EXISTING TOURISM MANAGEMENT INSTITUTES IN AND AROUND CHANDIGARH, THEIR SERVICE LEVELS, GROWTH PROSPECTS AND FUTURE TRENDS

UNDER THE SUPERVISION OF DR. RAJIV PRINCIPAL

DISSERTATION REPORT SUBMITTED TO

INDIRA GANDHI NATIONAL OPEN UNIVERSITY

IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF MASTERS OF ART IN TOURISM MANAGEMENT(MTM) (MTM-16)

STUDENT NAME: SUNIL KUMAR ENROLLMENT NUMBER: 105109119 STUDY CENTRE C.R. COLLEGE ROHTAK

REGIONAL CENTRE:

DISSERTATION

KARNAL

Programme code: MTM

Course Code: MTM-16 E. No. : 105109119

Study centre code: 1005 Regional centre: KARNAL EXISTING TOURISM MANAGEMENT INSTITUTES IN AND AROUND CHANDIGARH, THEIR SERVICE LEVELS, GROWTH PROSPECTS AND FUTURE TRENDS

DISSERTATION submitted to INDIRA GANDHI NATIONAL OPEN UNIVERSITY in partial fulfillment of the requirements for the award of the Master degree in Tourism Management(M.T.M.). I hereby declare that this is my original work and has not been submitted or copied from elsewhere.

Signature of the Candidate Name of the Candidate: SUNIL KUMAR Address: #277 street name BITERLAY V.P.O.Bahuakbarpur ROHTAK (HR) Date of Submission:

DISSERTATION PROPOSAL PERFORMA

NAME SUNIL KUMAR PROGRAMME CODE: MTM E.NO. :105109119 ADDRESS FOR COMMUNICATION:SUNIL KUMAR s/o SATBIR SINGH STREET NAME BITERLAY V.P.O. BAHUAKBARPUR DISTT. ROHTAK HARYANA PIN CODE 124001 Email ID:- sunil_balhara1986@yahoo.com PH.NO. 9996000499, 9034497024

DATE:COURSE CODE:MTM-16 REGIONAL CENTRE: KARNAL STUDY CENTRE C.R. COLLEGE

STUDY CENTRE CODE 1005

TITLE OF DISSERTATION:EXISTING TOURISM MANAGEMENT INSTITUTES IN AND AROUND CHANDIGARH, THEIR SERVICE LEVELS, GROWTH PROSPECTS AND FUTURE TRENDS

CERTIFICATE
Certified that the DISSERTATION entitled EXISTING TOURISM MANAGEMENT INSTITUTES IN AND AROUND CHANDIGARH, THEIR SERVICE LEVELS, GROWTH PROSPECTS AND FUTURE TRENDS submitted by Mrs. SUNIL KUMAR is her own work and has been done under my supervision. It is recommended that this DISSERTATION be placed before the examiner for evaluation.

STUDY CENTRE C.R. COLLEGE REGIONAL CENTRE KARNAL

(Signature of the Supervisor) Dr. RAJIV Chotu Ram College, ROHTAK HARYANA 124001 PH.NO.9416428105

SYNOPSIS
RATIONALE FOR THE STUDY
Being a certified hospitality trainer of Institute of Hotel Management, Chandigarh, I have noticed that the field of tourism and hospitality education is vast in nature. Over the decade, hospitality schools and tourism management institutes have been mushrooming all over the country both in the private and public sectors. Though, there is a huge manpower requirement in the Hospitality sector which is supposed to be supplied by many of these institutes, their quality and capability of imparting effective and systematic training is still far from being satisfactory. As every aspect of Hospitality Education plays a significant role like creating Service standards, formulation of Recruitment policy, providing quality trained staff, etc. for the purpose of effective utilization of Human Resources by the industry and to offer better avenues for elevation, Training and Development in the Tourism management institutes at present is being given topmost attention.

TITLE
EXISTING TOURISM MANAGEMENT INSTITUTES IN AND AROUND CHANDIGARH, THEIR SERVICE LEVELS, GROWTH PROSPECTS AND FUTURE TRENDS

OBJECTIVES OF THE STUDY

To conduct a critical study of existing tourism management institutes in and around Chandigarh. To ascertain the existing level of infrastructure, services and curriculum by these tourism management institutes. To compare the existing standards of infrastructure, services and curriculum.

 To determine the expectations of the industry from the students passing out from these institutes. To study the acceptance of the students in the industry after passing out from these institutes.

RESEARCH METHODOLOGY TO BE USED

NATURE OF DATA: Primary Data & Secondary Data COLLECTION METHODS: Questionnaire, Interview and Observation TOOLS & TECHNIQUES OF ANALYSIS: SWOT Analysis, SPIO, Cause & Effect Analysis

CHAPTERIZATION
Introduction Components of Tourism studies curriculum, Institutes in the region Reasons for growth Marketing and Promotion Data representation and analysis Conclusion Bibliography Appendices

EXPECTED CONRIBUTION FROM THE STUDY

To offer recommendations so as to make he present Training & Development system being followed in Tourism management institutes more effective for meeting the expectations of the industry.

CONSTRAINT
Being employed, maximum time has to be given towards my present employer. However, whatever time is available at my disposal, I shall try my level best to go deep into the

subject and collect maximum relevant data and analysis thereof by use of various techniques and offer suggestions for the same.