C O L L E G E O F T H E N O R T H AT L A N T I C Q ATA R

2011
SPRING 2011

CONTINUING EDUCATION

Banking and Financial Studies

Documentary Credits and International Payments
Date: Schedule: Course Cost: Text Cost: May 22 June 14, 2011 Register before May 17, 2011 Sundays and Tuesdays, 5:00 pm 8:00 pm 1200 QR All required materials provided

This course is designed to introduce participants to letters of credit and other documentary credits commonly used in international trade transactions (importing/exporting). Participants will become familiar with the primary governing bodies that regulate the issuance and negotiation of documentary credits and the internationally agreed rules that govern their operation. They will also learn common shipping terms/conditions and the responsibilities and risks assumed by all parties to documentary credit methods.

Understanding Key Financial Ratios for Bankers

Date: Schedule: Course Cost: Text Cost: Prerequisite: May 23 June 15, 2011 Register before May 18, 2011 Mondays and Wednesdays, 5:00 pm 8:00 pm 1200 QR All required materials provided Knowledge of basic accounting principles and concepts

This course will provide participants with the knowledge to apply ratio, trend and other financial analysis techniques in interpreting the financial health, credit worthiness and investment potential of a firm. The course will serve as a foundation for those seeking to build knowledge in bank lending and investments.

Seminar Fundamentals of Islamic Finance

Date: Schedule: Course Cost: Text Cost: May 24 June 14, 2011 Register before May 19, 2011 Tuesdays, 8:00 am 3:00 pm 1500 QR All required materials provided

This seminar covers the fundamentals of Islamic banking and finance and its theory and practice related to retail, commercial and wealth management products. In addition, issues involving regulatory challenges and aspects of Sharia will be addressed.

Introducing Community Interest Courses at CNA-Q

Fun, interactive community interest classes starting in May! Take a class in Art, Self-defence, Scrapbooking and more. Visit our website for new offerings www.cna-qatar.com/continuingeducation or phone 4495-2734

Seminar Delivering Effective Customer Service

Date: Schedule: Course Cost: Text Cost: June 1 & 8, 2011 Register before May 26, 2011 Wednesdays, 8:00 am 3:00 pm 800 QR All required materials provided

This two-day engaging and interactive seminar enables participants to value and develop world-class customer service skills. The focus is on motivating front-line staff to take ownership for excellence and to enable and equip them to meet the customer service needs of retail banking clients.

Purchasing Management Association of Canada (PMAC)

Diploma in Supply Management
This diploma is offered in partnership with the Purchasing Management Association of Canada (www.pmac.ca). It provides individuals with the knowledge and technical competence to gain a competitive edge and increase productivity. A Diploma in Supply Management from PMAC will be issued upon successful completion of all 10 courses: Technical courses - Procurement - Transportation - Logistics - Operations Management Business Management Seminars - Accounting and Finance - Marketing - Business Planning The following two seminars will be offered this semester. Remaining courses and seminars can be completed in the Fall 2011 and Winter 2012 semesters. Soft Skill Seminars - Business Communications - Negotiations - Contract Law and Administration

Professional Human Resources Certificate

CNA-Qs Professional Human Resources Certificate
Designed to enhance the skills of the Human Resource professional. This program consists of 10 courses of 21 hours each. Students may take up to 2 courses maximum per semester. The entire program can be completed within one year if desired. Human Resource Functions Human Resource Planning Recruitment and Selection Performance Management Employee Relations Training and Development Compensation and Benefits Health and Safety in the Workplace Financial and Management Accounting Basics Human Resource Information Systems A Certificate of Achievement in Professional Human Resources will be issued upon successful completion of all 10 courses.

Introduction to Contract Law and Administration

Date: Schedule: Course Cost: Text Cost: May 20 & 27, 2011 Register before May 16, 2011 Fridays, 9:00 am 5:00 pm 2100 QR All required materials provided

Note: The required textbook for the Professional HR Certificate is Human Resources Management in Canada by Dessler & Cole. This text is available at the CNA-Q bookstore at a cost of 650 QR (approximate). As stated below, All required materials provided applies only to students taking an individual course, not the entire HR Certificate.

