Beruflich Dokumente
Kultur Dokumente
Delivery Area:
Week ending:
LATTICE Replacement (QHIC)
29 August 2008
The QHIC team is reporting Red . A team comprising representatives from all stakeholders (IBM , QH and CorpTech) has developed a schedule for Go Live based on agreed criteria for the revised schedule for QHIC . This schedule and another option are to be presented to the QH and CorpTech Directors on 119. The team is predicting to report Amber next week based on the expectation that QHIC will operate to the revised schedule from 119 . The team will report Green when the revised schedule is finalised and signed off by QH , CorpTech and IBM and progress matches the schedule. A revised Governance schedule has been provided to QHEST for review and agreement. This schedule is expected to come into operation effective 119.
Schedule :
Revised draft schedule to be presented on 119 with further work expected to be completed by 519.
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FiHR QHIC Weekly Report: Week 2008-35
%
Dclivcrables I key work products Current Due Date
Review stage
Status
nareed Pro'o
Implementation Schedule Project Execution Plan Solution Blueprint Reports and Forms and Integration strategies. Functional for Reports, forms, enhancements and interfaces. Process definitions for inscope processes.
Y Y Y
I Approved
Approved Approved
22/2/2008
100%
I Approved
22/2/2008
I I
100%
I Approved
I 14/412008
100%
I Approved
Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric)
251712008
100%
14/4/2008
I 22/2/2008
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100% 100%
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20f 4
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14/4/2 008
100%
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14/4/2008
100%
I Approved
I Development
Development
I 27/10/2008 I
TBA
3/10/2008 301712008
90%
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0%
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Not a contractual deliverable however will work with CorpTech Technology Services to facilitate delivery Date to be reviewed .
Not a contractual deliverable however will work with Queensland Health to facilitate delivery Date to be reviewed .
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1.
17/1QI08
as
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commence on First draft of scope
documentation
31/10108
on ofUAT
02103109
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Target Schedule
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Approval of Change Requests for submission to CorpTech for authorISation: 1. 2. 3. CROOOl48 - Employee GrouplSubgroup combinations CROOO153 Resolution of Defect 1352 - Part Day Leave CROOOl54 - Resolution of Defect 435 - Remo.te Area Nurses Incentive Program.
Agreement to move follOWing dates In schedule: 1. Manual Forms - from vanous dates to 03111/08
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4.
Overall Status
Diagnosis of unexpected results from End to End testing has identified that Workbraln software release 18 was not applied to the SIT environment Subsequent Workbl'ain software releases up to 36 have been applied to an Incomplete base and data loaded for SIT is not behaving as expected. The Workbraln SIT enwonment must be reset to correct this. Issue IS00225 has been raised to track the recovery of the SIT Workbraln enVironment and issue 15-00226 has been raised to manage the process failure which led to this issue. Risk RS-00187 has been raised to cover the potential delay of up to 2 weeks to the QHIC Project because of the Impact of these Issues on End to End Testing which Is on the project critical path.
prope~y
The HR ~~ FI design documents (except design for ALCS or a suitable workaround) have been approved by Qld Health. The deSign for CROOO074 - Workbrain Manual Forms has been agreed with the but not agreed with the SDA The design
.~
has been returned for rework. An Initial draft of the plan for ALCS has been developed but cannot be locked down unolthe deSigns for the eXISting ALCS
Implementation have been provided by SerVIce Management and then revIeWed. The designs will be delivered by 17'" October
and the plan completed by 22"" October 2008.
Testing of the 17 Poortty Calc groups is complete. Good progress is being made on the next set of Calc Groups (104) with over
96% pass rate for test cases. 5 addlllonal resources have JOined the ,team for Queensland Health to help cleanse test data and
assist with execution.
The scope of Payroll Performance Verification has been agreed. The start of PPV has been delayed because data load has not
yet completed.
An alternative approach to system tes~ng HR ~~ FI integration 'has been proposed and the UAT Strategy will be updated and
re-Issued to reflect this. Sign-off Is now forecast for 21" October 2008.
Status:
The QHIC project Is reporting RED due to the Issues detected in End to End testing and the risk to Go Uve ansing from
potential delays In completing End to End testing. Testing Is reporting RED because of this and because of the delayed start to
Payroll Performance VeriflC8tion.
Teams reporting Amber are:
The Process team where progress has been made on the resolution of outstanding design issues but the task is now
behincl schedule and will not be complete until week end. Furthermore, there continues to be a reliance on other work streams/stakeholders to provide information necessary to update the PDRs.
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reportlng Amber because of Issues be resolved this week, CR000074 - Manual Roster entry screen development work continuing without the design being sogned off, and the need to add ALCS to the schedule. Cutover IS reporting Amber because of risk RS-00183 - Cutover execution may exceed time available. Mitigations plans for this nsk are being developed.
Technology IS reporting Amber because support arrangements are yet to be finalised and there IS the possibility of
particular support requests being rejected.
Business Readiness and Data Migration are reporting Green and are on schedule. For the QHIC team to report Green the following must occur: Resolve all outstanding deSign issues no later than 17/10/2008. Obtain agreement from the HR Branch on the process for managing secondments no later than 15/1012008 (QHEST and SSP attended today's meeting and agreement was obtained; HR Branch did not attend). Obtain clarification from the SSP/HR Branch on the forms to be used. Information provided to date by the SSP/HR Branch IS Incomplete and requires explanation to determine the work effort reqUired to update the QHIC PORS by 17/10/08. Obtain confirmatiOn from the buSiness that the forms to be used support the documented and' agreed bUSiness process and capture the Information necessary to complete application related tasks by 17/10108. QHEST must provide aoourate DSS activity delivery details and include them In the QHIC Design and Build Schedule by 16110108. The QHIC Design and Build Schedule must be updated by QHEST to Include detail for all DSS, FOSS, ManSerles, and
FAMMIS activities. Each activity must include all design, functional, technical and configuration documents, developments,
configuration, unit tests and QA's. This update to the schedule must be complete by 16110/08.
CorpTech Serv1ce Management must provide AlCS documentation to QHIC as ~ becomes available with an documents
being provided by 17/10/08.
The deSign for CROO74 WOrkbralO Manual Entry must be updated and agreed by 16110108.
Prepare recovery plan for E2E testing (underway), agree the plan with QHEST and then rebaseline from this point - plan
in place by 16110108.
Resolve file migratlon performance issue (now done) and bnng payroll performance validation back on plan through
additional hours - plan In place by 16/10/08.
Prepare AlCS test impact assessment and put comm~ test effort into project schedule by 22110/08.
Commence pre-parallel activity once PPVand SIT migrations/copies are finished by 20/10/08.
Agree test approach and timeframe for HRFI and delivery of ALCS by 22110108.
plan for Risk RS-00183 relating to Cutover tlmescales must be developed and agreed - by 16/11108.
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The QHIC project is currently tracking to schedule but has a critical risk (RS-00187) relating to completion of End to End testing which has not yet been mitigated.
Past due and yet to be approved: o UAT Strategy- published for review In draft and now forecast for 2111012008. Due next week:
o
None
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The team continues to report Amber. Whilst progress has been made on the resolution of outstanding deSign ISsues, the task IS now behind schedule and will not be complete until week end. Furthermore, there continues to be a reliance on other work streams/stakeholders to provide Information necessary to update \he PDRs. Two resources have JOined the Process team - John Crilly and Rowena Smith.. John will work on further defining the QHIC payroll processes, whilst Rowena will assist with Incorporating the changes to the Rostenng PDRs resulting from approved CRs and concurrent and aggregated employment
1. Resolve all outstanding deSign Issues no later than 17/1012008 2. Obtain agreement from \he HR Branch on the process tor managing secondments no later than 15/10/2008 (QHEST and SSP attended todais meeting and agreement was obtained; HR Branch did not attend)
3. Obtain clarification from the SSP/HR Branch on the forms to be used. Information provided to date
by the SSP/HR Branch IS Incomplete and reqUires explanation to determine the work effort required to update the QHIC PDRS 4. Obtain confirmation from the business that the forms to be used sUPpOrt the documented and agreed The potentia.! risk reported last week that there IS a gap In the security roles developed for QHIC (for both SAP and Workbraln) has been resolved. The HR ~7 Fl designs have been signed off by Queensland Health.
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The Design and Build learn continues to report Amber because: the QHEST DSS team has not delivered items to schedule QHESli did not provide all deSign and build activity delivery details In the QHIC Design and Build Schedule as required by 09/10108 l> QHESli did not provide detailed breakdown , or all DSS, FDSS, ManSenes, and IfAMMIS activities In f the QHIC Design and Build Schedule as required by 09/10108. Each activity was to Include all design, functional, technical and configuration documents, developments, configuration, unit tests and QA's.
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Design and Build progress provided in the QHIC Design and Build Schedule. CROO74 - Workbraln Manual Entry development commenced on 07/10108. The design has been agreed with the business but not agreed with the SOA. The design has been returned for rework. ALCS solution documentation WIll not be finalised by CorpTech ServICe Management and available to QHIC until 17/10108. This prevents the OHIC team from being able to finalise the Impact assessment for ALCS until 24/10108. For the Design and Build Team to report Green:
QHEST must provide accurate OSS activity delivery details and indude them in the QHIC Design and Build Schedule by 16/10/08. 2. The QHIC Design and Build Schedule must be updated by QHEST to Include detail for all OSS, FOSS, ManSenes, and FAMMIS activities. Each activity must indude all design, functional, technical and configuration documents, developments, conflguration, unit tests and QA's. This update to the schedule must be complete by 16110/08. 3. The design for CR0074 Workbrain Manual Entry must be agreed in the scope management meeting on 08110108 4. CorpTech Servrce Management must provide ALCS documentation to QHIC as it becomes available with all documents being provided by 17/10/08. The draft ALCS schedule IS set out below:
1.
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HOUSing Documentation receIVed from CorpTech Service Management QHIC ALCS Design QHIC ALCS Development QHIC ALCS Unit Test QHIC ALCS SIT (immediately after ST Baseline 2 completion) QHEST ALCS UAT rNeeIt< 4
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25 days
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TEST PHASE SYStem Test Payroll Performance Validation System Integration Test - Interfaces Pre-Parallel Test Stress and Volume Test Parallel Payroll Test QHEST User Acceptance Test HRFI UAT Extemal ADDlication TesflnQ UAT Regression
START DATE 8 SeD 8 Seo 28 Nov 60el 18 Dec 08 5 Dec 08 1 Dec 08 1 Dec 08 1 Dec 08 29Jan 09
Dymock&
SaUyann Pengelly)
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Actions required to move to Green are: 1. Prepare reaJvery plan for E2E testing (undeIWaY). agree the plan with QHEST and then rebaseline from this point 2. Resolve file migration performance iSsue (now done) and bring payroll perfonmance validation back on plan through additional hours. 3. Prepare AlCS test impact assessment and put oommitted test effort into project schedule. 4. Commence pre-parallel acHvity once PPV and SIT migrations/copies are nnlshed. 5. Agree test approach and timefreme for HRFI and delivery of ALCS.
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E2E testing will have to restart up to two weeks after original start date because the WB SIT enVIronment was found to have been Incorrectly built after a failed deployment was not initially pICked up. Payroll performance validation likely to be two days behind due to slow migration of one of the Workbraln data files. Impact of ALCS to testing unknown at this stage. Pre-parallel test start delayed due to delays in E2E and performance validation. UAT test script preparation behind plan due to unavailability of key resources.
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END DATE 3 Dec 08 240el08 4 Dec 08 28 Novoa 27 Jan 09 4 Feb 09 28 Jan 09 28 Jan 09 28 Jan 09 4 Feb 09
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The process around providing SSP with training matenals pnor to the training is being well receIVed. The mapping of topICS for future Line Manager Updates and Factsheets has been oompleted.
The QHEST intranet Site is in development and approval will be sought from Director (QHEST) for release. BT is liaiSing with Payroll Bureau, UAT and HRIFI to ensure requirements In relation to training and change & communication activities are being identified and addressed. BT have been putting tighter processes In place to manage strategies, actions, accountabilities and timeframes around transition strategies. BT organised meeting with Data Migration Team, SSP and HRB to establish If data uploads are possible, or if information can be provided, to assist oompletion of several transition strategies ego TOIL, concurrent employment, recording extemal staff details, employee availability, purchased (proportionate) leave, allowances ele.
The cutover team is reporting Amber because: Cutover (Martin B.rown& Brian Frederick)
(Lee
Lehnberg& Shane MoniSh)
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Initial high Level Busmess & Technical Cutover Planning and Risk identification sessions has taken place and a high Impact risk has been identified and logged - RS.oo183 - Extended Cutover pened may cause significant business impact The draft Implementation & Cutover Strategy has been submitted for r8W!NI- 'F eedback received to date is minor. The first draft of the High Level Cutover Plan - with SAP and Workbraln Ive on the 30th March '09 BUSiness Go-Live - has now been SOCIalised with the bUSiness. Data Migration is reporting Green because we are on track with the SAP data loads, and the Workbram data loads are In process - there has been a number of delays (awaiting Workbraln team to fix defects, and waiting on files from QH) - we are still aiming to complete these loads by the end of the week. Actions required to continue as Green next week, are: I. UAT SAP data loads to be completed by Data Migration Team by COB Friday 17/10/08.
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" Technology IS reporting Amber because support arrangements are yet to be finalised and there IS the possibility of particular support requests being rejected.
Note: Outage scheduled for Treasury Networle tills Satunday (20081018) from 71Wo to 12PM. No worle can
occur during this outage.
Key activities completed this week:
UAT Technical cutover completed. Data load commenced and is being loaded 13/10 - 24/10. Initial UATIPPy/PPVT Support Requirements Submitted. Servlces
Technology (Justin
Kilimnik& Nicola
Stubblngs) Closed Windows Servers VM riSk. Not consider to be a risk worth tracking. Key worle stili occurring: Production EnVironment specification needs signoff.
Need In fonnalise suspension of backup procedure. CurrenUy adhoc process with no complete view.
E2E lesting closeout for Pre-Prod environment (RFCs from Fammls to ECC) waiting tor data loaded currently underway (scheduled for today [20081013]. but will most probably overrun.
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SOW 8 - Workbratn deployments. There IS an ISsue that Wor1tbraln release processes are not robust enough to detect failures in executiOn of Wor1tbraln software deployments. These processes need to be reViewed and updated to prevent
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Nicola Stubblngs
17/1012008
Nicola Stubblngs
\ \ CIt""
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..
7.
reqUires a technology refresh as tt win needs to be migrated by the end of November 08. There is a risk that the Impact the OHIC Project due to possible outages or changes in the interface resulting
Is a rISk that 2 weeks due to failure to property apply Workbraln resulting In the need to reset the End to End testing
date be eXlllnded past 23rd March 2009, there may not be sufllctent time or noIes to be applied and tested for ATO legiSlative reqUirements
~Na-
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Wendy Jaques
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Wendy Jaques Martin Brown Paul Hickey Doughty Amanda Doughty Janette Jones
I 2811112008
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I 1~\\O'()'t
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R~port:
Week 2008-41
Change Requests
Approved Change Requests
CROOO073 - Concurrent Employment (SAP) CROOOO74 - Worl<braln Manual Entry (Worl<brain) CROOO094 - Leave Paid in Advance {WOI1<brain) CR000103 -IS18 Security Compliance {WOI1<brain) CR000104 - Worl<braln Security Groups {Worl<braln) CROOO 113 - ROO Processing CROOO 114 - Offenders Health ServICe - 6 New Wage Types (Worl<around) CROOO 119 - Maternity Leave MaJOmum Duration CROOOl30 - Team Name Change - no cost change request CROO0131 - Toll eXpiration - no cost change request CROOO132 - Bringing Nurses Back into the WorI<force Program - no cost change request CROOO133 - Secondment Unpaid - no cost change request CROOOl34 - RelTlCMl Codes - no cost change request CROOO135 - Leave Balance for Day In Ueu CROOOl36 - Addition of Cascade Requirement for LSL-VMO CROOO137 -VMO Recreation Leave as perVMO LSL CROOO136 - Visiang Medical Specialist (VMO) Outreach Package (Worl<around) CROOO141 - Defect 932 Guaranteed 4 hours
nme
b.
c.
BAD V4.0 to VS.O Impacl- rejected by CorpTech and with IBM Legal for review.
SoW 6 - Takeover of XFA accountabilities - with IBM for scope clarificatfon and repricing.
Testing Resource - with IBM for Intemal approval
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Plan print Enhancement, Reports and Forms and Integration
SpecifICationS
141312008
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Commeraal in Confidence 17 of 21
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90%
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lem Test Summary 04lO2l2OO9 Summary Report Definition of SOE, NlA Desktop and bandwidth Ulrernents Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion I 18l02l2009
I~1~ I~12120081
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Bulld-WB Award_ Total Bulld-WB Non-Awarda Total Business Team Total Data Migration Total Deployment-WB Total Test-E2E Total Test-Pavroll Validation Total Test-WB Awards Total . Test-WB Non-Awards Total _Grand Total
1 - Critical 0 3 5
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'FiHR QHIC Weekly Report: Week 2008-43 3. Steering Committee Actions
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Agreement to the removal of pre-PPRT testing from the scope of the project to perf!)lTTlance testing,to take place, Agreement 10 close Risk RS-00187 relating to
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4.
Overall Status
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The Design and Build team has commenced a review of Wor1<brain Data Load performance and functiOnality to address the delays encountered dunng execution of the recovery plan for Issue IS-00229 - Shift Rosters and Roster overrides In the PPV Dataset This review will require an environment for testing changes and it is recommended that the pre-PPRT envlnonment is used for this purpose. Pre-PPRT testing will need to be removed from the scope of the project. The End-to-End testing schedule has been reviewed and an altemaUve approach which meets the cunrent schedule has been agreed. Risk RS-00187 relating to the delay In End-to-End testing due to Issues IS-00225 and 15-00226 will now be closed. The dataset for Payroll Performance Verification (PP) has now been loaded but there may be issues with completeness of Shift Rosters and Roster overrides. Only 38,800 employees have roster data loaded for them and this needs to be reviewed for completeness and validity. PPV testing will commence on 27/1012008 using this data, two weeks behind schedule. An attemaUve approach to testing and tuning the QHIC Solutton is required to maintain schedule. 21 of the 104 group B Calc Groups have been tested and passed as clean. The team is still running at approx 98% success rate on test clitena. The team is close to completion of automation of calc group testing which is required to meet the schedule.
Progress of non-Awards testing has Improved and the team is back on schedule. This has been achieved through automated
testing of Leave functionality.
Wor1<braln product training has been delivered to a number of QHEST, SSP and CorpTech staft
The UAT Strategy has been submitted to the SPO for approval.
Slatus;
The QHIC project Is reporting RED because the Test and Data Migration teams are both reporting RED.
Test is reporting RED because:
> Payron performance validation is now due to commence on Monday 27 October and insuffiCient time remains to complete all planned actIVities. > E2E testing is two days behind new baseline plan. > Impact of ALCS to testing unknown et this stage. > UAT test scnpt preparation behind plan due to unavailability of resources. > Wor1<braln Awards testing IS behind plan. Data Migration IS reporting RED due to the delay In !he data loads for Wor1<brain UAT.
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Complete one cycle through the performance validation test plan with results, and have agreed action plan beyond 31 Octobelr 2008. Get additional resource for E2E test team by 31/10/2008.
Execute successful Wor1<brain Awards test cycle for Phase A and B calc groups in the automation tool by 31/10/2008.
UAT 1 WB data loads to be completed by DMT COB Friday 31 Oct Note that due to the performance of the Workbrain loads there IS a nsk that this may not be complete by Preoare AlCS test impact assessment and put committed test effort into prOJect schedule by 4 November 2008. Move scheduled UAT test script completion date back to 7 November 2008.
The Design and Build team, and Cutover teams are reporting Amber. Data Migration is forecasting Amber if UAT load completes on schedule. Issues caUSing these teams to report Amber are:
~ ~
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The Workbrain data migration process has performance issues which must be resolved by the Design and Build team. Issues have been Identified with the DSS schedule which has been restructured for clarity. Progress is reported as on schedule against this reVISion. A number of Cutover deliverables are delayed such as the rollback strategy. Initial high Level BUSiness & Techmcal Cutover Planoing and Risk identification sessions has taken place and a high Impact ns~as been identified and Iog~d - RS-00183 - Extended C~tover period may cause significant bUSiness~ . {ee.."fIe.4 --6 {.AVI ~I uttn<:.. A'AvIr<KI or. Pid~ {rollv\"'1 ~ bJ!fN~ impact Data Migra n has the risk that load p rforrnance issues Will-result In the team-b8ing unable-fo completfflorkt5rain ~-.k.f." UAT loads In the timeframe available.
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Test Test Data Migration Test Test
04/1112008 0711112008
Holda..,"\..-!o Sq,
The Process, BUSIness Readiness and Technology teams are reporting Green.
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Obtain clarification on status of Casual Activity Report and SAP ad-hoc query for identifying PIA and deterrl1lne build completion date. Finalise the high-level cutover plan at the data load issues). "" . for resolVing
Provide a remediation plan to address the Wor1<.braln data migration performance Issues. ReView DSS actiVities to ensure progress is satisfactory and accordance with schedule Have an agreed performance tuning plan for payroll Retum to ,plan for Workbraln Awards testing.
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Prepare a complete draft cutover schedule for use In the first Simulation starting in November planned for completion by 31/1012008. Publish the first draft of the Implementation checklist by 31/1012008.
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Process Cutover BUSiness Readiness DeSign and Build = Design and Build Test Test Test Cutover Cutover Technology Design and Build Test
I
31/1012008
I 31/1012008
I 31/10/2008
31/10/2008 31/1012008 31/1012008 31/1012008 31/1012008 31/1012008
Confirmation of out of hours support arrangements. Organise a reVi9W of the QHIC Solution to identify any potential solution gaps pnor to completion ottesting phase.
om 112008
I 07111/2008
CommerCial In Confidence
1'1 {I(
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FiHR QHIC
W99
Week 2008-43
-'1M 1
Determine the Impact of the ALCS development to the QHIC PDRs. Be provided with Improved Data Load performance to
m~igate
RS-00183 by 17/1112008.
Build Team to advise how 9002 records ~h hlstoncal pay scales are to be loaded and a new 9002 load file provided by QH for UAT.
PPV is tracking behind schedule and win not achieve its objectives by 31/1012008. Initial resuns will be available and a deCISion on how to proceed beyond 31/1012008 needs to be made by that date. Other activities are also behind schedufe , ut recovery b plans are in place. lhe schedule is being updated to reflect the current state of the project and the approach to completion.
o A subs/antial number of deliverab/es relating to CRs, especially CR000073 Concurrent Employment and CROoo074 Rosier Load Form. See Deliverables control shee/ for detens. o Completion of PPV - at ask and unlikely /0 be achieved.
-~
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5.
Workstream Summaries
The Process stream is tracking to schedule, with ten of the 16 P,oRs finalised to date; ,the remainder to be completed by 30/1012008.
As the worl< to define the end-te-end (E2E) payroll processes wI.!1 not be completed by 30/10/2008, PDR 2.3.1
- Process and Reconcile Payroll will be excluded lin the drop on 30/1012008; changes resulting from this work
will be Included in the drop due in November.
The Rosterlng PDRs were delivered on 24/1012008 as part of CR074 (Worl<braln Manual Data Entry Screen).
There is no plan to deliver a new cut of these documents on 30/1012008 as the drop delivered on 24/1012008
also incorporated changes to cater for CR073. The new cut of the PDRs will include changes to cater for CR073 (Concurrent Employment) and changes resulting from the resolution of outstanding deSign Issues. The new cut, however, excludes: The outcomes of the manual forms review currently underway by the SSP/HR Branch The management of Defence employees The management of deceased employees Any changes resulting from the implementation of the ALeS development These changes will be Incorporated in the drop due in November. The team IS reporting Amber becallse: The Worl<brain data migration process has performance Issues wIhlch must be resolved by the Design and Build team. Issues have been identifred with the DSS schedule which has bee~ restructured for darity. Progress is reported as on schedule against this reVISion. All other activities are reporting Green and on schedule. Actions reqUired to move to Green are:
> >
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Provide a remediation plan to address the Worl<braln data migration performance Issues. ReView DSS activities to ensure progress IS satisfactory and accordance with schedule.
The OHIC Design and Build team are performing a review of the Worl<braln Data Migration process due to highlighted performance issues. This reV1eW will analyse: the complete Worl<braln data migration process
Commercial in Confidence
}>
performance
the performance of each processljob
On review completion, necessary adjustments will be documented and actioned by the build team to improve performance of Wor1<brarn data mIgration activities. It is expected that remediation will take approxImately 3 weeks. A detailed schedule IS beIng developed and will be available In the QHIC Desogn and Build Schedule on 28/10. The QHIC IBM team submitted the SAP and Wor1<brain security specifications, together with the CorpTech Intemal Controls review document on 17/10108 to QHEST for formal signoff. Cathy Spar1<s was to revise the QH role spreadsheet with references to the PDR roles by 17/10108 and the final documentation package is to be provided QH Internal Audit on this dale (Cathy Sparks to send). Damon Atzeni, Sue Musgrave and Cathy Sparks are to coordinate the review and signoff of security roles by QH Intemal Audit by 24/10108 and to provide sIgnoff recommendation to the QHIC Directorate on the 28/10108. The fonowlng table outlines the ALCS activities Included in the QHIC DeSIgn and Build Schedule
Start
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Change Requests CR0148 - Additional Enterpnse Structure MapPIng, CR0153 - Part Day Leave and CR0154 - Remote Area Nurses Incentive Program have been submitted for approval. There win be no Impact to the schedu.1e as a result of these change requests. Change Requests CR0157 - Nurses Meal Allowance, CR0158 - Child Support Deductions and Gamishees, CR0159 - Recall- Offslte, CR0160 - POL HP Leave Balance, and CR0161 - Fatigue Rules firing twice are currently being assessed for Impact Impact assessments to be provided by 2911 012008.
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TEST PHASE Svslem Tesl Payroll Perfonnance Validalion Svslem InleArallon Tesl - Inlerfaces Pre-Parallel Tesl Stress and Volume Te,t ParaDeI PavrotlTesl QHEST User AcceDtance Telt HRFI UAT External Applica1ion TestinA UAT RearasSion
R I T R
The Test team is reporting RED because : Payroll pefformance validation IS due to commence on MOfIday 27 October and insufficient time remains to complete all planned activi~es. E2E testing is two days behind new baseline plan. Impact of ALCS to testing unknown at this stage. UAT test salpt preparation behind plan due to unavailabUity of resources. WOJ1<brain Awards testing IS behind plan. Actions required 10 move to Amber are: 1. Complete one cycle through the perfonmance validation test plan with results, and have agreed action plan 'beyond 31 October 200B. . 2. Prepare ALCS test impact assessment and put committed test effort into project schedule by Tuesday 4 November200B. 3. Get additional resource for E2E test team by 3111012008. 4. Move scheduled UAT test scnpt completion date back to 7 November 2008. 5. Execute successful Workbraln Awards test cycle for Phase A and B calc groups In the automation tool by 31/1012008. Actions required to move to Green are: 1. Have an agreed perfomnance tuning plan for payroll processing. 2. Return to plan for Workbraln Awards testing: 3. Return to plan for E2E testing.
A E L E
I:ilh
5 Dec 08 1 Dec 08 1 Dec 08 1 Dec 08 29 Jan 09
E S
END DATE 30ec08 40ec08 28 Nov 08 27 Jan 09 4 Feb 09 28 Jan 09 28 Jan 09 28 Jan 09 <4 Feb 09
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The Business Readiness team is reporting Green because: > Successful completion of generic Workbraln training conducted, with good feedback from participants > Training website is 95% complete with only a few documents to be uploaded > The 4th drop of training materials has been provided to SSP with positive feedback > Tralnmg matenals have been provided to HRIFI team and has helped with their understanding of current processes > BUSiness transition strategies are progressmg as planned, with jomt discussions to occur between HR and Finance around some common issues such as 1) Recording extemal contractors in SAP, 2) TOil management in both systems and 3) Temporary costing allocation > Factsheet 3 has been finalised and distributed across Agency through HR Branch > Line Managers Update - Concurrent Employment flnallsed and with HR Branch for review > Decision has been made that training for WHS staff will lake place post Go live and be coordinated by HR Branch, with aSSIstance from SSP > HRlFII representative to attend blended team meeting as a means to share underslanding of common and related impacts. The cutover team is reporting Amber because: > A number of deliverables are delayed such as the rollback strategy. > Initial high level Business & Technical Cutover Planning and Risk identification sessions has taken place and a high Impact .risk has been identified and logged - Rs'{)0183 - Extended Cutover period may cause signifICant bUSIness im pact For this team to report Green, the team needs to: 1. Prepare a complete draft cutover schedule for use in used In the first simulation starting in
November - planned for completion by 31/1012008.
2. Finalise the high-level cutover plan at this week 's OHIC Cutover Meeting (except for resolving the data load issues). 3. Publish the first draft of the Implementation checklist by 31/10/2008. 4. Be provided with improved Data load performance to mitigate RS-00183 by 17/1112008. The current cutover plan has been up-dated to reflect any appropriate changes and these have now been fed into the planning session for Wednesday. - At this stage, the plan does not reflect the reqUirements of SOW 9 other than some high levellasks; this will be added as the broader scope deflnition with the client is developed.
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Reporting RED due to the delay in the data loads for Worl<brain UAT.
Reporting Amber for next week due to the risk that load performance issues will result in DMT not being
unable to complete Worl<brain UAT loads in the timeframe available.
Data Load PPV UAT UATFI PPRT
I Last Week
G G
Services
Data Migration
(Lee
Lehnberg & Shane Morrish)
T R
PPV - Reload of certain we migration files Into the PPV enVIronment were completed this week UAT - Data Migration IS reporting Red because the SAP data loads for UAT were behind schedule resulting in a delay to the Worl<braln data loads. The percentage of data loaded into UAT is down due to pay scale rates In T510 expinng on the 30 June. This resuHed in 60,000 9002 Increment records being rejected. The build team IS to adVIse QH how historical pay scales in 9002 are to be loaded. This needs to be fixed $0 Increments will be calculated correctly. Defect #1511 In QH Quality Centre Actions required to report Green next week, are: a) UAT WB data loads to be oompleted by DMT COB Friday 31 Oct. Note that due to the performance of the Wor1cbraln loads there is a risk that this may not be complete by Friday. b) Build Team to advise how 9002 reoords with historical pay scales are to be loaded and a new 9002 load file provided by QH . UAT FI- Data Loads Into HEU 310 will commence next week PPRT - Planned to oomplete Data Migration and hand over to the test team by 24 Nov. Technology is continuing to report Green. Support issues are stin being addressed through an escalation to Ray Melville. Support for UAT environments is currently being organised. Technology team IS stm worl<ing In a reactionary manner. to QHIC project schedule changes. UAT2 (HRR) Connectivfty being progressed this week, working to 2008-10-31 timeframe. WB-TRAINING blade is gOIng to be used for UAT2 (HRFI) we environment Backups are being suspended on an adhoc basis. Currently, they are all ON . Implies Saturday mght worl< cannot occur, unless suspended.
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Issues to be addressed, by the Technology team are: ,. HXR (XI) Production Zoning issue (cutover)- Cutover sImulation l ' will occur on HXR, however decoslon regarding which environments are used is still, requIred for cutover simulation 2. Redwood lHe usage and provision still being discussed. DR desIgn still not finalised. Also, security hardening, and reView of operational model, 01 WebSphere is still required. CorpTech need to raise a formal request for IBM to assist with this. This has not yet been scheduled. No backups on COP currently. Being wor1<ed on by Wendy Jacques to rectify.
we
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FiHR QHIC Weekly Report: Week 200843 6. Issues - Critical and High Impact (900 or 700)
longer than expected because of clarifications to the requirements documented in the BAD and design specifications. QHIC and QHEST have scheduled a series of scope control reviews to lock down solutiOn. Impact documented in CR000058 which has been rejeCted by 8 QHIC Go Uve date of System Test and start of end to end testing. These delays have themselves been caused by a number of contributing factors ranging from changing requirements, through Insufficiently frequent code drops to test result companson tools not functioning correctly. The current Target schedule has been developed to
- SoW 8 - Payrun Process not clearly defined. There IS an ISsue that the Payrun processes are not defined clear1y enough or In enough detail (work instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work is not clearly in scope of the QHIC project under SOW 8 but is Meded for a UAT and for Go Live. Performance patterns and Shift pattem overrides. There is an issue that the Dataset provided by Queensland Health to be loaded for Payroll Performance Verification did not include substantial numbers of Shift patterns and Shift pattern overrides resulting in PPV being unable to commence test execution and the dataset being unusable or PPRT and also as IS an Issue Design Document IBM supplied the functional specification used for the design and development Amanda Doughty will schedule a discussion with Paul Hickey, Jacqui Mazebrada and Scott Euston to understand the approval process (of the changed funCtional specifICation) to change the design and build of the pay run process from the
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Paul Hickey
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Paul Hickey
Paul Hickey
24/1012008
Doughty
Amanda Doughty
31/1012008
Commercial in Confidence
, reQuired execution window. The project team is mitigating this risk , ;rl"nlifv "nv nPrfnrrrum"" issues pnor to Parallel PayroH
'I:;;;:;~::.::cu",,,z::~technology refresh as It will . There IS a rrsk that the lil!ltIt~!S'"l1rC:ri8Qges In tpe rnterface resultJng
- SOW 8 - nsk of delay due to Issues anslng from End to End testing. There IS a nsk that completion of End to End testing will be delayed by up to 2 weeks due to failure to properly apply Wor1<braln software updates (see issues 15-00225 and 15-00226), resulting in the need to reset the End to End testing environment for Wor1<brain and restart End to End testing. Scope of End-ta-End testing has been altered by agreement with QHE5T to meet onglnal completion dates. This risk should be closed. nsk that the bUSiness will be unable to to meet the scheduled 23rd March 2009
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Wendy Jaques
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Wendy Jaques
28111/2008
Paul Hickey
sOlutIOn may not be legislatively compliant due to the fact that not all tested for end year processrng.
Commercial in Conflden.ce
8.
Change Requests
b.
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0 11 - SOW 9 - Lattice Support - with IBM \0 develop scope for SOW. BAD V4.0 to V5.0 impact - rejected by CorpTech and with IBM Legal for revIeW. Employee Group/Subgroup combinations - with IBM for update Nurses Meal Allowance - with OHIC project for Impact Assessment Child Support Deductions and Gamlshees -with OHIC Project for Impact Assessment Recall - Offsite - placeholder - with O.HIC Project for Impact Assessment POL Health Practitioners Leave Balance - w~h OHIC ProjeCt for Impact Assessment Fatigue Rules firing twice - with OHIC Project for Impact Assessment.
d.
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Schedule Plan Enhancement, Reports and FOfTllS and Integration sbateQles. Functionalspecmcati for Reports, forms, enhancements and Interfaces. Process definitions for in, scope DrocesseS. As Built Solution Configuration specification Impact Assessment Wor1<shop Completion Report Communication Strategy (Project centricl Development, coding, unit testing (Techmcal SpecificatiOn) base templates
Approved
y Y
Y
22I2l2008
141412008
T R
25n12OO8
141412008 221212008 141412008
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100",
Y
100%
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I Approved I Approved
Approved
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100%
Submitted
100% 100%
I Approved
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100'k
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Test ScriptsfTechnical Specifications for Reports, forms, enhancements and interfaces. System Test Summary SIT Summary Report Definition o1i SOE, NlA Desktop and bandwidth ments Legacy Data Assessment Strategy and Plan Data Mapping Templates &Tools Data Migration Completton I 1BI02(.2009
1 27/10(.2008 1
90%
1 Approved
y y
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t'lOject uosure including but not limited 10: Hand Over Acceptance Including KnOWledge Transfer Completion Report to CorpTech Service Management
Lessons Learnt Log
27Kl3l2009
27/03109
0%
Not commenced
Completion Legacy Data Assessment Strategy & Plan Business and People Review stage: Scheduled for prepara~on Under reView Submitted for Acceptance Accepled as is Accepted with minor revision Accepted reviSed version required Not accepted majOr reviSIOn necessary Not accepted revised version reqUired Not subject to Acceptance
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were encountered with this ,mport resulted in batches of records falling. A code change greatly improve on this tasks performance since been made that hooefuIIy
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of this task IS ok consraenng me amount Of recalCUlallons mal nave 10 occur.
~~owever. configuration changes can be investigated to possibly refrain from recalculating ~mesheets untM conversion IS complete (HR Refresh registry parameters). Potential Changes may also increase performance (ex. Nol explicitly setting a balance to a value of .
Commercral in Confidence
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set operation; options similar to ttle be investigated to Increase perfOrmance. orobable cause
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Agreement to the removal of pre-PPRT testing from the scope of the project to allow Wor1<brain Data Load performance testing to take place.
-
Agreement to revIsed schedule introducing the Performance Improvement Plan, re-execution of PPV in November ZOO8 and movement of Payroll Performance Vandation checkpoInt to 28111/08
Agreement to CROOO129 authonslng the revISed schedule and other project management documentation. Agreement to following CRs:
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Steenng
Commercial in Confidence
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4.
Overall Status
Payrun processes have been documented in draft and walkthrough held w~h key stakeholders.
The Design and Build team has completed the development work to improve performance of Work brain data load. Test results
to dale demonstrate a signifICant reduction In execution times to between 12 and 16 hours from 5-7 days. Further testing to
take place to confirm these improvements prior to release for UAT 2 data load and Go Live Simulation 1.
31 ofthe 104 group B Calc Groups have been tested and passed as clean. The team Is still running at approx 98% success
rate on test criteria. The team has completed data cleansing and will now execute using automation of calc group testing whICh
is reqUIred to bnng the team back on schedule. Team is reporting REO against schedule.
Non-Awards testing has made limited progress due to defects In the leave functionality where defect fixes are due on 03111/08.
End-to-End testing has also been affected by defects in Workbram leave functionality and additional resources have been
deployed to address thiS schedule slippage. Team Is reporting REO.
Payroll PerformarlCe Validation results demonstrate that executing SAP batch programs In multiple parallel jobs greatly
improves performance and that CATS upload is a serious bottleneck. A Performance Improvement Plan In being implemented
prior to re-execution of PPV tests later in November.
UAT script preparation IS still behind schedule due to level of rework requored to complete scnpts. Team IS reporting REO.
The UAT Strategy has been accepted.
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The QHIC project Is reporting REO because the Test team is reporting REO. The Test team IS reporting REO because: Workbrain Awards testing is still behind plan and reporting REO. E2E testing Is still behind plan and reporting REO. UAT test scnpt preparation behind plan and reporting RED.
Data Migration is also reporting RED due to the delay In the data loads for Workbraln UAT which IS not on the critical path and will be completed this week.
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Rerum to within 30% of plan for Workbrain Awards testing through greater use of the automated tool with cleaner data. Rerum to within 30% of plan for E2E testing with the help of additional resources.
UAT 1 data loads to be completed by DMT COB Friday 31 Oct. Note that due to the performance of the Workbrain loads there IS a risk that this may not be complete by Friday.
we
Prepare ALCS test impact assessment and put committed test effort into project schedule by Tuesday 4 November 2008.
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The Tecbnology and Cutover teams are reporting Amber. Data Migration is forecasting Amber. Issues causmg these teams to report Amber are: l> Week day support arrangements have been ,rejected by CorpTech , however weekend support is stlll being provided (Basis, Non-SAP, Treasury, and CITEC). A Change-Request needs 10 be raised against the SPO 10 move this forward . l> Risk that load performance issues and delays In the running of the SAP to 'interfaces will result in the Data Migration Team being unable to complete Workbrain UAT1 loads In the timeframe available. l> The request to start Cutover Simulation 1 a week earlier than scheduled could present some problems relating 10 readiness. l> Whilst considerable progress has been made In mitigating RS-00183 by improVing dataload, there remain substantial bUSiness 'chanenges' and more detailed work is required on how 10 mitigate the Impact on the business. The Process, Business Readiness and Design and Build teams are reporting Green. For the QHIC team to report Green the following
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Test Test Test
07/1112006
31/1 rdtQgOS 07/1112008
Data Migration
04/1112008
I 07111/2006
we
Obtain clarification on starus of Casual Activity Report and SAP ad-hoc query for identifying PIA and determine build completion date. Design and Build
Outstanding
Implement and document the identified enhancements to the Workbrsln master data migration Execute the recalculallon process after the data load 10 confirm results.
I 05/1112008
Commercial in Confidence
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Obtain Immediate approval for all submitted change requests so that work can be scheduled and commence.
Finalise the BUSiness Simulation 1 detailed schedule by Wednesday COB reflect the detail of the Dataload improvements In the Simulation 1 approach. Build Team needs to advise OH by 6 Nov how 9002 records, with histoncal pay scales, are to be loaded so UAT1 data can be reloaded. Defect #1713. of the OHIC SolutioFl to identify any potential solution gaps prior to phase.
UAT1 WB data lOads to be completed by DMT COB Friday 7 Nov. Note that due to the perfonnance of the WOII<brain loads there is a risk that this may not be complete by Friday.
Agree an approach with the business for the Interim BUSiness Process and Procedures reqUired to deliver a successful cutover and Simulate these fully In SimulaHon 2. Be provided with improved Data Load performance to mitigate RS-00163 by 1011112008. Return to plan for Wol1c:brain Awards testing. Return to plan for E2E testing.
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Develop and agree the $OOpe of SOW 9 - by 14/1112008. Develop Schedule for SOW 9 by 21/1112008. of the ALCS development to the OHIC PDRs.
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Cutover Cutover Cutover Test Test Test Project Director Project Director Process Project Director
I 0511112008
Data Migration
I 0611112008
1411112008
14/1112008 14/1112008 14/1112008 14/1112008 \21/1112008
Technology
2411112008
28/1112008
CommerCIal in Confidence
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TIle schedule has been changed to Introduce the Performance Improvement Plan and Payroll Performance Verification 2. TIle Payroll Performance checkpoint has been moved to 28111/2008. .
Deliverable.: Past due and yet to be approved: o None. Due next week: o None.
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The Process stream IS tracking to schedule, wfth 12 of the 14 PDRs finalised and submnted for review to OHEST and SDA. The remaining PDRs wfll completed by week end.
The new cut of the PDRs included changes resulting from CR073 (Concurrent Employment), and the
resolution. of outstanding design issues. The new cut, however, excludes:
Process
(Jacqui Mazlbrada)
The outcomes of the manual fonms reVIew cunrenUy underway by the SSPIliR Branch The management of Defence emplOYees The management of deceased employees Any changes resulUng from the Implementation of the ALCS development
These changes will be incorporated In the release due at the end of November. The Payroll related PDRs (2.3.1 Process and Reconcile Payroll and 2.3.2 Process and Reconcile Regulatory Information) were excluded from the release on 3011012008 gIVen the work undeIWay to define the endt<H!nd (E2E) OHIC Payroll processes. Changes resulting from this work wfll also be included in the November release. This week the team reports Green as:
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Significant perfonmance gains have been reansed In the Workbraln data migration process as a result of the review conduct!!d last weel<. OHIC and OHEST build teams are progressing to schedule
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Implement and document the identified enhancements to the Workbrain master data migration process. Execute the reca.Jculation process after the data load to confirm results. Obtain immediate approval for all submitted change requests so that work can be scheduled and
Commercial in Confidence
....
START DATE SSep SSep 28 Nov Pre-Parallel Test Stress and Volume Test Parallel Payroll Test QHEST User Acceotance Test HRFIUAT
Pengelly)
The Test learn IS reporting RED because : J> E2E testing is behind the revised baseline plan. J> WOrkbrain Awards testing is behind plan. J> UAT test script preparation behind plan due to ongoing review and revision of test cases. J> Problem with SAP transactions In H ET for S&V team. Actions required to move to Amber are:
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1. Retum to within 30% of plan for Workmln Awards testing through greatef use of the automated tool with cleaner data. 2. Return to within 30".4 of plan for E2E testing with the help of additional resources. 3. Completion of UAT script preparation by 7 November. 4. Resolve Issue for S&V team In HET and allow scnpting to continue.
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SOct 1S Dee 08 5 Dec 08 1 Dec 08 1 Dec 08 1 Dee OS 29 Jan 09
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END DATE 4 Dee OS 31 Oct OS 4 Dee OS 28 Nov 08 27 Jan 09 4 Feb 09 28 Jan 09 28 Jan 09 28 Jan 09 4 Feb 09
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The Business Readiness team IS reporting Green because: > Received Drop 1 of training materials, work Instructions, simulations and Quick Reference Guides, as part of IBM deliverable. Currently being reviewed by QHEST. SSP have recetVed all tr8lning malenals to date and are currently commencing orientations sessIOns to famiDanse SSP staff with new processes. Introduction of HRIFl representative to blended team positive Wcx1<shop to be conducted 6/11 to provide additional detail and commence forward planning for HRIFI impacts wtth respect to change, communications and training. Line Manager Update 3 currently in development - date has been extended due to change of topics, as previous toPIC (concurrent employment) dependant upon updated HR policy, not finaHsed yet. Outstanding ISSue of multiple room bookings for UAT training resolved - AS-CR will be used for Technotogy IS reporting AMBER because: > Week day support anrangemenls have been rejected by CorpTech, hoWever weekend support is still being provided (Basis, Non-SAP, Treasury, and CITEC). A Change-Request needs to be raised against the SPO to move this forward. For the Technology team to report Green, the anrangements for support need to conflmned and agreed. General Notes: > Issue IS00226 Wor1IDrain Release Application - closed . > Further diSCUSSIOns occurred around after hoUIS support. Spreadsheet has been updated to reflect common agreements i.e. back ups always turned off during data loads, all environments impacted are listed and the activity occumng e.g. data migration, UAT, PPRT etc. > UAT2 Workbrain (CWJ) prepared and ready for data migration to commence (once data has been completed into HEU310). > Preparation for pre-cutover Simulation 1 activities commenced. > Environment changes made to allow PPV to continue until 1pm Monday - this IS not expected to have any Impact to the cutover simulation schedule or other Technology activities planned. > Wor1<ing with Service Management to detemnlne dependent support required and a formal support channel.
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Reporting RED due to the delay in the data loads for Workbrain UAT1 .
Reporting Amber for next week due to: ~ Risk that load performance issues and delays in the running of the SAP to WB interfaces win result In DMT being unable to complete Workbraln UAT1 loads In the timeframe available. Actions required to report Green next week, are: 1. UAT1 WB data loads to be completed by DMT COB Friday 7 Nov. Note that due to the performance of the Workbram loads there is a risk that this may not be complete by Friday. 2. UAT2 SAP data loads are planned to be completed by DMT COB Wednesday 5 Nov. 3. Build Team needs to advise OH by 6 Nov how 9002 records, with !historical pay scales, are to be loaded so UAT1 data can be reloaded . Defect #1713.
Services
Data Migration (Lee Lehnberg & Shane Morrish)
UAT1 - UAT1 loads for WorkbralO are behind schedule because of delays with the runn ing of the Interfaces. Further delays have occurred due to the Interfaces needing to be rerun.
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UAT2 (FI) - SAP Data Loads into HEU 310 has commenced this week to be completed approx. Wednesday next week. Workbram loads can then commence after the Interfaces have been processed.
pplU - Planned to complete Data Migration and handover to the test team by 24 Nov. For PPRT only OH have been requested to extract Adhoc Rosters from Lattice Timesheet data (rather than ESP which is what is currently being done). This requires new transfomnatlon programs to be written. Sample files will be provided Friday 7 Nov for testing.
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we migration files Into the PPV enviro.nment was completed this week.
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The request to start Cutover Simulation 1 early could present some problems relating to readiness Whilst considerable progress has been made in mitigating RS-<J0183 by ImproVIng dataload, there remain substantial business 'chanenges' and more detailed work IS required on how to mitigate the impact on the bUSiness.
1. Finalise the Business Simulation 1 detailed schedule by Wednesday COB - reflect the detail of the Oataload improvements In the Simulation 1 approach. 2. Agree an approach with the bUSiness for the Interim Business Process and Procedures reqUired to deliver a successful cutover and simulate theses fully In Simulation 2.
Note: The requirements for SOW 9 Bra now covered in a separate section (Implementation) In this report.
The Support team is reporting Amber because:
> >
1.
An initial draft of the scope for SOW 9 has been created but not yet reVIewed with CorpTech. SOW 9 .....,rk is not yet in the schedule.
2.
3.
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Develop and agnee the scope of SOW 9 - by 14/11~008. Develop Schedule by 2111112008. Develop Accountabilities Matnx and Statement of Work by 28/1112008.
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, .. . 1...
FiHR QHIC Weekly Report: Week 2008-44 6. Issues - Critical and High Impact (900 or 700)
documented in the BAD and design specifications. QHIC and QHEST have scheduled a series of scope control reviews to lock down solution. Impact documented in CROOOO58 which has been rejected by IS-00218 QHIC Go Live date of System Test and start of end to end testing. These delays have themselves been caused by a number of contributing factors ranging from changing requirements, through insufficiently frequent code drops to test result comparison tools not functioning correctly. The current Target schedule has been developed to
- Payrun Process not clearly defined. There IS an Issue that the Payrun processes are enough or in enough detail (wor1< Instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work IS not clearly in scope of the QHIC proJ8CI under SOW 8 but is needed for a QH1469 - There is an issue that the QHIC pay run process was not develoPed In accordance with the Design Document. IBM suppRed the functional specification used for the design and development Amanda Doughty will schedule a discussion with Paul Hickey, Jacqui Mazebrada and Scott Euston to understand the approval the chanaed functional specification) to change the design and build of the pay nun process from
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Hickey
Paul Hickey
I 07111/2008
Amanda Doughty
Amanda
Doughty
Commencial in Confidence
7.
RS-00187 - SOW 8 - nsk of delay due to ISSUes arising from End to End testing.
There completion of End to End testing will be delayed by up to 2 weeks due to failure to properly apply Workbrain
software uPdates (see issues IS-00225 and IS-00226), resulting In the need to reset the End to End lesting
enVironment for Workbrain and restart End to End testing.
Scope of End-to-End testing has been altered by agreement with OHEST to meet original completion dales. . risk should be the busmess will manage the April 2009 Nursing to meet the scheduled 23rd date. that the results from Slress and Volume testing may Indicate the raqUirement for additional design & !eSting and/or procuremenl of additional hardware resulting in possible delays to the schedule.
QH-1452 - There is a risk to the QHIC project go-Ilve date should any task or deliverable not meet the
schedule date as there is no contingeney In the current OHIC schedule.
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Wendy
Wendy
Jaques
Jaques
Doughty
Jones
Implementation
Tony
Doughty
Commercial in Confidence
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8.
a.
Change Requests
Approved Change ' equests R
CR000073 CROO0074 CR000094 CR000103 CROO0104 CROOOl13 CROOOl14 CROOOl19 CROOOl30 CR000131 CR000132 CR000133 CR000134 CROO0135 CROOOl36 CROO0137 CROOOl38 CROOO141 Concurrent Employment (SAP) Workbrain Manual Entry (Workbrain) Leave Paid in Advance (Workbrain) IS18 Security Compliance (Workbraln) Workbraln Security Groups (Workbraln) ROO Processing Offenders Health Service - 6 New Wage Types (Workaround) Matemity Leave MaXImum Duration Team Name Change - no cost change request Toil expiration - no cost change request BringIng Nurses Back into the Workforce Program - no cost change request Secondment Unpaid - no cost change request Remove Time Codes - no cost change request Leave Balance for Day In Lieu Addition of Cascade Requirement for LSL-VMO VMO Recreation,Leave as per VMO LSL V1s~ing Medical Specialist (VMO) Outreach Package (Workaround) Defect 932 Guaranteed 4 hours
b.
