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distinct

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and chat she wculd make it avaiiable to cassette tape
BUREAU OF

LINDA GRQNLUNQ, was ebcard UNITEQ AIRLINES Flight 3 crasne this mmrniag outside of Pittsburgh, Pennsvlvania. 5h@

was Qf:&#39;3 &#39;

L~

the FEDERAL

INVESTEGATIGN {FBI}.

tfer nc go

oximatelyreceivsd p.m.,write: recs: lnq from ?:3Q the cassette interviewedC;::::] th ~s matter and tape
machine. This
FBI Gffice

her answering
- directly to the

tape was
in Easton,

then transpwrted
Massachusetts, and

by the

write: %
aver

turnad it

ta Assistant $peciai Agent apprcximately 9:20 p;m. -

in Charge

iscl JAMES

B, BSRKETT at v.

*&#39;

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!jresfwas enca. Present

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during the

interview was

interviewed at * his wife,

York Stata POLAQE NY$P wh is in ;

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Wv thre hiwackers, J

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the cockpit

and ahare were high pitched screaming that ssunded like they were caming screams coming tram individuals
as "wind

teleph0ne@ [::::::]describad the noises as sounding similar to the

riding a taller coastexi Thera was noise high pitched screaming seunds
sounds." The

neises cmming over the telephone, from a distance from the airplane

then several minutes silence on telephona, sf the Then[;:::::3hea:d a

series of again, failcwed my a
which he desczibed "winQ.saunds" were followed

by n0i3&s that smunded as though the airplane taiephane was hitting a hard sur aue several times at banging around. Them thara was silence and relayed the Qpxator the information ta pmlice mfficiais. was was from orizsn, not Verlzon, and tha >;ere

an the telephone, Suring broka other alephene that[::::::;g the sczaaming Wsounds ca- and in Q hard, a teiaphmne operatar from Horizon
rewarding of canvarsatisn. the [::::::]and the telephene Qperataz
telephOn&< The telephone call
for appraximately L % hours, until but never heard any further noises sure that was a tape on th

stayed an the telephune appraximately l :4Ea.m.,

was than tazminated.

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&4,so; 14i Q1
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Date of transcription _.

NiWEEW &&WE15 I
g:LugW ;iiiiiiQWWEQ;iEkWiWEQ;17investgiw

terviewed Yil???@>:a-:?sY????:?%:

Lbeinqvi$ede QEha&#39;identityofthainterviawin Q > following infnrmat pravld "L- the sf the_interview, Lyzbet Gl;cx
ad LQFEI

r A te + P he nature

Om 9f1lf2O$l,

was received
reside

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11? < 7??!

vLcgan Alrlin U9f10f a day.

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wheels ZGQ1; however,

was m
4153
schedu

Jremy_, d a Cele 1 P hone-on~boa:d United . tn nav@ traveled 0 s4ppo Slick, male, bcrn_u 1 = a the bv New ii; 1 from aire:t delayed n; d, carry~0n #93. Je suitca es Flight . A * ~ 1 as f&5l SCE LP Q ct, NJ, an 69fllf2Q played as a sales a " E/tr t5 P W: &#39; flight by _ w 3GS~617S, was en K Uzv baard 1 for , led as retuxn on D "*Airp~ to v,, en route, n o n-step, ts lq pL 3 .m&#39; *" * &#39;

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_;%<, qWwiQ;;LQQQL%JM@,:l?? going to cra$h Qr

blQw up.the. wenty = background92 "

iv hat he P lane.

was unsura
The entire

if the
ca

hijackers weze
ll Lasted mat haar

minutes.
of the

Lvzbeth cnuid Q
call and the can

approximately fiftaen any unusual sounds in

caliing frmm mat knew &#39;

the next what was

nection was extremely clear, "as e was mom." Jeremy was extremely calm. but saund d r
advised that th&#39;peQple wer tha Captain scarad because

very scncerned and cdnf usad. Jersmy mad &ny.an Ou $mnt$&#39;

happe and that
ning.

had_not they di
f

aeremy advise

92 C-f1 E.*..I wives and

d Lyzbeth
husband

that other
it ware the evests had crashed
had fallen

passeng@:s had c@ntactad"

true that peeple wera

5 and

asked if

crashing planes
ha baen

inta in

E Wo:Ld
:~he Towezs A4

Trade Center.

Lyzbeth and
at the

he: parents

watching news

were aware
Centar, but

that at
neither of

coverage of Leas R- one plane yzbeth that

hing the betn told
not. &#39;

on the televisiwn an Lnto the Warid Trade

time mi-Jer@mY s

call. Jeremy advised L were centamplatinq "rus

ha and

fem: Qther

male passengers
Lyzbeth if not know that if that

was Okay with her

was okay
Jeremy repiied

Ly:

hijackers and.ask&d Jeremy that she did

and asked

Jere my if

any of

they did

the hijackers
&#39;

had guns,

tm&#39;which &#39;

advised that "Quinn to

In a he jaking manner, as if ease Lyzbetn s cancasnr Jeramy . and app roximately fcur other mala pasenqers wera get th watts r knivas. Jeremv then, seriously, told Lyabeth a . K that he taidvlyzbetn other males and the were orgamlzinq tn rush the-hijackers. Jeremy the

t he

;oved her

and asked has mat to hang up

.__~ > ~ &#39; taw F~*&#39; a 92

the
. V

telephone.

A _

V-Lyzbet *.~ the talephone to

**" R

~@

* * d@d mlnumea*Qhwn f Lam ;

REQ. #35~13

063698605

....._...._............,..___.._._v.....

rrrrrrrrrrrrrrrrrrrrrrrrrrrr,,,,,,,,,,,, _ , , , , , , , , , , , , H-_-_, .,_: H ,

, , , , , , , , , ,H ,

FD-162 Rem HHS { 93}

*94@52?7
h 92_""_< .L1 . kv .-92 .. 7

FEDERAL BEREALT OF INVESTIGATBIIN

.

ALL IUH?&#39;$ TIE@ n {J ?:* EEREA 11- 5&#39;Y"= {ii} .. &&#39;*&#39;.5l&#39;.&#39; ?&#39;.TE7 _.r 3 Ii~E&#39; Dk li

Date uf irzmslxipiicrn _

the identity interview, she

sf the interviewing aqnt, and the rovided the fmlluwing infmxmatinn:

natura of the &#39; " J

lV

[::::::]prQvided the following ersonal informatisn ab@u{:l:;:]

{:::::::]L1w@A GRGNLUNQ:

NEWQZ DOE:
$5N:

LENDA /13&#39;

_ Au G *; O84~.%~5l55

Ad zess: 38

Endian Trail,
Lak&, NY

N. Sreenwood

Telephane: .PQB: Roalyn, ,EmplQye: V

Al countrvf@r

85} 47?~26 Kew York

America

BMW N rth

1 BMW Plaza
Montvale, NJ @?645 .L

Job Title:. $caxs: V Identifying Info;

Manager, nvirsnmentai
several scars an one

Engineering
hand from a

bicycle accient

Sometimes-woze an
necklane

Allergy alazt

Fvi I: ii M

rlines F; ;3&#39;:@ San because tha wine Francisca they were to gains
stated-GRONLUND and JQSEPH DELUCA.w&:e on nited

[:::;;::;:::;:]@R@92-LUNDfor" he:gigggg 35$ Paid QELg ti via a kst .&#39; H H Y P &#39;~&#39; &#39; &#39;." 92
. _ , cremlu cars, ML ~.she we: not .sure -~ ~ *

vacatian. GRGQLUND

and_DELUCA were

dating.

paid fa:
OH

bath tiskets

because the
GRQNLUWD %ad

cket receipt

had both

thair names

FD-Z-EM {REM H}-6-95!

255A NY~

xf 3 92

4i

{{ {
LENDLL

WA
gLan& by ta terns they"
she wax F5 said it on was that aha be

a message at either 9:51 Qr B154 that the hijacksd. the message GRON United iligt ed an< LC Qa.e&n hijacked had avbomb. GRONLUNQ had stated that.the attacked the Warld Trade Center {WTE and same type 05
GRGNLUND knew WTC bewn e v a % Q atar&#39;e~

ing
a-2&5 C-I1

rrorists whc rlst had.aL:eady

threatened to

said

they

bcwzwbing am@:<. : sh. e

.

dQ_the

did nz

knaw how

":;ends, GRLUND&#39;s L 1

campany we LC e to the

g::;::]did not RO LUwD~todknaiahvehicle Know if pers he: or find out airport. was Qry inq ts
rsugh

V V |:]
am on Qillf l. GRSLUD

mt
had called

time-she pake GRONLUND t0

to Qgnviia
flight in armatimn

W35 t -

say h@1;@- B L::;:;%;;;;:]she siske ts"WWWWWWWW: WWW JOnPPP i~? - 1 IDELQQA on aiL; ~&*QUt WWWWWW::_:_:_:_x Qm a
zeached E::::::::::::::] She lives in[WWWWWWWWW

92

Rm. &#39; #3s*13 cmnnonao?