The goal of this seminar is to enable procurement professionals to better understand procurement contracts, improve their relationship with the procurement lawyers at their organizations and better represent their organization to external stakeholders, suppliers in particular. More specifically, this seminar exposes participants to a brief introduction of eight areas of contract law subject matter: the basics of contract formation; the basics of contract interpretation; the concept of good faith; making contracts better with certainty; representations and warranties; assignment; termination; and indemnity and liability.

Employee Relations
Date: Schedule: Course Cost: Text Cost: May 15 June 26, 2011 Register before May 10, 2011 Sundays, 5:30 pm 8:30 pm 1100 QR All required materials provided

Introduction to Accounting and Finance

Date: Schedule: Course Cost: Text Cost: June 10 & 17, 2011 Register before June 7, 2011 Fridays, 9:00 am 4:00 pm 2100 QR All required materials provided

This course is designed to provide learners with an introduction to employee relations, the area of human resource management that is concerned with maintaining positive and healthy relationships in the workplace. Emphasis is placed on the key dimensions of employee relations, including employee communication, counselling, discipline and involvement.

Performance Management
Date: Schedule: Course Cost: Text Cost: May 17 June 28, 2011 Register before May 12, 2011 Tuesdays, 5:30 pm 8:30 pm 1100 QR All required materials provided

The focus of this seminar is on practical accounting and financial skills. In order to understand the context for numerical analysis, some background and theory of business operations will also be covered. This seminar is interactive with lots of opportunities to practice what is learned. Continue your PMAC studies in Fall 2011 with: Introduction to Procurement Introduction to Transportation Introduction to Business Communications Introduction to Planning

This course regards performance management as a powerful tool to increase both employee and organizational performance. It is designed to provide learners with a general view of performance management and to emphasize performance appraisal, including issues, uses and methods of appraising the performance of human resources.

Professional Human Resources Certificate

Financial and Management Accounting Basics
Date: Schedule: Date: Schedule: Course Cost: Text Cost: May 15 June 26, 2011 Register before May 10, 2011 Sundays, 5:30 pm 8:30 pm OR May 16 June 27, 2011 Register before May 11, 2011 Mondays, 5:30 pm 8:30 pm 1100 QR All required materials provided

Professional Human Resources Certificate

Training and Development
Date: Schedule: Course Cost: Text Cost: May 17 June 28, 2011 Register before May 12, 2011 Tuesday, 5:30 pm 8:30 pm 1100 QR All required materials provided

This course is designed to familiarize the learner with the major practical process, issues and techniques involved in training and development functions. Attention is given to the importance of each of these areas within the human resource management field and practical application for human resource employees.

This course offers a summary of financial and accounting principles, terms and calculations that are relevant for non-financial employees who handle financial data. Learners will analyze and interpret commonly used financial information in making business decisions and working more effectively with financial managers in their organization. Emphasis is on the application and understanding of financial information rather than its preparation. The course will enable learners to communicate financially related matters more effectively, understand how performance is measured within an organization, read and use company reports, and grasp other managerial accounting aspects.

Health and Safety in the Workplace

Date: Schedule: Course Cost: Text Cost: May 18 June 29, 2011 Register before May 15, 2011 Wednesday, 5:30 pm 8:30 pm 1100 QR All required materials provided

Human Resource Information Systems

Date: Schedule: Date: Schedule: Course Cost: Text Cost: May 16 June 27, 2011 Register before May 11, 2011 Monday, 5:30 pm 8:30 pm OR May 18 June 29, 2011 Register before May 15, 2011 Wednesday, 5:30 pm 8:30 pm 1100 QR All required materials provided

This course is an introduction to health and safety in the workplace. It emphasizes the importance of how to develop a safety culture at work, detailing the various types of workplace health and safety hazards. The legal, financial and human consequences of an unsafe workplace are presented, together with the contemporary issues in health and safety.

