Sr. Done / Not Sr. Done / Description Description No. Done No. Not Done General Customer Care 1 Infrastructure Setup & Suggestion 1 Complaints 2 Stationary Suggestion 2 Service Booking 3 Meeting with CEO/GM 3 Customer Satisfaction Index (CSI) 4 Loop back IP 4 PSF/SMR 5 D.Q. 5 IFC 6 CUT 1 6 Repair Cards 7 CUT 2 7 Repeat/Revisit Job Analysis 8 Summary Data Sent 8 9 Summary Data Uploaded by Backend 9 10 Stock Matching (Spares) 10 11 MIS report Access 11 12 MIS report Training 12 13 Email Set up 4 Service & Spares Dept. 13 14 MUL Last Invoice Number 14 15 Issue resolving procedure 15 Service Spares 1 JC Opening to Billing 1 Worskhop Issue/Requisition 2 Estimation 2 All returns 3 PDI 3 Counter Sales 4 Warranty & Other Claims 4 Purchase Order 5 Free Service Claims 5 Stock Adjustment 6 Reports 6 MRN 7 FTIR 7 Stock Transfer 8 Masters 8 Internal Consumption/Goodwill Issue 9 Receipts 9 Claims 10 10 Reports 11 11 Masters 12 12 13 13 14 14 15 15 Tally Integration Sign Off 1 Infrastructure Set Up & Requirement 1 Attendance Sheet 2 Serial No. Activation 2 Sign Off 3 Finance Rights for a User ID 3 Reports Sign Off 4 Import/Export on Dummy Company 4 Dealer Admin. Sign Off 5 Import/Export on LIVE Company 5 6 Training 6 7 7 8 8 9 9 10 10 Dealer Details CUT 1 Data Deascription Details File No. GeneratedDMS Files Records Parent Group Code 1 partmast.dms Comp. Fa 2 vehdata.dms Dealer Map Code 5 employee.dms Location Code 6 party.dms State Code 7 custdata.dms City Code CUT 2 Data Stores Code 4 partopstock.dms Other Details 21 wipparts.dms Deascription Details 25 jobcard.dms Gateway part.dms Loopback IP demand.dms Last MUL Spares Inv. No. Summary Data Pincode 3 jcpart.dms Tally Import/Export Path jcopr.dms Tally Version jclabour.dms Tally Serial No. 8 counemp.dms 9 counseg.dms 10 counpart.dms User IDs 11 mtnpart.dms User IDs Manager/Operator 12 wsrvpart.dms 13 wisspart.dms 14 repeat.dms 15 custcomp.dms 16 fbcardsr.dms 17 etrained.dms 18 empquit.dms 19 newcust.dms 20 campaign.dms 22 fsrvsold.dms 23 csipsf.dms 24 warvas.dms More To Be Checked Yes/No Loacal parts' Prices Bin Locations Part Master Tax Category Selling Prices Parts' Prices in Estimation Employees in Employee Master/Tech. Group MUL in Purchase Order MUL Spares invoices in MRN Screen Locations in Stock Transfer Screens Check in Service - Masters - Dlr. Masters - Labour Codes Parties In Party Master & Transporters in MRN Screen SOQ Generation Location maping with Showroom for SMR and MI data generation