Preventive maintenance checklist

User's Name Hardware Code____________________ Location Department Date / Time of PM NOTES: / _____ Completed______ / _______

Recommendations:

____________________ Maintenance completed

REV: 01

1. E-mail your computer users. Let your clients know in advance what will be happening on the preventive maintenance visit. 2. Empty the Recycle Bin. Some users need to be reminded to periodically empty the Recycle Bin. 3. Delete .tmp files. Before running ScanDisk and Defragmenter, delete all *.tmp files that have been created prior to the current day. 4. Delete files that begin with a tilde. Make sure that all your application programs, such as word-processing, spreadsheet, and graphics programs, are closed first since sometimes the temporary file you are currently viewing uses a tilde. 5. Delete old .zip files. Users tend to unzip the files but then leave the zipped file on their computer. 6. Delete .chk files, and switch the swap file. For those with permanent swap files, its sometimes a good idea to set the swap file back to temporary and then permanent again. This cleans out any garbage (and therefore any possible corruption). 7. Run DiskClean, ScanDisk and Defrag the drive(s). Run Disk Cleanup, Scandisk and Defrag to remove temporary and old files, to check the File System and Drive for errors. 8. Clean out Windows temporary Internet files. If the browser is Microsoft's Internet Explorer, clean out the c:\Windows\Temporary Internet files folder. 9. Update drivers as needed. Make sure youve installed the latest drivers for printers, modems, sound cards, video cards, and other devices. 10. Check the operating system and applications. Update your OS and applications with the latest service packs or updates. 11. Check the connections. Users love to move their equipment around. Make sure all the plugs are snug in their connections. 12. Do a thorough OS/hardware/software inventory on the PC. Update your master inventory of computer assets. Verify serial numbers, CPU speed, hard drive space, memory, etc. 13. Check for Third Party Softwares. Uninstall any third-party or invalid softwares on the client PCs. 14. Run the Policy Editor. Disable 'Run' , 'Regedit' and Desktop Changing on the client PCs using Policy Editor 15. Check the printers' connections. Print a test page on your users' printers. Make sure the user is able to print on printers configured on their PC. 16. Update the anti-virus software. Make sure that users' anti-virus updates are done automatically. Activate the scheduled scan on their PC - at least once a week. Delete unnecessary quarantined files. 17. Run Adware. Install, update and run Lavasoft Adware, to scan the system for spyware. Delete the unwanted files and registry keys. 18. Run ScanPst. Run ScanPST utility on the mails PST files to scan and repair errors. 19. Reboot the system. In some shops, the workstations are left on all the time. While you're there, reboot the system to force a memory reset and to make sure the machine will boot when you're not there in person.

REV: 01

20. Clean the mouse. It never hurts to make sure the mouse is free of dust and grime. Application startup time Application Outlook Oracle Packages MS Word MS Excel Internet Explorer Accepted Time 1 min max 4 Sec 3 Sec 4 Sec 4 Sec Actual Time ______________
___________________

______________ ______________ ______________

REV: 01