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Active Global Support 2011
Prerequisites
Check Prerequisites
Version Prerequisites and Managed System Configuration
Solution Manager 7.1 as of SP1 (with SP1 several additional notes are required, summary note: 1558756) Web Application server system(s) used in the BO scenario
As of now only Tomcat is supported As of SolMan 7.1 SP2 also SAP J2EE and WebSphere Web Application servers are supported
BO server system(s)
As of now only Business Objects Enterprise XI systems as of version 4.0 is supported As of SolMan 7.1 SP2 also Business Objects XI 3.1 with limitations and additional note (1574995)
SAP BW system(s)
As of now only SAP BW system as of version 7.0 are supported
Check whether the Managed System Configuration and the System Monitoring Setup have been executed successfully for the systems you want to include in the BI monitoring scenario
BI Monitoring Configuration
General Preparation Steps
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BI Monitoring Configuration
BI Monitoring Scenario Specific Configuration Steps
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BI monitoring scenario
This picture shows a typical BI scenario (between backend systems and end user). Two monitoring levels are provided:
System level monitoring for the involved technical systems Monitoring of important BI objects (process chains, queries, templates, BO jobs)
Process Chains
BO Jobs
End user
BOE Web Application
Info objects
Queries / Templates
Reports
Monitored BI objects (process chains, queries and templates in SAP BW system; jobs in BO system) Monitored systems in BI scenario (BW systems, BO server systems, BO web app server systems) BI monitoring scenario
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BO Web Application servers may be selected of type Tomcat, SAP J2EE, WebSphere
with SolMan 7.1 SP01 only Tomcat is supported SAP J2EE and WebSphere are planned for SP02
For SAP BW systems the ABAP and Java parts have to be entered separately the Java part is optional and will add the standard system level monitoring for SAP J2EE
SAP BI Platform systems (Business Objects Enterprise) System selection value help
Only objects from selected technical systems can be monitored in a BI monitoring scenario (example: if you want to monitor a process chain defined within a SAP BW system you have to include that SAP BW system in the BI monitoring scenario) Any layers system list may remain empty if no such systems exist or shall not be monitored
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At least one systems has to be present in the scenario before you can save it
Systems may be added or removed also later on via the Maintain button in the scenario selection
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Managed System Configuration status should be green for all systems in the scenario before you Continue the BI monitoring setup
You can jump to the manages system configuration from the BI Monitoring Scenario details view per involved system via the Managed System Configuration button (after selecting the system)
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You can execute the Get Jobs... function multiple times with different filter criteria to build up the monitored job list step by step
2011 SAP AG. All rights reserved.
If previously already BO jobs were assigned for monitoring the assigned jobs list will be prefilled By moving jobs from assigned to retrieved list they can be removed from monitoring
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Switch on/off monitoring of job return status (default = on). Unsuccessful job execution will result in red alert. Only finished jobs are taken into account.
Expected job start time (UTC). Not started on time thresholds are measured against this reference timestamp.
Thresholds in minutes for job start delay. No job start event found within Not started on time timestamp + threshold raises alert.
Expected time window (UTC) for the job to start and finish within. Out of time window thresholds are meassured against this reference time frame.
Thresholds in minutes for job started too early or finished too late
Leaving yellow and red thresholds blank disables the related metric to be monitored (e.g. start delay will not be monitored if all Not started on time... fields are empty
Inconsistent threshold values or invalid time settings will not be accepted details can be found in the log section via the Show link
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Status: Usage: If a BO job must not run into an error Alert: You can specify, if you want to get an alert if the BO job runs into an error Example: Defined value is TRUE, if the BO job has finished unsuccessfully you get an alert Not started on Time: Usage: If a BO job must not start later than a fixed point in time. Can be used for daily / less frequent executions when scheduled on fixed time basis where the start time is always the same. Currently not usable for jobs running multiple times per day or on different times on different days. Alert: You can specify the latest point in time of a day and the max. allowed number of minutes to be late for the start Example: Defined time is 14:00 and max. delay 5 min, if the bo job has not started until 14:05 you get an alert Out of time Window: Usage: If a BO job has to run in a fixed time window. Can be used for daily or less frequently executed jobs without a time based schedule (event based) where the expected time window is always the same. Currently not usable for jobs running multiple times per day or on different times on different days. Alert: You can specify the time window in which the BO job has to run and the maximum number of minutes allowed to miss it Example: Time frame 04:00 07:00, 10 minutes, if the BO job starts before 3:50 or ends after7:10 you get an alert Duration: Usage: If a BO job must not run longer than a specified time period (defined in minutes). Alert: You can specify the number of minutes BO job can run Example: Duration 120 minutes, if the BO job runs longer than 2 hours you get an alert
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Keep in mind that the data collection time frame may need to be adjusted if the job schedule is changed
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You can execute the Get Jobs... function multiple times with different filter criteria to build up the monitored job list step by step
2011 SAP AG. All rights reserved.
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Expected time window (UTC) for the process chain/step to start and finish within. Out of time window thresholds are meassured against this reference time frame. Metric value is the sum of minutes started before and finished after time window.
Expected start time window (UTC) for the process chain/step to start. Out of time window thresholds are meassured against this reference time frame.
Records and data packages processed are only relevant for process chain steps that are loading data. For a process chain the sum of all load step packages is used.
For status and records/data packages processed only finished executions are taken into account
2011 SAP AG. All rights reserved.
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You can execute the Get Queries... function multiple times with different filter criteria to build up the monitored query list step by step
If previously already BW queries were assigned for monitoring the assigned query list will be prefilled By moving queries from assigned to retrieved list they can be removed from monitoring
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Thresholds in seconds for query run duration. Run duration is the average runtime of the last 60 minutes.
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You can execute the Get Templates... function multiple times with different filter criteria to build up the monitored template list step by step
If previously already BW templates were assigned for monitoring the assigned template list will be prefilled By moving templates from assigned to retrieved list they can be removed from monitoring
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Thank You!
Contact information: F name MI. L name Title Address Phone number
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The Grid
Drawing area
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