CROOO152 - Testing Resource - submitted to SPO. CROO0153 - Resolution of Defect 1352 - Part Day Leave - with SPO CROOOl54 - Resolution of Defect 435 - Remote Area Nurses Incentive Program - with SPO
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SOW 8 - Takeover of XFA accountabiUties - with IBM for changes to aUgn with CR000129 payment plan
d.
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17 0125
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14/312008
2212/2008
Y Y y Y
and Integration \lies. Funcflonalspeamcanons for Reports, fenns, enhancements and interfaces. Process definitions for in-
2212/2008
100%
2212/2008
I,
141412008
25n12008
Configuration specification Impact Assessment Wor1<shop Completion Report Communication Strategy !let centricl Development, coding, unit testing (TechnICal Specification) base templates
T R
141412008
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100% 100% 100% 100% 100% 100%
L E
I Approved
A E
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I Approved
Submitted
Y Y
22J212OO8
I Approved
I Approved
14/412008
Commercial in Confidence 18 of 25
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29/1212006 04l02I2009
N/A
90%
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100% 100%
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Development Development
Y Y
N
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, Development
3OrTI2OO8
22I2l2OO8
1610212009 22I2l2008
Y Y Y
31/10/2006
3111012008
1211212006 I 1211212006
1811112008 I 16111.12008 I
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100% 100%
0%
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induding but not limited to: Hand OVer Acceptance including Knowledge Transfer Completion Report to CorpTech Service Managemenl Lessons Leamt Log Completion Legacy Data Assessment Strategy & Plan Business and People
2710312009
Z7103109
0%
Review stage: Scheduled for preparation 'Under review Submitted for Acceptance Accepted as is Accepted with minor reViSion Accepted revised version reqUIred Not accepted maJor revision necessary Not accepted reVised version requlled Not subject to Acceptance
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November 2008
8 minutes
PPV. Only run on Pay Monday. Xl 'interfaca untested but not to be an issue because of the simplicity of the use of XI as a "shuttle"
8 GBI.
manually split into 10 separate files and run concurrently. all records were k:>rocessed in 48 minutes. DeSign work has begun to determine how best .to incomorate file splits into the final solution.
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0:44
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Commercial In Confidence
Leave
Balances
IFutur>! Leave Absences
Recalculation must be executed on the completion of all data loads. It is expected tI1at this activity will take between 5 and 8 hours based on previous execution. This activity will commence on 03/11108.
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QHIC Project
CorpTech Service Management Release Coordinator Update
04 November 2008
2. CorpTech SM Management Activities a. Process i. Payrun Process 1. Draft walkthroughs of process have occurred in the last fortnight. Expect that a revised draft of this will be released. tomorrow. High level process has had some amendments but does not currently have level of detail required relative to error handling and HRFI processes. Feedback to be provided by EOW. Irrespective of who in SSP will run some of the HRFI processes they need to be visible with error handling showing relevant parts of CorpTech SM.
RT
1. CorpTech Service Management - Key Focus Areas (more detail of these is provided in the remainder of the report) a. Payroll Process i. CorpTech SM and Health SSP only received overviews of Payrun process 27/10 With Health SSP we are currently providing feedback on these back to IBM. Generally we need to see more detail associated with processes like HRFI, and improved visibility of error handling . There may be some potential processes that may be better handled by the SSP instead of CorpTech . Due to splitter processes operating there a number of questions relative to the number of reports generated, how they are potentially aggregated and disseminated to business areas for review/action . Also determination of the final payrun . cycle is dependent on measurements from final performance testing not expected to complete until end of January. Until that time any risks associated with completion of payrun cycles within given operating windows should remain open. b. SIT Testing i. A query was raised at the previous Steering Committee regarding involvement of CorpTech SM in SIT. I have confirmed that CorpTech SM are not involved in executing SIT tests associated with interfaces. CorpTech SM will provide technical support to IBM staff executing interfaces tests as part of SIT tests, as well as QHEST staff executing end to end interface tests during UAT. c. UAT i. The requirement for knowledge transfer and user familiarisation to members of the Payroll Bureau as a pre-requisite to them running UAT as been raised for a number of months . OHEST have advised IBM are not providing work instructions or required KT / Trg for Payrun process. This needs to be clarified with IBM, or if required, the project raise a CR for suitable briefing from functional build team to SM Payroll Bureau / HR Apps to occur. d. Out of Hours Work i. IBM have a technical coordinator responsible for managing this process across CorpTech TS and SM areas. ii. Initial rosters have been put in place for CorpTech SM to support out of hours work between 24/12 and 04/01 . iii . The project is preparing a CR around a request to provide extended out of hours support from 01 /12/08 until 31/03/09 . This CR needs socialisation at the Project Directorate level before CorpTech SM will commence dialog with CorpTech SM Directors relative to responding to this request. e. Cutover i. OHEST have assigned a SAP experienced resource to assist the IBM lead. While the Technical Cutover schedule is well developed, considerable more enhancement of the Business Cutover schedule needs to occur. Ie: Activities around data and agency satellite satellite systems, legacy system processes. Considerable socialisation of cutover processes including mitigations associated with contingency planning need to occur with the business. Simulation 1 is expected to highlight some of shortcomings within the current business cutover schedule . It has been recommended that an iriitial cycle of the pay be run directly following the 2" simulation to quantify timings around the impact of ALCS on the initial payrun. ii. In terms of load and processing time efficiencies significant improvements have occurred in Workbrain load times.
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QHIC Project
CorpTech Service Management Release Coordinator Update
04 November 2008
2. Feedback has been provided to IBM Project Director that CorpTech SM expect that we will need to look at outcomes from Performance Testing completing between Dec and Jan to influence what is required in terms of final payrun process. b. Build i. Waiting on IBM build team to provide list of transports applied (post snapshot) and also fixes made . c. UAT i. Receiving regular updates for PDR docs. ii. Payrun Process Familiarisation and KT outstanding issue (see below). iii. Arranging addition security familiarisation for HRFI UAT Team iv. Scripting being completed v. Security setups occurring Training i. Receiving regular updates to training documentation ii. Communicated to SM Directors Trg approach iii. CSS Trainers scheduled to attend TTT iv. Still need to plan potential TTT with UAT Leads in first week of November v. Need to confirm approach for HRFI Trg and KT strategy (ie: SOW9) Out of Hours Work i. CorpTech SM roster is in place for 24/12 - 4/01. Outstanding areas are Quality Centre Team (Hans) and Technology (Clayton) . ii. CR pending associated with additional request from 01/12 - end of project. Needs detail added for 01/12 - 31 /03. May be costs. After CR is endorsed by Project Directorate we will start to collect additional roster details via SM Directors. iii. IBM need to confirm operating protocols for engagement of on-call support. QHIC Related FAMMIS Costs i. Clayton Brennan is receiving invoices from QHID relative to QHIC FAMMIS costs. Wendy Jaques is following these up with SDA and will get back to us. SOW9 i. Scoping and planning has commenced . (Coordination is TS and BF) ii. Need to discuss requirement for HRFI KT and Trg as part of scope. Cutover i. IBM are now involving QHEST more in the coordination process . (BF out -> Pine Plenaar In). This may be IBM's way of resolving the resource issues. ii. Current level of detail schedule immature but components will be used for Sim 1 shortly. Further refinement required in terms of satellite systems, and legacy processes that are pre-req to data extraction. Cutover Coordination needs to dri~e this back to business in terms of requirements and engage relevant areas of SSP and/or CorpTech SM as required. Also need to include allowances for first time running of processes. iii. In terms of load and processing time efficiencies significant improvements have occurred in Workbrain load times . ALCS first payrun time may be an issue. iv. Need to include detailed Acceptance Criterion at relevant Tech Cutover, Business Cutover and Handover stages. Post Project Activities i. A number of post project activities require coordination . They include: 1. Development of QHIC solution enhancements to replace interim workarounds 2. Management of QHIC to meet Legislative requirements for June 09. 3. Management of stack releases that may need to be applied to QHIC system. ii. Membership of a coordination team is being developed and this team needs to meet to review current workarounds and pending requests flagged through the QHEST Scope Review Committee.
d.
e.
f.
g.
h.
3. Whole of Project Areas of Interest a. Completion of Build i. Late inclusion of CR's and ALCS in Baseline 4 drop for beginning Dec - unknown impact on UAT. b. Testing i. Overall Test Results
RT
i.
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CHIC Project
CorpTech Service Management Release Coordinator Update
04 November 2008
1. Concern related to number of Sev 1&2's particularly those in business area (see defect chart page 23). Considerable demand on business at present. ii. Award Testing 1. Checkpoint has moved to 30/11 iii . ALCS Drop 1. Potential risk associated with drop of ALCS at start of UAT. c. Perfonrnance Testing i. Checkpoint for PPV2 has moved to 30/11 ii.
5. Risks a.
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CorpTech SM QHIC Weekly Status Report 20081104 Page 3 of 3
EA
Pending CR associated with request for extended out of hours support for 01/12 - 31/03 i. This likely req uest is outside of normal SLA's and may lead to additional costs and potential HR issues.
SE
4. Issues a. No UAT KTlTrg for Payroll Bureau i. Advised earlier this week will not be included in TTT ii. Advised by I BM to lodge a CR.
Overall Status
Payrun processes have been published in final draft for formal review.
The Design and Build team has completed the development work to improve performance of Workbrain data load. Test results
to date demonstrate a significant reduction in execution times to between 12 and 16 hours from 5-7 days. Further testing to
take place to confirm these improvements prior to release for UAT 2 data load and Go Live Simulation 1.
Testing of Calc Groups is now being performed using the automated test tool. Tests have been executed against all 221 Calc
Groups and the team is now focussed on analysing and correcting test failures. To date, 75 Calc Groups have been analysed
and passed as clean with the majority of errors found in data or business scenarios . 10 Calc groups have defects preventing
them from being passed . The team continues to report RED because the target for clean passes was 91. The team expects to
report Amber next week.
Non-Awards testing 'have made further progress and are close to completion - team reporting Green.
Additional resources have been provided to End-to-End testing which remains at RED with some improvement in progress.
The forecast change to resolve the issue of how to pay part time employees reduces the testing required this month and the
team is now focussed on completing the remainder of the end-to-End tests by 28'h November.
The Performance Improvement Plan has commenced with tests undertaken to remove CATS from the solution . Results show
that there is a 44% improvement in upload times compared with CATS and one step is removed by this change. The forecast
improvement against results in appendix 3 is approximately 3 hours.
UAT script preparation is still behind schedule due to level of rework required to complete scripts. Team is reporting RED but
can continue this work until 14/11 without affecting the schedule.
The UAT Strategy has been accepted.
The QHIC project is reporting red because the' Test and Data Migration teams are reporting red . Team is forecasting red for the
next period because it is unlikely that all actions to move to Amber will be achieved .
The Test team is reporting red because Workbrain Awards testing is still behind plan and reporting red, E2E testing is still
behind plan and reporting red and UAT preparation is reporting red .
Data Migration is also reporting red due to the delay in the data loads for Workbrain UAT which is not on the critical path but
needs to be completed as soon as possible .
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Return to within 30% of plan for Workbrain Award s testing through greater use of the automated tool with
cleaner data.
Return to within 30% of plan for E2E testing with the help of additional resources. Completion of UAT script preparation Complete outstanding impact assessments by UAT team
The Business Readiness , Technology, Cutover and Support teams are reporting Amber. Design and Build and Data Migration are forecasting Amber. Issues causing these teams to report Amber are: There is a significant amount of work required from the Design and Build team to deliver Change Requests, remove CATS
from the solution and deliver defect fi xes in time for start of UAT on 1/12. The team is at capacity.
The Business Readiness team is reporting Amber due to outstanding training activities as a result of delayed dependency
for functional review of remaining incomplete work instructions and simulations by the Design and Build team.
Week day and weekend support arrangements have been rejected by CorpTech, however weekend support is still being
provided (Basis, Non-SAP, Treasury, and CITEC). A Change-Request needs to be raised against the SPO to move this
forward .
Risk that load performance issues and delays in the running of the SAP to WB interfaces will result in the Data Migration
Team being unable to complete Workbrain UAT2 loads in the timeframe available.
Whilst considerable progress has been made in mitigating RS-00183 by improving dataload, there remain substantial
bus iness 'challenges' and more detailed work is required on how to mitigate the impact on the business.
Whilst there is a plan in place to complete SoW 9, this is at risk to completion due to conflicting priorities.
The Process and Design and Build teams are reporting Green this week. For the QHIC team to report Green the following must occur:
T R
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I Test Test Test
I 14/ 11 12008
14/ 1112008 14/ 11 12 008
Obtain immediate approval for all submitted change requests so that work can be scheduled
and commence.
Be provided with improved Data Load performance to mitigate RS-00183 by 10/11 /2008. Agree planned activities to ensure work instructions are available by 12/12/2008 and simulations are updated by 09/01/2009. Return to plan for WOrkbrain Awards testing. Return to plan for E2E testing . Confirmation of out of hours support arrangements. Develop and agree the scope of SoW 9 - by 14/11/2008 . Develop Schedule for. SoW 9 by 21/11/2008.
Agree an approach with the business for the Interim Business Process and Procedures required to deliver a successful cutover and simulate these fully in Simulation 2. Determ ine the impact of the ALCS development to the QHIC PDRs.
The Master Schedule has been modified to align to the detailed schedules.
T R
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Test Test
Business Readiness
I 14/11/2008
14/11 /2008 14 /11 /2008 14/11/2008 14/11/2008 121/1112008 2111112008 24/11/2008 28/1112008
QHIC Team
Agreed Project Implementation Schedule Project Execution Plan Solution Blue rint Enhancement, Reports and Forms and Integration strategies. Functional specifications for Reports, forms, enhancements and interfaces. Process definitions for inscope processes. As Built Solution Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, coding, unit testing (Technical Specification) base templates
14/3/2008 22/2/2008 12/7/2008 22/2/2008
Y Y Y Y
I Approved
Approved
22/2/2008
14/4/2008
T R
251712008 14/4/2008 22/2/2008 14/4/2008
R I
I
100% 100% 100% 100% 100%
L E
I Approved
Y
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Submitted
I Approved
I Approved
I Approved
100%
%
Deliverables I key work products Planned Current complete! planned Contract doliverab le (YIN) Review stage
date
Due Date
II ;
Status
date
....
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Test ScriptsfTechnical Specifications for Reports, forms, enhancements and interfaces. System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth ments Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion
2911212008 0410212009
I 2711012008 I
2911212008 0410212009 N/A 3Ofl12008
221212008
I
90%
I Approved
Development Development
0% 0%
Y Y
NIA
NIA
N N
Y Y Y Y Y
I Development
I Development
100% 100%
0%
1810212009
1810212009
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3111012008 1211212008 3111012008 1211212008
0410312009 I 0410312009
1810212009 I
2710312009
T R
18102109
R I
100% 100%
0%
L E
I Approved
A
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A A A A
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roved
Development
Based on draft revised schedule Based on draft revised schedule Based on draft revised schedule.
60%
10%
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Based on draft revised schedule Based on draft revised schedule Based on draft revised schedule
0%
0%
y y
27103109
"t::E l U[
Project Closure Report including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People Transition
I 27/03/2009 I
27/03/09
0%
I Not commenced
I 27/03/2009 I
27103/09
0%
I Not commenced I
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run as a single lIIe the job timed out as it used up all available memory (up 8 GB). manually split into 10 separate files and run concurrently, all records were Iorocessed in 48 minutes. Design work has begun to determine how best to F.nICnroorate file splits into the final solution . (with 10 splits): 48 min records processed : 461,682 nee Data into IT2001 second PPV cycle this file was split into 16. (with 16 splits) utes run in single thread the job was cancelled after seventeen hours, during it processed 250,000 records. run in 10 separate threads, divided up by number range, the process took 5 and 3 minutes. Reducing this execution time is the priority development for Performance Improvement Plan . The target is less than 1 hour. threads running): 5 hrs 3 min splitters to process in ten simultaneous batches .
L E
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0:03
0:48
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:,==.:.:...=c..:.:.:;::..;:=-='::.:ln7::-,:------:__ Its generated for 61,225 employees in ten splits taken: 31 min manually into 10 files. taken 44 min
ng extracts and reports were run simultaneously. with the longest running Iprocess being the exceptions report. Extract - 40 min IP"vroll reconciliation report - 34 min Declaration - 23 min IQSuper - 13 min
etc
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1:11 11 :58
45
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1610312009 I Date
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Support to progress the sign-<>ff of CROO0129. Approval of folloWIng Change Requests: ~ CROOO163 Part lime Employee Pay calculation ~ CR000164 - Superannuation with no TFN workaround ~ CR000167 - All Purpose Allowances Agreement to schedule adjustments to
T R
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40124
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Steering Committee Members Steering Committee Members
11111/Z008
11/1112006
1911112008
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..... _--'
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4.
Overall Status
Payrun processes have been published in final draft for formal reVIeW.
The Design and Build team has completed the development WOf1( to Improve performanoe of Wor1<braln data load. Test results
to date demonstrate a significant reduction in execution times to between 12 and 16 hours from 5-7 days. Further lesting to
take plaoe to conftrm these improvements pnor 10 release for UAT 2 data load and Go Live Simulation 1.
Testing of Calc Groups is now being performed using the automated test tool. Test have been executed against all 221 Calc
Groups and the team Is now focussed on analYSing and correcting test failures. To date, 75 Calc Groups have been analysed
and passed as clean with lhe majority of errors found In data or bUSIness soenarios. 10 Calc groups have defects preventing
them from being passed . The team continues to report RED because the target for clean passes was 91. The team expects to
report Amber next week.
Non-Awards testing .has made further progress and Is close to completion - team reporting Green.
Additional resources have been provided to Endte>-End testing which remams at RED with some improvement in progress.
The forecast change to resolve the issue of hOw to pay part time employees reduces the testing required this month and the
team is now focussed on completing the remainder of the end-to-End tests by 2S"' November.
The Performenoe Improvement Plan has commenoed with tests undertaken to remove CATS from the solution. Results show
that there is a 44% Improvement in upload times compared with CATS and one step is removed by this change. The forecast
improvement against results In appendix 3 is approximately 3 hours.
UAT script preparation is still behind schedule due to level of rewor1< reqUired to complete saipts. Team is reporting RED but
can continue thiS wor1< unttl14f1110S without affecting the schedule.
The UAT Strategy has been accepted.
The QHIC project is reporting RED because the Test and Data Migration teams are reporting RED. Team IS forecasting 'RED for the next period because It Is unRkely that all actions to move to Amber will be achieVed.
The Test team is reporting RED because Wor1<braln Awards testing is still behind plen and reporting RED, E2E testing 'IS stili \ .
behind plan and reporting RED and UAT preparation IS reporting RED.
Data Migration IS also reporting RED due to the delay in the data IoadsforWor1<braln UAT which IS not on the critical path but
needs to completed as soon as possible.
Commercial in Confidenee
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- --- - - -- -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - .>.
Retum to within 30% of plan for WorI<braln Awards testing through greater use of the automated tool with cleaner data_ Retum to within 30% of plan for E2E testing with the help of additional resources_
Yin 1 WB Elata laaEis la be eampleteEI by gMT GOB I'FiEiay 3l Osl. Nate thai Eille te the perfGimaRse ef the I,AJaFkllraiR laaEis lheFe Is a Rsk IAailRis may net Be Gamplete-by I'FiEIay.
Prepare ALGS les! 'mpast assessment-and-putoommilte<J-tesHlffeFl iAle pFejoot sslleElYle Ily TyesEiay 4 Navemller 2glla. Completion of UAT script preparation
The BUSiness Readiness, Technology, Cutover and Support teams are reporting Amber. Design and Build and Data Migration are forecasting Amber. Issues causing these teams to report Amber are:
}> }>
T R
}> }> }>
There is a significant amount of work requIred from the Design and Build team to deliver Change Requests, remove CATS from the solution and deliver defect fixes in time for start of UAT on 1" December 2008. The team is at capacity. The BUSiness Readiness team is reporting Amber due to outstanding training activities as a result of delayed dependency for functional review of remainIng Incomplete work Instructions and Simulations by the DeSign and Build team. Week day and weekend support arrangements have been rejected by CorpTech, however weekend support is still being provided (BaSIS, Non-SAP, Treasury, and CITEC). A Change-Request needs to be ,raIsed against the SPO to .move this forward. Risk that load performance Issues and deillvs In the I'\lnnlng Of the SAP to WB interfaces will result in the Data Migration Team being unable to complete Workbraln UAT2 loads In the timeframe available. Whilst considerable progress has been made In mitigating RS"{)0183 by Improving dataload, there remaIn substantial business 'challenges' and more detailed work IS required on how to mitigate the Impact on the bUSIness. Whilst there IS a plan in place to complete SOW 9. this is at risk to completion due to conflicting priorities_ and Build teams are Green this week.
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Test
Qata MigratiaA
14/1112008
~ III g,l2llga
+eat
Test Test
14/1112008 14/1112008
The Process
Commercial in Confidence
~ . -"- -
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- ~~
Obtain Immediate approval for an submitted change requests so that work can be scheduled and commence.
~iRaliae the 9wsiAe88 Sim"laIieR 1 detailed 8ehedyle by 'A'eElA86dErj' COS tAB Qatalead impJ8\'eFReRl& tA the SIFFUllat.isR 1 aflPFGast\.
8..1.:1 TeaFR Reeds te adVIse QI-I lay 8 Ns'I t\EW\' 0002 reGard8. " . histQFieal pay ssale6. BFa Ha ge leaded S9 UA:r1 gata;aFt be relaaEled, gefeGt.1713.
QttaR a F&'A8Vt' ef the QIoIIC Salu&isA le identify sWj piB.SRtisl sellltioR gape piRer te
B8fRpietieR of _URI p~a6e.
b1A:r1 \OQil data leads te S8 ;empleteEi 9y Qu:r COB t=Rday 7 ~J9. Iete #lat dYe 19 If!te ~BFf9FmaRGe 9f U:le \A"tMdn:aiR lead& "BFa is a Ask that tAil FRaY Ret tae SSFAplete ~ ~AElay:
Be provided witfl improved Data Load performance to mitigate RS.oo 183 by 1011112008.
T R
Agree planned activities to ensure work instructions are available by 1211212008 and Simulations are updated by 09l01J2009. for WOrkbrall Awards testing.
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Cutover BUSIness Readiness Test Test Technology PrOject Director Project Director
Q7+1-U2QQ8
10/1112008 14/1112008
114/1112008 121/1112008
Commercial in Confidence
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Agree an approach with the business for the Interim Business Process and Pnocedures reqUired to deliver a successful cutover and simulate these fully in Simulation 2. Determine ttle impact of the AlCS development to the QHIC PDRs. Develop Accountabilities Matrix and Statement of Work for SoW 9 by 28/1112008.
The Master Schedule has been modified to align to ttle detaUed schedules.
Past due and yet to be approved: o None. Due next week: o None.
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I Process
Director
24/1112008 2811112008
I ProjeCt
Commercial' in Confidence
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CommercIal in Confidence
.,
STARTOATE 8 Sep 8Sep 28 Nov Pre-Parallel Test Stress and Volume Test Parallel Payroll Test QHEST User Acceptance Test HRFI UAT
The Test team is reporting Red because : E2E tasting IS behind plan. Wor1<braln Awards testing is behind plan. UAT test script preparation behind plan due to ongoing review and revision of test cases. There are a nOO'lber of Incomplete UAT impact assessments meaning overall impact to the current UAT schedule IS not knCllNll.
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Actions required to move to Amber are: 1. Retum to within 300/. . of plan for Wor1<braln Awards testing through greater use of the automated tool with cleaner data. 2. Return to wKhln 30% of plan for E2E testing wijh the help of additional resources. 3. Complete balance of UAT scripts by 14 November. 4. Complete outstanding Impact assessments by 14 November.
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Business Readiness (Natalie Molloy)
Outstanding training activities as a result of delayed dependency for functional reVIew of remaimng Incomplete work instructions and simulations.
Actions required to report Green Include: 1. Agree planned activities to ensure work Instructions are available by 12/1212008 and simulations are updated by 0910112009. ' and communication activities are green and progresSIng to schedule. Technology IS reporting Amber because:
> W9f!JK day support arrangements have been rejected by CorpTech. A Change-Request needs to be
Services Technology (JusUn
Kilimnlk & Nicola Stubbings) raised against the SPO to move this forward. Meetings occumng with CorpTech Tech Solutions to resolve on Friday (14111) General Notes:
>
>
Reporting RED due to the delay in the data loads forWorkbrain UAT1 & 2 Reporting Amber for next week due to delays potentially delaYing loads for UAT2.
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Actions required
1. PPRT SAP loads completed by next Tuesday 11 Nov 2. Resolution of Defect #1782 and performance ISSUes (Indudlng Recalc) to allow: a. UAT1 Workbraln data to be corrected/reload by next week. b. UAT2 Workbraln loads to complete next week c. PPRT Workbrain loads to complete by Friday 14 Nov
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UAT1 - UAT110ads forWorkbratn are complete however a cut over Item: RECALC IS still runn ing. Further delays have occurred due to the interfaces needing to be rerun. Workbrain rosters may need to be reloaded due to a new issue found with 'Employee Roster Shift Pattern migration program. It did not override the schedule correctly In certain scenanos. Defect #1782
UAT2 IFI) - Workbrain loads has yet to commence awa~ing performance tuning outcomes and Defect #1782.
PPRT OM files received Thursday - loading commenced gam Friday. Payroll Files received Friday 12pm loads in progress.
Technical Cutover Simulation has complete successfully - the Business Cutover Simulation IS in progress and on schedule to complete this week.. The cutover status continues
}> }>
The improvements in the data load times are currently being tested as ,p art of Simulatton 1. There remain significant business 'challenges' and more detaBed work is required on how to mitigate the impact and risk for the bUSIness (SSP). Develop and test approach w~ the business for the Interim Business Process and Procedures
9
(Tom Sheckleston &
Progressed w~h clarifying content for SOW9. ReVISed draft will be prepared this week w~ a view of agreeing scope by end of this week. The Implementation status IS reported Amber because:
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Brian
Frederick)
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For this report to move to green, the team needs to: 1. 2. Prepare an u~ated draft scope document with CorpTech and QH-EST by 14/1112008 Develop Schedule bv 21/1112008
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IS-001n Calc Group build is documented in the BAD and design specifications. QHIC and QHEST have scheduled a series of scope control reVIeWS to lock down soluHon. Impact documented in CROO0058 . hich has been rejected by w Go Live date delayed. The Go Live date has been delayed because of delays In completion
of System Test and start of end to end testing. These delays have themselves been caused by a number of
contributing factors ranging from changing reqUIrements, through Insufliaently frequent code drops to test resu~ companson tools not functioning correct1y. The current Target schedule has been developed to address this issue. - SOW 8 - Payrun Process not clearly defined. There IS an Issue that the payrun processes are not defined clearly enough or In enough detail (work instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work is not cIeaI1y in scope of the QHIC project under SoW 8 but is needed tor a UAT and for Go Live. IS an issue that the QHIC pay run process was not developed In accordance with the Design Document. IBM supplied the functkmal specification used for the design and development The SDA provided proof of approval to change the payrun process from a 14 day forecast to a 7, 4, 3 day prop In arrears approach. Queensland Health will verify the effectiveness of the new pay run process by mapping the process to the
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a nsk lhatlhe results from Stress and Volume testing may indicate the reqwrement deSign & testing andlor procurement of addi!iOnal hardware resulting In possible delays to the
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Change Requests
Approved Change Requests
CROOOO73 - Concurrent Employment (SAP) CROO0074 - Worl<llf'ain Manual Entry (Wor\(br'aln) CROOO094 - Leave Paid 'in Advance (Wor\(brain) CR000103 -ISI6 Security Compliance (Workbrain) CROOO 104 - WOr\(bratn Security Groups (Wor\(brain) CROO0113 - RDO ProcesSing CR000114 - Offenders Heallh Service - 6 N_ Wage Types (Workaround) CR000119 - Maternity Leave Maximum Duration CROO0130 - Team Name Change - no cost change request CR000131 - To~ expiration - no cost change request CROOO132 - Bnnglng Nurses Back Into the Worldorce Program - no cost change request CR000133 - Secondment Unpaid - no cost change request CROOOI34 - Remove Time Codes - no cost change request CR000135 - Leave Balance for Day in Lieu CROOOI36 - Add~ion of Cascade ReqUIrement for LSL-VMO CROOO137 - VMO Recreation Leave as per VMO LSL CROOO138 - Vlslttng Medical Specialist (VMO) Outreach Package (Workaround) CR000141 - Defect 932 Guaranteed 4 hours
b_
CROOOO99 - &JW 8 - Takeover of XFA accountabil~ies - submitted to CorpTech for approval CR000148 - Employee Group/Subgroup combinations - ready for sublnlsslOn to CorpTech CROOO152 - Testing Resource - rejected by CorpTech CROOO153 - Resolution of Defect 1352 - Part Day Leave - submitted to CorpTech CROOOI54 - Resolution of Defect 435 - Remote Area Nurses Incentive Program - submitted to CorpTech CROOO155 - Roster Contiet Report (2 days effort) - approved by release Steering Committee - being pnced for submiSSIOn to CorpTech CROOO157 -Nurses Meal Allowance (effort reqUired 13 Days) (currently has a wor\(-around, may be removed/cancelled) -approved by release Steamg Committee - being priced for submission to CorpTech. CROOOI58 - Child Support Deducttons and Gamishes (effort required 5 Days) - approved by release Steenng Committee - being pnced for submiSSIOn to CorpTech. CROO0159 - Recall- Offs~ - approved by release Steenng Committee - being priced for submissIOn to CorpTech. Commercial in Confidence 150124
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BAD V4.0 to V5.0 impact - rejected by CcxpTech and with IBM for review. Part Time Employee Pay Calcutation - solution design being developed Superannuation No TFN Wor1<aromd estimate under review. All Purpose Allowances
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Review stage: SchedUled for preparation Under review Submitted for Acceptance Accepted as IS Accepted with minor revision Accepted revised version reqUired Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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run on pay Monday. XI interface untested but not because of the simplicity of the use of XI as a shuttle
run as a single file the Job timed out as it used up all available memol)' (up GB). manually split into 10 separate files and run concunenUy, all records were proCessed in 48 minutes. Design wor1c has begun to determine how best to ,ncorporate file splits Into the final solution. (with 10 splits): 48 min records processed: 481,682 nCeOl
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run In single thread the JOb was cancelled alter seventeen hours, it processed 250,000 records. run in 10 separate threeds, divided up by number range, the process took 5 and 3 minutes. RedUCing this execution time IS the pnority development for Perfonnance Improvement Plan. The target is less than, 1 hour. 5 hI'S 3 min SAP splitters to process In min
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reports were run SImultaneously, the exceptions report. Extract - 40 mIn reconciliation report - 34 min Declaration - 23 min
pSuper - 13 min
distribution report - 3 min exceptions report - 1 hr 11 min taken (elaP88dl: 1 hr 11 min
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FiHR QH IC Project
Weekly Steering Committee Report Week 2008 - 46 Week ending 16th November 2008 Version 0.1 1yth November 2008
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'. 1.
I. Simulation 1 completed on
14/11/2008 but issues have been encountered with the results of the Workbrain RECALC resulting in it being rerun on 17/11/2008. This milestone will no longer be
Test data requirements provided to OHIC Project First execution expected by 2111112008 . Incorporates delivery of recently approved CRs.
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Date will change in line willl adjustments resulting from detailed planning of Cutover process.
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Support to progress the sign-off of previously approved CRs . Approval of following .,. CR000163 .,. CR000164 CROO0167 Change Requests: Pari Time Employee Pay calculation Superannuation with no TFN work around All Purpose Allowances
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4.
Overall Status
Teams have raised and c1esed a significantly larger number ef defects this week. 79 defects were raised with back leg redu.ced
frem 162 to. 145. Backlog ef Severity 1 and 2 defects has reduced from to. 102 to. i"l.
84 Calc Greups are new passed clean. The test team had a target ef 91 so. is still reporting RED. Team lest 2 days ef test
executien due to. a defect introduced in Release 42 and expectatien remains that team will cemplete testing o.f prierity and
active Calc Groups by the end ef Nevember.
Nen-Awards testing made limited progress because reseurces have been applied to. supperting End-te-End testing and is new
reperting Amber. Resources are being returned this week and team is ferecasting to. repert Green .
End-te-End testing has impreved test case executien and has attempted ever 50% ef test cases. Results analysis has also.
Impreved leading to. a sharp increase in defects raised . The team has passed~y a further 16 cases and is still reperting RED
UAT script preparatlen is still behind schedule and centinues to. repert RED.
Data lead and RECALC executien fer UAT envirenments are behind schedule and must cemplete by 24/11/2008 to. maintain sclledule. Data Lead is reperling RED but ferecasting to. repert Green ence the Data Leads are cempleted . Simulatien 1 is new cemplete with a number ef issues arising frem Business Simulatien cempenent. These issues indicate that additienal rehearsals ef the business cutever process are required. In spite ef these issues the simulatien previded accurate execution results which will be used to. refine the estimates fer Go. Live. In particular. Werkbrain Data Migratien executien I. _.1 . .11 _ . reduced to. approximately 12 heurs. ~ ckt. . h oAJ..l t.'JU"'""-L4 ,~ . Status: The OHIC project is reporting RED because the issues described abeve. Fer the OHIC Project to. report Amber, the fellewing must eccur:
Return to. within 30% ef plan fer Werkbrain Awards testing threugh greater use ef the autemated tool with cleaner data. Return to. within 30% ef plan fer E2E testing with the help ef additienal reseurces, Cemplete balance ef HR Payro.ll UAT scripts by 21 Nevember. Cemmercial in Cenfidence
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Finalise a work plan for HR/FI UAT by 21 November and achieve greater than 50% for script preparation. Complete outstanding impact assessments for UAT team by 21 November.
The Design and Build, Business Readiness, Tecllnology, Cutover and Support teams are reporting Amber. Issues causing these teams to report Amber are: )r Design and Build team is at capacity and is under pressure to deliver CRs and resolve defects to support completion of End-to-End testing. )r ReqUirements for week day and weekend support arrangements have been documented and provided to CorpTech for review and subsequent agreement. CR000166 has been registered to cover this requirement ,.. Busines.s Readiness has an outstanding requirement to confirm roles, responsibilities and activities relating to the business transition strategies and a new requirement to include Workarounds within the Business Readiness reporting given the impact the workarounds will have on the business. (Q...... ~ ~ "'(; ~\ ,.. Substantial issues in dataload and interface processing (SAP to WB) were identified during s(mulation1. ).- There remain significant business 'challenges' and more detailed work is required on how to mitigate the impact and risk for the business (SSP). )r SoW 9 work is not yet in schedule and requires the preparation of a detailed plan once the scope of the work has been agreed. The Process team is reporting Green this week. For the QHIC team to report Green the following must occur:
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Obtain immediate approval for all submitted change requests so that work can be scheduled and commence.
Be-previded-wilh~mpFOlle(l-f)ata ..boad-peFfer-maAGe-to-mitigatE>--RS-l}()1-83-l:ly-1OI 1-1-12-ll0a,
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Ag r__llla nned-<lGUvities-tIH*lWfe-WGFk~stFVGlioRs-am-availablE>--by 12.'12.'20Qij ana SiR'lulatioos-afHJpdated-by-09/0-+I2OOB, Return to plan for Workbrain Awards testing . Commercial in Confidence
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Confirmation of out of hours support arrangements. Develop and agree the scope of SoW 9 - by 1411112008. Develop Schedule for SoW 9 by 2111112008.
Agree an approach with the business for the I nterim Business Process and Procedures required to deliver a successful cutover and simulate these fully in Simulation 2.. Determine the impact of the ALCS development to the QHIC PDRs.
Develop Accountabilities Matrix and Statement of Work for SoW 9 by 2811112008 . Complete design and build of outstanding CRs to schedule .
Agree roles, responsibilities and activities that relate to business transition activities by 21111 1 . 08 Impact assessments (both operational impacts and technical impacts in terms of cost and schedule to include certain workarounds into the currenl solution) are 10 be completed for workarounds as per the workaround register. Progress support arrangements to cover immediate requirements. Complete Business Simulation 2, witllthe underlying issues and defects in data load and SAP 10 WB interfaces resolved. ld,<lgreEl approach IforAhe-lnterim Busi!:ess c~toveT: v I and Procedures, requ ired to
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f 1411112008
1411112008 1 2111112008 2111112008
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The Master Schedule has been modified to align to the detailed schedules. Past due and yet to be approved: c None.
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This week the team reports Amber because: ;;- A signifIcant number of defects have been raised by the End-to-End test team which must be closed in parallel with completion of outstanding Change Requests. There is a risk thallhese will not be closed in time to meet teSiing defect turnaround requirements. For tile team to report Green it must: 1. Complete design and build of outstanding CRs to schedule, and 2. Turnaround defects to meet End-to-End testing requirements.
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The Test team is reporting Red because : ;.. E2E testing is behind plan and did not get to within 30% of plan this week. ~ Workbrain Awards testing is behind plan and did not get to within 30% of plan this week. ~ HR Payroll UAT test script preparation is behind plan. ).- HR/FI UAT work plan is not finatised and test SCript preparation is only 20% . ;.. Some UAT impact assessments have not been completed so their impact on the current UAT schedule IS not known. Actions required to move to Amber are: 1. Return to within 30% of plan for Workbraln Awards. 2. Return to within 30% of plan for E2E testing. 3. Complete balance of HR Payroll UAT scripts 'by 21 November. 4. Finalise a work plan for HR/FI by 21 November and achieve greater than 50% for script preparation. 5. Complete outstanding impact assessments by 21 November. The Business Readiness team is reporting Amber due to: Outstanding requirement to confirm roles, responsibilities and activities relating to the business transition strategies. ). New requirement to include Workarounds within the Business Readiness reporting given the impact the workarounds will have on the business .
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Actions required to report Green are: 1. Agree roles. responsibilities and activities that relate to business transition activities by 21/11/08. 2. Impact assessments (both operational impacts and technical impacts in terms of cost and schedule to include certain workarounds into tile current solution) are to be completed for workarounds as per the workaround register. An example IS the TOil strategy. HR Policy has been reviewed, but there is a significant activity related to education of staff to provide TOil balances and then capturing the data as balances are currently kept off system . There is currently no agreed process as to who will capture and input the required data. With respect to change and communications, an issue has been raised around the TOtl data capture process and the Line Managers Update 3 is 'on hold' at direction of Director (QHEST) pending resolution of TOil issue, however this will not impact the go live date.
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Technology is reporting Amber because: :;- Still working through support arrangements with CorpTech. A draft Support Requirements document 11as been submitted and reviewed by CorpTech and this should be finalised this week. A skeleton Change Request has been entered into the system awaiting the support requirement document. Further:
Support from CorpTech will only cover Sev 1/2 issues. CITEC Sev 1/2 support has been arranged.
Still working on Treasury and CorpTech agreements (include FammislService Management support).
Reporting RED due to the delay in the data loads for Workbrain UAT1 & 2
Forecasting Green for next week because data loads are expected to complete by the end of this week.
Actions required to report Green next week, are'
1. UAT2 Workbrain loads to be completed next week
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UATr 1 - UAT1 loads for Workbrain are complete however Workbrain rosters need to be reloaded due to an issue found with Employee Roster Shift Pattern migration program. It did not override the schedule correctly in certain scenarios. Defect #1782. The loads will commence Friday 14 Nov with a Recalc process commencing Monday 11 Nov UAT2 (FI) - Workbrain loads to commence Monday 17 Nov. PPRT - SAP & Workbrain data loads complete.
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Cutover Simulation has completed within planned timeframes but not without problems - A second business simulation is now scheduled for December. The cutover status continues to report Amber because: :i> Substantial issues in dataload and interiace processing (SAP to WB) were identified during Simulation1. y There remain significant business 'challenges' and more detailed worl< is required on how to mitigate the impact and risk for the business (SSP). For this report to be Green. the team n?-~ to: , . } 1. Complete Business SimulatiO~ith the underlying issues and defects In data load and SAP to WB Interfaces resolved . 2. Develop and agreed approach for the Interim Business Process and Procedures, required to deliver a successful cutover. Progressed with clarifying content for SOW9. Revised draft will be prepared this week with a view of agreeing scope by Wednesday of this week. The scope still requires more definition as well as alignment of the underlying contractual commitments. (SoW8 and HRBS support contract). The Implementation status is reported Amber because: y SoW work is not yet in schedule and requires the preparation of a detailed plan once the scope of the work has been agreed . For this report to turn Green, the team needs to: 1. Prepare an up-dated draft scope document wilh CorpTech and QH-EST by 19/11/2008 2_ Develop Schedule by 21/11/2008 3. Develop Accountability Matrix and SoW 28/11/2008
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IS-00172 Calc Group build is taking longer than expected because of clarifications to the requirements documented in the BAD and design specifications. QHIC and QHEST have scheduled a series of scope control reviews to lock down solution. Impact documenled in CR000058 which has been rejected by 8 - Payrun Process not clearly defined . There is an issue that the Payrun processes are not defined clearly enough or in enough detail (work instructions) for the SSP or Pay Bureau to be able to run Ihe QHIC Payroll. This work is not clearly in scope of the QHIC project under SoW B but is needed for a .I and for Go Live. There is an issue that the QHIC solution does nOI currently include the use of a tool to manage the splitting of the SAP payroll programs and other programs which also require multiple inpul files to meet performance requirements due to the absence of such a tool to meet Whole of Government requirements for automated jab scheduling, resulting in the operation of the QHIC solution requiring manual control during every payroll run. QH1469 - There is an issue that the QHIC pay run process was not developed If1 accordance with the waG Design Document. IBM supplied the functional specification used for the design and development. The SDA provided proof of
approval to change the payrun process from a 14 day forecast to a 7. 4.3 day prop in arrears approach.
Queensland Health will verify the effectiveness of the new pay n.m process by mapping the process to the
outcomes. an Issue that the body of work resulting from the Workarounds currently registered is
unknown. as the impact assessments have not yet been carrie-d out. resulting in potential delays to the
schedule andlor pressures upon the business units.
The following activities will be carried out:
- Workarounds will be updated negutarly with priorities
- Detailed Workaround processes will be documented
- Impact assessments will be conducted
release scope is also
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. Kwiatkowski
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Amanda Doughty
Amanda Doughty
28/11/2008
Commercial in Confidence 13 of 24
FiHR QHIC Weekly Report: Week:-= 0-=-08-=---4---.:. . ::.. 6_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ 2::.. ::. 7. Risks - Critical and High 'Impact (900 or 700)
may not run by running a series of Payroll Verification tests to identify any performance issues prior to Parallel Payroll Tootinn These tests are in the revised schedule and have started. Health's FAMMIS system requires a technology refresh as it will be out of support and therefore needs to be migrated by the end of February 08. There is a risk that the migralion activities may impact the QHIC Project due to possible outages or changes in Ihe interface resulting is a risk that the business will be unable to correctly manage the to meet the scheduled 23rd March 2009 go-live date.
- There is a risk that the results from Stress and Volume testing may additional design & testing andlor procurement of additional hardware resulting in possible delays to Ihe to the QHIC project go-live date should any task or deliverable not meet the is no contingency in the current QHIC schedule.
is a risk that the configuration changes andlor developments to be included in drop #4 (scheduled 1/12" 24/12) activities could disrupt the UAT activities also scheduled to commence
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E S
Wendy Jaques Janelte Jones
Dymock
28/11/2008
27/11/2008 20101/2009
Doughty
Commercial in Confidence
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Chal1lge Requests
Approved Change Requests
CR000073 - Concurrent Employment (SAP)
CR000074 - Workbrain Manual Entry (Workbrainl
CR000094 - Leave Paid in Advance (Workbrain)
CR0001 03 - IS18 Security Compliance (Workbrail1)
CR000104 - Workbrain Security Groups IWorl<brainj
CR000113 - ROO Processing
CR000114 - Offende~ Health Service - 6 New Wage Types (Workaround)
CR000119 - Maternity Leave Maximum Duration
CR000130 - Team Name Change - no cost change request
CR000131 - Toil expiration - no cost change request
CR000132 - Bringing Nurses Back into the Workforce Program - no cost change request
CR000133 - Secondment Unpaid - no cost change request
CR000134 - Remove Time Codes - no cost change request
CR000135 - Leave Balance for Day in Lieu
CR000136 - Addition of Cascade Requirement for LSL-VMO
CR000137 - VMO Recreation Leave as per VMO LSL
CR000138 - Visiting Medical Specialist (VMO) Outreach Package (Workaround)
CR000141 - Defect 932 Guaranteed 4 hours
b.
Sow 8 - Takeover of XFA accountabilities - submitted to CorpTech for approval Employee Group/Subgroup combinations - ready for submission to CorpTech ~ .j-~ Testing Resource - rejected by CorpTech l "ot {;,r~ '":J-c.t,.,f). J)~ ~ Resolution of Defect 1352 - Part Day Leave - submitted to CorpTecl1 Resolution of Defect 435 - Remote Area Nurses Incentive Program - submitted to CorpTech Roster Conflict Report (2 days effort) - approved by release Steering Committee - being priced for submission to Corp T ecl1 Nurses Meal Allowance - submitted to CorpTech Child Support Deductions and Garnishes (effort required 5 Days) ~ submitted to CorpTech. Recall- Offsite - approved by release Steering Committee - submitted to CorpTech,
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d.
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QHIC Team Agreed Project Implementation Schedule Project Execution Plan Ilution Bluepnnt Ihancement. Reports and Forms and Integration stral!;llies. Functional fo r Repcrts, forms , enhancements and interfaces. Process definitions for in
141312008 22121200B 12n12ooB 221212008 100% 1000/, 100% 100% Y Y y Y
Approved Approved
221212008
14/412008 25n1200B
Configuration specification Impact Assessment Workshop Completion Report Communication Strategy Development. coding , testing (Technical Specification) base templates
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Commercial in Confidence 17 of 24
%
Oclivcrablcs ! key work products
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Status
dato Test ScriptsfTechnlcal Specifications for Reports, forms, enhancements and interfaces System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth ments , Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migralion Completion 2911212008 0410212009 NIA
....
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0410312009 18102109
10%
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27103109
Commercial in Confidence 18 of 24
27/03109
0%
Not commenced
Closure Report including but not limited to: Hand Over Acceptance including Knowledge T ransler Completion Report to CorpTech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People
sta~e '
27/0312009
27103109
0%
Not commenced
Rp.\liew
Schedu'led lor preparation Under review Submilted lor Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subjecl to Acceptance
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Page 136 redacted for the following reason: --------------------s37 access deferred
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run on Pay Monday. XI interface untested but not ~xpected to be an issue because of the simplicity of tile use of XI as a "shuttle"
li
run as a single file th e job timed out as it used up all available memory (up 8 G8). en manually split into 10 separate files and run concurrently, all records were rocessed in 48 minutes. Design work has begun to determine how best to 'ncorporate file splits into the final solution. 1>:.. '_A (with 10 splits): 48 min records processed : 461,682 nee [ was split into 16.
~lmUlatlOn &
R I T R
run in single thread the job was cancelled after seventeen hours, it processed 250 ,000 records. run in 10 separate threads, divided up by number range, the process took 5 and 3 minutes. Reducing this execution time is the priority development for Performance Improvement Plan. The target is less than 1 hour.
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employees
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0:03
0:48
0:50
0:44
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following extracts and reports were run simultaneously, p rocess being the exceptions report. Extract - 40 min reconciliation report - 34 min Declaration - 23 min IOSuper 13 min distribution report - 3 min exceptions report 1 hr 11 min
TOTAL elapsed timing as at
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CR000129 now approved. This milestone will no lionger be reported. Completion of Simulation 1 of Go Live process
14/11/2006
I Simulation 1 completed on
14/1112006 but issues have been encountered with the results of the Wor1<braln RECALC resulting in it being rerun on 17/1112006. This milestone will no longer be
Checkpoint
Payroll
Test data requIrements provided to QHIC IProJect First execution expected by 21/1112008. Incorporates delivery of recently approved GRs.
Approval to Cutover
BUSIness
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I Date will change In line with adjustments resulting from demHed planning of Cutover process.
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Support to progress the Slgn-otf of previously approved CRs. Approval of following Change Requests: CROO0164 Superannuation with no TFN wor1laround CROO0169 All Purpose Allowances Agreement to scI1eduie adjustments to mtroduce
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1911112008
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Overall Status
CROOO 129 authorising change in Go Live dates approved by CorpTech. Teams have raISed and closed a SIgnificantly larger number of defacts this week. 79 defects were raisea with beckIog reduced from 162 to 145. Backlog of Severity 1 and 2 defects has reduced from to 102 to 89.
84 Calc Groups are now passed clean. The test team had a target of 91 so.s still reporting RED. Team lost 2 days of test
execution due to a defect introduced in Release 42 and expectation remains that team will complete testing of priority and
active Calc Groups by the end of November.
Non-Awards testing made limited progress because resources have been appHed to supporting End-to-End testing and is 'now
reporting Amber. Resources are being returned this week and team is forecasting to report Green.
End-ICH:nd testing has Improved test case execution end has attempted over 50% of test cases. Results analys.s has also
improved leading to a sharp increase.n defects raised . The team has ipSssed only a further 16 cases and Is still reporting RED.
l,JATscript ,preipSration.s still behind schedule and continues to report RED. Data load and RECALC execution for UAT envllooments are behind schedule and must complete by 2411112008 to maintain schedule. Data Load Is reporting RED but forecastlllg to report Green once the Data Loads are completed. Simulation 1 is now complete with a rumbar of Issues amung from BUSiness Simulation componenl These .ssues Indicate that additional rehearsals of the business cutover process are requll"ed. In spHe of these issues \he simulation provided accurate execution results which will be used to refine the estimates for Go Live. In ipSrticular, Workbrain Data Migration execution reduced to approximately 12 hours wHh a further 6 to 7 hours for the RECALC execution for 1 month of data to follow.
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The QHIC project is reporting RED because the Issues described above. For the QHtC Project to report Amber, \he following must occur:
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Return to with.n 30% of plan for Workbrain Awards testing through greater use of the automated tool with cleaner data. Return to wHhln 30% of plan for E2E testing with the help of additional resources. Complete balance of HR Payroll UAT scnpts by 21 November. Commercial In Confidence
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The Design and Build, Business Readiness, Technology, Cutover and Support teams are reporting Amber. Issues causing these , eams to report Amber are: t Design and Build team IS at capaCity and is under pressure to deliver CRs and resolve defects to support completion of End-ta-End testing. Requirements .for week day and weekend support arrangements have been documented and provided to CorpTech for reVIew and subsequent Blgreemenl CRooOI66 has been registered to oover this requirement. BUSiness Readiness has an outstanding reqUIrement to confirm roles, responsibilities and activities relating to the bUSiness transition strategies and needs to complete the impact assessment of registered Workarounds on the bUSiness. Substantial issues In dataload and interface processing (SAP to WB) were Identified dunng Simulation 1. There remain Significant business 'challenges' and more detailed work is required on how to mitigate the Impact and risk to the business (SSP) dunng Go live. 9 work is not yet In schedule and reqUires the preparation of a detailed plan once the scope of the work has been
sow
agreed.
For the QHIC team to report Green the followong must occur:
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Obtain immediate approval for all submitted change requests and commence.
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Develop and agree the scope of SOW 9 - by 14/1112008.
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I 14/1112008
I 21/1112008
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Agree an approach with the business for the Intenm Business Process and Procedures reqUIred to deliver a successful cutover and simulate these fully in Simulation 2. Agree roles, responsibilities and acttvHles that relate to business transition activities by 21/11/08. Detenmne the Impact of the ALCS development to the OHIC PDRs. Retum to plan for Wollcbrain Awards testing. Retum to plan for E2E testing.
