• What is workplace deviance?

Workplace deviance is unethical behavior that violates organizational norms about

right and wrong.
• What are the 4 different types of workplace deviance
called, and what are some examples of these?
Production Deviance
Leaving early
Taking excessive breaks
Intentionally working slowly
Wasting resources

Property Deviance
Sabotaging equipment
Accepting kickbacks
Lying about hours worked
Stealing from company

Political Deviance
Showing favoritism
Gossiping about coworkers
Blaming coworkers
Competing nonbeneficially

Personal Aggression
Sexual harassment
Verbal abuse
Stealing from coworkers
Endangering coworkers

• Which types of workplace deviance have you

committed??? Give examples …

• What are the U.S. Sentencing Commission Guidelines, and why

are they so important?
 • How are fines calculated for company wrongdoings?
What does the text mean when it refers to “the carrot-and-
stick” approach (p. 64)?

• According to the book, what three factors determine how

managers act in regards to ethical issues?
• What is “ethical intensity”? What six factors comprise it?
Do you agree with this theory that these six factors affect
the degree of concern people have about an ethical issue?
• According to Kohlberg’s theory about the stages of moral
development, what are the three main phases of moral
development? How can they be characterized?

• According to the book, what are four practical steps that

businesses can take toward more ethical decisionmaking?
• Which of these four steps, in study after study, do
employees report influences their choices of ethical
behavior the most?
• How does a company establish an ethical climate?
• What is whistleblowing?
•How would you describe the concept of corporate social
responsibility?

•To whom are organizations socially responsible under the

shareholder model of social responsibility?

•To whom are organizations socially responsible under the

stakeholder model of social responsibility?

•What are stakeholders?

•What’s the difference between primary stakeholders and
secondary stakeholders?

•Give an example of two organizations for which you are you

a primary stakeholder.

•Give an example of two organizations for which you are a

secondary stakeholder.

In the close of the chapter, the text discusses the age

old debate as to whether social responsibility of an
organization could, in fact, lead to increased profits.
The conventional wisdom held by many is that socially
responsible acts will result in good public relations for
the company, so they will have more customers willing
to patronize their business, thus they will make more
money.

What do the authors report about the “realities” of

social responsibility and ethical performance?

What do you think? Do you think that corporate social

responsibility improves the bottom line, hurts the
bottom line, or that socially responsible acts don’t
really affect profits either way?