Table of Contents

Chapter No. 1

History and Introduction of Meezan Bank

1.1 History------------------------------------------------------------------------

1.2

Introduction------------------------------------------------------------------

1.3 Vision, Mission, & Objectives of Meezan Bank---------------------1.3.1

Vision---------------------------------------------------------------

1.3.2

Mission-------------------------------------------------------------

1.3.3

Objectives----------------------------------------------------------

Chapter No. 2
2.1

2.2

2.3

Product and Services of Meezan Bank

Product Offered by Meezan Bank----------------------------------------

2.1.1

Types of Account---------------------------------------------

Services Provided by the Meezan bank-------------------------------

13

2.2.1

Specialized Banking services from 8AM to 8PM---------

2.2.2

Banking section only for Ladies-------------------------------

14

2.2.3

Meezan Internet Banking --------------------------------------

15

2.2.4

Meezan Call Center Facility------------------------------------

16

2.2.5

Meezan SMS Alerts--------------------------------------

17

Islamic Modes of Financing----------------------------------------------

Chapter No. 3

13

19

Organizational Structure and Departments

3.1

Organizational Chart-----------------------------------------------------

23

3.2

Branch Network-----------------------------------------------------------

24

3.3

Different Departments of Meezan Bank-------------------------------

26

3.3.1

Customer Service Department --------------------------------

26

3.3.2

Operation Department-----------------------------------------

26

3.3.3

Credit Department---------------------------------------------

28

3.3.4

Trade Department---------------------------------------------

29

3.3.5

Car Ijarah Department----------------------------------------

31

3.3.6

House Finance Department----------------------------------

33

Chapter No. 4

My Experience and Learning

4.1

Personal Experience-------------------------------------------------------

35

4.2

Practical experience--------------------------------------------------------

35

4.2.1

Customer Service Department-----------------------------------

35

4.2.2

Credit Department-------------------------------------------------

36

4.2.3

Remittance Department-------------------------------------------

37

4.2.4

Car Ijarah------------------------------------------------------------

37

Chapter No. 5

Organizational Analysis

5.1

Competitive Analysis-------------------------------------------------------

38

5.2

SWOT Analysis------------------------------------------------------------

39

5.2.1

Strengths-----------------------------------------------------------

39

5.2.2

Weaknesses--------------------------------------------------------

39

5.2.3

Opportunity--------------------------------------------------------

40

5.2.4

Threats--------------------------------------------------------------

40

Chapter No. 6

Recommendations and Conclusion

6.1

Suggestions and Recommendations-----------------------------------

41

6.2

Conclusion----------------------------------------------------------------

42

6.3

Limitation----------------------------------------------------------------

44

Reference & sources---------------------------------------------------------------------

45