Develop Accountabilities Matrix and Statement of Work for SoW 9 by 28/11/2008. Complete design and build of oulstanding CRs to schedule.
Impact assessments (both operational impacts and technical i.mpacts in terms of cost and schedule 10 Include certain wor1<arounds Into the current solution) are to be completed for workarounds as per Ihe wollcaround register.
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we
Dellv.rables:
Past due and yet o None. Due next week:
Complete Business SimulatiOn 1 rerun, with the underlying ISSUes and defects 11 data load and SAP 10 Inteifaces resolved.
The Master Schedule has been modified 10 align to the detaHed schedules and take dtat directty from the OHEST schedule
rather than via intermediate schedules.
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Process Test Test Project Director Build Build
21/1112008
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Readiness
II 21/1112008
24/1112008 28/1112008
2811112008
28/1112008
I Business
Read.ioess
I 2811112008 I 1211212008
I Cutover
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Feedback from acceptance of PDRs IS being Incorporated into next release due at the end oJ November which will incorporate: ~ Outcomes of the manual forms reVleW; ~ Management of Defence employees; ~ Management of deceased employees.
The Desogn and Build team reports Amber because: ~ A Significant number of defects have been raised by the End-to-end test team which must be closed In parallel with completion of outstanding Change Requests. There IS a nsk that these will not be closed in time to meet testing defect turnaround requirements, For the team to report Green Hmust 1, Complete design and build of outstanding CRs to schedule, and 2, Tumaround defects to meet End-to-End testing reqUirements,
The Test team is reporting Red because :
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E2E testing IS behind plan and did not get to with'" 30% of plan thiS week,
Workbraln Awards testing is behind .plan and did not get to within 30% of plan this week,
HR Payroll UAT test script preparation is behind plan ,
HRiFI UAT work plan IS not finalised and test scnpt preparation is only 20%,
Some UAT impact assessments have not been completed so their impact on the current UAT schedule is not known,
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ActJons reqUired to move to Amber are: 1, Retum to within 30% of plan for Workbrain Awards, 2. Return to within 30% of plan for E2E testing ,
3, Complete balance of HR Payroll UAT scnpts by 21 November.
4. Rnalise a werle plan for HRIFI by 21 November and achieve greater than 50% for script preparation. 5. Complete outstanding impact assessments by 21 November. Commercial in Confidence
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The Business Readiness leam is reporting Amber due to: Outstanding requirement to confirm roles, responsibilities and activities relating to the business transition strategies. Unknown impact of worllarounds on the business. Actions required to report Green are: 1. Agree roles, responsibirtties and activities that relate to business transition activities by 21111108. 2. Complete Impact assessments (both operational Impacts and technical impacts In terms of cost and schedule to Inctude certain worllarounds into the current solution) for workarounds as per the register. Technology is reporting Amber because: Still working through support arrangements with CorpTech. A draft Support ReqUIrements document has been s.ubmltted and reviewed by CorpTech and this should be finalised tillS week. A skeleton Change Request has been entered into the system awaiting the support requirement document Further: Support from CorpTech win only cover Sev 112 issues. CITEC Sev 112 support has been arranged. Still working on ireasury and CorpTech agreements (indude FammlslSeMce Management support). To report Green next week, the team must 1. Progress support arrangements to cover Immediate requirements. Reporting RED due to the delay in the data loads for Workbrain UAT1 & 2 . Forecasting Green for next week because data loads are expected to complete by the end of this week. AcIions reqUired to report Green next week, are: 1. UAT2 Workbrain loads to be completed next week Status:
Servlces
Technology (Justin Klllmnik & Nicola Stubbings)
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UAT1- UAT1 loads forWorkbrain are complete howeverWorkbrain rosters need 10 be reloaded due to an issue found with Employee Roster Shift Pattern migration program. It did not override the schedule correctly In certain scenarIOs. Defect #1782. The loads will commence Friday 14 Nov with a Recalc process commencing Monday 17 Nov UAT2 (F!) - Workbrain loads 10 commence Monday 17 Nov. PPRT - SAP & Workbraln data loads complete.
C\Jtover Simulation has completed within planned timeframes but not without problems - A second business Simulation is now scheduled for December. The cutover status continues to report Amber because: ~ Substantial issues in dataload and interface processing (SAP to WB) were Identified during Slmulation1 . ~ There remain Significant bu. iness 'challenges; and more detailed work is reqUired on how to mitigate s the impact and risk for the business (SSP). For this report to be Green, the team needs 1. Complete Business Simulation 1 rerun, with the underlying issues and defects m data load and SAP 10 WB interfaces resolved. Develop and agreed approach for the Interim BUSiness Process and Procedures, reqUired to deliver a successful culOver.
Pine Plenaa..,
2.
Support SoW 9
(Tom
SheckJeston &
Brian
Frederick)
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Progressed with clarifying content for SOW9. RevJsed draft will be prepared this week with a view of agreeing scope by Wednesday of this week. The scope still requires mons definHlon as well as alignment of the underlying contractual commitments. (SoWS and HRBS support contract). The Implementation status is reported Amber because:
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SOW work IS not yet in schedule and requires the preparation of a detailed plan once the scope of the work has been agreed. Prepare an up-dated draft scope document with CorpTech and QH-EST by 19/11/2008
CommercJ81 in Confidence
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is taking longer than expected because documented in the BAD and design specifications. QHIC and QHEST have scheduled a series of scope control reViews to lock down solution. Impact documented In CROO0058 which has been rejected by CorpTech. CROO0171 raised to cover movement of requirements baseline from BAD V3.0 to VS.O and
Process not cleer1y defined. There IS an Issue that the Payrun processes are not defined clearly enough or In enough detail (work instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work IS not clear1y in scope of the QHIC project under SOW 8 but Is needed for a successful UAT and for Go Live. CR000165 raISed to cover development of detailed Work instructions for
Solution. There IS an ISSue that the QHIC soluUon does not cunently Include the use of a tool to manage the splitting of the SAP payroll programs and other programs which also require multiple Input files to meet perfonnance requirements due to the absence of such a tool to meet Whole of Government requirements for auto.mated Job scheduUng, resuHing In the operation of the QHIC control IS an Issue that the QHIC pay run process was not developed in accordance Design Document IBM suppUed the functional specification used for the design and developmen1. The SDA provided proof of approval to change the payrun process from a 14 day forecast to a 7, 4, 3 day prop in snears approach. Queensland Haafth will verify the effectiveness of the new pay run proCess by mappmg the process to the is an ISsue that the body of work resulting from the Workarounds cunently registered Is unknown, as the Impact assessments have not yet been carned out. resulting In potential delays to the schedule and/or pressures upon the business units. The following activities will be earned out - Wot1Iarounds will be updated regularly with pnOlities - Detailed Worlcaround processes will be documented Impact assessments will be conducted
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KWiatkowski
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FiHR QHIC Weekly I eport: Week 2008-46 R 7. Risks - Critical and High Impact (900 or 700)
not run in the required execution window. TI1 Verification tests to identify any nerformance Queensland Health's FAMMIS system requires a technoiOQv refresh as it will needs to be migrated by the end of February 08. There is a risk that the the QHIC Project due to possible outages or changes in the Interface resuHlng
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Sow 8 - Takeover of XFA accountabilities - submitted to CorpTech for approval ,. Employee Group/Subgroup combinations - submitted to CorpTech for approval Testing Resource - submitted to CorpTech for approval Resolution of Defect 1352 - Part Day Leave - submitted to CorpTech for approval Resolution of Defect 435 - Remote Area NUrsM IncenUve Program - submitted to CorpTech for approval Roster Contlict Report (2 days effort) - approwd by release Steering Committee - submitted to CorpTech for approval NUrses Meal Allowance - submitted to CorpTech for approval Child Support Deductions and Gamishes (effort required 5 Days) - submitted to CorpTech for approval Reca/I- Offsile - approved by release Steemg Commmee - submitted to CorpTech for approval
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0 11 - SOW 9 - Lattice Support - wIIh IBM to. develop scope for SOW and get CR completed and approved by 28/1112008 BAD V4.0 to VS.O impact - rejected by CoIpTech and with IBM for review. Supemnnualion No TFN WOI1<around - ready for submissicn to SPO Payroll Wcrk Instructions - with OHIC project for development
'cut cf hours' support arrangements - with OHIC project for development Nct a OHIC CR - will nct be reported 8galn Removal cf CATS -with OHIC project for development Will be mlsed after PPV2 All P..-pose Allowances - ready for submission to SPO RlMsed Business Vclume Mebics Change m ReqUirements Baseline from Business Attributes Document V3.0 to. V6.0 and Change Tmcking Document V1 .2 Tmining Needs Analysis for Serw:e Management Support teams .
d.
R I T R
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14 cf 22
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Commercial In Confidence
_ _ . _ _ _
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QHIC Team
Agreed Project Implementation Schedule Project Execution Plan 14I3l2008 100. 100% 100% 100%
Y Y Y Y
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2212rJ!X)S 1217f2008
22I2rJ!X)8
and Integration strate!;lies. Functional speclflcali for Reports, fonns, enhancements and Interfaces. Process definitions for In
22J2J2OO8
, 141412008
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Commercial in Confidence 15 of 22
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I 27/10f2008 I
90%
Y
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NlA
NlA
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31/10/2008
1211212008
18/1112008
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22110/2008 27/03109
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100%
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Development Development Devel Development
16 of 22
A E
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0%
Y Y Y
100%
100%
10'10
0% 0%
Y Y Y
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27/0312009 I 27103109
Closure Report Including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech Service Management Lessons Leamt Log Completion Legacy O"ta Assessment Strategy & Plan Business and People
0%
Not commenced
2710312009
27103109
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor reVISion Accepted reVised version required Not accepted major revision necessary Not accepted revised version reqUired Not subject to Acceptance
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-- -_ . _ - - - - - - - -
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100 221 23,283
Total Test Cases
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120
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84
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Page 158 redacted for the following reason: --------------------s37 access deferred
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November 2008
Only run on Pay Monday. XI Interface untested but not an issue because of the Simplicity of the use of XI as a shuttle"
run as a s'ngle file the Job timed out as ij used up all available memory (up
8GB).
&
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R I
manually spfit into 10 separate files and run concurrenUy, all records were processed In 48 minutes. Design work has begun to determine how best to incomorate file splits ,nto the final solution. (with 10 splits): 48 min records processed: 461,682 nee Datainto 1T2001 PPIIC) cle this file was 'split into 16. (with 16 splits)
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5:03
0:44
Commercial, in Confidence
. . _" .__ .___ . ___ ._.' ~_.' . _.'..___,__ _____ _ ...... " .........___ . .___ -
. .. .I ......
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Defect position has improved with 50 defects raised and 63 closed. Backlog reduced from 145 to 132. Backlog of Severity 1 and 2 defects has reduced from to 89 to 67.
100 Calc Groups are now passed clean. Team continues to report red because the target to achieve 70% of plan has
increased to over 100 because the plan also covered testing the full 221 Calc Groups. Team is also held up by a severity 1
defect in one of the Priority Calc Groups. Team focussing this week on passing the Go 1 No Go gate.
Non-Awards testing started testing of Schedule Compliance. Some progress made on few remaining items for this team to test.
End-to-End testing has now attempted 200 test cases and passed 86, an increase of 37 from last week. Team continues to
report red because of slower than scheduled progress.
UAT script preparation is still behind schedule and continues to report red.
Data load is complete for UAT 1 and UAT 2 environments. RECALC execution for UAT 1 environment has been performed for
4 pay periods but needs to complete the remaining periods by Saturday 29/11 . RECALC for UAT 2 has not started and
preparation for UATshakedown is reporting red.
Training of UAT team has commenced.
Status: The OHIC project is reporting RED because the issues described above as well as :
Knowledge transfer of payroll processing activities did not occur as planned Concurrent and Aggregate employment coverage needs review. For the OHIC Project to report Amber, the following must occur:
Successful resolution and retest of priority calc groups by Wednesday 26 November. Return to within 30% of plan for E2E testing with the help of additional resources. Complete plan to deliver knowledge transfer for UAT scripting to meet revised UAT timescales an action plan in place for outstanding items as detailed further below. I Test
05/12/2008 28/11/2008 05/1212008
I Test Bulk UAT test script preparation for HR Payroll, HR/FI and Payroll Bureau to be completed with I Test
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Ability to run pay runs and environment shakedown for UAT Shakedown Joint QHIC/UAT review of CE and AE coverage held and agreed plan in place. Data load including RECALCs in Workbrain for UAT1 and UAT2 to be completed
The Process, Design and Build , Business Readiness, Technology, Cutover and Support teams are reporting Amber. . Issues causing these teams to report Amber are: The Process team lead has been absent on bereavement leave and process updates are delayed. This is not on the critical path. Issues have arisen within the ALCS development around the calculatian .of an-casts f9r leave laading and leave taken and the Part Time Emplayee Pay Calculatian defect will nat camplete by 28/11/08 because issues have been identified in design that will require changes far fulltime emplayees. Business Readiness is reparting Amber because several business transitian strategies are behind schedule and need ta be pragressed, resignatians within the BT team will hinder pragress and increased warklaads are imminent due ta warkaraunds and cutaverlga live activities. Requirements f.or week day and weekend suppart arrangements have been reviewed and naw need ta be finalised. Substantial issues in datalaad and interface processing (SAP ta WB) were identified durin g Simulatian1 . There remain significant business 'challenges' and mare detailed work is required an how ta mitigate the impact and risk ta the business (SSP) during Ga Live. SaW 9 wark is nat yet in schedule and requires the preparatian .of a detailed plan .once the scape .of the wark has been agreed . Far the QHIC team to repart Green the fallawing must .occur:
Determine the impact of the ALCS develapment ta the QHIC PDRs. Reschedule process document updates making use .of additianal team member wha starts an 24th Navember. Obtain immediate approval far change requests CR0164 - Superannuatian Na TFN Warkaround and CR0169 - All Purpase Allawances. The'se develapments will nat be campleted by 28/11/08. Once approval is .obtained, schedule impact will be assessed and develapment will commence. Pracess Design & Build
28/11/2008 25/1112008
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Test
I 28/11/2008
I 29/11/2008
Data Load
Complete design and build of outstanding CRs to schedule. Resolve the ALCS leave loading and leave taken on-cost calculation issue. Resolve the design for the Part Time Employee Calculation defect. Return to plan for Workbrain Awards testing. Return to plan for E2E testing. A process to recruit for BT vacancies needs to be in place
Agree roles, responsibilities and activities that relate to business transition activities and review the Business Transition schedule. Impact assessments (both operational impacts and technical impacts in terms of cost and schedule to include certain workarounds into the current solution) are to be completed for workarounds as per the workaround register. Functional Reconciliation of UAT2 to be completed by COB Friday next week Recalc of UAT1 to be completed
Recalc of UAT2 to be completed Progress support arrangements to cover immediate requirements. Obtain agreement from the SSP to the up-dated proposed high-level cutover schedule and to
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Test Test
I 28/11/2008 I 28/11/2008
05/12/2008 17/12/2008 28/11/2008
Business Readiness Business Readiness Business Readiness Business Readiness Business Readiness Data Migration Data Migration Data Migration Technology Cutover
I 28/11/2008 I 28/11/2008
I 05/12/2008
I 05/12/2008
128/11/2008 129/11/2008
1
Complete plans for Business Simulation 1 rerun, with the underlying issues and defects in data load and SAP to WB interfaces resolved .
We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9 .
Develop and agree the scope of SoW 9 Develop Schedule for SoW 9
The Master Schedule has been modified to align to the detailed schedules and take data directly from the QHEST schedule rather than via intermediate schedules.
T R
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I Cutover
I Support
I Support
I Support
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14/3/2008 22/2/2008
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12nt2008
22/2/2008 100%
2212/2008
, 14/4/2008
Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric} Developmeml, coding, unit testing (Technical Specification)1base templates
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25/7/2008 14/4/2008 22/2/2008
R I
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2911212008
04/0212009
90%
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29/1212008 04/0212009
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r"'\i:)i;)'I;;;i;)~f 110;;;' H
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100% 100%
N
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31/10/2008
1t;1 II
of Train the
12/1212008
04/03/2009
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04/0312009 2710212009 27103109
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Complete and accepted. End to End testing at risk. Overall delivery date
10%
0%
0%
Y Y
20/0412009
I 20/0412009
0%
Not commenced
Project Closure Report including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to Corp Tech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People
20104/2009
I 20/0412009
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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15,679 22
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Page 171 redacted for the following reason: --------------------s37 access deferred
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run on Pay Monday. XI interface untested but not to be an issue because of the simplicity of the use of XI as a "shuttle"
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lSimulation & I
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run as a single file the job timed out as it used up all available memory (up 8GB). manually split into 10 separate files and run concurrently, all records were processed in' 48 minutes. Design work has begun to determine how best to inronroorate file spl its into the final solution. (with 10 splits): 48 min records processed : 461,682 nee Data into IT2001 .......... , was split into 16.
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, during
0:03
0:48
0:50 seventeen
0:44
following extracts and reports were run p rocess being the exceptions report. Extract - 40 min IP"vrOIl reconciliation report - 34 min Declaration - 23 min IOsuper - 13 min n distribution report - 3 min n exceptions report - 1 hr 11 min taken
gimlJlt"np()II~lv
etc
timing as at 2 November
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...... J! _.
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_ _
__ __
_ _ _ _ _
._
_ _ . _ _ _ w
_ _ . ..
1.
Test data reqUirements provided Ix> QHIC PmjeCI. Delivery of Baseline 4 into System I 01/1212008 Test
DeflVeryofCROOO155. CROOO169 and 10511212008
delivery of recenUy approved
Part
2411212008
Cutover
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Date will change in line with adjustments resulling from detailed planning of Cutover process.
Commercial in Confidence
.. _..
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esslon Test " . . j i ~n.fGo -l~-simulltiori . --- ---- : -;-:- 1---!-1 -- ~~-:
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Commercial in Confidence 3 of 24
Support for approval of the followIng CRs by CorpTech. CRooOl64 - Suoerannuation No TFN Workarou.nd
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Steering Committee Members
26/1112008
Commercial in Confidence
.. -
1.<.
,.
4.
Overall Status
Highlights:
Backlog of Change Requesls approved by Execubve Director CorpTech on 20'" November 2008
Defect position has Improved with 50 defects raised and 63 closed. Bacldog reduced from 145 to 132. Backlog of Severity 1
and 2 defecls has reduced from to 89 to 67.
100 Calc Groups are now passed clean. Team continues to report RED because the IiJrget to achieve 70% of IPlan has
,increased to over 100 because the plan also covered testing the full 221 Calc Groups. Team IS also held up by a severity 1
defect in one of the Priority Calc Groups. Team focussing this week on passing the Go 1 No Go gate.
Non-Awards testing started testing of Schedule Compfiance. Some ,progress made on few remaining items for this team to test.
End-to-End testing has now attempted 200 test cases and passed 86, an increaSe of 37 from last week. Team continues to
report RED because of slower than scheduled progress. UAT script preparation is still behind schedule and continues
f . Data load is complete lor UAT 1 and UAT 2 enVlronmenls. RECALC execution for UAT 1 environment has been performed , or 4 pay penods but needs to complete the remaining periods by Saturday 29"' November. RECALC for UAT 2 has not started
and preparabon for UAT shakedown IS reporting RED.
Training of UAT team has commenced.
Status:
The OHIC project is reporting RED because the Issues descnbed above as well as ;
T R
Complete plan
l> l>
Knowledge transfer of payroll processing activities did not occur as planned Concurrent and Aggregate employment coverage needs review.
For the OHIC PrOject to report Amber, the folloWIng must occur.
R I
L E
UAT 50f24
to report RED .
A E
E S
Successful resolution and retest of priority calc groups by Wedl'\eSClay 26 November. Return to within 30% 01 plan for E2E testing with the help of addttional resources. Test I Test I Test
05/1212008 28/1112008
0511212008
Bulk UAT test script preparation for HR Payroll, HRIFI and Payroll Bureau to be completed with an action plan In place for oulstanding items as detailed further below. Commercial, in Confidence
AbIlity
Data load including RECAlCs in WOfkbrain for UAT1 and UAT2 to be completed
The Process, DeSign and Build, Business Readiness, Technology, Cutover and Support teams are reporting Amber. Issues
causing these teams to report Amber are: ) The Process team lead has been absent on bereavement leave and process updates are delayed. This IS not on the critical path. ) Issues have ansen within the ALCS development around the calculation of on-rosls for leave loading and leave taken and the Part TIme Employee Pay Calculation defect will not complete by 28111/08 because issues have been identified In deSign that will require changes for fulltime employees. ) BuSiness Readiness is reporting Amber because several buSiness transition strategies are behind schedule and need to be progressed, resignations within the BT team will hinder progress and ilncreased workloads are imminent due to workarounds and cutover/go live activities. ) Requirements for week day and weekend support arrangements have been revrewed and now need to be finalised. ) Substantial issues in dataload and interface processing (SAP to WB) were identified during Simulation 1. ) There remain significant busrness 'challenges' and more detailed wOfk IS requrred on how to mitigate the impact and nsk to the bUSiness (SSP) dumg Go Live. SoW 9 work IS not yet In schedule and requires the preparation of a detailed plan once the scope of the work has been ) agreed.
T R
For the OHIC team to report Green the following must occur:
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A E
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Test
2811112008
Data Load
I 29/1112008
Reschedule process document updates making use of additional team member who starts on 24th November. Obtain Immediate approval for change requests CROl64 - SuperannuatiOn No TFN Workaround and CR0169 - All Purpose Allowances. These developments will not be completed by 28111/08. Once approval is obtained, schedule impact will be assessed and development will commence. Commertial in Confidence
I Process
2811112008 25/1112008
- ~ -
....
- ---~- - ..
_..
Complete deSlQn and build of outstanding CRs to schedule. Resolve the ALCS leave loading and leave taken on-cost calculation Issue. Resolve the deSIgn for the Part Time Employee Calculati.an defect. for Wor1<brain Awards testing.
pIa~
Agree roles, responsibiRties and actMtIes that relate to buSIness transition activities
T R
Ilmpact assessments (both operational impacts and technical impaclS In tenns of cost and schedule to Include certain wor1larounds into the current solution) are to be completed for woJ1(arounds as per the wor1laround register. The bUSIness transition schedule needs to be reviewed Functional Reconciliation of UAT2 to be completed by COB Friday next week Recalc of UAT1 to be completed Recalc of UA1'2 to be completed
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Data
I 2811112008
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0511212008
BUSIness Readiness Business Readiness Business Readiness BUSIness Readiness BUSIness Readiness BUSiness Readiness Migration
Data
05/1212008 05/1212008
05/1212008
2811112008
1 291~ 112008
29/11/2008
Migration
Commercralln Confidence
...... . 1 . _
Obtain agreem. nt from the SSP to tile up-dated proposed high-level cutover schedule and to e the Interim BUSiness Process and Procedures.
Complete plans for Business SimulatJon 1 rerun, with tile underlYing ISSues and defects in data load and SAP to WB interfaces resolved. We need to resolve tile differences of opinion relating Contrac~ SoW8 and SoW9. and agree tile scope of SOW 9
The Master Schedule has been modified to align rather than Via Intermediate schedules.
Deliverables:
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None.
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to the detailed schedules and takedtat directly from the QHEST schedule
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5.
Workstream Summaries
Process team IS reporting Amber because: > The process lead has been absent from the project on bereavement leave and process document updates planned for last week have not earned out. These updates do not affect any critical path activities. For the team to report Green it must 1. Reschedule process document updates making use of additional team member who starts on 24"' November. This IS not expected until alter team leader returns to work on 27'" November. The Design and Build team reports Amber because: > Issues have arISen within the ALCS development around the calculation of on<osts for leave loading and leave taken. The team IS planning to complete this development to schedule on 28/11/08, however the complexity of the solution is placing pressure on this date. > The Part Time Employee Pay Calculation defect will not complete by 28/11/08 as ISSUes have been identified in design that will require changes for funHme employees. For the team to report Green It must 1. Resolve the ALCS leave loading and leave taken on-cost calculation ISsue. 2, Resolve the design for the Part Time Employee Calculation defect 3. Obtain Immediate approval for change requests CROl64 ,.. Superannuation No TFN Wol1laround and CR0169 - All Purpose Allowances. These developments will not be completed by 28/11/08 . Once approval is obtained, schedule impact win be assessed and development will commence. The Test team IS reporting RED because: > There IS a Pnority 1 defect impacting at least 2 of the priority calc groups In Awards testing. > E2E testing is behind plan and did not get to within 30% of plan this week. > Knowledge transfer of payron processing activities did not occur. > Concurrent and Aggregate employment coverage needs review. > Completion of data load delayed and wltllmpact commencement of environment shakedown activ~ies scheduled for 24/11.
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Actions 1'. 2. 3.
requIred to move to Amber are: Successful resolution and retest of priority calc groups by Wednesday 26 November. Return to within 30% of plan for E2E testing. Knowledge transfer for UAT scripting completed (ie payroll) 4. Data load including recalcs In WoI1<braln for UAT1 and UAT2 to be completed 5. Bulk test scnpt preparation for HR Payroll, HRIFI and Payroll Bureau to be completed with an action plan In place for outstanding ttems as detailed further below. 6. Ability to run pay runs and environment shakedown for UAT Shakedown 7. JOint QHICIUAT review of CE and AE coverage held and agreed plan In place.
The Business Readiness team IS reporting Amber due to: > Several bUSIness transttion strategies are behind schedule and need to be progressed > ReSIgnations within the BT team will hinder progress > Increased workloads are ImmInent due to workarounds and cutover/go live activities Actions reqUIred to report Green are: 1. The business transition schedule needs to be reVIewed by 5/12 2. A process to recruit for BT vacancies needs to be in place by 28/11 3. Detailed plan of activities and resources needs to be undertaken by 28/11 4. Communications strategy needs to be soclalised with project stakeholders 28/11 Technology IS reporting Amber because: > Still working through support arrangements with CorpTech. A draft Support ReqUirements document has been submitted and reVIewed by CorpTech and has been revIewed by Gary Paimer, and is now with Brian Frederick (SM). A skeleton Change Request has been entered Into the system awaiting the support requirement document. Further: CurrenHy, Support IS being arranged only for the weekend ahead. To report Green next week, the team must 1. Progress support arrangements to cover Immediate requirements.
Services Technology
(Justin
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Reporting RED due to the delay in the Recalcs for UAT1 & 2. Actions 1. 2. 3.
reqUired to report Green next week are: Recalc of UAT1 to be completed pnor to Monday next week Recalc of UAT2 to be completed by Friday next week Functional Reconciliation of UAT2 to be completed by COB Friday next week
UAT1 - UAT1 loads for Workbraln are complete and reconciled. Outstanding: R~lc of the first 3 pay penods by Ranaid is in progress to be completed by Monday next week (Note: Recales are taking a lot longer to run in the UAT environment in companson to the PPRT enwonment) UAT2 (FI) - Data loads are complete and technically reconciled. Outstanding: Recalc, and Functional Reconciliation by QH PPRT - SAP & Workbraln data loads complete
Cutover (Tom
SheckJeston &
Pine Planaar)
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WIth Cutover Simulation complete, the focus tumlllg to improve the process and procedures and to ensure that problems and defects observed dunng Simulation 1 are property addressed. - A second bUSiness SImulation is scheduled for December. The cutover status continues to report Amber because:
Substantial issues In dataload and interface processing (SAP to WB) were identified during Simulation1. > There remain some business 'challenges' and further discussion with the SSP is reqUired in the context of the Improved Umeframes and results of Simulation 1 For this report to be Green, the team needs to: 1. Complete BUSiness Simulation 1.5, with the underlying issues and defects In data load and SAP to WB interfaces resolved. 2. Obtain agreement from the SSP to the ufKiated proposed high-level cutover schedule and to the Interim Business Process and Procedures. Commercial in Confidence 11 of 24
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Progressed with clarifying content for SCYW9 and reviewed further the draft SOIN9 draft. A diagrammatic representetion of the components helped both the client and IBM and this will need to be reflected In a further iteration of SoW9. It also highlighted what has contributed to come of the delay - that different interpretations of SOWS and he HRBS contract need to be resolved before this SOW con be progressed. Both the exact endpoint of &MI8 as well as whether the HRBS contact is relevant in the context ofWorl(brain support need to be clarified between CorpTech and IBM. The Implementation status is reported Amber because: }> SoW worj( Is not yet In schedule and requires the preparation of a detailed plan once the scope of the work has been agreed. For this report to tum Green, the team needs to progress with now reVIsed dates: 1. We need to resolve the differences of opInion relating to the delineation between the HRBS
Contract. SoWS and SOW9.
2. Prepare and agree an up-dated draft scope document with CorpTech and QH-EST by 2811112008 3. Develop Schedule by 05/1212008 4. Develop Accountability Matnx and SOW 511212008
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IS-00235 - Sow 8 - Automated Job Scheduling SolutiOn. There is an issue that the QHIC solution does not currenUy Include the use of a tool to manage the splitting of the SAP payroll programs and other programs which also reqUire multiple Input files to meet performance requirements due to the absence of such a tool to meet Whole of Govemment requirements for automated job scheduling, resulting in the operation of the QHIC soluUon requiring manual control during every payroll run. Issue now with Justin Kilimnlk to progress WIth tactical' solution for QHIC proJ8d in advance of woO tool - There IS an issue that the QHIC pay run process was not developed in accordance WIth the woO Design Document. IBM supplied the funcUonal specifICation used for the design and development The SOA provided proof of approval to change the payrun process from a 14 day forecast to a 7. 4, 3 day prop 111 arrears approach. Queensland Health will verify the effectiveness of the new pay run process by mapping the process to the QH1490 - There IS an Issue that the body of work resulting from the Workarounds currently registered is unknown, as the impact assessments have not yet been carned oul, resulting in potential delays to the schedule and/or pressures upon the buSiness units. The following actiIIlties win be carried out - Wor1<arounds will be updated regularly WIth pnorities - Detailed Workaround processes will be documented Impact assessments will be conducted
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Commercial In Confidence
required execution window. The project team is mitigating this nsk , identify any perfonnance issues pnor to Parallel Payroll Queensland Health's FAMMIS system requires a technolOgy refresh as be out of support and therefore needs to be migrated by the end of February 08. There is a nsk that the mlQration activities may impact the QHIC Project due to possible outages or changes in the Interface resulting the
a risk that the results from Stress and Volume testing may additional design & testing and/or procurement of additional hardware resulting in possible delays to the meet the
may not be leglslabvely compliant due to the fact that not tested for end year processing. that the time taken to execute the number of plan ned runs in UAT will reduce the test scripts.
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Change Requests
Approved Change Requests
CR000073 - Concurrent Employment (SAP) CROO0074 - Worl<btain Manual Enby (Workbraln) CROO0094 - Leave Paid In Advance (Worlcbratn) CROOOO99 - SdN 8 - Takeover of XFA accountabilities CROO0103 -IS1 8 Securtty Compliance (Workbraln) CR000104 - WOr1<brain Security Groups (Workbrain) CROOO113 - RDO Processing CROO0114 - Offenders Health Service - 6 New Wage Tyj:l9S (Worl<around) CROO0119 - Maternity Leave Maximum Duration CR000130 - Team Name Change - no cost change request CROOO131 - ToilelCplration - no cost change request CROOO132 - Bnnglng Nurses Back Inlo the Workforce Program - no cost change request CROOO133 - Secondment Unpaid - no cost change request CROOOI34 - Remove Time Codes - no cost change request CROOO135 - Leave Balance for Day in Ueu CROOOI36 - Add~lon of Cascade Requirement for LSL-VMO CROOO137 - VMO Recreatlon L9lNe as per VMO LSL CROOO138 - Visiting Medical Specialist (VMO) Outreach Package (Wor1<arolind) CR000141 - Defect 932 Guaranteed 4 hours CROO0148 - EmplOyee GrouplSubgroup combinations CROO0153 - ResoluHon of Defect 1352 - Part Day Leave CROO0154 - Resolution <:# Defect 435 - Remote Area Nurses Incentive Program CR000155 - Roster ConfliCt Report CROO0157 - Nurses Meal Allowance CROO0158 - Child Support Deductions and GarnIShes CR000159 - Recall- Offslte
b.
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'-
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Schedule Plan Solution Blueprint Enhancement, and Fonns and Integration pedficatl for Reports, fonns, enhancements and interfaces. Process definlti~nS for In As Built Solution Conftguration specification Impact Assessment Workshop Completion Report CommunICation Strategy
un~
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Test ScnptsfTechnical Specifications for Reports, forms, enhancements and interfaces. Summary SIT Summary Report Definition of SOE, Desktop and bandwidth ments 29/1212008 0410212009
I 27/100008 I
29/1212008
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04/0212009
0%
NlA
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N N
N/A
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Strategy and Plan Data Mapping Templates & Tools Data Migration Completion I 1810212009
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22/2/2008
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1810212009
221212008
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18/1112008
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18111/2008
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ReVlew stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revisKm Accepted reVised version required Not accepted major reviSion necessary Not accepted revised version required Not subject to Acceptance
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run as a single file the Job timed out as lit used up all available memory (up G8). manually split into 10 separate files and run concurrently, all records were ,rocessed in 48 minutes. Design work has begun to deterrmne how best to ncoroorate me spins into the final solution. (with 10 splits): 48 min records processed: 461,682
&
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run In single thread the JOb was cancelled alter seventeen hours, it processed 250,000 records. run In 10 separate threads, dMded up by number range, the process look 5 and 3 minutes. RedUCing this execution time IS the priority development for Performance Improvement Plan. The target is Iless than 1 hour.
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. ... .. ,.............
. captions
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Defect position has improved with 69 defects raised and 77 closed. Backlog reduced from 132 to 124. Backlog of Severity 1 and 2 defects has remained static at 67. Progress for two days was severely impacted by system outages affecting all areas. The first outage affected network access for approx. Y, day. The second outage affected servers and network and development and testing were delayed by Y, day and PPV 2 by Y. day. The completion date for the two "Go 1 No Go" gates has been extended to 5/12. The expectation is that these gates will be passed by this date. An issue has been detected during the preparation for the Workbrain "Go 1No Go" testing which has been agreed to be a defect. This issue has affected a farge number of previously clean passed Calc Groups and the current number of clean passed Calc Groups is reduced to 40. The defect clearance has been developed and the team is forecasting to return to schedule or close to schedule by 5/12. The team has prepared results for assessment against the criteria for the "Go 1 No Go" gate for Workbrain. Team is reporting red but forecasting Amber for next week. The recovery plan for End-to-End testing is in place. This plan reduces the planned cases to 308 from 338 by removing further duplication with other test phases. The team has attempted 192 test cases and passed 128, an increase of 42 from last week and within 12 cases of the revised plan. Team is reporting red but forecasting Amber for next week. PPV 2 testing completed the first executions without CATS in the system. Results are shown for over 750,000 transactions in Appendix 3. A rerun with approx. 500 ,000 records reduced execution time by 50 minutes to 9 hours and 48 minutes. Tests are continuing with additional hardware made available by CorpTech. Team is reporting Amber. UAT continues to report RED due to issues with preparation for UAT shakedown and script preparation being still behind schedule. UAT is forecasting Amber in 2 weeks time. Training of tJAT team has ccmpleted with positive feedback being provided.
Status:
The QHIC project is reporting red because the issues described above but is forecasting to move to Amber because solid recovery plans are in place for all issues. Two teams are reporting Red - Test which is forecasting to move to Amber next week and Support where there are commercial issues affecting the scope definition of services to be provided under SoW 9.
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Complete plan to deliver knowledge transfer for UAT scripting to meet revised UAT timescales Oper<;ltion within 10% of revised plan for E2E testing
Bulk UAT test script preparation for HR Payroll, HRiFI and Payroll Bureau to be completed with an action plan in place for outstanding items as detailed further below. Ability to run pay runs and environment shakedown for UAT Shakedown
Data load including RECALCs in Workbrain for UAT1 and UAT2 to be completed
We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9. For the QHIC team to report Green the following must occur:
Determine the impact of the ALCS development to the QH IC PDRs. Reschedule process document updates making use of additional team member who starts on 24th November.
Complete change requests CR0164 - Superannuation No TFN, CR0169 - All Purpose
Allowances and the defect for part time pay calculations Resolve outstanding AlCS issues
Reduce defects in Design and Build teams by 50% Return to plan for Workbrain Awards testing. Keep E2E testing to the recovery plan.
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Test Test Test
I Test
I ASAP
05/1212008 12/12/2008
Process Process Design & Build Design & Build Design & Build Test Test
I 05/12/2008 I 05/12/2008
12/12/2008 05/12/2008
Keep to plan for schedule compliance using the automated scripts and quick defect turnaround. Successful completion of PPV Phase 2 by 5 December. Complete Payrun shakedown for UAT Complete UAT 1 RECALC Complete UAT 2 RECALC Functional review plan to be confirmed Website to be finalised and published
Workaround process for training impacts to be planned and agreed Formal approval of training material Drop 1 to be finalised BT work plan to be completed
RSC to approve the scope of work of work arounds vs. CR's to include work arounds in QHIC solution HRIT to complete analysis of work around logic for Workbrain pay rule issues HRIT to complete Work Around documentation and distribute to Working Group Endorsement of work around documentation by Work Around Review Group to be planned Progress arrangements via CR000166
Obtain agreement from the SSP to the Interim Business Process and Procedures. Confirm environment availability with Technology team for Simulations 1.5 & 1.6
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05/12/2008
Business Readiness Business Readiness Business Readiness Business Readiness Business Readiness Business Readiness Business Readiness Business Readiness Business Readiness Technology Cutover Cutover
I 05/12/2008
I 05/12/2008 I 05/12/2008 I 04/12/2008
I 03/1212008
I 05/1212008 I 05/12/2008
I 05/12/2008
05/12/2008 28/11/2008 05/1212008
Develop Schedule for SoW 9 Develop Accountability Matrix and Statement of Work for SoW 9
Schedule:
The Master Schedule has been modified to align to the detailed schedules and take data directly from the QHEST schedule
rather than via intermediate schedules.
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Support
05/12/2008 12/12/2008
Support
Deliverables
Requires update to include deliverables from recently signed Change Requests.
QHIC Team
Agreed Project Implementation Schedule Project Execution Plan int Enhancement. Reports
and Forms and Integration Functional specifications for Reports, forms, enhancements and interfaces. Process definitions for in14/312008 2212/2008 121712008 22/2/2008
Y Y
Y
I
,
22/2/2008
Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, coding, unit testing (Technical
T R
, 14/4/2008 25f712008 14/412008 221212008 14/412008
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100% Y 100% 100% Y Y 100% Y 100% 100% Y Y
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14/412008
100%
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Development Development Development
I 27/1012008 I
I
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31/10/2008
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31/10/2008
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L E
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Kepon Comptetion
2710312009 2010412009
27103109 2010412009
0%
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Report including but nollimited to: Hand Over Acceptance including Knowledge Transfer Completion Report to Corp Tech Service I 2010412009 Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People Transition
I 2010412009 I
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Pelfor,:,!~n~n1provement Pla'!...... ....;.- I ~ i j : , Pa roll Polforrnance 7>" I ~.,,,- ".~." , ,.. ~. _ .i..... _._______Verification 2 I t t .. UAT Shakedown
UAT Execution
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+ ~ I t ~ Parallel Payroll Test .. +- ~ -t ~E. , Regressic~ Test . _ ~ . .l-I' . I Final...9.op ", Simulation 1-. + T. t -t .Contrngen",,_ __ ~ ..... . t t flO ~!'_~trati ~n. Testing .. ~- +. -to -!-j. r - . .~--... Technical Go lil'e ~ r- t~ '1-+ i ~usiness Go Lrle 123193f(l~) , " +~ t or! I ~ First pay Run (06104/09) .roll .... _ - -~ ..... ~ i : . i ' T r =.' L Post ~o Live ~upp~rt_ , , + - .. .. .Li..... ! ,''''- + ~.., I I Start of Sustain i17101i/09] L .... 1_ ~ JL, f . L L ~ ~ ~.~-L-L~_ _ -
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Total tests - 308 (Under replan, payroll summary tests have been removed from E2E as these will have to be incorporated into functional testing of the complete, automated payroll solution. Also propose to reduce CE/AE tests which previously made up 25% of the total E2E test cases.) Total: 308 Attempted - 192 Passed -128 Failed/Blocked by defects - 41 Under analysis/Awaiting further action - 23 Not Attempted - 115*
*Of those not attempted, 49 relate to CE or AE, most of which are being held back until the Part-Time changes are loaded into system test on 8 December. A further 26 relate to the payroll cycle testing currently being conducted in conjunction with PPV phase 2. We would expect these 26 to be completed by end of PPV Phase 2 on 5 December.
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November 2008
lGenerated extract file - 59,193 employees and 757,675 records lGenerat.. d Absences file - 12,116 records
in PPV, Only run on Pay Monday, XI interface untested but not to be an issue because of the simplicity of the use of XI as a "shuttle"
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Date will change 111 line with adjustments resulting from delaHed plannrng of Cutover process.
Commercial In Confidence
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4.
Overall Status
HIghlights: CROOOOl64 and CROO0169 approved by Execultve Director CorpTech on 20" November 2008. Defect position has Improved with 69 defects raised and 77 closed. Backlog reduced from 132 to 124. Backlog (jf Severity 1 and 2 defects has remained static at 67. Progress for two days was severely Impacted by system outages affecting aU areas. The first outage affected networlc access for approx. ~ day. The second outage affected servers and networlc and development and testing were delayed 'by ~ day and PPV 2 by % day. The completion date for the two "Go I No Go" gates has been extended to 5"' December 2008. An issue has been detected dunng the preparation for the Worlcbram "Go I No Go" testing which has been agreed to be a defect. This ISsue has affected a large number of previously clean passed Calc Groups and the current number of clean passed Calc Groups is reduced to 40. The defect clearance has been developed and the team is forecasting to retum to schedule or close to schedule by 5" December. The team has prepared results for assessment against the critena for the "Go I No Go" gate for Worlcbraln. Team is reporting RED but forecasting Amber for next week. , The recovery plan for End-to-End testing is 111 place. This plan reduces the planned cases to 307 from 351 by removing further duplication with other test phases. The team has attempted 192 test cases and passed 128, an increase of 42 from last week ., and within 11 cases of the revised plan. Team is reporting RED but forecasting Amber for next weeIL
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PPV 2 testing completed the first executions without CATS In the system. Results are shown for over 750,000 transaction In Appendix 3. A rerun with approx. SOO,OOO records reduced execution time by 50 minutes to 9 hours and 48 minutes. Tests are continuing with additional hardware made available by CorpTech. Team is reporting Amber. UAT continues to report RED due to issues with preparation for UATshakedown and script preparation being still behind
schedule. UAT is forecasting Amber in 2 weeks lime,
Training of UAT team has completed with positive feedback being provided.
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The OHIC Project is reporting RED because the ISSueS described above but Is forecasting to move to Amber because solid
recovery plans are In place for an issues, Two teams are reporting Red - Test which IS forecasting to move to Amber next
week and Support where there are commercial Issues affecting the scope definition of servICeS to be provided under SoW 9,
Commercial In Confidence
S\::Isses&N1 F96elwtiaR aRd retest ef JJRSFity eale m'-'ps by \AleeiReseiay 26 ~19\fembeF. Rerum to ,,/ilAIR 3Q% Qf plaR for
Ea~
Complete plan to deliver know1edge transfor for UAT Operation within 10% of revised plan for E2E testing
Bulk UAT test scnpt preparation for HR Payroll, HRlFI and Payroll Bureau to be completed with an action plan In place for outstanding items as detailed further below. Abifity to run pay runs and envIronment shakedown for UAT Shakedown
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Data load including RECALCs in Workbrain for UAT1 and UAT2 to be completed
We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9.
The Process, Design and Build, BUSiness Readiness, Technology and Cutover teams are reporting Amber. Issues causing these teams to report Amber are provided in the Worksteam Summanes In section 5.
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For the QHIC team to report Green the following must occur:
Reschedule process diocument updates making use of additional team member who starts on 24th November.
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0511212008 1211212008
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0511212008 0511212008
Complete change requests CR0164 - Superannuation No TFN, CR0169 - All Purpose Allowances and the defect for part time pay calculations Resolve outstanding ALCS Issues
Design &
Build
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Reduce defects In Design and Build teams by 50% Retum to plan for Workbrain Awards testing. Keep E2E testing to the recavery plan.
Keep to plan for schedule compliance USing the automated scnpts and quICk defect tumaround. I Test Successful completion of PPV Phase 2 by 5 December. Complete Payrun shakedown for UAT Complete UAT 1 RECAlC Complete UAT 2 RECAlC Functional review plan to be confirmed Website to be finalised and published
Workaround process for traming impacts to be planned and agreed Formal approval of training matenal Drop 1 to be finalised
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RSC to approve the scope of work of work arounds vs. CR's to Include work arounds in QHIC solUtIon HRIT to complete analYSIS of work around logic for Workbrain pay rule issues HRIT to complete Work Around documentation and distribute to Working Group Endorsement of work around documentation by Work Around ReVieW Group to be planned CommerCIal in Confidence
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Test Test Business Readiness BUSiness Readiness Business Readiness BUSiness Readiness BUSiness Readiness Business Readiness BUSiness Readiness Business Readiness BuSiness
I 05/1212006
I 0511212008 I 05/12/2008
I 0411212006
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J;YgelieAal ReooRsiliati9R ef YAT2 19 ge oompleted by C08 Friday RSJEt vJeel; Pregress syppaFt aRaRgemenls-tG-GalJer Immediate FeQYIFeM8Ats.
Obtain agreement from the SSP to the Intenm Business Process and Procedures. CSRlJllete IIlaRS fer 8~slAess SiRllllati9n 1 FeNR, wilh Ihe IInderlylll!l ISSlIes and defeats IR lIata
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Confirm environment availability with Technology team for Simulations 1.5 & 1.6
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The Master Schedule has been modified to aUgn to the detaRed schedules and take data directly from the QHEST schedule rather than via intermediate schedules. CommerCial In Confidence
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The November release of the PDRS did not occur as planned, and the release of the new cut of the end-to-end payroll processes IS delayed due to the unexpected absence of the OHIC Process Team Lead. PDR Drops 1 and 2 will now be combined and all changes planned for the November release Included in Drop 2 in December. The new cut of the end-to-end payroll processes will now be delivered at the end this week.
Oesign&
Build (Jason Cameron & Andrea Sarna)
Un~ testing of ALCS has highlighted issues requiring resolution Restricted network access prevented progress on development completion and defect resolution
1. Resolve outstanding ALCS Issues 2. Complete change requests CR011)4 - Superannuation No TFN, CR0169 - All Purpose Allowances and the defect for part time pay calculations 3. Reduce defects in Desian and Build teams bv 50%
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Workbrain Awards testing IS behind plan. E2E testing is behind plan and did not get to within 30% of plan this week, however a recovery plan has been put in place with additional resources and with timeframe extended to Dec 21st (end of test for Baseline 4). Schedule compliance test execution has only started this week and there is potential for high- priority defects to come from this testing, late in the system tast phase. PPV Phase 2 has been extended until 5 December to allow further tuning and execution of 8 Monday pay cycle. UAT does not have coverage finalised, script preparation completed nor a pay run shakedown done
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ActIons required to move to Green are: 1. Retum 10 plan for Workbrain Awards testing by 12 December. 2. Keep E2E testing to the recovery plan. 3. Keep to plan for schedule compliance using the automated scnpts and quick defect turnaround. 4. Suocessful completion of PPV Phase 2 by 5 December. S. UAT would need bulk test script preparation completed, pay run shakedown done, and resolution for scope ISSUes as well as Workbrain recalculations enabled. The BuslOess Readiness team IS reporting Amber because: }> Tralmng team awaiting feedback from functional experts regarding Simulations and work Instructions }> Training websije not published yel }> Process of Informing training team and SSP of workaround impacts needs to be established }> QHEST 10 formally approve Drop 1 of training materials }> BT work plan not complete }> Une managers update #3 to be completed }> Work around scope of work to be approved by RSC }> Analysis of logIC reqUired for Workbram pay rule work arounds needs to'be completed by HRIT }> Development of work around documentation needs to be completed by HRIT - 36 work aroun'ds identified, 21 have been documented leaving 15 to complete. }> Endorsement of documentation from Work Around Relll8W Group stili to occur Actions required to report Green by 5112 include: 1. Functional review plan to be confirmed 2. Website to be flnaUsed and published 3. Workaround process for training impacts to be planned and agreed 4. Formal approval of traimng malerial Drop 1 to be finalised 5. BT work plan to be completed 6. RSC to approve the scope of work of work arounds vs. CR's to include work arounds 10 QHIC solution 7. HRIT to complete analysis of work around logiC for Workbrain pay rule Issues 8. HRIT to complete Work Around documentation and distribute to Working Group 9. Endorsement of work around documentation by Work Around ReView Group to be planned
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Technology is reporting Amber because: Services Technology (JusUn K11lmnlk & Nicola Stubblngs)
}>
Support Requirements document has undergone around 6 revisions and is now being approved by Gmy Palmer. The approved versIOn will be attached to the skeleton Change Request has been enlered into the syslem.
1. The requirements need to be validated with the stakeholder groups and confirmed before the CR is
Reporting Green due to the completion of data loads for UAT1 & 2.
UAT1- UATlioads forWori<braln are complele and reconciled. Note: Recalcs are still in progress UAT2 (FI) - UAT2 loads for Workbrain are complete and reconciled. Note: Recalcs are still in progress The focus remains on improving the process and procedures and to ensure that problems and defects from Simulation 1 are property addressed. - Preliminary plans for Simulation 1.5 and 1.6 have been established. The focus of these tests will be to validate the end to end steps, and time estimates for Interface runs, and recalculations.
Support
SOW 9
(Tom Shsckleston & Brian
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The need to confirm appropriate enVIronment and connectivity availability for the proposed 1.5 and 1.6 Simulations, and The business 'challenges' have not been fully addressed to the satisfaction of the SSP.
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1. Confirm environment availability with Basis team 2. Obtain agreement from the SSP to the up-dated proposed high-level cutover schedule (including
Progressed with clarifying content of the SOW9 draft, however, there remain stgnificant differences between both parties on what the underlying contractual arrangements are, which in tum has resutted in delay in progresslllg The differences relate to IIlterpretations of SoW8 and the HRBS contract and must be resolved before this SoW can be progressed. The end of IBM's responsibilities under SOWS and whether the HRBS contact Is relevant In the context of Workbrain support reqUire urgent clarification.
CommerCIal in Confidence
~FiHR
Implementation status IS reported Red because: ,. SoW scope has not been agreed due to the contractual Issues referred to above.
For this report to tum green, the team needs to progress with now reVIsed dates: 1. We need to resolve the differences of opinion relating to the delineaHon between the HRBS Contract, SoW8 and SOW9. 2. Agree a Scope and develop high level Schedule by 05/1212008 3. Develop Accountability Matnx and SOW 12/1212008 The revised dates will require review and remain tentative unHI the contractual issues have been resolved.
