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Module 1: Hospitality Industry & You The hospitality industry: dynamic and diverse
At the heart of travel and tourism, this vitally important part of the worldwide economy, is the hospitality industry, with its huge range of hotels, resorts and restaurants, as well as dozens of related businesses whose mission is to look after people and make their experience a positive one. Hotels, resorts and restaurants Hotels range from 5-star palaces through tropical island resorts and luxury spas, through eco-hotel and other theme concepts, to small family enterprises and bedand-breakfast operations. Restaurants range from traditional fine dining with world famous chefs, through large chain restaurants, to creative restaurant concepts from cuisines all over the world, or to the new magic of molecular gastronomy, spun out of thin air. Hospitality-linked enterprises But hospitality is much more than hotels and restaurants, and is not always travellers and vacationers. It includes:
theme and adventure parks, club management for country clubs or spas and fitness clubs, conference/convention centres, and extends to airlines, cruise lines and catering, as well as sports arenas, entertainment / amusement centres, hospitals, senior living communities, car rentals, casinos, club management, travel agencies

Emerging new fields Health and medical tourism, archaeological tourism, extreme tourism for the rush of adrenaline in extreme sports, backpacking and adventure tourism, ecotourism, accessible tourism for the disabled and elderly, learning-oriented and educational tourism, safaris, volunteer vacations, music or literary tourism, dark tourism with visits to castles and battlefields, agritourism with stays on farms and help with farm activities, wine tourism, heritage tourism. The market is changing rapidly as it caters to new, more specialized needs. Traditional providers are renewing and innovating. Travellers today demand a wide range of more individualized services. There is a huge increase in niche marketing and a growing demand for creative responses to last-minute, impulse requests

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Discussion points: 1. Define what hospitality industry is? How does hospitality industry relate to tourism industry?

2. Hospitality industry includes various kinds of businesses. Find out as much as possible kinds of businesses in the hospitality industry. Draw a diagram representing the hospitality industry as a whole including all the related businesses within the hospitality industry.

3. Analyze what factors that drive the growth of hospitality industry!

4. Find out 5 kinds of jobs in the hospitality industry and then analyze the advantages and disadvantages of working in the hospitality industry in general.

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Kinds of Jobs in the Hospitality Industry

Advantages & Disadvantages of Specific Jobs

General Advantages & Disadvantages of Working in the Hospitality Industry

1.

A:

Adv:

Dis:

2.

B:

Adv:

Dis:

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3.

C:

Adv:

Dis:

4.

D:

Adv:

Dis:

5.

E:

Adv:

Dis:

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5. After doing the overall analysis, make a conclusion of the characteristics of hospitality industry in general.

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