CID (Criminal Investigation Division) Investigated national superiority cases at the CID special unit and worked with limited time and under high pressure Commanded and trained a crew of fifteen investigators
Oct 2009- Feb 2010
2008
2005-2006
2005
2004
1999-2002
EDUCATION
2010 - 2011 2008 2003-2006 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Meitav College, Tel Aviv, Israel Investment consultancy licence The Academic College of Tel Aviv Yaffo, Tel Aviv, Israel BA in Economics and Management

Languages Technology Hebrew: native, English: fluent, French: intermediate, Italian: basic MS Word, MS Excel, MS Power Point
INTERESTS
Food, travel, architecture, sports and history
18
Zeinab SHAHIN
Tel: + 33 (0)650485675 Email address: Zeinab.shahin@essec.edu Nationality: USA/ Egypt/ Russian permanent Residency
2009 2010 Stratinvest Ru, LLC, Moscow, Russia Business Development Real Estate Department, Senior Consultant Newly established department in order to enhance the companys governance structure, and new subdepartments, including real estate consulting, hotels, and international residential real estate KNIGHT FRANK PROPERTY CONSULTANCY, Moscow, Russia Senior Consultant, International Consulting &Hotels Development Main tasks included Market research International hotel operators search Site and neighbouring analysis Concept recommendations MANDARIN ORIENTAL HOTEL, Washington DC Guest Recognition Assistant Manager Supervised, leaded and managed all levels of the guest recognition team. Introduced and implemented the customer loyalty program club 2000, 1000 program designed for revenue generating clients. ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) The George Washington University, Washington DC, USA Master in Tourism Administration (MTA) in International Marketing/ Hotels
2006 2009
2005 2006
EDUCATION
2010 2011 2003- 2005

Languages Technology English: fluent Arabic fluent Russian: intermediate Advanced skill of Microsoft Word, Excel, PowerPoint
INTERESTS
Windsurfing, cooking, reading
19
Benot VANDEN ABEELE

Tel: + 33 (0)6 71 21 26 89 Date of birth: 12 September 1977
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Email: benoit.vandenabeele@essec.edu Nationality: French
Always eager to learn, my educational and professional experiences reflect my interest for arts and sciences. Passionate of travels and cultural exchanges, I have decided to re-orient my career in the hotel industry. My ability to adapt to new environment and my intellectual skills that combine both creative intuition and analytical reasoning are my main assets. EDUCATION
2010 2011
ESSEC Business School, Paris, France

MBA in International Hospitality Management Concentration in Real estate and Luxury
2001 2004
Ecole Nationale Louis Lumire, France French leading engineer school for movie operators. Sorbonne-Nouvelle, Paris
Master in cinematographic studies
1998-2001
1997-1998
Universit Lille III, France

Undergraduate degree in physics
1995-1997
Lyce Robespierre, France

Preparatory class for high scientific school
2007 2010
Villa Madame, Paris

(4 stars boutique hotel, Saint-Germain-des-Prs) Receptionist
2005 2007
Assistant camera operator

Commercials, short movies, documentary

Languages Technology French (mother tongue), English (fluent), Japanese (basic) Excel, Word, Medialog, InDesign, Photoshop, Final Cut
INTERESTS
Travels (Japan, Indonesia, Thailand, India, Canada, USA) Literature (French, English, Russian and Japanese) Photography
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Antoine WEINSTEIN
Email address: antoine.weinstein@essec.edu Date of birth: 28 January 1981
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Nationality: French
CAREER OBJECTIVE
To hold a management position within a luxury hotel chain in any part of the word.
EDUCATION
20102011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited)
May 2008 to June 2010 Hotel Prince de Galles (Starwood Luxury Collection) **** - Paris Night concierge *Provided of sightseeing, restaurants, bars and other activities recommendations *Supervised the bellboy and doorman team. *Closed the concierge cashier. *Managed the daily newspaper order and delivery. JP Education - Bangkok - Thailand (Agency providing foreign language teachers to local schools) English and teacher *Taught grammar and conversation lessons Hotel Prince de Galles (Starwood Luxury collection) **** - Paris Night Auditor / Night Receptionist *Controlled the daily turnover and sent the reports to the management. *Controlled the daily revenues of each department. *Responsible of the hotel during the night when night manager off duty Prince de Galles Hotel (Starwood Luxury Collection) **** - Paris Bellboy *Assisted the concierge.
November 2008 to May 2009
February 2007 to May 2008
April 2005 to February 2007
Languages: French (mother tongue), English, Spanish, Thai (spoken, notions in reading and writing) Technology: Fidelio / Opera, Excel, Words INTERESTS
Traveling (USA, Europe, North Africa, Israel, China, Vietnam, Cambodia, Thailand) Music (piano) Sport (boxing, swimming)
21
Amel ZIANI -ORUS
Tel: + 33 (0)6 85 75 06 27 Date of birth : 15/04/1980
Email address : amel_ziani@hotmail.com Nationality : French
To pursue a career in project management and consultancy in the upscale hospitality sector ( full time job - available le in September 2011)
2007 2009 Jumeirah, Dubai, UAE (Luxury 5-star hotels ) Quality Assistant director/ Business Excellence department ( led a team of 5 people) Assisted senior management in embedding a culture of excellence in the resorts : Managed the guest feedback process Participated in the Dubai quality award ( won the 2010 award) Conducted Business Excellence awareness training sessions (quality standards, EFQM model, complaint handling) Monitored, reported and presented monthly Customer satisfaction index and mystery guest assessment results for decision making Ensured conformance to ISO 9001:2000 and managed internal and external Quality reviews Designed and provided monthly cluster dashboard for the top management including benchmark of main KPIs for all Jumeirah hotels (CSI, loyalty score, MPI, RGI, Occupancy, profits, Turnover, Mystery guest assessments score (MGA)). Reviewed quarterly business objectives for operational departments, providing assistance in action planning and progress reviews. Administered an internal innovation system, derived campaigns for colleagues awareness and organised brainstorming sessions. Deloitte/Infineo, Paris ( consulting department) Management and organisation consultant Involved in several organization and performance management missions for international companies, including but not limited to: A French public transport company: Assisted the client in centralizing the company product invoicing (from 23 regions to the headquarters). European aviation company: Defined and set up KPIs in SAP system in order to reduce the Working Capital of the company. 2004 2005 1998 2004 Schlumberger Business Consulting, Paris Trainee: Implemented and managed the knowledge management system and process. 2 star family hotel, Paris Operational experience
2005 2007
EDUCATION
2010 - 2011 ESSEC Business School, Paris MBA in International Hospitality Management (AACSB-EQUIS accredited) Other schools Ecole Centrale Paris: Master degree in innovation and technology management ESLSCA, Business School, Paris, France : Bachelor degree in Management and International Marketing UC Berkeley USA: summer session (Courses in International Negotiation and Marketing Research) French, English, Arabic Advanced Excel, Word, Power Point, Outlook Hotels, Theatre, diving, travelling (Europe, North America, Middle East, Asia)
2003-2004 1998-2002 2000 Languages Technology
INTERESTS
22

Two Year Track - Class of 2011
23
Josphine BALAS
Tel: + 33 (0)6 59 62 64 07
Email address : Josephine.balas@essec.edu Nationality : French
Date of birth: 7th April 1986
EDUCATION
2009 - 2011
Oct 04 - Jun 07
ESSEC Business School, Paris, France MBA in International Hospitality Management (IMHI)(AACSB-EQUIS accredited) Major: E-commerce and luxury Bachelor Degree in International Hospitality Management. Institut Vatel, Paris, France
Apr 10 Sept 10
ACCOR, Headquarters, Evry, France. Trainee, Project Manager Assistant, HES Department (Hotel Equipment and Services) Elaborated estimates, listings and contracts. Managed logistics. Set up mock up rooms. Hotel Princesa Sofia 4* GL, Barcelona, Spain. (500 rooms). Club Concierge Front desk agent: receptionist and concierge at The Club lounge and reservations agent, exclusively for The Club. Supervised The Club rooms housekeeping and controlled the rooms. Handled catering and stock monitoring duties. Hotel AC Santo Mauro 5*GL, Madrid, Spain. (51 rooms), Trainee, Front desk agent Worked in front and back office (reception, conciergerie and reservations). Welcomed VIP guests. Htel dAubusson 4*, Paris, France. (49 rooms). Handled receptionist, concierge and cashier duties: involved in all Front Office duties on front office and software uses Managed a team of six people in housekeeping. Handled F&B Manager duties: stock & amenities controller, maitre dhtel during breakfast time. Hotel Phillips 4*, Kansas City, USA. (213 rooms). Trainee Carried out server and cashier duties at the 12B restaurant, Managed room service on morning shifts. Htel La Sivolire 4* GL, Courchevel, France. (42 rooms). Trainee Receptionist (2 months). Server on mornings shifts (2 months). Millsime Htel 3*, Paris, France. (21 rooms). Front desk agent 3 days a week by herself. Check-in, Check out, Cash control, reservations, and concierge. Housekeeper 2 days a week Managed the hotel linen and a four member-team Handled breakfast service. French: mother tongue, English: fluent, Spanish: fluent Office: Word, Excel, Power Point Opera, Fidelio, Prestige
Jun 08 Dec 08
Sept 07 Feb 08
Sept 06 Jul 07
Jan 06 - Apr 06
Dec 04 - Apr 05
Feb 04 - Jun 04

INTERESTS
Travelling, gastronomy, oenology, skiing, horseback riding, photography ASSOCIATIONS President of the ESSEC MBA Hospitality Management Students Bureau Member of the 4L Rally Trophy Association
24
Laura BEN IBGUI

Tel: +33(0)6 20 96 66 56 Long term email address: lbenibgui@gmail.com Nationalities: French and Israeli
Date of birth: 12 Sept. 1985

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EDUCATION
20092011 2008-2009 2005-2006 2004-2005 2003-2004 2003 IMHI-ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) CMH-IEMI, Paris, France European Bachelor in International Hospitality and luxury brands management Interdisciplinary Center Business School, Herzliyya, Israel B.A in Political Science Oulpan Etsion, Jerusalem, Israel Preparatory class to University ISTH, Paris, France Preparatory class Sciences-Po Yabn High School, Paris, France High School Diploma with Specialization in Mathematics
March September 2010 HOTEL LANCASTER LONDON, (4* ; 420 rooms), London, England Internship in the Finance Department Rotated among the different positions within the department: accounts receivable, accounts payable, commissions payments, F&B cost control, events invoicing, income audit. Rotated among the different departments within the hotel: front office, F&B outlets, room service, Sales & marketing, reservations, events sales, purchasing, housekeeping and kitchen. Implemented red-star standards for the finance department and trained the team for their achievement. Created new induction scheme and welcome pack for the finance department and trained the team. Created a training program on financial statements for executive committee members and line managers. HOTEL CONCORDE LA FAYETTE, (4*; 950 rooms), Paris, France Internship in Events Sales and Coordination Contributed to sales : established contracts and proposals, handled customer relationships Coordinated events : realized plans, briefed the team , communicated with the different services involved Involved in research and development of new concepts, products and presentation Dealt with suppliers and orders Implemented a process booklet of the department ESPRIT, Levallois, France (International Style Brand) Sales Person Actively participated in achieving the sales target of the store and contributed in continued growth of sales, created and implemented team challenges to increase up selling Participated in the organization and the follow up of the inventory, and to the merchandising Handled the opening and the closing of the cash office EHRLICH & PARTNERS, Tel Aviv, Israel (Leading Israel based patent attorneys firm) Employee at the Accounting Department & Administrative Assistant Assisted in daily accounting data entry Followed up the accounts receivables Set up appointments and welcomed customers Up dated customer data base French : mother tongue Hebrew: bilingual English : fluent German and Spanish : basic Microsoft Word, Excel (with VBA), PowerPoint, Outlook, Opera, Acom
February August 2009
September December 2008
AugustSeptember 2006 & August October 2005

Languages Computer skills
INTERESTS_____________________________________________________________________________
Food & wine, literature, cinema, photography, modern art Other: French first aid certificate, Camp Counsellor certificate (BAFA) Association: Responsible for the foreign relations in the BDE (Student Association)
25
Jrme BEREAUD
Tel: + 33 (0)6.45.16.29.47 Date of birth : 5 July1983

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jeromebereaud@hotmail.com Nationality : French
CAREER OBJECTIVE
To pursue a career in company development. A strong interest in entrepreneurship.
EDUCATION
2009 - 2011 1998-2003 ESSEC Business School, Paris, France MBA in Hospitality Management, IMHI, (AACSB-EQUIS accredited) Ecole htelire Savoie-Lman, Thonon les Bains, France Undergraduate Diploma in Hospitality Industry
April Sept 2010 Columbus Caf/A la CARTE, Paris, France Concept of coffee shop/Saladbar Internship in Franchise/Marketing/Product development Coordinated the creation of our two websites with an e-commerce agency Carried out the development of the new Club sandwich Columbus Followed up the director of franchise in his daily tasks and stores openings Harrods London, England World s largest luxury retail store with 25 restaurants Mobile Restaurant Manager Replaced managers on their days off, (over 13 restaurants) Participated in the opening of the Caffe Florian restaurant Impact Marketing for Jack Green Energy, Brisbane, Australia Renewable energy retailer Field Sales Manager Responsible for the daily organization of the team (4 people) Seor Frogs, Cancun, Mexico Bar Restaurant and Entertainment (1000 covers) Assistant Bar Manager Assisted the Bar Manager in his daily tasks, organized schedules, handled orders Implemented a project of hygiene, security and working conditions Cuernavaca Restaurant, Via del mar, Chile. Mexican restaurant (120 covers) Bar Manager Responsible for the daily inventory and orders, in charge of the service Savannah Beach Club ( 900 covers) Ibiza, Spain Waiter/Bartender Handled 35 tables with two waiters Wheatleigh Hotel 5* Lenox Massachusetts, USA 19 rooms, 100 covers Captain/Assistant Matre D In charge of the day to day Dining Room organization, service of the Dining Room, banquets, meetings and weddings Responsible for the weekly purchases, monthly inventory and cost control of the cheese selection. Assisted in training new employees French : mother tongue, English : fluent, Spanish : fluent Word, Excel, Power point
AprilAugust 2009
2007 2008
2006 2007
Nov 2005 Feb 2006
May Oct 2005 2003 2005

INTERESTS
Travelling, learning languages, cooking, practicing sports, dancing, currently writing a book about travels around the world with introduction to the hospitality world.
26
Hubert BOUCHER________________________________________
Tel: + 33 (0) 603391489 Date of birth: 21st August 1986 Email address: hubertboucher@hotmail.fr Nationality: French
EDUCATION
20092011 2004-2007 IMHI-ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Institut Paul Bocuse, Lyon, France Bachelor degree in Hospitality & Restaurant Industry Management Kempinski Hotel Huizhou (5*; 340 rooms), Huizhou, China Pre-opening offices Management Trainee. Held the position of project manager reporting directly to the General Manager Collaborated in the business plan and in the sales & marketing plan Took part in the strategic planning of the hotel In charge recording the hotel information into the GDS (Lanyon web based application) In charge of setting up and maintaining the hotel website Involved in the FF&E budget, items selection and negotiation process Involve d in the executive committee meeting and decision process Conceived the critical path of the hotel for the pre-opening period Involved in the recruitment process for operational positions Sofitel St James, (5*; 186 rooms), London, United Kingdom Food & Beverage Trainee Analyzed competition for the hotel restaurant (French Luxury Brasserie) Wrote and implemented the new standards of procedures for the F&B outlets Held the position of conference & banqueting supervisor Acted as back of the house manager Coordinated the F&B outlets Improved the cost control of the F&B outlets In charge of the F&B budget Sofitel The Grand, (5*; 177 rooms), Amsterdam, The Netherland Food & Beverage Trainee; Conferences & Banqueting Supervisor Managed teams of 2 to 25 waiters Organized private and business events Dealt with guests requirements and complaints Paul Bocuse Restaurant, (3 Michelin Stars; 122 seats) Collonges au Mont dOr, France (One of the worlds best restaurants) Trainee, Waiter and Sommelier Assisted Chef de Rang and Head Waiters in the service Assisted the Sommelier in stock management and service French: mother tongue, English: fluent Word, Excel, VBA, Power Point
Apr-Sept 2010
Jan-Dec 2008
June-Sept 2006
June-Sept. 2005