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15-00224 SOW 8 - payrun Process not clearly defined. defined dearly enough or In enough detail (worle; instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This worle; is not clearly in scope of the QHIC project under SOW 8 but IS needed for a successful UAT and for Go Live. Team in place to develop detailed procedure documents with planned completion date of 1911212008. of detailed Wof1( - SoW 8 - Automated Job Scheduling Solution. There IS an issue thallhe QHIC solution does not currenlly Include the use of a tool to manage Ihe splilling of the SAP payroll programs and other programs which also require multiple inpul flies to meet performance requirements due to the absence of such a tool to meet Whole of Govemment requirements for automated job scheduling, resulting in the operation of the QHIC solution requiring manual control dunng every payroll run. Issue now with Justin Kllimnlk to progress with tactical solution for QHIC project in advance of waG tool QH1469 There is an Issue that the QHIC pay run process was DeSign Document. IBM supplied the functional specification used for the design and development The SDA provided proof of approval to change the payrun process from a 14 day forecast to a 7, 4, 3 day prop in arrears approach. Queensland Health will verify the effectiveness of the new pay run process by mapping the process to the
is an ISSue that the body of work resulting unknown, as the Impact assessments have not yet been earned out, resulting in potential schedule and/or pressures upon the business units. Update: the worle; around deflnitions will be documented by 5th December. IBM impact assessments indicate Ihe foltowmg: - to include 23 pay rule related work arounds in tihe solution will reqUire 27 man days of efforl, wilh a two week delay impact to schedule; - to creale Ihe 23 wage types required to facilitate the work around process will require 20 man day effor1 with potentially no II11Pact to sclhedule (IBM to confirm sclhedule impact or lack thereof); - SSP require 10 FTE's to execute an 35 wor1< around processes defined as per 27th November 2008. QHEST raised a CR to be presented for approval to enable IBM ID build and test 23 wage types. This will be
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Pine Pienaar
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7.
required execution window. The projeCt leam IS mitigating '!Sis to identify any oerformance ISSUes pnor to Parallel Payroll
RS-00197 There is a risk that the overall solution for O~nsland Health will not be in a maintainable and supportable stale and, as such, not fit for go-live. ThiS will be as a resu~ of the overlapping and compressed state of the 0 HIC project and other timeframe pressures. It is expected that this will lead to the overall solution not bemg appropnately engineered, documented and tested with mformed support arrangements established poor togo-live. This nsk has the potential to result in SIgnifICant operational impacts for both the services
should any task or deliverable not meet the , ~"rT'Ant OHIC schedule.
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Change Requests
Approved Change Requests
CROOO073 - Concurrent Employment (SAP)
CR000074 - Wor1<bnlin Manual Enby (Wor1<braln)
CROOOO94 - Leave Paid in Advance (Wor1<brain)
CROOO099 - SOW 8 - Takeover of XFA accountabilities
CROO0103 -IS18 Security Compliance (Wor1<braln)
CROOO104 Workbrain Security Groups (Workbraln) CROOOl13 ROO Processing CROOOl14 Offenders Health Service - 6 New Wage Types (Wor1<around) CROOOl19 Maternity Leave Maximum Duration CROO0130 Team Name Change - no cost change request CROOO131 Ton expiration - no cost change request CROOO132 Bmging Nurses Back Into the Workforce Program - no cost change request CROOO133 Secondment Unpaid - no cost change request CROOOl34 - Remove TlI1le Codes - no cost change request CR000135 - Leave Balance for Day In Lieu CROOOl36 Addition of Cascade ReqUIrement lOr LSL-VMO CROOO137 VMO Recreation Leave as perVMO LSL CROO0138 Visiting Medical Specialist (VMO) Outreach PaCkage (Wor1<.around) CROOO 141 Defect 932 Guaranteed 4 hours CROO0148 Employee Group/Subgroup combinations CROO0153 Resolution of Defect 1352 - Part Day Leave CROOOl54 Resolution of Defect 435 - Remote Area Nurses Incentive Program CROOO155 Roster Conftlct Report CROOO157 Nurses Meal Allowance CROOO158 Child Support Deductions and Gamishes CROO0159 RecaU - Offsite CROOOl64 Superannuation No TFN Worksround - submitted to CorpTech for approvlll CROOO169 Ali Purpose Allowances - submitted to CorpTech for approval
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d.
VM Oulleach Services
POl HP Leave Balance Fatigue Rules firing twice
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QHICTeam Agreed ProjeCt Implementatjon Schedule PfOJec! ExecutiOn Plan >rint Reports and Integration specifications for Reports, forms, enhancements and Interfaces. Process definitions for In
1.1312008 221212008 1217/2008 100% 100% 100%
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Including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech ServICe Management
Lessons Learnt Log
20/04/2009
I 2<W4I2OO9
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Completion Legacy Data Assessment Strategy & Plan Business and People Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as IS Accepted with minor revision Accepted revised version required Not accepted major revISion necessary Not accepted revised version requU'ed Not subject to Acceptance
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Total tests - 308 (Under replan, payroll summary tests have been removed from E2E as these will have to be incorporated into functional testing of ,the complete, automated payroll solution. Also propose to reduce CEIAE ,tests which previously made up 25% of the total E2E test cases.) Total: 308 Attempted - 192 Passed -128 Failed/Blocked by defects - 41 Under analysIS/Awaiting further acHon - 23 Not Attempted - 115'
'Of those not attempted, 49 relate to CE or AE, most of which are being held back until the Part-Time changes are loaded into system test on 8 December. A further 26 relate to the payroll cycle tesHng currently being conducted in conjunction with PPV phase 2. We would expect these 26 to be completed by end of PPV Phase 2 on 5 December.
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Overall Status
Highlights;
CR0001n extending the 'Go I No Go dates to 11'" December 2008 approved by Executive Director CorpTech.
Defect pos~ion has detenorated with 69 defects raised and 55 closed. Backlog Increased from 124 to 138. Backlog of Severity
1 and 2 defects has increased from 67 to 83.
Results have been provided for the Wol1dlraln "Go I No Go' gate. There are 5 defects to be cleared to successfuny pass this
gate. The expectation IS that these defects will be resolved by 10" December 2008. Awards testing team IS reporting Amber
because 2 of the 17 Priority Calc groups have defects. Team has passed 151 Calc Groups and is forecasting green for next
week.
The recovery plan for End-t<H;nd ,testing is in place but progress has not reached the 10% tolerance level to report Ambef and
is reporting RED. The team has passed 150 cases against a target of 200.
PPV 2 testing repeated the Pay Sunday execution with 7 CPUs available. Execution uSing approx 750,000 transactions was
reduced to 8 hours 34 minutes. Execution of Pay Monday was not achieved by 5'" December and the team IS reporting RED.
The expectation is that it win take an additional 2 weeks of testing and tunmg to reduce Pay Monday execution time to pass the
' Go I No Go" gate and a Change Request win be raISed to further extend the deadline for this test
UAT shakedown has commenced. Team continues to report RED due to issues with execution of interfaces and payroll
processes and scnpt preparation . Recommendation made to reioad UAT data because of issues found with the dataset and
need to reduce dataset sIZe to allow payroll proceSSIIlg to be executed in a reasonable timeframe III the UAT enwonment
Teams continUing to use UAT 1 environment wIlMst UAT 2 Is made ready for data reload.
Status;
The QHIC project is reporting RED because the issues with End-k>-End Testing, defect tumaround and meeting defect targets,
completion oftha Payroll Performance tests, UAT shakedown execution and UAT script preparation. In addition the Support
team is reporting RED because the commercial issues affecting the scope 01 seMceS to be provided under SOW 9 have not
been resolVed.
For the QHIC Project to report Amber, the followmg must occur.
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GeMplete plaR t9 dal~'8r kR&\'AEKtge AAsfer far UAT BsFiptiAg te meet Fe'JiseEl YAT tiFAeseales
Commercial in Confidence 50123
I +est
nl:.H.,nnno
-- -- . - . - . ~~~~~~~~~~~~~~-----------
Reduce Sev 1 and 2 defect backlog affecting E2E testing to allow execution and pass rates to move back to within 10% of the recovery plan.
Develop new plan with schedule for PPV 2 to allow retesting of Sunday and Monday pay cycles with tuned design and build for current "problem" process areas. Iniemallnterfaces to be functional to allow testing to progress In UAT Shakedown Knowledge transfer for EOFY Processing to be scheduled
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We need to resolve the differences of opInion relating to the delineation between the HRBS Contract. SoWS and SoW9.
The Process, Design and Build. BUSIness Readiness, Data Migration, Technology and Cutover teems are reporting Amber. Issues causing these teams to report Amber are provided In the Worksteam Summanes in section 5. For the QHIC team to report Green the follOWIng must occur:
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Test Test Test Test Test Test
gala bead
1211212008
gIiLt~~gg8
Support
1(11212008
Process
Process Work Instructions to be completed by Process
Adrian Djatschenko of draft Payroll procedures for Interim, Final and Ad-hoc Payruns Commercial in Confidence
I Process
6 of 23
Complete the Part Time Pay Calculation development Improve the runtime perfonmance of the leave balance export Into SAP Reduce defects in Design and Build teams by 50%
<Resolve treatment of current out of scope HRFI items and complete development
Resolve outstanding, SAP XI communication issues between SAP HER900 and FAMMIS COP100 Return to plan for Wor1<brain Awards testing. E2E testing to the recovery plan.
Keep to plan for schedule compliance USing the automated scripts and quick defect turnaround.
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Design & Build DeSIgn & Build Design & Build DeSIgn & Build Design & Build Test Test Test
BI::ISlA8SS
I 1211212008
11211212008
I 1211212008 I 12/1212008
To be detenm.ned 1211212008 1911212008 1211212008
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Business
I Q3,I~mOO8
I 1211212008
HRIT to complete analYSiS of work around logic for Workbrain pay rule issues Commercial in Confidence
70f23
to Working Group
to be planned
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OtmllR agreement ~m ~e SSP IQ t~e IAteRm BUSiness P~gess eAa Preoodl.lres CeRfirm elPJll"9RmeRt s'llIllability willi l=eGhAelagy team for Simylatlens 1.5 & 1.6
Develop an agreed plan for the business cutover activities with buy In from all key stakeholders - SSP, HR Branch, Finance, QHEST and QHIC Develop and agree the scope of SOW 9 Schedule for SOW 9
Schedule:
The Master Schedule has been modified to align to the detailed schedules and take data directly from the QHEST schedule rather than VIa intermediate schedules. The QHEST schadule has been updated and the schedule IS neady to be baselined.
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Past due and
yet to be approved:
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Business Readiness Clllever CYte_ Cutover Support Support Support
I 1211212008
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Technology
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Commercial in Confidence
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", I
5.
Workstream Summaries
Process team is reporting Amber because:
Process (Jacqui Mazibrada)
Lim~ed progress in updating PDRs in preparation for the December release Issues identifled with Perfonnance Testing and the outstanding deSIgn of the automation solution that impact the team's ability to update the following process related documentation: PDR 2.3.1IProcess & Reconcile Payroll; OHI.C E2E Payroll Processes; and OHIC Intenm, !,inal and Ad-hoc Pay run ~ocedures. . Potential changes to the pnocess for managIng secondments and tenninations as a result of the ALCS development Restricted availability of Adrian Djatschenko to proVIde input/clarification on Payroll procedures
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1. Details of the changes to the Payroll processes as a resu~ of Performance Testing identified and agreed by Friday, 12 December 2. Automation solution documented and agreed by Friday, 12 December 3. Assessment of ALCS impact on QHIC PDRs completed and changes requIred identified by Friday, 12 December (If this Infonnation IS not available by week end, the December drop of the PDRs and the draft of Payroll ~dures will exclude these ,items.) 4. ReVIeW of outstanding Work Instructions to be completed by Friday, 12 December 5. ReVIeW by Adrian Djatschenko of draft Payroll procedures for Interim, Final and Ad-hoc Payruns by Friday, 12 December
The Part Time Pay Calculation defect did not complete on 05112108 toschedule
Runtime perfoonance for the import into SAP of the leave balance export during PPV is excessIVe and requIres investigation and remediation The reduction in defecls did not meet the 50% reduction target The HRFI solution remams unflnalised. QH to advise desired course of action for current out of scope
items SAP XI communication enrors exist between SAP HER900 and FAMMIS COP100 when executing a
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..
_ ..__. _ __ ._.
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For the team to report Green it must 1. Complete the Part Time Pay Calculation development
2. Improve the runtime perfonmance of the leave balance export into SAP 3. Reduce defects by 50% 4. Resolve treatment of current out of scope HRFI items and complete development
5.
The Test team IS reporting Amber because:
Resolve outstanding SAP XI communlca~on ISSueS between SAP HER900 and FAMMIS COP100
E2E testing is behind the recovery pian and execution/pass rates are stili being impacted by the number of outstanding defects. PPV Phase 2 has nol completed as pianned due to outstanding ,perfonmance ISSUes identlfled in Monday pay run. QHEST UAT is reporting red based on: Concurrent and Aggregate employment test coverage to be finalised Outstanding script preparation not complete as per scheduled comple~on date of 26/11/2006 KnoWledge Transfer for EOFY Processing Limited progress on testing activities for UAT Shakedown
Sallyann Pengelly)
1. Reduce Sev 1 and 2 defect backlog affecting E2E testing to allow execution and pass rates to move
2. Develop new plan with schedule for PPV 2 to allow retesting of Sunday and Monday pay cycles with
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3. 4. 5. 6.
l> l> l> l>
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to within
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tuned deSign and build for current "problem" process areas. Ability to run pay runs and environment shakedown for UAT Shakedown Intemal interfaces to be functional to allow testing to progress in UAT Shakedown Knowiedge transfer for EOFY Processing completed Bulk test scnpt preparation for HR Payroll, HRiFI and Payroll Bureau to ba completed with an action plan in place for outstanding items.
Commercial in Confidence 10 of 23
. _ 0
_ . _ _ ~ _~ . , _
._ ~ : . _
_ __
__ _ . _ . _
u . .. .
Actions reqUired to report Green are: 1. Additional meetings reqUired to develop work around logIC 2. Training elements to be finalised by 12112 Services Technology (Justin Klllmnik & Nicola
Stubblngs)
Technology IS reporting Amber because: l> Support document has been endorsed by Technology Solutions Director. CROOOl66 needs to be formally raised and costed - there may be issues around who will pay for the support. For the Technology team to report Green: 1. CROOO166 needs to be approved by CorpTech. Reporting Amber because: l> Transformation activities highlighted three addttlonal severtty 2 defects For Data Migration to report Green: 1. SSP to cleanse data relating to issues 1584, 1274 and 1215 so that each iSsue Impacts less than 50 employees. Test Load into HED130 is in progress using current production data Status:
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UA12 (FI) - UA12 will be loaded with a subset of employees USing a go-live date of 23 Feb 2009. The employees to be used In the subset will be provided by the UAT Team to the QH Data Migration Team on Tuesday 9 Dec. The QH Data Migration Team will prOVide data on the 11 Dec and the IBM Load team will complete SAP and Worl<brain loads by Friday 19 Dec. UAT1 - UAT1 will be refreshed from UA12 (FI) once it is loaded with a subset of employees
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The focus remains on Improving the process and procedures and to ensure that problems and defects from Simulation 1 are properly addreSSed. Simulation 1.5 will commence this week as part of the UAT 2 dataload. Future Simulations have not as yet been planned In detail.
Commel"ClSl in Confidence 11 of 23
..
- - .._..
. ~
..
_,.,._-- ------, ..
The business 'challenges' have not been fully addressed to the satisfaction of the SSP
For this report to be Green, the team needs to: 1. Develop an agreed plan for the business cutover activities with buy in from all key stakeholders SSP, HR Branch, Finance, QHEST and QHIC There was little progress In bringing the differing points of view closer together, CorpTech requested more time to clarify their posttion Internally and cancelled last weeks review meeting. There remam signifICant differences between both parties on what the underlying contractual arrangements are, which In tum has resulted in delay In progressing SoW9. These relate to interpretations of SOWS and the HRBS contract and must be resolved before this SOW can be progressed. The Implementation Status is reported Red because: ~ SoW scope has not been agreed due to the contractual Issues refennsd to above. For this report to tum green, the team needs to progress wtth now revised dates: 1. We need to resolve the differences of opInion relating to the deHneation between the HRBS Contrac~ SoW8 and SOW9. 2. Agree a Scope and develop high level Schedule 3. Develop Accountability Matnx and SOW Until the contractual issues have been resolved, no new dates can be forecast.
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.... - --...
~.-
....... ._-_._--_._ -
...
Payrun Process not clearty defined. There is an Issue that the Paynun processes are not deftned clearly enough or in enough delaU (wor1< Instnuctions) for Ihe SSP or Pay Bureau to be able to nun the QHIC Payroll. This wor1< is not clearly in scope of the QHIC project under SOW 8 but Is needed for a . successful UAT and for Go Live. Team In place to develop detailed procedure documents with planned completion date of 1911212008. CROOO165 raised to cover develooment of detailed Wor1< 8 - Automated Job Scheduling Solution. There IS an Issue that the QHIC solution does not currently Include the use of a tool to manage the splitting of the SAP payroll programs and other programs which also require muttiple input files to meet performance requirements due to the absence of such a 100110 meet Whole of Govemment reqUIrements for automated job scheduling, resulting in the operation of the QHIC solution requiring manual control dunng every payroll nun. IS installed to sUDDOrt this reauirement. CR to be raised. QH1469 - There IS an Issue thatlhe QHIC pay nun process was Design Document IBM supplied Ihe functional specification used for the desIgn and development. The SDA provided proof of approval to change the paynun process from a 14 day forecast to a 7, 4. 3 day prop In arrears approach. Queensland Health will verify Ihe effectiveness of the new pay nun process by mapplllg the process to the
.............-u ..... , ...... ....... 1
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YRkflatJR, B6 Ita I"'paat aSS98SMeAls t:.ave Rat yet beeR Gamed 9t:1t. reSYttiRg iR peteRtial delays te tt:le ,shadYls 8AshlF PFe'8UFeS \lpgA lAS ~w6iAes8 IeIAits. UpdaIe: the 'J~Fk aFeYAd deliRlti9RS vlill be deGymeAted ~y ilt Qeeember. IBM imp_ aS8eB6",e~lE IRQieate the fell9\iAg: 19 inellKle 23 pay rule related'JJ91k aRJunds In the solution wiA RJqulre-2+-man days 91 ellaR, with a twa '.veek delay ifR~aGt Ie BGhe~Yle: ta ~e 23 ',vage types Fe~wiFe~ te fasilitate ~a ,{JeFk aJew~EI ~F9ges6 wiA FeEtYIFe 29 MaA dey eJmR..w~ psteAtial1y AS i~paet te B~egYle (19M Ie eeMFm 69heElwie i"'paelsF IaGk th9Fee~; SSP require 1Q 1'1"10'5 la elleswle all 35 walk arewRd Pl1:lGeSlleS oefiRec:I as per 27th ~1_fAb9r 2008. QIoIIOST Faieed a CR kl be preseRled fer allllRJ"al Ie eRable IBM lo--bllikl-aRc:l tesl 23 '(/age types. This 'l/i1J..be
eN.
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KWiatkowski
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Justin Kilimnik Doughty
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Commercial in Confidence
13 of 23
FiHR QHIC Weekly Report: Week 2008-49 7. Risks - Critical and High Impact (900 or 700)
('Q~7
"t'r"
? _,
supportable state and, as such, not fit for go-live. This will be as a result of the overlapping and compnessed state of the QHIC project and other ~meframe pressures. It Is expected that this will lead to the overall solution not being appropnately engineered. documented and tested with informed support anrangements established pnor to go-live. This risk has the potential to result in significant operational impacts for both the services provided by CorpTech to the agency and the business processes of Queensland Health following go-live. Meeting held on 5" December 2008. MajOrity of documentation IS available and teams working together to
set
will be unable to 23rd March 2009 ~Iive
- There IS a nsk that there will be chanaes identified during the PPV validallon ofUAT
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Doughty
Tony Pnce
Tony Pnce
Commercial In Confidence
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'.
FiHR QHIC Weekly Report: Week 2008-49
8.
Change Requests
a.
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Commercial in Confidence 15 of 23
Q 11 &JW 9 - Lattice Support - with IBM to develop scope for SoW and get CR completed and approved by 28/1112008 BAD V4.0 to V5.0 impact - rejected by CorpTech and with IBM for review. PayroO Work Instructions - with OHIC project for development 'out of hours' support arrangements - with OHIC project for development Removal of CATS-with QHIC project for development Will be raised after PPV2 Revised BUSiness Volume Melnes Change 11 Requirements BaseUne from Business Attributes Document V3.0 to W.O and Change Tracking Document V1.2 SAP changes to support Workarounds for Workbrain Awards modifications Workbrain data extract to support Workarounds
d.
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. - " ~- .- - . -. -.--
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9.
Deliverables
QHICTeam
--'
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Schedule Plan Enhancement, Reports and Forms and Integration stra!!!!lies. Functional for Reports, IU'"';:, enhancements and interfaces. Process definitions for In-
100%
l00"k
Y Y
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100%
221212008
I
141412008
25171W08
Communication Strategy (Project centric) Development, coding, testing (Technical Specification) base templates Master Test Plan
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141412008 221212008
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141412008
100% 100%
90%
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I 141412008
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Y Y
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Commercial in Confidence
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Specifications for Reports, fonns, enhancements and interfaces. System Test Summary SIT Summary Report Definttion of SOE, NlA Desktop and bandwidth ,ments , Data Assessment Strategy and Plan Data Mapping Templates &Tools Data Migration Completion I 181D212009
y y
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Development Approved
3017/2008
1000/.
1WA.
N Y
22/2J2008
18A:l212009
0% l%
y y
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31/1012008
I 3111012008 I
1211212006 1811112008
1211212008
1811112006
04/0312009
271D212009
27/0312009
20lO4l2OO9 I 20/0412009 I
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04/0312009
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Development
Commenced
100%
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10% 0%
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Date forecast to move because of deIeys In End to End testing and PPV
27/02J2009 27/03/09
0%
0%
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Y
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~ ~wJ.. l Expected
to be delayed
CommercIal In Confidence
Project Closure Report including but not limited to: Hand Over Acceptance .lncluding, Knowledge Transfer Completlon Report to CorpT ech Service Management Lessons Leamt Log Completion Legacy Data Assessment Strategy & Plan BusIness and People
2010412009 I 2010412009
0%
Not commenced
Review stage: Scheduled for preparation Under r9V1ew SubmJtted for Acceptance Accepted as IS Accepted with minor revision Accepted revised version reqUIred Not accepted majOr revIsion necessary Not accepted reVISed version required Not subject to Acceptance
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Expected
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to be delayed
Commercial in Confidence
19of23
200
__ CG Planned - CG AtterTl:>1ed
CG Passed
150.
100
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Attempted Pass Fall
pnority Calc groups Phase B Calc Groups Phase C/O Calc groups Calc Groups Total Test cases overall
17 104 100
15 88 48
221
23,322
151
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20,613
R I
16 5
23
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0 0 47 47 2,456
To be analysed
A E
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Commerctal in Confidence
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Page 255 redacted for the following reason: --------------------s37 access deferred
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Commercial in Confidence 23 of 23
Overall Status
CR0001?? extending the "Go / No Go dates to 11/12 approved by Executive Director CorpTech .
Defect position has deteriorated with 69 defects raised and 55 closed. Backlog increased from 124 to 138. Backlog of Severity
1 and 2 defects has increased from 67 to 83.
Results have been provided for the Workbrain "Go / No Go" gate. There are 5 defects to be cleared to successfully pass this
gate . The expectation is that these defects will be resolved by 10/12. Awards testing team is reporting Amber because 2 of the
17 Priority Calc groups have defects. Team has passed 151Calc Groups and is forecasting green for next week.
The recovery plan for End-to,End testing is in place but progress has not reached the 10% tolerance level to report Amber and
is reporting red . The team has passed 150 cases against a target of 200.
PPV 2 testing repeated the Pay Sunday execution with 7 CPUs available. Execution using approx 750,000 transactions was
1h reduced to 8 hours 34 minutes. Execution of Pay Monday was not achieved by 5 December and the team is reporting red.
The expeotation is that it will take an additional 2 weeks of testing and tuning to reduce Pay Monday execution time to pass the
"Go / No Go" gate and a Change Request will be raised to further extend the deadline for this test.
UAT shakedown has commenced . Team continues to report red due to issues with execution of interfaces and payroll
processes and script preparation . Recommendation made to reload UAT data because of ,issues found with the dataset and
need to reduce dataset size to allow payroll processing to be executed in a reasonable timeframe in the UAT environment.
Teams continuing to use UAT 1 environment whilst UAT 2 is made ready for data reload .
The QHIC project is reporting red because the issues with End-to-End Testing , defect turnaround, and meeting defect targets,
completion of the Payroll' Performance tests, UAt shakedown execution and UAT script preparation . In addition the Support
team is reporting red because the commercial issues affecting the scope of services to be provided under SoW 9 have not been
resolved.
For the QHIC Project to report Amber, the following must occur:
Bulk UAT test script preparation for HR Payroll, HRiFI and Payroll Bureau to be completed with an action plan in place for outstandin9 items. Ability to run pay runs and environment shakedown for UAT Shakedown Reduce Sev 1 and 2 defect backlog affecting E2E testing to allow execution and pass rates to move back to within 10% of the recovery plan.
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I Test I Test
ASAP 12/12/2008
Develop new plan with schedule for PPV 2 to allow retesting of Sunday and Monday pay cycles with tuned design and build for current "problem" process areas. Internal interfaces to be functional to allow testing to progress in UAT Shakedown Knowledge transfer for EOFY Processing to be scheduled
We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9.
The Process, Design and Build, Business Readiness, Data Migration, Technology and Cutover teams are reporting Amber. Issues causing these teams to report Amber are provided in the Work stream Summaries in section 5.
For the QHIC team to report Green the following must occur:
Details of the changes to the Payroll processes as a result of Performance Testing identified and agreed by Friday, 12 December Automation solution documented and agreed by Friday, 12 December Review of outstanding Work Instructions to be completed by Friday, 12 December Review by Adrian Djatschenko of draft Payroll' procedures for Interim, Final and Ad-hoc Payruns by Friday, 12 December Complete the Part Time Pay Calculation development Improve the runtime performance of the leave balance export into SAP Reduce defects in Design and Build teams by 50%
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Test Test
ASAP
1211212008 19/12/2008
Support
Process Process Process Process Design & Build Design & Build Design & Build
I 12/12/2008
12/12/2008 12/12/2008 12/12/2008 1211' 2/2008
11211,212008
112/12/2008
Resolve treatment of current out of scope HRFI items and complete development Resolve outstanding SAP XI communication issues between SAP HER900 and FAMMIS COP100 Return to plan for Workbrain Awards testing. Keep E2E testing to the recovery plan.
Keep to plan for schedule compliance using the automated scripts and quick defect turnaround. Website to be finalised and published Formal approval of training material Drop 1 to be finalised
HRIT to complete analysis of work around logic for Workbrain pay rule issues
HRIT to complete Work Around documentation and distribute to Working Group Endorsement of work around documentation by Work Around Review Group to be planned CR000166 needs to be approved by CorpTech. Develop an agreed plan for the business cutover activities with buy in from all key stakeholders -SSP, HR Branch , Finance, OHEST and OHIC Develop and agree the scope of SoW 9 Develop SchedUle for SoW 9 Develop Accountability Matrix and Statement of Work for SoW 9
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Test Test Test
Business Readiness
Business 112/12 /2008 Readiness Business Readiness Business Readiness 1211212008 12/12/2008
Business 1 19/12/2008 Readiness Technology Cutover Support Support Support ASAP 1911212008 19/12/2008 19/12/2008 19/12/2008
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'UAT Execution Stressy nd Volum e Testing
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Process team is reporting Amber because: Limited progress in updating PDRs in preparation for the December release Issues identified with Performance Testing and the outstanding design of the automation solution that impact the team's ability to update the following process related documentation: PDR 2.3.1 Process & Reconcile Payroll; QHIC E2E Payroll Processes; and QHIC Interim, Final and Ad-hoc Payrun procedures. Potential changes to the process for managing secondments and terminations as a result of the ALCS development Restricted availability of Adrian Djatschenko to provide input/clarification on Payroll procedures
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For the team to report Green it must: 1. Details of the changes to. the Payroll processes as a result of Performance Testing identified and agreed by Friday, 12 December 2. Automation solution documented and agreed by Friday, 12 December 3. Assessment of ALCS impact on QHIC PDRs completed and changes required identified by Friday, 12 December (If this information is not available by week end , the December drop of the PDRs and the draft of Payroll procedures will exclude these items.) 4. Review of outstanding Work Instructions to be completed by Friday, 12 December 5. Review by Adrian Djatschenko of draft Payroll procedures for Interim, Final and Ad-hoc Payruns by Friday, 12 December
The Design and Build team reports Amber because: The Part Time Pay Calculation defect did not complete on 05/12/08 toschedule Runtime performance for the import into SAP of the leave balance export during PPV is excessive and requires investigation and remediation The reduction in defects did not meet the 50% reduction target The HRFI solution remains unfinalised. QH to advise desired course of action for current out of scope items ~ SAP XI communication errors exist between SAP HER900 and FAMMIS COP100 when executing a simulation
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For the team to report Green it must: 1. Complete the Part Time Pay Calculation development 2. Improve the runtime performance of the leave balance export into SAP 3. Reduce defects by 50% 4. Resolve treatment of current out of scope HRFI items and complete development 5. Resolve outstanding SAP XI communication issues between SAP HER900 and FAMMIS COP100 The Test team is reporting Amber because: ~ E2E testing is behind the recovery plan and execution/pass rates are still being impacted by the number of outstanding defects. ~ PPV Phase 2 has not completed as planned due to outstanding performance issues identified in Monday pay run . ~ QHEST UAT is reporting red based on : Concurrent and Aggregate employment test coverage to be finalised Outstanding script preparation not complete as per scheduled completion date of 28/11/2008 Knowledge Transfer for EOFY Processing Limited progress on testing activities for UAT Shakedown Actions required to move to Green are: 1. Reduce Sev 1 and 2 defect backlog affecting E2E testing to allow execution and pass rates to move back to within 10% of the recovery plan. 2. Develop new plan with schedule for PPV 2 to allow retesting of Sunday and Monday pay cycles with tuned design and build for current "problem" process areas. 3. Ability to run pay runs and environment shakedown for UAT Shakedown 4. Int!;!rnal interfaces to be functional to allow testing to progress in UAT Shakedown 5. Knowledge transfer for EOFY Processing completed 6. Bulk test script preparation for HR Payroll, HR/FI and Payroll Bureau to be completed with an action plan in place for outstanding items.
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Complexities and additional meetings required to work out logic to adjust pay rule issues Competing demands for key resources Training website not yet published
Actions required to report Green are : 1. 2. Services Technology (Justin Kilimnik & Nicola Stubbings) Additional meetings required to develop work around logic Training elements to be finalised by 12/12
Support document has been endorsed by Technology Solutions Director. CR000166 needs to be formally raised and costed - there may be issues around who will pay for the support. For the Technology team to report Green: 1. CR000166 needs to be approved by CorpTech. Reporting Amber because: > Transformation activities highlighted three additional severity 2 defects For Data Migration to report Green: SSP to cleanse data relating to issues 1584. 1274 and 1215 so that each issue impacts less than 50 employees. Test Load into HED130 is in progress using current production data 1.
Status:
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A
UAT2 (FI) - UAT2 will be loaded with a subset of employees using a go-live date of 23 Feb 2009 . The employees to be used in the subset will be provided by the UAT Team to the QH Data Migration Team on Tuesday 9 Dec. The QH Data Migration Team will provide data on the 11 Dec and the IBM Load team will complete SAP and Work brain loads by Friday 19 Dec. UAT1 - UAT1 will be refreshed from !JAT2 (FI) once it is loaded with a subset of employees
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The focus remains on improving the process and procedures and to ensure that problems and defects from Simulation 1 are properly addressed . - Simulation 1.5 will commence this week as part of the UAT 2 dataload. Future Simulations have not as yet been planned in detail.
The business 'challenges' have not been fully addressed to the satisfaction of Ihe SSP.
For this report to be Green, the team needs to: 1. Develop an agreed plan for the business cutover activities with buy in from all key stakeholders SSP, HR Branch, Finance, QHEST and QHIC There was little progress in bringing the differing points of view closer together, CorpTech requested more time to clarify their position internally and cancelled last weeks review meeting. There remain significant differences between both parties on what the underlying contractual arrangements are, which in turn has resulted in delay in progressing SoW9. These relate to interpretations of SoWS and the HRBS contract and must be resolved before this SoW can be progressed . The Implementation Status is reported Red because:
~
SoW scope has not been agreed due to the contractual issues referred to above.
For this report to turn green, the team needs to progress with now revised dates: 1. We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoWS and SoW9. 2. Agree a Scope and develop high level Schedule 3. Develop Accountability Matrix and SoW
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Until the contractual issues have been resolved, no new dates can be forecast.
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Deliverables
QHIC Team
Agreed Project Implementation Schedule Project Execution Plan int Enhancement, Reports and Forms and Integration Functional specifications for Reports, forms, enhancements and interfaces. Process definitions for in ,rocesses. As Built Solution Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, coding, unit testing (Technical Specification) base templates Master Test Plan
14/3/2008 22/2/2008 121712008 22/2/2008 100% 100% 100% 100%
Y Y
I Approved
Approved
22/2/2008
100%
14/4/2008 251712008
T R
14/4/2008 22/2/2008 14/4/2008 14/4/2008
R I
100% 100% 100% 100% 100% 100%
Y Y Y
L E
I Approved I Approved
Approved Submitted
A E
E S
Test ScriptslTechnical Specifications for Reports, forms, enhancements and interfaces. System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth reguirements Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion
29/1212008 04/02/2009
I 27/10/2008 I
29/12/2008 04/0212009
90%
I Approved
Development Development
I To be validated
0% 0%
Y Y
N/A
N/A
N/A
N N
Y Y Y Y Y Y
301712008 22/2/2008
I 18/0212009
100% 100%
0%
18/0212009 22/2/2008
100%
97% 0%
04/0312009
27/02/2009 27/03/2009
T R
04103/2009 2710212009 27103109 20104/2009
R I
100% 10%
0%
Y Y Y Y
L E
Development
Commenced
A E
A A A A
E S
Likely to be delayed
Date forecast to move because of delays in End to End testing 'and PPV Expected to be delayed Expected to be delayed Expected to be delayed
0%
0%
Completion
2010412009
Not commenced
%
Deliverables I key work products
D,O
Planned date
Current
Due Date
Contract deliverable
Review stage
Status
ISSUOS
(YIN)
and risks)
o
alna D
0.
0"'00
o "'a TO Hand Over Acceptance includ ing Knowledge Transfer Completion Report to CorpTech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People Transition
2010412009
I 2010412009
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
T R
R I
L E
A E
A
Expected to be delayed
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Attempted Priority Calc groups Phase B Calc Groups Phase C/O Calc groups Calc Groups Total Test cases overall
Pass
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17 104 100
15 88 48
2 16 5
221
23,322
151
T R
20,613
R I
23
253
L E
0 0
To be analysed
A E
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47
47
2,456
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TOTAL
T R
49
88 307
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Page 271 redacted for the following reason: --------------------s37 access deferred
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in PPV. Only run on Pay Monday. XI interface untested but not to be an issue because of the simplicity of the use of XI as a "shuttle" as 16 splits. 1,813 records processed . as 1 splits '2 124 records processed
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.,
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0:15:00 3:15:28
Queensland
Government
Queensland Health
"
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RTI Document No.1071
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QHIC Implementation
DOCUMENT PURPOSE
This document is a report on a contractual deliverable to be provided by IBM. The Workbrain Checkpoint testing was performed as part of change request CR0000129 which is an amended contract with IBM.
DOCUMENT CONTROL
Version 0.1 1.0 1.1 Date
02/12/08 03/12108 09/12/08
Prepan~d by
..
AUDIENCE
OHEST Steering Committee OHEST Program Board Shared Service Provider OHIC Checkpoint Testing Team
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RTI Document No.1072
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TABLE OF CONTENTS
1 2
3
SCOPE ............................................................................................................................................. 5
EXCLUSiONS .................................................................................................................................. 5
4
5 6 7
8.1
9
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EXECUTIO N.... .. ..... .... . ... ... ........ ....... ........ .... ..........
9.1
RE SULTS ...................... ..
10 11 12 13 14 15 16
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RTI Document No.1073
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IBM has been tasked to demonstrate the suitability of WorkBrain Award Interpretation as part of the Statement of Work 8 (SOW 8) revised contract. This report is a deliverable against the revised contract and is to include: 1. Reporting by IBM of Work Brain system testing status for 17 priority and 113 active pay rules, scheduled for execution from 3 September to 25 November 2008. 2. Processing of 20 Queensland Health Rosters, as provided by the QH SSP, and comparison of WorkBrain calculations again st expected Award Interpretation results for premium hours, allowance hours and ordinary hours. Rosters covered an employee sample from the following priority groups: Health Practitioner (Full time, part time , casual) Administrative - Public Service Administrative - District Hea lth Service Employee Assistant Nurse (Full time , part time , casual) Building Trades Engineering Operational RMO (Full time, part time) Registered Nurse (Full time, part time, casual) SMO VMO (part time)
Within the rosters 425 transaction scenarios were covered . 145 roster exceptions requiring award interpretation were covered. The base 300 transactions were considered to be correct for base ordinary hours.
Issues found included some that were the result of data migration, data entry error or missing pay rules. These issues were excluded from the results however data entry issues were retested. Issues resulting from these three (3) causes were not felt to be a refiection on the award functionality of WorkBrain. Fifteen (15) award issues were identified within the 145 tested .
The remaining Ten (10) issues were the result of IBM build 1 design. Issue rate of the 145 roster exceptions tested = 6.8% Common themes of these issues are: Overtime Meal allowance Recall Guaranteed hours
The Testing outcome was considered successful and within acceptance criteria toleran ces with a total of 10.2% failure of which 3.4% was attributed to Queensland Health issues and 6.8% was attributed to IBM issues. All issues identified were referred to the IBM development team for defect review and to the Work around Group for advice . IBM has reported a solution migration and error fix to 9 of the 10 issues identified in the checkpoint testing as of the 9/12/2008 . There are 3 rosters from the 20 rosters provided that has been affected as a result of this outstanding issue. Of the 5 Queensland Health issues identified all have been referred to the Workaround group for management as the project scope has been locked down. The processes are under development and will be ready for go live.
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Five (5) of these are Queensland Health issues of poli cy interpretation or specification . Issue rate of the 145 roster exceptions tested = 3.4%
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The 145 roster exceptions to the standard hours award interpretation were assessed and this figure was applied as the numerator of the percentage of identified issues as the test was designed to assess award interpretation.
EA SE
OBJECTIVES
To verify the functionality of WorkBrain Award Interpretation against key business processes. To verify the WorkBrain Award Interpretation produces the correct results for: o Time and Attendance o Pay Rules o Schedule Compliance .
SCOPE
The Contractor will demonstrate the suitability of WorkBrain Award Interpretation againsl: Reporting by IBM of WorkBrain system testing status for 17 priority and 113 active pay rules, scheduled for execution from 3 September to 25 November 2008. Processing of 20 Queensland Health Rosters, as provided by the QH SSP, and comparison of WorkBrain calculations against expected Award Interpretation results for premium hours, allowance hours and ordinary hours.
EXCLUSIONS
ACCEPTANCE CRITERIA
Identified key business requirements have executed correctly and be proven by the existence of the employees in WorkBrain (which would have followed the End to End processes in Production) . For processing of 20 selected QI-I Rosters, to meet expected results for ordinary hours, premium hours and allowance hours with the following tolerance: o <=20% test failure rate is accepted
o 20 - 30% failure rate will be subject to executive decision by Queensland Health Rostered hours and events provided in the test data by the QH Shared Service Provider are reflected correctly in the WorkBrain produced timesheets and demonstrates: o all ordinary hours are present and correct,
o any additional Workbrain allowances are present and correct, o any overtime and recall captures is present and correct, o any leave type is present and correct, o and the timesheet demonstrates adherence to the industrial award requirements. Testing:
Independent WorkBrain Review confirms that no critical, un-resolvable architectural risks or issues are present with in the base lined project scheduled timeframes. Independent Testing Assurance Review confirms that no critical, un-resolvable risks or issues are present with in the base lined project scheduled timeframes. "Critical" is as defined by the Customer.
TEST CONDITIONS
IBM will execute the WorkBrain functions required to process the selected 20 roster to pay calculations. That a test environment will be made available for this purpose by IBM QH SSP will perform the reconciliation between the test results (WorkBrain timesheets) and the expected manual pay calculations of the selected 20 rosters. A report will be written to compile the results and recommend the success or failure of the WorkBrain Award Interpretation checkpoint.
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o Based on 0% test failure rate (related to severity 1 and 2 defects only) for 17 Priority and 113 active Pay Rules (exclusive of documented and accepted workarounds and defects which can be resolved within 48 hours categorised as severity 3 and 4) for each roster.
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The system testing of the remaining 97 Pay Rules (schedule for execution from 26 November to 23 December 2008)
SE
Tasks
Provide available employees (via employee idenlifiers) for testing Provide sample 20 employee details for testing and 20 alternales including : EmplD
Team
IBM Test
10/1112008
OHSSP
Expected Calc Group Assignment Expecl Rosier i.e. , Planned OT, Oncall, Leave TypeslDuralions Expecled Work Delails i.e ., Recall, Clocks, Mental Heallh Allowance
Supply 20 test rosters scenarios for testing Perform test execution and confirm 20 employees tested Perform manual calculation of 20 test rosters Perform test reconciliation and supply results to OHEST Publish test results for WorkBrain Check point decision
EL
26/11/2008 27/11/2008
8.1 Execution
The checkpoint plan commenced with Ihe supply of 20 employees and 20 alternate employees for the roster scenarios by the SSP on the 10/11/08. These employees represented a cross section of the 17 priority Calculalion groups as outlined in the crileria of Ihe lest. Of the 20 alternates employees provided 10 were found 10 have availability and Calculation group changes for the testing period so another 10 employees were provided by Ihe SSP . See Appendix 1. Roster scenarios were provided by the SSP for each of the 20 lest employees on the 20/11108 and the roster build commenced in WorkBrain. See Appendix 1. A small number of data related issues were identified by IBM. These were rectified and one of the alternate employees was required to replace an original test employee. See Appendix 1. The Testing was performed in the System Integration Testing (SIT) environment. However there were a number of days of unforseen Corptech system outages and technical delays to the delivery of the WorkBrain award interpretation data and it was agreed at an executive level that IBM would be granted an extension to the delivery date against the agreed plan. Upon delivery of the WorkBrain award interpretation data on the 1/12/08 data validation was performed by the OHIC team and the SSP commenced manual calculation of the scenarios and reconciliation against the supplied Workbrain data. A number of scenario data entry and transcribing errors were identified and
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OHSSP
addressed with IBM for rectification . These have been supplied in full in Appendix 2a and 2b and the changes highlighted in light blue. The IBM testing, QHIC HR and the SSP representatives met on the 3/12/08 and reviewed the reconciliation of the Workbrain results for clarification and classification of the issues. The results were discussed and ownership assigned for issue management. A full list of the issues can 'be found in Appendix 3. In summary the results included 425 transaction scenarios and 145 roster exceptions requiring award interpretation were covered . The base 300 transactions were considered to be correct for base ordinary hours . The 145 roster exceptions to the standard hours award interpretation were assessed and this figure was applied as the numerator of the percentage of identified issues as the test was designed to assess award interpretation.
Fifteen (15) award issues were identified within the 145 tested .
Five (5) of theses are Queensland Health issues of policy interpretation or specification . Issue rate of the 145 roster exceptions tested = 3.4%
9.1 Results
Acceplanc:e Item
Proven by the existence of the employees in WorkBrain (which would have followed the End- to End processes in Production) Tolerance:
EL
all ordinary hours present and correct,
EA
The remaining Ten (10) issues were the result of IBM build 1 design. Issue rate of the 145 roster exceptions tested = 6.8%
Criteria
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IR
Processing of 20 selected QH Rosters, to meet expected results for ordinary hours, premium hours and allowance hours
Rostered hours and events provided in the test data by the QH Shared Service Provider are reflected correctly in the WorkBrain produced timesheets
Demonstrates: are
SE
PasslFail
Pass Pass
Issues found included some that were the result of data migration, data entry error or misSing pay rules. These issues were excluded from the results however data entry issues were retested. Issues resulting from these three causes were not felt to be a reflection on the award functionality of WorkBrain .
Pass
any additional Work brain allowances are present and correct, any overtime and recall captures is present and correct, any leave type is present and correct, the timesheet and demonstrates adherence to the industrial award requirements.
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Testing
Based on 0% test failure rate (related to severity 1 and 2 defects only) for 17 Priority and 113 active Pay Rules (exclusive of documented and accepted workarounds and defects which can be resolved within 48 hours categorised as severity 3 and 4) for each roster Confirms that no critical , un resolvable architectural risks or issues are present with in the base lined project scheduled timeframes Confirms that no critical, un resolvable risks or iss.ues are present with in the base lined project scheduled timeframes
Pass
To be confirmed
All issues identified were referred to the IBM development team for defect review and to the Queensland Health Work around Group for advice.
Of the 5 Queensland Health business issues identified all have been referred to the Workaround group for management as the project scope has been locked down. The processes are under development and will be ready for go live.
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IBM has reported a solution migration and error fix to 9 of the 10 issues identified in the checkpoint testing as of the 9/12/2008 See Appendi x 3b . There are 3 rosters from the 20 rosters provided that has been affected as a result of this outstanding issue. See Appendix 2c
EA SE
o
fo be confirmed
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RTI Document No.1079
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RTI Document No.1080
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~--
.....
.....
_-_.. _..._.. _.. _ .. _.. __ ._- _- -_.._-----_._ .,- ---------_ ._ -_ ---- _......... . .._---_.-. '--.-
FiHR QH IC Project
Weekly Steering Committee Report Week 2009 - 01 Week ending 4th January 2009 Version 0.2 6th January 2009
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Commerciar,n Confidence i
1, of 22
1.
Extended to 23112108 via CR. CorpTech has adVISed IBM that \his checkpoint has not been passed and the supporting CRs are now "void ab inrtio This checkpoint will no longer be
2810312009
T R
1410412009
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201.22
A E
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Commercial in Confidence
-'--"""'---'."'---"'"
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2.
Target Schedule
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30'22
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Commercial in Confidence
Committee Actions
Approval of the subset Data for UAT 1 and UAT 2 Agreement to approach to resolving the outstanding HR
~7
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Steering Committee
0710112009
C<lmmertllli in Confidence
CorpTech has advised IBM that the "Go/No Go" gates have not been met and that CR000129 and denvatives are "void ab initio". Issue 15-00218 has been re-opened to re-activate the Delay Notification against the November 2008 Go Uve date. Defect position has Improved from 98 to 70 with 35 defects relsed and 63 closed. Backlog ot Severity 1 and 2 detects has decreased from 56 to 26. 8 of these are wtth the Business to address. Design and Build team IS reporting IRED , ecause: b Team has been unable to reduce the overall detect backlog by 50%. Outstanding HR +-? FI issues and need to change End ot Month accruals solution not yet resolved and agreed. Sctledule impact 01 HR +-? Flcihanges not fully assessed,and agreed. Awards testing team IS reporting Green having completed system testing of aU 221 Calc Groups on 31/1212008 . The End-to-End test team passed a further 27 test cases to reach 271 cases completed. Team remains dependent on defect fix rate and team IS forecasting that there will be a small number ottest cases and seventy 2 defects outstanding on 11'" January 2009. Team continues to report RED. UATteam now reporting RED with key activities outstanding tor completion by 0910112009. These are execution of 3 pay runs which is dependent on resolution of an issue wtth the Leave Balance IExport from Worl<brain, manual data updates, finalisation ot data mapping to test scenarios and explanation ot why UAT 1 and UAT 2 environments are out of sync with the rest at the project enVironments. Risk and Issue items from schedule revieW have all been loaded into RPM or the OHEST system. Tasks and Milestones have , een added to the OHEST schedule. Tasks and Milestones will be conftmned in the overall schedule this week.. b
The OHIC ,project continues to report RED because of Issues affecting Design and Build team, the Defect backlog, the status of
End-to-End Testing and concems over the readiness to commence UAT.
In addition, the position on SoW9 is unchanged and WIll be a threat to the project if unresolved by the start of UAT.
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Commercial In Confidence
,.-.-. _._-_.-
Conduct a HR-FI workshop on 05101/09 with QHIC, QHEST HR-FI and QH FI representatives to flnalise the draft bUSiness requirement and agree the way forward. The bUSiness requirement document must be approved by the QHIC SteerillQ Committee on 07/01109
Review and advise the Impact of the HR-FI End of Month Accrual change request by 07/01/09
Review the HRFI bUSiness reqUirement for the outstanding HR-FI items. Assess and advise the Impact to schedule. Com pleta E2E testing by 11 January.
Complete tasting of payrollintertaces (EFT file, ATD EMPDUPE file and payroll print interface)
by 11 January.
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We need to resolve the differences of opinion relating \0 \he delineation between the HRBS Contract, SOW8 and SoW9.
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I Design &
Build Build
07/0112009
I Design &
Build
07/0112009
I DeSign &
I Test
I Test
0910112009
11/0112009 11/0112009 11/0112009 11/0112009
I Test
I Test
UAT
I UAT
I UAT
0610112009 09/01
To be determined To be determined
I Support I Support
The Scope, Process, Roles & Responsibilities and Tlmelines for inclUSion in the documentation must be finalised
The Process, TechnolClQY and Cutover \earns are reporting Amber. 'Issues causing these teams to report Amber are provided
in the Worksteam Summanes In section 5.
BusIn, ss Readiness and Data Migration teams are reporting Green.
e Commercial in Confidence
Tlmeframes for completion of Payroll procedures to be agreed (taking into consideration dependencies on other work streams) by week end Automation solution documentatiOn to be available by week end
The timing and composition of the Interim and final pay runs to be agreed by week end ReVIeW by Adrian Djatschenko of updated Payroll procedures by week end
Changes to the design documented in the QHIC PDRs resulting from review of outstanding Work Instructions, resolution of eXIsting defects, tesbng of legIslative changes provided by SAP to be identified
Completion of add'rtional test cases - to be completed by 9/112009 Finalisation of data to test scenanos.
Develop an agreed plan for the impiemenlBtion actMties, securing agreement from all key stakeholders. This includes the post implementation support plan.
The Masler Schedule has been updated with the QHEST Tasks and Milestones from the schedule revIeW.
Dellve!8bles:
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1Process
I Process
I Process
0910112009
09/0112009
09/0112009
1610112009
09/0112009 0910112009
Commercial in Confidence
Process team IS reporting Amber because: .. The team's inability to finalise a new cut of the Payroll procedures due to unavailability of the automation solution documentation, and the timing and composition of the Intenm pay runs not being finalised .. ReView and agreement of the proposed schedule for the remaining work for the Process work stream, and In particular the Payroll procedures .. Potential changes to the desogn documented in the QHIC PDRs (e.g. terminations, Payment Summaries etc) For the team to report Green: 1. Tlmeframes for completion of Payroll procedures to be agreed (taking into consideration dependenCies on other work streams) by week end 2. Automation solution documentation to be available by week end 3. The timing and composition of the interim and final pay runs to be agreed by week end 4. ReView by Adrian Djatschenko of updated Payroll procedures by week end 5. Changes to the design documented in the QHIC PDRs resulting from leview of outstanding Work Instructions, resolution of eXlstlng defects, testing of legislative changes provided by SAP to be identified no later than Fridav. 16 The Design and Boild team IS reporting RED because: .. The reduction In defects did not meet the 50% reduction target .. The HR-FI solution remains un-finalised. The QH HR-FI team delivered a draft bUSiness reqUirement document on 24/12/08. This document has not yet been approved by QH stakeholders. For the team to report Amber it must: 1. Resolve all Severity 1 and 2 defects by 09/01/09 2. Conduct a HR-FI workshop on 05/01/09 with QHIC, QHEST HR-FI and QH FI representatives to finalise the draft business requirement and agree the way forward. The business requirement document must be approved by the QHIC Steenng Committee on 07/01/09 Review and advise the impact of the HR-FI End of Month Accrual change request by 07/01/09 ReView the HRFI bUSiness reqUirement for the outstanding HR-FI items. Assess and advise the to schedule. Commercial in Confidence
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System
T esling (Mark
Dymoek&
Sallyann Pengelly)
The Test team IS reporting Red because: }> E2E testing IS Incomplete and we anticipate a, small number of E2E tests and Sev 2 defects will be outstanding as at 11 January. }> There are currently 26 Sev 2 defects outstanding which require resolution and possibly retest pnor to 12 January In order for thIS UAT entry criterion to be met }> The payroll interface testing (SIT) IS Incomplete and reporting Amber. }> Testing ofWol1<bram reports may not be completed prior to the start of UAT. Actions reqUined to move to Amber are: 1. Complete E2E testing by 11 January. 2. Fix and retest all Sev 2 defects by 11 January. 3. Complete testing of payroll interfaces (EFT file, ATO EMPDUPE file and payroll print ,interface) by 11 January. 4. Complete remaining system tests as currendy scheduled - SAP Baseline 4, schedule compliance,
we
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}> }> }> }>
1. Execution of three pay runs reqUined 2. Leave Balance Export issue resolved 3. Final Data reconciliation 4 . Manual data updates to support test coverage - to be completed by 911 5. Completion of additional test cases - to be completed by 911 6. Flnallsaoon of data mapping to test scenanos - to be completed by 911 Execution of three pay runs requoned Leave Balance Export Issue resolved Manual data updates to support test coverage
Finalisation of data mapping to test scenarios.