,
_ -&#39;

1 30 _7L;__
bs

FD-39? {Ran H&#39;>-&#39;95! i_

BJEDERAL Asuamz: 01$ :;w1:s"r1c;,m:o:~z

_ Dam Lramcripnion it 2 G at Q 1. if

I . |l~&#39;_L&#39;
interviewed a; ggvem ~f vi

&#39; I<IEb-FQALL &I&#39;NGP:,A_M,22, May" D05 l9?+3,.- wasv

"inqs Mauntain Rasart_in 93, which
.~- Q~

{FA}. ::::::]and.ht mily

weza chars to attend

crashed in
_p &#39; @~;.

Champion, Eennsylvania
H ~-,*_*

memorial services following .

2201,
.,.-

i:~ *

q rQd iqht being vised

and the nature sf the"interview,[::::::]urnished the

information: . -

flight. " iter

E a<1:~:e:*:z=;:1,. 1: mat was assenrser a Emarci

of the identity cf the interviewing
W

PA on September 11,

|____ WWWWWWWWWWW_WWW ZZZZZ ZZZZZ ame sf her brother!

"Q? *1*92F1p> rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr ~&#39;<:&#39;-* li i 1

_______ ______Nmmj as ______ been I1ving @t _h I $in March 2Q l, QAh@lP him
wife I L jjjjjjjjjjjj

&#39; - i Iia

ugranllj %J

iUnii.Rilin$.

fjcwins and&#39; F

wd

the =92 * ime

L WWWWWWWWWWWWWWWWWWWWWWWWWWWTWWWWWWMWHWWWWWWW fESCl Q at
in the bEdfGQm{ wher the telephone had baan turned off. .

~ Pr1o2a Rv I13-r3-Si} >

._ __........3 ._.9292;92 .. _. 53 9 Y

255~NY~ G353"

% Illa:-Len
Coma talk to Mark. Ha s been hijacked," 0:
s" st aaa

said, :1
wazds E0 that effect;
g- vwm last nam~,1

*
this

wanlilq cm Iii is MARKgouLl tknow Istated1-1; fy92saw 92 Q c-:A;a.m*&#39; 1:.1..r.< {he QV-Qgo 2:. tha love C>Li &1ll." 92 _92. V "I &#39; Q v h ? "~
tmld
that she loved nxm toe, V

1. .;..$ !Frawc* ca rt : n"* aw: they say thay h&ve

BINEHAM th&n.5aid, "I&#39;m a flight an

51&#39;. Q - e fh*e@

a bmmb-

..:u,. *=v* *ak*1 J -.1 _l ;.; uy$ w** L 92~ -_. .., o"e L tha n awe E m calling yam frsm tha air phone."

item awark

to San

92 ml ar~

,E:::::::::::]then 1"-lis*::<me<1: and Waa "wag axa they Mark? ,BEHg5AM&#39;was net answar. askjd~ nan suke 1* ~&#39; "Filhad heard
five se wnds.
beliave me.

the questiun.
SINGEAM than
Iu s true."

There was
stated t0

aa i terzuption
his methezk

for apprnxlmately
YQu5ve qat ts &#39;

_ t ey?

_ -

[::::::]goc th$
w&$ speaking

backqround, Peeple There nobecagse[::::::]. were murmu:in%.&#39; sumamne were scxeams. imp:es=;on that distracted
ta him. LThen the gamma went dead.

fir t,_whe:einEff:ff: fj:j heard aciivity and vnicas in " tha

There &#39; "- L

::::::::::::]I$D dE, do

P >pp:@xim&;E five~se:0nd au$&,

believe youMark. Whsate similar to

VF rwtal

- t:::::::::::]@stimated
{including ChQ

Qf three minut%$:L reuqhlya minug wggqwam gy mwitnl

tim i*,QQ,b,fW $E[WWWWWWWWWWWWP 35%

that[::::::]was an

th.tsleghona like
I

V aylighc Time,
while the

[::::::ii::::] The

. V "bang 30 secands with! I

times were eatimaaes, her

and iaszed rougnly unxee m;nutes. [:::::]nozed

account oi the conversation

call criginated ahmut at 6:40 or .S&#39;a.m, Qab

that _
was

and izzzzzzzz wizh i te

na:lY verbacim. Tnraughsut th& entire call,E:::::::]sQunded

eontrolled, matter of~fact, and fmcused.

calm,

;@;g;t wgat ha: eccuxred. She was patc.ea tnrcug Division of the Federal Bureau of Invaszigation {FE witn Snacial Agent_ i FBI Age * nus *Twa ~I an: mar *3 am1*y saw .s-~ ptelev*se_ rep r*s r at United -4 .*_

._.

Afzer getting phcns,[;::::;::::;:] 911 eff the ta Y

tha.San Francisco wher sha p k, @e"@ : Y " *qht &#39; Ha EERELQ _ -@

aubsequently sent uQE:;;22;};gg;g;:]$hortly t

&#39; ~3INGHAM traveLing was on business cc establish a new affine

&#39; Ease Seas: fa: his CalifornLa~based ?ublic Relations on the

[::::::::::]&apec:ing s

return to San Franciscaas Eeptember 14,

firm. [::::]

F .9&#39;35 2& RM; H1~6 i3fil!

~!92?Y~25@35i1~

CD: 1Eivii!J. liQ 5wFB~3i 2iii" *_ _ ............. ..__.,

- but

_..

%_.?uge
.1&#39;_ns:eacl.

schedule &I&#39;1Ei igv b

92

In thls:es1::ect,i

was not

surp i M %;.r;>,Wlea1:nwne &=:a s Wr e?; ;:@nu;H<:n 1T.t:h the

mainrzained

luid

92

V _ _V ~ > 92 92 92 92 _ i L 92

__

u R 92

R?. < &#39;I.}!.&#39;. Y. > :"s,&#39;Il*JE IY? F?.<&#39;7 .5i I &#39; - =5 L5 i1%I3;5;==} 8153 ;"l 5s aEiF_i ~

o;1112001
LISA JEFFERSQN, ETE Airphone .Rag:esentative 2809 Butterfield Road, Custmme: Sarvice Oak Break, Elllnais, wcrk
1- ?. he aqenL*s LdEHKLLy and An L39

&#39;Qggg_gber Z
nature sf the intarview; infarmatianz &#39; V

at her resi ence I_ !

After being

_ was

interviewed]Hwwml
advised sf
_ the fsllowinq _

JEFFERSGN grovided

JEFFERSQN
Central time,
commercial airliner..

zeteivd a
September 11,
The calla:

ghsn& call

at apgraximataly
aboard a
as TODD

8:45 a.m.
&#39; .
BE.~ sf

2981 from passepgar abcard

an individual United Airlines

identified himself

Czanberry, New vFl1gh 93 landing 1l:l%

Jersey, a

{UAL} and the

tn San Franciscc, departing at 8:80 a.m. Eastarn.tLme a.m. Pacific time. BEAMER called ta state that

airplane was

aheut to with a

be highjacked.

Ha state

that three central af

V the
92

individuals, twc
his waist
.flightv -.

wieling knives,
red belt,

the third

with a
to take

bomb strapped to

were preparing

JEFEER8GN estimated tha sha-spake ts BEAMER.for minute5 befmra the twm highjackers armed with knive$.ente:ed
cackpit, securing tha privacy the dear curtain between behind them. The third and Ecmnomy the aircraft

seven the

highjacker with

the bomb remained in

stated that
and cnntinued

the main
short peried,
sa, He

cabin with
First Class stated that

the passengers

after slosing

Qiass. BEAMER was turning

aftar a
ts do

the aircraft the call

maneuvered erratically low amount sf

around. JEFFERSON

mated that

had.an unusually

background naise. JEFFERSGN

another eight minutes. During

Y csntinued has
talk sf Central time,

conversaticn with
she could

BEAMER for
hear sc:eams,~

this time

&#39; Vprayers,
time did

exclamatians, and
she hear

subduinq the

highjackars; At
than English.

no
At

any discernable.language&#39;0ther

appruximately

9:UD a.m.

