Beruflich Dokumente
Kultur Dokumente
Ami salant
Section: 3 : computers and technology
Authors:
Chua, Alton
Lam, Wing
Keywords:
Online education
Quality control
Quality assurance
Content authoring
Courseware development
תמצית
This paper describes some of the rather unique QA processes used at Universitas 21 Global
(U21G), one of the new breed of online academic institutions, and its relation to
21pedagogica, the independent agency that approves U21G's programmes. These distinctive
QA processes relate to five main areas, namely, content authoring, courseware development,
adjunct faculty recruitment, pedagogy and delivery. The authors believe that these QA
processes have contributed significantly to student satisfaction and student retention at
U21G.
מאמר
Despite the proliferation of online education, concerns remain about the quality of online
programmes. Quality assurance (QA) has become a prominent issue, not only for educational
institutions and accreditors, but also for students and employers alike.
This paper describes some of the rather unique QA processes used at Universitas 21 Global
(U21G), one of the new breed of online academic institutions, and its relation to
U21pedagogica, the independent agency that approves U21G's programmes.
These distinctive QA processes relate to five main areas, namely, content authoring,
courseware development, adjunct faculty recruitment, pedagogy and delivery. The authors
believe that these QA processes have contributed significantly to student satisfaction and
student retention at U21G.
Furthermore, these QA processes can also be adapted to suit more traditional 'brick-and-
mortar' universities offering online programmes.
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Section: 3 : computers and technology
Keywords:
Quality control
Internet education
Distance education
Online courses
Usability
Colleges & universities
תמצית
A prescribed quality assurance process has helped the University of Houston at Clear Lake,
Texas, to focus its efforts and prioritize quality in its online courses. This process involves
eight quality assurance strategies covering instructional plan review, Web design review,
editing, usability and accessibility, sustainability, copyright, infrastructural impact, and content
and rigor.
מאמר
A prescribed quality assurance process has helped the University of Houston at Clear Lake,
Texas, to focus its efforts and prioritize quality in its online courses.
This process involves eight quality assurance strategies covering instructional plan review,
Web design review, editing, usability and accessibility, sustainability, copyright, infrastructural
impact, and content and rigor.