This course is designed to provide learners with an introduction to the use of human resource information systems (HRIS). Emphasis is on the practical aspects of how technologies, such as the Internet, intranet and web-based applications, influence the administration of human resource activities designed to attract and retain valuable employees and to add value to an organization.

CNA-Q can help you become a Chartered Certified Accountant!

September 2011 - ACCA Exam prep courses
F3 - Financial Accounting F4 - Corporate & Business Law F5 - Performance Management F8 - Audit & Assurance For more information on the Association of Chartered Certified Accountants and the ACCA designation please visit:

Coming Soon! IOSH Working Safely

This one-day Institute of Occupational Safety and Health (IOSH) accredited, high-impact, interactive course is for people at any level, in any sector, who need grounding in the essentials of occupational health and safety (OHS). Delegates are engaged with first-class, jargon-free technical content based on scenarios drawn from real work situations. Participants will learn why OHS is important and how individuals can make a real difference to the well-being of themselves and others by changing their behaviour. Check our website www.cna-qatar.com/continuingeducation for dates and fees to be determined soon.

www.accaglobal.com

Health Sciences
Advanced Cardiac Life Support
Date: Schedule: Course Cost: Text Cost: June 21 & 22, 2011 Register before June 14, 2011 Tuesday and Wednesday, 7:30 am 4:30 pm 1500 QR All required materials provided

Health Sciences
Standard First Aid
Date: Schedule: Course Cost: Text Cost: May 30 & 31, 2011 Register before May 23, 2011 Monday and Tuesday, 7:30 am 4:30 pm 950 QR All required materials provided

The American Heart Associations Advanced Cardiovascular Life Support (ACLS) course is designed for healthcare providers who either direct or participate in the resuscitation of a patient, whether in or out of hospital. The goal of the ACLS provider course is to improve the quality of care provided to the adult victim of a cardiac arrest or other cardiopulmonary emergency. In this course students will enhance their skills in the treatment of arrest and peri-arrest patients through active participation in a series of simulated cardiac and respiratory cases. These simulations are designed to reinforce the importance of basic life support CPR to patient survival, the integration of effective basic life support with advanced cardiovascular life support interventions, and the importance of effective team interaction and communication during resuscitation.

Standard First Aid teaches comprehensive First Aid and cardiopulmonary resuscitation (CPR) techniques for those who need training for work requirements or who want more knowledge to respond to emergencies in the workplace or home. The course covers a variety of topics from basic topics, such as cardiovascular and breathing emergencies, CPR Level C, automated external defibrillator (AED) and prevention of disease transmission, to in-depth topics, such as sudden medical conditions and injuries to the head and spine.

Food Safety Level I

Date: Schedule: Course Cost: Text Cost: June 6 & 7, 2011 Register before May 30, 2011 Monday and Tuesday, 8:30 am 2:30 pm 800 QR All required materials provided

Basic Life Support

Date: Schedule: Course Cost: Text Cost: June 13, 2011 Register before June 6, 2011 Monday, 7:30 am 4:30 pm 700 QR All required materials provided

Banking & Financial Studies

This course was designed by the American Heart Association to prepare a wide variety of healthcare professionals to recognize several life-threatening emergencies, provide CPR, use an automated external defibrillator (AED), and relieve choking in a safe, timely and effective manner. This course includes adult, child and infant rescue skills in both out-of-hospital and in-hospital settings.

This course will examine the introductory aspects of food microbiology and its relationship to food quality and food safety protection. An examination of the major types of food products will be included, with special emphasis on the factors contributing to the growth of spoilage and pathogenic microorganisms and the means in which they can be controlled. The student will receive training in basic food safety.

Food Safety Level II

Date: Schedule: Course Cost: Text Cost: June 14 & 15, 2011 Register before June 7, 2011 Tuesday and Wednesday, 8:30 am 2:30 pm 800 QR All required materials provided

Emergency First Aid

Date: Schedule: Course Cost: Text Cost: May 24, 2011 Register before May 17, 2011 Tuesday, 7:30 am 4:30 pm 550 QR All required materials provided

Emergency First Aid teaches simple First Aid and cardiopulmonary resuscitation (CPR) techniques taught in an interactive environment for individuals who want an overview of First Aid and CPR for the workplace or home. The course covers skills needed to recognize, prevent and respond to cardiovascular emergencies for adults and children, CPR Level C, automated external defibrillator (AED), and other topics such as choking, airway and breathing emergencies, as well as prevention of disease transmission.