EBAMER said that the

passengers

were abaut

ta attack

the highjackers.

&#39; l Illinois $911lfiifl

teiephunicaliy!

265DNY~23J3 50

&#39; 09%

1:206}

_____ 1-no

265I} NY-28 J35{3

92

; 92 <1. hi0

iisale kxson .

_ :

* G9Ilf20Gi
he asked

.3 ...

W@: last exchange with BEAMER, in which

to tell

ta calllmwmi
Ei that

ha Loved them, occurred

heard anothar passenger give

a~ a.m.

_. t Gen ral time.

Next, JEFFRS$N at which time she eauinment indicated

.,; qc ahead

their mQ?e; After that poinx, she heard nothing, She zonnection span fof anather twenty minutes without neazing

t G make kep F the

disccnne ted the call; Baring the call, that the call was being sarviced by a

anything, Pittsburgh tracking

Q &#39; F

tzansceiver, indicating
call from

that the

aircraft was

in that

serwgce area.

A*oroximately fiva

mi utes later,

JEFFERSON re eivad H

"ccntacted

LNU mf Veriznn Quality Cmntrui for residential sarvice. indicated that a passenger, JEREMY LNU} aboard URL 93 wa$-cu phoning his in~1aws via an.ai:hQne. xrantly The_im 1aws
Verizmn while xemaininq in contazt with SEREMY. Far SQQE

[:::::::] JEFFERSON nst JEREMY chain ufcalLs.v Quld hear via thi5
w_,E"":.JEREMY bE @:;~-anci |vi.a the

reassn Verizan

contacted GTE Airphene during

infcrmatien secmnd
at 9:30

this call

with JEREMY&#39;s

JEFERSON recaived

hand abeut_the
a.m. central

Va2:iz:;n e aplayee. JEFE ERSQN

t1me

conversatisn

estimatas that

this call-came

Convexsation with Vexizon continued until approximately which time the"connection with the airphane andad.-

9:3 a.m. *

at

"

b6 &#39; 1 - .=&#39;<~

@e;iixoi-

-_ DEENA
csntacted at her

t_ IE

B$RmtTT,| jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj "lwas

the identity
.

residence, Z_:_:_:_Z_:_:_:_:_:_:_:_:_:_:_:_:_:_:_:_y

[::::] Aftar
infmrmati n:

having baen advised sf

cf the
Y &#39; &#39;

of the interviewing
the following

&#39; agents and nature

interviaw.she provide

Starting
a stries mi three

at approximately
ta five tsllular phone

5:30 a.m.

{PST} BURNETT received

husban , &#39;

calis~frsm her

.?HO1 ~*$AS .IE3WF>=RfCr JR. THGMAS BURNEITT BEIREJETT, wasa _1Z&l {.iIquietly "._I

itold his
advised her

wife
to San

that the
tht authorities

flight ha
an Unitad

was an had been tijacked; He

E3 from them that the Nawark, New plane had

V been

he was

Airlines flight and advise

Jetsey
wife

Francisco, Califetnia.

THGMAS BURNETT instruated his a bomb. &#39;i V He alsc_told BURNETT received

BURNETT was

to call

hijacked. _The hijaskers claimed to have wife that a gassenge: had been knifed. .
annthar tall

his J _

V Appreximateiy
from ha:

ten minutes
husband, TH MAS

later BEE A

BURNETT. THOMAS

speaking any other

in a quiet vsice planes. DBENA

and asked his wife BURNETT.advised ha:

if-she had heard abeut husband that two planesl

had flown into the World Trade Center. THQMAS EURNQA asked if they &#39;w&& commercial pianes.&#39; SEENA BURNETT responded tha the planes were

unidentified

at th

time. vastmi

BURMETT statedit seemed

that her

&#39; _

husband knew Qther flights had stashed inta the World Trade Canter, @lthough_this was never specifically brmught up. THOMAS BURNETT mentioned during this convarsation that the hijackers were talking

about flying
phnne caii from husband was
tails did

the plane

into the

ground; locati0n&#39;nst spetiiie .

the received able ta determine
nP ?I use the as she

Approximately five minutes later her husbanai BURNETT was ta h w using hi3 0 wn cellular

another cell that her

caller Q

idantificatien shamed
nmt shmw

h 1.5 E&#39;iU._:b3lI, W
an the caller identification

Owl if are ; z.
was on

of tta :
the

line with
that the

Smother tall.
passengar that had

THGMAS BURNETT advised his

been knifed had died.

wife

in this

call

He told&#39;her they

were in&#39;the Qskpit. .$ne

G9,/1.1./&#39;81. .San 26 G*NY~?8= SA pi:
Ola .TLks kl

asksd he:
Hanan, QA

husband ta sit
&#39;

still. THQMAS

int I$F&RATXE csititmma } sI_1%&#39;5I1i&#39;:i&#39; Iii Y.fGY.YE&#39;.92L%1 ";.EI1? &#39;

.ai;.:~~".w.~;;:ts=1=i, Law ;;r.c $a .=3:~?;1

.Oifllf i
, Q . .

RE1Q- #35~13 , ;m,3*92;&#39;3m*,:&#39;3::>Q e00a0ai29-

26D*NY*

DEENR LYNNE

BUR ETT 9fllfU1

BURNETT asked his wife, industry, what was the

plane. UEEA did nut

who previously probability of

respond and

woxka in the airline a bomb being on board the

did nan the world his wife

THQMAS BURNETT statad he

think hey
have is

had a bmmh beaause he did

go and hung up the phane.

not see

one; only

knives.
I

THOMAS BU&ETT than told his wife Trade Cantex, no we are turning

we axe turning toward away. BURNETT than told

of us
again. ,

During the last call to his wife BURNETT told her gQQ a axe gettin ready to do samething and he may not speak ts e:

DEENA BURNETT

advised that

ha: husband,

other than

referzing ta the hijackers in the plural, never pxQvid&d any descxiptive dat regarding the hijackars. She nave: meted any background Raise ether than what one w uld nsrmally expact on an
airplane. UEENA BURNETT noted that her husband usuaily class Zn closing she noted that her husband was a flew first fcrmex college

football player
ta die he wsuld

and
not alt

*i telliqent.
there, he
BURNETT, date

if he
weuld take
of birth

ccncludad he
autism.
F 29,

was going

THOMAS EDWARD

1963, was

the

Chief Gperating
Erive, Pleasantan,

Qfficer for

Thorates Ccrporatlcn,
{$25} ?35~U155.

6835 Stunaridge

California 458S,

A! 92 .. FEMD2 Raw. {Q16-Q5}

W1?

.FEDERAL

SUREAL! OF v"EST&#39;GAT]0N iN

Daze of iranscnptiun 1

_.~&#39; 2 D1

-I jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj W
W-35

nature of interview,C:::i]providedfmllawing the tha information:

V [::::]was
Y Fublic Safety, 43
telephone call

beimc advised of the idqfil"~at

csntacted telephcnicallv

by the

interviewing Special

1 tna interviewlng

v + A +n @ec1alR San;and @ a

Aqent.- After_

a telecommunications officer at tha Sagartmem:.o

NorthVenns lvania
cell phone

15601, C.E&lephC"r1@. nu12xber

on the stated that the plans

Avenue, Greensburqi
apruximately 9:5?

line at

n3c;i92,&#39;-3gIJ1_r V
a.m. an with nume:o@s

Eennsylvania,_

G11!2GSl. The calls: identified himself as_ED WHAR? Ehdneti$}, @passenger on United Airlines flight number 93 beund from Newark Mew
believed WHRRT
passengers;

Jen ey ts San Franciscs, Califcrnia. The airplane was ?5?. [i:::::] a

was lcaded

WHART, who was locked

nassengers needed
-V ~The

in the

bathraom. stated
repeate several

thatVthe times that

five minutes

hel.immediately. He
duration 0f the *e e hens

the
__/

Lana.wa3 being hijacked

call was les than

92 befare the lina disconnecta . believed telephone call becau Q 1* W9 92 * cell ph$ne number aa

.me

the authenticity sf the nf vaice , WEAR? ldentifiad his

F. il7E7.EF%&#39;V%.? T .i% VI .5} 3? i&#39;,V J?.= ?Y I 5.? KT Y.-.92R?li5IF ~ iI~IC&#39;.1$3 ii E ii =3 Z ~ 5="l i 3 1

_ ;"1E ~.iEi5

Inyes g&uan nu Q

V i Hi

Charleroi, Pennsylvania

.{teleghonicaily

File?! 25Av*NY-2$Q35U-S ii

Dan: dmslnczd I1XVQ f.V Q {V 2 E!

