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This innovative plan was first proposed in 1832; however no auxiliary actions were taken for over a decade. In the year 1844, private entrepreneurs were allowed to launch a rail system by Lord Chhatrapati Shivaji Terminus, Mumbai is the busiest railway station in India. It is also a Hardinge, who was the Governor-General of India. By the year 1845, two companies were formed and the East India Company was requested to support them in the matter.
The credit from the UK investors led to the hasty construction of a rail system over the next few years. On 22nd Dec' 1851, the first train came on the track to carry the construction material at Roorkee in India. With a passage of one and a half years, the first passenger train service was introduced between Bori Bunder, Bombay and Thana on the providential date 16th Apr' 1853. This rail track covered a distance of 34 kms (21 miles). Ever since its origin, the rail service in India never turned back.
The British Government approached private investors and persuaded them to join the race with a system that would promise an annual return of 5% during the early years of operation. Once finished, the company would be transferred under the Government ownership, yet the operational control will be enjoyed by the original company. In 1880, the rail network acquired a route mileage of about 14,500 km (9,000 miles), mostly working through Bombay, Madras and Calcutta (three major port cities). By 1895, India had started manufacturing its own locomotives. In no time, different kingdoms assembled their independent rail systems and the network extended to the regions including Assam, Rajasthan and Andhra Pradesh. In 1901, a Railway Board was formed though the administrative power was reserved for the Viceroy, Lord Curzon. The Railway Board worked under the guidance of the Deptt of Commerce and Industry. It was comprised of three members a Chairman, a Railway Manager and an Agent respectively. For the very first time in its history, the Railways instigated to draw a neat profit. In 1907, most of the rail companies were came under the government control. Subsequently, the first electric locomotive emerged in the next year. During the First World War, the railways were exclusively used by the British. In view of the War, the condition of railways became miserable. In 1920, the Government captured the administration of the Railways and the linkage between the funding of the Railways and other governmental revenues was detached.
With the Second World War, the railways got incapacitated since the trains were diverted to the Middle East. On the occasion of India's Independence in 1947, the maximum share of the railways went under the terrain of Pakistan. On the whole, 42 independent railway systems with thirty-two lines were merged in a single unit and were acknowledged as Indian Railways. The existing rail networks were forfeited for zones in 1951 and 6 zones were formed in 1952. With 1985, the diesel and electric locomotives took the place of steam locomotives. In 1995, the whole Institute of Excellence in Management Science 1 railway reservation system was rationalized with computerization.
Introduction about the Topic of the Study:Recruitment selection training and Awareness of Human Resource policies Among Railway
Sampling Method:
Samples are going to be select on Non probability convenient sampling method.
Type of Data Used in Study: Primary data:It is a firsthand data which is collected through Survey and interviewing the Respondents. Secondary data:- it is a second hand data which is collected in the form of Books, news and railway Booktel Sample Size:
100
Sampling Population
All Employees of Hubli Workshop Statically tools used to analyze the data: Graph Charts
Findings: It was found that 61% of the employees are recruited through Examination. It was found that Promotions are 73% given on the basis of the Ranking.
Suggestion/Recommendations
Promotions have to be made through departmental exams wise so that the quality of employees can be retained. Training need is to be analyzed on performance counseling. Awareness of the Human Resource policies need to be made while in induction training to the employees
Maximum employees are moderate satisfied of the job rotation which will lead to declaim in the quality of work so it should be based on interest of the employees.
CONCLUSION
After completing the project in Railway Hubli Workshop on the Topic Recruitment, Selection, Training And Awareness Of Hr Policies Among Railway Employees , I can conclude that it is one of the Best organizations to study the Structure and management of Human resource as they have 3618 employee strength and which has the Annual Budget of Rs 281Cr. Which provides many Benefits to its employees it is having structured format process. Keeping clear transparence of recruitment process. Providing good jobs to Hubli& dharwad public. I also came to know that training is conducted in such a manner which is motivating the employees. Lastly I can conclude that the Topic Recruitment, Selection, Training And Awareness Of Hr Policies Among Railway Employees is a modern approach in todays world which is gaining enormous importance and popularity and thus it can benefit any organization or enterprise. It also helps bridge a gap between and builds the strong relationship between the management and the employees to sort any kind of problems arouse in the organization without having any kind of lose to the management and the employees.