INTERESTS
Sport: football, golf, squash, tennis, volleyball, handball Wine: part of the jury in the wine contest Chardonnay du Monde and highly knowledgeable Cooking, music (all kinds)
27
Cline CALOT
Tel: + 33 (0)6.48.10.61.54 Email address: celcalot@gmail.com Nationality: French
Date of birth: 23 July 1986

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EDUCATION
2009 - 2011 2006-2007 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Universit de Nantes Bachelors degree in Foreign Languages for International Affairs (With Honors International Hotel and Restaurant Management Specialty Lyce Franois Rabelais Hrouville Saint-Clair (14) Undergraduate Diploma - Hotel and Restaurant Management Marketing Option
2006
MarchSept. 2010 The Leading Hotel of The World, Paris, France Regional Sales Office Sales Coordinator, Sales Department Organized and launched the Paris annual showcase Took part in the corporate contracts negotiation process Organized and participated in sales calls Managed Marketing Projects ACCOR, New York City, USA International Sales Office Sales Coordinator & VIP Desk Manager, Sales Department Organized trade shows in North America (Montreal, Los Angeles, Miami...) Organized and handled sales calls with worldwide deluxe agencies Promoted the brand through marketing projects (newsletters, sales presentation, advertising...) Organized and led FAM trip with travel agents (Chicago 07) Hotel Plaza Athne - 5*- Paris, France Luxury property, Dorchester Group Housekeeper, Housekeeping Department In charge of managing chambermaids Responsible for the quality of the rooms Responsible for the VIP treatments and upgrades Welcomed and interacted with VIP guests Hotel Novotel, Bayeux, France ACCOR Group Front Office Receptionist Responsible for reservations and back-office operations Handled some items of accountancy refunds or payment of invoices deferred by travel agencies Settled guest accounts, ensuring accurate cashiering French: mother tongue; English: fluent; Spanish: Basic knowledge Advanced pack-office (Word, Excel, Power Point), Internet skills
July 2007 December 2008
May August 2005
May-July 2004

INTERESTS
Lyric singing, travelling, gastronomy, cooking
28
Flora CHERRIER
Tel: + 33 (0) 6 17 57 50 28 Email address : flora.cherrier@yahoo.fr Nationality : French
Date of birth : 9 November 1984

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EDUCATION
2009 - 2011 2003 - 2007 2006 2002 - 2003 2002 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) MBA Institute (INSEEC group), Paris, France Bachelor of Science in Business Administration University of Florida, Gainesville, USA Spring semester Commercial preparatory school, major: Science Saint Michel de Picpus, Paris, France High School diploma, major: Science Notre Dame de la Providence, Vincennes, France
2009 to present Louvre Hotels Hotel chain
Apprentice in Development
2008
In charge of the prospection of investors, sites or hotels to affiliate In charge of writing the development documents of the new sites to present at the development committee CACEIS Bank, Paris, France Investment bank Network Manager In charge of the negotiation of contracts and rates with the custodians Elaborated and set-up invoice procedures Hotel Ambassador****, Concorde Hotels and Resorts, Paris, France Seminar and Banquets coordinator In charge of qualification of requests, sending of quotations, negotiation and appointments with customers : visits of the meeting rooms Put together and sent contracts and functions sheets Coordinated events between different departments of the hotel Defined the parameters of the new rates in Opra software INSEEC Group (INSEEC, MBA Institute, Sup de Pub), Paris, France One of the leading French Graduate Schools of Management and member of the Confrence des Grandes Ecoles) Salesperson Villeroy & Boch, Paris, France Manufacturer and marketer of high-quality ceramic products Sales person Grand Hotel, Grand Canyon, USA Front desk employee(greeting guests, check in , check out) Mother tongue English: fluent, Spanish: beginner Opra software, Microsoft Office (Word, Excel, Power Point, Access)
2007
2006
2005
2004

French Technology
INTERESTS
Sports: dance (15 years), golf (7 years), fitness Passionate about the world of luxury and fashion, cinema and American literature
29
Charlotte CHEVASSUS
Tel: + 33 (0)6 66 75 21 85 Date of birth : 27 December 1982
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Email address : charlotte.chevassus@essec.edu Nationality : French
CAREER OBJECTIVE
TO PURSUE AN INTERNATIONAL CAREER IN GENERAL MANAGEMENT
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Major in General Management and Luxury Dublin Business School, Dublin, Ireland Bachelor Degree in Marketing Management Institut Suprieur Europen de Gestion, Paris, France Bachelor Degree in Marketing and Communication.
2005 2006
2003 2005
2010 6 months Htel Concorde Lafayette****Paris 17me, France 950 rooms External Sales Manager, Internship Established the sales statistics for general management Prospected new markets Analyzed competitive set Increased the actual market shares Participated in daily management review and weekly yield meeting Htel Sezz****, Paris 16me, France 27 rooms Receptionist and 1 receptionist Reservations Daily hotel operations Conciergerie Cashier
st
2007 2009
2007 6 months
Htel Novotel Campo De Las Nacions, Madrid, Spain 358 rooms Food and Beverage director assistant and internal audit, Internship Administrative Assistant of food and beverage manager Control of internal audit for food and beverage and room division Operations in the restaurant when needed Mediterraneo, restaurant, Madrid, Spain Waiteress, 35 seats
2002 4 months

Languages Technology French: mother tongue, English: fluent, Spanish: fluent, Italian: intermediary level Microsoft Office 2007, Adobe, HOTIX, Micros, Opera
INTERESTS
Travelling, movies, salsa, theatre
30
Edouard COMBES
Tel: + 33 (0)6 09 59 14 87
Email address : edouardcombes@gmail.com Nationality : French
Date of birth : October 20 , 1985

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CAREER OBJECTIVE
HOTEL & RESORT GENERAL MANAGER
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (IMHI) Major in General Management and Entrepreneurship Taylors College Hospitality and Tourism, Kuala Lumpur, Malaysia Partnership with University of Toulouse, France Bachelor Degree in Hospitality Management (HONS) University Of Pau, France Associate Degree in English Studies (Civilisation, Literature, Oral and Written Language)
2008 2009
2004 2007
2009 2011 Le Royal Monceau, Raffles Paris, France (Palace, 149 rooms, 3 restaurants) F&B Department: Apprentice, 1 year Assisted the F&B director in planning, organizing and leading the F&B department towards the opening of the hotel. (F&B concepts, HACCP procedures, Job descriptions, Recruitment, OS&E) Room Division: Apprentice, 1 year Guest Relations: Satisfied guests special requests, handled complaints, took care of French and international VIPs and followed up on their day-to-day experience with us. Front-Desk: One chance of making the best first impression. Welcomed guests and responded to each request with a following up from beginning to end. Assisted the Room Division Director in the preparation of a budget and administrative tasks of the department. Disneyland Resort Paris, France Hotel Newport Bay Club*** - Convention Center Internship as Assistant Banquet Manager Managed and motivated a team of up to 60 associates (with 5 other team leaders) for 1200 pax banquets. Planning and organizing the team for the preparation of events. Controlled the implementation of HACCP and quality standards imposed by the company. Actively participated in a real life emergency evacuation due to fire. Leader of a project for remodelling the management of guests using the emergency procedures of the hotel. Summer Jobs, Internationally Chef de Rang Fine-Dining Restaurant in Altadena Town & Country Club, Altadena, CA, USA (4 months) Room Service in Sun Valley Resort**** (257 rooms), Sun Valley, ID, USA (2*4 months) Waiter Pool side restaurant and bar, Hotel Crowne Plaza**** (150 rooms) , Biarritz, France (5 months) Beach side restaurant, Biarritz, France (2 months)
Feb-June 2009
2002 2007

Languages Technology English: fluent, Spanish: basic Advanced Excel, Word and Powerpoint user. Micros and Opera.
INTERESTS
Music: Used to be the leader of a band, and hope to experience it again. Planes: Fond of planes and pilots. Respect their sense of self-control and responsibilities Culture: interested in discovering new ways of living, values and cultures.
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Isabelle de LASA
Tel: + 33 (0) 6 63 11 49 44 Email address: isadelasa@gmail.com Nationality: French

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EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management - IMHI (AACSB-EQUIS accredited) Concentrations in Entrepreneurship and E-commerce Paris 1 Panthon Sorbonne, France Double degree in Law and Management (double program in both universities of law and management)
2003 - 2007
From sept 2009 XPERTO, Paris, France (Consulting and Yield Management Company for hotels) Consultant, Apprentice In charge of the e-distribution and revenue management for several hotels in Paris and in Province. Conducted the weekly update of the hotel rate policy and updated all the distribution websites Involved in the development of the company (brought 3 new clients for a contract of 40 000) CONCORDE HOTELS AND RESORTS, Paris, France Assistant Project Manager at the Sales Department, the new entity Meet in Style for groups and conferences Took part in the creation of the new sales structure Established contact with customers Qualified and analyzed customers requests Followed up on prospective clients until the signature of contract (more than 2,5 million of turnover contracted) Managed pricing and contracting negotiations Handled customers accounts (ex : Laboratory Ipsen, Laboratory Takeda and a part of Sanofi ) Internal evolution from leisure / tour operator department(1 year) to laboratories/agencies department CONCORDE HOTELS AND RESORT, Paris, France Internship at the Sales Department, the new entity Meet in Style for groups and conferences Followed by a job proposal (CDI) HOTEL DU LOUVRE, Paris, France Internship Initiation training in several departments: front desk, housekeeping, sales, food and beverage.
Sept 2007 July 2009
June-August 2007
August Sept 2006

Languages: Technology: French: mother tongue, English: fluent, Spanish: good skills, written and oral Excel, Word, PowerPoint, Opera (Sales Force)
INTERESTS
Sports: Karate (brown belt), running (half-marathon of Paris, marathon of Cte de Blaye near Bordeaux), swimming, surfing and tango. Other: travelling (Vietnam, Singapore, China, Croatia, Europe occidental, etc.)
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Henri DEXANT
Tel: + 33 (0)6 48 74 88 46 Email address: henri.dexant@essec.edu Nationality: French
Date of birth: 5 December 1986

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CAREER OBJECTIVE
To integrate a Fast-Track graduate development program in Asia and evolve in hotel operations, within a group that could lead to international career opportunities.
EDUCATION
2009 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (IMHI, AACSB-EQUIS accredited) Majors: General Management, Entrepreneurship University Paris 1 Panthon Sorbonne, Paris, France Double Bachelor Degree in Law and Economics
2006- 2008
2009 2011 2 years Louvre Hotels Group, Paris, France (8 largest hotel chain in the world, with more than 1000 hotels in 41 countries) Human Resources department apprentice Contributed to the creation of the Louvre Hotels graduate program candidate recruitment, training programs, communication Wrote about the French HR process book for property General Managers Coordinated the union elections for 200 hotels in France Analysed compensation and benefits for UK hotels
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2008 2009 9 months
The New York Palace Hotel (5*, 900 rooms), New York City, USA (Dorchester Collection property) F&B Management Trainee Managed the restaurant at breakfast time In charge of F&B amenities and mini bar Assisted F&B managers in their daily operations Controlled daily revenues and expenses Conducted stock control, payroll cost control, financial analysis Hotel Le Meurice (5*, 160 rooms), Paris, France (Dorchester Collection property) Bellboy Provided quality service and managed client relations. Learned basic professional behaviours in the luxury industry, guest contact, team work Hotel Plaza Athne (5*, 190 rooms), Paris, France (Dorchester Collection property) Bellboy Discovery of the luxury hospitality and high quality standards
Summer 2006
Summer 2003

Languages: Technology: French: native English: fluent Proficient in the use of Internet, Word, Excel and Power Point
INTERESTS
Skiing, swimming, cinema President of 4L IMHI 2010 association which participates in the 4L Trophy rally that helps the schooling of African children
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Sophia DJEMMALI
Email address: sophia.djemmali@essec.fr Date of birth: 5th February 1987 Nationality: French
EDUCATION
2009/2011 2005/2009 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) IPAG Business School, Paris Bachelor Degree in Business Administration (Master 1) Major: Entrepreneurship; Option 1: Hospitality; Option 2: E-commerce High School Diploma in Economics & Sociology Major: Economics
2005
2010 6 months ACCOR HOSPITALITY, HEAD OFFICE, (Paris, France) Revenue Manager Assistant Supported the France revenue managers team (corporate clients, portfolio following, presentation for regional meetings) Followed up on a weekly basis of portfolios and tendencies for Bordeaux, La Dfense and Orly (Portfolio analysis, realized analysis, recommendations for hotels revenue managers) Priced leisure group segments Involved in the new pricing of Adagio trying to meet Accors requirement in pricing strategy Supported the chief project bycreating a new tool for a weekly price statement PIERRE & VACANCES, (Paris, France) Product Manager Assistant, Mountain destinations Involved in the offer development and implementation: winter 2009/2010 Prepared the launching of Summer 2009 Oversaw seasonal brochure renewals Negotiated contract partnerships (Spas, ski locations, leisure centers for children, ski pass) Trained sales team Involved in the launching of YetiBox , a new Mountain product targeting the youth market Created and implemented a new concept, met and dealt with communication agencies, Prepared the strategic policy, negotiated entertainment services with ski stations. ACCOR HOSPITALITY, HEAD OFFICE, (London, UK) Marketing Assistant Supported the marketing team in marketing/communication activities for the UK market Coordinated small projects between the Head Office & the hotels Researched for the company leisure loyalty program Followed marketing budget
___
2009 6 months
2008 6 months
2007 2 months 2006 2 months 2005 1 month
LE PARISIEN, Frances leading newspaper, (Paris, France), Consulting Mission within the Marketing Department Studied the decline of sales in Le Val dOise, a French department (qualitative & quantitative studies) NATURE & DECOUVERTES, (Paris, France) Saleswoman and cashier SANGHO, (Paris, France), Tour Operator/Hotel Management Production and Marketing Assistant
___________
French: native language, English: fluent, Spanish: good working knowledge, Arabic: writing skills, Italian: beginner Excellent command of Word, Excel, Access; Proficient in Power Point presentation; working ability to use Sphinx
INTERESTS
Horseback riding for 17 years & dance for 11 years Traveling : USA, England, Austria, Tunisia, Morocco, South Africa, Italia and Spain
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Nicolas FANECHERE
Tel: + 33 (0) 6 85 93 51 05 Email address: nicolas.fanechere@gmail.com Nationality: French

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EDUCATION
2009 - 2011
ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Institut Vatel, Paris, France Bachelor in International Hospitality Management Lyce Victor Duruy, Paris, France High School Diploma major in Sciences
2005-2008
June 2004
2010 (6 months)
Compass Group France, Eurest, Paris, France. Junior Area Manager for the RIE division, 250 restaurants in Paris. Opened two restaurants: 250 and 150 seats Developed food cost control system Developed labor cost forecasting system In charge of training for new programs Audited restaurants Replaced area manager during his holidays Novotel Waterloo, London, United Kingdom, 187 rooms. F&B team member as chef de rang and bartender. Trained new staff Responsible for guest service and satisfaction In charge of stock Hotel Taiwana, St Barthelemy Island, France, 15 suites hotel. Assistant Restaurant manager and Duty manager ( 5PM : 01 AM ) In charge of the restaurant, reception, room service and housekeeping services Novotel La Dfense, Paris, France, 280 rooms Receptionist (2 months): check-in, check-out, reservations by phone Waiter (2 months): 200 seats restaurant, breakfast, lunch & dinner Restaurant Le Caf du March, Paris, France Chef de rang, French Brasserie Receptionist (2 months): check-in, check-out, reservations by phone
2009 (6months)
2007 (4months)
2006 (4 months)
2005 (5months)

Languages Technology French: mother tongue English: advanced Microsoft Office: Word, Power Point. Very efficient in the use of Excel (VBA )
INTERESTS Fond of travelling and learning about new cultures. Sports: jogging, sailing and skiing.
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Nadia FRIEDLI
Tel: + 33 (0)6.22.01.27.14 Email address: nadiafriedli@hotmail.com Nationalities: French & Swiss
Date of birth: 23 August 1985

