Software Quality Bootcamp

www.unicom.co.uk/sqa I Presenter: Kalpana Singh, QAI I

London: 27 October, ‘08; 19 January ‘09; 23 March ‘09 I 1 day: £550 + VAT

Workshop Overview
Quality is everyone's responsibility. Each person is responsible for that part of the code or project artefact or service that
he/she is expected to deliver to internal or external customers; and Quality counts for each deliverable. It is the primary
distinguishing factor that imparts a competitive edge.
This intensive workshop covers the fundamental concepts of Software Quality. The program is meant for every
software professional in an organization, since it seeks to familiarize the participants with crucial Quality concepts. No prior
knowledge is required. The workshop covers the basics of Quality & aims to sensitize the participants to Quality in context
of Software Engineering so that they can:
! Appreciate Quality and its characteristics.
! Have a buy-in for the Quality initiatives in the organization.
! Understand the importance of process orientation.

Workshop Objectives
To foster the understanding of the concepts of Quality, Quality Assurance and Quality Control, Process and Process Models
and provide:
! Insight into the use of some of the simpler techniques.
! Understanding of quality principles and approaches that have emerged from the salient works of quality gurus.

Workshop Content
! Software engineering overview
! Quality concepts: Quality Assurance, Quality Control
! Project variables, Quality Control and Quality Assurance, Cost of Quality, Workbench, Product and Process Quality
! Lifecycle phases in the context of Quality implementation
! TQM and approaches to Total Quality
! Process concept, Standards, guidelines, models, the Quality Pyramid
! Reviews and Audits - Why review, types of review (inspection, walkthrough, checkpoint review) and the processes,
Type of audits, Audit process
! Metrics - Why metrics, metrics and measurement, some key rules, examples, the approach to derive metrics
! Commonly used Quality Tools - Run chart, Histograms, Pareto charts, Control charts, Cause effect

Workshop Benefits
! To help understand the concepts of Quality, Quality Assurance & Quality Control, Process & Process Models.
! To understand Quality principles & approaches to implementing total quality.

Workshop Format
The workshop comprises lectures supplemented with illustrations. The instructor maintains a high level of interaction and
discussion to satisfy the students' needs in their work environments.
Extensive experiential learning and cases studies will be integrated in the workshop proceedings.

UNICOM R&D House, One Oxford Road,

Uxbridge, UB9 4DA
Tel: 01895 256 484 Fax: 01895 813 095
Email: info@unicom.co.uk A QAI company
 Software Quality Bootcamp

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UNICOM R&D House, One Oxford Road,

Uxbridge, UB9 4DA
Tel: 01895 256 484 Fax: 01895 813 095
Email: info@unicom.co.uk A QAI company