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Once minimum hardware requirements are satisfied, where should a technicianlook to determine if the computer hardware has been tested with Windows XP? *the Windows XP Hardware Compatibility List> 2.What are two features of upgrading Windows 2000 to Windows XP? (Choosetwo.) * The File System Is Upgrated To NTFS *Windows 2000 applications and settings are kept.

3.While performing preventive maintenance, a technician notices that the operatingsystem is missing updates. How can the technician enable automatic updates? *Run the Automatic Updates utility from the Control Panel 4.A technician has many new computers to set up. The technician completelyconfigures one master computer and makes an image of the hard drive. This imageis then installed on the other computers. What is this process called? *disk cloning 5.A user installs a new sound card driver in a computer that is working properly.After installing the driver for the new sound card the computer fails to boot. Whichquick fix can the user implement to return to the previous working state? *boot to Last Known Good Configuration 6.A user is running Windows Vista and has an application that runs in Windows XPbut the application fails to run in Vista. In which Vista mode should the user tryrunning the application? *compatibility mode 7.A technician has a computer that is unable to boot Windows XP properly. Thetechnician has decided that it is necessary to attempt a repair of XP. Which utilitywill be run if the technician selects Repair XP from the XP boot disk? *Recovery Console 8.Which operating mode is used by Windows XP to run a DOS application?

*real mode 9.Which set of guidelines is used to ensure that programmers develop applicationsthat are compatible with an operating system? *API 10.When a computer boots from the Windows Vista disc, which three functions areperformed if the Custom (advanced) option is selected? (Choose three.) *A clean copy of Windows Vista is installed. * The location of the Windows installation can be selected. *Changes to disk partitions can be made. 11.As a user attempts to boot the computer, the message "NTLDR is missing" isobserved on the screen. What will result from this situation? *The operating system will fail to load. 12.In which two situations should a technician create a restore point? (Choose two.) *before installing a new device driver *before an operating system update 13.A technician has installed new video drivers on a Windows XP computer andnow the monitor shows distorted images. What startup mode can the technician useto access a new driver on the network? *Safe Mode 14.A user in a large manufacturing company uses a PC that is connected to thecompany network. Where should the user look to find a server attached to thenetwork? *My Network Place 15.A user decides to install a new version of Windows Vista but needs to retain theconfigurations and customizations of the current Windows XP operating system.Which software can be used to achieve this? *Windows User State Migration Tool

16. A technician is attempting to create multiple partitions on a hard disk. This willallow for storing the operating system and data files on separate partitions. What isthe maximum number of primary partitions per hard drive that is supported byWindows XP? *4 17.Refer to the exhibit. During the installation of Windows Vista, you are promptedwith a screen that asks for a username and password. What type of account iscreated when you select Next after entering a username and password? *A user that has Super User rights for this installation 18. A technician needs to upgrade the file system on a Windows XP computer fromFAT32 to NTFS. Which course of action should be taken to upgrade the file systemto NTFS? *Run the Microsoft Convert utility. 19.A technician needs to upgrade the operating system on a computer fromWindows 2000 Professional to Windows XP Professional. When the technicianinserts the XP disc in the computer, the setup wizard fails to start. Which commandcan be used to start the upgrade? *winnt32 20.Refer to the exhibit. During a Windows Vista installation, the Select YourComputer's Current Locationscreen fails to display. What could be a possiblereason for the absence of this screen? *The network card driver was incorrectly installed 21.Which three settings are available to personalize the appearance of the desktopon a Windows Vista computer? (Choose three.) *Theme *Screensaver *Taskbar Properties 22.A technician thinks that the file system on a computer has a problem becauseWindows XP is reporting data integrity issues. Which Windows XP utility willcheck the file system for errors? *chkdsk 23.A technician installing Windows Vista has come to the point where the productactivation key is requested. What occurs if a product key is unavailable? *The user will be asked for a product key, but the installation can continue withouta key

24.When troubleshooting a printer problem, a technician finds that the operatingsystem was automatically updated with a corrupt device driver. Which solutionwould resolve this issue? *Roll Back the Driver 25.What are three features of the Microsoft Management Console (MMC)? (Choosethree.) *MMC logs a history of application events. *It organizes operating system snap-ins. *It displays computer performance information 26.Windows Vista has a feature called the Sidebar. Which three types of items canbe contained within the Sidebar? (Choose three.) * games *Clock *Sticky Note 27.A company with 40 computers needs to reduce repair costs, decrease downtime,and improve reliability. Which task will meet these needs? *Develop a preventive maintenance plan. 28.A user reports that a Windows XP system is unable to boot properly. How canthe technician advise the user to boot into Safe Mode? *Reboot the system, press and hold F8 until a menu is displayed, and then select Safe Mode 29.A technician has finished installing Windows XP. What should the technician doto verify that all hardware has been installed correctly? *Use the Device Manager utility to ensure that all the devices are operational. 30.What would be the result of having a corrupt Master Boot Record? *The operating system will fail to start.

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