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Issue with the leave balance export Outstanding Data and script preparation activities Ability toexecute three pay runs in readiness for UAT Issues WIth UAT1 and UAT2 being out of sync (
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e %/,
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In I
siP ~ 9itj 9
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.. ".- .. ....
~ "
The Business Readiness team is reporting Green because of: > Workaround documents have been distributed for comment by 7 Jan > No new workarounds have been idenlified, 10 dale > Training team are updating matenals, on schedule > Training rooms have been booked for Masterclass 2-{) Feb > TranSition strategies progressing as per schedule (focus is on TOIL, reports and fonns) Outstanding acHon required of IBM, but not criHcaI as yet > Still awaiHng supply of examples of payslips covenng a range of scenarIOS - was expected by 23 Dec Future acHon:
>
Servlces Technology (Justin Klllmnik & Nicola Stubbings)
Endo~ement
Technology continues to report Amber because: > Support document needs to be approved (refer to CROOOI66 SOWS After Hours Support Arrangement). CR was lodged on 4/12108. For the Technology team to report Green : 1. Have CROO0166 approved and' impact analySls perfonned by respective teams to determine any Impact to the QHIC time/costs ASAP Reporting Green because: > Reporting Green due to the UAT2 Subset Data load Reconciliations being complete and IR11.2 Trial Data Conve~ion (UAT2) Report completed.
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UAT1 - UAT1 to be refreshed from UAT2 (R) subset load of employees PPRT - Prepara~on for PPRT run.
Simulatlon1 .5 is now complete and some changes to cutover steps were identified. A 'lessons-learned' workShop will. be conducted this week to identify further improvements. The scope of any future Simulations, to the final Simulation 2, will be finalised after that workshop. Commercial in Confidence
detailed schedule covering the bUSiness Implementation and cutover activities has been prepared and will be further refined during January. A number of questions and possible issues still need to be resolved dunng the planned meetings and workshops over the coming weeks. The cutover status continues to report Amber because: }> There remain buSiness reservations with regard to the current level of detail contained in the Implementation plan. The post-Implementation support plan still needs to be documented and signed off. For this report to be 'Green'. the team needs to: 1. Develop an agreed plan for the implementation acbvities, secunng agreement from all key This Includes There Is little change to report from the prevIOus week. CorpTech will not be able to execute SOW9 until the condition precedence within SOW S has been met. Also. the status and options to progress SoW9 need to be reViewed in the light of CorpTech's recent formal deciSion not to accept the performance stage-gate results. There remain Significant differences between both parties on what the underlying contractual arrangements are: these relate to Interpretations of SoWS and the HRBS contract. These must also be resolved before this SoW can be progressed. The Implementation Status is reported Red because: }> SoW scope has not been agreed due to the contractual issues referred to above. Corptech will not be able to execute SCfN9 until the condition precedence within SOW S has been mel This needs to be clarified In the light of CorpTech's deciSIOn on the pay-run performance. For this report to tum green, the team needs to progress with now revised dates:
Support
SoW 9 (Tom Sheckleston & Brian Frederick)
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1. The differences of oprnion relating to the delineation between the HRBS Contract, SoWS and SoW9
must be resolved. 2. The Scope, Process, Roles & Responsibilities and Timelines for inclUSion In the documentation must be finalised. Until the contractual issues have been resolved, no new dates can be forecas~ however, the condition precedence will further delay progress.
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IS-00218 - Go Live date delayed. This Issue was raIsed to manage 2008 and was closed when CR000129 was approved. CRoo0129 and derivatives ara now "viod ab !nito' and this ISsue has been re-opened. Due date changed to 09/01/2009 to allow CorpTech, Queensland Heatth and IBM time to aaree an alternative CR IS-00224 - SoW 8 - Payrun Process not clearly defined. There IS an Issue that the Payrun processes are not d.efined clearly enough or In enough detail (wor1l instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work is not clearly in scope of the QHIC project under SoW but is needed for a successful UAT and for Go Live. Date chanced to 19/01/2009 to reflect latest scheduled date to comolete this work. IS-00237 - SoW 8 - Preparation lime for PPRT will delay start of PPRT. PPRT preparation requIres 10 days to complete and 3 days were unavailable because of the Christmas and New Year holidays. QHIC prOject is assessing whether or not the duration of P PRT can be reduced to 7 weeks in line with UAT or PPRT can run in with Final Rearession testina. If not. then the team will reauest use of one week's IS-00239 - t;oW 8 HR ~~ FI SOlution ISSues will delay the start of UATfOr HR ~~ Fl. There are a outstanding items to be completed for the HR f--? FI desIgn for QHIC. The IImpact of this additional work IS beIng assessed by the project team for presentation to the Release Steering Committee but HR f-~ FI UAT will not start on 12'" pay run process was not Document. IBM supplied the functional specification used for the design and development The SDA provided proof of approval to change the pay run process from a 14 day forecast to a 7, 4, 3 day prop In arrears approach. Queensland Health wiU .-.. _ ..
IS an Issue that the dnvers for identifyIng the reqUIrement for a WorkBrain recalculation are not known, and if required as part of a final payroll run, may result in a delay to PPV slgnoff. Background - Recalculation was ramoved from the Wor1IBraln data load process to Improve perfoffj"jance of the load. The recalculations were then run as a separate process after the data load, to improve the total data load time. The UAT team has also been advised that (a) recalcs can be executed on-IiAe for each roster or timesheet entry and (b) recales are required to be run prior to each final pay run.
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has
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Paul Hickey Paul Hickey Hickey
Paul Hickey
19/01/2009
Paul Hickey
09/01/2009
0910112009
Hickey
I Doughty
Paul Hickey
Paul
Hickey
9/0112009
Commercial in Confidence
The implications of running a recale prtor to each final ,pay run are: - actual times for the PPY ge>-live checkpOint need to include the recale time as part of the total payroll run time - In production, the time taken to run payroll may be increased. BriefiOQ prepared and planned for 0710112009. QH1500 - There IS an issue that the Leave Request function In WorkBrain is not working resulting in the ability to process any leave tests. QH1502 - There is an Issue that QH and CorpTech Audit Units have not been Involved In all aspects of the QHIC . life cvcle resulting in the need to confirm with auditors that all audit reQuirements have been mel QH1506 There is an ISSue that the longer the start of UAT is delayed, staff frustration levels will , ise resulting in the r need to mana~e them more closely.
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Paul Hickey_ Amanda Doughty Pine Plenaar
12101109 9/112009
9/112009
Commercia ~
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.._.- -.:
...._ ..._---.-_ . ..
------- ._-_.__._-_. __ __ .._ _.._ .-.._-- _......_-._.- ... .._. ._"_ .... -_
- ... .. ....
__ .
providers may be unable to sustam support 10 match extended QHIC project timescales. Risk olannlng workshop In December 2008. Service providers to asked to confirm corrrnitment to supporting a nsk that the business will be unable QHIC project fails to meet the scheduled 23" March 2009
IS a fisk that new processes will need to be acceptable workaround processes for the currently known HRIFI issues, resulting In a delay 10 the go live date by
10 - 14
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Marl< Dymock Paul Hickey Doughty Doughty
2311212008
Dymock
Paul Hickey
3010112009
1310212009
CommerCial in Confidence
Change Requests
Change Requests to be Approved
CROOO166 - 'out of hours support arrangements
CROOO168 - Removal of CATS
CROOO180 - Local validation for Financial Posting
b.
Q 11 - SoW 9 - Lattice Support - with IBM ,o develop scope for SoW and get CR completed and approved by 28/1112008 t BAD V4.0 to VS.O impact - rejected by CorpTech and with IBM for review. Payroll Work Instructions - with QHIC Prolect for development Revised Business Volume Metrics Cha_ ,n Requirements Baseline from BUSiness Attributes Document V3.0 to V6.0 and Change Tracking Document V1.2 nge
CR000073 - Concurrent Employment (SAP) CR000074 - Workbraln Manual Entry (Workbrain) CROO0094 - Leave Paid In Advance (Workbrain) CR000099 - SoW 8 - Takeover of XFA accountabilittes CROO01Q3 -IS18 Security Compliance (Workbrain) CROOO104 - Workbraln Security Groups (Workbram) CROOO113 - ROO Processing CROOO 114 - Offenders HeaHh Servace - 6 New Wage Types (WOrkaround) CROOO119 - Maternity Leave MaXimum Duration CR000130 - Team Name Change - no cost change request CROOO131 - Toll expiration - no cost change - equest r CR000132 - Bringing Nurses Back into the Workforce Program - no cost change request CR000133 - Secondment Unpaid - no cost change request CROO0134 - Remove """e Codes - no cost change request CROO0135 - Leave Balance for Day In Lieu CR000136 - AddttJon of Cascade ReqUirement , or LSL-VMO f CROOO137 - VMO Recreation Leave as perVMO LSL CROOO138 - Visiting Medical SpeCialist (VMO) Outreach Package (Workaround) CROOO141 - Defect 932 Guaranteed 4 hours
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QHIC Team
Agreed PrOject Implementation Schedule PrOject Execution Plan ution Blueonnt 1ancement, Reports <lnd Forms and Integration strat!!!lles. Functional specificati for Reports, forms, enhancements and Interfaces. Process definitions for In secoe orocesses. As Built Solution Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, coc testing (TechnICal Specification) base templates Master Test Plan 14/312008
Y Y Y
Approved Approved
I
221212008
1217m:1J8
2212/2008
Ai>
Approved
I . 2212/2008
141412008
2517f2008
T R
141412008
221212008
1414m:1J8
I 141412008
R I
100% 100% 0
Y Y Y
L E
I
I Approved
A E
E S
Approved
SubmiUed
Y y
I Approved
170f22
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... 1
1--
lonns, enhancements and Interfaces. Summary Report Definition 01 SOE, Desktop and bandwidth r!!9uiremE
I 04/0212009 I 04/0212009 I
N/A N/A
I Development
0%
NJA
Y
N N
I Development I Development
I Approved
Approved
30(712008
& Plan
I 23/0112009
1211212008 1 1211212008
20l04I2009
T R
0311012008 20/03/2009 13l03l2009 27l03l2009
1811112008
18/1112008
2211012008
2010312009
R I
100% 100% 100% 0% 0%
L E
Y Y Y Y Y Y Y Y Y Y
Hppruv.
A E
r1if' ::~ ~
iiiiiiiI
E S
Completed CompleJed
Training delivery completed. Complete and acre tl> Date r9Vlsed to align to now schedule Date revised to align to new schedule Date reVISed to align to new schedule
Ap roved
~
1:iL03I2OO9
27/03109
0%
0%
20/0412009
Commercial In Confidence
180122
"-,,. , _,."". " .. ... ,,-, ._-_ .. - ._ ._ ___ _._ -_. - - - - . - - ~- - _ ." - .- -
including but not limited to: Hand Over Acceptance induding Knowledge Transfer Completion Report to CorpTech Service Management
Lessons Learnt Log
Completion
Legacy Data Assessment
Strategy & Plan
Business and People
08i05I2009 I 08105/2009
0%
Not commenced
Review stage: Scheduled for preparation Under reView . Submitted for Acceptance Accepted as IS
Accepted with minor revision
Accepted revised version required Not accepted major reVIsion necessary Not accepted revised version required Not subject to Acceptance
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Commercal in Confidence
...
1.
o~ f '!"">,: ~
, , ' , _, . ' ", ', I "
r:,c!P r:,c!P r:,r:,co ~c!P ~c!P r:,c!P r:,~co r:,~co r:,c!P ~c!P ~c!P r:,r:,co r:,c!P r:,c!P r:,c!P r:,r:,o., rr~ @~ ~~ ~~ ~~ r:,<C ~~ ~'); ,,<C ~~ ,,<C ~ ~~ ~~ ~~ ~~ '\,.::$ . <,}" ,,<v'" "qy'" <v" 0.,\" ,,~" n;,r:,\" ,\\" ,,~" '\,>:::."~" ~r:,
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17"
Priority Calc Groups Phase B Calc Groups Phase C/D Calc Groups Calc Group Totals Test Cases Overall
Attempted 17
T R
100 221 23938
104
R I
Pass
17 104
L E
Fail
A E
- - CG Planned CGPassed ---- CG Attempted Rema,n,'!!i
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0 0
0 0 0 0 0
0
0
Commercoal in Confidence
20 of 22
-.: '
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__ Planned Aliempled
- 4 - Planned
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TOTAL
R I T R
As at 41112009_
301 271 30 0
A E L E
1;r:;".!
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307
Commercial in Confidence
21 of 22
Page 308 redacted for the following reason: --------------------s37 access deferred
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1.
Completion of Trial Pay runs in Simulation2 environment Approval to Commence Business Cutover
28/03/2009 14/04/2009
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"
-'_'. .' ""' ____._ _ _ ... Sep.08 - ,Oct-Oa Camplst,o .!'...of BUild Completion of System Test System- To"-,,I Baseiine 4 (CRs) o Payroll Performance Venficatron ! Performance Improvement Ptan Payroll Pe rformance Verification 2 ~ UAT Shakedown ..... -+-+
NOV-()S
Dec08 .
_I
iI
!
.
Jan09
Feb-09
Mor-09
Apr.09
t-"l
f
+
01-- ......
Paraliel Payroll Test Regression Test Final Go Live Simulation Contingency Penetration Testtng Technical Go live Businsss Go L ~. (23 /04i09) First Payroll Run (04 /05/09) Post Go Live Support 'Start of Sustain (01107109)
-t
+
Changes from previous schedule: 1. Testing extended by 1 week 2. Start of PPRT moved to 12/01 /09 from 07/01/09 3. PPRT still in parallel with final week of System Testing 4. UAT Shakedown of 7 weeks 5. UAT duration remains at 7 weeks 6. Stress and Volume test moved by 1 week in line with PPRT 7. One week of Contingency taken up 8. Final Simulation remains at 2 weeks with one weeks for executing Payroll Tests in parallel with preparation for Go Live 9. Go Live date unchanged
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~ay09
J"n09
Jul09
+ +
~+-l-+++r
Commercial in Confidence
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Issue IS-00218 covering the delayed to Go live from November 2008 has not yet been resolved and the resolution date has been moved to 161h January 2009. The Release Steering Committee has agreed to delay the start to UAT by 1 week to allow outstanding HR f--7 FI issues to be addressed and because of the status of End-to-End testing and the defect backlog. The team is working on the assumption that resolution of IS-00218 will re-introduce this schedule as the target for the project. Defect position has remained substantially the same with backlog reduced from 70 to 69. Backlog of Severity 1 and 2 defects has increased from 26 to 27. 48 defects were raised and 49 defects were closed . Design and Build team is reporting RED because: Team has been unable to clear the backlog of Severity 2 defects - team has 14 to clear, 10 of which are SAP. Resources have been diverted from other tasks to increase capacity of SAP defect fixing team. Outstanding HR f--7 FI issues not yet resolved and agreed . Schedule impact of HR f--7 FI changes assessed and provided to QHEST. The End-to-End test team passed a further 13 test cases to reach 284 cases completed. Team continues to report RED with a small number of test cases dependent on SAP core product fixes which are unlikely to be' supplied in time for UAT. The impact of this on UAT must now be assessed . UAT team now reporting Amber having resolved the majority of issues causing UAT to report RED last week.
Approach to moving Leave Balance Export away from Pay Monday reviewed and agreed '- Payroll process diagrams updated
to refiect this change. CR000182 raised to register this change. Payroll Procedures also updated and issued in draft for
review.
Business Readiness team has raised a concern over the diversion of resources from reviewing Work Instructions to fixing SAP
defects. Team also raised a concern over movement in UAT dates and potential impact on training.
Implementation team has updated Business Cutover and Implementation process maps which are supported by detailed
schedules. These are being updated with feedback received from key stakeholders for further review and completion by the
end of January.
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The QHIC Project continues to report RED because of issues affecting Design and Build team, the Defect backlog the status of
End-to-End Testing and Issue IS-00218,
In addition, the position on SoW9 is unchanged and will be a threat to the project if unresolved by the start of UAT,
For the QHIC Project to report Amber, the following must occur:
Remain on schedule to deliver solution automation and leave balance export functionality Complete E2E testing by 16 January,
Complete testing of payroll interfaces (EFT file, ATO EMPDUPE file and payroll print interface) by 16 January.
The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be finalised
The Business Readiness, Technology and Cutover teams are reporting Amber. Issues causing these teams to report Amber
are provided in the Worksteam Summaries in section 5.
Process and Data Migration teams are reporting Green.
Commercial in Confidence 60f20
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We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoWS and SoW9.
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Test Test Test Test
16/01/2009
116101/2009 116/01/2009
1610112009 16101/2009
Support Support
To be detenmlned To be detenmined
Finalisation of data mapping to test scenarios - Workbrain = 95% complete and SAP = commenced
Confirmation received on updated HR/FI scope and the impact to UAT Automation solution
documentation to be available by week end
Completion of functional expert review of work instructions and remaining outstanding items
(eg . Payment Summaries) by 16 Jan Assessment of fiow-<ln impacts of UAT delay on training by 16 Jan
CR000166 needs to be approved by CorpTech.
Develop an agreed plan for the implementation activities, securing agreement from all key
stakeholders. This includes the post implementation support plan.
The Master Schedule has been updated to refiect the extension of End-to-End testing by 1 week and the delayed start to UAT.
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UAT UAT UAT Business Readiness
Business Readiness Technology Cutover
I 16/01/2009
ASAP
30101/2009
Commercial in Confidence
~ ~
The new cut of the Payroll procedures was completed and distributed to the business on Friday (the new cut excludes the automation solution) Timeframe for completing and distributing the new cut of PDR 2.3.1 - Process and Reconcile Payroll agreed (Version 4 .0 to be delivered Friday, 16 January) Work has commenced on the final cut of the PDRs to be released at the end of January
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The Test team is reporting Red because: E2E testing has 23 incomplete test cases awaiting defect fixes. There are currently 27 Sev 2 defects outstanding which require resolution and possibly retest prior to 16 January in order for this UAT entry criterion to be met.
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Twelve severity 2 defects remain open with the build team The HR-FI solution remains un-finalised . The OH HR-FI team delivered a draft business requirement document on 24/12/08. A HR-FI workshop was conducted on 05/01/09 with OHIC, OHEST HR-FI and OH FI representatives to finalise the draft business requirement and agree the way forward. The business requirement document was to be approved by the OHIC Steering Committee on 07/01/09. This approval was not obtained. IBM has provided impact assessments for the business requirement items and OH are conducting a workshop to determine a way forward on 12/01/09. Resolve all outstanding severity 2 defects Have the HR-FI solution finalised, approved and scheduled Remain on schedule to deliver solution automation and leave balance export functionality
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Actions required to move to Amber are: 1. 2. 3. 4. Complete E2E testing by 16 January. Fix and retest all Sev 2 defects by 16 January. Complete testing of payroll interfaces (ATO EMPDUPE file and payslip print file) by 16 January. Complete remaining system tests as currently scheduled - SAP Baseline 4 , schedule compliance and Commercial in Confidence
UAT team is reporting Amber because majority of issues which led to the team reporting RED last week have been resolved. Items remainin9' which cause the team to report Amber are:
UAT (Sallyann Pengelly & Mark Dymock
Outstanding Data and script preparation activities - Current status is 98% for script preparation and' 55% for data mapping . Ability to execute three pay runs in readiness for UAT - after further analysis on the detailed execution plan , only one pay run is now required to be executed prior to the commencement of UAT Completion of additional test cases - critical areas completed with 98% of scripts documented. Final 't est script preparation will continue into UAT but will not halt the commencement of testing Execution Execution of initial pay run - scheduled for Tuesday 13th January
1.
3. Finalisation of data mapping to test scenarios - Workbrain To commence UAT the following activities need to be completed:
Confirmation received on updated HR/FI scope and the impact to UAT Execution Execution of initial pay run Leave Balance Export redesign completed Finalisation of data mapping to test scenarios - 55% complete UAT Entry Criteria have been met and approval to proceed is received from Steering Committee . IBM satisfy the exit criteria from System Testinq and SIT
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Advised by IBM that functional expert review of work instructions unlikely to be completed by 16 Jan
as: Defects are impacting finalisation of review of work instructions by functional experts Resources re-directed to ensuring the systems are ready for UAT Delay of UAT by 1 week (to commence 19 to 16 March) may impact: time available to update training materials or workarounds schedule, resources and logistics for TI2 (2-6 Feb) and End User Training (scheduled to start 9 March)
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Actions required to report Green next week: 1. Completion of functional expert review of work instructions and remaining outstanding items (eg, Payment Summaries) by 16 Jan
of
Commercial in Confidence
y ? y y y y
Services Technology (Justin Kilimnik& Nicola Stubbings)
IBM have provided 3 additional payslips covering a range of scenarios Meeting to Ibe held 13 Jan to determine approach for inclusion of workarounds in training materials with SSP, along with remaining issues for discussion eg SSP request for additional training data 1 additional workaround has been identified - Unit Based Staffing Training team are finalising the update of training materials as result of UAT & TTT training courses Training team are reviewing the need to create new simulations to support existing materials ego concurrent and aggregate employees, Nurses PDE and ALCS Line Managers Update 4 has been developed and being reviewed by stakeholders
Support document needs to be approved (refer to CR000166 SOW8 After Hours Support Arrangement). CR was lodged on 4/12/08. For the Technology team to report Green:
1.
Have CR000166 approved and impact analysis performed by respective teams to determine any impact to the QHIC timelcosts ASAP.
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PPRT - Workbrain data reloads were completed after a restore of CWP to a backup of 13.11.08 that did not contain any of the migrated data.
A comprehensive implementation up-date was presented last week to key stakeholders and was well received. The meeting reviewed the end to end process covering both business and technical implementation activities. A 'lessons-learned' workshop was conducted covering the outcomes of Simulation 1.5 providing input for further improvements. The scope of Simulation 1.6 will be finalised over the next three weeks and is scheduled for mid February. Further work to refine the business implementation schedule and activities will take place during the
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critical component of this workstream The cutover status continues to report Amber because:
~
Wnilst substantial progress has been made in reducing business reservations and concerns, the current estimates in the implementation schedule still need to be validated. Also, the ,post implementation Support Plan to be documented and signed off.
1. The implementation activities need to be validated with improved estimates taking the implementation schedule to a lower level detail. The post implementation support plan also needs to be aareed' and The options to progress SoW9 need to be reviewed in the light of recent devel'opments, with a view of
aI/owing critical tasks to progress. Failure to do so could put the project at risk.
There remain significant differences between both parties on what the underlying contractual arrangements
are: these relate to interpretations of SoWS and the HRBS contract and must also be resolved before this
SoW can be finalised .
Support SoW 9 The Support team is reported Red because:
~
(fom
Sheckleston & Brian Frederick)
For this report to turn green, the team needs to progress with now revised dates:
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1. The differences of opinion relating to the delineation between the HRSS Contract, SoWS and SoW9 must be resolved _ 2. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be finalised _
Until the contractual issues have been resolved , no new dates can be forecast, however, the condition precedence will further delay progress .
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SoW scope has not been agreed due to the contractual issues referred to above. Corptech will not be able to execute SOW9 until the condition precedence within SOW S has been met. This needs to be clarified in the light of CorpTech's decision on the pay-run performance.
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IS-00224 - Sow 8 - Payrun Process not clearly defined . There is an issue that the Payrun processes are not defined clearly enough or in enough detail (work instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work is not clearly in scope of the QHIC project under SoW 8 but is needed for a successful UAT and for Go live. /2009 to reflee! latest scheduled date to complete this work. IS-00239 - SoW 8 - HR ~7 FI solution issues will delay the start of UAT for HR ~7 FI. There are a number of outstanding items to be completed for the HR ~7 FI design for QHIC. The impact of this additional work is being assessed by the project team for presentation to the Release Steering Committee but HR ~7 FI UATwili not start
QH1469 - There is an issue that the QHIC pay run process was not developed in accordance with the waG Design Document. IBM supplied the functional specification used for the design and development. The SDA provided proof of approval to change the pay run process from a 14 day forecast to a 7, 4, 3 day prop in arrears approach . Queensland Health of the new pav run process bv mappina the process to the performance outcomes. that QH and CorpTech Audit Units have not been involved in all aspects of the QHIC that all audit
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Paul Hickey Paul Hickey Amanda Doughty
Paul Hickey
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Paul Hickey
19/01/2009
Pine Pienaar
9/01/2009
Commercial in Confidence
RS-00207. There is a risk that End-to-End testing may not be able to complete to schedule due to level of defects found andlor slower than planned execution rates, resulting in UAT staring with earlier testing phase being incomclete or UAT beina delaved. Risk has materialised and date moved bv 1 week. RS-00209 QHIC project is dependent on a small pool of business experts who may not always be available. Team is dependent on key individuals such as Dougal Ferguson. SSP provid'ed alternative resources for QHEST . resources unavailable last week . This arranaement needs to be in clace for the remainder of the RS-00210 Service providers may be unable to sustain support to match extended QHIC project timescales. Risk identified at planning workshop in December 2008. Service providers to asked to confirm commitment to supporting QHIC OH1433 - There is a risk that the business will be unable to correctly manage the April 2009 Nursing EB . OHIC project fails to meet the scheduled 23" March 2009 go-live date. OH1452 - There is a risk to the OHIC oroiect ao-live date should anv task or deliverable not as there is no contingency in the
OH1465 - There is a risk that the QHIC solution may not be legislatively compliant due to the , act that f support stacks/notes may be applied and tested for end year processing. is a risk that the IBM SAP payroll team lead will take recreation leave (six weeks) one week prior to go-live, resulting in loss of background knowledge and supPOr!. OH1508 - There is a risk that new processes will need to be designed and built, due to the i acceptable workaround processes for the currently known HR/FI issues, resulting in a delay to the go live date by 10-14
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Paul Hickey Paul Hickey Amanda Doughty Amanda Doughty
Paul Hickey
16/01/2009
Hickey
Amanda Doughty
2310312009
Stewart Paul
30/01/2009 19/0112 009
Commercial in Confidence
Change Requests
Change Requests to be Approved
CR000166 - "out of hours" support arrangements
CR000168 - Removal of CATS
CR000180 - Local validation for Financial Posting
b.
Q 11 - SoW 9 - Lattice Support - with IBM to develop scope for SoW and get CR completed and approved by 2811112008 BAD V4.0 to V5.0 impact - rejected by CorpTech and with IBM for review. Payroll Work Instructions - with QHIC project for development Revised Business Volume Metrics Change in Requirements Baseline from Business Attributes Document V3.0 to V6.0 and Change Tracking Document V1.2 Change to Month End accruals process Leave Balance Export
c.
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CR000138 CR000141 CR000148 CROOO 153 CR000154 CR000155 CR000157 CR000158 CR000159 CR000164 CR000169 CR000174 CR000175 CR000176 CR0001 77 CR000178 CR000179 Visiting Medical Specialist (VMO) Outreach Package (Workaround) Defect 932 Guaranteed 4 hours Employee Group/Subgroup combinations Resolution of Defect 1352 - Part Day Leave Resolution of Defect 435 - Remote Area Nurses Incentive Program Roster Conflict Report Nurses Meal Allowance Child Support Deductions and Garnishes Recall- Offsite Superannuation No TFN Workaround - submitted to CorpTech for approval All Purpose Allowances - submitted to CorpTech for approval Extension to date for "Go / No Go" gates SAP changes to support Workarounds for Workbrain Awards modifications Workbrain data extract to support Workarounds Change in date for "Go / No Go" gates Implementation of SAP Central Process Scheduling - CPS Change in date for Go / No Go" gate for Payroll Performance
d.
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QHIC Team
I1nroorl
Drl"\io~.
Schedule Execution Plan Reports and Forms and Integration strateQies. Functional specifications for Reports, forms, enhancements and interfaces. Process definitions for in:~hancement ,
14/3/2008 22/2/2008
100% 100%
Y Y y Y
I Approved
Approved
221212008
100%
221212008
100%
14/4/2008
I I
Configuration specification Impact Assessment Workshop Completion Report Commun ication Strategy (Project centric) Development, coding, unit testing (Technical Specification) base templates Master Test Plan
25f71200S 14/4/2008
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100%
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0
Y Y
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Approved Approved Approved Submitted
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I Approved
Approved May be delaved because of
2810212009
Y Y
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Specifications for Reports, forms, enhancements and interfaces. ' 2310112009 0410212009 NIA
0% 0%
0410212009 NIA
Y Y N
NIA
Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report & Plan 2310112009 Delivery of Train the trainers
n ..... ,"'I ..........................
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3Of7I2008 221212008
100% 100%
0%
N Y
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1810212009
100% 97%
Y Y
1211212008 1811112008
,....~
IIAT
II dll III I
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UAT Strate &a roach Test Schedule, Case Plan and End Test Report (for each Test
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A roved Partially approved Completed Completed Appro 17 of 20
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Not in revised schedule. Date to be confirmed but expected to align with completion of Business Go Live.
Y Y
Development
Y Y Y
Date revised to align to new schedule Date revised to align to new schedule
2010412009
0%
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Project Closure Report including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to Corp Tech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People
08/05/2009
I 08/05/2009
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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Target Schedule
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Approval of the subset Data for UAT 1 and UAT 2 Approval to commence UAT 1 on 2710112009
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4.
Overall Status
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statue:
CROOOl84 has been raiSed to bring the targel schedule and contractually committed Go Live date Inlo the' scope of the project. This CR Will resolve Issue 15-00218 covering the delayed to Go Live from November 2.008 whICh IS stili open. This CR has nol yet been agreed or authorised. The backlog ofdefecls has increased from 69 to 71 . However, the backlog of Severity 2 defects has reduced from 27 to 13. There are no Severity 1 defectll. The 13 Severity 2 defects have been revleWed and II was agreed thai the 3 SAP defects and the operability defect from PPV need not be resolved before start of UAT. The 3 SAP defects prevenl 5 lesl cases from being passed, The QHIC project is urgently addresSing the remarllng 9 defects wiIh a targel of closing these defects by 21" January, Design and Build team IS reporting RED because: T earn has been unable to clearthe bacIdog of Severity 2 defects - team sUIl has 6 to clear Outstanding HR ~~ FI issues not yel resolved and agreed, Schedule Imp8CI of HR ~~ FI changes being further ~ and reported separately by QHEST. Automatton " " - and changes for Leave Balance Export now available for tesUng. CROOO182 confirming approach to Leave Balance Export stln to be submittad and approved. This must be approved by 30- January to maintain schedule. The End-to-End test team passed a further 11 test cases to reach 295 cases completed. There are 7 cases to be passed before UAT can commence. All tests have been executed and every outstanding case is dependent on a defect fix. Testing of ALCS was expected 10 be an entry critenon for UAT2 only. However, tesl execuUon and defect identification is required before UATI can commence. This is expected to complete by 21 " January. UAT team has run Payroll successfully. UAT2 Is forecasl for Amber next week, bul would be RED if there is no decision made on HRIFI scope and requirements are not agreed by 2310112009.
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The QHIC ProjeCt continues to report RED because of the remaining 9 Severity 2 defects to be fixed and closed, the '7 remaining End-to-End lesl cases and the need to complete ALCS ~est execution before the start of UAT1, Outstanding HR ~~ FIIssues and Issue 1~2181CROOOl84 would also cause the project to report RED.
In aMlllon, the position on Som is unchangad and Will be a threat to the projBcIlf unresolved by the start of UAT.
CommerCIal in Confidence
- -,-_._...
secure authorisatiOn of CROOOl84 -Extension to time for SOW 8. Resolve remaining 6 severity 2 defects with Build teams Have the HR-FI solution finalised, approved and scheduled Complete 7 End-to-End test cases by 21st January.
Fix and retest all Sev 2 defects except SAPIOSS and PPV operability defects by 21st January. Baseline 4 system tests bv 21st Januarv.
We need to resolve the differences of opimon relating to the deUneation between the HRBS Contract, SoWS and SoW9. The Scope, Process, Roles & Responsibilities and Tlmelines for inclusion in the documentation for SOW 9 must be finalised
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The Prooess, UAT. BUSiness Readiness and Technology teams are reporting Amber. Issues causing these teams to report
Amber are provided in the Wol1<steam Summanes In section 5.
Oata Migration team IS reporting Green.
For the QHIC team to report Green tlie following must occur: The revised date for delivery of the next set of PORs must be agreed with QH EST or an approach agreed to mitigate the impact of this 2 week delay. Finalisatlon'of data mapping to test scenanos - Wor1<brain = 95% complete and SAP = 5% ' CommerCial in Confidence 60f21 UAT 2310112009
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ASAP
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._ ....______.__ ..,.
Confinnation receIVed on updated HRIFl scope.and the associated impact on UAT1 and UAT2
Completion of functional expert review of waX instructions and remaining oulstanding Hems (eg. Payment Summanes) by 30 Jan
Development of strategy to manage preparation of trainers and materials In 1 week timaframe by 23 Jan Development of strategies to manage the waXarounds and changes that occur resulting from UAT and how these wrn be delivened to end users who have completed trammg by 30 Jan
CROOO166 to be closed (by CorpTech). New project nsk item to be aeated around support level being supplied by CorpTech Develop an agreed pian for the implementation activities, secunng agreement from all key stakeholders. This Includes the post implementation support plan.
The Master Schedule has been updated to reflect the extension of End-to-End testing by 1 week and the delayed start to UAT.
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5.
Workstream Summaries
Process team IS reporting Amber because: ~ There Is-a forecast delay in the next release of the PDRs. This is because: Additional changes reqUIred to the PDRs from the implementation of a number of approved CRs were not estimated from a Process perspective and cannot be absorbed (e.g. Nurses POE, Super No TFN, Leave VMOs etc). Delay in the functional review of outstanding won< mstructions. Limited progress on updating th. PDRs over the past two weeks due to the focus on Payroll e processes and procedures. Changes to design resulting from defect resoluUon, testing of support packs andlor Implementation of CRs (e.g. secondments Impacted by ALCS; zeroing of leave balances as part of the Off-cycle TermInations interface: deceased employees, end of financial year and In particular Payment Summaries; etc) A new release date of 1310212009 IS being proposed. For the Process team to report Green: 1. The revtsed date for delivery of the next set of PDRs must be agreed with OHEST or and approach agreed to mitigate the impact of this 2 week delay.
Process
IJacqui Mazlbrada)
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... ... ... . ..
,
The Design and Build team Is reporting RED'because: ~ Five Sever1ty 2 defects remain with the Build teams. ~ The HRFI solution is not finalised. The reqUIrements are with Old Health Finance Branch for slQn off. The schedule Impact of these changes Is still being assessed. For the team to report Amber Rmust
1. Resolve remaining 6 severity 2 defects with the Build teams. 2. Have the HR-FI solUtion finansed, approved and scheduled. The Solution Automation and Leave Balance Export changes have been made and are available for system testing.
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E2E testing has 12 Incomplete test cases awaiting defect fixes. 5 of these test cases are held up by 3 defects with SAPIOSS and wi. probably not be passed before the start of UAT. ~ There are cUlTentfy 9 Seventy 2 defects outstanding which require resolution and retest in order for UAT entry critena to be met ~ Baseline 4 testing (ALCS) IS incomplete and must , e complete before start of UAT. b The Test Team is forecasting Amber because the 3 defects, Impacting 5 E2E test cases, ,have been raised against SAP core code and have been assigned to SAP/OSS, and a fix Is unlikely to be received before 23 January. Actions reqUired to move to Green are: 1, Complete 7 E2E test cases by 21" January. 2. FiX and retest all Sev 2 defects except SAPIOSS PPVoperability defects by 21- January. QHEST UAT Is reporting amber based on final preparation with data mapping to test scenanos, confirmation on the HR/FI scope and Its potenual Impact to HR Payroll and approval of UAT Entry Critena. A pay run was successfully completed in UAT1 on Friday with analysis of enors currenuy underway. To report green the follOWIng activities need to be completed: 1. F1nalisation of data mapping to test scenarios - Workbraln = 95% complete and SAP = ,5% 2. ConfirmaHon recerved on updated HRIFI scope and the assOCIated Impact on UAT1 and UAT2 test SCripts and assessed as haVIng no schedule impact 3. Sign off by HR Branch of the UAT 1 test scnpts To commence UAT the follOWing activities need to be completed: The Business Readiness team IS reporting Amber because: > As adVISed by IBM the funcUonal expert review of work instructions will now be delivered on 30 Jan, Train the Trainer 2 has been rescheduled to commence 9 Feb, the training team only have one week to prepare material and trainers - prevIOUSly 2 weeks was the agreed timeframe. This may impact quality and content of training material snd delivery ~ Delay of UAT by 1 week (to commence 19 to 16 March) may impact: time available to update training mater1als or workarounds schedule, resources and logistics for End User Training (SCheduled to start 9 March) on this unit is deoendant on the number of workarounds Commercial In Confidence
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Completion of functional expert review of work Instructions and remaoning outstanding items (eg. Payment Summaries) by 30 Jan Development of strategy to manage preparation of tralOers and malenals In 1 weel< timeframe by 23 Jan Development of strategies to manage the workarounds and changes that occur resulting from UAT and how these will be delivered to end users who have completed training by 30 Jan Fact Sheet 4 is currently being developed and revieWed by stakeholders Due to inclusion of pay rule related items the number of workarounds has now been reduced from 37 to 14 RemaIning bUSIness transition strategies are on schedule Agreement reached on the delivery of work instructions and delivery of Traon the Tnaoner 2 - residual issues sUIi to be worked through T araet letter to all concurrent emDlovees confirming new policy IS on hold due until end and
Current status:
}>
}>
Servlces
Technology
}>
(Justin
K/IImnlk& Nicola Slubblngs)
Services Data Migration (Lee Lehnberg & Shane MorrIsh) Cutover (Tom Sheekleston &
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For the Technology team to report Green: 1. CROO0166.to be closed (by ('~~1 Reporting Green because:
>
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Support document needs to be approved (refer to CROO0166 SOW8 Alter Hours Support Arrangement). CR was lodged on 4112108. CR updated on 16/1109 to say that this won't be executed as a formal CCD, and the intention IS to deliver the extended support reqUIrements, but not on B contractual baSis. Waiting for formal response.
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some Improvements As a result of the lessons learned workshop the cutover schedule has been further rafined resulting in some Improvements to the overall timing of this process. The pre-tmplementation activities received focus wtth clarfficatlon of responslbHltles of key pre-cutover prerequisites, this will be finalsed this week. The post-lmplementatlon Support Plan will receive further attention and a reVised document will be presented .
this week at the Implementation ~ting.
The cutover status report Green because:
}> All critical tasks are progressing in line wtth the plans and whilst there have been some concems over the time required to perform cutover, the detaned work and refinement to these activities is starting to The optiOns to progress SOWS need to be r _ d in the light of racent developments, wtth a VIeW of alloWing critical tasks to progress. Failure to do so could put the pro)l!Ct at nsI<; however, progress made last week In PUtting together the first draft of the post implementation support plan, together with prograssing the tralmng needs analysis this week, Is mitigating the rtsk to the project. l1lere remain dlfferllnces between both parties on what the underlying contracbJal arrangements are: these nslate to Interpretations of SOW8 and the HRBS contract and must also be resolved before this SoW can be finalised. The Implementation Status IS reported Red because: }> SoW scope stin has to be finalised. This has been held up due to due to the contracbJal issues referred 10 above, but both parties are Investigating at opportunities for redUCIng these differences. For this report to tum Green, the team needs to progress wtth now revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SOWS and SOW9 must be nesoIvad. For this report to tum Amber, the team needs 10 progress with now nevlsed dates: 1. The areas falling InlO one above need to be dafined - there is an expectation that these area can be 'Isolated' so as to allow progness on the agreed tasks 10 me made. 2 . The Scope, Process, Roles & Responsibilities and l1me1ines for InclUSIOn In the documentetlon must be agreed and finaOsed subject 10 1 and 2 above. 3. The mitigation actions described above need to show some further progress It remains dlfllcult 10 forecast new dates given the dependenCIeS on overall contractuatldiscusslOns.
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Thera IS an ISSue that the Payrun processes era deflned clearty enough 01' ,n enough detail (wori< Instructions) for the SSP or Pay Bureau to be able to run the OHIC Payroll. This work is notdaarly ,n scope ofthe'OHIC project under SOW 6 but is needed for a successful UATand forGo Uve, ' Payrun procedure have been developed and published for reYl8W: OveraD process also updated and date changed to allow time for leave Balance Exoort CR (CROOO1821 to be .
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FiHR QHIC Weekly Report: Week 200903 7. Risks - Critical and High Impact (900 or 700)
is a risk that the overall solution for QueeASland Health will not be In a maintainable and supportable state and, as such, not flt for go-live. This will be as a result of the overlapPing and compressed state of the QHIC prOject and other tJmeframe pressures. It Is expected that this will lead to the overaGsolution not being appropnately engineered, documented and tested with Informed support arrangements established pnor to go-llve. This rtsk has the potential to result in significant operational Impacts for both the serw:es provided by CorpTech to the agency and the bUSiness processes of Queensland Health following go-live. On 1811212008, this risk was downgraded by Peter Ritson. However, part of this risk related to the fact that overlapping and compressed stata of the QHIC project had the potential for the solution not being appropriately engineered, documented and tested. This situation IS stiU OCCUrring and the overaH testing programme IS bemg compromised in multiple areas, as 1oIIows: Perfonnance Assurance (Refer new Risk, RS-O(212) and; Issue around check points to Technical Cu1over, Busmess CUtover and Handover (Refer Attached ernaU)
RS-00207 There IS a r1sk that End-to-End testing may not be able to complete to schedule due to level found and/or slower than planned 8lCecution rates, resulting In UAT staring with earlier tesUng phase beIng Incomoiete or UAT betng delayed. Rlskhas materialised and will be converted to an issue if not resolved by
on a small pool of business experts whO may not always be available. Team such as Dougal Ferguson. SSP provided altemative resources for QHEST for the
There is a rISk that the delivered solution for QHIC win have performance that is unpredictable, poor, or Inadequate, and that the solution win be unfit for release. This wli be as a result of the performance validation phase of QHIC being compromised. This comprolTuse will anse because it stable release of the software IS not available for performance validation scripting and execution as mandated in the performance validation test plan. This nsk has the potential to result in the system not being able to support the projected number of users, rates of transactions, and miX of transactions that have been identified by Queensland Health across the production
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OH1433 There IS a nsk that the business will be unable to correctfy manage the April 2009 NUl'Slng EB if the QHIC project fails to meet the scheduled 23'" April 2009 business go-live date. . OH1452 - There is a risk to the OHIC project go-live date should any task or deliverable not meet the schedule date. as there IS no contingency in the current OHIC schedule. OH1465 There IS a n5l< that the OHtC solution may not be legislatively compliant du.e to the fact that not all support stacks/notes may be applied and tested for end year processing. OH1499 There IS a risk that the IBM SAP payroll team lead wiD take recreation leave (SIX weeks) one week prior to go-live, resulting In loss of background knowiedge and support. OH1508 There IS a risk that new processes will need to be designed and built. due to the Inability to find acceptable workaround processes for the currenlly known HRIFI Issues, resulting In a delay to the go live date by 10 -14 weeks.
13/0212009
23103/2009 23/03/2009
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8.
Change Requests
a. Change Requests to be Approved
Q 11 - SOW 9 - LatIIce Support-with IBM to develop scope for SOW and get CR oompleled and approved by 2811112008 BAD V4.0 to V5.0 Impact - rejected by CorpTech and with IBM for _ _. Payroft WoIk lnstructlons - with QH1C projeCt for development Change In Requirements Baseline from BusIness Allribules Document V3.0 to '116.0 and Change Tracking 'Document V1.2 Changeto Monltl End accruals proc:ess Leave Balance Export
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CROO0137 VMO Recreation Leave as perVMO LSl CROOOl38 VIsiting Medical Specialist (VMO) Outreach Package (WOI1<around) CROOO141 Defect 932 Guaranteed 4 hours CROOO148 Employee GrouplSlbgroup combinations CROOOl53 Resolution 01 Defect 1352 - Part Day Leave CROOOl54 Resolution 01 Defect 435 - Remote Area Nurses Incentive Program CROOO155 Roster Conf&ct Report CROOOl57 Nurses Meal Allowance CROOOl58 Child Support Deductions and GarnIShes CROOO159- Recall- 01fsIte CROOOl64 - Superannuation No TFN WO!1caround - submitted In CorpTech for approval CROOO169 - All Purpose Allowances - submitted In CorpTech for approwl CROOO174 - Extension to date for ' Go I No Go' gates CROOO175 - SAP changes In support WOIkarounds for Wor1cbraln Awards modifications CROOO176 - Workbrain data exlract In support Wor1carounds CROOO1n - Change In date for 'Go I No Go' gates CROOO178-lmp!ementeUon of SAP Central Process Scheduling - CPS CROOO179 - Change In date for Go I No Go' gate for Payroll Perfonnance
d.
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141312008
22I2J2f)(J8
Y Y Y Y
Approved
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Commercial in Confidence 17 of 21
Master Test Test ScripIs/TechnlCal Specifications for Reports, forms, enhancements and I 28102fZ000 I 28/0212009 I Interfaces.
System Test Summary SIT Summary Report Definition of SOE,
Des~andb~d~
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0Ml5I2009 I 08/0512009
0%
RevIeW stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as IS Accepted with minor I'eVISlQn Accepted revised version reqUired Not accepted major rev.lSlon nece-sa"Y Not accepted revised version reqUired Not subject to At::ceptence
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190f21
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CR000184 has been raised to bring the target schedule and contractually committed Go Live date into the scope of the project. This CR will resolve Issue IS-00218 covering the delayed to Go Live from November 2008 which is still open This CR has not yet been agreed or authorised. The backlog of defects has increased from 69 to 71. However, the backlog of Severity 2 defects has reduced from 27 to 13. There are no Severity 1 defects. The 13 Severity 2 defects have been reviewed and it was agreed that the 3 SAP defects and the operability defect from PPV need not be resolved before start of UAT. The 3 SAP defects prevent 5 test cases from being passed. The OHIC project is urgently addressing the remaining 9 defects with a target of closing these defects by 21" January. Design and Build team is reporting RED because: Outstanding HR
~~
Team has been unable to clear the backlog of Severity 2 defects - team still has 6 to clear FI issues not yet resolved and agreed.
Schedule impact of HR ~~ FI changes being further assessed and reported separately by OHEST.
Automation release and changes for leave Balance Export now available for testing. CR000182 confirming approach to Leave
Balance Export still to be submitted and approved. This must be approved by 30'h January to maintain schedule.
The E:nd-to-End test team passed a further 11 test cases to reach 295 cases completed. There are 7 cases to be passed
before UAT can commence. All tests have been executed and every outstanding case is dependent on a defect fix.
Testing of ALCS was expected to be an entry criterion for UAT2 only. However, test execution and defect identification is
required before UAT1 can commence. This is expected to complete by 21" January.
UAT team has run Payroll successfully. UAT2 is forecasting Amber ,for next week, but would be RED if there is no decision
made on HR/FI scope and requirements are not agreed by 23/0H2009.
The OHIC Project continues to report RED because of the remaining 9 Severity 2 defects to be fixed and closed, the 7
remaining End-to-End test cases andl the need to complete ALCS test execution ibefore the start of UAT1. Outstanding HR ~~ FI issues and Issue1S-00218/CR000184 would also cause the project to report RED.
In addition, the position on SoW9 is unchanged and will be a threat to the project if unresolved by the start of UAT.
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Secure authorisation of CR000184 - Extension to time for SoW 8. Resolve remaining 6 severity 2 defects with Build teams Have the HR-FI solution finalised, approved and scheduled Complete 7 End-to-End test cases by 21 st January.
Fix and retest all Sev 2 defects except SAP/OSS and PPVoperability defects by 21st January. Complete remaining Baseline 4 system tests by 21 st January.
We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation (or SoW 9 must be finalised
The Process, UAT, Business Readiness and Technology teams are reporting Amber. Issues causing these teams to report
Amber are provided in the Worksteam Summaries in section 5.
Data Migration team is reporting Green.
For the QHIC team to report Green the following must occur:
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Test Test Test
I ASAP
I 28/0112009
21/01/2009 21/01/2009 21/01/2009
Support Support
To be
detenmlned
To be
detenmlned
The revised date for delivery of the next set of PDRs must be agreed with QHEST or an approach agreed to mitigate the impact of this 2 week delay. Finalisation of data mapping to test scenarios - Workbrain
UAT UAT
23/01/2009 23/01/2009
Confirmation received on updated HR/FI scope and the associated impact on UAT1 and UAT2
Completion of functional expert review of work instructions and remaining outstanding items (eg. Payment Summaries) by 30 Jan
Development of strategy to manage preparation of trainers and materials in 1 week timeframe by 23 Jan Development of strategies to manage the workarounds and changes that occur resulting from UAT and how these will be delivered to end users who have completed training by 30 Jan
CR000166 to be closed (by CorpTech). New project risk item to be created around support level being supplied by CorpTech New Technology. The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of January and agreed roles and responsibilities for all contributors.
The Master Schedule has been updated to refiect the extension of End-to-End testing by 1 week and the delayed start to UAT.
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UAT
23/01/2009 30101/2009
1
23/01 /2009
Technology Cutover
301 0112009
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Process learn is reporting Amber because: ~ There is a forecast delay in the next release of Ihe PDRs. This is because: Additional changes required to the PDRs from the implementation of a number of approved CRs were not estimated from a Process perspective and cannot be absorbed (e .g. Nurses POE, Super No TFN , Leave VMOs etc). Delay in the functional review of outstanding work instructions. Limited progress on updating the PDRs over the past two weeks due to the focus on Payroll processes and procedures. Changes to design resulting from defect resolution , testing of support packs andlor implementation of CRs (e.g . secondments impacted by ALCS; zeroing of leave balances as part of the Off-cycle Terminations interface; deceased employees, end of financial year and in particular Payment Summaries; etc) A new release date of 13/02/2009 is being proposed. For the Process team to report Green : 1. The revised date for delivery of the next set of PDRs must be agreed with QHEST or and approach agreed to mitigate the impact of this 2 week delay.
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The Design and Build team is reporting RED because: ~ Five Severity 2 defects remain with the Build teams. ~ The HR-FI solution is not finalised . The requirements are with Qld Health Finance Branch for sign. off. The schedule impact of these changes is still being assessed. For the team to report Amber it must:
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1. Resolve remaining 6 severity 2 defects with the Build teams. 2. Have the HR-FI solution finalised, approved and scheduled . The Solution Automation and Leave Balance Export changes have been made and are available for system testing.