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EDUCATION
2009 - 2011 2004-2007 ESSEC Business School (IMHI), Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Ecole Htelire de Paris JEAN DROUANT, France Undergraduate Diploma in Hospitality Management Marketing & Management Option COLUMBUS CAFE, Paris, France Assistant marketing manager Developed new communications events, worked closely with franchisees in order to improve relationships between them and the franchiser. Worked on the development of new products In charge of the website SHAKE EAT Restaurant, Paris, France Assistant manager / Apprentice In charge of the communication and marketing of the restaurant (web marketing, collaborated in partnership, developed new tools in order to increase sales) Organized special events HR management (interviews, staff planning) ADECCO PRESTIGE, Paris, France Head waitress in executive clubs ECO restaurant, London, UK Waitress and assistant manager Acted as restaurant manager during his absence Trained and supervised the new staff Assisted the restaurant manager in the administrative tasks (stock, orders ...) LENOTRE Caterer (ACCOR group), Germany Intern / Head Chef assistant Four months training for the FIFA WORLD CUP 2006 in Germany and the Air show in Berlin and Farnborough. Assisted the executive chef in all administrative tasks Co-organized job interviews with the HR manager Trained and coached new employees Dealt with the suppliers during the World Cup Event Implemented the Lentre standards and taught them to the German employees Handled a VIP room as a head waitress in Berlin and Farnborough (England) for the Air show Restaurant DUPLEX, Paris XVI, France Part time waitress Hotel CALA DI SOLE*** , Ajaccio, Corsica Island Intern (Waitress, barmaid and housekeeper)
2010 2011
2009 2010
2008 2009
2007 2008
May -August 2006
2005-2006 May-Sept 2005

Languages Technology French: mother tongue English: excellent German: basic Microsoft Office, Photoshop, VBA
INTERESTS
Dance (salsa), travelling and squash.
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Anne-Sophie GROSDOIT
Tel: + 33 (0) 6.74.75.12.09 Email address: annesophie.grosdoit@essec.edu Nationality: French
Date of birth: 9 February 1986

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EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited). Major: Entrepreneurship, General Manager IEP of Rennes (Institute of Political Studies), France Fundamental skills of a Sciences Po program. Major in Economics and Finance. BBA and MBA in Risk and Quality Management. Redaction of two thesis related to luxury industrys topics
2004 - 2009
April/Sept 2010 BLUE LINE GROUP, HEADQUARTERS, Roissy-en-France, France A VIP airline company operating with 7 aircrafts world-wide (A310, MD83 and Fokker 100) Sales Support Manager (team of 4 people) Handled VIP flights such as U2 Tour, Audi Tour, Polish minister trips, CAC40 companies, Ariane Espace, etc : food orders, comfort, on-flight logistics, housekeeping, entertainment, decoration Introduced quality management and cost control tools in the sales support department Improved the providers catalog abroad and their relationships with Blue Line in tense contexts (Ash cloud, World Cup, Blue Lines bankruptcy) RICHEMONT GROUP, HEADQUARTERS, Paris Madeleine, France A leader in the luxury industry thanks to prestigious jewelry and watch brands (Cartier, Montblanc) Junior Marketing Analyst, responsible for prestigious watches market segment Realized daily competitive analysis of brands (image, products, events, innovations, market shares) thanks to AMI software Produced a weekly newsletter and market studies on groups brand requests (price mappings, product characteristics, niche markets) CHANEL SA, Main Flagship, 31 Rue Cambon, Paris, France Haute Couture Maison Sales hostess Handled summer goals (sales period) Weekly missions : visual merchandising; inventory control (Winter collection) and after-sale service HILTON HOTEL, Toronto, Canada Hotel and conference center (600 rooms) Sales and Revenue Management Department Assistant Managed property show rooms, co-managed contracts (SMERFE), followed forecasting (no-shows, over bookings...) and telemarketing trainings Created and first implemented the HOST Program (Hotel On Site Training) with corporate guests Trained on Delphi 9.4 and TRAIL (Training for Revenue management Analysis, Inventory control, Length of stay) programs
2008 2009
Summer 2008
Summer 2007

Languages Technology French: native; English: professional; German: school level; Spanish: beginner Pack Office 2007 (Excel VBA included) and Internet, DELPHI 9.4, AMI Software (Competitive Intelligence program)
INTERESTS
High interest in traveling (Europe, North America, Africa, Cuba) and theatre General secretary of the IMHI student body
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Ludivine GUILLAUD
Tel: + 33 672 37 64 16 Email address: ludivine.guillaud@essec.edu Nationality: French
Date of birth: 14 Sept 1986
CAREER OBJECTIVE
To pursue a career in hospitality management, on an operational focus
EDUCATION
2009 - 2011 2006-2007
ESSEC Business School, Paris, France MBA in Hospitality Management ESSEC Business School (IMHI) (AACSB-EQUIS accredited) Dublin Institute of Technology (DIT), Dublin, Ireland Bachelor Degree in Marketing, Erasmus exchange Institut Universitaire Technologique, Grenoble University, France Bachelor Degree in Business Management by correspondence
2004-2006
Institut Universitaire Technologique, Grenoble University, France Undergraduate Degree in business management
2009 2011
The ASCOTT Group, Apart hotels Properties, apprenticeship The ASCOTT Group HEADS OFFICE, Paris, Levallois-Perret Europe Operations Assistant (May 2010 to today) Operations Department: Participated in the consolidation of budgets of all Paris properties and presentation to the executive committee for approval Performed a presentation to the executive committee of a new room concept and upscale brand to clarify those concepts and make final decisions Procurement and processes department (One month) Invitated tenders, and negotiated with suppliers CITADINES APARTHOTELS, Paris, La Dfense (3*, 234 rooms) Assistant Residence Manager (October 2009 to May 2010) Back Office: Dealt with suppliers and debtors invoicing Responsible for yield management at the property level Performed internal self audit and improvement or implementation of missing procedures Participated in the realization of the budget at the property level housekeeping and maintenance department: Room maids monitoring and daily room cleaning repartition Ordered supplies and monitored stock
2007 2009
NOVOTEL Paris la Dfense (3*, 280 Rooms) Paris, France

Night Manager (in the context of a replacement April 2009 to August 2009) Responsible for the hotel in the absence of the direction Managed night auditor team (1 2) and afternoon team during the evening In charge of the group invoicing as well as individual invoicing Redirected guest in case of full occupancy Night Audit (March 2008 to May 2009) Prepared files for the next days check in In charge of general invoicing, checked that each payment was correctly recorded and made changes when necessary Receptionist (December 2007 to March 2008)
2007 2005
BUFFALO GRILL Grenoble France (Fixed contract of 3 months) Waitress, in charge of 9 to 10 tables QUICK RESTAURANT, Echirolles, France
Team member in fast food, front and drive

Languages Technology Hotel Software French: mother tongue English: fluent Spanish: notions High level in Word, Excel, Power Point and Internet, some notions on Access Good level in Hotix and Tars
INTERESTS
Sport Association Ski and Badminton Student Association Member (BDE GEA)
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Thomas Hugo HACHEM

Tel: + 33 (0) 6 59 21 61 92 Date of birth: 25 February 1987
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Email address: thomashugo.hachem@essec.edu Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Major in general management & luxury management The Hospitality Management School of Paris, France Undergraduate Diploma in Hospitality Management Major in management & marketing International Student Exchange (4 Months) High School Diploma Major in Science and Mathematics Htel de Crillon, 5*, 144 Suites & Rooms, Paris, France Parisian Palace, Concorde Hotels & Resorts, Member of Leading Hotels of the World Assistant to the General Management project manager Assisted the F&B Director and the Executive Head Chef. Collaborated with the Corporate Social Responsibility project implementation. Audited and improved the quality and management process. Conducted luxury hospitality benchmarking surveys and analysis. Htel Plaza Athne, 5*, 200 Rooms, Paris, France Dorchester Collection, International luxury hospitality Alain Ducasse Group International luxury hospitality and gastronomy group, 14* Michelin awarded Assistant Director of the communication and international public relations Public relations officer: Press escort, coordinated public relations events. Performed Press Index and Augure Software control. Creator of the Group Alain Ducasse international E-press review. Riegel Haute Couture, Paris, France Mens luxury taylor brand, private showroom Assistant Manager International and VIP clientele showroom salesman. Achieved the brand sales target and contributed to pursue growth of sales. F.A.D.I.A Trading Establishment, Badria Towers, Jeddah, Saudi-Arabia Company of Luxury Brands Trading in the Middle East Involved in the implementation of team strategies. Negotiated new partnerships worldwide. V.I.P Club La Fayette Htel Concorde La Fayette, 4*, 950 rooms, Paris, France Luxury Executive Hotel Club VIP Coordinator Club Front Desk Butler Welcomed and escorted the Club VIPs, and presented the hotel services. In charge of the international and the Saudi Royals customers and developed their loyalty. Royal Opera House Restaurants, London, United Kingdom Dining and Bar venues, Covent Garden, 4 Restaurants, 3 bars Front Desk Agent Coordinator Htel de Tiercellet, 100 rooms, France Design Boutique Htel Assistant General Manager French: native, English & Arabic: fluent, Spanish: good level, Mandarin: Beginner Proficient use of Microsoft Office (Excel, Word, Power Point), Database management. Good Command of Augure, Fidelio, Opera sales and catering, Micros.
2005-2009 2006-2007 2004-2005 2010 6 months
2008 5 months
20072009 16 months
2007 8 months
2006 5 months
2006 5 months 2005-2006 9 months
INTERESTS
- 2004-2005: Winner of the National Solidarity Prize and the Envie dAgir National team Contest. - Member of the Association Rally 4L Trophy (Humanitarian Rally) and of the Society of the Louvre Museum Friends. - Gastronomy and Luxury Craftsmanship.
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Julien HENNICO
Tel: + 33 (0)6 21 06 65 55 Date of birth: 28 September 1985
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Email address: julien.hennico@hotmail.fr Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in Hospitality Management (AACSB-EQUIS accredited) Concentration in Entrepreneurship and E-Commerce Abingdon College, Abingdon, England Cambridge ESOL level certificate in ESOL skills for life Speaking and Listening Hotel school of Saint-Quentin en Yvelines, Guyancourt, France B.T.S. in Hospitality and Catering Industry, (option B) Under Graduate Diploma
09/08 12/08 2005 2008
Oct. 2010 LaFourchette.com, Paris, France B to B Product Manager (Apprentice) Communicated to prospects (press relation, contract negotiation, operational marketing) Interacted with existing customers (social network management, cross selling, up selling) In charge of coordinating product improvement and staff training. Salt & Pepper, Paris, France (Consultancy agency) Junior consultant (Apprentice) Organised market survey Analysed and summed up information Participated in creation brainstorming Le Manoir Aux Quat Saisons, Greatmilton, Oxfordshire, England (2*, Orient-Express-130 cov) Waiter Trained new commis Took part in managing the different stocks La Maison du Bassin, Cap Ferret, France (Hotel, Bar, Restaurant 150 cov.) Cook Helped the chef to manage the seasonal workers and to create work schedule Jules, Mantes la Jolie, France (Clothing shop) Salesman Advised clients, cashed Managed trainees La Maison du Bassin, Cap Ferret, France (Hotel, Bar, Restaurant 150 cov.) Waiter & Cook Managed and trained seasonal workers and trainees Created a project in order to increase the sales of wine and optimize the work organisation. (Created procedures and documents) Hotel de la Cit, Carcassonne, France (1*, Orient-Express)Waiter, Barman & Cook
Sept. 2009 Sept. 2010
Sept. 2008 June 2009
Summer 2008
2003 - 2008
Summer 2007
Summer 2006

Languages Technology French: mother tongue English: fluent PC user, user of Word, Excel, Power Point, Internet. Spanish: good working knowledge
INTERESTS
2nd prize of CDRE trophy 2008 (French restaurant manager club)
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Fabian HEQUET_______________________________________
6 ter rue du Bel Air Rsidence Parc de lObservatoire 92190 Meudon - FRANCE fabianhequet@hotmail.com 0033 (0) 1 45 34 77 72 0033 (0) 6 27 32 67 30
EDUCATION
2008-2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (in July 2011), General Manager Track and Luxury concentrations.
Hotel Management School of Saint-Quentin-en-Yvelines, France
2000-2003
Undergraduate Diploma in Hospitality Management
2008-2010 HOTEL CONCORDE LA FAYETTE, (4*, 950 rooms), Paris, France Duty Manager, Guests- relations coordinator, Housekeeper Handled VIP guests, guests complaints on behalf of the Management of the property In charge of the customer service: handled guests requests posterior to their stay. Followed up the correspondence and thus improved the guests satisfaction. Produced reports, analysed data and trained staff. Put in place some procedures aimed at enhancing the overall quality of service Participated in increasing the room revenue through up selling Attended department meetings dealing with open accounts left unsettled Supervised the chamber maids, ensuring high standards of cleanliness HOTEL CARL GUSTAF, (4*, 14 suites and a private villa), Gustavia, Saint Barths, F.W.I. Concierge, Front desk Agent Welcomed guests and advised them of the activities available on the island, as well as ensured the smoothness of their stay. THE DORCHESTER, (5*, 250 rooms), Mayfair, London, UK Guests Relations Agent and Night Auditor Welcomed and escorted guests to their rooms. Dealt with all the daily tasks related to the job at the front desk. Trained some new employees. In charge of shutting down the PMS, and prepared the Managers daily reports. THE SOFITEL SAINT JAMES, (5*, 186 rooms), London, UK Front Desk Agent . Improved the room revenue through up selling . Represented the department during health and safety meetings, and the team for the Charity schem HOTEL MERIDEN MONTPARNASSE, (4*, 953 rooms), Paris, France Front desk Agent . In charge of the crew desk on a regular basis, provided training fornew staff . Contributed to promote the Moments loyalty program to customers, as well as cross-selling the different restaurants.
2007-2008
2006-2007
2005-2006
2003-2005

Languages Computer skills French: native; English: fluent; Spanish: intermediate; Arabic: beginner. Excel Power Point, Word, Opera and Fidelio.
INTERESTS
Enjoys scuba diving, boxing, surfing, snowboarding, golfing, travels and cinema. Participation and win in the French TV show Questions pour un Champion
Sophie HESSEMANS
Tel: + 33 (0) 6 25 39 74 91 Date of birth: 4 February 1987
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Email address: sophie.hessemans@gmail.com Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Majors in Entrepreneurship, General Management and E-Commerce CMH, EMC Campus, Paris, France European Bachelor in International Hospitality Management
2006-2009
2009 2011 Htel Domaine de la Corniche, part of the Atout Seine Group, Rolleboise, France (3* design hotel, 34 rooms) Apprentice in the Sales & Marketing Department Responsible for corporate accounts: organized and coordinated seminars. Actively participated in fairs and workshops for corporate and leisure market development. Assisted the sales & marketing manager in developing and promoting the brand through advertising. Htel de Crillon, Paris, France General Manager Assistant Trainee Studied the 5* hospitality industry criteria and found ways to enforce them at the Hotel. Dealt with complaints and requests directly addressed to the General Manager. Coordinated meetings between the GM and other departments of the hotel. Receptionist Trainee Prepared for arrival of guests, welcomed them, checked them in and guided them to their rooms. Assessed guests satisfaction during their stay and managed complaints. Hotel The Ritz-Carlton Golf & Spa Resort, Tenerife, Spain Head waitress trainee in the F&B Department Served clients with a gueridon for fish, tartars and paellas. Involved in the opening of the gourmet restaurant M.B. at the hotel, whose Chef is Martin Restaurant Beratasegui, 3 * Michelin Hostess trainee in F&B Department Managed guest booking and seating before arrival. Welcomed guests and assessed their satisfaction during and after the meal, dealt with complaints. 2007-2008 Htel Hilton Paris La Dfense, Paris, France Executive Chef assistant trainee for administrative tasks Recorded the kitchen temporary staff. Calculated and analyzed the food-cost for price optimization. Monitored the respect of HACCP procedures. Implemented the We Care Hilton program to reduce energy waste in the kitchen. Hotel Radisson SAS Charles de Gaulle Airport, Paris, France Head waitress trainee Receptionist/cashier trainee Prepared guest arrivals, checked them in and assessed satisfaction at the end of their stay. Handled cash payments.
2008 2009
May-Oct 2008
May-Aug 2007
LANGUAGES AND TECHNOLOGY Languages French: native, English: fluent, Spanish: fluent, Italian: basic level. Technology Office end-user, Opera, Galaxy (booking system), Birchstreet (food stock management), Micros, Tenedor (Restaurant booking system, general high computer skills).
INTERESTS
Pastry cooking, playing tennis, running and listening to music (especially rock of the 60s & 70s)
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Rachel HOWARD
Tel Be: +32 (0) 472 200 843 Tel Fr: +33 (0) 661 691 126 Email address: rachel.howard@essec.edu Nationality: British - Belgian
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Majors in Entrepreneurship, General Management & Luxury Brand Management Brussels Business Institute, Brussels, Belgium Bachelor of Science in International Hospitality & Tourism Management (TedQual WTO-Themis) American Hotel & Lodging Association - Educational Institute (AH&LA - EI) Certificate of Completion in over 20 Courses
2006 - 2009 2006 - 2009
April Sept 2010 Shangri-Las Villingili Resort & Spa, Villingili Island, Maldives 5* Luxury, Addu Investment, 142 villas Food & Beverage Trainee (reported directly to Director of F&B) Rotated throughout department and outlets incl. hygiene, stewarding, sommelier, in villa dining Performed breakage analysis & responsible for successful implementation of remedial program Actively involved in management meetings (incl. executive committee meetings) Conducted daily briefings & trainings to F&B staff (sequence and modality of service, hygiene) Assisted in preparation of anticipated Internal Food and Beverage Audit Holiday Inn Brussels Airport, Diegem, Belgium 4* Pandox property, 310 rooms Sales & Marketing Trainee Developed the sales, marketing & revenue plan 2010 Created, conducted and analysed surveys internal and external of the property Assessed the competitors, new trends incl. market research Assisted in sales blitzes, database mailing and sent offers & contracts Accounting Trainee (Income Auditor) Controlled audit packages, balanced ledgers, cash, petty cash & due backs Controlled voided cheques & officers cheques incl. conducting spot checks Followed up aging accounts receivable, direct billings & paid online commissions i.e. Expedia Responsible for purchase orders, receiving & monthly inventory counts EuropaBar, Tervuren, Belgium Privately owned lounge bar, Bar Supervisor (reported directly to the owner/manager, 20 hour work week) Operated the lounge independently - up to two weeks at a time Implemented quality assurance controls and calculated item selling prices incl. promotional items Planned & trained team members with suggestive / up-selling techniques Crowne Plaza Brussels Airport, Diegem, Belgium 4* Westbridge property, 315 rooms Rooms Division Trainee incl. 2 months of night audit (cross trained in housekeeping & room service) Dealt with guests i.e. check ins/check outs, cashiering, reservations, concierge services Completed all checklist tasks i.e. micros & day close, making necessary adjustments, daily report Churchills, Brussels, Belgium 4* Anglo-Belge upscale full service bar, Bartender promoted to Supervisor (20 hour work week) Responsible for cash receipts (with the use of the POS System) & inventory Scheduled employees & responsible for contract signing Guest service - greeted guests, allocated tables, took orders Expert knowledge of the products, preparation methods & barrel changes English: mother tongue French: intermediate Spanish: notions Proficient in the use of Microsoft Office & Opera. Notions in Micros and Fidelio
May Aug 2009
Oct 2007 Aug 2009
June Sept 2007
June 2006 May 2007