by % $A

an &#39;hTu

EF$ 31QE V . i-Bk-&#39;9292 L4 Ti E% l&#39;*3lF1&#39;R1?&#39;3l I3" UNEYY.iil&#39;3 L_".E_ETf1= I il=" .I $4T,3i:;~ 5$5>.i- l3?F3< 3 iI

The

follmwing pertains

ta lead

control number

15?.

was advised

of the &#39; -4 identitv

ci

the interviewing

Agen"

and the

purpnsa of

the interviaw,

A Gm

Lciniit@@;~Ti::;1n@sT. 1g~aitlgav-mg V New Jerseya.m.&#39; at Newa

was originally scheduled ts fly on a

Sept;er rt:~er&#39; 11;szmsncoiss ;iAuaEr:,[:I 2001, Lmgaam W U it

E:::::::::::::]called him
morning sf

Eastern Standaxd Time taSan Francisco, California.[::::::::::::::J

Septembex ll,-2891, and left messages

at his zesidence ontwa occasimns during the nit *i

an the answering

machine, which were stczsd diitally_ [::::3did

perscnaily because he was asleep at
wsuid play the messagas fQr.the Agents: &#39; personal in their substance that he was .L &#39;, J{ orivacy ans _; did ne* &#39;1l3w1&#39;1

@ -~e "
he

his reaidencer

hawever, the massages wgre s0 concerned abcut his exqremeiy ; vni 2* Q racardings ts b92 want

made public.

giayed the &#39; 41 M .

twm convarsaticns. .,., . in

&#39;

* Thu
V 93.

iirstimssage wa5&#39;ieItag approximately

prim: to
eazly.

4:u a.m.,
F11
eaxlier

Pacific Standard-Time
LAUREN S

bmarding United
arrived at

Airlina {UAE
the aixgart

message was

that sh

than expected
ratuxn to
The

San Francisco

apgreximately 6:00
LAUREN owned a cellular

a.m.;

telephgne she prnblems on everything was V message-that

audible background

was using. the fiight Flight 933 alright. He:able ts voice on and was get

noises. LAUREN

HA Flight told
aisc

93, enabling

her ts

aha loved

him. LAU&EN

family tha:
RE Q.

she loved them. LAUREN than the second message was left on

answering machine

at

Facific Standard
O/llf2UGl San
but she

Time. L:__
reassured

*1
him that V

telephoneSA but he was at sure which cellular Rafaei, that there were LRUREm&#39;S_message indicated

2.65-11>-m"~

call ended.

V In
hijacking, any
used.

LAUREN*S second

message, there
K " "Y

was no

manticn sf
~ &#39;

92 _

descriptive infosmatiun

about the

hijackers ar

weapons

&#39; [:::i:::::::::]
this time be"ause he R_
them

h wantad helpthe invastiqation at ta but

FBI to racaxd tha LAUREw&#39;S xelatives
turn th$m Qvei E3

he did not wanted ts

Qh

issues. i he

want the talk ta __

i is

would recmrd messages preserve the to

tha authQiiti&$-

digital messages concarnin" rivac&#39; BP

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92
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On. September 2391, apprm_cima1&#39;e1y MFG received fomxati<m_fr0n1the San ~12, at 12:53 am, in

1Ira.nnsc<:92~Fia_id Of cecal mgairding telephone :1 fmm United Airiines and U5. 93 .F&#39;!igh.%s"
One DC mermpoii1an_area teiepiwne was mxnxher -identi ed. V - _

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neqaiive.

Iappraxinzat iy m1. mg t@1@p11@ moo am1;, Irnmediate y my can Scptemher

~ .

92 n

and S.

-ailed 911.Shortly therea er, She was interviewed by S

w dscum ntad an an FD 3D2 .

at afommantioned address sl1ell&#39;=3Qeived &#39; the -:3ta-ii niche interview madvis%&#39;d. that @n Saptexnbercall from a have men 12,3001, B 2
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bd Ulft d Airiin Fli ht 93 Eat

from "LE Bahimora Pieid O ics.

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F53-3&1 Rev. l{3~6~95! 3 .&#39;3 .-;,-._ ta J, FEBERAL BUREAU OF lNVE$TIGATON

Date uf srmscxipzion 99fl2?2G0i

telemhmne call

raceivad from

fwm E WfEi
of

duiing the interview was}

adviaed of tha identities

11, EGG1,

to her

residen";

the ;nterviw,::::::]v@lunt
Septemb
date sf

"93, and
minutes

er his tn! sf
id that

[:::::::]rE@ ivFdatElEh@n@ lljaY a@Q

fQ H5 92 ?

WW Elsa

7RiEf6 " an September

present
After bginq

"i Wi iQ W&W
arily provided
rm

the fnllswi

[:::::::] "they&#39;re
pertinent inicrmatian I ! 1?Q

persena _convers

telephone call

terminated.
,

tm was anaard United h WAZNZG had been hijackedv going int e flight
t

_jHsN@s ELIZA
d.the natuta Q5

ng&#39;informatiQn: ately lS:OGam an

atlen regard Q the

-

regarding her fate; HO cnckpit." Immediately

did not mravid

HGNGR WAISKO

ing hijackess.

.EET _W&i IQ, Aixlines Flight

After several MGR WAINIG tneseafter, the tmld

e any
..~.4_:,,92 - *~,N*,r~: rwx f-r{.;; .,:._,..

Qther

REQ?

FE&#39;1~362{R=:~,. u.m~9s!

G. H i

FEDEEmJ.BUREAU owxmvsswusawuom

jn

.Lead Control Number C346

Base uf trunscsipnon .

G. saamsaawd PHILIEWWWWWWWWW
IIiiiiiiffiifiiiiififii1QQQiQQQW

"I
employed

WT1b?fWIS*Ei:wgys,[ &#39; interviewed SSRAI by

*.e l at his rasidsnce. After erviawing agents, and the being nature of
advised of

Ian SA]
V tha identities of
the interview,

I 1
BR&DSHAW

pravided ths
conversation with

fcllmwing informatian
his now

cenaerning his

t&lehcna &#39;
Flight 93.
wife, SANBRA
the call "

dC&asad wife

- BRADSHAW

advised that
United F;ight
l@:QU

while~aboa:d United Q3 September ll, 29$

1, his

BRADSHAW, time 9was aboarn af

:39 a.m. tn

9: as He was

a.m.. SRADSHAW

stawmrdess. Between a telachone rscaived

BRADSHAW askad her fwmwmw

BRADSHAW -BRADSHAW - SANDRA

fram her

at their

re5idsnce| .WWWWWi:WWWW
husband if her airplana were sitting aware

WWWWWWWWWWWI S
on.

responded he
than advised airplane. All

was watching

television
had alas
has

of whathijacked. going was been

and was

aware. SANDRA

BRADSHAW informed

husband

were-on tha

at
the Va

possesed knives. SANRA was able to was sitting at the back,of first class frem behind and described him as being a
-skin, whQ leaked I l mi . SANDRA also

Qbser _fr@n cf the plane and who - Sheone of the hijackrs mbservad this individual
guy with
her husband
and we:e_at

_that three

hijackers

hijackers haa the airplane.

bands ta mean red

little glaced red bands an infarmed BRADSHAW statad he to0k_his

bandannas. . their heads

light dazk
the
the front Qf

wife&#39;s description at
the bgk ha: call,

of red

. SANBRA
" while she was airnlane crew three hijackers

and 27
cailing her was still wexe also

passangers were
husband. Suring in the cmckpit and at the front sf

o the airplane ANDRA&#39;assumed the

in cantrul,
the plane.

howaver, the from cieaxiy

5ANDRA&#39;s viaw was

obstructed by
seeing all

the fi:5C_clas3
the hijackers.

curzain, which
SANSRA infcrmed

prevented ha:

FD 3G2a [R92*&#39;. 10-6-95! iv 6 3*: i. -

255 CE -

C ntixiuatiim <:fFD-331 OF lavatories, pitch

li

_ X it the hijackers and

v, - PK - K oANORA

_ On jump them.
running to _ "

,Page 2 ?H W 3A RA than
and she

had to
his wife

informed her

go. At

husband at

this 2

everyone was

I M. T, J1 huni up ano_..; 3R BSHAw never heard from,

first class

again. &#39;

- BRADSHAW
- which call from was mounted

believes SANDRA
on the hack of five to

was calling
an airplane

him fzom
seat.v The in length,

a STE_teleghona
connection was and inoluded

not good, 0: noise.

and thus BRAUSHAW could not hear any background Conversaiions Mostly, BR SHAw heard air noise. BRADSHAW estimated toe
SANDRA lasted ten minutas

discussions between them.ab0ut their family. Buying SADRA.also mentioned the plane had turned back and located ovor a big rivar. V

*convorsation, &#39; were currently .

