ACKNOWLEDGEMENT

I get unbounded delight to express all praises to Almighty ALLAH, the omni potent, the omni-scent, the Merciful, the beneficent, who enabled me to understand some facts of the universe and granted me the ability of making some material efforts in my field. Although I admit the fact that my contribution is like dew drop in the vast ocean of knowledge and pragmatic tasks in the field of commerce. I am also grateful to the management of United Bank Limited, Whose sound and well established set up really helps me to do the things better. I would not be doing justice in presenting this Internship Report with out mentioning the people around me who have been inextricably related with the completion of this report. I would like to thank from the bottom of my heart to all my teachers who really help me to preparing this product. I would like to express my heart felt thanks to Shamas-ul-Haq Virk (Branch Manager) Mr. Sohail Ahmad (Customer Service Manager) and others for their moral support and guidance that they rendered throughout the training. It could not be possible to accomplish this report with out their thoughtful guidance and expertise.

Prepared by: M. Asif Masood.

PREFACE

In a rapidly changing educational environment, there is a need to pragmatic tasks as well as the theoretical aspects of the study because the practical work is considered an indispensable with the theoretical study. So keeping this essential requirement, Educational Institutions forced the students towards the internship training as the requirement of degree. So I also fulfilled this requirement by working in United Bank Limited, Liaquat Pur Branch as an internee. During training in this concern I enjoyed a lot because here I come to know how the theoretical work is done practically in gigantic organizations. I think by getting this training all the students will really become the real assets of the organizations where will they work in future.

Prepared by: M. Asif Masood.

DEDICATION
To my dearly loved parents and teachers Whose constant encouragement And Somewhat prolonged banishment Together Provide me opportunities and guidelines to complete this report.

Prepared by: M. Asif Masood.

EXECUTIVE SUMMARY
This report is about my internship program with United Bank Limited. In this comprehensive report, I have discussed about every major aspect of the bank, which I observed and perceived during my internship program. In this report you will find the detail about the bank right from its incorporation to the current position. Along with it, the processes, policies and procedures of the bank are also discussed in detail. During my internship program, I mainly worked in General Banking. All the departments have been discussed in detail and all the policies and procedures have been described thoroughly. As the main purpose of internship is to learn by working in practical environment and to apply the knowledge acquired during the studies in a real world scenario in order to tackle the problems using the knowledge and skill learned during the academic process, In this report the detailed analysis of the organization has been done and all the financial, technical, managerial and strategic aspects have been evaluated to analyze the current position of the organization. Along with it, the background analysis, the prevailing competition analysis, the business process analysis, and the internal environment and external environment of the organization have been discussed and the recommendations for the improvement have been made wherever required. In the end the learning and experiences section consists of all the policies, processes, practices and procedures which I have undergone through and learned during my internship program. This report also contains my perceptions about the employees satisfaction, motivation level and the working environment of the organization.

Prepared by: M. Asif Masood.

Prepared by: M. Asif Masood.