INTERESTS
Travelling, networking, meeting new people, experiencing new cultures, cinema & scuba diving (PADI Certified)
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Mahdi HSINA
Tel: + 33 (06)-13-91-05-56 E-mail address: hsinamahdi@hotmail.fr Nationality: Moroccan

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EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Centre of International Hospitality Management, Paris, France Bachelor of Science degree in International Hotel Management ( ACBSP-ECBE accredited) University of central Florida, Rosen College, Orlando, USA Certificate division of continuing education in hospitality management
2004-2009
2008
2009 2011 Sodexo, Paris, France Cost Control (apprentice) Performed audit procedures (cash, inventory, legal...) Created and implemented a monthly follow-up and analysis of the restaurants profitability Audited operational management units (productivity, organization of team, food management) Developed financial analysis for future decision making Involved in management team decisions. Walt Disney World Wild Company, Orlando, USA, Pecos Bill Caf fast food Acted as waiter for the second busiest restaurant in the US (minimum of 200customers per hour) Welcomed and advised customers for food selections and theme park attractions Handled stock management LE GRAND Htel Intercontinental 4*, Paris, France Assistant to the purchasing manager Optimized purchasing costs by handling suppliers negotiations Created a supplier selection benchmark Contacted potential clients for tenders Referenced all the hotels new products on Adonixs software Processed purchase requests Hotel Idou Anfa 5*, Casablanca, Morocco Accounting managers assistant Completed monthly operating report Dealt with reconciliations and performed analysis Managed debt collection Handled city ledger accounts
2007 2008
2006 2007
2005

Languages Computer skills Arabic: native French: fluent English: fluent Office 2007, Advanced functions in Excel, VBA, Adonix, Essbase
INTERESTS
Golf (h18), humanitarian association (Hope)
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Ccile ISRAEL
Tel: + 33 (0)6 48 71 55 51 Email address: cecile.israel@gmail.com Nationality: French
Date of birth: 25 May 1987

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EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in Hospitality Management Essec Business School (AACSB-EQUIS accredited) Concentration in E-commerce and Entrepreneurship IPB Institut Paul Bocuse, Ecully, France Degree in Hospitality and Catering Management LMH- Lyce des Mtiers de lHtellerie Jean Drouant, Paris, France Undergraduate Diploma in Hospitality Management High School Diploma in Hospitality Management
2007 - 2008
2002 - 2007
Oct 2009 2011 Starwood Hotels & Resorts, Le Mridien Htels, Paris, France (Le Mridien Etoile, 4* - 1025 rooms & Le Mridien Montparnasse, 4* - 953 rooms) Apprentice in Revenue Management Participated in the daily Revenue Management strategic meeting Created a budget tool by day Supported Inventory Management team Assisted in the Business plan elaboration Created and updated excel analysis tools (VBA) Developed online booking offers (system, mapping) and followed up on production Updated daily recommendations in our PMS, RMS and channel management system Updated weekly & monthly reports (pick-up, forecasts, pace, statistics...) Hyatt Hotels & Resorts, Grand Hyatt Dubai, Dubai, U.A.E. (5* - 674 rooms) Management trainee in Finance Assisted in Cost Control, Income Audit, Accounts Receivable and Payable, General Cashier Initiated upgrade between our systems Scala / Infogenesis Updated F&B SOP Rezidor Hotels Group, Radisson SAS Royal Hotel, Brussels, Belgium (5* - 281 rooms) Trainee in Sales & Marketing Implemented new reservation program and weekend packages Participated in the Sales & Marketing coordinator tasks Part of the annual business plan and rate audit Htel de Crillon, Paris, France (5* - 147 rooms) Chef de rang Room Service Part time Michaels restaurant, Liverpool, UK (gastronomic restaurant) Chef de rang & Wine waitress French: mother tongue English: fluent Spanish: intermediate Proficient in Microsoft Office, VBA, Internet, Opera, Scala, Infogenesis, Delphi, Galaxy, Tlpe
June 2008 July 2009
April-August 2006
Sept 2005 Mar 2006
July-August 2005

INTERESTS
Oenology, travelling, dancing, cycling, reading, going to the cinema & the theatre
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Sbastien JACQUES
Tel: + 33 (0)6 98 50 45 41 Date of birth : 24 October 1984
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Email address : sebastien.jacques@essec.edu Nationality : French
CAREER OBJECTIVE
TO PURSUE AN INTERNATIONAL CAREER IN GENERAL MANAGEMENT
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited, IMHI) Major in General Management and Entrepreneurship Taylors College Hospitality and Tourism, Kuala Lumpur, Malaysia Partnership with University of Toulouse Bachelor Degree in Hospitality Management Lyce htelier de Toulouse, Toulouse, France BTS (Undergraduate Diploma in Apprenticeship) Hospitality & Catering
2007 2008
2003 2006
2009 2011 Park & Suites Prestige Paris (formerly Home Business Paris Grande Bibliothque****), Paris 13me, 113 SUITES Assistant General Manager, Apprenticeship Worked on the take over by Park & Suites Implemented new standard in F&B and Front office Conducted the 2011 Hotel Budget, Budgeted CA: 4 Millions Involved in Human Resource planning: 25 employees Dealt with suppliers contracts and price negotiation Lead the weekly Head Of Departments meeting Home Business Paris Grande Bibliothque****, Paris 13me, 113 SUITES Receptionist during the opening of the Front Office (March 2009) Daily hotel operation Conciergerie Sofitel Angkor Phokeethra Golf and Spa resort, 238 rooms, Siem Reap, Cambodia Management training Food and Beverage and Front Office Event & Media Coordinator, Johnnie Walker Cambodian open 2008 (Golf tournament) Involved in Sofitel Phokeethra VIP book, photographs Sarah CARON Implementing new Sofitel Luxury Standard (SOP, Compliancy tool) Implementing F&B New Sofitel Standard, rituals, compliancy tools, wine flight, wine lsit Competitor survey The Sir Charles Napier, restaurant, Chinnor, United Kingdom Head waiter, 50 seats, 3 roses Novotel Toulouse Centre, Toulouse, France F&B and Front Office department, Apprenticeship Restaurant La crie, Labge, France Head waiter Apprenticeship French (Mother Tongue), English (Fluent), Spanish (Read, Written, spoken), Cambodian (basic level) Microsoft Office 2007, Adobe, SPSS & Le sphinx, REJAN, HOTIX, Micros, Fidelio, Protel, Homing
2009 2010 6 months
2008 2009
2006-2007
2005-2006 2004-2005

INTERESTS
Golf, travelling, movies, salsa Member of the IMHI- ESSEC student office as Event
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Stphanie JAN
Tel: + 33 (0)6 61 50 38 45 Date of birth: 5 January 1986
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Email address: stephanie.jan@essec.fr Nationality: French
EDUCATION
2009 - 2011 2004 2006 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) IMHI Ecole Htelire de Gascogne de Bordeaux, France Undergraduate Diploma in Hospitality Management Best result of Bordeaux Academy
2009 2011 BUFFALO GRILL S.A., Head office, Avrainville (91), France French steakhouse restaurant chain with a portfolio of 320 restaurants Junior project manager - Operations Division Assisted the food and beverage national director Created local marketing solutions to improve the restaurants revenue (creation and launching of promotional offers, update of the PMS) Coordinated a two-month national partnership with French fruits and vegetables producers (communication, marketing, logistic, human resources, legal requirements) Coordinated franchisees buyouts ANDAZ Liverpool Street Hotel (Hyatt 5 * 267 rooms) 1901 Restaurant, 3 rosettes, London EC2M 7QN, England Head waiter Managed a team of 15 people, carrying out the daily restaurant operations Trained staff on products knowledge and service sequences Involved in the launching of the 1901 Restaurant after major refurbishment Created an operations manual and conducted relevant training for all staff Organized excursions for training purposes around England Assisted the manager and assistant manager with their duties Andaz Liverpool Street Hotel (Hyatt 5* 267rooms) Champagne Bar and Restaurant Fishmarket 2 rosettes, London EC2M 7QN, England Chef de rang Improved my wine knowledge(extensive champagne selection) and English skills The Gleneagles Hotel (5* 232 rooms) Restaurant The Strathern 2 rosettes, Auchterarder, Scotland Chef de rang InternshipServed for the G8 meeting, presidential delegations 24 months of experience in several Food & Beverage outlets as chef, barman or waiter
October 2007 August 2009
October 2006 October 2007
May to August 2005
2002-2006

Languages Technology French (mother tongue), English (fluent), Spanish (basic) Proficient in Microsoft Office XP (Power Point, Word, Excel, Access), Micros Open Table, Lotus, Cegid
INTERESTS
Wines (WSET intermediary level), restaurants and cooking Photos, movies and books
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Florian KOHLI
Tel: + 33 (0) 6 19 44 06 63
Email address: floriankohli@aol.com Nationality: French
EDUCATION
2009 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (IMHI) Concentrations : General Manager and E-Commerce Ecole Htelire de Saint Quentin en Yvelines, Guyancourt, France Undergraduate Diploma in Hospitality Management (Awarded best student of the class)
2005 2007
2009 2011 Ibis Paris Berthier Porte de Clichy, Paris, France International full service budget hotel, 688 rooms, Accor Hospitality Apprentice General Manager Undertook Executive Committee member and head of department responsibilities in rooms division as well as food and beverages Managed a department and its team on a daily basis up to 40 team members Optimized revenues and margins within the departments scope Led team members development and growth through effective training programs Monitored guest satisfaction through brand SOPs application Supervised revenue management and distribution strategies in rooms and conference facilities Novotel Hyderabad Airport, Hyderabad, India International Business Hotel, 305 rooms, Accor Hospitality Sales Department Manager Pre opening and opening stages Managed the sales department on a daily basis Recruited, trained and developed a team of sales executives and coordinators Implemented strategies to increase performances and market share Established yearly sales budget in cooperation with the revenue manager Assistant Manager : Rooms Division Pre opening stage Assisted the rooms division manager in the daily operational management Recruited, trained and integrated new team members Developed and implemented brand SOPs Forecasted rooms division budgets Made the department going live on the opening D-day 2007 2007 Novotel Hyderabad Convention, Hyderabad India International Business Hotel, 288 rooms, Accor Hospitality Assistant Manager : Rooms Division Ensured daily operational management Supervised shift leaders in front office and housekeeping Recruited and trained team members Mercure Paris La Dfense V, Paris, France International Business Hotel, 507 rooms, Accor Hospitality Reservations Team Leader Led the reservations team and SOPs on a daily basis Involved in the revenue management strategy
2007 2009
2007 2007

Languages Technology French: mother tongue English: fluent Spanish: fluent Hindi: notions Chinese: beginner Proficient in the use of Excel, VBA, Power Point, Word, Fidelio, Fols, Arms, Tars data, Delphi, ESP
INTERESTS
Business world Travels: Asia, Europe, Middle East International press Dine & wine New restaurants concepts
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Clarisse LABAT
Tel: + 33 (0)6 76 04 89 07 Date of birth: 2 March 1985
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Email:Clarisse.labat@gmail.com Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Concentrations: General Management and E-Commerce CNED (National Distant Learning Centre), France Political Sciences, History, Philosophy, English UNIVERSITE DE CAEN, Caen, France Bachelor Degree in LEA (English, Spanish, Arab, Economy, Law, Marketing, Communication) Pass with 75% UNIVERSITE DE CAEN, Caen, France Law ASPECT - International school, Dublin, Ireland Academic semester LYCEE MARIE CURIE, Vire, France High school diploma with a major in Economics and Social Sciences (ES)
2007 - 2008 2004 - 2007
2003 - 2004 2002 - 2003 2002
2009 - 2011 HYATT Regency Paris Charles-de-Gaulle 4* Hotel, 388 Rooms Corporate training Apprenticeship Front desk and conciergerie supervisor, night auditor - Managed a team up to 10 employees. Trained employees. - Handled guest relations. Took responsibility for closing and reporting. General housekeepers assistant Banquet, restaurant & bar supervisor - upscale world cuisine - Managed a team up to 15 people General cashier, internal auditor and accounts receivable Accounts receivable and store keeper Sales department: meetings & events - In charge of last minute contracts - Handled organization projects from negotiation to implementation HYATT Regency Paris Charles-de-Gaulle 4* Hotel, 388 Rooms Front desk trainee - Handled day to day operations, check in, check out, guest relations HOTEL RIVIERA, Sidmouth, England 4*, 25 Rooms, 2 Rosettes restaurant Waitress - Took responsibility for welcoming guests and took on the position of wine waiter RESTAURANT LA BERGERIE, Porticcio, Corsica Upscale French restaurant in front of the Mediterranean sea, 60 guests, Average price of 50 Restaurant Supervisor - Managed a team of 3 people, contributed to menu creation and pricing - Took responsibility for the bar store keeping and wine selling AGENCIA DE VIAJE DECYTUR, Granada, Spain Trainee - Built and sold packages (holidays, plane and train tickets
Jan-- July 2009
Oct Nov 2008 Sept 2007
June - Jul 2007

Languages Technology French (mother tongue), English (fluent), Spanish (good working knowledge), Arabic & Chinese (beginner) Excel/VBA (Advanced), Professional Office Softwares, Opra, Micros, Delphi Reading (Philosophy, sociology, history, novels...), theatre (6 years) Horse riding (Normandy Junior Champion, 2002), jogging, swimming & scuba diving, snowboarding Class councilor
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INTERESTS
Culture Sports Involvement Community
Diane LEBLANC
Tel: + 33 (0)6 89 66 12 11 Email address: dianeleblanc.dl@gmail.com Nationality: French
Date of birth: 9 June 1986