This course is designed to be delivered to managers and operators that deal with specific management-oriented issues in the food service industry. Developing and planning a Food Safety Plan with the emphasis on Hazard Analysis Critical Control Points (HACCP) systems will be examined in detail. The characteristics and common causes of food-borne illnesses will be discussed. The biological, chemical and physical agents that lead to food-borne illness will be discussed, in addition to effective management techniques in dealing with consumer complaints. Students who successfully complete the course will receive Advanced Food Safety Certification.

Health Sciences
Dental Assistant Development
These courses are designed and delivered for a Dental Assistant level of training. Subject matter and content may not be appropriate for dentists. Please email continuing.education@cna-qatar.edu.qa for further enquiries regarding your specific training needs.

Information Technology
Advanced MS Office
Date: Schedule: Course Cost: Text Cost: May 16 June 20, 2011 Register before May 11, 2011 Mondays, 5:30 pm 8:30 pm 1400 QR All required materials provided

Dental Hand Instruments

Date: Schedule: Course Cost: Text Cost: June 4, 2011 Register before May 26, 2011 Saturday, 9:00 am 4:00 pm 400 QR All required materials provided

Using MS Office products, students will gain knowledge in database development as well as advanced features of electronic spreadsheets. These include designing a database and creating dynamic queries using Access and creating charts, graphs, templates and data tables using Excel.

Fundamentals of Project Management

Date: Schedule: Course Cost: Text Cost: May 18 June 29, 2011 Register before May 15, 2011 Wednesdays, 5:30 pm 8:30 pm 1600 QR All required materials provided

Instrument transfer is one of the basic functions the dental assistant performs in four-handed dentistry. In this course, students will learn to efficiently transfer instruments and materials to the operator to ensure productivity and safety while reducing fatigue and stress. The course will emphasize instrument identification and classification, basic rules of instrument transfer, tray setup, potential instrument problems, one- and two-handed transfer, transfer modifications, safe instrument handling and instrument maintenance.

Dental Professional Ethics

Date: Schedule: Course Cost: Text Cost: May 14, 2011 Register before May 5, 2011 Saturday, 9:00 am 4:00 pm 400 QR All required materials provided

This course will introduce participants to key concepts in project management. Participants will learn how to employ industry best practices to manage project delivery in terms of scope, time, cost and quality. Participants will learn techniques to plan a project and estimate its costs, resource needs and duration, and to manage a project to its defined deliverables, time and cost.

Project Management Project Scope and Time Management

Date: Schedule: Course Cost: Text Cost: May 16 June 22, 2011 Register before May 11, 2011 Mondays and Wednesdays, 5:30 pm 8:30 pm 1600 QR All required materials provided

This course provides an introduction to the topic of professional ethics. The student will be introduced to the ethical and legal expectations of the profession and workplace. Students will consider their role in their professional team and will develop an understanding of the standards of conduct and their obligation in the interaction with other professionals and clients.

Tooth Morphology
Date: Schedule: Course Cost: Text Cost: May 28, 2011 Register before May 19, 2011 Saturday, 9:00 am 4:00 pm 400 QR All required materials provided

This course covers key concepts in project scope and time management. Through the use of case studies and real-world examples, participants will learn how to apply the tools and techniques of processes from the integration, scope and time management knowledge areas.

Introduction to Web Page Animation using Flash

Date: Schedule: Course Cost: Text Cost: May 22 June 28, 2011 Register before May 17, 2011 Sundays and Tuesdays, 5:30 pm 8:30 pm 2100 QR All required materials provided

Tooth morphology is the study of the structure and form of teeth. This course will introduce the location, eruption schedule and function of each tooth in the primary and permanent dentition. The terminology presented in this course provides the building blocks for dental terminology.

