Zulkarnain, Rifnatulhasanah

G-02-03 Block G, Pangsapuri Mawar Jaya, Jln kp 4-1 Kota Perdana Bandar Putera Permai, Seri Kembangan. Email:anna_tomot@yahoo.com Resume Summary Current Position (Dec 2009 - March 2011) Current Specialization Highest Education Years of Experiences Expected Salary Employment History : Front Office Assistant cum Admin Assistant in Symphony BPO Solutions Sdn Bhd : Clerical/Administrative Support : Primary/Secondary School/SPM/"O" Level in :4 : MYR 1900 negotiable Tel:-(Home), 0102344886(Mobile)

Dec 2009 - March 2011 1. Symphony BPO Solutions Sdn Bhd Position Title (Level) Specialization Role Industry Monthly Salary Work Description : Front Office Assistant cum Admin Assistant (Non-Executive) : Clerical/Administrative Support : Receptionist : : MYR 1800 :

. answer telephone, screen and direct calls . take and relay messages . provide information to callers . greet persons entering organization . direct persons to correct destination . deal with queries from the public and customers . ensures knowledge of staff movements in and out of organization . general administrative and clerical support . prepare letters and documents . manage incoming and outgoing couriers . manage the carrier's invoice . manage meeting room bookings and projectors . managing the cleaning and pantry . tidy and maintain the reception area Jan 2009 - Nov 2009 2. Geo Armada

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Position Title (Level) Specialization Role Industry Monthly Salary Work Description

: Admin Assistant (Non-Executive) : Clerical/Administrative Support : Administrative Executive : Oil / Gas / Petroleum : MYR 1500 :

. answer telephone, screen and direct calls . take and relay messages . provide information to callers . greet persons entering organization . direct persons to correct destination . deal with queries from the public and customers . general administrative and clerical support . prepare letters and documents . manage incoming and outgoing couriers . manage the carrier's invoice . schedule appointments . receive and sort mail and deliveries Dec 2007 - Dec 2008 3. World Of Sport Position Title (Level) Specialization Role Industry Monthly Salary Work Description : Promoter (Non-Executive) : Customer Service : Others : Arts / Design / Fashion : MYR 1200 :

Promote sports equipment to a walk-in customers Sell sports equipment and attires requested by customers Sell outlet products based on monthly individual targets. Checked stocks every month for accounts closing.

Educational Background

Graduation Date: 2007 Primary/Secondary School/SPM/"O" Level of Major Institute/University Grade Certification YMCA English Course (2009) Skills (Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities; Beginner - Just started using or learning the skill) Skill Microsoft Office Years 4 Proficiency Intermediate : Business Study : Sekolah Menengah Teknik Klang, Malaysia : Grade B/2nd Class Upper

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Languages (Proficiency: 0=Poor - 10=Excellent) Language Bahasa Malaysia English Personal Particulars & Preferences Spoken 10 8 Written 10 8

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Date of Birth Nationality Gender IC No. Possess Own Transport Expected Monthly Salary Availability

: 26 Sep 1990 : Malaysia : Female : 900926-14-6294 : Yes : MYR 1900 : Immediately after notice period of 0 month(s)

References

Name Relationship : Supervisor Position Company Telephone Email Name Position Company Telephone Email

: Shafinas Mohd Shah : Front Office Administration : Symphony BPO Solution Sdn Bhd : -03-78417999 : Shafinas.Mohd.Shah@symphony.com.my : Yenni Rachma Zulia : Human Resource Assistance : Symphony BPO Solution Sdn Bhd : -03-78418079 : Yenni.Rachma.Julia@symphony.com.my

Relationship : Human Resource Department

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