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EDUCATION
2009 2011 Fall 2010 2004 2009 2004 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) The Hong Kong Polytechnic University School of Hotel and Tourism Management Exchange semester in the Master Program E.D.C (Ecole des Dirigeants et Crateurs dentreprise), Paris, France Master degree in business with major in Finance. (Option : Project management) Lyce Carnot, Paris, France High School Diploma with specialization in Science
March July 2010 Radisson Blu Le Metropolitan & Radisson Blu Le Dokhans, Paris, France Sales and Marketing Assistant Assisted the sales department (production reports, competition surveys) Handled proposals and contracts for the banqueting activities Analysed historical sales for pricing and strategy improvement Conrad Brussels Hotel, Brussels, Belgium Conventions and Events Assistant Assisted the Convention and Events Manager in her daily work activities Analyzed meeting market segment Developed communication skills and sales techniques Learnt new skills: commercial development (proposals, negotiations, contracts) Sofitel Royal Bay Resort, Agadir, Morocco Assistant to the Revenue Manager Helped to implement a dynamic pricing strategy Organized the Acadmie dEt Accor (annual meeting with 350 directors of Accor worldwide) Assurances Saint-Honor Patrimoine, Groupe LCF Rothschild, Paris, France Marketing and communication trainee Developed product presentations and enhanced customers and partners relationship Coordinated meetings with sales managers and insurance companies Realized a fiscal study about real estate investment Presticars SARL (Automobile Trade), Paris, France Assisted the development of this young company Organized an advertisement campaign / Expanded customer relationships Le Cheval Blanc Riad, Casablanca, Morocco Worked on a hotel/restaurant creation project (marketing, legal and financial study) LANCEL, Paris, France Shop assistant / Benchmarking OCIL (Today ASTRIA, Tax collector / 1% lodging tax), Paris, France Following of loans / Real estate financial data (opened a hundred files) Maristelo, Paris, France International sporting events, Gallery openings, Film premieres, Award ceremonies English: fluent German: fluent Microsoft Office (Word, PowerPoint, Excel and VBA), TARS, Hotix, Fidelio, OnQ Fencing (3 medals in French Team Championships), ski, wakeboard, squash Germany, Italy, Belgium, Morocco, Tunisia, United States, China, Vietnam, Philippines
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Feb Aug 2009
May July 2008
July Sept 2007
June July 2006
April May 2006 December 2005 July Aug 2005 2004 - 2010

INTERESTS
Sports Travels
Nadja LEIVA
Tel: + 33 (0) 642721661 Date of birth: 6 November 1985
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Email address: nadja.leiva@essec.edu Nationality: French-Colombian
EDUCATION
2009 - 2011
ESSEC Business School, Paris, France MBA in International Hospitality Management IMHI (AACSB-EQUIS accredited) Major in Hotel Real Estate, Entrepreneurship and E-commerce Aramark Leadership Academy, London, United Kingdom Graduate Management Programme Lyce Htelier Paul Augier, Nice, France Undergraduate diploma in Hospitality Management, Mayor in Marketing and Accounting Elior Avenance (Education line of business), Paris, France Finance Project Manager (from January 2010)- Apprentice reporting to the Director of Finance Conceived and put into practice a structure of procedures and an IT system to control allocation, supplier relations, and expenses across France, for the leased and owned vehicle fleet (1000) in order to reduce petrol expenses Knowledge Management Project Manager - Apprentice reporting to the Director of Finance Implemented the strategies, tools and practices to create, represent, distribute, and enable adoption of insights and experiences throughout the organization Coordinated the implementation of the groups new Intranet, in collaboration with the groups media & communications department Aramark, London, United Kingdom London BBC Catering Graduate Manager in Operations, carried out missions in: Human Resources: Trained by the UK home office and enforcement agency, audited 400 employees work permits and passports; accompanied the entire dismissal processes of 26 employees Food development as an assistant manager: Shadowed the development manager in the launch and implementation of new food outlets and concepts within the different London BBC catering units Operations assistant manager Managed the central restaurant (2000pax/day) for three months then held the position of Bush House unit manager in charge of budgeting, staffing, training and evaluating employee performance Private Russian Client, Saint-Jean Cap-Ferrat, France Personal Assistant Staffed, trained, managed and paid the employees of the clients house Organized, created and coordinated social events, trips and other leisure activities Le Palais de la Mditerrane, CONCORDE Htels, Nice, France Front Desk and reservations intern La Havane Restaurant, Nice, France Head waitress Hotel Arts, Ritz-Carlton, Barcelona, Spain Kitchen intern assigned as Chef de partie Cypsela Resort, Moreres Restaurant, Pals, Spain Barmaid and Chef de rang XUE restaurant, Bogota, Colombia Commis de cuisine Spanish: mother tongue , French & English: fluent Proficient use of Microsoft Office, Micros-Fidelio, OPERA, ESCORT, Aratrade, IUMIS Uniware EPoS Level 3 Award in Supervising Food Safety in Catering, Connaught Risk Management, FRESH Customer Care, Stonebow Group Trainer, Retail Excellence, Managing Performance, Business Excellence
2008 2009 2005 2008
2009-2011
2008 2009
April - Aug 2008
April - Sept 2007 Sept - Dec 2007 April - Sept 2006 April - Sept 2005 May - July 2004

Languages Technology Certificates
INTERESTS
Fashion, music, interior design, traveling and gastronomy
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Alina LITVINOVA
Tel: + 33 (0) 624746276 Date of birth: 12 August 1986
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Email address: alina.litvinova@essec.edu Nationality: Ukrainian
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management, ESSEC Business School (AACSB-EQUIS accredited) Major in Real Estate and Entrepreneurship Ecole Htelire de Paris Jean Drouant, Paris, France Undergraduate Diploma in Hospitality Management Second best results in Paris and Versailles academies Lugansk National Pedagogical University, Ukraine Language and Psychology faculties Translation Russian/English
2006 - 2009
2003 2005
2009 2011 Renaissance Htel le Parc Trocadero (4*, 116), Paris, France Management training Apprenticeship Sales Department: Assisted the sales manager, followed up and helped with events organisation Food & Beverage Department: Managed restaurants exposure on the internet Introduced refurbishment and decoration projects for the restaurant and its courtyard Prospected new clients Priced and wrote proposals, managed contracts and clients events Coordinated public relation events Trained new employees and trainees Revenue Department: Updated daily recommendations in our PMS, RMS and channel management system Updated weekly and monthly reports (pick-up, forecasts, pace, statistics) Analysed inventory management Potel & Chabot, Paris, France Luxury caterer Hostess Le Pavillon Elyse Lentre, Paris, France Restaurant, shop and function rooms on the Champs Elyses owned by Lentre Luxury caterer by Accor Assistant Administrative Manager Controlled day to day cash and inventories Reported to the executive manager Built a project to increase sales for the shop Monitored wages Sofitel Le Parc (4*, 116), Paris, France Internship in Front Office and Food & Beverage Departments
2008 2009
2008
2007

Languages Technology Russian: native French and English: fluent Proficient use of Microsoft Office (PowerPoint, Word, Excel), Micros, Opera Sales and Catering
INTERESTS
Travels: European capitals, Egypt, Turkey Cooking, dancing
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Damien NANTERMET
Tel: 06.78.59.75.66 Date of birth: 06 October 1985

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Email address: damien.nantermet@hotmail.fr Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Specialization in Real-Estate and Entrepreneurship Hotel School, Thonon-les-Bains, France Undergraduate Diploma in Hospitality Management (Best student award) GROUPE ELIOR, Head Office, Paris, France French contract catering company Marketing & Development apprentice on the Railway Stations and Airport divisions Managed trade marketing budget and promotions Opened several restaurants for the rail transportation and airport divisions Analysed calls for tenders in France, responding with different food concepts and franchises (Paul, Quick, Dailymonop, Hdiard, Espressamente Illy, Exki...) Responsible for implementing new products intended for our outlets In charge of developing attractive events on the divisions in partnership with international companies; Coca-Cola, Nestl Waters, Orangina-Schweppes, Heineken, Kraft, Unilever... Assisted SAP RETAIL implementation throughout Eliance LE MERIDIEN PICCADILLY HOTEL, (5* - 267 rooms), London, England Front office Shift Leader Assisted the front office manager on a daily basis In charge of the receptionist team Responsible for training new associates Contributed in the opening of a VIP lounge Cross training in several departments: Marketing, Finance, R&D MANDARIN ORIENTAL HOTEL, (5* - 196 rooms, 1 Michelin Star), London, England In charge of a team of waiters Improved the quality of service in the F&B department by implementing new procedures Carried out analysis to increase profitability INTERCONTINENTAL MALTA, (5* - 567 rooms), Malta Training in Front Office department Attended tasks on a daily basis: check in, check out, cashiering, money change Coordinated the Priority Club Loyalty program CHATEAU DU DOMAINE St MARTIN, (5* - 78 rooms), Nice, France Cross training in Front Office, F&B, Kitchen, Pasrtry
2004- 2007
2009 2011 24 months
2008 2009 14 months
2007 2008 8 months
2006 5 months
2005 4 months

Languages Technology French: mother tongue English: fluent Spanish: intermediate SAP retail, Fidelio, Opera, Micros, Starguest communication, photoshop, Microsoft Office
INTERESTS
Travels, reading, sports
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Anne OURY
Tel: + 33 6 17 44 06 38 E-mail address: anne.oury@essec.fr Nationality: French

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EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Lyce des mtiers de lhtellerie Jean Drouant 75017 Paris Undergraduate Diploma in Management in Hospitality Industry
2004 - 2007
2009 2011 Ibis Paris Bastille Opera**, 305 bedrooms, Paris, France Operations manager apprentice In charge of the online sales and promotion. Involved in the budget and pricing strategy. Conducted the rooms division department remodelling. Co-organized the Food and Beverage department for 6 months: management of a team of 12 people; analysing day to day activity; inventory management; procedures control. Supervised the training of the front staff for the Coeur du service Ibis program. Held the position of Duty Manager on the week end Novotel Tower Hill****, 203 bedrooms, London, UK Bar Team Leader and Receptionist Team Leader Bar team member then Team leader: Dealt with suppliers; took care ofbeverage inventories. Receptionist Junior Team Leader for 9 months: In charge of the shift; check in & check out; debtor files; in charge of the guest satisfaction site; cashier. Conciergerie Evian Royal Resort- Ermitage Hotel****, 91 bedrooms, Evian Les Bains, France Member of Leading Hotels of the World. Head Housekeeper apprentice In charge of a team of 10 people Dealt with linen suppliers. Basingstoke Country Hotel****, Basingstoke- Hampshire- UK Cook and Waitress Headed the breakfast service. Mercure Hotel Courchevel***, Alps, France Chambermaid Waitress
2007 2009
2006
2005
2003-2004

Languages: Technology French: mother tongue, English: fluent Windows pack office; Rejane; Hotix; Folls; Tars; VG; Rev Tool; Equipe.
INTERESTS
Sports (Hand Ball), salsa, drawing, diving, reading, travelling, food.
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Camille PISANO
Tel: + 33 (0)6.15.51.14.94
Email address: camille.pisano@gmail.com Nationality: French

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EDUCATION
2009 - 2011 2005 - 2008 ESSEC Business School (IMHI), Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Institut VATEL, Lyon, France Bachelor Degree in Hotel Management & Tourism
March Dec. 2010 HOTEL PRINCE DE GALLES****, a Luxury Collection Hotel, Starwood France Food and Beverage Assistant Intern Supervised F&B control and sales analysis, inventory control Drafted restaurant and banquet schedules Dealt with suppliers and partners Organized and coordinated special events Helped as an F&B outlets back-up GRAND HYATT WASHINGTON DC, Cure Bar & Bistro, United States Internship in Food and Beverage: Held the position of front server and cocktail waitress Trained new employees Designed the training plan of the restaurant Worked as an on-call server at the sports bar of the Hotel PARK HYATT WASHINGTON DC, Blue Duck Tavern, United States Internship in F&B: Worked as a Food Runner, Server Assistant and Front Server at the gourmet restaurant of the Hotel HOTEL IMPERIAL GAROUPE (5*, 34 rooms), Cap dAntibes, France Internship as a Front Office Receptionist: Greeted international tourists, responsible for reservations, back-office Handled overbooking at peak activity season Acted as a concierge Assisted the executive housekeeper for two weeks
2008 2009
June October 2007
May Sept. 2006

Languages Technology French: mother tongue English: excellent Spanish and German: school level Hungarian: beginner Computer Skills: Microsoft Office (Word, Excel, Power Point, Access), Open Office, Internet Management software: Micros, Vega, Hotix
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Louis POISSON
Tel: + 33 (0) 6 23 14 06 88 Email address: louis.poisson@essec.edu Nationality: French
CAREER OBJECTIVE
To pursue an international career in General Management
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) - IMHI Concentration: General Management Thames Valley University, London, UK (in collaboration with the Ecole de Savignac) Bachelor of Science in Hospitality Management Lyce Gerson, Paris, France High School Diploma in Economics, Maths Option
2006-2009 June 2006
2009 2011 RADISSON BLU PARIS CDG AIRPORT (4*; 225 rooms), Paris, France Management Apprentice in each department over 24 months Front of House department In charge of the set up and the configuration for the new Opera PMS (V5, Micros, sales & catering, M&C) Trained and coordinated front of house staff for the new PMS system Created an Excel file with the revenue manager for the forecast of the occupancy Night audit: daily sales checking and closing to edit the night audit report Receptionist, shift leader and reservation duties Financial department Dealt with daily and monthly revenue, city ledger, accounts receivables and accounts payables Administration and Human Resources departments Dealt with staff payroll, tax and human resources duties Wrote an employment agreement for seniors Carried out interviews and hired new employees F&B and Sales departments Supervised the restaurant and the bar during breakfast, lunch and dinner hours with a staff of fifteen Received cross training from the kitchen for the daily purchases and the menu engineering Created new brochure for the hotel and the sales department Carried out the follow up of the contracts from agencies and corporate headquarters for the sales dept Housekeeping and Maintenance departments Assisted the executive housekeeper in her daily tasks, monitored and supervised the room attendants CROWNE PLAZA BIRMINGHAM CITY CENTER (4*; 330 rooms), Birmingham, UK Open during refurbishment period Front Office and Rooms division Assistant Managed enquiries and customers complaints during refurbishment period (1 year) Implemented and setup of the new reception and of the VIP Club Lounge for the re-opening Trained new team of receptionists Dealt with accounts receivables, city ledger and PM accounts Received Opera PMS and IT systems trainings Dealt with check-in/check-out, cashiering, reservations and customer service tasks THE BELFRY from De Vere/Quinn Group (4*; 325 rooms), Birmingham, UK F&B Assistant for the French Restaurant Managed 30 tables to provide fine dining experience in 4* golf resort Controlled and Checked Beverage stock Created new wine list with 300 wines GRAND HOTEL from Lucien Barrire (4*), Enghien-Les-Bains, Paris, France Assisted the front office manager in his daily tasks, analysing occupancy rates and REVPAR
Aug 2007Oct 2008
S Jan Jul 2007
Nov-Dec 2006