Human resource is an important corporate asset and the overall performance of company depends on the way it is put to use. In order to realize company objectives, it is essential to recruit people with requisite skills, qualification and experience. While doing so we need to keep present and future requirements of company in mind. Successful recruitment methods include a thorough analysis of the job and the labour market conditions. Recruitment is almost central to any management process and failure in recruitment can create difficulties for any company including an adverse effect on its profitability and inappropriate levels of staffing or skills. Inadequate recruitment can lead to labour shortages, or problems in management decision making. Recruitment is however not just a simple selection process but also requires management decision making and extensive planning to employ the most suitable manpower. Competition among business organisations for recruiting the best potential has increased focus on innovation, and management decision making and the selectors aim to recruit only the best candidates who would suit the corporate culture, ethics and climate specific to the organisation. The process of recruitment does not however end with application and selection of the right people but involves maintaining and retaining the employees chosen. Despite a well drawn plan on recruitment and selection and involvement of qualified management team, recruitment processes followed by companies can face significant obstacles in implementation. Theories of HRM may provide insights on the best approaches to recruitment although companies will have to use their in house management skills to apply generic theories within specific organizational contexts.
External Recruitment
This refers to the filling of job vacancies from outside the business (contrast with internal recruitment). Most businesses engage in external recruitment fairly frequently, particularly those that are growing strongly, or that operate in industries with high staff turnover There are several ways of looking for staff outside the business Employment / recruitment agencies These businesses specialize in recruitment and selection. They often specialize in recruitment for specific sectors (e.g., finance, travel, secretarial). They usually provide a shortlist of candidates based on the people registered with the agency. They also supply temporary or interim employees.
Selection Methods
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Interviews
Most common method Not always most valid method- depends on form of interview
Types of interviews:
Structured (much higher validity than unstructured) (questions oriented to past experience, and hypothetical questions) Unstructured Panel/ Team
Training:Training is a process in order to change a human being's attitude, knowledge, skills and behavior. Types of training:
Induction: - it is the training given to all the employees while joining the job.
In-service:- when in job training is given to upgrade the skill it is also known as on the job training. Refreshment: - changes in the technology in the work place which may be a problem to work so refreshment training is give to know how to use the machinery.
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Topic of the Study:Recruitment selection training and Awareness of Human Resource policies Among Railway
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Limitations: A study is restricted only for Railway Workshop Hubli . Time duration is only 60 days. The Responds were not co-operating to give the data.
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1 2. 3. 4. 5. 6. 7. 8. 9. 10.
Sanctioned Strength On Roll Strength No. Of. Officers No. of supervisors Total Area Covered Area Township Area Power Consumption Water Consumption Annual Budget
3618 3170 9 240 105200 Sq.m 39625 Sq.m - 151406 units/Month 4950 KL/month Rs 281 Cr
MAIN ACTIVITIES
S/N 1. 2. 3. 4.
Activities BG AC Coach POH BG NAC Coach POH BG Wagon Rebuilding Wagon Production
BRIEF HISTORY OF HUBLI WORKSHOP Loco, Carriage and Wagon workshop at Hubli was established in 1885 under Southern Mahratta Railway (SMR) headquartered at Dharwar for maintenance of Meter gauge locos, coaches and wagons. In 1919, Madras & Southern Mahratta Railway (MSMR) was formed
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Functions of Personnel Management Man power planning Recruitment Training and development Placement Transfer Performance appraisal Promotions and demotions Guidance on disciplinary mattes Wages and salary administration Industrial peace Grievances redressed and welfare activities Incentives and financial aids Settlement and pension Arranging and maintaining post retirement benefits.
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Personal managers control the human factor in an industry intelligently for getting the best result from the workers by developing their capabilities. Personnel Managers aims at creating a team spirit and sense of discipline amongst workers. Personnel officer will relieve the department officers from the workload in personnel to the extent possible. However the departmental office should have the main say in the placement of works to ensure best utilization, economy and efficiency.
The personnel officer is also receptive to suggestions given by Departmental Officers on transfer to maintain efficiency and discipline, the personnel officer and departmental officers are jointly responsible for the efficient working of the administration.