&#39; Following
immediazely called
them of his c-

his ccnvarsation
United Aixlines
.Rio 1 Lag- < .@.

with his
in Newark,
Q,

wife, ERA5SHAw_ V
New Jersey, and in ormad
to BRDSHAW"also spoke

. x onversation w

. FBI
if the

Chicago Special
need arose.

Agent {phonetic}.

&#39; BRADSHAW

expressed

a willingness

to meet

with the

FEE again

ALL-XF$ $TI& $TAID EEREIE I3 UNCLS1FIEB . E E~l4~3& 5? 93E% AU$B$ fP ?HH

I56 -J 92,

.9/llf l

Reference Lead

Central Numbe:

SEASE

place Qf_empl@ymen:,

Intexnatianal Airpnrt
advised of the identi

the intarview,

he 9:0

Qn 9fllfGl
Aircraft aintenance > -Controller,

at apprmximately tack

E
:w 4: :4U 92 4.

attendant said twoenly thatfar male

which was

unidentiiiad female UAL!, @& t~G flight &%tS Snited Airlines San
raceived

jjjjjjj 1 was Vwas

&

,telephana number 5Of53%~S4Q9. Aftf eimg rancisca . ty sf and tha nature of a couple.of tha-interviewing agsgts minutes. vid&d the f0llQwing infmrmation: hijackers whm had kn fiK$t class sectian sf

in the

ontro UAL On t m,E:::::j

Tha

intarviewed at

an UAL System
by an

ives the female flight

flight 93 he phone
plane and

l~@f a

phane call

initially with the

attendant
one of

were onbaard,

the sther

was

pbssibly in-the passengers were

seating area.

cuckpit, The first class section was able ta leave Qr gain entxance to the
_ &#39;

secu:ad, nc first class V

~.

interviewing age
064$ PST. and it Flight 93 attendant flight the flight stati fiiqht attendant
condition Qf last contact.

provided ts, the

a hand written statement ts the statament reads as follows:

called ovr to "I was _ STARFIX informed me a

the

STARFIX Beak at apprwximately

was QR the line

-.
from

flight attendant

was being the &#39;1!-&#39;

reported two

hi~jacked. I V man with

tack ever knives are

the call and the . cnbsard. Que man in

One man attacked a

an&#39;and Qne man at

first class.

but nc gassengers or At aopzaximately . ii i f , of Airphcne,aha . said 5 tt1I+ , ~ 1

Airphsnex At ?: "J, in

cxew were hurt. I

few small divas but

asked the
GK. Then Ev

l----~ """""""""""""""""""""""""""""""""" ~~

.~. ~_

265 ~NY~

% I:
infarmati-c-xi; tl~1e:,ce at present no injuries.

/11/"Q1

V2

Eennsylvania and the hijackegs had taken over hE aircraft.[:::::]had

to prlovivde ~ on weapsns or &#39;

were thv-:e e males who have bcmbs, knives, an-:1 At&#39;his time GAL Flight 3 was flying over

ma fun-.h~sr icienzifiable infasrmation expiosivas used,

92

25;. SQ? T I

Reference L ad

.9z11xo1_ Contrsl Number

SFl62 &#39;

&#39;

Airpozt, he grmvi

&#39; $TARFI

imf 1W plbm t]W it "ifE1 }WS W.ranciscs Internatisnal telaphnne number 65Gf634*5GG, After being advised of the of th interviwing agents and the nature of the interview, identity
dad th@ Eollawing ihfocmaticnz &#39;

|Lwas

interviawed x hisat
a

Dn Qfllf l shartly after 6:G0 a X Technician-receivad a call throng n the STARFEX phanesystem intervie from a female flight attendant of Unitad Ai:linas GAL} Slight 93, ight attendant tsl 5 V 92 Aircraft 591. The unidentified femal& fl

IE. pa ific time, l

C::::::::]tha* the
attendant to

cantasts and [:::::::::]pravided scar

remain calm
5%9l

glane haabeen hiiacke d.[::::::::]tcid the

and that cnay we
re-aware cf the situation. to the

Flight

a hand writt an statement

reads
as fellows:

wing aqants,

the statement

were into in
remain a

STARFIX station,

I was

flight aim said emale the plane .She dvby a that

ed vuicem I was

"While answering

iniermed tha:

calls f m attenant. S was being

he spoke the was on

she

ta me in a hurried Flight 33, Aircraft

hi jacked. ne
that

- my shift sa I than spake

WE malls

directly with

came_cc

aircraft cabin the ilar prmblems informat n the_line

i fcrmat

specifi

an Flight and war

and I was

de e Q
ck. I

inf&rmd he: her situation.

hi~jackers we had run

Y tald her is the divider._

awana mi _

Qinq to trans er her me shmwed bu$y on

call directly ta the manitor sateen;

the ?S?

controller acruas

manager. His
d acrsss the STARFIX 9

phone 1
and

zha zoom table. He

informatiun regarding
and how ion was the aircraft than taken di:

2655-NY"

were able to cantaat a manager whm tack aver the call to Flight 93. All where the hi~jackers were an the was flying, were than taken. This ectly to the crisis center. All

then

icn was

passad an

tc-E

he people

monitmring the

events."

>, ,C

265~i~Y ~31?

- vr&s

the vnzanager had who taken ever t-i&#39;1& phone

mall fram the f. u3_gl"1ii ,a :ten&#39;dant of UM. Flight Infc-.1:ma@:;i<3n was Iraceiveeti that everycme was removeci from first slaas seatin an-zi

no fu:ther>id.entifi&#39;able inf<:>1fmatior1 Cn f" ;<&Y&<E :pi3~f3&#39;LlS~ &fIi.

that the hgjackers had Smives-and were in the c,o&#39;c1<;v;:~i.t.

Pu-ms .21:-.. IQ~6~&#39;*5_ ;

-. I-

FEDERAL Bel-u:M.r 0;? mv1Es&#39;r1<;m?10w ~

_ uf mmscripziua Date U $3!"

_ _I
Agent

yyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy was telaphonisally contact:d at his

.place of Qmplayment, Westmereland County, Pennsylvania, Departmenc QF

EubLig %@ E%nnsylzaria Avenue, PA Safety. Ngrth Greensburq

Aftar beihgla vised cf the identity Qf the intasviawing

and the -natuza of the interview,[::::::]:@videdqthe infarmatiana I, &#39; &#39; _

westmoreland County, Pennsylvania, uepartmsnt

fQ1L@wing

e is curxantly &mplcyad[:::::::::::::;Jwith _ Chg ~

at *ublic-Safety, at the

Westmoreland County mi Public Sa &ty fur

ll Center, the paSt

and has ten years.

been emplsyad _ -

at the

uepartment V

EE::::::1- At time, that individua 6 E WQf the Q Q i

events surrounding the Wmrld Trada Canter disaster-on nalevisisn, L

a vzmximately 9:58 a.m ,along withWWWWWWWWWWWWWWWWWW At approximately :S3 a;m.,[:l:]answerad a call that came in
_

On Tuasday, September ll,

&#39;1&#39;? ,,,, ,nWua5;nWdu;yWa ,,,,,,,,,,,,,,,,,,,,,,,,,,,,, N Y

ph0ne>calls@

on Line

L163, nish

is a

Lina at

_ &#39;

the Emergency Centar for

V

incom;nq"cel$

he heard[:%ii]$tat@,are hijacked?" polnt LR "You what At that time,

he imm&niataly

> @* attention was directed ta callanswered[:::::::]when the

phone" at
picked u

V himself as ED WART,LWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW
inividual, was
vaice ya: bathsmom of

a "sy

whiCh time

on anmtha:

he haagg

phone at

amale calla;
was one jet with

the Center

whm imentified

referred to

as

ids fifi w i lfWWWT]*QW51kinq in

to him his voice filled with

a low cone
terrpr.

in listening

Tha calla: advised hysterically United"FLight #93, a 75? that the

that ha&#39;was leaked in the lets af passengezs, which

was an
severai

route to
timas to

Pv A&#39;@cc Newark. tram

aircraf: was

He heard

the caller

xegeac
that he

being hijacxed,

believed the

aircraft was
&#39; V

qsing down,

and zhat

same sort

mf expiesian

V-

E&#39;IifE"Ys >I>; F.i" i &#39;:Ii1- f=&#39;.iEi T&#39;i_&If5.i E".i&#39;.EI1I> iii - i.EI.L&#39;.E-3&#39; maws l2~i& E =? sua$@ &U A ?B/?H$

lnve9tiga%iunam @s,r12;/=31 at PiT&#39;rsBsa@H, ea

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Cnnlismatinn szfi

92J .>_ 92

{{{{{{{{{{{{{{ 92 7&#39;

{{{{{{{ ,0 7&#39;

had occurred
there was

abaard the

aizcxaft. The

white 3mQke &#39; Quring

the

scmewhere he
the

plane.