This course provides students with the skills required to develop highly engaging and active web pages using Flash for event-driven interaction and animation. Emphasis is on websites for small business and personal interest.

Information Technology
Introduction to Web Page Design (Using Dreamweaver)
Date: Schedule: Course Cost: Text Cost: May 23 June 29, 2011 Register before May 17, 2011 Mondays and Wednesdays, 5:30 pm 8:30 pm 2100 QR All required materials provided Must be 18 years old or older to enroll.

English Skills

All English Skills courses (except CNA-Q Preparatory Institute) are subject to an entrance placement test. English Testing on May 15 and 16, 4:00 pm 6:00 pm, Registrars Office, Building 3. Returning students must register before May 19, 2011.

This course provides students with the practical skills required to develop a comprehensive website using Dreamweaver as a development tool. Web pages developed will use modern HTML, CSS, professional page layout and dynamic elements for effective presentation of content. Emphasis is on websites for small business and personal interest.

Everyday English (Various Levels Available)

Date: Schedule: Course Cost: Text Cost: May 29 June 29, 2011 Sundays, Tuesdays and Wednesdays, 5:30 pm 8:30 pm 2000 QR 180 QR (approximate)

Security Operations
X-Ray Image Interpretation, Baggage and People Search
Date: Schedule: Course Cost: Text Cost: June 7 9, 2011 Register before May 30, 2011 Tuesday, Wednesday and Thursday, 7:30 am 3:30 pm 1100 QR All required materials provided

This is a communicative EFL course series intended for adult learners. The course will introduce basic English skills essential for success in personal and professional life and will encourage students to become independent users of English. The series is comprised of nine levels of study and students will be placed in the appropriate level according to their language abilities.

Business English (Various Levels Available)

Date: Schedule: Course Cost: Text Cost: May 29 June 29, 2011 Sundays, Tuesdays and Wednesdays, 5:30 pm 8:30 pm 2000 QR 210 QR (approximate)

This course is designed for individuals involved in x-ray machine operation who need to develop their skills and expertise in recognizing and identifying threats and prohibited items. This interactive training uses computer-based training software and hands-on experience on how to search baggage and people. Learn how to use walk-through metal detectors and how to conduct searches using handheld metal detectors.

This is an EFL course series with an emphasis on business themes. It is designed to review business tasks and functions based on speaking and listening skills. Students will also have the opportunity to further improve their ability to read and write in English and to understand and use basic grammar patterns. The series is comprised of six levels of study and students will be placed in the appropriate level according to their language abilities.

CNA-Q Preparatory Institute (Reserved for Qatari Nationals only)

For more information on Security courses, including: Guard force training Maritime security Aviation security Emergency management Security supervisory skills Please contact continuing.education@cna-qatar.edu.qa Date: Schedule: Course Cost: Text Cost: May 22 June 30, 2011 Sunday Thursday, 4:30 pm 8:30 pm 5600 QR All required materials provided

This preparatory review course will enhance a students English abilities in speaking, listening, reading and writing. In addition to language acquisition, students will also receive a thorough review of mathematical skills. Students will have the opportunity to write the CNA-Q Academic English and Mathematics Placement Tests. Should the student successfully achieve the required band scores, they will be eligible to enroll at CNA-Q.

English Skills
Business Writing: Letters, Emails, Memos, and Faxes
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Business Report Writing & Presentations

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This course explores the various reports and presentation formats with the characteristics of each. Participants will benefit from the opportunity to develop their own report writing skills based on the most current practices and build .confidence in public speaking while developing their English presentation skills The skills and knowledge obtained throughout this course can be immediately .applied to the workplace

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Registration Information
Sundays Thursdays 7:30am 6:00pm Registrars Office, Building 3

English Testing
May 15 and 16, 4:00 pm 6:00 pm Returning students must register before May 19, 2011 Registrars Office, Building 3

To avoid disappointment, register early!

: www.cna-qatar.com/continuingeducation

We are continuously updating our offerings, please check our website:

For more information or to apply, contact: Community Education Coordinator 4495-2123 or 4495-2111 or 4495-2714
continuing.education@cna-qatar.edu.qa