Although the departmental officers are relieved of personnel work to a great extent after setting up of personnel Department, they should also maintain close touch with their employees, receive their grievances on personnel matters and arrange to dispose of the same with the help in maintaining congenial atmosphere for smooth working.
The personnel officers are also welfare officers who will concentrate on various welfare activities such as promotion of sports, management of holidays Homes institutes, Co-operative societies and canteens etc. personnel officer should see that the legitimate interest of the workers ir protected and none of the workers feel that his needs remind unattended to . Personnel officer should take utmost care and interest in maintaining congenial atmosphere for smooth working.
RECUIREMENT
Group A
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General
Institute of Excellence in Management Science
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For promotions from one grade to another grade in selection posts as well as non-selection posts within Group C whether safety posts or non-safety posts, the employees should have worked at least for a period of 2 years in the immediate lower grade in Group C cadre. The period of adhoc promotions followed by the regular promotions without break will be counted for racking this two years in the lower grade. Incase however if a junior employee is eligible for consideration for promotions satisfying the conditions of two years in the lower grade , all his seniors would automatically be deemed to be eligible . in the case of non- running category in the event of non-availability of employees with two years in the lower grade employees who have completed one year in the lower grade may be considered for promotions with the personal sanction of GM provided it is necessary to fill up the higher grade vacancy . Adhoc promotion against short term vacancies should be resorted only in exceptional cases for a period not exceeding four months and where selected candidates are not available. It is unavoidable while making agreements the person available may not be the senior most. All adhoc promotions should be terminated at the earliest opportunity and where it is not possible to terminate explaining the circumstances.
THE PERSONS WITH DISABILITIES (EQUAL OPPORTUNITIES PROTECTION OF RIGHT AND FULL PARTICIPATION) ACT 1955
The enactment of the persons with Disabilities (Equal Opportunities protection of rights and full participation) Act 1955 has necessitated modifications in the existing scheme of absorption in alternative employment of staff medically decategorised. In terms of the provisions of the Act, the procedure followed in railways for Absorption of medically decategorised employees has been revised as given under. Provisions of the Establishment Code and Manual have been suitable amended to accommodate the principles of the Act. Accordingly if a railway servant who fails in vision test or otherwise by virtue of disability acquired during service and become physically incapable of performing the duties of the
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APPOINTEMENT ON COMPASSIONATE GROUNDS Appointment on compassionate grounds are made to the wards of the Railways servants who die while on duty or who are medically incapacitated or who die in harness while in service or who are missing . Normally the father of the family is taken as the breadwinner. However in the case where both the husband and wife are employee in Railways appointment on compassion is given on account of the death of either husband or wife whichever occurs first. There is no bar in given such appointments to the husband of the female Railways servants on the same conditions. Appointment on compassionate ground is made preferably to the widow or widower. Where the widower/ widower cannot take up employment. Son/Daughter/Adopted child/Dependent in the case of Bachelors/Married or widowed or divorced daughter with GMs approval are considered for appointment . minor son is also considered even though at the time of the event there is a daughter attained majority and or a major son is already employed. The benefits of compassionate appointment is not admissible to the near relative. When compassionate appointment is given to an adopted son or daughter it should be ensured that it is legally valid, the adoption is legally recognized under the personal law governing the Railways servant and the adoption process has been completed and has become valid before the death incapacitation of the employs.
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shift 1. 9) Production B: - This is also the same show as the Production and it is called as Production B because it is the 2 shift. 10) Welding Section: - This is the shop where they take care of welding 11) Water section: - This is the section which Deals with all the water Supply 12) Electrical shop: - This is the shop whish take cares of the
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DE E
AEE
Institute of Excellence in Management Science
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OFFICE
Chief Office Superdent
FIELD
SSE
SE
Office Superdent
JE-I
Senior Clerk
JE-II MCM /SR.Tec h Tech-I Tech Institute of Excellence in Management Science -II
Junior clerk
Lascar/Poem
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Helper
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Railways & Locomotives 16 April 1853 New Delhi, Delhi, India India Dinesh Trivedi (Ministry of Railways)
Key people
E. Ahamed & K.H. Muniyappa (Ministers of State) Vivek Sahai (Chairman, Railway Board)
Rail transport Rs 88,355 crore (US$ 18.82 billion) (2010-11) Rs. 951 crore (US$ 202.56 million) (2010-11) 1,600,000 (2010) Ministry of Railways, Government of India 16 Railway Zones (excluding Konkan Railway) Indianrailways.gov.in
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CHAIRMAN
Chairman Railway Board is responsible for policy decisions intelligence, planning, security, vigilance, public relation etc. CRB also advise the government of India in the matters of Railway Policy.