Languages Technology French: mother tongue English: fluent German: basic Microsoft Office (Word, Excel, PowerPoint), Opera, Micros Fidelio and Galaxy interfaces
INTERESTS
Student Association: Member of the student office 2010-11 as the manager of two major events (15K& 60K) Travelling internationaly, discovering new cultures, Networking, Rugby
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Christelle POURCEL
Tel: + 33 (0) 6 31 77 86 15 Date of birth: 11 December 1984
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Email address: christelle@pourcel.com Nationality: French
CAREER OBJECTIVE
F&B Assistant Manager in an International Hotel & Resorts Brand overseas.
EDUCATION
2009 - 2011 Sept Dec 2010 20062009 20022006 ESSEC Business School, Paris, France. MBA in International Hospitality Management (AACSB-EQUIS accredited) Bond University, Gold Coast, Australia. Four Months Semester Exchange Program Ecole Htelire de Paris, Lyce Jean Drouant (Mdric), Paris, France. Undergraduate Diploma in Hospitality Management Sorbonne-Nouvelle University, Paris III, France. Undergraduate in English Civilizations & Literatures, BA Unachieved (2006 education big strike) THE WESTIN PARIS-VENDOME, Paris, France (4* historic hotel on rue de Rivoli, former Intercontinental Hotel, 440 rooms, 140 seats) F&B Assistant Manager Trainee Coordinated the website, social media, e-newsletters and e-commerce content & strategy. Revised monthly forecasts and worked on the budgets of the 5 F&B outlets. Conducted benchmarks and calls for contract bids. Managed event offers and group reservations of the First, restaurant boudoir Paris. COMPASS GROUP FRANCE, Stade de France, Saint Denis, France (Catering for the French stadiums major events: rugby, soccer, concerts; 80000 capacity) Point of Sale Manager In charge of a team of 5 people. Conducted recruitment and training programs. Ensured inventory counting and cashier control. BELLE HAVEN CLUB, Greenwich, Connecticut, USA (Yacht Club, 350 members, banquets, 2 restaurants, 1 bar, 1 snack bar, swimming pool, tennis) Assistant Restaurant Manager Intern, Assistant Banquet Manager Intern Managed both restaurants in terms of schedule, cost control and floor supervision. Collaborated in the training and recruiting of the seasonal staff. Coordinated events and banquets for up to 350 guests (weddings, fundraisers, meetings). BELLE HAVEN CLUB, Greenwich, Connecticut, USA Rotating internship (2 restaurants, bar, snack bar, kitchen, outside caterings) LE CAFE THEATRE, Boulogne, France (Brasserie-Restaurant, 80 covers capacity) Assistant restaurant manager HIPPOPOTAMUS GEORGE V, Paris, France (Famous Chain Steakhouse, up to 800 covers a day on week ends) Station head waitress, staff trainer, cashier, welcoming hostess and barmaid. BAKEMART, Dubai, UAE (Frozen Viennoiserie and bakery supplier for palace hotels and coffee shops) LA BRIOCHE - LE GRAND RESTAURANT, Abu Dhabi, UAE (4 Coffee Shops and Bakery, 1 Mediterranean restaurant and catering services) French: mother tongue English: fluent Spanish: intermediate Italian: basic Arabic: basic Proficient in the use of Mac OS X, Microsoft Office, Excel 2008, Micros, Jonas, Internet.
2010 5 months
Sept 2008 -May 2009
2008 5 months
2007 5 months 2006 5 months 2003-2006
2004 1 month 2001-2004 seasonal Languages Technology
IMHI alumni Social Network Coordinator Cornell School of Hotel Administration CHS EMEA Regional Meeting Paris 2010 Event Coordinator
INTERESTS
Travelling, reading, cinema, music, cooking, swimming
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Ramsay RANKOUSSI
Tel: + 33 (0)6 58 01 83 96 E-mail address: r_rankoussi@hotmail.com Nationality: Belgian & USA Green Card Holder
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Concentration in Commercial Real Estate Finance & Hotel Asset Management BBI Brussels Business Institute for Higher Education, Brussels, Belgium Bachelor of Sciences in International Hospitality & Tourism Management (TedQual WTO - Themis) Summa Cum Laude American Hotel & Lodging Association Educational Institute (AH&LA EI) Over 20 certificates of completion, some with Honours from AH&LA
2006 - 2009
2006 - 2009
Oct 2009 Sept 2011 Groupe FLO, Paris La Dfense, France French based holding company in the commercial restaurant sector (listed on Euronext: FLO) 500M Annual Sales with over 6,000 Employees and 250 restaurants under various brands Apprentice acting as Regional Assistant Director Reviewed operating and financial reports, and suggested resolutions for improvements Responsible for the capital budgeting (fixtures & maintenance) 1,5M budget Developed and designed reporting and benchmarking tools (financial & qualitative ratios) Aided in preparation of presentations to management and annual meeting Defined short and medium term profit strategies in conjunction with management team Followed the new openings and transformation plans within the Region Worked closely with the Regional Director (reporting to the Chief Operating Officer) Hotel Bloom!, a Pandox Property, 305 Rooms, Brussels, Belgium Modern property in the financial district Sales & Marketing Trainee Developed and implemented a Marketing, Sales & Revenue Plan (two years period) Responsible for market research, benchmarking and competitive check Analyzed data and trends as a support to the Revenue Management Team Organized public relations events and marketing campaigns Took part in developing pricing strategies The Dominican Hotel, a Carlton Hotel Collection, 4* 150 Rooms, Brussels, Belgium Member of the Design Hotels Accounting & Administration Trainee In charge of the account receivable (optimized the aging collection under 45 days) Strategic support on revenue improvements for all revenue centers Participated in Purchasing & Cost Control Took part in the end of month closure and financial statements production Kempinski Mall of The Emirates, 5* 393 Rooms, Dubai, United Arab Emirates Luxury property annexed to the famous shopping mall Rooms Division Management Trainee Performed operational duties in the front and back of the house Promoted to supervisory level in guest relations Handled the night audit and reconciled daily activities with the main auditor Was awarded a certificate of high recognition from the management team Fluent in English & French (mother tongue); notions in Spanish & Arabic Advanced level in Microsoft Office (Excel, Word, Power Point), PMS (Opra) & Novell GroupWise
June Sept 2009
June Sept 2008
June Sept 2007

Languages: Technology:
INTERESTS
Travelling, professional and social networking, art, reading, philosophy and martial arts, international cultures and cuisine, movies and continuous learning Treasurer in an association dedicated to support schooling of children in Africa. Jury member for the GSVC 2009 edition (Global Social Venture Competition) created by Berkeley University.
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Jean-Baptiste RECHER
Tel: + 33 (0)6 11 89 53 49 Date of birth: 26 March1987

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Email address: jb.recher@hotmail.fr Nationality: French
EDUCATION
2009 2011 Sep-Dec 2010 2006 - 2008 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Hong Kong Polytechnic University, Hong Kong, China Exchange student in the Master of Hotel and Tourism Management (SHTM) Lyce Technique Htelier Paul Augier, Nice, France Undergraduate Diploma in Marketing and Hospitality Management
Mar-Sep 2010 Marriott International Paris Cluster, France (10 Hotels of different brand: Marriott, Renaissance and Courtyard) Revenue Analyst Forecasted and analysed for 10 hotels on a weekly and monthly basis. Proposed optimized sales recommendations in order to maximize revenue. Forecasted budgets on a yearly basis. Prepared business plan and owners meeting for all the properties. Developed specific analytical tools. Punctual analysis. Rooms inventory and rates management. Prepared the opening of the Courtyard Arcueil. Marriott West India Quay Hotel and Executive Apartments, London, United Kingdom (5*, 300 rooms and 48 apartments) Night Auditor/Front Desk Agent Recorded, stored, accessed and analyzed computerized financial information. Audited and reconciled all revenue postings for the day. Served guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following Marriott standards of aggressive hospitality and adhering to guidelines and procedures. Grand Hotel Aston, Nice, France (4*, 150 rooms, member of the Choice Hotels Chain) Front Office assistant manager, Reservation/Revenue, Group Coordinator Assisted the front office Manager in organizing conferences and seminars (GP Monaco/Mipim), planning staff time-shifts, training new colleagues. Took and handled reservations, dealing with overbooking. Controlled reservations and internet visibility to increase revenue. Dealt with city ledger, contracting and co-ordinating group activities. Novotel Paris Tour Eiffel, Paris, France (4*, 760 rooms member of the Accor Hotels Chain) F&B Apprentice French: mother tongue, English: fluent, Spanish: intermediate, Japanese: notions, Chinese Mandarin: notions. Microsoft Word, Excel (VBA), PowerPoint, Internet Explorer, Opera / Amadeus Optims / Micros Fidelio (PMS).
2008 2009
2006 2008
2005 - 2006

INTERESTS
Hobbies: Travels (Asia, United States, Europe), Science Fiction, Photography, Classic Jazz, Contemporary Art, Street Art. Teaching assistant in financial accounting and revenue management Vice President of 4L IMHI association (Humanitarian Rally in the Moroccan desert) Jury member for Business School admission for PGE-PGO
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Elisabeth ROLLIN
Tel: + 33 (0)6 71 61 89 80 E-mail address: elisabethrollin@yahoo.com Nationality: German
Date of birth: 19 June 1985

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EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in Hospitality Management- IMHI (AACSB-EQUIS accredited) Majors: General Management, Luxury Brand Management Brillat-Savarin-Schule, Berlin, Germany Undergraduate Diploma - Berlin Hospitality and Tourism School Lyce Saint-Louis de Gonzague Franklin, Paris, France High School Diploma with specialization in Economics, major in English First Certificate in English by the University of Cambridge
2005 2008 2004
09/2009 present Hotel Royal Monceau Raffles, Paris, France (Hotel re-opening after a two year refurbishment, 5star Palace, 149 rooms) Human Resources Department Apprentice Prepared the recruitment process and participated in the hiring process of over 380 employees Conducted research to help develop and budget the training forecast 2010 for the re-opening Collaborated in the editing and writing of the employee handbook for the hotels re-opening and in charge of writing the internal monthly newsletter Optimized HR procedures, handled administrative duties Created an excel spreadsheet to follow-up on health care for employees Involved in Raffles VP Human Resources visit to Paris Htel de Crillon, Concorde Group, Paris, France (4* Palace, 147 rooms, Member of Leading Hotels of the World) Receptionist- Cashier Carried out check-in and check-outs, updated and maintained guest profiles Dealt with all guest requests, complaints, inquiries and reservations Processed debtor files and executed room allocation Shadowed and trained newly recruited staff Followed up guest satisfaction surveys Hotel Adlon Kempinski, Berlin, Germany (5star Hotel, 389 room, Member of Leading Hotels of the World) One year-intern and 2 year apprentice Executed guest reservations and guest portfolio follow-ups (full time for 6 months) Responsible for all room reservations for New Years Eve 2007-2008 (4 members), achieved 100% occupancy, cooperated closely with the Food &Beverage and banqueting department Operated in all food and beverage and rooms division departments: Front desk, spa and fitness club, room service, banqueting, bar and lounge Attended numerous training programs in oenology, sales techniques and guest service handling German and French: native languages English: fluent Spanish: very good level Proficient use of Microsoft Office (Word, Excel, PowerPoint), Opera and Micros Fidelio
03/200808/2009
08/2004 02/2008

Languages : Technology:
INTERESTS
Culture: Music, art exhibitions, theatre, cinematography Sports: Swimming, athletics, yoga Achievements: 2010: Winner of the 3 edition of the Hyatt Student Prize representing ESSEC- IMHI, Paris, France 2009-2010 : Member of the student office responsible for sponsorship 2008: Finalist in the David-Campbell Trophy for Best receptionist in France, Paris, France 2003: Student Body Representative for 250 students
rd
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Nomie SALTEL
Tel: + 33 (0)6 74 05 48 79 Date of birth: 4 May 1986
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Email address: noemie.saltel@hotmail.fr Nationality: French
CAREER OBJECTIVE
To develop an international career in luxury hospitality
EDUCATION
2009 - 2011 2007 - 2008 2006 - 2007 2004 - 2006 ESSEC Business School, Paris, France MBA in International Hospitality Management (IMHI) (AACSB-EQUIS accredited) ESHOTEL (Management and Hospitality Administration), Clichy-la-Garenne, France Preparatory year for the Masters Degree in Management and Hospitality Administration Universit Lille III-Charles de Gaulle, Lille, France Bachelor Degree in English (Foreign Language, Culture and Civilization) Lyce Faidherbe, Lille, France Classe Prparatoire Littraire Hypokhgne/Khgne (specialized in English) (Undergraduate courses to prepare for entry exams to the arts section of the Ecole Normale Suprieure, one of the French leading Grandes Ecoles) HTEL DE CRILLON (5*, 147 rooms), Paris, France Guest Relations Officer (internship) Dealt with each and every aspect for the VIP stays (amenities, special requests) and coordinated all the departments to meet and anticipate the guests expectations Followed up on complaints/feedback together with the General Management team Organized tours of the hotel for visitors, agencies, tour operators Liaised with the different hotel partners (luxury shops) concerning certain agreements (vouchers for guests, display cabinets in the hotel etc.) Assisted the front office team in their daily duties (check-in, rooming, administrative tasks) THE CONNAUGHT (5*, 123 rooms), London (Mayfair), United Kingdom Butler coordinator Dealt with general and specific enquiries (room service orders, complaints) Supervised the team of butlers and liaised with the concerned departments to provide consistent and intuitive service Managed stock, always being alert for opportunities to improve profitability Updated administrative data (guest history, standards of procedures, H&S administration) HOTEL FOUQUETS BARRIERE (5*, 107 rooms), Paris, France Butler (internship) Co-organized the actions of all the departments serving as sole contact for the guests, liaised with for all their requests Checked the rooms after the housekeeper Greeted guests, provided tours of the hotel and its facilities Room Service Order-taker and Supervisor (internship) Supervised the runners and organized the preparation of the orders and amenities Managed the stock and purchases HOTEL WESTMINSTER (4*, 115 rooms), Le Touquet-Paris-Plage, France Receptionist Managed bookings (check-in, check-out, room allocation, confirmation, cancellation) Handled cash issues (invoices, exchange etc.) Dealt with all guests requests together with the concierge French: mother tongue English: fluent German: working knowledge Dutch: beginner Proficient in the use of Microsoft Office and Internet under Windows and Mac OS Hotel software: Amadeus Hotel Front Office, Micros Fidelio, Opera, SMS, Info Genesis, F&B Shop
2010 (6 months)
2008- 2009 (9 months)
2008 (4 months)
2007 (2 months)

INTERESTS
Activities: swimming for fitness, modern dance, art, literature, gastronomy, oenology, foreign travel Teaching assistant for Business Computing, Revenue Management and Quantitative Methods courses at ESSEC Member of the Get-Together Team (run the welcome desk at the monthly IMHI alumni get-togethers in Paris)
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Bachir SANHAJI
Tel: + 33 (0)6 84 66 21 12 Date of birth: June 8 , 1986
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Email:sanhaji_b@hotmail.com Nationality: Moroccan
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in Hospitality Management - IMHI (AACSB-EQUIS accredited) E-commerce and General Manager concentrations The Swiss Hotel Association of Hotel Management School Les Roches Marbella, Spain Swiss Hotel Association Diploma BBA in Hospitality Management The European Management Hospitality Centre of Paris (CMH), France Stairway Consulting, Paris, France (Start-up specialized in yield and revenue management consulting) Junior Business Analyst Dealt with audits, benchmarking Advised hotels in yield and revenue management strategies Advised a car rental company in pricing strategy Contributed in the development of revenue management tools Hotel Ritz Paris, Paris, France (Parisian Palace, 159 rooms) Assistant Yield Manager Responsible for the weekly yield meetings Designed brochures and booklets Carried out the implementation of the 5 star
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2007 - 2008
2004 - 2006 2009 - 2011
2009 (6 months)
2007 (4 months)
Seabourn Cruise Line, On board Legend, Nassau, Bahamas (Luxury Yacht, 100 cabins) Waiter Hotel Atlas Medina & Spa, Marrakech, Morocco (5Star Hotel, 300 rooms) Dealt with individual reservations Took part in the sales & marketing team Responsible for group quotations Receptionist Hotel San Regis, Paris, France (Small Boutique Hotel, 49 rooms) Sales agent Prospected travel agents and corporations Hotel Napolon, Paris, France (4 Star Hotel) Served as waiter in different points of sales Responsible for purchases and cost controls
2006 (4 months)
2006 (3 months)
2005 (4 months)

Languages Technology Arabic: native, French: mother tongue, English: fluent, Spanish: beginner Proficient in Excel, VBA programming, Word, Power point Opera
INTERESTS
Politics, economics, cinema, football, skiing
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Amlie SARTORI
Tel: + 33 (0)6 23 34 62 25 Date of birth 16 August 1987
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Email address: amelie.sartori@essec.edu Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School (IMHI), Paris, France MBA in Hospitality Management (AACSB-EQUIS accredited) Concentrations: General Manager and Luxury Brand Management IMC Krems, Austria Erasmus exchange - specialization in Tourism and Leisure Management ESGCI Business School (Paris Graduate School of Management Group), Paris, France Bachelor of Business Administration degree (BBA) in international marketing and management Best student awarded graduated with honors Ecole de tourisme et dhtellerie Saint Pierre, Brunoy, France Undergraduate Diploma in Hospitality Management Option Accounting & Marketing with honors GIRA CONSEIL, Paris, France (Leading consulting company in the F&B industry) Apprentice - Consultant Realized different market studies: feasibility studies, conceptual creations/validations, benchmarks, market penetrations, marketing strategies, development plans (Quick, La Crie, Del Arte) Presented market study conclusions to clients Monitored and reported new market trends and innovations Updated technical tools for market studies Carried out the recruitment and follow up process of mystery clients for restaurant tests Conceived external communication tools for the consultants Trained and coached new interns HOLIDAY INN REPUBLIQUE (4*, 328 rooms), Paris, France Intern - Assistant Sales and Marketing Director Developed the customer database by prospecting new corporate clients Set up and followed up annual contracts for the corporate segment Involved in commercial negotiations Organized corporate events inside the hotel Participated in the marketing strategy for the transition from Holiday Inn to Crowne Plaza Created the press release for the transition from Holiday Inn to Crowne Plaza Implemented new brochures for the banqueting department Conceived external communication tools for sales representatives HILTON PARIS LA DEFENSE (4*, 148 rooms), Puteaux, France Intern - Assistant Executive Housekeeper Created and implemented action tools to improve interdepartmental coordination Replaced the executive housekeeper for a month and supervised the entire department Managed daily activities: stock control, room inspections, staff planning and training Monitored and analyzed monthly guest satisfaction tracking surveys (GSTS) Trained new interns THALASSO THERAPY CENTER LEONARD DE VINCI (3*, 74 rooms), Lisses, France Intern - Chef de Rang and Receptionist Involved in front office duties Performed high quality service and improved my operational knowledge KYRIAD MELUN RUBELLES (3*, 54 rooms), Melun, France Intern - commis waitress, commis cook Took part in the daily activities of the restaurants and bar Assisted with starter and dessert production for the restaurant French: native English: fluent Spanish: intermediate Mac, PC, Windows (Word, PowerPoint, Excel), Top Sys, Gest Hotel, Fidelio, Opera, Sales Force
Jan.-Jul. 2009 2007-2009
2005-2007
2009-2011
January July 2008
April August 2007
July-August 2004
July-August 2003