E;:::1 male caller of thenetaircraft did indicat -ront or zear bathrmsm

the numbe:
The calla:

the converaation

of hijackars

on

male caller that neV

also.stated that

hijacket s
bombs otne abaard the r than aixcrait. thm fact d betwaen the male caller and

ather ha

was laqated-in

the
it . .

beard the .&#39; "&#39; &#39;&#39; d h *T 3 BE " sta*ic l-C1eLiLl;-l _-l-Y.x92~@e-.L- 5&#39; .~ WRQm .&#39;;&#39;-1.; ilight, their-race, hut -L. , >.

Tha cell

phcne call

he receivad frgmno: didthe indi say

any weapens near it
some sort

anything
0: tr . that the V
SEEK.

itself

mass nm was_constant

!had

in their

statements ragarding in that he caul

- _!_

cssessicn and

made nu statement regarding-any

cf exalosien

d heard

wha

e sail transnixed.

Ei:;:%:::] Qf the gacts air thepQ$$ibly goin angltgat raft was dawn.
nd wised the ..Z &#39;* i vv.I -,. present a* Q tne_t me, L ntlfled as[::::]

q ~13 Based w. *1*

he he as d

he immediately

goi eff

si aha

p ,hsne

Qtxar ln ividuals

_H _. + .."&#39; "I&#39;- "**P3...nd 4* , 2&#39;: 1.92zd_h-.~ &#39;"F&#39; -..h@: F. Q no-1f;wvd e w a =.BI,

located in

the Emergancy

911 Santa:

were instxucted

V Wegtmoxeland

County 911,

of what

was transplxlng the same time as

phcne call
telephone aali
resides in
RE hm

was received,
frmm an
Acme, PA,

advi$ed that

the Westmoreland Counzv Y

individual identified as wha

at appraxi ately

P ~#

W r"@&#39;ved a
that

the Gall

had Qbsrve

a large

{Mt. Pleasant

plane heading
fie: ~*

Township!. advisad

in a

northeast d&#39;r rtinn

whe*

the plane

was ba king

left

he was lccated, and the pa County 911 Center was nsti

an right. Eased an an cf flight indicated

such, a" that

by

and that advised *1 _5nmers@t "ll_ CC3f1&#39;C be might

1 """"""""" &#39;1

D~302 Revi ~5"95}

.1.
FEDERAL BUREAU

OF INYESTTGATION

Date atLrmlsmipciun G5*/&#39;19 &#39;3 1&#39; 2 5: 1

F ii telephonicafly. After
the following

being advi$&u~Qi
and the nature af
V ,

was intesviewed the identity of the

he prcvided

interviewing agent

infsrmatianz

the interview,

> ab<>ut JQsE:;1.>%i

*]D;Q *gQ,Qg.9f1QT
I&lfS in OId~ &#39;

d by the be gead time for agen ta interview] if

Q9 g g qp Q time

DELUCA. jjjjjjjjjjjjjjjjjjjjjjjjjj |jjjj i :;an;:ec. in,1ca

which was tonvanient for

iI

mack "

placing J-GSEPH DEL.2l. s V

_92_I.,T, I1ijQ .Y.= =1 E} ~ .1 >?=. .E ?~, .331% &#39;i3E&#39; .= ~.T.15i3,?13".l~ Z&#39;I{l?fI&#39; LT~I&#39;E&#39;E.=u&#39;3?i .&#39;}?&#39;lvi ."-> -iJ >&#39; i:I E< 13EZ1 5.F&#39;I,92 J:=&:_iii5 l;:&#39; &#39;iE

lmwwmwnm G!l3!Gl
Fik.-V if &#39;2 5 A--N11 -~ Dm

at Greenwsod

Lake, NY
c*.icr.a.92ed

-lephonically!

by AS?-1:]

Rib $53 %;5@A 3;;Q0 x _ 15 1 E

&#39;<:in:nsthzzr do -H; is c rusommcadalions zhc mi is property is kmvzd ~, v conciusi n FBI. nar It me Q5 F81 and - ~r ah: V

5 3a3 1-7

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U

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;&#39;Q,f
conducted by
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gal Agent
_

? lf

,,,,,,,M :4-*-i

&#39;

.:scrdE:::::::::]{LAUREN machine, which

~:red on American Airli

had deciaed to allow the iiiii iii$$[lI;l;;;;;;;;;1Pl@Q@@i rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

1&#39;19

Flight 9

Faderai Bureau GRAMUCQLASE

_ gnveatigation {F51} ta ~qa an hi" answering

Eeptember ll,
3 irom
tnat nswerad 1C 1. 116

G1, whili"she

traveled an
erson

Newark to

5W;gig@.. Th?

ii

. telephone

&DQUreason he was sail. &#39; SA &#39; t.e whycalling. ;::]tmok number and&#39;p:omiseda turn
IE

Z "

6i& 56% l E6

eaagnewfslwil k b f FEET"

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from

&#39; A1

%& i,,,,,,i;;iQ,1,5,,i,,i;,:,,Q1WWWWWLEiwed8 t@l@@h@ @ 1 Call Qns tl "he"eaite*,

ILAUREN GRANDCGLAS. "

m&ntiQn&d thatbecausa]
@835

Q_

"newspaper article

is attached

i:o7_thi.s insert.

2.

Rag #25-13
~ ,,,;,;;;;;;;;;::_ 1 ,,,,,,,,, ,,_:;~."*"

un<mn~o%1&#39;:s

,!*

L : *3

b?c&#39;

UQKZS/2361

The follewing

pextains ta

lead cwntrol

number SF

3442.

jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj
the l t$ZViEWi g

6was

Agent and

the purpose

of tha

advised of identity the of

innezview.

YWWWWWWWWWWWWWWWWWWWWWWWWWWWW
_ The
LAUREN GRANECULAS, who was killed in ; Flight 93 on September ll, 2091
True Name: Maiden Name: Date cf Birth:

fdllmwing infarmatiun pertains ta[:::::::;::::::;]

the crash sf United
LAUREN ANN LAUREN ANN GRANSCGLAS CATUZZI

Airlines

August 31,
024~44~B807
Address:

lE3

Emcial Security:
Last Knewn

I
1:]
NoneA

Telephone Number:

.Addresses Outside
of th& United States:

Occupation:

Marketing Department
Housekeeping Magazine,
Eranciscm; Califarnia.

at Gaod
San
~

Security Clearances: Military Service:

N&#39;OI !& &#39;

15% ORE 1-3?i. Qi-I ".1

F&#39;}&#39;lU.I

.1 Z~ ..1i:ii&#39;3P&#39;.?f..{&#39;L?&#39;=Zi &&#39; 393 1:1 E33? K r" ff > <5 :? K?

8%/25f2DU1 San

Rafael, CA

265A~N 2803$0~3G2

&#39;e;2s/znoz

%$@@ia1 Agentfiiiiiiiiiiiiilmlv
Rm. #3543 @f,92 } ;%*30@ eooooozvz

pnnuuuunInnnuIn_II HH----"*"*_"""

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2 J

265A~NY~280350~3G2

92 I I

&#39;

Reassn For

Travel:

Traveled from

San Francisco

to

Area.

Newark, New Jersey to attend grandmother&#39;s funeral. Flight was the return trip to the Bay
&#39;

Luggage Inrcrmation:

Que Green
item? ne purae

duffle bag

ECar:y~on
_

Method cf
Last Cantata:

Payment:

V
Credit Card

on te;eph0ne

LAEREN GRA?%C%L%? left a massage

at _ &#39;

answering machine

apprmximataly :00&#39;a.m.{ Pa ific Standard Time on September ll,

Z l.