MEMBERS
DEPARTMENT STAFF Traffic Mechanical Engineering Electrical PORTFOLIOS Established, Health, official Language, pay Commission, Management Services. Coal movement, Safety, Coaching, Traffic, Operating information system Mechanical Engineering, Workshops& stores. Civil Engineering, MTP, tracks, Works, S&T, Land management Electrical Engineering
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ADDITIONAL MEMBERS
SECRETARY
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ZONAL RAILWAYS
ZONES Northern Railways Southern Railways Eastern Railways Western Railways Central Railway South Eastern Railway South Central Railway North Eastern Railway North Eastern Railway HEADQUARTERS Delhi Chennai Kolkata Mumbai (Church. Gate) Mumbai(CST) Kolkata Secunderbad. Gorakhpur Maligaon
Each Zonal Railway Function under:GENERAL MANAGER ADDITIONAL GENERAL MANAGER SDGM&COV, CE, CEE,COP, CSTE, CMD, COS, CPLO, CPRO,FA&CAO,CSC,CME,COM,CCM
Institute of Excellence in Management Science
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DIVISIONAL RAILWAY MANAGER ADDITIONAL DIVISION RAILWAY MANAGER SR.DAO, SR.DCM, SR.DSO , SR.DSO, SR.DPO, SR.DEN, SR.DSTE, SR.DEE, SR.DME, CMS,DSC,PRO,DCOS Senior scale officers and Assistant Officers assist Branch Officers UNITS
Chittaranjan loco works Integral coach factory Diesel loco works Wheel &Axle plant Diesel components works Rail coach factory
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Sampling Method:
Samples are going to be select on Non probability convenient sampling method.
Type of Data Used in Study: Primary data:It is a first hand data which is collected through Survey and interviewing the Respondents.
Secondary data:- it is a second hand data which is collected in the form of Books, news and railway Booklet Sample Size:
100
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Gende r
Valid Male Female Total
Cumulative Frequency 91 9 100 Percent 91.0 9.0 100.0 Valid Percent 91.0 9.0 100.0 Percent 91.0 100.0
Graph 1
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Interpretation: - The above Graph 1 revels that 91% of respondents are Male and 9% Females Employees. 2) Age Table 2
Age
Age
Frequency Valid 25-35 36-45 46-60 Total 12 7 81 100 Percent 12.0 7.0 81.0 100.0 Valid Percent 12.0 7.0 81.0 100.0
Graph 2
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Interpretation: - The above Graph 2 revels that 81% of employees are among 46-60 Age Group, 12% of Employees are among 25-35 Age group and 7% employees are among 36-45 age group. 3. Designation
Table 3 Designation
Desig nation
Valid Junior Engineer Sr Tech Tech 3 Tech 2 Tech 1 Kalachi Head clerk officer superdent section clerk
Cumulative Frequency 7 11 11 18 33 5 2 9 4 Percent 7.0 11.0 11.0 18.0 33.0 5.0 2.0 9.0 4.0 Valid Percent 7.0 11.0 11.0 18.0 33.0 5.0 2.0 9.0 4.0 Percent 7.0 18.0 29.0 47.0 80.0 85.0 87.0 96.0 100.0
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Graph 3
Interpretation:- The above Graph 3 revels that 33% of employees are of Tech 1 Grade,16% are Tech 2, 11% are Tech 3 & Sr Tech, 9% are officer Superdent,7% are Junior Eng, 5% are kalasi,4% are section Clerk and 2% are Head Clerk 4. Category
Table 4 Category Cumulative Frequency Valid SC ST OBC General Total 23 10 2 65 100 Percent 23.0 10.0 2.0 65.0 100.0 Valid Percent 23.0 10.0 2.0 65.0 100.0 Percent 23.0 33.0 35.0 100.0
Graph 4
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Interpretation: - The Above Graph 4 revels that 65% are of General Category, 23% are of SC, 10% are of ST and 2% are of OBC. 5. Annual Income
Table 5 Annual income Cumulative Frequency Valid less than 2lakh 2lakh to 4lakh 4lakh to 6lakh Total 8 85 7 100 Percent 8.0 85.0 7.0 100.0 Valid Percent 8.0 85.0 7.0 100.0 Percent 8.0 93.0 100.0
Graph 5
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Interpretation: - The above Graph 5 revels that 85% of employees annual income is 2lakh -4lakh, 8% are of less than 2lakh and 7% are 4lakh-6lakh. 6) Which type of Recruitment did you got Selected?
