Raja Ratna Karthik .M H.NO.47/1, Shanthi Nivas, Beside lane to ESI Hosiptal, HYDERABAD-07.

Mobile: +918801955904 Email: karthik.mrr@gmail.com

My credo: To be associated with an organisation that provides opportunities to apply in skills and knowledge to abreast the latest trends and technologies. Eager to contribute to the growth of the company with quality services and knowledge of alternative learning styles. Professional Summary:

Having 3.8 Years of Professional experience in IT Telecom Industry Extensive experience in Implementations, Migration and Installation of voice enabled Routers. Good knowledge of Managing and configuring Cisco ip phones. And Implementing &installation of Cisco unified communication manager (Call manager v.7). Involved in onsite Migration of various projects. Period:

Work Experience-1 June 2008 to Till Date Employer Experience

Zensar Technologies
3.2 years

DESIGNATION: Network Engineer

Roles and Responsibilities:

Configuring IPT devices as per client's requirements.

Deploying a multisided IP Telephony Network with Cisco Call Manager.

Troubleshooting complex IP Telephony issues.

Configuring call manger features, services, Phone Button Template, Soft key Template. Configuration of User Features such as Speed dial, Call forwarding. Good knowledge of dial-peer and Route patterns concepts. Having exposure on Partitions and CSS. Management and Monitoring of call manager cluster.

 Configuration of Voice Gateways, Gatekeepers, and SRST (Survivable Remote Site

Telephony).

Hands on experience on Call Admission Control and class of service

Configuration of call signaling protocols on Voice Gateways H.323 ,MGCP and SCCP

Have configured Voice Interfaces like FXS, FXO, ISDN T1/E1 PRI
Implementation, installation and configuration of voice Routers & Switches. Configuring Gateway during the implementation with Developers in rolling out the new circles. Network Monitoring Coordinating with different Service Provider and Vendors for resolving Network failures. Co-ordination with other local Teams to Maintain Healthy of Networks for 24/7 Have very good troubleshooting and analytical skills. Handling Technical issues from L1 team Knowledge sharing with L1 team.

Decision making in Problem management, effective planning and effective Documentation.

Have Participated in Minor and Major (Release) deployment and completed successfully within outage.

Work Experience-2 Period: Dec 2007 to May 2008 Employer Experience GlobalRinger INC 6 months

DESIGNATION: Technical Support Engineer

Roles and Responsibilities:

Handling VPS Handling technical issues of the clients Verifying IP connectivity , ASR, ACD of the calls

Generating reports of the routes on daily basis

Certifications:

Cisco Certified Network administrator, Voice ( CCNAV ) Cisco Certified Network administrator ( CCNA ) Cisco ID : CSCO11867640

Qualification: Academic: B.E(Electronics and communication ), (Anna University). Percentage: 63% Batch: 2007

Personal Details: Full Name Date of Birth Fathers Name Marital status Sex : Raja Ratna Karthik M : 25/03/1986 : M.Ratna Kumar : Single : Male

I here by declare that all the above furnished details are correct to the best knowledge and belief. Thank you Your faithfully (Karthik.M.R.R)