The Test team is reporting Red because : ~ E2E testing has 12 incomplete test cases awaiting defect fixes. 5 of these test cases are held up by 3 defects with SAP/OSS and will probably not be passed before the start of UAT. ~ There are currently 9 Severity 2 defects outstanding which require resolution and retest in order for UAT entry criteria to be met. ~ Baseline 4 testing (ALCS) is incomplete and must be complete before start of UAT.
The Test Team is forecasting Amber because the 3 defects, impacting 5 E2E test cases, have been raised against SAP core code and have been assigned to SAP/OSS, and a fi x is unlikely to be received before 23 January. Actions required to move to Green are : 1. Complete 7 E2E test cases by 21" January. 2. Fix and retest all Sev 2 defects except SAP/OSS
3.
QHEST UAT is reporting amber based on final preparation with data mapping to test scenarios, confirmation on the HR/FI scope and its potential impact to HR Payroll and approval of UAT Entry Criteria. A pay run was successfully completed in UAT1 on Friday with analysis of errors currently underway. To report green the following activities need to be completed: 1. Finalisation of data mapping to test scenarios - Workbrain = 95% complete and SAP = 5% 2. Confirmation received on updated HR/FI scope and the associated impact on UAT1 and UAT2 test scripts and assessed as having no schedule impact. 3. Sign off by HR Branch of the UAT 1 test scripts To commence UAT the following ac1ivities need to be completed :
~
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A
The Business Readiness team is reporting Amber because: ~ As advised by IBM the functional expert review of work instructions will now be delivered on 30 Jan, Train the Trainer 2 has been rescheduled to commence 9 Feb, the training team only have one week to prepare material and trainers - previously 2 weeks was the agreed timeframe. This may impact quality and content of training material and delivery ~ Delay of UAT by 1 week (to commence 19 to 16 March) may impact: time available to update training materials or workarounds schedule, resources and logistics for End User Training (SCheduled to start 9 March) The impact on this unit is dependant on the number of workarounds or chanaes that result from UAT
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Actions required to report Green next week: 1. Completio.n of functional expert review of work instructions and remaining outstanding items (eg. Payment Summaries) by 30 Jan 2. Development of strategy to manage preparation of trainers and materials in 1 week timeframe by 23 Jan 3. Development of strateg ies to manage the workarounds and changes that occur resulting from UAT and how these will be delivered to end users who have completed training by 30 Jan Current status: Fact Sheet 4 is currently being developed and reviewed by stakeholders Due to inclusion of pay rule related items the number of workarounds has now been redu ced from 37 to 14 Remaining business transition strategies are on schedu le Agreement reached on the delivery of work instructions and delivery of Train the Trainer 2 - residual issues still to be worked through Targelletter to all concurrent employees confirming new policy is on hold due until end and distribution will be pending this week's steering committee meetings. Technology continues to report Amber because: Support document needs to be approved (refer to CR000166 SOW8 After Hours Support Arrangement) . CR was lodged on 4/12/08. CR updated on 16/1/09 to say that th is won't be executed as a formal CCD, and the intention is to deliver the extended support requirements, but not on a contractual basis. Waiting for formal response. For the Technology team to report Green: 1. CR000166 to be closed (by CorpTech). New project risk items created around support level be ing supplied by CorpTech New Technology.
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UAT1 - No issues raised - Resolved Deductions - new data was loaded into
This week's focus was on ensuring that all contributors to the pre-implementation requirements understood their responsibilities; we are progressing with clarifying these prerequisites. With regard to the cutover schedule, there have been some improvements in the timing of the data migration tasks (Cutover B) . ~ As a resull of the lessons learned workshop the cutover schedule has been further refined resulting in some improvements to the overal l timing of this process. ~ The pre-implementation activities received focus with clarification of responsibilities of key pre cutover prerequ isites, this will be finalised th is week . ~ The post-implementation Support Plan will receive further attention and a revised document will be presented this week at the implementation meeting. The cutover status continues to report Amber because: Whilst substantial progress has been made in reducing business reservations and concerns, the current estimates in the implementation schedule still need to be fully validated . Also, the Implementation Checklist requires a further update and validation by all contributors. For this report to be 'Green', the team needs to: 1. The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of January and agreed roles and responsibilities for all contributors . The options to progress SoW9 need to be reviewed in the light of recent developments, with a view of allowing critical tasks to progress. Failure to do so could put the project at risk; however, progress made last week in putting together the first draft of the post implementation support plan: together with progressing the training needs analysis this week, is mitigating the risk to the project. There remain differences between both parties on what the underlying contractual arrangements are : these relate to interpretations of SoWS and the HRBS contract and must also be resolved before this SoW can be finalised . The Implementation Status is reported Red because: ~ SoW scope still has to be finalised . This has been held up due to due to the contractual issues referred to above, but both parties are investigating at opportunities for reducing these differences. For this report to turn Green , the team needs to progress with now revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SoWS and SoW9 must be reSOlved.
~
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For this report to tum Amber, the team needs to progress with now revised 1. The areas falling into one above need to be defined - there is an expectation that these area can be 'isolated ' so as to allow progress on the agreed tasks to me made. 2. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above . 3. The mitigation actions described above need to show some further progress It remains difficult to forecast new dates given the dependencies on overall contractual discussions.
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4.
Deliverables
QHIC Team Agreed Project Implementation Schedule Project Execution Plan Solution Blueprint Enhancement, Reports and Forms and Integration strategies . Functiona for Reports, forms, enhancements and interfaces. Process definitions for in1413/2008 22/212008 12/7/2008 100% 100% 100% 100%
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14/4/2008
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Test ScriptslTechnical Specifications for Reports, forms, enhancements and interfaces. System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth mE Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report
I 2810212009 I 28/0212009 I
23/01/2009 04/02/2009 23/01/2009 0410212009
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03/1012008
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A E
A
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Not in revised schedule. Date to be confirmed but expected to align with completion of Business Go Li ve. 97% of material approved by QHEST. Remaining 3% will be approved prior to Masterciass.
Y Y Y Y
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I Not commenced
Dale revised to align to new schedule Date revised to align 10 new schedule
13/0312009
27/03/2009 2010412009
I I
27/03/09 20/04/2009
0% 0%
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re Report uding but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to Corp Tech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People Transition
08/05/2009
08/05/2009
0%
Review stage: Scheduted for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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1.
Completion of Trial Pay runs in Simulation 2 environment Approval to Commence Business Cutover
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Commercial in Confidence
Oct-OB
- ,' -
Nov-OS
Doc-OS
l
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Mar-09
Apr-09
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~:
---L
..tt-:
Changes from previous schedule: 1. Testing extended by 1 week 2. Start of PPRT moved to 12/01/09 from 07/0 1/09
3_ PPRT still in parallel with final week of System Testing
4_ UAT Shakedown of 7 weeks
5, UAT duration remains at 7 weeks
6. Stress and Volume test moved by 1 week in line with PPRT 7. One week of Contingency taken up
8, Final Simulation remains at 2 weeks with one weeks for executing Payroll Tests in parallel with preparation for Go Live
9, Go Live date unchanged
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11, '1
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Commercial in Confidence
30f20
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Commercial in Confidence
CR000184 which resolves Issue IS-00218 covering the delay to Go Live from November 2008 has not yet been agreed or
authorised .
The Release Steering Committee approved the sub-set of data for UAT and agreed that UAT 1 (for HR/Payroll) could
commence on 27101/2009. The Release Steering Committee also approved the changes to the Leave Balance Export
functionality. Action with the QHIC Project to prepare and submit CR000182 to formalise this change.
The Release Steering Committee endorsed the changes to address the outstanding HR f--7 FI issues. The backlog of defects relating to UAT has reduced to 59. The team has fixed, retested and closed all Severity 2 defects required before the start of UAT 1. There are a further 17 new defects of varying severities from Parallel Payroll Testing (PPRT) - these are all data or setup related and are excluded . The Process team is reporting RED because of concerns over their workload to meet the target schedule on page 3. Design and Build team is reporting RED because of the outstanding HR f--7 FI issues. The End-to-End test team passed a further 5 test cases to reach 299 cases completed . Closure of the remaining 8 cases is
dependent on the 3 SAP defects and by 3 Severity 3 defects which will be cleared next week. Test team is reporting Green .
The QHIC Solution was demonstrated. successfully to the Project Directorate and nominees on 23 January 2009. This was the
final entry criterion for UAT 1.
HRiPayroll UAT Execution will' commence on' 27 January, with some on-going scripting and planning activities still in progress.
The UAT team is reporting Green based on the anticipated change in schedule arising from the Release Steering Committee
decision to 'include all changes required to resolve the outstanding HR f--7 FI issues. UAT wou fd report RED against the target
schedule.
Although the entry criteria for UA, 1 have been met and UAT 1 will start on 2?'" January, the QHIC Project continues to report
RED because:
Issue IS-00218 is still unresolved and there is no agreed schedule to complete the project the outstanding HR f--7 FI issues need to be resolved, agreed and added to the schedule
the Process team is reporting RED based on work remaining to deliver against the target schedule. In addition, the position on SoW9 is unchanged and must be addressed as a matter of urgency. Commercial in Confidence 5 of 20
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Identify the scope of work required to complete the next cut of the PDRs by week end . Determ ine a realistic timeframe for completion by week end.
Agree a revised date for delivery of the next set of PDRs with QHEST. Have the HR-FI solution finalised, approved and scheduled
Have the HR-FI EOM Accrual solution finalised, approved and scheduled
Remain on schedule to deliver solution automation and leave balance export functionality We need to resolve the differences of opinion relating to the delineation between the HRBS Contract. SoWS and SoW9. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation for SoW 9 must be finalised
The Implementation team is reporting Amber. Issues causing this team to report Amber are provided in the Worksteam
Summaries in section 5.
Test, UAT, Business Readiness and Data Migration team are reporting Green.
For the QHIC team to report Green the following must occur:
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Process Process
I 30/01/2009 I 30/01/2009
To be determined To be determined
S"v"ritv 3s from system test (including Baseline 4-ALCS) and E2E. Test Test
30/01 /2009 30/01 /2009
Completing Reports testing . Testing of automation solution (including payroll processing). Commercial in Confidence
Work is continuing on Drop 2 of the training materials. The review by the functional team has being impacted by the focus on resolving Severity 2 defects, and consequently only seven out of the 32 Wls have been updated. It is anticipated that the functional team will resume work on reviewing the Work Instructions this week. (Given that the Master Class is not progressing as scheduled, the urgency of this review is reduced.) Development of strategies to manage the workarounds and changes that occur resulting from UAT and how these will be delivered to end users who have completed training by 30 Jan.
CR000166 to be closed (by CorpTech). New project risk item to be created around support level being supplied by CorpTech New Technology. The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of January and agreed roles and responsibilities for all contributors.
The Master Schedule has been updated to reflect the extension of End-to-End testing by 1 week and the delayed start to UAT.
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Past due and yet to be approved: o None. Due next week : o None .
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Business Readiness
I 30/01 /2009
Business Readiness
I 30/01/2009
I Technology I ASAP
I Cutover
30/01/2009
Commercial in Confidence
Process team is reporting RED because: The proposed new date for delivery of the PDRs of 13/02/2009 is not achievable. This is due to the magnitude of the work required to document processes to cater for Nurses PDE, VMO Leave etc (To date, approximately one week has been spent on Nurses PDE) . Delay in the functional review of outstanding work instructions, which impacts the team's ability to update/finalise PDRs. Limited progress on updating the PDRs due to the continued focus on Payroll processes and procedures. For the Process team to report Amber, the project must:
1. 2. 3.
Identify the scope of work required to complete the next cut of the PDRs by week end. Determine a realistic timeframe for completion by week end . Aaree a revised date for deliverv of the next set of PDRs with
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A
The Design and Build team is reporting RED because: The HR-FI solution remains un-finalised The EOM Accrual solution remains un-finalised For the team to report Amber it must: 1. Have the HR-FI solution finalised, approved and scheduled 2. Have the HR-FI EOM Accrual solution finalised , app(oved and scheduled 3. Remain on schedule to deliver solution automation and leave balance export functionality All severity 2 defects have been rectified for UAT. Queensland Health has requested a change to the HR-FI End of Month Accrual solution. CR000181 has been raised and the development has been included in the QHIC Master Schedule and will commence once solution reauirement from QHEST before submittina to CoroTech.
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The Test team is reporting Green because: The necessary system , SIT and E2E testing has been completed sufficiently for HR Payroll UAT 1 entry criteria to be met. Reporting of End-to-End testing as an appendix to this report has ceased. The Test Team is forecasting Amber because PPRT will move behind plan in the week ahead unless we are able to perform more PPRT activity in the HERlCWPP environment during business hours.
Commercial in Confidence
QHEST UAT is reporting Green because we have completed the essential preparation for H R/Payroll UAT to commence, and on the assumption that a new project schedule to deliver the agreed HR/FI scope will be agreed and approved by 4 February. The UAT Entry Criteria were endorsed by the Steering Committee for HRlPayroll with the following items agreed by IBM to be completed: Resolution and re-test of remaining 3 severity 2 defects from E2E System Test, which are currently assigned to SAP. Completion of system testing and migration to lJAT1 of Leave Balance extract by 30/1/09, CR175 (for work-arounds) by 30/1/09 and CR176 by 20/2/09 . Provide agreed dates for scheduled resolution and transport by priority grouping by 23/1/09.
HRlPayroU. UAT Execution will commence on 27 January, with some on-going scripting and planning activities still in progress . These include correction of issues resulti~g from the errors in initial pay re-run, completion of outstanding test scripts and data mapping to test scenarios. At this time we are working to complete required scripts prior to each test cycle. 'However, while reporting green , there are a number of items that may lead to reporting amber in the next or subsequent periods: Inability to effectively process interface and batch processes as schedule (i.e. through manual support or semi-automated). Significant re-work of execution plan due the data issues, data mapping to test scenarios or re-work of test scripts. than expected defect rate in UAT execution.
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The Business Readiness team is reporting Green because: Masterclass training has been deferred from 9 February
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Actions required to maintain Green status next week: 1. Work is continuing on Drop 2 of the training materials. The review by the functional team has being ,impacted by the focus on resolving Severity 2 defects, and consequently only seven out of the 32 Wls have been updated. It is anticipated that the functional team will resume work on reviewing the Work Instructions this week. (Given that the Master Class is not progressing as scheduled , the Commercial in Confidence
Development of strategies to manage the workarounds and changes that occur resullIna and how these will be delivered to end users who have completed training by 30 Jan. Last week a review was conducted with BT, Finance, SSP and HR on current change impacts and scheduled actions to be reported on in the future . Further change impact analysis is to be conducted on various business impacts to understand the impact to QH staff. This is expected to be completed over the next few weeks. Outcomes of this will provide a new Business Readiness I Transition I Change Management Schedule and reporting process. Fact Sheet 4 is currently being developed and reviewed by stakeholders Due to inclusion of pay rule related items the number of workarounds has now been reduced from 37 to 14 Remaining business transition strategies are on schedule. Agreement reached on the delivery of work instructions and delivery of Train the Trainer 2 - residual issues still to be worked through
T"' ...... "'+
~ ~ ~ ~
Technology is reporting Green because: ~ Support documentation has been update to include 'best effort' support principle. CR000166 to be closed by CorpTech. Reporting Green because: ~ All scheduled migrations are complete and test migrations are continuing as planned. Status: UAT1 - HR UAT Team raised concerns about missing data. All concerns have been addressed and were explained in the IR11 .2 Trial Data Conversion (UAT2) Report which was published after the migration. UAT2 - Finance UAT Team raised concerns about missing data. All concerns have been addressed and were explained in the IR 11 .2 Trial Data Conversion (UAT2) Report which was published after the migration. PPRT - Resolution of defects (#2346 - issue back with test team . #2348 - issue with SAP confiq tea
Cutover (Tom
Sheckleston &
Pine Pienaar)
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There has been progress in refining the Implementation and cutover schedules and flowcharts. With regard to the cutover schedule, some further refinements to the schedule have been identified and reflected in the schedule. For implementation, the work is progressing on obtaining detailed estimates for the post implementation tasks as well as clarifying the responsibilities in the implementation checklist. ~ The Cutover schedule and process chart continue to be refined, example of areas that have been further updated include Incremental Adjustments, and the sequence of WB load, calculation, validation activities. Commercial in Confidence
OH1452 - There is a risk to the OHIC project go-live date should any task or deliverable not meet the schedule date as there is no contingency in the current OHIC schedule. OH1465 - I ,here is a ~isk that the OHIC solution may not be legislatively compliant due to the fact that not all support _ stacks/notes may be applied and tested for end year processing . OH1499 - There is a risk that the IBM SAP payroll team lead will take recreation leave (six weeks) one week prior to go-live, resulting in loss of background knowledge and support. QH1508 - There is a risk that new processes will need to be designed and bu ilt, due to the inability to find acceptable workaround processes for the currently known HR/FI issues, resulting in a delay to the go live date by 10- 14 weeks. This risk has now materialised and is linked to Issue IS-002 39. Tony Price Tony Price
I
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I
Amanda Doughty Amanda Doughty
Pine Pienaar
CommerCial in Confidence
Change Requests
Change Requests to be Approved
CR000166 CR000168 CR000170 CR000180 CR000184 "out of hours" support arrangements Removal of CATS Revised Business Volume Metrics Local validation for Financial Posting Extension ofTime for delivery of SoW 8
b.
011 - SoW 9 - Lattice Support - with IBM to develop scope for SoW and get CR completed and approved by 28/11/2008 HAD V4.0 to V5.0 impact - rejected by CorpTech and with IBM for review. Paymll Work Instructions - with OHIC project for development Change in Requirements Baseline from Business Attributes Document V3.0 to V6.0 and Change Tracking Document V1.2 Change to Month End accruals process Leave Balance Export
CR000073 - Concurrenl Emplbyment (SAP) CR000074 - Workbrain Manual Entry (Workbrain ) CR000094J -lLeave Paid in Advance (Workbrain) CR000099 - SoW 8 - Takeover of XFA accountabilities CR000103 -IS18 Security Compliance (Workbrain) CR000104 - Workbrain Security Groups (Workbrain) CR000113 - RDO Processing CR000114 - Offenders Health Service - 6 New Wage Types (Workaround) CR000119 - Maternity Leave Maximum Duration CR000130 - Team Name Change - no cost change request CR000131 - Toil expiration - no cost change request CR000132 - Bringing Nurses Back into the Workforce Program - no cost change request CR000133 - Secondment Unpaid no cost change request CR000134 - Remove Time Codes - no cost change request CR000135 - Leave Balance for Day in Lieu CR000136 - Addition of Cascade Requirement for LSL-VMO
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Commercial in Confidence
CR000137 CR000138 CR000141 CR000148 CR000153 CR0001,54 CR000155 CR000157 CR000158 CR000159 CR000164 CR000169 CR000174 CR000175 CR000176 CR000177 CR000178 CR000179 VMO Recreation Leave as per VMO LSL Visiting Medical Specialist (VMO) Outreach Package (Workaround) Defect 932 Guaranteed 4 hours Employee Group/Subgroup combinations Resolution of Defecl1352 - Part Day Leave Resolution of Defect 435 - Remote Area Nurses Incentive Program Roster Conflict Report Nurses Meal Allowance Child Support Deductions and Garnishes Recall- Offsite Superannuation No TFN Workaround - submitted to CorpTech for approval All Purpose Allowances - submitted to CorpTech for approval Extension to date for "Go / No Go" gates SAP changes to support Workarounds for Workbrain Awards modifications Workbrain data extract to support Workarounds Change in date for "Go / No Go" gates Implementation of SAP Central Process Scheduling - CPS Change in date for Go / No Go" gate for Payroll Performance
d.
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16 of 20
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Commercial in Confidence
mplementation Schedule Project Execution Plan Solution Blueerint Reports and Forms and Integration specifications for Reports, forms , enhancements and interfaces. Process definitions for inIpe processes. As Built Solution Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, coding , unit testing (Technical Specification) base templates Master Test Plan
Y Y Y Y
I Approved
Approved
221212008
22/2/2008
100%
14/412008
25f712008
T R
14/4/2008 22/2/2008 14/4/2008 14/4/2008 28/0212009 28/0212009
R I
100% 100% 100% 100% 100% 100%
0%
L E
I Approved I Approved
Approved Submitted
A E
A
E S
Y Y
Y Y Y
1Will be affected bv HR ~~ FI
Commercial in Confidence 17 of 20
Specifications for Reports, forms, enhancements and interfaces. System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth rElquirements Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report
23/01/2009 04/02/2009 28/02/2009 04/02/2009
0% 0%
Y Y
I Development
Development Development Approved Approved
NIA
NIA
30/7/2008 221212008
NIA
100% 100%
N N
Y Y Y
18102/2009
No forecast
221212008
0%
100% 97%
& Plan
Training Material Development
23/01/2009
No forecast
12/1212008
1811112008
T R
18/1112008
12/12/2008
R I
100% 100%
0%
0%
L E
Approved Partially approved Completed Completed Commenced
18 of 20
A E
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Not in revised schedule. Date to be confinmed but expected to align with completion of Business Go
live. Re uires revised and a reed schedule.
Masterclass delayed and date unctear. Requires revised and a reed schedule.
Development
Requires revised and agreed schedule. PPRT running behind schedule. Requires revised and agreed schedule.
y y
I No forecast
0%
Not commenced
Commercial in Confidence
,.
% completel
planned date
0%
Review stage
Status
Not commenced
08/05/2009 I No forecast
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised' version required Not subject to Acceptance
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Commercial in Confidence
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CR000184 which resolves Issue IS-00218 covering the delay to Go Live from November 2008 has not yet been agreed or
authorised .
The Release Steering Committee approved the sub-set of data for VAT and agreed that VAT 1 (for HRiPayroll) could
commence on 27/01/2009. The Release Steering Committee also approved the changes to the Leave Balance Export
functionality. Action with the QHIC Project to prepare and submit CR000182 to formalise this change.
The Release Steering Committee endorsed the changes to address the outstanding HR f--7 FI issues.
The backlog of defects relating to VAT has reduced to 59. The team has fixed, retested and closed all Severity 2 defects
required before the start of VAT 1. There are a further 17 new defects of varying severities from Parallel Payroll Testing
(PPRT) - these are all data or setup related and are excluded .
The Process team is reporting RED because of concerns over their workload to meet the target schedule on page 3.
Design and Build team is reporting RED because of the outstanding HR f--7 FI issues.
The End-to-End test team passed a further 5 test cases to reach 299 cases completed . Closure of the remaining 8 cases is
dependent on the 3 SAP defects and by 3 Severity 3 defects which will be cleared nex1 week. Test team is reporting Green.
The QHIC Solution was demonstrated successfully to the Project Directorate and nominees on 23 January 2009. This was the
final entry criterion for VAT 1. .
HRiPayroll VAT Execution will commence on 27 January, with some on-going scripting and planning activities still in progress.
The VAT team is reporting Green based on the anticipated change in schedule arising from the Release Steering Committee
decision to include all changes required to resolve the outstanding HR f--7 FI issues. VAT would report RED against the target
schedule.
Although the entry criteria for VAT 1 have been met and VAT 1 will start on 27'" January, the QHIC Project continues to report
RED because:
Issue IS-00218 is still unresolved and there is no agreed schedule to complete the project the outstanding HR f--7 FI issues need to be reSOlved, agreed and added to the schedule
the Process team is reporting RED based on work remaining to deliver against the target schedule. In addition, the position on SoW9 is unchanged and must be addressed as a matter of urgency.
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Identify the scope of work required to complete the next cut of the PDRs by week end. Determine a realistic timeframe for completion by week end .
revised date for delivery of the next set of PDRs with OHEST. Have the HR-FI solution finalised, approved .and scheduled
Have the HR-FI EOM Accrual solution finalised, approved and scheduled
Remain on schedule to deliver solution automation and leave balance export functionality We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation for SoW 9 must be finalised
The Implementation team is reporting Amber. Issues causing this team to report Amber are provided in the Worksteam
Summaries in section 5.
Test, UAT, Business Readiness and Data Migration team are reporting Green .
For the OHIC team to report Green the following must occur:
Retesting of outstanding Severity 3s from system test (including Baseline 4-ALCS) and E2E . Completing Reports testing. Testing of automation solution (including payroll processing). Test Test
30/01/2009 30101/2009
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Process
Process Process
I 30101/2009
I 30/01/2009
To be determined To be determined
Work is continuing on Drop 2 of the training materials . The review by the functional team has being impacted by the focus on resolving Severity 2 defects, and consequently only seven out of the 32 Wls have been updated. It is anticipated that the functional team will resume work on reviewing the Work Instructions this week. (Given that the Master Class is not progressing as scheduled, the urgency of this review is reduced.) Development of strategies to manage the workarounds and changes that occur resulting from UAT and how these will be delivered to end users who have completed training by 30 Jan .
CR000166 to be closed (by CorpTech). New project risk item to be created around support level being supplied by CorpTech New Technology.
The Implementation Schedule and implementation Checklist have to be updated to incorporate I Cutover improved estimates available by the end of January and agreed roles and responsibilities for all contributors. .
------~------------------------~------~------~ 30101/2009
The Master Schedule has been updated to reflect the extension of End-to-End testing by 1 week and the delayed start to UAT.
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I Business
Readiness
I 30/01/2009
I Business
Readiness Technology
I 30101/2009
I ASAP
Oct-OB ",,,,,-OB
Completion of Build Completioll of_ System Te~t
Dec-OB r
, ,
Jan-09
Feb-09
J~ .r- 09
Apr-09
~a yroll Performance Verification Performance Im prov~ ment Plan _ ____ P2)'roll Performance Verification 2
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Changes from previous schedule: 1. Testing extended by 1 week 2. Start of PPRT moved to 12/01/09 from 07101/09 3. PPRT still in parallel with final week of System Testing 4. UAT Shakedown of 7 weeks 5. UAT duration remains at 7 weeks 6. Stress and Volume test moved by 1 week in line with PPRT 7. One week of Contingency taken up 8. Final Simulation remains at 2 weeks with one weeks for executingt Payroll Tests in parallel w ith preparation for Go Live 9, Go Live date unchanged
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Process team is reporting RED because : The proposed new date for delivery of the PDRs of 13/0 2/2009 is not achievable. This is due to the magnitude of the work required to document processes to cater for Nurses PDE, VMO Leave etc (To date, approximately one week has been spent on Nurses POE). Delay in the functional review of outstanding work instructions, which impacts the team's ability to update/finalise PDRs. Limited progress on updating the PDRs due to the continued focus on Payroll processes and procedures. For the Process team to report Amber, the project must: 1. Identify the scope of work required to complete the next cut of the PDRs by week end. 2. Determine a realistic timeframe for completion by week end. 3. Aqree a revised date for delivery of the next set of PDRs with ()1-l"'''T
The Design and Build team is reporting RED because:
The HR-FI solution remains un-finalised
The EOM Accrual solution remains un-finalised
Design & Build (Jason Cameron & Pine Pienaar)
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The Test team is reporting Green because: The necessary system, SIT and E2E testing has been completed sufficiently for HR Payroll UAT 1 entry criteria to be met. Reporting of End-to-End testing as an appendix to this report has ceased. The Test Team is forecasting Amber because PPRTwili move behind plan in the week ahead unless we are able to perform more PPRT activity in the HERlCWPP environment during business hours.
T R
QHEST UAT is reporting Green because we have completed the essential preparation for HRlPayro11 UAT to commence, and on the assumption that a new project schedule to deliver the agreed HR/FI scope will be agreed and approved by 4 February. The UAT Entry Criteria were endorsed by the Steering Committee for HR/Payrol1 with the following items agreed by IBM to be completed: ,. Resolution and re-test of remaining 3 severity 2 defects from E2E System Test, which are currently assigned to SAP. ~ Completion of system testing and migration to UAT10f Leave Balance extract by 30/1/09, CR175 (for work-arounds) by 30/1/09 and CR176 by 20/2/09. ~ Provide agreed dates for scheduled resolution and transport by priority grouping by 23/1/09. HRlPayroll UAT Execution will commence on 27 January, with some on-going scripting and planning activities still in progress. These include correction of issues resulting from the errors in initial pay re-run, completion of outstanding test scripts and data mapping to test scenarios. At this time we are working to complete required scripts prior to each test cycle. However, while reporting green, there are a number of items that may lead to reporting amber in the next or subsequent periods: ~ Inability to effectively process interface and batch processes as schedule (i.e. through manual support or semi-automated). ,. Significant re-work of execution plan due the data issues, data mapping to test scenarios or re-work of test scri pts. defect rate in UAT execution . ~ The Business Readiness team is reporting Green because : ~ Masterclass training has been deferred from 9 February Actions required to maintain Green status next week: 1. Work is continuing on Drop 2 of the training materials. The review by the functional team has being . impacted by the focus on resolving Severity 2 defects, and consequently only seven out of the 32 Wls have been updated. It is anticipated that the functional team will resume work on reviewing the Work Instructions this week. (Given that the Master Class is not progressing as scheduled, the
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strategies to manage and how these will 'be delivered to end users who have comol"t"rt Status:
>-
>>>>-
Last week a review was conducted with BT, Finance, SSP and HR on current change impacts and schedule'd actions to be reported on in the future. Further change impact analysis is to be conducted on various business impacts to understand the impact to QH statt. This is expected to be completed over the next few weeks. Outcomes of this will provide a new Business Readiness I Transition I Change Management Schedule and reporting process. Facl Sheet 4 is currently being developed and reviewed by stakeholders Due to ,nclusion of pay rule related items the number of workarounds has now been reduced from 37 i to 14 Remaining business transition strategies are on schedule. Agreement reached on the delivery of work instructions and delivery of Train the Trainer 2 - residual issues still to be worked through T ~mot letter to all concurrent employees is on hold for the next two weeks. Support documentation has been update to include 'best ettort' support principle. CR000166 to be closed by CorpTech.
Reporting Green because: >- All scheduled' migrations are complete and test migrations are continuing as planned . Ser;vices Data Mig ration (l.ee Lehnberg & Shane Morrish) Status:
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A
UAT1 - HR UAT Team raised concerns a.b out missing data. All concerns have been addressed and were explained in the IR 11.2 Trial Data Conversion (UAT2) Report which was published after the migration.
UAT2 - Finance tJAT Team raised concerns about missing data. All concerns have ,b een addressed and were explained in the IR11.2 Trial Data Conversion (UAT2) Report which was published after the migration . PPRT - Resolution of defects (#2346 - issue back with test team. #2348 - issue with SAP There has been progress in refining the Implementation and cutover schedules and flowcharts. With regard to the cutover schedule, some further refinements to the schedule have been identified and reflected in the schedule. For implementation, the work is progressing on obtaining detailed estimates for the post implementation tasks as well as clarifying the responsibilities in the implementalion checklist. >- The Cutover schedule and process chart continue to be refined, example of areas that have been further updated include Incremental Adjustments, and the sequence of WB load, calculation, valid ation activities.
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the Implementation Checklist all other activities continue to While opportunities to extend' the time for Business Go Live will continue to be the priority, provided the actual timings are close to the current estimates, the business could accept the current timeframes if required. The cutover status continues to report Amber because: Whilst substantial progress has 'been made in reducing business reservations and concerns, the current estimates in the implementation schedule still need to be fully validated . Also, the I'mplementation Checklist requires a further update and validation by all contributors. For this report to be 'Green', the team needs to: 1. The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of January and agreed roles and responsibilities for all Status is unchanged from week 2009-03. The options to progress SoW9 need to be reviewed in the light of recent developments, with a view of allowing critical tasks to progress. Failure to do so could put the project at risk; however, progress made last week in putting together the first draft of the post implementation support plan , together with progressing the training needs analysis this week, is mitigating the risk to the project. There remain differences between both parties on what the underlying contractual arrangements are: these relate to interpretations of SoW8 and the HRBS contract and must also be resolved before this SoW can be finalised. The Implementation Status is reported Red because: :.. SoW scope still has to be finalised . This has been held up due to due to the contractual issues referred to above, but both parties are investigating at opportunities for reducing these differences. For this report to turn Green, the team needs to progress with now revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9 must be resolved . For this report to turn Amber, the team needs to progress with now revised dates: 1. The areas falling in.to one above need to be defined - there is an expectation that these area can be 'isolated' so as to allow progress on the agreed tasks to be made. 2. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above. 3. The mitigation actions described above need to show some further progress
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Deliverables
QHfC Team
Agreed Project Implementation Sch edule Project Execution Plan Solution Blue rint Enhancement, Reports and Forms and Integration Functionall specifications for Reports, forms, enhancements and interfaces. Process definitions for in rocesses.
As Built Solution
Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) elopment, coding , un testing (Technical Specification) base templates Master Test Plan
141312008 221212008 121712008 221212008 100% 100% 100% 100% Y Y Y Y
I Approved
Approved
221212008
141412008
T R
141412008 221212008 141412008 141412008
251712008
R I
100% Y 100% Y 100% Y 100% Y 100% Y 100% Y
100%
L E
I Approved
I Approved
Approved Submitted
A E
E S
I Approved
I Approved
I Approved
I Approved
Test Scripts/Technical Specifications for Reports , forms , enhancements and interfaces. System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth reguirements Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report Trainino Strateov & Plan Training Material Development
:Jon'
-~
I 28/0212009 I 28/0212009 I
2 3/01 /2009 04 /0212009 28/0212009 04/0212009
0%
A
Development Devetopment
0% 0%
Y Y
NIA
NIA
NIA
N N
Y Y Y Y
I Development I Approved
100% 100%
0%
No forecast
22/212008
23101 /2009
No forecast
T._:_ .. L.._
12/1212008
r 1<"
03/10/2008
I 2010312009 I No forecast I
13/0312009 13/03/2009
n .....
T ....... +
T R
I
22/10/2008
12/1212008
R I
97% 100%
Y
100%
L E
Approved Approv, Partially approved Completed Completed
A E
_
E S
Not in revised schedule. Date to be confirmed but expected to align with completion of Business Go
100%
0%
y = J Appr"
Y
I Development
Commenced
Requires revised and agreed schedule. PPRT running behind schedule. Requires revised and agreed schedule.
0%
Y Y
27103/2009
I No forecast I
0%
Not commenced
No forecast Project including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People
0%
Not commenced
08105/2009 I No forecast
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required -Not subject to Acceptance
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Page 392 redacted for the following reason: --------------------s37 access deferred
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This report and status is based on the high level schedule supporting the June Go Live date proposed by IBM. Detailed planning for the June Go Live has commenced and commercial negotiations are scheduled to commence on 9/02/09. The project will continue to report red until these are completed. The following Change Requests are outstandingl awaiting approval by CorpTech: CR000168 - Removal of CATS CR000170 - Revised Business Volume Metrics CR000180 - Locall validation for Financial Posting CR000182 - Leave Balance Export CR000184 - Change in Go Live date The backlog of defects relating to UAT has decreased by 13 to 49. There are now 7 Severity 2 defects - the 3 SAP defects, the Operability defect from PPV, the defect from testing of CR000175 changes to Workbrain Awards, a new defect with the Business team which will lead to a CR or a workaround, and a new Data Migration defect. 15 of the 17 priority 1 severity 3 defects have been fixed, retested and closed. The two remaining defects are an SAP product defect and a defect in the existing "Standard Offer" software. The i)esign and Build team is working to a draft schedule to deliver the HR f--7 FI changes in time for the June Go Live. There are 4 End-to-End test cases still to be passed. All to SAP defects. Parallel Payroll Testing is reporting Amber with detailed results from phase 1 available. In summary, 23% of the sample employees now reconcile with a total gross discrepancy of -3.3% and a total net discrepancy of 1.7% HR/Payroll UAT execution is reporting Amber with the first payroll cycle almost complete.
The QHIC Project continues to report red because: . The detailed planning to underpin the June Go Live and subsequent release is still to done The commercial arrangements to support the revised schedule have not been agreed
In addition, the position on SoW9 is unchanged and must be addressed as a matter of urgency. For the QHIC Project to report Amber, the following must occur:
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Secure authorisation of CR000184 - Extension to time for SoW 8 Develop and agree the detailed schedule to achieve Go Live in June 2009 Complete commercial arrangements to support the revised schedule
We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9.
The Process, Design & Build, Test, UAT and Implementation teams are reporting Amber. Issues causing these teams to report Amber are provided in the Workstream Summaries in section 5. Business Readiness, Technology and Data Migration teams are reporting Green. For the OHIC team to report Green the following must occur:
Confirm the process scope of work required to cater for Nurses POE Agree a revised date for delivery of the next set of PDRs
Automation solution documentation to be completed by week end to enable updates to Payroll procedures Undertake process review of this week's completed work instructions (approximately 15) Resume work on updating the PDRs with outstanding design issues Receive the approved business requirement for CR000176 - Workbrain Data Extract by COB 09/02/09. Receive OHEST approval for the Company Loans and Nurses POE Provisioning design document by COB Thursday 12/02/09. Determine the solution and schedule impact of the deduction disbursements linterface issue
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Support
Process Process Process Process Process Design & Build Design & Build Design &. Build
components are installed and tested successfully in system test. numbers are HR/Payrol1 UAT must return to schedule by 22 February.
reconciled employees
HR/FI UAT schedule to be confirmed for 29 June Go-live date by 13 February. Confirmation of file formats for testing of external interfaces.
More definitive documentation on the error handling within the final pay run .
r ,he differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9 must be resolved and the areas falling into one above need to be defined - there is an expectation that these area can be 'isolated' so as to allow progress on the agreed tasks to be made. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above. The mitigation actions described above need to show some further progress
The Master Schedule must now be updated to refiect the revised Go Live dates.
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Test Test UAT UAT UAT UAT
I 13/02/2009
18/02/2009 18/02/2009 22/02/2009 13/02/2009 271 02/2009
TBD
Implement Implement.
2010312009
To be determined
I Support
Support
determined
Oc!:.Q8
Nov;,Oa
Dec-Oa r-' i I
Feb-OS
Mar-09 ,
~pr-09
~~8y-Og
i !
Performance Improvement Plan
t
.+~-d
+ -+ -1-_
l -: +.
P~y!,o},I);.~.~~~manc& verif~Catron-i~~ ~
UAT Shakedo\'m
IT1
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--'
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Stress and Volliiii"eTesting piir.uOi Payroll Te si R~re_isi'~nTest .
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~.
i-----l---
Changes from previous schedule: 1. Testing extended by 1 week 2. Start of PPRT moved to 12/01/09 from 07/01 /09 3. PPRT still in parallel with final week of System Testing 4. UAT Shakedown of? weeks 5. UAT duration remains at 7 weeks 6. Stress and Volume test moved by 1 week in line with PPRT 7. One week of Contingency taken up 8. Final Simulation remains at 2 weeks with one weeks for executing Payroll Tests in parallel with preparation for Go Live 9_ Go Live date unchanged
T R
R I
L E
........
I
A E
-+--t
E S
I-+-!-- ~
Jun-09
Jul-09
1~
+
:-nI ~I
':
f'
,.
~ -: ~ -t.
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I.
-f +
Limited progress on updating the PDRs due to the continued focus on Payroll processes and procedures as part of supporting UAT, defining the automation solution, and the project rescheduling activities currently underway. " Process review of updated work instructions has not commenced, and the effort to complete this review has increased due to the number of work instructions to be reviewed (from 32 to approximately 75). " Automation solution documentation is still to be finalised For the Process team to report Green, the project must: 1. Automation solution documentation to be completed by week end to enable updates to Payroll procedures 2. Undertake process review of this week's completed work instructions (approximately 15) 3. Resume work on updating the PDRs with outstanding design issues 4. Agree with the business that updates to process documentation relating to Payment Summaries can be excluded from the next release (given that Payment Summaries for FY 2008/2009 will be The Design and Buildl team is reporting Amber because: " The signed business requirement for CR000176 Workbrain Data Extract must be provided by QHEST by COB 09/02/09 to maintain the schedule for this development. " The Company Loans and Nurses POE Provisioning design document was provided to QHEST on Monday, 09/02109 and formal approval must be provided by QHEST by COB Thursday, 12/02/09. " QHEST have advised that the version of the functional specification for Deduction Disbursements supplied to QHIC is invalid and therefore the as built solution, is failing CorpTech Payroll Bureau test scenarios. Investigations have commenced to determine the schedule impact. " QHEST are yet to provide approval for the ALCS Design Document supplied by QHIC on 13/01/09 To report Green next week, the team must: 1. Receive the approved business requirement for CR000176 - Workbrain Data Extract by COB 09/02/09. 2. Receive QHEST approval for the Company Loans and Nurses POE Provisioning design document by COB Thursday 12102/09. 3. Determine the solution and schedule impact of the deduction disbursements interface issue
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A
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from QHEST 5. The Test team is reporting Amber because : ~ Testing of the "automation solution" is not yet complete for all components; ~ Cycle 1 of PPRT has finished with 43 individual discrepancies requiring resolution so it is difficult to confidently predict PPRT will meet its target end date of March 6 until the picture is clearer. The Test Team can move to Green if: 1. All automation solution components are installed and tested successfully in system test. 2. PPRT discrepancy numbers are reduced by 50% and the total number of reconciled employees is over UAT is reporting Amber because: ~ The first pay run has not been completed on schedule ~ There is a risk to the overall UAT phase 1 schedule completion by 20 March. To report green for UAT: 1. HR/Payroll UAT must return to schedule by 22 February. 2. HR/FI UAT schedule to be confirmed for 29 June Go-live date by 13 February. 3. Progress maintained in testing of external interfaces . 4. More definitive documentation on the erro r handling within the final pay run. HRiPayroll UAT Execution is still executing pay cycle 1 which was due for scheduled for completion on 4 February. The ma in issues affecting progress have been: ~ Approximately 1 days of lost time due to system failures in test lab and with Citec link ~ Approximately 2 days lost due to a severity 1 defect relating to the saving of timesheets which has halted execution of test scripts. ~ Rework of test scripts to enable re-run of tests which failed due to data errors. For the current Cycle 1 pay run: ~ The WorkBrain extracts have been successfully completed . ~ Tme Attendance, Absence and Leave Balance files have been uploaded to SAP with some errors. ~ The pay run process has been stopped pending analysis of a defect relating! to the loading of the Leave Balance file into SAP. ~ When processing continues there is at least 1 day required! to finalise the pay run and verify the pay results for executed test cases. Test execution has commenced on Cycle 2 in readiness for final completion of Cycle 1.
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Total Test Scripts Pass In Progress Not Required Remaining Sub-total % pass Fail (for re-test)
5 139 10 596
5 122 10 43
17 0 251 .
750
0.7% 64
180
2.8% 50
268
Executed includes those passed or in progress (measured for cycle only) Fail tests will be re-run when defect corrected. This is reflected in remaining total. UAT Defect Summary
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Open - Assigned - IBM - Assigned - OHEST Ready for Retest Closed Total Defect ~ Solution Defect - Data Documentation Training Change External Interfaces Other
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1 1
Severity
3
2 1
3 7
A E
4
1
4
0% 14
E S
Total 2
1 3 1
1 1 13
8 1 2
17
14
13
o o o
2
2
Includes defecls rejected by IBM for analysis and agreement by OHEST Status of other UAT entry criteria items outstanding from Systems testing: Resolution and re-test of remaining 3 severity 2 defects from E2E System Test, which are currently assigned to SAP. Expected to be completed by 13/2/09. Status of system testinQ of CR175 (forwork-aroundsl by 30/1/09 and CR176 by 20/2/09 is to be
Overall the status of the Business Read iness team is reporting Green. The following provides an overall summary: ~ Workaround Register currently has 20 items, 10 which are currently being reviewed by the working party. ~ A draft detailed training schedule has been prepared . ~ Some CITRIX SSP trainer access issues were identified and are with the help desk. ~ A draft business change schedule has been sent to SSP, HR & Finance for their input and a workshop is planned for this Friday to gain agreement and finalise the schedule. }> A communication update was sent via HR Branch to update the business on the current re-planning live Technology is reporting Green : ~ Support documentation has been update to include 'best effort' support principle. There are still issues around the model/protocol and an effort will be made to iron out the issues is underway. ~ There needs to be a risk defined and raised around support, since CR166 has been closed , and the impact on achieving scheduled deadlines. ~ Issue IS-00235 closed (After NK to reviewed documentation), with details of technical decision captured and included into the Technical Management Plan forWoG Phase 1. Reporting Green because : ~ All scheduled migrations are complete and test migrations are continuing as planned .
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A
Status: UAT1 - Provided part-time resource to assist with issue investigations. No data migration issues raised of defects in
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The cutover status continues to report Amber because: ~ Whilst substantial progress has been made in reducing business reservations and concerns, the current estimates in the implementation schedule still need to be fully validated. Also, the Implementation Checklist requires a further update and validation by all contributors. For this report to be 'Green ', the team needs to: . The
The Cutover schedule and process chart continue to be refined , example of areas that have been further updated include Incremental Adjustments, and the s.equence of WB load, calculation, validation activities. ~ With the exception of the Implementation Checklist all, other activities continue to track to schedule . While opportunities to extend the time for Business Go Live will continue to be the priority, provided the actual timings are close to the current estimates, the business could accept the current
T R
The options to progress SoW9 need to be reviewed in the light of recent developments, with a view of allowing critical tasks to progress. Progress made in putting together the first draft of the post implementation support plan, together with progressing the training needs analysis, is mitigating the any risk to the project. Also the changes to the project schedule will ensure adequate time to address activities shown falling behind schedule - 'however, even with the envisaged changes these tasks now need to be progressed with.out delay. There remain differences between both parties on what the underlying contractual arrangements are: these relate to interpretations of SoW8 and the HRBS contract and must also be resolved before this SoW can be finalised . The Implementation Status is reported RED because: SoW scope still has to be finalised . This has been held up due to due to the contractual issues referred to above, but both parties are investigating at opportunities for reducing these differences. For this report to turn Green, the team needs to progress with now -revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9 must be resolved.
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For this report to turn Amber, the team needs to progress with now revised dates: 1. The areas falling into one above need to be defined - there is an expectation that these area can be 'isolated' so as to allow progress on the agreed tasks to be made. 2. T'he Scope , Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above. 3. The mitigation actions described above need to show some further progress It remains difficult to forecast new dates given the dependencies on overall contractual discussions.
QHIC Team
Agreed Project Implementation Schedule Project Execution Plan int Reports and Forms and Integration nctional specifications for Reports, forms, enhancements and interfaces. Process definitions for inSCODe Drocesses. As Built Solution Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, testing (Technical Specification) base templates Master Test Plan
1
Y
y
I Approved
Approved
I Approved
2212/2008
100%
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22/212008
I I
1
R I
100% 100%
100%
Y Y
L E
I Approved
Approved Submitted
A E
A
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100%
14/4/2008
100%
1 141 4/2008
100% 0%
Y Y
Approved
Test ScriptsiTechnical
for
n ___
~_
28/02/2009
28/02/2009
System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth men Data ,-",:>,:>0;;;",,,,' 'w"~ Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report Training Strateg~ Training Material Development of Train the
I 23/0112009 I 28/02/2009 I
04/0212009 NIA 04/02/2009 NIA 301712008 2212/2008 1810212009 No forecast
0% 0%
Y Y N N Y Y
I Development
Development
NIA
I Development
I Approved
Approved
100% 100%
0%
I 23/0112009 I No forecast I
, 1211212008
97%
12/12/2008
20/0412009 I No forecast
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I I
13/03/2009 No forecast
R I
100%
Y
0%
L E
I Partially approved
I Completed
Completed Development
Commenced
A E
_
E S
Not in revised schedule. Date to be confirmed but expected to align with completion of Business Go
Requires revised and agreed SChedule. PPRT running behind schedule. Requires revised and agreed schedule.
Requires revised and agreed schedule.
0% 0% 0%
y
y
Not commenced
Not commenced
Project Closure Report including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to Corp Tech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People Transition
08105/2009 I No forecast
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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Pages 405 through 406 redacted for the following reasons: ---------------------------s37 access deferred
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This report and status is based on the high level schedule supporting the June Go Live date proposed by IBM. Detailed planning for the June Go Live has continued with the schedule now ready for review within the broader QHIC/CT/QUEST teams. The schedule for the second release has only been developed in outline. The project will continue to report red until the schedule for the June release and the second release are developed and signed off by the Release Steering Committee and supported by an authorised Change Request. The following Change Requests are outstanding awaiting approval by CorpTech: CR000168 - Removal of CATS CR000170 - Revised Business Volume Metrics CR000180 - Local validation for Financial Posting C R000182 - Leave Balance Export CR000184 - Change in Go Live date The defects relating to QHIC solution has decreased by 7 to 42. There are now 6 Severity 2 defects - 2 of the SAP defects (the third being fixed and closed), the Operability defect from PPV, the defect from testing of CR000175 changes to Workbrain Awards, a new defect with the Business team which will lead to a CR or a workaround , and a new Data Migration defect. The Design and Build team is reporting red because as neither the design for Staff Movements nor the requirements for Month End Accruals have been signed off by the required date, these are now unlikely to be delivered in the June release. On receipt of these approvals, the QHIC team will review the impact to the schedule and advise if there any options to include for 29/06/09. There are 4 End-to-End test cases still to be passed. All relate to SAP defects. Parallel Payroll Testing continues to report Amber with a significant number of discrepancies to be addressed. Detailed results are unchanged from last week. HRlPayroll UAT execution is reporting red as HR/Payroll UAT (UAT1) execution is now one week behind schedule and has been impacted by unscheduled delays of approximately 5 days in first 3 wee.ks of execution. In the last week the main impact has been in lack of adequate documentation and knowledge required to re-process interfaces when errors occur.
The QHIC Project continues to report red because: The detailed planning to underpin the June Go Live and subsequent release is still to be completed
T R
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Develop and agree the detailed schedule to achieve Go Live in June 2009 Complete commercial arrangements to support the revised schedule
Receive the approved Company Loans and Nurses POE Provisioning design document immediately Receive the approved business requirement document for CR000181 - End of Month Accruals immediately Receive the approved business requirement for CR000176 - Workbrain Data Extract by COB 16/02/09. Receive the manual corrections from SAP for defects 2076 - E2E: SAP- Pay In Advance and 2203 - SAP - E2E - CE -Terminations We need to resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9.
The Process, Test and Implementation teams are reporting Amber. Issues causing these teams to report Amber are provided in the Workstream Summaries in section 5. Business Readiness, Technology and Data Migration teams are reporting Green . For the QHIC team to report Green the following must occur:
T R
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Project Director
I 20102/2009
To be advised
Project Director Design & Build Design & Build Design & Build Design & Build Support
Confirm the process scope of work required to cater for Nurses POE
Agree a revised date for delivery of the next set of PDRs Agree a timeframe to cater for changes resulting from UAT
Automation solution documentation to be completed by week end to enable updates to Payroll procedures Undertake process review of this week's completed work instructions (approximately 15) Resume work on updating the PDRs with outstanding design issues feedback on ALCS Design Document provided by are
numbers are reduced by 75% and the total number of reconciled employees Recover at least 1 day of slippage on UAT1 by 22 Feb
High level documentation on the error handling within the final pay run. The Implementation Schedule and implementation Checklist have to be updated The differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoWg must be resolved and the areas falling into one above need to be defined - there is an expectation that these area can be 'isolated' so as to allow progress on the agreed tasks to be made. The Scope, Process, Roles & Responsibilities and Timelines for inclusion i.n the documentation must be agreed and finalised subject to 1 and 2 above. The mitigation actions described above need to show some further progress Confirm the final contractual position on Support (via Paul Hickey) and plan accordingly. Cutover C activities need to be investigated to move them either into Cutover B (a CR may be required) or by making them post go-live activities.
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Test Test UAT UAT UAT
Process
Implement. Implement. .
