Guidewire Services & Solutions

Capgeminis proven accelerators, tools and methodologies provide end-to-end solutions and support for Guidewire.
Within property and casualty insurance, the debate of buy versus build continues. However, a new wave of modern architected solutions is gaining traction. Insurance companies are increasingly moving towards packaged applications for their IT systems. The availability of flexible and scalable packaged solutions makes it easier for insurers to buy and customize the right system rather than build it. With our deep insurance experience, Capgemini understands the pressures, interdependencies and drivers of a customer-focused insurance organization. We focus on maintaining a leading perspective and partnership with software technology providers and have partnered with Guidewire, a leading provider of modern core systems for property and casualty insurance.

Capgemini & Guidewire Capgemini is a leading Global Guidewire integrator with unmatched experience. We bring:

Through our transformational approach and Guidewire services and solutions, Capgemini can increase the return on our clients Guidewire investments. We combine world class insurance expertise with proven Guidewire experience to deliver business value while reducing time to market and total cost of operations. Capgemini Guidewire Engagement Methodology (GEM) Capgemini provides solutions and accelerators across the full life cycle of a Guidewire engagement. Our engagement methodology utilizes industry-leading practices and proven tools to help you optimize your transformation and implementation. We leverage our global experience in insurance and technology to deliver value by translating your requirements into functionality supported by Guidewire. The CapGEM methodology includes:

Guidewire Center of Excellence to support product introduction and foster innovation End-to-end solutions from strategy to support Customized and proprietary assets, tools and accelerators created from our extensive Guidewire experience Over 2,200 Financial Services testing specialists and 450 insurance testing specialists Over 250 global Guidewire resources including business analysts, functional consultants, integration consultants, testing specialists and project managers, data conversion specialists, reporting analysts, analytics specialists and data management and delivery specialists Dedicated trainer, functional and technical certifications

Standardized frameworks for development, testing and application management; and Proven processes for change and program management, project estimation and requirements analysis support engagement success.

Configuration & Integration Our accelerated configuration process uses a business requirements catalog and use cases to determine supported screen changes and required business rules. Capgeminis Guidewire integration framework supports test-first development, continuous integration and pattern-based development to provide you with flexible and maintainable code which is easier and less costly to reuse and support. The framework provides: Transparent development metrics to help manage your project; Improved code quality which reduces testing time; Pattern-based approach which supports coding consistency; and Immediate feedback to see how functionality has changed.

Project accelerators and assets specifically designed for the Guidewire product suite;

Capgeminis Guidewire Engagement Methodology

Policy Transformation

Claims Transformation
PMO and OCM

Billing Transformation

Capgemini Guidewire Engagement

Methodology (CapGEM)

Business Information Management Reporting / Analytics / Decision Support

Program Initiation

Solution Definition

Configuration & Integration

Legacy Transformation

Deployment

Data Management & Conversion Testing Application Management & Infrastructure

Insurance

the way we do it

Testing Assets for Guidewire Representative Type Use Cases Use Case Models Test Scenarios Test Cases Integrated with HP Quality Center
*Data as of January 2009.

Count* 130 5 309 375 all of the above

Business Intelligence & Reporting Business Information Management is critical to unlocking the value derived from upgrading core systems. Capgemini brings market-leading information management capabilities to tie core transaction systems to the enterprise strategy. Capgeminis business intelligence and reporting suite for insurance is specifically tailored to Guidewire products and: Provides a single view using standardized access to data; Processes claims efficiently and cost effectively through increased data accuracy and reliability; and Reduces efforts for data acquisition, data reconciliation and reporting; Improves your ability to measure and manage the claims organizations dashboards and scorecards.

Our testing offerings include: Functional/system testing; Regression testing; User acceptance testing; Performance and security testing.

Our reusable assets have been developed with a model-based testing approach using multiple third party tools. This dramatically accelerates product validation as test cases with expansive coverage are generated automatically. Our base models can be updated to reflect client-specific requirements (and changes over time) and automatically re-generate test cases, plans, and other assets. Our Guidewire testing library includes test cases, test scripts, test plans, test frameworks, models, in-house testing tools and training materials. By leveraging prepackaged content, Capgemini offers our clients an accelerated solution that reduces testing timelines and costs. Capgemini has built automation test scripts using keyword-driven hybrid frame work and identified most critical and frequently used workflow around Guidewire for Performance Testing which helps us improve productivity, increase quality, and provide faster turnaround for projects. Our test repository is uploaded and available in HPs Quality Center. Guidewire Upgrade Solution Our upgrades include: Application database; Implemented screen configuration and business rules; and Implemented Guidewire portion of interfaces to other applications.