Ethnicity:
Qaucasian-

Pertaining ta
next cf Address: Kin:

Telephane Nam

br

Secmnd Home:

REQ. #35-41.3

099008273

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265A-N&#39;I&#39;-23-302 5350

R1-IQ. #35-"13
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v FEUERAL

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&#39;

BUREAU OF LVV&#39;EST!Q,%TIUW V jmf . QFU

.*ITlPfI&#39;1I.[_ZG .. . :l5.5!.Y_i.,.:&#39;1._: IE&#39;;. i . "V 92 .fj_1=

&#39;.&#39;T1".- 1.3- l92"l- ;i3=I3il3 El? 5lIi5S~ l =Q fE = >1=;-"i II5 , i, "3: Z~ 5,:3 V.-"LU - 133%Q5 u.mm_pmm_11 ifQQQ Q II 9 1 .4* Q _ * B &#39; .n -@;~er ll ~2QU1;Tat,spp:oximatsly&#39;8:5&#39; M S ecial

Agent? ism recxeived

em lQved by - JYL-EL. Q L,

E::E::jthereafter provided fsllswing the informatisn: _

s was ssssm ~n "lqht 93, relaying infermatisn from GTE

4&#39;Q9~Butte:fisld Re$@

Va telePhc>ne Cl.B.ll fm:|

Oak Ereck; Issxnols,

_ &#39; -

1F
&#39;
at he

AiRFONE

employee, whs
UNITED A;

was eurrently
which had BEAMERI from

talking te*a
left Newark, Cranberry, New

passenger on
New Jersey Jersey and

S:U@ AM sad was

identified himself
r0?d

V$li g
as TUBE

ts San

Francisco, Ealifexnia.

This passenger

_~.@me U&lE flight hsd.been E;;;::::;;I sweze hijackedthree knives, ans Rzab individuals. by &#39; Tee Q l $iVi described by EEAMER as having
[:::::]urther advised
aware sf the
seem ts care. A .

the third next ts e

had&#39;a bomb strapped to him_* SEAMER was apparently sitting light attendant, whe was relaying infermstion to&#39;BEAMER.

fa that

that essmse stated

he was en the
_ ,

telephone, hut

use hijseker seemed be ts

shat they
s*~

did net

- >&#39; advised his call ta SA *PTE task immedlsse y; isrther

E::E::::::i:::::::]*4ss no longer talking-to BEAMER, and~that it appeared

cs=sbil;t" ts record

BEAMER s&#39;cenversetiQnF_ ithen

sAssss see seems es Q feat er in

office was trying ts patch BEAMER s phene AIRF NE,empleyees could net accomplish this advised his Qjjise egg QQ;W@YWth

magazine packet. iishesseeqssuns. Llqmfthat see . hear any discernib s*e@ses&sse1ens

- A3 9:83 AM,E::::::::::::]he
&#39; time aha; *Eh Break, IlliROl$vOffiCE .V

ts he:

that BEAMEE,mex_hEs

scald not V
L311 had V "-

the

A &#39;d* *&#39; phl$ been diseennscted. s; was at been received at GEE AlRFGNE s Dek relay near Pittsbsrghf Pennsylvania.

belie&#39;ePee

~ via a _" e

? me call.had
cell

see At
the phone

; AM,:::::]sdvise the call had net discsnnected, and

might be in the sest packet. V

= ensued,

on.the phene, and that s Qsteh of EEAMER s phene cell ts SA "sad " " wss ry "A &#39;- ~ ~ s; EEAMP&#39;sca 1 ;-i~ W; se psxty line call in which WmWWWWWmWWWWWWWWWWW oI the STATE PQLICE, NQW YORK

LAt approximately AM,[:::::::::::::]he was putting :l5

mWm$Mmmi 1lf2UDl
h 2655~NY~2%U35Q

e Chicago,
L Qwumwme

Illinois ftelephonically}
U

1*>~2<m gm. r.<:@s~.s1-5}

255m-xY+2ao35o &#39;

b@
}~.&#39;Y."

Cwsntinuatiunof i-3Q2c~f
F
advised he

,f3n @=fll"2UQl 2 .
REF ~""P 1.C@ig, [""""""" """"""]
the

"""" i

was curtentiy

t k "" Q 3a.; 91*Lgn; vb

on-the shone with whsm he believed.was

P P * gasse ge Ev

currently obtaining from GLXCK. GLICK, accaxdinq described ggg sf three hijackers.as having a red

advis&d[ {was

relaying informatimn

described-a a and.th@ k ives. bemb, ~*-~ h~ [:i:::::i:I: f:]also

desided to
EEAMER rep one cr l cere were In assengers in the frsnt.Qf the plane,

to b x whi"h w"&#39;

stated was told GLIEK[::j%fi ::if::fthe passengers h pg? by ]that had" rush hijackezs. V Iv;:::;%;:]6Skgd BEQMERation and passangers lo the qumher Qf
2?

passengers in the back, stated he believed the

all of the hijackers
__ __

and 5 flight attendants. plane had changed CQUESE.

h4 .ntered the than things be ama qqite.

EEAMEE had alsm BEAMER alsn advised

the dear;
und

an .pulled Fhe curiain. E:i:i?7fi:::::]advise .some screams were *P

srsm GLZQK s phnne and
V-

cocknit, lacked

heard

baskurmund noise

frmm, b t[::f::::::]IEpQIt no ngise other what appaazed t@.b@ ~

BEAMER was n@&#39;1anger

" fa;:@ tatwih$1IKnQf BEAME was rep@rtd at

-9;36 AM, bqtnx_:_:_:_:_:_:_:_:_:_:_:_:_$_h hath stated they last the

phQne 93113. &#39; ~ 1 The

listed numbers: .&#39;

fullowing individuala can

_ &#39;_

_ * at the halmw _
.

be Qnntacted

92

PU-392 {Ram w-s-~25;

if
1~* &#39; &#39; _ FEJJERAL BUREAU OF LNVE$&#39;1 XGAT.l1N _ Esta of iramnrija ea &#39; 1 ~. &#39;c92 "h .b7Q

jjjj WWWW?WWWWNWWWWWWWWWHWWWWWMWWWWWWWWWWI was avised of Ehe identity mi the interviewing agent and tha purpose of tbs interview. E:::::]tha _
prsvided thgwicllawinq informatimnz ~ &#39;
1 Customer $rvice represniative airphone call thlaumorninq frem>TGBD Fli ht 3. Tne~a1 1 was than turned EEAMER, ano W ever to her **v W task an "F ==

[:1 @is@
.>.

Ei6 [*Q5
to the

h inE$fVig; agent. d
WPQ

WWWWWWWWWWWWWWWWWWEReir note oi ]t@ok

D

number. This

were turnad aver printout was al _ 2: Q out a .4 summazy ct pL;nt using one so turned scxaen" to

E0

the interviewing
which was

agent.
turned ova

the events,

sf the over to

BEAMER cmnversations, the interviewi dscument BEAMER S credit caxd ng agent.

, together S ans, put United Airlines {HA1 ilights WWWWWWWWWWWWWW_1Netwak made frwm imfoxmation was der Ew fi i miIW*hW6Ilular calls 53 and L ftcday s on date, vThe first campilsd all GTE AIS,.their billing system. They the flights in ques ived frnm the calls originating from_UA ?5?s. The Cails-frmm the spreadsheets. &#39;1 tien wexe then extracted and listed separa .te+y i CT}.
Each call secmnd and thir

Gperati

first page.
1 the "CALL DIAL

&#39;Tha is listed

TIME

d pages

an a relatas

seperata row}

The idfnrma

tQ_the correspondinqvcai
rd time - telgshaae vum

tion an Gn.thE the E1 S

times listed under.the page one cnlamn @rigiEatinVuall e believed to be mated in the time zone sf eastarn stan a - J~. TRP ~ w 17 dialed from the phsne as noted under the page one columns&#39;,*
15.

COUNTRY DIAL N , Q colu n "c srmms

call. EF that

NPR CITY

comm", "wax",

and PHONE

LENE,

The wag
for the Q C.- TE dit .

R RQLE BIL denntes

the methad

cf payment

columHVshoG the word "CARD," the ccrreapendin

gignt columns The mane ans
name ;

card is
tha callers

listed

?SCF_CARD ID,"
Under the
answer and

f t at

page one
the numb

celumn "AN$ ER*5TATUS",

&r lvingicates the cal;

parson i s already in

to the right, under the head1ngA column CCS.NAMEllCHR{9S lCCE.NA

"E

danstes

their billing System. the.number Q indicates no

was answered.