20/03/2009
deterrrllned
I Support
Support Support Cutover
determined
The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of March and agreed roles and responsibilities for all contributors (as per the revised schedule). The Master Schedule must now be updated to reflect the revised Go Live dates.
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QHIC Weekly Report: Week ending 15/02/2009 Target Schedule - under review, subject to 29/06/09 schedule baselined and approved
Oct-DB
Nov-OB
Dec-OS
Jan-09
Feb-09
Mar-09
Aor-09
C cm~~tion
T est
Payroll Performs,!ce Verification_ --' Performance Improvement Plan ~_ayroll Performance Verification 2 UAT Shakedown UAT Execution St-ress and Volume Testing ParalleIPayrollTt
tt~tT+++tt+"'+-r------it+~~>-~
... +.....,.
~
....
~~'
+ ... _
tf
...
L <_ ._.+~ ~ ~
Regresslcn Test Final Go Live Simulation Contingency Penetration Testing Technical Go live susiness Go Li\~ (23/04109) First Pa)"oll Run (04105109] IPest Go L~ Support Start of Sustain (01l07l09J
+ + + , l-
~ ~
.rT-
Changes from previous schedule : 1. Testing extended by 1 week 2. Start of PPRT moved to 12/01 /09 from 07/01/09 3. PPRT still in parallel with final week of System Testing 4. UAT Shakedown of 7 weeks 5. UAT duration remains at 7 weeks 6. Stress and Volume test moved by 1 week in line with PPRT 7. One week of Contingency taken up 8. Final Simulation remains at 2 weeks with one weeks for executing Payroll Tests in parallel with preparation for Go Live 9. Go Live date unchanged
T R
R I
il
L E
r
t
A E
f---O-
E S
Mayjl9
+-
Jun-OS
Jul-D9
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r
~
+-
+-
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T R
1. 2.
The Company Loans and Nurses POE Provisioning design document was provided to QHEST on Monday, 09/02/09 and formal approval was required by QHEST on Thursday, 12/02/09. This approval was not obtained and development will not commence until this document is received. Given that configuration was to commence on 13/02/09, there is a high probability that this development will not be available for a 29/0 6/09 implementation. On receipt of the approved design document, the QHIC team will review the impact to the schedule and advise if there any options to include for 29/06/09 > The business requirement document for CR000181 - End of Month Accruals was due to be provided by QHEST on Friday 13102/09. This document was not provided on this date. Given that design is due to commence on 16/02/09, there is a high probability that this development will not be available for a 29/06/09 implementation. On receipt of the approved requirements document, the QHIC team will review the impact to the schedule and advise if there any options to include for 29/06/09 . > A signed business requirement for CR000176 Workbrain Data Extract must be provided by QHEST by COB 16/02/09. Design will not complete and development will not commence until received. If this document is not received on this date, there is a high probability that this development will not be available for a 29/06/09 implementation > SAP have advised that they have a solution for defects 2076 - E2E SAP- Pay In Advance and 2203 SAP - E2E - CE -Terminations , however they will not be provided until 13/03/09 due to a code freeze being applied to the internal SAP development systems. Have requested that SAP provide the manual corrections. To report Amber next week, the team must:
>
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Receive the approved Company Loans and Nurses POE Provisioning design document immediately Receive the approved business requirement document for CR000181 - End of Month Accruals immediately
4.
16/02/09. Receive the manual corrections from SAP for defects 2076 -- E2E: SAP- Pay In Advance and 2203 SAP - E2E-
The Test team is reporting Amber because: Testing of the "automation solution" is not yet complete for all components; The latest results from PPRT data fixes/changes are not yet available. These will give a clearer picture of PPRT progress once available (anticipated Tuesday). The Test Team can move to Green if: 1. All automation solution testing is successfully completed by Wednesday 18 February. 2. PPRT discrepancy numbers are reduced by 75% and the total number of reconciled employees is HRiPayroll UAT (UAT1) Execution is now one week behind schedule and has been impacted by unscheduled delays of approximately 5 days in first 3 weeks of execution. In the last week the main impact has been in lack of adequate documentation and knowledge required to re-process interfaces when errors occur. Cycle1 of testing was completed on 13 Feb, against scheduled completion of 4 Feb . Tests which failed or were not completed will be included in later test phases_ Cycle 2 of testing is in progress. The pay-run will be execuled by 17 Feb with best estimate for completion of 18 Feb vs. scheduled completion of 11 Feb. A total of 65 defects have been raised, of which 55 remain open. Of 20 solution defects raised on IBM, 7 are now ready for re-test The plan for the coming week is to finalise cycle 2 and recover 1 day in the execution of cycle 3. The execution schedule will be reviewed with a view to recovering lost time in future test cycles.
T R
Refer to appendices as follows - (A) Summary UAT1 metrics; (B) Summary of execution of each of 8 test cycles; (C) Status of remaining UA T Entry Criteria. HR/FI Integration (UAT2) is on track for commencement on 23 March with script preparation progressing to plan. Payroll Bureau plan to execute a normal and end-of-year pay run within the scope of UAT2. External Interface testing (IMS, DSS and external payroll interfaces) is progressing and remains on track. UAT is reporting red as it is now 1 week behind schedule as is at medium risk of not being completed by the scheduled date of 20 March.
R I
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A E
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No further delays experienced in the error handling in pay runs or re-processing of interfaces. Recovery of at least 1 days of slippage by 22 Feb and remainder of execution re-scheduled. To report green for UAT: HR/Payroll UAT must return to schedule by 8 March . Progress maintained in UAT2 preparation (including Payroll Bureau) and testing of external interfaces. High level of understanding of interface processing and error handling within the final pay run. (Documentation will not be completed in time for HR Payroll UAT) UAT Defect Summary (as at 12/2) 1 Open - Assigned - IBM - Assigned - QHEST - Assigned - Training Ready for Retest Closed Total Defect - Solution Defect - Data Documentation Training Change External Interfaces Other Duplicate Not defect 2 Severity 2 3 5 1 11 4 13 10
T R
3 3 IBM for analvsis and Overall the status of the Business Readiness team is reporting Green . The following provides an overall summary: ~ Workaround Register currently has 20 items, 10 which are currently being reviewed by the working party. ~ A draft detailed traini
R I
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2 4 2
A E
4
2
E S
Total
6 19 7
23
8 42 11 23
1 1
10
17
65
20 32 1 2 2
6 9
1 1
2 3 3
>
SelVices Technology (Nick K. & Nicola S.)
l' l' l'
CITRIX SSP trainer access issues were identified' and are with the A draft business change schedule has been sent to SSP, HR & Finance for their input and a workshop is planned for this Friday to gain agreement and finalise the schedule. A communication update was sent via HR Branch to update the business on the current re-planning activities and current deliverables of QHIC and the possible delavs in the QO live dates. Support documentation has been update to include 'best effort' support principle . There are still issues around the model/protocol and an effort will be made to iron out the issues is underway . There needs to be a risk defined and raised around support, since CR 166 has been closed, and the impact on achieving. scheduled deadlines. Confirmation from Go Live Assessment the increase required in XI capacity to support QHIC messing traffic. All scheduled migrations are complete and test migrations are continuing as planned .
l'
Status: UAT1 - I nvestigated Defect # 64 for increment due UAT2 - No data migration issues raised
- Resolution of defects
T R
>
A
1. 2. 3.
The cutover status continues to report Amber because : l' The contractual arrangements for support are not yet resolved. l' Whilst substantial progress has been made ,n reducing business reservations and concerns , the i current estimates in the implementation schedule still need'to be fully validated (the next opportunity being Simulation 1.7). The current 'Cutover C' activities have blurred the line between Cutover and Go-Live. Confirm the final contractual position on Support (via Paul Hickey) and plan accordingly. Cutover C activities need to be investigated to move them either into Cutover B (a CR may be required) or by making them post go-live activities. The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of February and agreed roles and responsibilities for all contributors
R I
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There has been further progress in refining the Implementation and cutover schedules and flowcharts . With regard to the cutover schedule, some further refinements to the schedule have been identified and reflected in the schedule. For implementation, the work is progressing on obtaining detailed estimates for the post implementation tasks as well as clarifying the responsibilities in the implementation checklist.
l'
l'
~
The Cutover schedule and process chart continue to be refined, example of areas that have been further updated include Incremental Adjustments, and the sequence ofWB load, calculation, validation activities. Cutover 1.7 is Simulation is scheduled to commence execution on Monday 9th March. With the exception of the Implementation Checklist all other activities continue to track to schedule. While opportunities to extend the time for Business Go Live will continue to be the priority, provided the actual timings are close to the current estimates, the business could accept the current
The scope of SoW8/HRBS and the contents of SoW9 are under discussion, to address contractually how Support will be handled. Failure to do so could put the project at risk; however, progress has been made in putting together the first draft of the post 'implementation support plan, . together with progress on the training needs to mitigate the risk to the project. There remain differences between both parties on what the underlying contractual arrangements are : these relate to interpretations of SoW8 and the HRBS contract and must also be resolved before this SoW can be finalised. .
The Implementation Status is reported RED because: l' SoW scope still has to be finalised. This has been held up due to due to the contractual issues referred to above, but both parties are investigating at opportunities for reducing these differences.
T R
For this report to turn Green, the team needs to progress with now revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9 must be resolved.
For this report to turn Amber, the team needs to progress with now revised dates: 1. The areas falling into one above need to be defined - there is an expectation that these area can be 'isolated' so as to allow progress on the agreed tasks to be made . 2. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised' subject to 1 and 2 above. 3. The mitigation actions described above need to show some further progress
R I
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A E
E S
It remains difficult to forecast new dates given the dependencies on overall contractual discussions.
----------------------------------------------------------------------------_ ._------
QHIC Weekly Report: Week ending 15/02/2009 Deliverables - under review, subject to 29/06/09 schedule baselined and approved
QH/C Team
A_.__ ....
n ..... :........
Schedule Project Execution Plan Solution Blueprint nhancement, Reports and Forms and Integration
Y Y Y Y
Approved Approved
221212008
~r1l1drl(..;~rllt:lll:::,
100%
dliU
141412008 251712008
Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) coding, unit testing (Technical Specification) base templates Master Test Plan I
T R
141 412008 221212008
R I
100%
Y Y
100% 100%
L E
I Approved
Approved Submitted
I Approved
A E
A
E S
Y Y
100%
14/412008
100%
Y Y Y
2810212009
14/412008 28102/2009
100%
0%
I Approved
I Will be affected bv HR f-~ FI
Planned date
Current
completel
Contract
Due Date
planned date
deliverable
(YIN)
Review stage
Status
and risks)
System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth ments Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report Training Strategl Training Material Development the ofUAT
23/0112009 04/0212009
28/0212009 04/0212009
0% 0%
Y Y
NIA
NIA
30nJ2008 221212008
NIA
100% 100%
N N
Y Y
I Approved
18/0212009
I No forecast I
0%
123/0112009 1 No forecast 1
I 1211212008
118/1112008
12/1212008 1811112008
2010312009 I No forecast
Test
1310312009
2710312009 I No forecast
T R
I
13/0312009
R I
97% Y 100% Y Y 100%
L E
I Approved
1
A E
E S
Partially approved
Completed Completed
0%
Development
Requires revised and agreed schedule . PPRT running behind schedule . Requires revised and agreed schedule.
0% 0%
y y
Commenced
Not commenced
20/04/2009 I No forecast
Not commenced
Closure Report including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People Transition
08/0512009 I No forecast
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted' with minor revision Accepted revised version required Not accepte- major revision necessary d Not accepted revised version required Not subject to Acceptance
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Pages 420 through 421 redacted for the following reasons: ---------------------------s37 access deferred
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.
QHIC Weekly Report: Week ending 22/02/2009 Overall Status
This report and status is based on the schedule supporting the June Go l ive date developed by the QHIC/CT/QHEST teams and works hopped on 18/02109 . Although a number of items remain outstanding to be resolved in the commercial discussions, and the schedule will not formally be baselined until endorsed by the QHIC Steering Committee, the team is effectively treating the current June Go Live schedule as 'baselined' and is therefore working and tracking against that schedule. As and when the outstanding items are resolved by the commercial negotiation team , the schedule will be amended to show the impact to the 'baseline .' The QHIC Project continues to report red due to:
The schedule to support the June Go Live and subsequent release is still to be authorised The commercial arrangements to support the .revised schedule have not been agreed The risk that Company Loans, Nurses PDE Provisioning, End of Month Accruals and Workbrain Data Extract will- not be included in the 29/06/09 release caused by the delay in QHEST signoff of requirements/design documents. QHEST to advise how this impact to the 29/06/09 schedule will be addressed and mitigated by QH. HRiPayroll UAT (UAT1) being Significantly behind schedule and will not meet the scheduled completion date of 20/03/09. The position on SoW9 is unchanged and must be addressed and must be resolved with the commercial arrangements for SoW 8.
The project will continue to report red until the schedule for the June release and the second release are developed and signed off by the Release Steering Committee and supported by an authorised Change Request. The following Change Requests are outstanding awaiting approval by CorpTech: CR000170 - Revised Business Volume Metrics CR000182 - Leave Balance Export CR000184 - Change in Go Live date The defects relating to QHIC solution has increased by 2 to 44, however the number of Severity 2 defects has reduced to 4. The Design & Build team are reporting Red due to (a) the risk that Company Loans, Nurses PDE Provisioning, End of Month . - . -. . -.. . . . . . ,-
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QHIC Weekly Report: Week ending 22/02/2009
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requirementsldesign documents. The team will report Amber until QHEST has advised how this impact to the 29/06/09 schedule will be addressed and mitigated by QH and (b) QHEST provided 18 request for estimates (combination of workarounds and related fixes) to the QHIC Design & Build team on 20102/09. These change requests will not be in scope for a 29/06/09 implementation. Parallel Payroll Testing continues to report Amber with a significant number of discrepancies to be addressed, resulting in the risk that PPRT will not be completed by the scheduled date of 6/03109 . HR/Payroll UATexecutiol'l is reporting red as HRiPayrol1 UAT (UAT1) is significantly behind schedule and will not meet the scheduled completion date of 6/03/09. The UAT team is developing a short term action plan to address the following key issues: (a) incomplete scripts and data mapping (estimated completion of 6/03/09); (b) streamlining the defect management and migration process and reducing backlog of defects, and (c) completing execution of tests in cycles 1 to 4. For the QHIC Project to report Amber, the following must occur:
Develop and agree the detailed schedule to achieve Go Live in June 2009 - subject to completion of commercial 1 contractual discussions Complete commercial arrangements to support the revised schedule Perform the impact assessment for the additional requirement for CR000181 End of Month Accruals. Obtain approval from QH to proceed to design based on the revised estimate. Commence design activities. . Update the QHIC Master Schedule for Company Loans and Nurses POE Provisioning , CR000181 End of Month Accruals and CR000176 Workbrain Data Extract Advise QH of the schedule impact as a result of the late delivery of documentation. QHEST to provide mitigation plan to address schedule impacts for a 29/06/02 implementation due to delay in signoff of Company Loans and Nurses POE Provisioning, CR000181 End of Month Accruals and CR000176 Workbrain Data Extract. Receive the manual corrections from SAP for defects 2076 - E2E: SAP- Pay In Advance
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Project Director Project Director Design & Build Design & Build Design & Build Design & Build
24/02/2009
03/03/2009
To be confirmed
Agreement on the UAT short term action plan Resolve the differences of opinion relating to the delineation between the HRBS Contract, SoW8 and SoW9.
The Process, Test, Technology and Implementation (Cutover) teams are reporting Amber. Issues causing these teams to report Amber are provided in the Workstream Summaries in section 5. Business Readiness and Data Migration teams are reporting Green. For the QHIC team to report Green the following must occur:
Determine requirements for Payroll knowledge transfer, and responsibility for completion Complete outstanding work scheduled for week ended' 20 Feb Process Process Design & Build Test Test Implement. Support Cutover
Obtain sign-off from the business on the proposed process changes required to cater for Nurses POE sign off ALCS Design Document
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Confirm the final contractual position on KT and Support and plan accordingly. The High Level position is expected by Friday the 27'h February.
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Support
To be determined
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The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised sUbject to 1 and 2 above. Cutover C activities need to be investigated to move them either into Cutover B (a CR may be required) or by making them post go-live activities.
The Implementation Schedule and implementation Checklist have to be updated to incorporate available bv the end of March and aqreed roles and
I Cutover
20103/2009
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QHIC Weekly Report: Week ending 22/02/2009
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. The Master Schedule must now be updated to Ireflect the revised Go live ,dates.
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QHIC Weekly Report: Week ending 22/02/2009 Target Schedule - subject to outcome of commercial negotiations and formal approval by the QHIC Steering Committee
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Key items to be resolved by commercial negotiation and/or QHIC teams which may impact the above schedule: 1. Scope and timing of Knowledge Transfer 2. Scope and timing for Support 3. Acceptance Criteria 4. SAP Support Stacks 5. Impact assessment for new requirement for End of Month Accrual 6. Impact of new cha nge requ ests re ceived 7. Impact of UAT remedial action plan 8. QHEST mitigation of delay due to HRIFI and Workbrain documents signoff 9. Impact of PPRT contingency plan 10. Scope and timing of additional performance test for June Go Live 11 . Scope and timing of Cutover C activities
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The Process team is reporting Amber due to: Business requesting Payroll documentation (PDR ahd Payroll Procedures) to be delivered on 02/03/3009, ahead of the scheduled date for delivery of 06/03/2009 Uncertainty regarding responsibility and scope of Payroll knowledge transfer for UAT2 Ambiguity regarding business process requirements for Nurses PDE In order for the team to report Green: Determine requirements for Payroll knowledge transfer, and responsibility for completion by 27/02/2009 Complete outstanding work scheduled for last week by 27/02/2009 Obtain sign-off from the business on the proposed process changes required to cater for Nurses PDE by 25/02/2009.
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Risks Timeliness of SAP fixes and stacks- If the SAP fixes and stack are not available, applied, tested and accepted prior to 13/03/2009, the PDRS (and training materials) will exclude any changes resulting from their application. Issues The Payroll documentation (PDR and Payroll Procedures) will be delivered on 06/03/2009. This is approximately one week later than required by the business for UAT2.Unexpected absence of the QHIC Process Team Lead, which has impacted the completion of the work scheduled for last week Overall Status: Amber
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This week the team reports Red as: The Company Loans and Nurses PDE Provisioning design document was provided by QHEST to Given that confiquration was to
that this development will not be available for a 29/06/09 implementation QHEST are to advise how . any schedule slippage will be addressed and mitigated by QH. The business requirement document for CR000181 - End of Month Accruals was provided by QHEST to IBM on 19/02/09. This document introduced a new requirement for casual employees. The estimate that underpins a 29/06/09 implementation does not include effort for the introduced casual employee requirement. On QH's direction, the IBM team is performing an impact assessment to quantify the additional effort required to implement this new functionality. Design will not commence until the impact assessment is complete and approval to proceed to design is provided by QH. It is understood that any schedule slippage will be mitigated and addressed by QH (i.e. reduction in UAT execution) A signed business requirement for CR000176 Workbrain Data Extract was provided by QHEST to IBM on 18/02109. Given that design was due to commence on 10102/09, there is a high probability that this development will not be available for a 29/06/09 implementation. QHEST are to advise how any schedule slippage will be addressed and mitigated by QH.
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To report Green nex1 week, the team must: Perform the impact assessment for the additional requirement for CR000181 End of Month Accruals. Obtain approval from QH to proceed to design based on the revised estimate. Commence design activities. Update the QHIC Master Schedule for Company Loans and Nurses PDE Provisioning, CR000181 End of Month Accruals and CR000176 Workbrain Oata Extract. Advise QH of the schedule impact as a result of the late delivery of documentation. Receive mitigation plan from QH to address schedule impacts for a 29/06/02 implementation of Company Loans and Nurses PDE Provisioning , CR000181 End of Month Accruals and CR000176 Workbrain Oata Extract
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Issues/Risks & Notifications: QHEST provided 18 change requests (combination ofworkarounds and related fixes) to the QHIC team on 20/02/09. These change requests will not be in scope for a 29/06/09 implementation The ALCS design document has been updated to include responses to QHEST comments and was sent to QHEST on 20102/09 for final signoff. QHEST must sign off this design document by COB 25/02/09. Defect 1968 - Purchase is a Standard Offer defect and will need to be resolved
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QHIC Weekly Report: Week ending 22/02/2009
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Testing of the automated WB-SAP interface processing is not complete due to outstanding defects; The latest PPRT status has 30% of records reconciled with two weeks left and it is unlikely we will complete this activity by 6 March, however there is a contingency plan being put in place.
All automation solution testing is successfully completed this week, and UAT have agreed and are able to start using the new solution in their testing. The contingency plan for PPRT is agreed and able to be put into practice prior to Friday 6 March, or we are able to complete PPRT in the current environment by 6 March.
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HRiPayroll UAT (UAT1) Execution remains at least one week behind schedule . The key issues in the past week have been: The need to re-run test cycles 1 and 2 with recalculation of timesheets and loading of 2009 public holidays in WorkBrain. This has now been completed . Escalation of defect 32 relating to incorrect calculation of overtime for 76 hour shifts which affects 75 pay calc groups. Analysis on this defect is continuing . The UAT team is developing a short term action plan which is aimed at getting to a point where we have an acceptable pass rate of 80% from the first 4 test cycles and open defects reduced to 20. The main activities required to achieve this and be confident to proceed to later tests cycles are: resolving critical defects and reducing backlog of defects completing execution of tests in cycles 1 to 4, including re-tests and to achieve an acceptable pass rate. clearing backlog of incomplete scripts and data mapping for future test cycles HRlFllntegration (UAT2) is progressing with script preparation and is on track, pending provision of operational documentation associated with maintenance and operation of interfaces andlor batch processes
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External 'Interface testing (IMS, DSS and external payroll interfaces) is progressing and remains on track. UAT is repoj;\ing red as it is now at least 1 week behind schedule as is at high risk of not being completed by the scheduled date of 20 March. To report amber for UAT: Analysis and resolution of defect 32.
Achieving a pass rate of 80% for pay cycles 1 to 4 including any required re-tests by 6 March. Reduce the backlog of UAT defects to no more than 20 open defects by 6 March. Revision of execution plan for remaining pay cycles . Critical backlog of UAT scripts and data mapping completed by 6 March. To report green for UAT
HRJPayroll UAT must return to schedule by 13 March. Progress maintained in UAT2 preparation (including Payroll Bureau) and testing of external interfaces. High level of understanding of interface processing and error handling within the final pay run . (Documentation w ill not be completed in time for HR Payroll UAT).
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Workaround Register currently has 21 items, 11 wh ich are continued to be reviewed by the working party. o Training team is continuing to delivery Drop 2 materials, 12 work instructions were sent out for review last week. o BT schedule has been sent out for review to SSP, HR/Finance Branch. Due to the amount of changes to process and policies for line managers and staff, a new BT Strategy will be drafted to assist in successfullv implementinQ these
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Technology is reporting Amber. Support documentation has been update to include 'best effort' support principle . There are still issues around the model/protocol and an effort will be made to iron out the issues is underway. Potential issue around scope of work defined as 'End state operations guide'. There needs to be a risk defined and raised around support, since CR 166 has been closed , and the impact on achieving scheduled deadlines. Meeting scheduled.
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QHIC Weekly Report: Week ending 22/02/2009
messaging traffic.
New risk for extended outage impacts as the server that hosts QHIC WB UAT and Test environments, has reached capacity. Risk of delay in test cycles while the capacity constraints are being addressed.
The Technology Team is forecasting Amber based on the fact that; The necessity to conduct a third PPV test is likely to be realised by the 27th of February and requirement for an environment to conduct the test. Risk that PPRT will not complete by 6th of March, requiring provisioning another environment for PPRT to ensure Sim 1.7 is not impacted by the extension.
Technology can move to Green if: Resolution and agreement of scope for PPV.
Chanqe Requests (current and forecast): CR000170 - Revised Business Volume Metrics and Sizing (SAP ECC) Issues/Risks & Notifications:
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Risk RS-00174 - Short Lead times for SABA and Workbrain upgrades Risk RS-00209 - QHIC Project is dependent on small pool of business experts who may not always be available
Issue IS-00224 - SoW 8 Payrun Process not clearly defined Issue IS-00234 - WorkBrain WebSphere Design Not Finalised (and related IS-00210)
Areas
ongoing). Risks to project to be formally recorded. Issue IS-00224, documentation of the payrun process and batch schedule, expected date for review is 9/3. Sizing & Capacity Status Unchanged from last week - CR000170 submitted to CorpTech SPO - currently being reviewed. Some confusion around CR versus Infrastructure Change Process. CR000170 returned with comments, will be updated and re-submitted by 24/2/2009 . Status from last week - XI Sizing - Go Live Assessment report from SAP, confirming XI delta sizing. Will need to be included into a revised CR000170. Middleware and Utilities Status Unchanged from last week - Defect 286 - Intermittent WorkBrain technical problem : currently broken down to 3 separate issues, with one being fixed. For the other 2 issues , the first one, and the more important issue, has been proven to be a WorkBrain code issue and has been sent back to the core product team to assess. The other issue is still being traced to determine the cause. Status Unchanged from last week - WB Team are looking into identifying root cause while Infor resolves to core , ramework issue . Infor are still not working on the bug actively f because of work load issues but have advised that it is moving up the list (no ETA). WebSphere Specialist is still required to perform security hardening, HA and DR design of WorkBrain middleware (as per Issue IS-00234/21 0). CorpTech have issues with contract particulars and this has slowed the progress on this. No ETA Trying to position Brisbane-based WAS expert but until contract in place the resource cannot be committed. Contract provided to IBM for review on Thursday 11/02/2009. CPS (Redwood Basic) job scheduling. 'Issue IS-00235 closed (After NK to reviewed documentation). Application and DB Monitoring Risk RS-00173 assigned, will have an update for 28/2/2009
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ScheclLJie: CPS (Redwood Basic) - Ongoing rollout for all test environments (200/210/300) for both Interim and Final Payruns.
WorkBrain technical defect work - ongoing. SAP Resizing - Delegated via CR170. Update to Architectural Documents - ongoing. SAP GoingLive Check work - PAUSED.
UAT1 - No Issues raised UAT2 - No Issues raised Services Data Migration (Lee Lehnberg & Shane Morrish)
PPRT - Resolution of defects in progress. Currently there are no Quality Centre issues assigned to Data Migration. Overall Status: Reporting Green as all scheduled migrations are complete and test migrations are continuing as planned .
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Status: There has been further progress in refining the Implementation and cutover schedules and fiowcharts. With regard to the cutover schedule, some further refinements to the schedule have been identified and reflected in the schedule. For implementation, the work is progressing on obtaining detailed estimates for the post implementation tasks as well as clarifying the responsibilities in the implementation checklist.
The Cutover schedule and process chart continue to be refined, example of areas that have been further updated include the inclusion of time periods to manually correct date load errors. th Cutover 1.7 is Simulation is scheduled to commence execution on Monday 9 March (subject to th PPRT completing with the environment on the 6 March). The creation of the Implementation Checklist is on track to the revised schedule.
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The contractual arrangements for Knowledge Transfer (KT) and Support are not yet resolved . Whilst substantial progress has been made in reducing business reservations and concerns, the current estimates in the implementation schedule still need to be fully validated (the next opportunity being Simulation 1.7). The current 'Cutover C' activities have blurred the line between Cutover and Go-Live - all these activities being reviewed.
1. Confirm the final contractual position on KT and Support (via Paul Hickey) and plan accordingly. The High Level position is expected by Friday the 27'h February. 2. Cutover C activities need to be investigated to move them either into Cutover B (a CR may be re~uired ) or by making them post go-l ive activities . l'he target date for completion of this is Friday the 27' February. 3. . The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of March (post Cutover Sim 1.7) and agreed roles and responsibilities for all contributors (as per the revised schedule). Critical Issues/Risks & Notifications: ~ Issue: Additional task fm WB data load (employee assignment of Holiday) has been identified as a missing tasks, the duration is unknown however a placeholder of 8 hours has been added to the draft schedule pending further testing/simulation . - Mitigation approach - included in cutover simulation 1.7 scope where timings can be established (using a prod like system). ~ Issue: Nurses POE Balances will not be available until a number of days after the fina l pay-run in Lattice. Mitigation Approach - Confirm whether or not the data is go-live critical. Meeting with Health/Finance Monday 23" to discuss impact on Cutover. ~ Risk: Cutover simulations have not tested the impact of freezing data at two pOints as shown on the Cutover plan (i.e. extract for OM/HR, extract for WB ,loads occurring at two separate dates). 'Impact of having a delay between the freeze points on data integrity throughout the cutover process is untested and unknown. - Mitigation approach - build time into cutover C to identify and rectify major issues re sulting from this issue. Reduce the freeze time where possible .
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(Martin Brown
& Brian
Frederick)
and the contents of SoW9 are under discussion , to address contractually how Support will be handled . Failure to do so could put the project at risk ; however, progress has been made in putting together the first draft of the post implementation support plan , together with progress on the training needs to mitigate the risk to the project. There remain differences between both parties on what the underlying contractual arrangements are: these relate to interpretations of SoW8 and the HRBS contract and must also be resolved before this SoW can be finalised . The Implementation Status is reported Red because :
~
. SoW scope still has to be finalised . This has been held up due to due to the contractual issues referred to above, but both parties are investigating at opportunities for reducing these differen ces.
For this report to turn green, the team needs to progress with now revised dates: 1. The differences of opin ion relating to the de lineation between the HRBS Contract, SoW8 and SoW9 must be resolved . For this report to turn amber, the team needs to progress with now revised dates: 2. The areas falling into one above need to be defined - there is an expectation that these area can be 'isolated ' so as to allow progress on the agreed tasks to me made . 3. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above . 4. The mitigation actions described above need to show some further progress
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It remains difficult to forecast new dates given the dependencies on overall contractual discussions.
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The delay to starting the work due to contractual differences could impact the overall project unless resolved quickly . There is agreement however to progress some critical tasks this week , thus mitigating the risks to the project.
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QHIC Weekly Report: Week ending 22/02/2009
We are awaiting an up-date from CorpTech concerning some key contractual documentation and the input provided by IBM.
~
Some current high-level SoW9 tasks have been removed from the plans for SoW8, however some tasks that are impacting the overall schedule continue to be reported in the Master schedule for QHIC . This week's focus will be on documenting the training requirements of the CorpTech Team and if possible extend this initial step to also cover knowledge transfer The Support model discussions will be further progressed and an updated model together with clarification to the initial support plan will be presented this week.
None
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QHIC Team
Ag reed Project Implementation Schedule Project Execution Plan Solution Bluepri nt Enhancement, and Forms and Integration ies . Functional for Reports, ._" "_, enhancements and interfaces. Process definitions for in>pe processes. As Built Solution Configuration specification Impact Assessmen t W orkshop Completion Report Commu nication Strategy (Project centric) Development, codi ng , unit testing (Technical Specification) base templates Master Test Plan ical
1413/2008 22/2/2008 12f7!2008 221212008
Y Y Y Y
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14/4/2008 22/2/2008
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Planned date
Review stage
Status
and risks)
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forms, enhancements and interfaces, System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth reguirements Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report TraininQ StrateQY & Plan Training Material Development
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2310112009 0410212009
28/02/2009 04/02/2009
0% 0%
Y Y
Development Development
N/A
N/A
30n12008 22/2/2008
N/A
N N
Y Y Y
I Development I Approved
Approved
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100% 0%
18/02/2009
No forecast
22/212008
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23/01/2009
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1211212008 18/11/2008
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Not in revised schedule. Date to be confirmed but expected to ali9n with completion of Business Go
Partially approved
Y Y
Completed Completed
Requires revised and agreed schedule . PPRT running behind schedule. Requires revised and agreed schedule .
0%
0%
<0
20/04/2009 I No forecast Project Closure including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech Service Management Lessons Learnt Log Completion Legacy Data Assessment Strategy & Plan Business and People
0%
Not commenced
08/05/2009 I No forecast
0%
Not commenced
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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Pages 440 through 441 redacted for the following reasons: ---------------------------s37 access deferred
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February 2009
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Commercial in Confidence
FiHR QHIC Weekly Report: Week 2009-07 1. Key Dates and Status - to be updated following outcome of commercial negotiations and formal approval of the June Go Live schedule by the QHIC Steering Committee
Completion of Trial Pay runs in Simulation 2 environment Approval to Commence Business Cutover
28/03/2009 14/04/2009
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Date under review. subject to the 29/06/09 schedule being approved Date under review. subject to the 29/06/09 schedule being approved
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FiHR QHIC Weekly Report: Week 2009-07 2. Target Schedule - subject to outcome of commercial negotiations and formal approval by the QHIC Steering Committee
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Commercial in Confidence
This report and status is based on the schedule supporting the June Go Live date developed by the QHIC/CT/QHEST teams and workshopped on 18 February. Although a number of items remain outstanding to be resolved in the commercial discussions, and the schedule will not formally be baselined until endorsed by the QHIC Steering -Committee, the team is effectively treating the current June Go Live schedule as 'baselined' and is therefore working and tracking against that schedule. As and when the outstanding, items are resolved by the commercial negotiation team, the schedule will be amended to show the impact to the 'baseline.' The QHIC Project continues to report RED due to:
The schedule to support the June Go Live and subsequent 'release is still to be authorised The commercial arrangements to support the revised schedul'e have not been agreed The risk that Company Loans, Nurses POE Provisioning, End of Month Accruals and Workbrain Data Extract will not be included in the 29 June release caused by the delay in QHEST signoff of requirements/design documents. QHEST to advise how this impact to the 29 June schedule will be addressed and mitigated by QH. HRiPayro11 UAT (UAT1) being significantly behind schedule and will not meet the scheduled completion date of 6 March The position on SoW9 is unchanged and must be addressed and must be resolved with the commercial arrangements for SoW 8.
The project will continue to report RED until the schedule for the June release and the second release are developed and signed off by the Release Steering Committee and supported by an authorised Change Request. The following Change Requests are outstanding awaiting approval by CorpTech: CR000170 - Revised Business Volume Metrics CROOO 182 - Leave Balance Export CR000184 - Change in Go Live date The defects relating to QHIC solution has increased by 2 to 44, however the number of Severity 2 defects has reduced to 4. The Design & Build team are reporting Red due to (a) the risk that Company Loans, Nurses POE P.rovisioning, End of Month n Data Extract will not be included in the 29 June release caused bv the delav in QHEST sianoff of Commercial in Confidence 50f28
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_ . June sChedule will be addressed and mitigated by QH and (b) QHEST provided 18 change requests (combination of workarounds and related fixes) to the QHIC Design & Build team on 20/02109. These change requests will not be in scope for a 29/06/09
implementatio~.
Parallel Payroll Testing continues to report Amber with a significant number of discrepancies to be addressed, resulting in the risk that PPRT will not be completed by the scheduled date of 6 March. HRiPayroll UAT execution is ,reporting RED as HRiPayroll UAT (UAT1) is significantly behind schedule and will not meet the scheduled completion date of 6 March. The 'UAT team is developing a short term action plan to address the following key issues: (iI) incomplete scripts and data mapping (estimated completion of 6 March) ; (b) streamlining the defect management and migration process and reducing backlog of defects, and (c) completing execution of tests in cycles 1 to 4. For the QHIC Project to report Amber, the following must occur:
DevelOp and agree the detailed schedule to achieve Go Live in June 2009 - subject to completion of commercial 1contractual discussions Complete commercial arrangements to support the revised schedule
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Perform the impact assessment for the additional requirement for CR000181 End of Month Accruals. Obtain approval from QH to proceed to design based on the revised estimate. Commence design activities. Update the QHIC Master Schedule for Company Loans and Nurses POE Provisioning, CR000181 End of Month Accruals and CR000176 Workbrain Data Ex1ract. Advise QH of the schedule impact as a result of the late delivery of documentation.
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Project Director Project Director Design & Build Design & Build Design & Build Design & Build
24/02/2009
QHEST to provide mitigation plan to address schedule impacts for a 29106102 implementation due to delay in signoff of Company Loans and Nurses POE Provisioning, CR000181 End of Month Accruals and CR000176 Workbrain Data Ex1ract.
03/03/2009
Receive the manual corrections from SAP for defects 2076 - E2E: SAP- Pay In Advance Commercial in Confidence
To be confirmed
Agreement on the UAT short term action plan Resolve the differences of opinion relating to the delineation between the HRBS Contract, SoWS and SoW9:
The Process, Test, Technology and Implementation (Cutover) teams are reporting Amber. Issues causing these teams to report Amber are provided in the Workstream Summaries in section 5. Business Readiness and Data Migration teams are reporting Green.
For the QHIC team to report Green the following must occur:
Determine requirements for Payroll knowledge transfer, and responsibility for completion Complete outstanding work scheduled for week ended 20 Feb Process Process Design & Build UAT have agreed and Test Test Implement. Support Cutover Cutover
Obtain sign-off from the business on the proposed process changes required to cater for Nurses POE
Confirm the final contractual position on KT and Support and plan accordingly. The High Level position is expected by Friday the 27'h February. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above. Cutover C activities need to be investigated to move them either into Cutover B (a CR may be required) or by making them post go-live activities. The Implementation Schedule and implementation Checklist have to be updated to incorporate Commercial in Confidence
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detenmined
I 25/02/2009 I 06/03/2009
27/02/2009
, determined
I
27102/2009
improved estimates available by the end of March and agreed roles and responsibilities for all contributors (as per the revised schedule).
Schedule:
The Master Schedule must now be updated to reflect the revised Go Live dates. Past due and yet to be approved: o None. Due next week: o None.
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The Process team is reporting Amber due to: Business requestin9' Payroll documentation (PDR and Payroll Procedures) to be delivered on 02103/3009, ahead of the scheduled date for delivery of 06/03/2009 Uncertainty regarding responsibility and scope of Payroll knowledge transfer for UAT2 Ambiguity regarding business process requirements for Nurses PDE In order for the team to report Green : Determine requirements for Payroll knowledge transfer, and responsibility for completion by 27/02/2009 Complete outstanding work scheduled for last week by 27/02/2009 Obtain sign-off from the business on the proposed process changes required to cater for Nurses PDE by
25/02/2009.
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Risks Timeliness of SAP fixes and stacks- If the SAP fixes and stack are not available, applied, tested and accepted prior to 13/03/2009, the PDRS (and training materials) will exclude any changes resulting from their application . Issues The Payroll documentation (PDR and Payroll Procedures) will be delivered on 06/03/2009. This is approximately one week later than required by the business for UAT2.Unexpected absence of the QHIC Process Team Lead , which has impacted the completion of the work scheduled for last week
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This week the team reports Red as: The Company Loans and Nurses PDE Provisioning design document was provided by QHEST to
Commercial in Confidence
not any schedule slippage will be addressed and mitigated by The business requirement document for CR000181 - End of Month Accruals was provided by QHEST to IBM on 19/02109 . This document introduced a new requirement for casual employees . The estimate that underpins a 29/06109 implementation does not include effort for the introduced casual employee ,requirement. On QH's direction, the IBM team is perfomning an impact assessment to quantify the additional effort required to implement this new functionality. Design will not commence unti l the impact assessment is complete and approval to proceed to design is provided by QH . It is understood that any schedule slippage will be mitigated and addressed by QH (I.e, reduction in UAT execution) A signed business requirement for CR000176 Workbrain Data Extract was provided by QHEST to IBM on 18/02/09, Given that design was due to commence on 10/02109 , there is a high probability that this development will not be available for a 29/06/09 implementation . QHEST are to advise how any schedule slippage will be addressed and mitigated by QH .
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To report Green next week, the team must: Perform the impact assessment for the additional requirement for CR000181 End of Month Accruals, Obtain approval from QH to proceed to design based on the revised estimate. Commence design activities, Update the QHIC Master Schedule for Company Loans and Nurses PDE Provisioning, CR000181 End of Month Accruals and CR000176 Workbrain Data Extract. Advise QH of the schedule impact as a re sult of the late delivery of documentation, Receive mitigation plan from QH to address schedule impacts for a 29/06/02 implementation of Company Loans and Nurses PDE Provisioning, CR000181 End of Month Accrual s and CR000176 Workbrain Data Extract
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Issues/Risks & Notifications: QHEST provided 18 change requests (combination ofworkarounds and related fi xes) to the QHIC team on 20/02/09 , These change requests will not be in scope for a 29/06/09 implementation The ALCS deSign document has been updated to include responses to QHEST comments and was sent to QHEST on 20/ 02/09 for final signoff, QHEST must sign off this design document by COB 25/02/09 , Offer defect and will need to be resolved is a Commercial in Confidence
Testing of the automated WB-SAP interface processing is not complete due to outstanding defects; The latest PPRT status has 30% of records reconciled with two weeks left and it is umlikely we will complete this activity by 6 March, however there is a contingency plan being put in place.
All automation solution testing is successfully completed this week , and UAT have agreed and are able to start using the new solution in their testing. The contingency plan for PPRT is agreed and able to be put into practice prior to Friday 6 March, or we are able to complete PPRT in the current environment by 6 March.
HRIPayroll UAT (UAT1) Execution remains at least one week behind schedule. The key issues in the past week have been :
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The UAT team is developing a short term action plan which is aimed at getting to a point where we have an acceptable pass rate of 80% from the first 4 test cycles and open defects reduced to 20. The main activities required to achieve this and be confident to proceed to later tests cycles are: resolving critical defects and reducing backlog of defects completing execution of tests in cycles 1 to 4, including re-tests and to achieve an acceptable pass rate.
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The need to re-run test cycles 1 and 2 with recalculation of timesheets and loading of 2009 public holidays in WorkBrain . This has now been completed.
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Escalation of defect 32 relating to incorrect calculation of overtime for 76 hour shifts which affects 75 pay calc groups. Analysis on this defect is continuing.
clearing backlog of incomplete scripts and data mapping for future test cycles HRIFI Integration (UAT2) is progressing with script preparation and is on track, pending provision of operational documentation associated with maintenance and operation of interfaces andlor batch processes
Commercial in Confidence
External Interface testing (IMS. DSS and external payroll interfaces) is progressing and remains on track.
UAT is reporting red as it is now at least 1 week behind schedule as is at high risk of not being completed by the scheduled date of 20 March. To report amber for UAT: Analysis and resolution of defect 32.
Achieving a pass rate of 80% for pay cycles 1 to 4 including any required re-tests by 6 March. Reduce the backlog of UAT defects to no more. than 20 open defects by 6 March. Revision of execution plan for remaining pay cycles. Critical backlog of UAT scripts and data mapping completed by 6 March.
To report green for UAT
HR/Payroll UAT must return to schedule by 13 March. Progress maintained in UAT2 preparation (including Payroll Bureau) and testing of external interfaces. High level of understanding of interface processing and error handling within the final pay run. (Documentation will not be completed in time for HR Payroll UAT). Overall the status of the Business Readiness team is reporting Green. The following provides an overall summary:
Business Readiness (Peta Marshall)
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Workaround Register currently has 21 items, 11 which are continued to be reviewed by the working party. Training team is continuing to delivery Drop 2 materials. 12 work instructions were sent out for review last week. BT schedule has been sent out for review to SSP, HR/Finance Branch. Due to the amount of changes to process and policies for line managers and staff, a new BT Strategy will be to assist in successfullv imolementina these Support documentation has been update to include 'best effort' support principle. There are still issues around the model/protocol and an effort will be made to iron out the issues is underway. Potential issue around scope of work defined as 'End state operations guide'. There needs to be a risk defined and raised around support, since CR166 has been closed, and the impact on achieving scheduled deadlines. Meeting scheduled. Commercial in Confidence 12 of 28
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}-
New risk for extended outage impacts as the server that hosts QHIC WB UAT and Test environments, has reached capacity. Risk of delay in test cycles while the capacity constraints are being addressed.
The necessity to conduct a third PPV test is likely to be realised by the 27th of February and requirement for an environment to conduct the test.
th
~ Risk that PPRT will not complete by 6 of March, requiring provisioning another environment for
PPRT to ensure Sim 1.7 is not impacted by the extension. Technology can move to Green if:
~
Resolution and agreement of scope for PPV. PPRT is moved to another environment
Change Requests (current and forecast): CR000170 - Revised Business Volume Metrics and Sizing (SAP ECC) Issues/Risks & Notifications:
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Risk RS-00174 - Short Lead times for SABA and Workbrain upgrades
Risk RS-00209 - QHIC Project is dependent on small pool of business experts who may not always be available Risk RS-00173 - DB monitoring missing for QHIC
Issue IS-00224 - SoW 8 Payrun Process not clearly defined Issue IS-00234 - WorkBrain WebSphere Design Not Finalised (and related IS-00210)
Areas
Commercial in Confidence
CR166 h a s . .. ongoing). Risks to project to be formally recorded. Issue IS-00224, documentation of the payrun process and batch schedule, expected date for review is 9/3.
Sizing & Capacity Status Unchanged from last week - CR000170 submitted to CorpTech SPO - currently being reviewed. Some confusion around CR versus Infrastructure Change Process. CR000170 returned with comments, will be updated and re-submitted by 24/2/2009.
Status from last week - XI Sizing - Go Live Assessment report from SAP, confirming XI delta sizing . Will need to be included into a revised CR000170.
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Middleware and Utilities Status Unchanged from last week - Defect 286 - Intermittent WorkBrain technical problem: currently broken down to 3 separate issues, with one being fixed. For the other 2 issues, the first one, and the more important issue, has been proven to be a Work Brain code issue and has been sent back to the core product team to assess. The other issue is stili being traced to determine the cause. Status Unchanged from last week - WB Team are looking into identifying root cause while Infor resolves to core framework issue. Infor are still not working on the bug actively because of work load issues but have advised that it is moving up the list (no ETA). WebSphere Specialist is stili required to perform security hardening, HA and DR design of WorkBrain middleware (as per Issue IS-00234/21 0) . CorpTech have issues with contract particulars and this has slowed the progress on this . No ETA. Trying to position Brisbane-based WAS expert but until contract in place the resource cannot be committed. Contract provided to IBM for review on Thursday 11/02/2009. CPS (Redwood Basic) job scheduling. Issue IS-00235 closed (After NK to reviewed documentation). Application and DB Monitoring Risk RS-00173 assigned, will have an update for 28/2/2009
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Schedule : CPS (Redwood Basic) - Ongoing rollout for all test environments (200/210/300) for both Interim and Final Payruns. Commercial in Confidence
nical defect work - ongoing. SAP Resizing - Delegated via CR170. Update to Architectural Documents - ongoing. SAP GoingLive Check work - PAUSED .
WorkBrain 'Going Live' eq uivalent - ongoing. XI Sizing discussions - ongoing. Issues raised
UAT2 - No Issues raised Services Data Migration (Lee Lehnberg & Shane Morrish)
PPRT - Resolution of defects in progress. Currently there are no Quality Centre issues assigned to Data Migration . Overall Status: Reporting Green as all scheduled migrations are complete and test migrations are continuing as planned .
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Status: There has been further progress in refining the Implementation and cutover schedules and flowcharts. With regard to the cutover schedule, some further refinements to the schedule have been identified and refiected in the schedule. For implementation, the work is progressing on obtaining detailed estimates for the post implementation tasks as well as clarifying the responsibilities in the implementation checklist. The Cutover schedule and process chart continue to be refined , example of areas that have been further updated include the inclusion of time periods to manually correct date load errors. th Cutover 1.7 is Simulation is scheduled to commence execution on Monday 9 March (subject to th PPRT completing with the environment on the 6 March). The creation of the Implementation Checklist is on track to the revised schedule.
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~ ~
The contractual arrangements for Knowledge Transfer (KT) and Support are not yet resolved. Whilst substantial progress has been made in reducing business reservations and concerns, the current estimates in the implementation schedule still need to be fully validated (the next opportunity being Simulation 1.7). The current 'Cutover C' activities have blurred the line between Cutover and Go-Live - all these activities being reviewed .
1. Confirm the final contractual position on KT and Support (via Paul Hickey) and plan accordingly. The High Level position is expected by Friday the 27'h February. 2. Cutover C activities need to be investigated to move them either into Cutover B (a CR may be re~uired) or by making them post go-live activities. The target date for completion of this is Friday the 27' February. 3. The Implementation Schedule and implementation Checklist have to be updated to incorporate improved estimates available by the end of March (post Cutover Sim 1.7) and agreed roles and responsibilities for all contributors (as per the revised schedule). Critical Issues/Risks & Notifications: ~ Issue: Additional task for WB data load (employee assignment of Holiday) has been identified as a missing tasks, the duration is unknown however a placeholder of 8 hours has been added to the draft schedule pending further testing/simulation . - Mitigation approach - included in cutover simulation 1.7 scope where timings can be established (using a prod like system). ~ Issue: Nurses POE Balances will not be available until a number of days after the final pay-run in Lattice. Mitigation Approach - Confirm whether or not the data is go-live critical. Meeting with Health/Finance Monday 23'" to discuss impact on Cutover. ~ Risk: Cutover simulations have not tested the impact of freezing data at two points as shown on the Cutover plan (i.e. extract for OM/HR, extract for WB loads occurring at two separate dates). Impact of having a delay between the freeze points on data integrity throughout the cutover process is untested and unknown. - Mitigation approach - build time into cutover C to identify and rectify major issues resulting from this issue. Reduce the freeze time where possible.
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contents of SoW9 are under discussion , to address contractually how Support will be handled. Failure to do so could put the project at risk; however, progress has been made in putting together the first draft of the post implementation support plan, together with progress on the training needs to mitigate the risk to the project. There remain differences between both parties on what the underlying contractual arrangements are: these relate to interpretations of SoW8 and the HRBS contract and must also be resolved before this SoW can be finalised . The Implementation Status is reported Red because: ;,.
SoW scope still has to be finalised . This has been held up due to due to the contractual issues referred to above, but both parties are investigating at opportunities for reducing these differences.
For this report to turn green, the team needs to progress with now revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SoWS and SoW9 must be resolved.
For this report to turn amber, the team needs to progress with now revised dates : 2. The areas falling into one above need to be defined - there is an expectation that these area can be 'isolated' so as to allow progress on the agreed tasks to me made. The Scope, Process, Roles & Responsibilities and Timelines for inclusion in the documentation must be agreed and finalised subject to 1 and 2 above. The mitigation actions described above need to show some further progress
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It remains difficult to forecast new dates given the dependencies on overall contractual discussions.
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We are awaiting an up-date from CorpTech concerning some key contractual documentation and the input provided by IBM.
~
~
~
Some current high-level SoW9 tasks have been removed from the plans for SoW8 , however some tasks that are impacting the overall schedule continue to be reported in the Master schedule for QHIC. This week's focus will be on documenting the training requirements of the CorpTech Team and if possible extend this initial step to also cover knowledge transfer The Support model discussions will be further progressed and an updated model together with clarification to the initial support plan will be presented this week.