Table 6 Recruitment
Type of recruitment
Frequency Valid Exam Sports Disability compassionate grounds Apparcentce Total 61 12 2 20 5 100 Percent 61.0 12.0 2.0 20.0 5.0 100.0 Valid Percent 61.0 12.0 2.0 20.0 5.0 100.0
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Interpretation:- The above Graph 6 revels that61% of employees are recruited through exam, 20 through Compassionate Grounds, 12% are recruited through sports, 5% are recruited through Apparcentce, and 2% are from Disability.
Table 7 Interview type Cumulative Frequency Valid Structured 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
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Graph 7
Interpretation: - The above Graph 7 revels that 100% of Employees said Structured Type of interview is conducted.
8) Is job offer letter given to you after the completion of the process?
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Table 8 offer letter Cumulative Frequency Valid No 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
Graph 8
Interpretation:- The above Graph 8 revels that 100% of Employees said offer letter is not give until the completion of process.
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Table 9 Fittness Test Cumulative Frequency Valid Yes 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
Graph 9
Interpretation: - The above Graph 9 revels that 100% all the employees who are recruited go through the physical fitness test before job offer is made .
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Table 10
Background Check Cumulative Frequency Valid Yes 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
Graph 10
Interpretation: - The above Graph 10 revels that 100% of employees said they conduct reference/Background checks.
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Table 11 Division Working Cumulative Frequency Valid Production Repair Management Total 26 58 16 100 Percent 26.0 58.0 16.0 100.0 Valid Percent 26.0 58.0 16.0 100.0 Percent 26.0 84.0 100.0
Graph 11
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Interpretation: - The above Graph 11 revels that 58% employees work for repair division 26% are in Production and 16% are employee are in management.
Table 12 Promotions Cumulative Frequency Valid Yes 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
Graph12
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Interpretation: - The above Graph 12 revels that 100% of the Employees said they are promoted internally. 12a) If yes through which method
Table 13 Promotion through Cumulative Frequency Valid Ranking Department Total 73 27 100 Percent 73.0 27.0 100.0 Valid Percent 73.0 27.0 100.0 Percent 73.0 100.0
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Graph 13
Interpretation: - The above Graph 13 shows that the 73%of employees said on the basis of the Ranking and 27% through Departmental exams. 13) Have you undergone any type of training?
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Graph 14
Interpretation: - The above given Graph 14 revels that 100%of employees said training is given to all the employees.
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Graph 15
Interpretation: - the above Graph 15 revels that 54% employees said induction Training, 32% in-service training and 14% refreshment training.
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Graph 16
Interpretation: - The above Graph 16 reveals that 38% of employee said so far 2 training programs they have attended,36% of employee said 1 training program, 21% 3 training program, 3% said 5 trainings and 2% said 4 training programs. 15) On what basis is the training need analyzed in your organization?
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Graph 17
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Interpretation: - the above Graph 17 revels that 51% of employees said need based training, 14% employee performance, 4% performance counseling and competency frame work. 16) Did you got motivated in Training?
Table 18 Motivation Cumulative Frequency Valid Yes 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
Graph 18
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Interpretation: -the above given Graph 18 revels that 100% employees got motivated after the training.
17) Are you aware of the H.R policies practiced by your organization?
Table 19 H R policies Cumulative Frequency Valid Yes No Total 40 60 100 Percent 40.0 60.0 100.0 Valid Percent 40.0 60.0 100.0 Percent 40.0 100.0
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Interpretation: - The above Graph19 revels that 50% of the employees are not knowing the HR policies and 40% of Employees said yes.