INTERESTS
Cinema, gastronomy, decoration, theater, travelling and discovering other cultures Member of a student association PGSM Buddy network: in charge of welcoming international students (for 1 year)
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Fecam SEYE
Tel : +33(0) 6 19 17 77 86 Email: fecamseye@gmail.com
Date of birth: 18th January 1984
Nationality: Senegalese
EDUCATION 20092011 20062008 20052006 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) AIM (Acadmie Internationale de Management), Paris, France Master of Science in International Hospitality Management.( Licensed by AHLA ) European Management Center Campus, Paris, France Bachelor in International Tourism Management
PROFESSIONAL EXPERIENCE 2010 ACCOR GROUP Global Sales Department, Leisure & E-distribution Odyssey, Paris, France In charge of Leisure Key Accounts/ Business Analyst (6 months): In charge of analysis related to key accounts strategic and commercial offers. Handled benchmarking & study of price positioning of Accor hotels in the leisure segment Market and trends analysis Prepared and attended monthly meetings of strategic sales management Analyzed key accounts weekly & monthly sales and results Managed the coordination of promotional events for customers (Roland Garros, TOP Resa ...) Prepared country sales meetings for all key account managers 2008 HOTEL HOLIDAY INN (4*, 265 rooms): Paris Porte de Clichy (Intercontinental Hotels Group) , France Food and Beverage Assistant Manager (2 months) & Human Resources Assistant Manager (2 months) Realized hotels restaurant competition benchmarking Handled the employees weekly planning Managed the optimization of all points of sales (restaurant, bar, room service, mini bars). Participated in the redaction and publishing of the monthly newsletter Realized the conception & implementation of new training procedures for employees Handled the employees time schedule as well as the extra Conceived and implemented policies & procedures for new recruits. (integration, training, performance appraisal) 2007 HOTEL IBIS BERTHIER (2*, 700 rooms): Paris Porte de Clichy (ACCOR Group), France Receptionist/Reservation Agent (4 months) In charge of guest check in, check out, transient and group arrivals handled reservations, and group block follow-up prepared and followed up on guest invoices VISIT USA/COMMITEE FRANCE: USA TOURIST OFFICE in Paris, , France Promotion Manager Assistant: (7 months) Actively assisted the manager in all coordination activities Promotion (worked on websites updates and visibility enhancement) Press relations (carried out contact with any press release about state members) Sales (prospection of new state members, site space commercialization) Participated in the conception and publication of the monthly newspaper (articles about all state members)
2005
LANGUAGES AND TECHNOLOGY Spanish: good working knowledge Languages French: native language English: excellent Technology Software: good command of Word, Excel, Power Point GDS: Amadeus PMS: Opera, Hotix, Tars, ASA. INTERESTS Creative and exotic Cuisine, Latin dance, personality theories and psychology
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Nicole SCHUPKE
Tel: + 33 (0)6 45 14 62 66 Email address: nicoleschupke@gmail.com Nationality: German

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EDUCATION
2009 - 2011 ESSEC Business School (IMHI), Paris, France MBA in Hospitality Management (AACSB-EQUIS accredited) Concentrations: General Management and Luxury Management University of Applied Sciences Dresden, Dresden, Germany Bachelor of Arts in International Business Concentration: Strategic Management One exchange semester at Napier University, Edinburgh, UK Wilhelm-Ostwald-Schule, Leipzig, Germany A-Levels with specialization in Science NOVOTEL SAINT QUENTIN GOLF NATIONAL, Magny les Hameaux, France (Accor Hotels, 3*, 131 rooms) Apprentice, Hotel Operations Involved in daily operations and management of front office, housekeeping and food and beverage department In charge of monitoring and improving customer satisfaction and overall quality of service Assisted sales team during sales calls THE BALMORAL HOTEL, Edinburgh, UK (Rocco Forte Collection, 5*, 188 rooms) Guest Service Agent (9 month) and Front Office Shift Leader (12 month), Reception Delivered all customer-related and administrative tasks in front office Coordinated with the receptionists on duty Responsible for departmental training Successfully completed the hotels supervisory development training programme FOUR SEASONS HOTEL GEORGE V, Paris, France (Four Seasons, 5*, 245 rooms) Intern, Business Centre and Switchboard Business Centre: Welcomed guests, familiarized guests with the business centre facilities, provided secretarial services, organized shipments Switchboard: Handled internal and external calls, wake-up calls and messages, updated guest information, participated in all administrative duties UNIVERSITY OF APPLIED SCIENCES DRESDEN, Dresden, Germany Assistant, Language Laboratory Researched and translated content for the media catalogue in English and French BEST WESTERN PREMIER VICTORS RESIDENZ-HOTEL, Leipzig, Germany (Best Western, 4*, 101 rooms) Intern, Reception Welcomed guests, handled internal and external calls and directed guest enquiries German: native English: fluent French: very good working knowledge Hotix, TARS, Protel, Opera, good knowledge of Internet, Excel, MS Word, PowerPoint
2004 2007
1998 - 2004
2009 2011
2007 2009
Feb - Jul 2007
2005 - 2006
Feb 2004

INTERESTS
Canoeing, reading, cinema, travel, community involvement
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Samar SLIM
Tel: + 33 (0)6 16 75 62 84 Date of birth: July, 23rd 1984 E-mail: samar.slim@gmail.com Nationalities: French and Lebanese
EDUCATION
20092011 ESSEC Business School, Paris, France MBA in International Hospitality Management - IMHI (AACSB-EQUIS accredited) E-Commerce and Real Estate concentrations Glion Institute of Higher Education, Glion, Switzerland Post Graduate Diploma in Hospitality Management Sorbonne University, Paris, France Bachelor in Foreign Languages English and Spanish applied to Economics Pullman Global Marketing, Accor Corporate, Evry, France Product Manager for Global Marketing Pullman Developed and rolled out a partnership with Nespresso Developed the A-Club Priority desk for Pullman hotels and wrote the SOPs for roll out Coordinated the Brand Management project Hotel Ritz Paris, (category 5* Palace) Member of the Leading Hotels of the World, Paris, France Administrative Assistant at the Ritz Escoffier School (1 year) Was responsible for individual and group reservations In charge of scheduling the team and the courses Developed the Ritz Escoffier School brochure Followed up on long term students at the Ritz Escoffier School Co-organized the Salon du Chocolat fair (The Ritz Escoffier School was present) Order Taker in the Room Service department (1 year) Responsible for the service and of taking guests orders Supervised a team of 6 persons (runners and chef de rang) Developed management and communication skills Increased F&B technical tools 2007 Hotel Le Bristol, (category 5* Palace) Member of the Leading Hotels of the World, Paris, France Skilled waitress and Supervisor in the Bar (4 months) In charge of the breakfast and lunch service Handled guests complaints and requests Handled cashier operations Le Royal Mridien Beach Resort and Spa, 500 rooms, Starwood Hotels, Dubai, U.A.E Rooms Divisions Management trainee (6 months) Guest Services, Front Desk Agent Reservations (Revenue management) Htel Royal Monceau, Paris, France 1 month training within the Reservation, Housekeeping and Banqueting departments Hotel Al Bustan, Lebanon A 2 month summer job as a waitress in the restaurant Il Giardino In charge of the breakfast service Developed team work French: mother tongue English, Spanish and Arabic: fluent Italian: basic Proficient in the use of Microsoft Office, Property Management Systems (Fidelio, Opera, Protel Front Office), Micros.
2005 2006 2002 2005
2010 onwards
2007 2009
2006
2005 2003

INTERESTS
Voluntary work: Lebanese association OffreJoie (4 years) Theatre: acting lessons (3 years) Clubs: part of a wine tasting club (1 year) Travels: Spain / UK / Saudi Arabia / UAE / Oman / Syria / Egypt / Germany/ Italy/ Morocco/ China/ Cuba
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Martin SMITH
Tel: +33 (0)6 18 18 94 68
Email address: smithmartinr@gmail.com Nationality: American
Date of birth: May 26, 1985
EDUCATION
2009 2011 Sep Dec 2010 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Bond University, Gold Coast, Australia Semester Exchange: Master of International Hotel & Resort Management (specializing in Corporate Social Responsibility, including a Capstone Project for Surfers Paradise Marriott Resort & Spa) Northwestern University, Evanston, IL, USA B.Sc. in Communication Studies
2003 2007
Mar Sep 2010 Sodexo, Singapore (Service solutions and facilities management company operating in 80 countries) Sustainability and Corporate Social Responsibility Coordinator, Office of Sustainability Acted as sole intern reporting to VP Global Sustainability Wrote companywide policy and guidelines for sourcing sustainable seafood Innovated tools and communications for effective stakeholder engagement, including assisting to create and conduct an international web seminar Initiated and secured partnership with noted nongovernment organization WWF, collaborating to implement sustainable business practices and plan awareness raising events Created database of products categorized along guidelines of sustainability and developed corresponding communication tools for using the database in the supply chain Researched and developed the design of an innovative charitable foundation The JET Programme, Okinawa, Japan (Japan Exchange and Teaching Programme) English Language Teacher, Okinawa Board of Education Taught English as a second language and acted as a cultural ambassador in two public high schools Developed educational tools and lesson plans for over 1,000 students Directed a weekly conversation club and coached students individually in language development Selected as Area Coordinator for Okinawa JET 2008 2009, facilitating the transition of newcomers to the JET Programme and liaising with the Prefectural Advisors on behalf of 15 JET teachers in Okinawas southern region Volunteered as Social Events Coordinator for Okinawa JET 2008 2009, assembling committees and managing budgets to organize community-building events for the more than 100 JET participants in Okinawa The San Jose Group, Chicago, IL, USA (Integrated marketing communications firm targeting the Spanish speaking market in the USA) Intern, Account Services and Media Departments Managed database of prospective clients and contacted prospective clients for new business initiatives Revamped statistical archive with target consumer information for use in creating a marketing plan Interacted with consumers to conduct market research Liaised with media vendors to facilitate publication of advertisements MSA Consulting, Inc., Rancho Mirage, CA, USA (Planning, civil engineering and land surveying firm in southern Californias Coachella Valley) Marketing Assistant Wrote company brochure, highlighting some of its major projects Wrote quarterly company newsletter, distributed to clients and industry professionals English: native Spanish: proficient Macintosh, PC, Microsoft Office French: intermediate Japanese: intermediate
2007 2009
Feb May 2007
Jun Aug 2005

INTERESTS
Travel, Ecology & Sustainability, Cuisine, Swimming, Music & Arts, Sports & Fitness
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Julie SULLIVAN
Tel: + 33 (0) 6 61 69 08 41 Email address: Julie.sullivan@essec.edu Nationality: American

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EDUCATION
2009 - 2011 2002-2006 2004 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Bentley University, Boston, MA, USA
Bachelors of Science in Corporate Finance and Accounting
Royal Melbourne Institute of Technology, Melbourne, VIC Australia

Semester Abroad
2010 GRAND HYATT HOTEL (5-star hotel, 825 Rooms), Beijing, Peoples Republic of China (Luxury, modern hotel featuring 5 restaurants and 14 meeting rooms) Internship: Cross training in Sales & Marketing, Food & Beverage, Finance, Front Office, Housekeeping Analyzed sales templates for clarity and articulation and recommended practical solutions Performed FF&E budgeting Worked in various operations functions and recommended improvements SUN LIFE FINANCIAL, Wellesley, MA, USA (Company offers insurance and wealth management products to individuals and business entities) Senior Internal Audit Analyst LOMA Designations: Associate, Life Management Institute; Professional, Customer Service Performed a broad and comprehensive analysis to identify business risks, determined audit objectives, and developed audit programs to evaluate internal controls related to financial risks, operational activities, and compliance requirements Analyzed business situations, controls and risk and recommended practical solutions. Developed and maintained client and staff relationships through individual contacts and group meetings. Provided consulting to company employees regarding financial reporting, internal controls, 404 compliance, fraud prevention and operational efficiency. PRICEWATERHOUSECOOPERS, Boston, MA, USA Internal Audit Associate Performed onsite consultations at client facilities; served a variety of clients within multiple industries (pharmaceutical, education, retail, manufacturing, insurance). Assisted in preparing risk assessments and management reports. Collected, analyzed, and interpreted data to determine process effectiveness. Made written and oral presentations to management at the conclusion of work to summarize results, issues, and the impact of deficiencies and proposed solutions to problems identified. Developed client relationships and delivered high quality professional day-to-day execution of engagements. LANSDOWNE PUB, Boston, MA USA MASA RESTAURANT, Boston, MA USA Server
2007 2009
2005 2007
2009 2008

Languages Technology English: native language Microsoft Office, Lotus Notes, Outlook, Bloomberg, Opera, Fidelio, Delphi, Micros, POSitouch
INTERESTS
Coordinator for ESSEC MBA Industry Leader Conferences; Teachers Assistant: Financial Accounting (2010), Leading and Motivating (2010),Advanced English (2009), Travel, Food and wine tasting, reading about hospitality trends, sports (including volleyball, basketball, squash, tennis)
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Vishal TAYSHETE
Tel: + 33 (0)662231952 Email address: vishal.tayshete@essec.fr Nationality: Indian

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CAREER OBJECTIVE
To enhance my professional skills in strategy and finance division of the real estate industry.
EDUCATION
2009 - 2011 2007- 2008 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Hotel And Tourism Institute, Vevey, Switzerland Bachelor of Science in Hospitality Management
2010 6 months Jones Lang LaSalle, Abu Dhabi, UAE Intern Assisted in market studies and analysis for mixed-use projects. Coordinated and produced market intelligence & quarterly reports. Responsible for data population & monitoring Involved in preparation of market overview reports for international clients pertaining to investments. Responsible for updating property master list for Agency. Worked closely with capital markets division & supported strategic consulting. Pratik Consultancy Services, Mumbai, India ( real estate consultancy related to feasibility studies & research of small scale hotels & resorts) Junior Consultant Assisted in the hospitality development projects around Mumbai, India. Involved in various projects on property level repositioning. Conducted the feasibility studies for different small scale resorts around Mumbai, India Data population & monitoring. Hotel La Reserve, Geneva, Switzerland (Member of the design hotels & The leading small hotels of the world) Intern Food & Beverage Management Prepared the mise-en-place Worked in starter and dessert section Worked as supervisor for banquets. Managed inventories and maintained food quality Aroma Restaurant, Punjab, India (Classic Indian cuisine Restaurant) Management Trainee Food & Beverage Management Prepared the mise-en-place Served as Head Chef for starter section Assisted the Executive Chef with budgeting, menu planning. Managed inventories and maintained food quality.
2008 2009 1 Year
2007 2008 7 months
2005 2006 14 months

Languages Technology Marathi: native Hindi: fluent English: fluent French: conversational Microsoft Office (Excel, Power Point, Word, Access), Adobe, Internet & Database management
INTERESTS
Travelling, keen interest in cricket, cooking & trying different cuisines
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Laura TERMENS
Tel: + 33 (0)6 34 99 63 54 Email address : laura_termens@ hotmail.com Nationality : French
Date of birth : 12 November 1984