Capgemini Pre-Built Reporting Accelerators

Policy metrics, reporting and predictive analytics Claims Activity Management Claim Suit Log Loss Run Major Case Tracking Report Invoice Tracking Report Checks Report Duplicate Claims Payment and Activity Report Sensitive Claims TPA Claims SIR Invoice Report Claims Box Report Reserve Changes Report

Conversion & Data Management Capgeminis enterprise solution for large enterprise conversions includes a detailed approach and enablers to map legacy data to Guidewire products. Features include: Full testing and verification process; Analytic capabilities to document source and target data requirements; Proprietary tools to map, scrub and convert data; and Automatically generated documentation.

Our enablers can reduce first conversion expense and calculate conversion costs by claim or policy to better manage your conversion. Capgemini Guidewire Testing Capgemini has also created testing assets and accelerators for the Guidewire suite. We use a structured methodology that brings together our deep insurance experience and our strong Guidewire skills to test the Guidewire suite end-to-end while reducing time and cost.

We use the Capgemini Center of Excellence Upgrade Factory to upgrade the installed client Guidewire software to the new version and fully test and resolve defects for the application configuration and integration layer. Capgemini returns the application to the client, who will then be responsible for installing and testing the client side of the implementation.

www.capgemini.com/insurance

Application Maintenance & Hosting As a global leader in consulting, technology and outsourcing, Capgemini provides cost effective Application Management using our Rightshore network of global centers. We utilize a global methodology with common processes and tools to deliver effective and efficient Application Maintenance services for our clients. We maintain and host your Guidewire implementation using proven tools and methodologies tailored to support successful global delivery. To support new Guidewire functionality, we use pre-built business requirements frameworks developed through Capgeminis Guidewire Center of Excellence. The Right People in the Right Place with the Right Skills: Rightshore Our Rightshore global delivery model is based on a common infrastructure which uses shared tools and methodologies that enable us to maintain consistent quality regardless of where your project is being delivered. We operate as one team seamlessly across the globe. With centers in 35 cities across 15 countries, our Rightshore network provides you with the people, process and expertise to successfully deliver your Guidewire project. Our centers are based in local or near shore countries like France, Spain, Poland, Canada and Mexico as well as offshore locations in India, China, Brazil, Chile, Argentina or Morocco.

Capgemini Assets for Guidewire Business Requirements

Screen Configuration

Design & Development

Best in class business requirements catalog Smart value-chain architecture for claims domain Core Insurance process catalog / use cases

I-rise configured screens Configuration patterns and reusable profiles Guidewire rules accelerator

Policy Administration Framework Guidewire logical architecture Solution design rapid start Reusable integration framework

Testing

Conversions

Reporting & Analytics

Test strategy & automation Preloaded test scripts Preloaded automated test scripts Use cases, use case models, test scenarios & test cases

Data analysis and mapping Automated ETL process Reusable components

ETL and reports platform Insurance reporting catalog Underwriting and risk control alignment

For more information, contact us at insurance@capgemini.com

About Capgemini and the Collaborative Business Experience

Capgemini, one of the worlds foremost providers of Consulting, Technology and Outsourcing services, has a unique way of working with its clients, called the Collaborative Business Experience. Backed by over three decades of industry and service experience, the Collaborative Business Experience is designed to help our clients achieve better, faster, more sustainable results through seamless access to our network of world-leading technology partners and collaborationfocused methods and tools. Capgemini utilizes a global delivery model called Rightshore which aims to offer the right resources in the right location at competitive cost, helping businesses thrive through the power of collaboration. Capgemini reported 2009 global revenues of EUR 8.4 billion and employs over 90,000 people worldwide. More information about our services, offices and research is available at
www.capgemini.com.
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Copyright 2010 Capgemini. All rights reserved. Guidewire, the Guidewire logo, Guidewire ClaimCenter, Guidewire PolicyCenter and Copyright 2010 Capgemini. All rights reserved. Guidewire BillingCenter are registered trademarks of Guidewire Software, Inc.