Table 20 Induction Program Cumulative Frequency Valid Structured 100 Percent 100.0 Valid Percent 100.0 Percent 100.0
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Graph 20
Interpretation: - The above Graph 20 revels that 100% of Employees said induction program is structured.
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Graph 21
Interpretation: - The above Graph 21 revels that 100%of employees said training is mandatory for all levels of employees.
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Days
Frequency Valid 12 Days 21 Days Total 6 94 100 Percent 6.0 94.0 100.0 Valid Percent 6.0 94.0 100.0
Graph 22
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Graph 23
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Table 24 Employee Evaluation Cumulative Frequency Valid Technical Skill Behavior Adaptability in the organization Total 91 4 5 100 Percent 91.0 4.0 5.0 100.0 Valid Percent 91.0 4.0 5.0 100.0 Percent 91.0 95.0 100.0
Graph 24
Interpretation:- The above Graph 24 revels that 91% employees are evaluated on the basis of Technical skill, 5% on the basis of Adaptability in the organization and 4% on the basis of Behavior.
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Findings
It was found that Hubli Workshop has 91% of Male employees.
It was found that 81% of employees are among 46-60 Age Group. It was found that 33% of employees are of Tech 1 Grade. It was found that 65% are of General Category. It was found that 85% of employees annual income is 2lakh -4lakh. It was found that 61% of the employees are recruited through Examination. It was found that 100%ofemployees said Structured Type of interview. It was found that 100% of Employees said completion of process. offer letter is not give until the
It was found that 100%of Employees said physical fitness test is compulsory for all the employees after the selection & before job offer is made &Background check.
It was found that it is a mandatory that they conduct reference It was found that 58% employees work for repair division . It was found that 100%of the employees said they have beem promoted internally. It was found that 100% of employees said through ranking method.
It was found that 100%of employees have undergone training. It was found that 54%of employee have undergone Induction Training.
It was found that 51% of employees said need based training is analyzed in their organization.
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It was found that 50% of the employees are not aware of HR policies.
It was found that 100% of employees said Induction program is structured. It was found that 100% of employees said training is mandatory for all employees.
It was found that 94% of employees said 21days of Training. of job rotation.
It was found that 71% of employees said they are moderate satisfied when they think
It was found that 91%of employees said they are evaluated on the basis of Technical
skill.
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After completing the project in Railway Hubli Workshop on the Topic Recruitment, Selection, Training And Awareness Of Hr Policies Among Railway Employees , I can conclude that it is one of the Best organizations to study the Structure and management of Human resource as they have 3618 employee strength and which has the Annual Budget of Rs 281Cr. Which provides many Benefits to its employees it is having structured format process. Keeping clear transparence of recruitment process. Providing good jobs to Hubli & dharwad public. I also came to know that training is conducted in such a manner which is motivating the employees. Lastly I can conclude that the Topic Recruitment, Selection, Training And Awareness Of Hr Policies Among Railway Employees is a modern approach in todays world which is gaining enormous importance and popularity and thus it can benefit any organization or enterprise. It also helps bridge a gap between and builds the strong relationship between the management and the employees to sort any kind of problems arouse in the organization without having any kind of lose to the management and the employees.
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References To obtain more information regarding the present study and to substantiate it with theoretical proof, the following references were made:
QUESTIONAIRE
Institute of Excellence in Management Science
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Age: a) 18-25
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4. Is job offer letter given to you after the completion of the process ?
a) YES
b) NO
5. After the selection decision and before job offer is made did you go through a physical fitness test.? a) YES b) NO
a) YES
b) NO
b) NO
b) Department
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11. So far how many training programs have you attended? :- _________________________
12. On what basis is the training need analyzed in your organization. a) Employee performance b) Performance counseling c) Competency frame work d) Need based 13. Did you get motivated in training.? a) YES b) NO
14. Are you aware of the H.R policies practiced by your organization? a) YES b) NO
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17. When you think of job rotation what do you feel? a) Highly satisfied b) Moderate satisfied c) Less satisfied
18. An individual employee in evaluated on the basis of his? a) Technical skills b) Behavior
c) Adaptability in the organization
(Thank you for your valuable time)
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