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EDUCATION
2009 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited) Concentrations in General Management and Entrepreneurship Escuela Bancaria y Comercial, Mexico City, Mexico Diploma in Management (Teaching in Spanish) Universit Paris 10, Nanterre, France Bachelor Degree in Foreign Languages and Business Marriott Hotel Champs-Elyses, Paris, France Financial Department Apprentice Trained to Assistant Controller, Credit Manager, Accounts Payable and General Cashier positions Participated in Balance Sheet and P&L elaboration Handled quarterly internal audits Coordinated Electronic Credit Card machines replacement (4 month project) Responsible for Pay Masters follow up and relationships with the bank Le Mridien Etoile, Paris, France (4*, 1025 rooms) Receptionist/Rooms Controller In charge of check-in, check out, reservation, cashier duties and payments Dealt with customers requirements and room allocation Ensured proper handling of airline contract rooms, show rooms, pre-check ins and reports Responsible for writing down Standard Operating Procedures W Hotel, Mexico City, Mexico (5*, 256 rooms) Welcome Desk Agent Ensured check-in, check-out and follow-up of guests requirements In charge of cashier duties (currency exchange and payments W Hotel, The Whiskey Bar, Mexico City, Mexico Head Waitress Supervised of a team of 4 waitresses Trained staff according to Gerber Bars standards Groupe ELIOR, Paris Bercy, France Human Resources and Payroll Internship French: mother tongue English: Fluent Spanish: Fluent (4 years in Mexico) Proficient in use of Microsoft Office (Word, Excel, PowerPoint, Outlook), Opera, Micros, Galaxy Member for 9 years of Sangs-Mls dance association Contemporary literature, Cinema
2007 2008 2002 2006
2009 2011
2008 2009
2007 2008
2006 2007
2005 (3months) Languages Technology
INTERESTS
Sports: Hobbies:
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Joanne TOURRE
Tel: + 33 (0)6 22 11 34 97 Email address : tourrejoanne@yahoo.fr Nationality : French
Date of birth : 22 June 1988

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CAREER OBJECTIVE
To pursue a career in Audit
EDUCATION
2009 - 2011 2006-2009 ESSEC Business School, Paris, France MBA in Hospitality Management (AACSB-EQUIS accredited) ( IMHI) Lyce htelier JEAN DROUANT (Mdric), Paris, France Undergraduate Diploma in Hospitality, major Marketing and Accounting
April Sept 2010 HOTEL MARRIOTT RIVE GAUCHE (4 star), Paris, FRANCE A 757 rooms, Business Chic Hotel Cost Controller Controlled revenue and statistics through Micros, Opera and Sun. Created, implemented and controlled procedures Analyzed breakfast, events and projects (brunch, night and day party) Audited department Computed and analyzed F&B ratio and inventories HOTEL PRINCE DE GALLES (4 star), Paris, FRANCE A 170 rooms Starwood-Hotel on the Champs Elyses Rotating Financial Departments Intern Controlled cash flows and credit card income (general cashier) Controlled total income and statistics on Opera and Micros (income) Controlled clients invoicing and followed up on payments Handled suppliers bills and prepared their payments (suppliers accounting) BELLE HAVEN YACHT CLUB, Greenwich, USA A Private Club with three F&B outlets: Bar, Casual and Fine Dinning F&B Managers Assistant Planned banquets: weddings, concerts, dinners (from 30 to 250 guests) Managed and trained a small team of waiters Assisted kitchen production for appetizers and desserts MEINSBUR (4 star), Bendesdorf, GERMANY A small independent hotel, with a gastronomic Restaurant Intern in Service, Housekeeping and Kitchen TERRE NEUVAS, Paimpol, FRANCE Seasonal restaurant on the Pier. Up to 120 covers per service. Kitchen Clerk French: native, English: bilingual, German: professional Microsoft 200- Opera-Micros-MC
April-August 2008
April-August 2007
August 2006
July-August 2004

INTERESTS
Association: Dfi Plaquettes Hobbies: Modern Art, Travelling, Cooking Sport: Basket Ball, Cross country Activities at IMHI: Teaching Assistant-End-user, Member of the Get Together Welcoming team.
70
Agns TROCARD
Tel: + 33 (0) 6.88.80.74.51 Email address: agnes.trocard@essec.fr Nationality: French

nd
EDUCATION
2009 - 2011 ESSEC Business School (IMHI), Paris, France MBA in Hospitality Management (AACSB-EQUIS accredited) Concentration: General Manager, E-commerce and Entrepreneurship. BTS Lyce de Gascogne, Talence, Bordeaux, France Undergraduate Diploma in Hospitality Management HTI Consulting, Johannesburg, South Africa Consulting company focused on Africa and Middle-East Junior consultant Advised on raise financing for a hotel in Mozambique. Conducted two pre-market researches in South Africa and Benin. Participated in the company everyday tasks i.e. accounting, tax declaration Restaurant Le Cinq, (150 covers), Bordeaux, France Private Italian restaurant Assistant restaurant manager Responsible for the food and wine service. Implemented the wine list (calculated item selling prices, negotiated prices with suppliers, cellar organisation). Responsible for cash receipts & cash handling. One year experience abroad in Australia Restaurant Vue De Monde, (40 covers), Melbourne Captain Handled 15 covers service with a sommelier and a chef de rang. Restaurant Church St Enoteca, (80 covers), Melbourne Floor Assistant Manager Assisted the manager with daily tasks - staff scheduling, controlled labour cost, inventory control & stocks. May August 2006 Shangri-La, (5 star, 442 rooms), Wuhan, China Luxury Chinese hotel Food and Beverage Management Trainee Overview of the food and beverage section of the hotel Assisted the food and beverage manager in daily tasks Implemented HACCP sanitation standards and procedures Handled the service in the four restaurants of the hotel. Planned and trained team members with selling techniques & French service Golden Tulip, Paris, France 4 stars, 200 rooms Rooms Division Management Trainee In charge of guest relations Dealt with guests i.e. check ins/check outs, reservations, concierge services Responsible for all tasks on the checklist incl. making adjustments, creating reports. Cross-trained in housekeeping & reservations French: mother tongue, English: fluent, Spanish: basic knowledge Word, Excel, VBA, Power Point
2005-2007
6 months - 2010
October 2008 August 2009
October 2007 October 2008
May August 2005

INTERESTS
Financial Accounting teachers assistant for Bob Kastner Vice president for the student council Sport: Handball, football. G i i h i i d F il b i i i l di
71
Paula VISCIANO_________________________
Tel: + 33 (6) 58 03 03 14 Date of birth: 28th April 1986 Email address: paula.visciano@gmail.com Nationality: French
CAREER OBJECTIVE
Pursue a career in hospitality real estate management
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management - IMHI (AACSB-EQUIS accredited) Real estate, entrepreneurship, and general manager concentration Bachelors Degree in Culinary engineering and Hospitality management , with honours University of Aix-en-Provence, France Higher diploma in management and marketing studies department, Polytechnic school of Aix-en-Provence, France
2006 -2007 2004 - 2006
2009 2011
Park Hyatt Paris Vendme 5 *, Hyatt Hotels, Paris Hotel Management Training, apprentice over 24 months
Food and Beverage department - Assisted the F&B manager in his daily operations - Designed menus (updated the room service menu) - Controlled food cost - Worked in different F&B departments (room service, restaurants, banquets, bar) - In charge of all restaurant bookings Banqueting Sales department - Participation in catering meetings - Handled guest enquiries - Priced and wrote proposals
ar
2008 2009 -
One Aldwych 5 *, Campbell Gray Hotels, London Front desk - Checked in/out - Handled new/existing booking and relevant queries - Ensured service at night audits - Upselling training Le Petit Nice Passdat 4 *, Relais & Chteaux, Marseille Assistant Housekeeping Manager - Responsible for 10 persons - Welcomed and interacted with the VIP guests - Inspected and supervised the cleaning of apartments - Involved in the design of the rooms for special requests - Coordinated the restocking of amenities - Organised time-schedules FOUR SEASONS Htel George V 5 *, Paris
Housekeeper
2007 2008
2007

Languages Technology French: mother tongue English: fluent Word, Power Point, Access, Excel, Sphinx Vega, Protel, Delphi, Respak and Micros
INTERESTS
Travel, reading, musical concerts, gastronomy
72
Gautier WEIGERT
Tel: + 33 (0)6 17 98 75 96 Date of birth : 25 August 1983
th
Email address : gautier.weigert@essec.edu Nationality : French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management (AACSB-EQUIS accredited, IMHI) Major in Real estate, General Management and Entrepreneurship Hospitality and Catering school from Paris Jean Drouant , Paris, France Undergraduate Diploma in Hospitality & Catering University of PARIS X, Nanterre, France DEUG in History and Sociology
2004 2007
2002 2004
2009 2011 COMPASS Group France Eurest, Chtillon, France Business and administration segment Sector manager junior (customer relation assistant director), Apprenticeship 96 million turnover for the region Assigned on special mission by the regional director Assist the sector manager in their duties Insure the control of the accounting of the restaurant portfolio In charge of the sector when the senior manager is not present Htel restaurant LAn 1600 - Rochehaut, Belgium Sous chef de cuisine Assisted the chef to train and manage the team Insured the monitoring of the foodstuffs supplies and the food cost In charge of the kitchen when the chef was not present Hilton Hotel LAX Los Angeles airport L.A. California USA Management training as front desk supervisor Managed team covering the front desk operations Controlled check-in and check-out, reservations and billing Ensured communication with housekeeping and management Made sure the standards were kept Hilton Hotel Arc de Triomphe Paris, France Night auditor Managed the reception desk during the night shift Supervised the hotel night audit accounting procedures Handled guest concerns and requests to ensure customer satisfaction Hotel Les Roches rouges and Casa Corsa , Piana, Corse, France Intern as chef de partie and sous chef Followed the chefs instructions Responsible for different kitchen departments First experience as a sous chef
2008 2009 4 months
2008 2009 8 months
2007-2008 6 months
2005-2007 6 months each

Languages Technology French (mother tongue), English (fluent), German (read, written, spoken), Microsoft Office 2007, Micros, Fidelio, Fidelio ON Q for Hilton, Picasa design
INTERESTS
Travelling, cooking, oenology, swimming, art and culture in general
73
Souffian ZAERAOUI
Tel: + 33 (0) 6 24 23 17 98 Date of birth: 9 March 1985
th
E-mail address: zaeraouisouffian@hotmail.fr Nationality: French
EDUCATION
2009 - 2011 ESSEC Business School, Paris, France MBA in International Hospitality Management, IMHI (AACSB-EQUIS accredited) General Manager Concentration CFA UTEC, Marne-la-Valle University, Emerainville, France Bachelor Degree in Hospitality and Tourism Management Lyce Saint Louis, Montargis, France Undergraduate Diploma in Hospitality Management
2007 2006
2009 2011 Pullman Paris Tour Eiffel, Accor 4* hotel, 460 rooms Rooms Division Apprentice Welcomer: performed duties at front desk, cashier, concierge and reservations Night Manager: established all procedures and policies for night shift Implemented the iPad for the welcomers and event managers Novotel Cardiff Centre, Accor, United Kingdom 4* hotel, 138 rooms Food & Beverage Services Manager (1 year) Responsible for restaurant, bar, room service and C&B. Annual turnover of 1,7 million Managed a team of 1 assistant, 1 cost controller, 2 team leaders and 20 team members Forecasted F&B sales and costs to maximize revenue with high reactivity in order to achieve the departments objectives Established the departmental budget for 2009 Created and successfully launched a special lunch offer in the bar Implemented and controlled department standards Ranked top 3 on Medallia (quality survey Novotel and Mercure UK) Results: financial audit: 96%, hygiene audit: 92%, operating margin: 36% Assistant Food & Beverage Manager (8 months) Responsible for restaurant, bar, room service and C&B. Annual turnover of 1,7 million Managed a team of 2 team leaders and 20 team members Launched Meeting@Novotel concept for conferences 2006 2007 Marriott Paris Rive Gauche Hotel & Conference Centre 4* hotel, 757 rooms Income auditor and cost controller apprentice Participated in stock management software implementation (Hotix Materials Control) La Brasserie Restaurant, Elior, Paris Orly Airport Captain (4 months) Sofitel Paris Forum Rive Gauche, Accor 4* hotel, 782 rooms Credit accountant and cost controller trainee (4 months) Hotel de Crillon, Concorde Hotels & Resorts, Paris 4* deluxe hotel, 147 rooms Waiter at Les Ambassadeurs restaurant trainee (2 months) Hotel La Mamounia, The Leading hotel of the World, Marrakech, Morocco 5* hotel, 207 rooms Trainee in the kitchen and pastry (2 months) French: mother tongue English: fluent Arabic: fluent Spanish: intermediate Proficient use of Word, Excel, Power Point, Photoshop and Internet. Fidelio V7, Hotix and Rejane Notions of Flash, Opera, Betisoft, PI System, Micros and MC
2007 2009
2006 2005 2004 2004

INTERESTS
A passion for gastronomy, luxury products and refinement Travels: Morocco, France, Spain, Germany, Netherlands, Belgium, United Kingdom, USA
74
ESSEC Executive Education CNIT BP 230 92053 Paris-La Dfense France Tl. +33 (0)1 46 92 49 00 Fax +33 (0)1 46 92 49 90 http://formation.essec.fr ESSEC Business School Avenue Bernard-Hirsch BP 50105 95021 Cergy-Pontoise Cedex France Tl. +33 (0)1 34 43 30 00 Fax +33 (0)1 34 43 30 01 www.essec.fr ESSEC Business School Singapore Campus 100 Victoria Street National Library Building # 13-02 Singapore 188064 essecasia@essec.fr Tl. +65 6884 9780 Fax +65 6884 9781 www.essec.edu
Information
Genevive Danten Tel. +33 (0)1 34 43 31 72 Fax +33(0)1 34 43 17 01 danten@essec.fr
ESSEC Business School / 14031111146 / JMars 2011 / *La rponse est en vous

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MBA in Hospitality Management (IMHI)

You have the answer

6,000 managers in executive education

4,300 students including 1,300 international students

90 nationalities represented on 3 campuses

ESSEC MBA IN HOSPITALITY MANAGEMENT (IMHI)

ESSEC MBA IN HOSPITALITY MANAGEMENT (IMHI)

IMHI Graduates 2009 by function

3% General Management 3% Finance/Accounting 5% Food & Beverage Management 11% Entrepreneur

16% Sales & Marketing

IMHI Graduates 2009 by geographical location

11% Middle East/Africa 50% France 14% Asia/Pacific

14% Europe outside France

IMHI Graduates 2009 by sector

8% Hotel Corporate Office

12% Distribution/Information Technology

24% Hotel operations

12% Other non Hospitality

24% Consulting/Real Estate 20% Restaurant/Food services

MBA in Hospitality Management (IMHI)

Email address: caroline.canny@essec.edu Nationality: French

July 2009Dec 2009

January 2008July 2008

May 2007July 2007

LANGUAGES AND TECHNOLOGY

Date of birth: 11 January1979

LANGUAGES AND TECHNOLOGY

Chin Wei CHOW __________________________________

CAREER OBJECTIVE ___________________________________________________________________

Tel: + 33 (0) 63866 4370 Date of birth : 26 July1983

Email address : nikidoerr@hotmail.de Nationality : German

LANGUAGES AND TECHNOLOGY

Date of birth: 5 April 1980

2007 - 2005 2003 - 2005

LANGUAGES AND TECHNOLOGY

German: spoken and written.

Email address: ankit.garg@essec.edu Nationality: Indian

Sep 2006 Nov 2007

Jun 2003 Aug 2006

Nov 2000 Dec 2002

LANGUAGES AND TECHNOLOGY

April 2006 May 2010

May 1997 April 2006

LANGUAGES AND TECHNOLOGY

Shangri-La Hotel (5* city hotel; 750 rooms), Singapore

One&Only Resort Kanuhura, LHW (5* resort; 100 villas), Maldives

Hilton Hotel (5* city hotel; 423 rooms), Singapore

LANGUAGE AND TECHNOLOGY

Date of birth : 10 Feb.1984

April October 2008

August 2002 January 2004

January March 2009 2002 - 2005

LANGUAGES AND TECHNOLOGY

Tel: + 33 (0) 6 11 65 80 44 Date of birth: 16 April 1983

Email address: julien.monsel@essec.edu Nationality: French

LANGUAGES AND TECHNOLOGY

Tel: + 33 (0)668129235 Date of birth:16 May 1982

Email address: mrudu.nair@essec.edu Nationality: Indian

LANGUAGES AND TECHNOLOGY

Tel: + 33 (0) 6 10 92 53 02 Date of birth : 25 February 1980

samantha.nioche@gmail.com Nationality : French

Jul Aug 2000