The Human Side of Project

Management
www.unicom.co.uk/peoplepm I Presenter: Steve Bender, The Quality Connection I
London: November ‘08, January ‘09, March ‘09 I 1 day: £550 + VAT

Workshop Objectives
! Development of a specific work plan
! Rapid change in one's methods and behavior using specific Neuro Linguistic Programming (NLP) techniques
! Pragmatic change in the way one looks at things
! Change the way the way one says things
! Change the way one acts
! Resolve behavioral problems and misunderstandings at work.
As part of this course, Steve will work with all participants one-on-one to remove any personal roadblocks to on-
the-job performance. We call it Radical Roadblock Removal™. It answers the tough questions, like "How do you...:
...do the 'Thing Right?'
...do the 'Right Thing?'
...improve the accuracy of project scope requirements?
...develop preferred staffing, tasks, estimates, and network diagrams?

Why do Projects Fail?

Research over a 10-year period found that technical factors were listed rarely out of hundreds of reasons.
All other times, the people and behavioral factors were the principal cause of failure.
This intensive training on ‘Managing Projects Well’ is based on the expert’s research; as well as the research conducted
by both The Project Management Institute (PMI) and The Quality Assurance Institute (QAI), two leading, professional
associations of project managers and software quality masters

Workshop Instructor: Steve Bender

! Steve Bender has been active in Projects, Requirements, and Quality for over 3 decades across 4
continents.
! He is a Certified Project Management Professional (PMP), Certified Software Quality Analyst (CSQA),
and Certified Quality Examiner (CQE).
! He has been a leading speaker on Project Management and advises some of the world’s largest
companies.
! He is the author of “How to Achieve a Total Quality Life”, a nationally advertised Audio Tape series on the quality of
personal and professional life (seen on CNN, Lifetime, and Channel America).
! He also authored the highly successful book “Managing Projects Well”, on "What they don't teach you in project
management school.”
! He has participated in numerous areas in instructional design, training evaluation, including the management of front-
end, formative, and summative course evaluation, training certification, web-based training, and computer-based
testing, including submitting materials for the successful ACE Certification for the Management Certification Program,
for the Western Management Development Center (WMDC).

UNICOM R&D House, One Oxford Road,

Uxbridge, UB9 4DA
Tel: 01895 256 484 Fax: 01895 813 095
Email: info@unicom.co.uk A QAI company
 The Human Side of Project Management

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MAILING CODE: PDF Producing Effective Business Cases
for your Projects
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Project Portfolio Management
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UNICOM R&D House, One Oxford Road,

Uxbridge, UB9 4DA
Tel: 01895 256 484 Fax: 01895 813 095
Email: info@unicom.co.uk A QAI company