RL K$RHAT& CHTIHE ik :3 UMELASEIEESB E,&T. v.i~:.E,<=i,~-Bil? : .&#39;&#39;92f = E 33lT:f= % .-E-&#39;{iT.?i.&#39;Iv,= E.-R353

mwmwmnw f11f2001
34%
File #1 **2BU35U

M Qakbrack,

IL"

&#39;

92 FD-b ia Rem NJ-ii-93!

&#39;13 11&#39;! &#39;1" QT

-265A~NY~ s

pase cne

noimal termination

cclumn heading

and the number E indicates~an abnormal

be caused by a airplane mmvinq lass Qf out of

"TERMINATIQN TYPE"

the number

6 indicates

termination.

Rn abnnrmal - turn by the

the a was s

termination could alrplane,.or the

signal, a Shatp range. Under the

&#39; L Under th page twe column heading "TERMI ATIQN_REASON_CGDE_

.Underteiminatd an two the page call was in Englis

thenumber O indicatesthe E E sue data, whil invalid cagumn heading all_was terminatad

a normal
number 24

tatminatimn. The
indicates the

numbar 22
credit card

indisates
was dsnied

"TERMINATIQN DIRECTION", in the air and the numbar

the number 1 indicates

G indicates the call

the ground

fer cabin_distriba
airplane. Usually &#39; Each airphane-hand column heading TE column: assigned ts each a h, Tha is phygically loca tion unit
lists the mal1$ite

LES

GUAQEMI$3"p the number 1 indicates the

calumn&#39;"DISTRIBUTEGN;UMIT" is short
f5!s have two Cb s per {CUB}. Most

page twe

twa QQlumQ hea inq

was transferred.t0

=1 -.4

_ the
xnnervlewlng
A0

The page
_ ,

:n@&#39;cBus ar a located in the at is cnnne

Th
the

cal;

EMINAL UNIT"
i 1 Ephong. V ed frcm

-.

Microsoft

ilk: agent
Excel %?

rear sf the airplane. cted ts ne sf the CDUs. vThe page twc represents the particular unit number E-lower the number, the faxther the unit 31- ~.--1 "LLTZ CUU. The page twc column heading

locatian fr
"NUM GE

mm which
HAN DOFYQ" n tes vv CE

the call

nrig1nated. The
mf times a

the number

a diFfa&nt

page call

three colum
in second C!vided 5 as well 0

a ap
as .u~,,,,

n heading

mDURA$ION denGtes_the

er copy
a cmpy

oi each
on a

spreadsheet to

the

3.5 inch

diskette undar

. &#39; _ F5452 Rev. 1 --S~~9S}E

92

_ FEDERAL

I-UR3A.U {!I* I_NV?E1ST.l.GA 1 IQN k_,;;

Vi

+w@~
~ .

- .

.
Bat: of t1&#39;a.:z_s:n"i.- rim D9 Q1 /I 2 2 5&#39;2 Q

jjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjjj F.
nd was advised of itg

&#39;

92

&#39; ..~.L1 _:~. ., =.

during

.->..-a

r&ceived infQrmati0n that,WiWiWiWii WWWWL3@ . rovided the following infarmaticn during _ with GTE Airfane Uperatar,[::::] elepimn e conversation capy of a sy *&#39;~i ;gur1ng i same in LA}. ram Newark in San Francisco: , the hijacking of United Airlines {HAL} Flight" "5 GW.
c nversation at was sitting
* in ti st

iPh@ntic}, calls d I I Vin h Q 12 m rWWW.y;,{ t Wifar bfW hWi f i i gw EW W5W fS2 U ithe

tha hijackin

. Cm

O1 abaut E/14/u "

tbatY Din v&#39; _ la atic n s _______ to TGED BEANER N interview. .. ken regarding TODD BE.i s
".

emp eyes,

1 {iid a mt
anu naa class. M

< @~

wit:-;
1 -1*

-1-vow .

converaaticn with time. Mr. EEAMER

next tha hijacking

* H

Of Fli W3YW ,WWWWWWWWJEWQQY*d@d wit a t-ccnvarsatioiWWWW-wWW-,,,-,-,,,L;* *&#39;of

V

an the flee: Q ie . lrst class sectinn sf th __ 1 copiiot were lyin q an aircrait pwssibly injured ur arranged to Mr. bpeak wltnv related dead. BEAMER that-there were V taped the cmnversation between hijackers whose nationalities were unknnwn. .Qne herself and[:::]" hijacker allegedV thres to have a bomb device strapped.to hia waist by a red belt and remained
in the .them. .--.92. Q: 1- ~< &#39;1

first claas

hijackers entered have prmvidad r r.

remained calm.during their "814: a._n?.". <:e:1_t1:"a_1. - 1 Mr.standarsrl BEAMER. 24:. BEAMEP. :.a;~;> placecmnversazion. at tc~a flight atten ant during this ccnversation whe may Mr. BEAMER with same cf the information about the events BEAMER told that&#39;the captain and -

agr&edp:?nid@ FBI with cmny tha] ; to tbs a uf later date. .W__,_,_,_,,,_,_,_,_,_,_,_,_,_,_ithat her
ssctimn of the aircraft while the ether two ,*

V
~ n

back sf the blame monitored by the q lng up &nd= own BEAMER was malm thrcuqhmut this Qrdeal, his .described thafgyrations of the plane. &#39;Mr. BEAMER asked if she knew what the hiiackers wanted. He $uggeste that curtain between first slassvand were ten pasS9nge:s in first
q.

_ oerhaps they that there in the .

closed the ceckpii cf with plane wanted The hijackersmcneyid rs. EEAMER knives. ad Tha hijacker s f5nSQm.Of the were armed the believes that closed the&#39;dcQr behind M1. BERMER thcught he
caach; Mr. BEAMER related class and twenty*saven passengers
L _

hijackers. Mr. in . Ehese the

BEAMER relayed the rear cf the slams that weza notl3HQ was beinq

and had
Iavaitigatimx Km HM? 265R*NY 5G~NK

turned Q:

changed direcgion.
vmire

:aise* v~i*

Though Mr.
Q

*M

521;}, I!I=}?iEsT1 3192I =3 FIRE?

&#39;

iii- I,-1<~1;i:_&#39;_{3_I __ { _{E_3j*_E;51=&#39; ,"{l_&#39;3&#39;C;*;;R1;F;

FD-3!3.|1 Ram 1045-9 }

&#39; 1L>&#39;

1,

92 2

a sA~&#39;:Y% 2>so35@ m<L

i"? C

Gsvntinm-rie.n~>f!~TD~3i*Z 0f l _____________________ V ,&#39;3n-_V ____ W ,,?ag@ ,

may be abla ts

-_ggg;g_g;5migmiiy&#39;=nd requested

about the other hljacki qincidents, :@id[j::::::::::::]

892iPE.II&#39;i.EnCE&#39;. nof.give Mr.~ ,F~_MER dial an _~i_nformati.~:m

neqotiate with

hijackers becaue
she ; nvev

of his

sales _

Mr,

- plwne

QEEiWEf$iWe:e"wlanninq semethinq and he 7.; "LE3-Zr ~10 * read ".r_,~:_ V *_ and *5

phane until

t@1@
silence ab

a wQ~naL

jjjjjjjjjjjjj

V tell!"

haard screaming

V tel ITGDEWEEEEEEIWZ
and than

jjjjjjjjjj

an the

she leatned

that F1;ght..EQJ "L

.92._ &#39;:y _ V &#39; sfatmen __ stated 7WfL Y*I d out >00 YW ||stayed

jjjjjjjjlshi heard

was gmlng t@&#39;lae the

Ar@ yen guys

that he amzi some . A

:1 L&t&#39;s that she
V

mes5aqe to

his

.* .$=a hen "J. had vra

sta.te@i. that
armund 16:00 a.m. but when BKAMER ma" have

on am /Q1j
i uring- he hijacking I
telephane Ymki w i wil lfw lephsne number
_

&#39

WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWmwmwmwmwm
W q1<*@ h M *ceylular
p
_ Veriz@n92cax:ier. .

She believes Mr ; > triad to @_t Mr. EEAMEB QlQ_EQl

f to

92 @-

-1

92 1

&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;&#39;& : ::~

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= %11e:=tx92_92!

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