None
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FiHR QHIC Weekly Report: Week 2009-07 6. Issues - Critical and High Impact (900 or 700)
- Go Live date delayed. This issue was raised to manage the delay to the Go live date from November 2008 and was closed when CR000129 was approved . CR000129 and derivatives are now "void ab inito" and this issue has been re-opened. Due date changed to 23/01/2009 to allow CorpTech, Queensland Health and IBM time to agree CR000184 which replaces previous CRs. This issue is the subject of commercial negotiations and the date should be changed to 20/02/2009 to match the date. IS-00224 - SoW 8 - Payrun Process not clearly defined. There is an issue that the Pay run processes are not defined clearly enough or in enough detail (work instructions) for the SSP or Pay Bureau to be able to run the QHIC Payroll. This work is not clearly in scope of the QHIC project under SoW 8 but is needed for a successful UAT and for Go Live . Payrun procedure have been developed and published for review. Overall process also updated and date changed to 30/0112009 to allow time for Leave Balance Export CR (CROOOI82) to be raised and presented for approval. of this CR is IS-00239 - SoW 8 - HR ~-7 FI solution issues will delay the start of UAT for HR ~-7 FI. There are a number of outstanding items to be completed for the HR ~-7 FI design for QHIC. The impact of this additional work is being assessed by the project team for presentation to the Release Steering Committee. UAT 2 not yet commenced. Resolution of this issue is overdue and is critical to determining a revised schedule for completing the QHIC Project. This issue is the subject of commercial' negotiations and the date should be changed to 20/02/2009 to match the 1 - The design of the revised pay run process (inclusive of the leave balance extract effective until midnight of the Saturday prior to Pay Monday pay run) is to be approved via a CR to be submitted by IBM. The pay run is to be tested with a combination of both system and manual processes in the UAT environment (subset of data in a test environment) and a production-like environment with a full data set to facilitate acceptance of this functionality. The testing of this pay run and the associated manual, processes/procedures will to be conducted during the payroll UAT (phase 1) duration. This will be followed up with PAY Bureau UAT activities during UAT 2 (on a subset of data) and more pay run tests immediately after completion of Go Live Simulation 2 (with a full data set in a
A complete review of the Issues I Risks was conducted as part of the review of the 29/06/06 schedule by the broader QHIC/CT/QHEST teams on 18 February. QHIC team is in the process of updating RPM for new Issues I Risks.
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Paul Hickey Paul Hickey Amanda Doughty
Hickey
Paul Hickey
30/01/2009
Paul Hickey
Pine Pienaar
27/02/2009
FiHR QHIC Weekly Report: Week 2009-07 Risks - Critical and High Impact (900 or 700)
There is a risk that the overall solution for Queensland Health will not be in a maintainable and supportable state and, as such, not fit for go-live. This will be as a result of the overlapping and compressed state of the QHIC project and other timeframe pressures . It is expected that this will lead to the overall solution not being appropriately engineered, documented and tested with informed support arrangements established prior to go-live. This risk has the potential to result in significant operational impacts for both the services provided by CorpTech to the agency and the business processes of Queensland Health following go-live. On 18/12/2008, this risk was downgraded by Peter Ritson . However, part of this risk related to the fact that overlapping and compressed state of the QHIC project had the potential for the solution not being appropriately engineered, documented and tested. This situation is still occurring and the overall testing programme is being compromised in multiple areas, as follows: Performance Assurance (Refer new Risk, RS-00212) and; Issue around check points to Technical Cutover, Business Cutover and Handover (Refer Attached email) Reouirem"nt tn n"rfnrm ~nnitinn~1 end to end testina for Service Manaaement as Dart of UAT K~-UULU8 QHIC project is dependent on a small pool of business experts who may not always be available. Team is dependent on key ind ividuals such as Dougal Ferguson. SSP provided alternative resources for QHEST resources unavailable last week. This arrangement needs to be in place for the remainder of the project. Date extended to 30101/2009 to allow time for QHEST/QH to confirm backfill arrangements. Arrangement not yet confirmed. Agreed to create a new Issue for next status report relating to issues with QH Finance . Service providers may be unable to sustain support to match extended QHIC project timescales. Risk identified at planning workshop in December 2008. Service providers asked to confirm commitment to supporting QHIC project by Project Directorate. Directorate. There is a risk that the delivered solution for QHIC will have performance that is unpredictable, poor, or inadequate, and that the solution will be unfit for release. This will be as a result of the performance validation phase of QHIC being compromised. This compromise will arise because a stable release of the software is not available for performance validation 'scripting and execution as mandated in the performance validation test plan. This risk has the potential to result in the system not being able to support the projected number of users, rates of transactions, and mix of transactions that have been identified by Queensland Health across the production topology. This Risk is becoming an issue for the PPRT team and Stress & Volume testing will be moved away from PPRT if the schedule is changed. To be addressed in
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Paul Hickey
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Gary Palmer
Gary Palmer
Commercial in Confidence
13/02/2009
A complete review of the Issues 1Risks was conducted as part of the review of the 29/06/06 schedule by the broader QHIC/CT/QHEST teams on 18 February. QHIC team is in the process of updating RPM for new Issues 1Risks.
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Tony Price
"----
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b.
Q 11 - SoW 9 - Lattice Support - with IBM to develop scope for SoW and get CR completed and approved by 28/1 1/2008 BAD V4.0 to V5.0 impact - rejected by CorpTech and with IBM for review. Payroll Work Instructions - with QHIC project for development Change in Requirements Baseline from Business Attributes Document V3.0 to V6.0 and Change Tracking Document V1.2 Change to Month End accruals process
c.
CR000073 - Concurrent Employment (SAP) CR000074 - Workbrain Manual Entry (Workbrain) CR000094 - Leave Paid in Advance (Workbrain) CR000099 - SoW 8 - Takeover of XFA accountabilities CR000103 -IS18 Security Compliance (Workbrain ) CR000104 - Workbrain Security Groups (Workbrain) CR000113 - ROO Processing CR000114 - Offenders Health Service - 6 New Wage Types (Workaround) CR000119 - Maternity Leave Maxi mum Duration CR000130 - Team Name Change - no cost change request CR000131 - Toil expiration - no cost change request CR000132 - Bringing Nurses Back into the Workforce Program - no cost change request CR000133 - Secondment Unpaid - no cost change request CR000134 - Remove Time Codes - no cost change request CR000135 - Leave Balance for Day in Lieu CR000136 - Addition of Cascade Requirement for LSL-VMO CR000137 - VMO Recreation Leave as per VMO LSL CR000138 - Visiting Medical Specialist (VMO) Outreach Package (Workaround)
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FiHR QHIC Weekly Report: Week 2009-07 7. Deliverables - to be updated following outcome of commercial negotiations and formal approval of the June Go Live schedule by the QHIC Steering Committee
QHIC Team Agreed .. -J--' Implementation Schedule Project Execution Plan hancement, Reports and Forms and Integration strategies . Functional for Reports, forms, enhancements and interfaces. Process definitions for inscope processes. As Built Solution Configuration specification Impact Assessment Workshop Completion Report Communication Strategy (Project centric) Development, coding, unit testing (Technical Specification) base templates
14/312008 221212008 121712008 2212/2008
Y Y
I Approved
Approved
221212008
14/4/2008
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25/7/2008 14/4/2008
R I
100% 100% 100% 100% 100%
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I Approved
I Approved
Approved Submitted
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22/2/2008
14/412 008
100%
Commercial in Confidence 24 of 2B
Test ScriptsfTechnical Specifications for Reports , forms, enhancements and interfaces. System Test Summary SIT Summary Report Definition of SOE, Desktop and bandwidth ments Legacy Data Assessment Strategy and Plan Data Mapping Templates & Tools Data Migration Completion Report
Contract
..
008
deliverable (YIN)
Review stage
Status
In
and risks)
00%
f}DOroVP.O
I 28/0212009 I 28102/2009 I
23/0112009 04/0212009 28/0212009 04/0212009
0%
0% 0%
Y Y
Development Development
NIA
NIA
301712008
N N
Y Y Y
I Development I Approved
221212008
1810212009
No forecast
221212008
& Plan
Training Material Development of Train the
23/01/2009
No forecast
, 1211212008
lIclIIllllg I IICllC'1IGiI
Strate~y & approach Schedule, Case Plan and End Test Report (for each Test Parallel Payroll Run Test Completion Report
I 03/1012008 I 2211012008 I
I 20/03/2009 I No forecast I
13/0312009 113/03/2009 1
T R
I 18/1112008
I 1211212008 I
1
R I
100%
97%
L E
Approved Approved Partially approved Completed Completed Appro,
A E
A
E S
Not in revised schedule. Date to be confirmed but expected to align with completion of Business Go Live.
Y Y
Y Y
I Development
I Commenced
0%
Commercial in Confidence 25 of 28
"
Planned date
Current
% completel
Contract
planned
date
deliverable
(YIN)
Y Y
Review stage
Status
Summary (key activities in last week, issues and risks) Requires revised and agreed schedule. Requires revised and agreed schedule.
over anllbO
lUll
nt::' Ull
27/03/2009 20/04/2009
0% 0%
ng Completion Project Closure Report including but not limited to: Hand Over Acceptance including Knowledge Transfer Completion Report to CorpTech Service Management Lessons Learnt LQg Completion Legacy Data Assessment Strategy & Plan Business and People Transition
I 08/05/2009 I No forecast I
0%
Review stage: Scheduled for preparation Under review Submitted for Acceptance Accepted as is Accepted with minor revision Accepted revised version required Not accepted major revision necessary Not accepted revised version required Not subject to Acceptance
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Pages 468 through 469 redacted for the following reasons: ---------------------------s37 access deferred
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0310812009
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FiHR QHIC Weekly Report: Week 2009-15 2. High level 24/08/2009 schedule
.....v_ l - y -.....
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30f23
Request CorpTech POD to provide IBM with detailed feedback on documents submitted on 13/03/09, in order for IBM to assess the potential impact of this feedback on the 24108/09 schedule
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James Brown
09/04109
Commercial in Confidence
4.
Overall Status
Schedule: The 24/0812009 schedule endorned by the QHIC Escalation Committee has been reviewed by QHEST and CorpTech POD. This schedule has now been baselined and the QHIC team are delivering to this schedule. Any changes to the schedule will be shown as changes to the baseline.
IBM is yet to receive detailed feedback from CorpTech on the project documents submitted on 13/03/09.
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There is a risk that the 24108/09 schedule will be impacted by detailed feedback iflwhen received from CorpTech. For example, IBM has been requested by SSP to provide Error Handling documentation in excess of what was been proposed by IBM on 13/03/09 and what has been included in the 24/08109 schedule. As no feedback has been received on its submission, IBM is assuming the scope proposed on 13/03/09 has been accepted. If no~ this will impact the proposed cost and schedule.
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CorpTech POD to provide IBM (via Paul Ray) with detailed feedback on the project documents submitted on 13/03/09.
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Commercial in Confidence
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CorpTech are yet to provide formal endorsement for the provision of three SAP ABAP development resources into the QHIC team from 20/04109 until 25/09/09 for defect resolution and implementation activities. Oesign& Build
Lynelle Adams to advise the approval requirements for the ALCS design document
IS-00249 Duration of Workbrain Recalculations during Cutover - the activity took twice as long as panned (45 hrs vs 24 hrs).
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1.Provide UATlest execution plan
CorpT ech Service Management to advise whether the three SAP ABAP resources will be provided to QHIC or if IBM is to amend the 24/08/09 schedule to include these resources as IBM.
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Amanda Doughty
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1. Continue investigating potential performance improvements - currenUy estimating 35%. 2. Schedule a retest of the recalcs. 3. Investigate with the business a potential split of the recalculations (completing some after golive).
Martin Brown
Q9lQ41:lQQ9 1Sl'l4,t2QQ9
)!fl't/o~
xa>~
Pine Pienaar
14 ,tQ41:lQQg 16/0412009
Test
1.
Mark Dymock
I 20/0412009
4.
EFT
Process, Business Readiness, Technology, Service Technology and Data Migration teams are reporting Green. Change requests: CROOO184 - Change in Go live date (it is proposed that all other outstanding change requests be closed upon agreement of CROOO184).
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Payment Summary File 4. PPRT status as at 20 April needs to be communicated in agreed balanced scorecard fonnatto enable assessment of risk to UAT execution.
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The team is reporting Green as it is meeting the timeframes agreed with the business to finalise the Payroll related documentation in preparation for UAT.
Payroll Documentation
Business process for generating ad-hoc payments agreed at a meeting scheduled with Payroll Bureau and SSP on 0110412009. Payroll documentation updated accordingly. As agneed, the Final Pay Run Payroll Procedures and the Payroll PDR were made available to all stakeholders by COB Thursday, 0210412009 (ahead of the agreed 06/0412009 delivery date to allow the business sufficient time to review and provide feedback. The remaining Payroll Procedures (Ad-hoc and Interim) were delivered by SOB Monday, 06/0412009.
Process (Jacqui
Mazibrad a)
As part relining the bottom-up schedule, the additional requirements for Payroll Bureau Training and Payroll Procedures have
now being included in the Master Schedule.
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Issue: Additional reqUirements are being identified by the business (e.g. recreating the Live FICO posting document as part of the Final Pay Run on Pay Monday). These have not been incorporated in the new cut of the Payroll documentation.
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CorpTech are yet to provide fonnal endorsement for the provision of three SAP ABAP development resounces into the QHIC team from 20/04/09 until 25109/09 for defect resolution and implementation activities. Design & Build (Jason Cameron & Pine Pienaar) Design & Build
Lynelle Adams to advise the approval requirements for the ALCS design document.
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In addition to the above. the Design and Build Team are reporting AMBER on the basis that The only remaining scope to be delivered is the remaining 6 IBM severity 2 defects (detailed in the section below) All further requirements are out of scope From 27/03/09. no further defects will be raised in UAT and assigned to IBM until recommencement on 20/04/09. If solution defects are identified that prevent the preparation of sCripts. IBM will review the defect and provide advice. Notifications SAP provided resolufion to core product defects 2076 (SAP Pay in Advance) and 2203 (CE Terminations). Initial unit tests have been successful. 2203 is available for system test and it is anticipated that 2076 will be available for system test by COB 14/04/09. Brian Cox from CorpTech Service Management has worked with QH to document the business requirement for Severity 3 Defect 1968 - Purchase Leave No Pay. He advises that CorpTech Service Management have raised an RFC to correct the issue in the Housing solution and will make the fix available for QHIC. Related Defect 2565Wage Type 4P04 not calculating has been resolved by the QHIC team. The Desion and Build Team have developed and unit tested the 13 simple wage types as listed in the repol Commercial in Confidence 90f23
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CorpTech Service Management to advise whether the three SAP ABAP resources will be provided to QHIC or if IBM is to amend the 24/08/09 schedule to include these resources as IBM.
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Amanda Doughty
1410412009
I 14/0412009
QHESTare without an impact to the schedule IBM are yet to perform an impact assessment on the development items contained in the Workaround and Change Request spreadsheet sent to IBM on 27/03/09. SAP core product defect resolution has taken priority. IBM will use best endeavours to perform an impact assessment on these developments.
The following 6 IBM severity 2 defects require resolution prior to UAT commencement on 20/04109: o 2015 - WB - E2E : Hours being transfered to SAP differ from hours appearing on Timesheet Code Summary o 2691 - Workbrain Defect # 190 - System error occurring when attempting to apply Null All Offs to Employee o 2702 - PPRT: The WB Roster Detail Interface's RESCHEDULED shift does not fully reschedule an employees worll schedule o 2866 - WBSIT - LWOP Bad Time Codes are not ceasing leave balance aocruals. Please refer defect 2248 also. o 2880 - WB - PPRT - Overtime Aggregation Incorrect for OT Before AND After Shift for QH_SMO-RMO_FT_SMO o 2884 - WB UAT Defect # 159: WorlIbrain (MVS) - The mutual swap The follOWing wage types have been conflQured and are available for system test: o Pathology Supplementary Benefrt Area 1 50% o Pathology Supplementary Benefit Area 2 55% o Pathology Supplementary Benefit Area 3 600/. o Pathology Supplementary Benefit Area 4 65% o T&R - Osea Equip CEO Dist Non Clinical o T&R - Osea Equip Non Clinical o T&R - Osea Equip Trop Non Clinical o T&R - Osea Equip Wint Non Clinical o T&R - Oversea Equipmt o T&R - Oversea Equipmt CEO Disct o T&R - Oversea Equipmt Tropical o T&R - Oversea Equipmt Winter Testing and Tagging Allowance
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Several UAT entry criteria remain incomplete heading into the last week of system test. These will need to be resolved before 20 April. Specifically: 1. There are 44 Sev 2 defects requiring resolution. Of these:
System
Testing (Mark
Dymock
& Sallyann
Pengelly)
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14 are assigned to QHEST. 2. System Test Phase 2 needs to complete by 17 April. We have completed 73% of tests and are on target to complete pending resolution of defects. 3. There are SIT signoffs required from Payroll Bureau for the following files, once testing is complete this week. This is on target to complete pending resolution of defects:
Payslip Advice Vendor file
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Resolve all defects by 19 April. S. Complete system test phase 2. 7. Receive all outstanding SIT signoffs. 8. Balanced scorecard to be used for PPRT risk assessment and presented with the System TesVSIT Completion Report.
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Payment Summary File 4. PPRT status as at 20 April needs to be communicated in agreed balanced scorecard format to enable assessment of risk to UAT execution.
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QHEST and Corptech to review and prioritise current open Severity 3 defects to allow Sev 3 and 4 management plan to be agreed and published in TCR prior to 20 April (UAT start date).
UAT is yet to develop and agree on a UAT test execution plan and detailed UAT schedule.
Overall the status of the Business Readiness team is reporting Green. The following provides an overall summary:
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Workarounds The workaround register currently has 35 items. 18 of these relate to wage types which are wtth IBM for configuration.
Training The training team are working on the following: Making changes to relevant training material as per feedback from Master class training Creating work instructions which covers a number of reports in Workbrain and SAP Making changes to training material a,s per feedback from defects raised against the work instructions as an outcome of. script writing End to end process for incorporation into the training material
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The business change program was discussed with all key stakeholders and will be finalised by the end of May. Business Change Workshops planned for this week indude:
Account Number Changes/Retrospective Labour AdjustmentslJMAN Labour Joumal Tumed Off 15/04/09. Employees without Rosters Wor1<shop 17104/09.
Risk for potential impact to UAT and PPV due to FAMMIS migration and unavailability of COPS. Update - current expected migration to be completed by 0810412009. The possibility of the FAMM/S Migration timelines being changed has been raised. Mitigation strategies have been investigated to lessen the impact on UA T. Migration will occur during PPV, which will have an impact on the contingency within PPV, but not effect the current end date. - Completed. Risk for extended outage impacts as the server that hosts QHIC WB UAT and Test environments, has reached capacny. Risk of delay in test cycles while the capacity constraints are being addressed. Raised as R5-00220. Dates confirm, and unlikely to impact any of the testing activities. This is scheduled to occur on the weekend ot the 4/5 ot April. Potential impact to System Test if it runs late to schedule (3rd of April). - Completed PPV Data preparation delayed due to needing to replication of CostObjects deleted when refreshing HER900 for PPV, and the unavailability of resources required to deal with PPRT I Workbrain release for TST I SIT. Current still targeted to complete PPV by 5"' of May and scheduled commencement of S&V.
K.&
Nicola S.)
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Change Requests (cumlnt and forecast): CROOO170 - Revised Business Volume Metrics and Sizing (SAP ECC), approved and currently being actioned . Briefing note has been signed and approved and currently with CITEC to initiate. lssueslRisks & Notifications:
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Risk R5-00174 - Short Lead times for SABA and Wor1<brain upgrades Risk R5-00206 - Unavailability of COP due to FAMMIS migrations (R5-00222 dupilcated) - Closed Risk RS-00220 - Non-production environment capacity - Closed
Issue IS-00224 - SOW 8 Payrun Process not dearly defined Commercial in Confidence 130f23
Go Live Sirn 1.7 - Data Migration activities completed. Performance changes, cutover plan changes, and lessons learned evaluated. IBM Reporting Green as all scheduled migrations are complete and test migrations are continuing as planned. Improving IBM SAP Data Loader reconciliation reports to reduce Manual tasks IBM DM WorkBrain team working on performance improvements to counter extra time required by internal dependency changes. Running HED 130 data base cleanup ready for test load next week. Planning of future test cycles and go-live date with QH.
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Cutover Simulation 1.7 Lessons Learned sessions completed. Cutover Simulation 1.7 Report will be issued today (1414). The performance improvements to the Workbrain Recalculations have decreased the duration of the recalc activity by an estimated 35% (IS-00249). A full relest is being SCheduled. The Establishment Report (required for the business to confirm positions & occupancy) will be re-run in the next data migration dry-run. Scheduled for 21/4. The Implementation Readiness Checklist (GolNoGo Criteria) will be the primary focus this week. These will be presented at the Project Directorate 21/4.
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I~0249 Duration of Workbrain Recalculations during Cutoverthe activity took twice as long as panned (45 hrs vs 24 hrs).
16/0412009
35% . .
3. Investigate with
The revised SoW8 contains a provision for support and needs to be agreed. A A
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For this report to tum green, the team needs to progress with now revised dates: 1. The differenoes of opinion relating to the delineation between the HRBS Contrac~ SoW8 and SoW9 needs to be conduded. 2. Specific issues with the support provisions in SoW8 also need to be addressed - Specifically the support hours (5 dayslweek vs 7 days/week) and the definition of a 'successfur pay run . Both Issues are with Jane Stewart.
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6.
No
1.
Risks raised during high level, QHIC Aug09 schedule development: these will be reviewed at Friday's Risk and Issue Meetin
Description PPV3 overtaps by two weeks with start of UAT. Potential defects identified during last two weeks of PPV3 could impact UAT activities. FAMMIS project dates may change and impact UAT2 and PPV3 activities if 'CO P' is not available. There is a risk that QH may not be ready to commence UAT activities by 20th April 2009. Mltigatlon PPV3 tests performance, whilst UAT tests functionality and should not have an impact on each other. There is however sufficient time to address PPV3 defect during UAT regression test window.
,~
j.
2.
\J
3.
5.
Severity 3 and 4 defects identified during the last 4 weeks of UAT may require workaround processes, which in tum may require new wage types to be created. The schedule does not allow for new wage types to be created.
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QH plan to engage KJ Ross to accept responsibility for management of UAT - commencing 30th Manch 2009. Additional SAP and WorkBrain resounces are being recruited and IBM have a support team available to assist with UAT
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Impact
'Probability
I Nick KlPine P
IL
l
I RachaelH
AmandaD
Amanda D
If not, the schedule will be impacted. Alternatively, IBM can create wage types andl QHEST will conduct testing in UAT. Commercial in Confidence
Impact
L
Probability
L
Assigned
6.
S&Y tests on-line perfonnance, whnst UAT tests functionality and these streams should not have an impact on each other. If S&Y ,ails, it will impact on the proposed Go Live date f
,
----
7.
6.
CT contract feedback to IBM may impact the proposed schedule OHICT key resources may not be available to respond to IBM questions within two days, due to operational duties and rosters. OH may not be able to define an acceptable . work around for the cost assignment process and may require IBM to conduct additional build and test activities, which may not fit in proposed schedule.
CT to confirm that additional feedback to be provided will not impact the proposed schedule dates. All dependencies have been identified and scheduled. This will be communicated to all parties in advance to plan availabiflly.
9.
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Conclude proposed work around process ASAP to raise potential request with IBM ASAP.
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"
Amanda D
JamesB
AmandaD
Amanda D
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FiHR QHIC Weekly Report: Week 2009-15 7. Issues raised during high level QHIC Aug09 schedule development: these will be reviewed at Friday's Risk and Issue Meeting
10
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FiHR QHIC Weekly Report: Week 2009-15 8. Deliverables - to be updated following approval of revised SOW8 and other documents submitted to CorpTech on 13/03/2009.
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Pages 489 through 491 redacted for the following reasons: ---------------------------s37 access deferred
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These definitions apply \0 aU QHIC test phases. For PPRT discrepancies, the severity definition remains the same, but the additional measurement data is
the predicted number of impacted records in the subsel Severity 1 - Showstopper
Descrip~on
2- Major
The entire application, component or function will not war!<, and no bypass is available. Testing cannot proceed. Major impact to testing schedule. A severity 1 defect must be addressed as a matter of the highest priority.
3- Minor
Major component or function win not wor!<. Testing is severely impacted, but can proceed. Payroll results are incorrect - e.g. a Payrule in Wor!<brain is incorrect. Major impact to testing schedule. A severity 2 defect must be addressed as a high priority.
A minor portion of the application, component or function will not work, but a workaround is avaHable. Testing is impacled, but can proceed. Minor impact to testing schedule A severity 4 defect should be addressed prior to release or 'have a remediation action plan.
4-Cosmetic
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Cosmetic or minimal impact Spelling or format error on intemal report - no material impact on clienl Inconsistency of formatting. Alignment of flE!lds on a page. Cosmetic or minimallmpacl A severity 4 defect should be fixed when practicable. No impact to Test Schedule
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29/06/2009
03/08/2009
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MAY
JUN
JUL
AUG
I - ~'- I -,~
rf>E" .....,~I.d I
1216 .--+------;U;-;cT -;E::;:,.~ru;;;lion;;---II A;
26~6
UAT
UAT RegressiOn
~~I I
Implementation Prep.
Technical Culovar
C~ov" Srn 2
D h
25/6
Cutover S im 2
Final Preparation
Business Cutover
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Business Cutover
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2017
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18
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SEP
jI
27 f7
d'
4/8
Fir)
I
I
0 I
I 0 I
8/8
Ot
15/8
Go Live
1
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Board to make the determination on any outstanding issues regarding scope 1 SOW 1CR I[Project Board met 27/04; an agreement was reached in principle on outstanding scope items, subject to !developmenVagreement of CR and related documentation]
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QHIC Board
30/04/2009
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Overall: The project is reporting RED due to: o outstanding contractual matters requiring resolution
o a number of UAT criteria have not been met, preventing the start of UAT
Lack of formal agreement on project documents (scope I SOW etc) submitted by IBM on 13103/2009
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John Gower
30/04/2009
follow up session to review outstanding issues outstanding issues to QHIC Board for resolution
2. Escalate any
[Project Board met 27/04; an agreement was reached in principle on, outstanding scope items, subject to development I agreement of CR and related documentation] provide resolution plan (via agreed defects management process document) by 01105/09 for into UAT.
I Campbell
Commercial in Confidence
[Project Board met 27/04; an agreement was reached in principle on approach to resolution of Sev 2s and Sev 3/4s , subject to development I agreement of CR and related Pay Runs 19, 20, 21 and 22 pre-UAT have not been finalized yet.
not finalized .
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Provide to IBM for review and to address any John Gower schedule for resolution of severity 2 defects Agree mitigation plan responsibilities with stakeholders
;17/Q41;1QQ9 29/04/2009
29/04/2009
Total mitigation strategy relative to outstanding process and error handling documentation have not been agreed with all
Commercial in Confidence
Payroll Documentation - Sign-off Payroll PDR and Payroll Procedures for Interim, Final and Ad-hoc Pay Runs delivered on 131 0412009 remains outstanding (Please note that any changes required to the documentation as a result of the outcomes of testing will be incorporated following the cessation of UAT)
Business stakeholders (QHEST, SSP and Payroll Bureau) to sign-off payroll documentation
Proce..
Additional requirements arising from Payroll Process KT Session on 161041 2009 processes for monitoring daily batch jobs and EOFY KT session for Payroll Bureau
Business Readiness
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Wage types and other change requests contained in 'Change Request Register for Vendor Management v2' provided to IBM on 27103/09 was not included in 24 August schedule
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27/04) .
1. Determine if requirements are to be accepted 2. If requirements are accepted , determine responsibility for completion, timings and impact on Master Schedule
E S
Jacqui Mazibrada
')AinAMn"O
061 0512009
Corptech forwarded an email.to lBM requesting impact assessment. IBM to conduct an impact assessment and advice of impact to schedule and cost (based on information as at
21/04/2009
Doughty
Jason Cameron
29104/2009
change request the in dispute severity 2 defects from the change request register for vendor Commercial in Confidence
Business Readiness
Business Readiness
OH to prioritise during UAT the required wage types for impact assessment to be conducted
Amanda Doughty
uelivery scope for Aug 09 to be confirmed for 86 complex workaround wage types from information provided to IBM on 31/03/09.
Technology
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Testing Impl'tatlon
Testing
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The 16 periods of time and attendance data has been created and loading in to SAP 1 WB. Various issues with the environments (non-solution) delayed execution of time eval and payroll. ETA to completion will be COB 27/0412009, before the full set of historical data is complete. Long weekend of 2"' to 41h of May is unavailable as it is required for Workbrain recalc testing.
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IBM provided the effort associated with these wage types and OHEST is waiting for the delivery dates to be provided.
Commence first full load pay cycle test Tuesday 28/04/2009. Agreement with S&V Team to continue execution into th week ending 8 of Mayas it will not impact their timeline. Action to confirm timings of execution with S&V to allow execution of Final EBA SAP test case to 1h 1h execution on 5 to the 8 of May. for ~evi~w. M?~day 27 ~?ril
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IVla .
Jason Cameron
2410412009 29/04/2009
Nick Kwiatkowski
28/04/2009
I The System Test and SIT Test Completion 1TCR has been submitted
Report was not signed off last week.
01 /05/2009
Produce initial tax and leave variance analysis by COB Monday 27 April and Employer Super by
I ~:~:;~~09
11 . Continue investigating
Dotential Derformance
I Martin Brown
I ~:;~:~~~~ HlIG4,t2GOQ
31
took twice as long as panned (45 hrs vs 24 hrs) , improvements - currently estimating 35%. 2. Schedule a retest of the recalcs. Ongoing
Design & Build and Data Migration teams are reporting Green ,
Change requests : CR000184 - Change in Go Live date (it is proposed that all other outstanding change requests be closed upon agreement of CR000184) .
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3, Investigate with the business a potential split of the recalculations (completing some after go live),
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Payroll Documentation - Sign-off Payroll PDR and Payroll Procedures for Interim, Final and Ad-hoc Pay Runs delivered on 13/04/2009 remains outstanding (Please' note that any changes required to the documentation as a result of the outcomes of testing will be incorporated following the cessation of UAT)
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Additional requirements arising from Payroll Process KT Session on 16/04/2009 processes for monitoring daily batch jobs and EOFY KT session for Payroll Bureau
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3.
Business stakeholders (OHEST, SSP and Payroll Bureau) to sign-off payroll documentation .
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29/04/2009
4.
Determine if requirements are to be accepted If requirements are accepted, determine responsibility for completion, timings and impact on Master Schedule
I Jacqui
Mazibrada
24!Q4!2QQQ
0610512009
EOFY Documentation Proposed hig h-level business process documented and will be socialised with OHEST, SSP and Payroll Bureau on 27/04/2009. First cut of updated PDR 2.3.2 Process and Reconcile Regulatory Information and existing Payroll Bureau procedure document . due SoB 05/05/2009.
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Build
(Jason Cameron & Pine Pienaar)
Lynelle Adams to advise the approval requirements for the ALCS design document.
The Design and Build Team are reporting Green on the basis that: All severity 2 defects that are not "in dispute" have been resolved for entry into UA T Notifications IBM completed an impact assessment for the remaining 86 work around wage types by COB 24/04/09 and provided the detail to QH and CorpTech IBM completed an impact assessment for the "in dispute" severity 2 defects by COB 24/04/09 and provided the detail to Qf-l and CorpTech IBM completed the HRFI Wage Type Mapping template changes provided by the QHEST HRFI team
System
Testing
(Mark
Dymock
& Sallyann Pengelly)
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The System Test and SIT Test Completion Report was not signed 'off last week.
submitted for review Monday 27 April and stakeholders need to review and sign off
1
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PPRT shows Gross Reconciliation variance is now only 0.66% (across unreconciled records), but Tax, Leave and Employer Super variances need further analysis.
2. Produce initial tax and leave variance analysis by COB Monday 27 April and Employer Super by Wednesday
29
Dymock
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Finalize Pay Runs ASAP this week and commence UAT HR Finance final execution plan to be completed (95% com pleted) Corptech final execution plan to be completed. Provide to IBM for review and to address any questions raised
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Hoffman
Mark Oymock
2714109 29/4/09
22/Q4/2009
I 27/0412009
I
John Gower
2710412009
29/04/2009
IBM to produce a work schedule for resolution of severity 2 defect
A number of 'In dispute' severity 2 defects are required to be resolved prior to UAT execution
I Brian
Frederick
I 29/04/2009
Commercial in Confidence
The UAT will commence execution of 4 pay runs which are required prior to the execution of test scripts. These pay runs are included in the detailed execution plan for UAT. As of April 24, the UAT Entry Criteria have not been met yet. The critical actions required are: 1. To resolve any severity 2 defects which are currently in dispute and which may impact UAT execution schedule. Action to be taken after Monday's Project Directorate meeting. 2. IBM to produce a work schedule for resolution of severity 2 defects 3. Finance data mapping yet to be finalised COB 27/04/2009
External Applications Testing for OHEST is reporting green on the basis that testing of the interfaces is expected to be completed in line with the completion of UATon June 21 . Overall Status : Amber The following provides an overall summary:
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Wage types change requests contained in 'Change Request Register for Vendor Management v2' provided to IBM on 27/03/09 was not included in 24 August schedule
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IBM to conduct an impact assessment and advice of impact to schedule and cost
Jason Cameron
29/04/2009
27/04 OHEST added to the change request the in dispute severity :2 defects from the change request register for vendor
Commercial in Confidence
may not enough time in the current UAT schedule to address the wage types which may be identified during UAT to support severity 3 defects workarounds. Delivery scope for Aug 09 to be confirmed for 86 complex workaround wage types from information provided to IBM on 31/03/09 ,
IBM provided the effort associated with these wage types and QHEST is waiting for the delivery dates to be provided,
Workarounds The workaround register currently has 35 items.12 of these will be presented to the Review Committee for approval on 1/5 , Test scripts are being created for all 35 workarounds. Training Training material being updated as per: new defects raised and the end to end process requirements, SSP have agreed that refresher training is to be run from the 09/06/2009 to 1210612009 - e,g, four days.
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Action:
Amanda Dougthy to follow up Malcolm Campbell to determine Corptech's position regarding the contract arrangements for
hand over and GITC.
Change Management & Communication
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Jason Cameron
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ofUAT
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CHRISS Website Development of the CHRISS website design has commenced. Weekly workshops are proposed over the next few weeks to define the scope of processes and process content to be included on the CHRISS website. TOIL On-Line Database The build of the TOIL database will commence later this week.
Toil Workshop Outcomes o TOIL was agreed to be collected in Workbrain/SAP systems wh ich can evaluate and provide QH with a report for their
financial statements .
Workshop Outcomes:
o 24/04 - HRB will send out Line Manager/HR memo and guidelines . o 2215 - QHEST will deliver on-line TOIL collection tool. o 06/07- HRB will send Tool link to Line Managers. o 07/09 - HRB will receive final balances. o 08/08 - HRB will review data. o 10108 - StaffwiH manage TOIL accrual/usage by submitting an AVAC form to SSP. o 10108 - Data migration will receive and load data . o 11/8 - 12/08 System recalculation of TOIL balances will be occurring . o 13/08 - Final report available (cutover activity) o 26/08 staff will receive their TOIL balance on their new payslip.
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Concurrent Employment Workshop o In the new system each employee's engagement will require a position to be created, this will enable entitlements to be captured and managed more efficiently. Employees with multiple positions will receive 1 payslip per position . o Employees will be required to determine which position they want their deductions to be withdrawn from. Workshop Outcomes o 06/07 Data migration to provide HRB/QHEST w ith a list of concurrent employees o 06107 HRB/QHEST to send a letter & deductions form to all concurrent employees requesting they supply their preferred position they want their deductions to come from . o 06107 - 518 H RB will receive staff deduction forms and create a spreadsheet for data migration to load data. o 06/08 HRB will send spreadsheet to data migration for data loading .
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Outcomes:
The format of the report as deemed as not user friendly format, and would be difficult for line managers to review.
Actions
An urgent meeting between HRB, Finance, SSP and BT will be held 27104 to further discuss options to have the review
commenced.
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K.&
Nicola S.,
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Data creation for PPV has not completed. The 16 periods of time and attendance data 'has been created and ,loading in to SAP 1 WB. Various issues with the environments (non-solution) delayed execution of time eval and payroll. ETA to completion will be COB 27/04/2009. before the fu II set of historical data is complete, Long weekend of 2nd to 4th of May is unavailable as it is required for Workbrain recalc testing.
Change Requests (current and forecast): CR000170 - Revised Business Volume Metrics and Sizing (SAP ECC) , approved and currently being actioned. Briefing, note has been signed and approved and currently with CITEC to initiate. Timing for provision of hardware to be timed with the completion of the scheduled SAP GoLive Assessment. IssueslRisks & Notifications: Risk RS-00174 (300) - Short Lead times for SABA and Worl<brain upgrades Risk RS-00221 (300) - Extended Support for non-production environments Commercial in Confidence 17 of 31
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Agreement with S&V Team to continue execution into week th ending 8 of Mayas it will not impact their timeline, Action to confirm timings of execution with S&V to allow execution of Final EBA SAP test case to execution on 5th to the 8'" of May.
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I Kwiatkowski
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Risk RS-00221 (300); impact to Go Live date as scheduled activities are occurring outside the normal non-production support hours (DEV, TST, UAT). Best endeavours agreement in place and activity managed by all effected groups. This is a low risk, mitigated with the current process in place. Issue IS-00224 (500); documentation of the payrun process and batch schedule. Draft documentation sent Start Of Business 9/3. Review cycles complete with final documents to be delivered on 06/04/2009. This with the approval of CR 000182 and approval of the Payroll and PDR documentation will then close this issue, Production support environments for post go-live need to be defined based upon Release strategy for QHIC. This has been deferred until the scope and timing of Release 2 is known. Two RFC's 2253 HP-pCLASS SAN & 1984 RX8620 firmware upgrade were executed for weekend 25 and 26 of April. The main impact is the Workbrain development environments, with a potential impact to PPV testing for Sunday.
th
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CR000170 - Approved for 4 additional CPUs for HEP (ECC) and CXP (XI). Update - current expect capacity to deployed on for technical go live. Timing for provision of hardware to be timed with the completion of the scheduled SAP GoLive Assessment. Middleware and Utilities No outstanding issue in this area.
Update to Architectural Documents - ongoing. SAP GoingLive Check work - ongoing. WorkBrain 'GoinqLive' equivalent - 0 Assisted with Processing of Defect 321 data fix. Defect 321 was caused by the Data Migration Specification indicating that the Leave Balance Date was to be the day before the Employee Start Date. The Specification has since been changed which resolves this defect for later loads. However in UAT the start date for general leave balances was loaded before the specification was changed, and this would impact payroll calculations of leave balances. The suggested work around solution (described in last weeks report) was not accepted by QH, so fixes were applied to all UAT customers, and recalculations performed. Commercial in Confidence 180f31
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IBM Reporting Green as all scheduled migrations are complete and test migrations are continuing as planned . OM Build 12 Test load completed OM load with just a few rejects from incomplete config . OM Build 12 Payroll load completed with reconciliation processing due to run on Monday Establishment report produced and provided to Danny Atkins who is reformatting them and forwarding them to Damon Atzeni and Peta Marshall DM Build 12 Workbrain test loads due to start after Payroll reconciliation on Monday. Planning for testing of new starter files is being organised with QHEST and SSP
(Martin
Brown &
Pine Pienaar)
Status:
~
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The re-run of the Establishment Report (required for the business to confirm positions & occupancy) has now been completed . There may be issues with how the report handles concurrent employment - which will need to be raised with the ChangelDefect process. The performance improvements to the Work bra in Recalculations have decreased the duration of the recalc activity by an estimated 35% (IS-00249) . The current date for the retest is the long-weekend of 3/4th May - subject to confirmation from the Workbrain Team . The Implementation Readiness Checklist will be issued for review this week.
Discussions have taken place on high level SoW9 requirements - the schedule will be updated accordingly.
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IS-00249 Duration of Workbrain Recalculations during Cutover - the activity took twice as
Martin Brown
Commercial in Confidence
2. Sche'dule a retest of the recalcs. 3. Investigate with the business a potential. split of the recalculations (completing some after go-live) .
05/05/2009 05/05/2009
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Criticallssues/Risks & Notifications: " IS-00249 (700): The Cutover task to perform Workbrain Recalculations was estimated to take 24hrs (from previous test) prior to Sim 1.7. During the simulation it took 48 .65 hrs. The WB team have since made performance improvements estimated to improve performance by 35% . This will be retested in a production like environment. If an acceptable performance window for this cutover step cannot be achieve 'phased recalcs' would be considered (6 month recalc on cutover, and 6 month recalc to be performed post go live). Schedule: Cutover Schedule and Cutover Process - on going work: " Sim 1.7 Completion Report,has been circulated for review. " Revised high level cutover schedule published with provisional cutover and go live dates. Detailed cutover schedule drafted for discussion over the next two weeks. " A consolidated view of all.planned tests involving validation of cutover tasks will be presented within two weeks . " Amber this week due to Recalc issue however an action plan in place to improve performance, with a contingency option if the recalc performance result is not acceptable to the business.
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The revised SoW8 contains a provision for support and needs to be agreed . Discussions have taken place on high level SoW9 requirements - the schedule will be updated accordingly. Commercial in Confidence
For this report to tum green, the team needs to progress with now revised dates: 1. The differences of opinion relating to the delineation between the HRBS Contract, SoW8. 2. Specific issues with the support provisions in SoW8 also need to be addressed - Specifically the support hours (5 days/week vs.7 days/week) and the definition of a 'successful' pay run. Both Issues have been escalated to Steering Committee.
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Owner
Rory Day
Description
The issue is SAP HR information has
been classified "Restricted" and could
Resolution/Mitigation Plan
An exemption for the above has
been conditionally approved by the QH CIO. As a condition to the
Standards
I
be intercepted by unauthorised
parties as it is not encrypted; resulting in non, compliance with QH Security
Standards.
QHEST Issue Mercury 1515
Damon Atzeni
T he issue is the Standard SAP payment summary built for QH does not meet business requirements due to the unique nature of QH business. It will not be able to be processed by Pay Bureau or the Print provider.
Malcolm Campbell
T R
There is a lack of formal agreement on the defect resolution process, which is causing the combined QH/IBM/CT team to dedicate numerous hours in determining whether a 'defect' is a CR or a true defect. This must be resolved asap as we are entering the critical phase of uat
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3 . Malcolm Campbell to
Review of End of Financial Year PDR and provide feedback to IBM on process and system requirements. Issues to be addressed to meet Finance, ATO and Business requirements . IBM to address business requirements for UAT testing .
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vO. 1: Monica Wamer 2009-04-22 14:36:05.000000 QHEST Issue Mercury 1515 validated.
21/0412009 (JZ) - Francine Benson of CorpT ech TS has the action for a plan to implement data encryption for SAP data traversing public network. i.e. between QH and Corp
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Status
Target Date
()9.Apr. 09
24-Apr-09
Resolution Plan: 1. IBM to provide evidence of traceability to source documents for current In Dispute Sev 2 defects by 22/04109 2. tBM to provide an impact assessment of the current In Dispute Sev 2 defects by 24/04/09
vO.2: Monica Warner 2009-04-24 14:47:59.000000 The target date moved to 01/05/09 as discussed at QHIC R & I meeting 24/0412009. vO.1 : Monica Warner 2009-04-23 18:37:37 .000000 Issue Validated vO.1: Monica Warner 2009-04-23 18:31 :27.000000 Paul Ray and
01-May-09
Commercial in Confidence 22 of 31
Owner
JOHN GOWER
Description
Issue: The Go liye date for the QHIC Project has been delayed and is the subject of a delay notification. Cause of issue: The Go Live date has been delayed because of delays in completion of System Test and start of end to end testing. These delays
Resolution/Mitigation Pian
Proposed remedy of issue: This issue will be closed when the schedule and related commercial tenns are agreed between all parties via CR and SoWS is updated and signed off.
Is an EaT required? : (Extension of Time) Yes
15-00247 QHIC Project is dependent on small pool of business experts who are not available
Amanda Doughty
There is an issue that defects and issues assigned to the QHEST Business Team are not being resolved in a timely manner due to their dependency on a small number of key business resources .that hok:l speCific award interpretation knowledge. This is affectin
PAULA DANN
T R
-
The duration of the Workbrain recalculation task in Cutover Simulation 1.7 took twice as long as planned (45 hrs vs 24 hrs). This is an issue as it will add approx 1 day to the duration of Cutover. Is a delay likely?: Yes
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Resolution plan : Will raise issue in the QHIC status 'update meeting on 30/03/09. Will assign oWnership of the issue to Amanda Doughty and request that she provide resolution.
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v0.40 : Monica Warner 2009-04-24 13:08 :47.000000 Sign-off anticipated next week, target date updated accordingly
Update : Target date for resolution changed to
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Status
Target Date
30-Apr-09
vO.17: Monica Warner 20090423 17:13:57.000000 Issue now assigned to Amanda Doughty to manage. "farget date updated. vO.15; Monica Warner 20090416 17:29:55.000000 Update from Jason: Issue to be assigned to Amanda Doughty to manage to resolution,. Ta
07-May-09
CR Raised : No Resolution Plan: Work needs to continue on performance 1mprovement to the recalc process in CPW. A retest needs to be executed in the production like environment.
vO .12: MARTIN BROWN 2009-04-15. 21 :30:21.000000 Work has progressed on performance improvements to the recalcprocess in CWP I (preproduction Workbrain) with an estimated performance improvement of 35%. This needs I: to be improved further and a retest need
05-May-09
Commercial in Confidence
substantive increment count changes to 0 and does not resume when the
employee (elums from the higher duties to their substantive position.
CR raised? Yes / No
I Resolution Plan:
I Amanda Doughty:
raised with IBM who have advised
they are not responsible for fixing
inherited configuration problems.
vO.5: Monica Warner 2009-Q4-23 11: 19: 10.000000 As a result of the below the issue now assigned to John Gower. vO.5: Monica Warner 2009-04-23 11:16:24.000000 Update from Pine: This defect was closed by IBM as they believe this is a defect in the WaG so
01-May-09
JOHN GOWER
99 new wage types need to be created by IBM for the current defined workarounds .
Request an impact assessment from IBM to provide delivery dates. A QHEST resource can be made available to assist IBM with the configuration.
JASON CAMERON
HR Apps scripts will not be completed due to the outstanding information re error handling
Craig Hanrahan
The workaround to post the payroll expenses to the correct cost object needs to be defined.
Robyn Ferguson
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The responsible stakehokter to compile the error handl ing work product to define the processing of errors in the end to end payrun needs to be defined . This work product needs to be finalised during UAT.
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Brian Frederick to schedule a discussion with IBM to conclude this activity. IBM to assist Corp Tech in identifying the information in the batch framework document. A meeting is scheduled between QHEST and Finance Branch on 22104/09 to finalise this workaround process. To be tabled at project directorate meeting of 28/04109 for decision.
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vO.2: Monica Warner 20090424 14:39:28.000000 Responsible owner changed to John Gower.
vO.1: Monica Warner 200904-23 13:53:50.000000 QHEST Issue validated vO.1: Monica Warner 20090423 14:23:26.000000 QHEST issue validated
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29-Apr-09
30-Apr-09
24-Apr-09
01-May-09
Commercial in Confidence
OWner
John Gower
Description
There is a risk to the QHIC project golive date as the test schedule has no contingency allowan ce. Is a delay likely?: Yes
Resolution/Mitigation Plan
Monitor and report on testing activities
Monitor progress of UAT and advise any potential slip to UAT schedule. vO.2: Monica Warner 2009-04-23 17:34:03.000000 QHEST risk Mercury 1452 Validated
JOHN GOWER
The risk is all defects post 27 March will not be resolved by IBM prior to UAT. There is a potential that more scripts will fail during UAT as a result of known existing defects.
Craig Hanrahan
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UAT could be extended or may not finish wit Requirements to change the mapping of wage types to general ledger accounts may be identified during UAT. The process to configure these changes need to be confinned. Exit from UAT may be delayed if this process to configure the mapping
changes is not co
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07/04/2009 - QHIC Management Team agreed to move Trigger date to 26 June to align with end 01 UAT.
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Status
Target Date
26-jurMl9
30/01/2009: On hold until the replanning exercise is complete. (Su vO.1: Monica Warner 200904-23 17:58:29. 000000 QHEST risk validated.
20-Apr-09
I
All agreed UAT defects raised before 27/03 will be resolved prior to start of UAT. vO.1: Monica Warner 2009-04-23 18:56:57.000000 QHEST Risk validated . Current discussions with IBM indicate they require a Change request 10 action these potential changes.
L.
24-Apr-09
Commercial in Confidence
ResolutionlMltigation plan
CR raised? :No Mitigation Plan : There are a number of activities that must occur to mitigate this risk and these include: The solutions provided by IBM as part of the QHIC Project musl be tested thoroughly from an end to end perspective prior to comm
OWner
Gary
Description
There Is a risk that the overall solution for Queensland Health will not be in a maintainable and supportable state and , as such, not fit for go-live. This will be as a result of the overlapping and compressed state of the QHIC project and other timeframe
Status
0. 28: Gary Pa lmer 2009-03-23 13:27 :27 .000000 Target date was changed . There is greater clarity in relation to the solution . However, further details are required. Given the tardiness in finalising the end-state solution, the back-up and maintenance sehe
Target Date
24-Apr-09
Palmer
Craig Vayo
The risk is the TOIL online database will not be built and available in time to collect data from line managers , due to a delay in engaging a resource to conduct the work.
Amanda
Doughty
T R
The risk is VMO & HAeC do not have a formal roster process, due to variable work hours as a consequence staff may not be paid as Workbrain requires a proactive fortnightly roster.
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vO .1: Mon ica Warner 2009-04-23 18:02 :00.000000 QHEST risk validated 21104f09 Database due to be delivered 2215/09 risk will remain open until database has been accepted by HRB. 16/04/09 Craig confirmed the following :
06-Jul-09
2110412009 - QHIC MGT Team does not want this risk closed. This has returned to "Active", and they agreed that the current risk score shoukj be very high. 1710412009: QH/IBMlCT R&I meeting agreed this is a business risk and therefore should be closed
Allow a week for evaluation 2 vO.1 : Monica Warner 2009-04-23 18:13:13.000000 QHEST Risk validated
08-Jun-09
Commercial in Confidence
The risk is that the number of unresolved severity 3 defects at entry to UAT may lead to (a) unable to pass UAT lest cases due to existing defects, with potential for re-testing to im pact schedule or (b) unable to resolve severity 3 defects or agree to wo
Agree to turnaround times and acceptable number of severity 3 defects at mid point and end of UAT
15-May-09
Mark Horz
The requirement to cre ate new wage types may be identified if new workarounds are defined du ring UAT. IBM is concemed that they may not be able to deliver to all requ irements based on potential high volume . Exit from UAT may be delayed if this process to The process to resolve defects in dispute may impact the resolution of new defects identified duri ng UAT. The exit from UAT may be delayed if this unresolved process is not finalised by IBM, OHE ST and CorpTech
Malcolm
Campbell
Damon
Atzeni
The schedule does not allow for the resolution of these project issues and The Go-Live date may be delayed to enable IBM to resolve these issues.
-
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21-Apr-09
I I I
27-Apr-09
OHEST to conduct a second review (OF IBM impact assessment) of potent ial acceptable workarounds. The initia l review conducted between QHEST and SSP.
24-Apr-Qg
Commercial in Confidence
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Pages 521 through 523 redacted for the following reasons: ---------------------------s37 access deferred
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,.
May 2009
26 May 2009
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31/0512009
1
c: tnt:. nnno,
27/0512009 2010612009
to Commence Business
03108/2009
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MAY
I
!
JUN
JUL
AUG
SEP
Managomont
1,,"&1
1--1
1216
26/6
"'T~
UAT
I ~'-I
I
1"",lotiWiitallan
Prep.
Final
PreporatJon
Business
e_
T
I R
1
Today
L E ---0_ RI -----...,
17"
28/6
---. - 0 I i~ -,Ea.-~er..r-
A E
I.
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1IB
..... ~ ,..,....... ~
8/8
--
i-
Ot
16/8
Go l.Iwi
Commercial in Confidence
30f25
Board to make the determination on any outstanding issues regarding scope I SOW I CR184
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OHIC Board OHICBoard
........................
I
~ 210612009 191Q5I2009
2610512009
:!11Q5I2099
I 2610512009
Commercial in Confidence
4.
Overall Status
The project is reporting RED due to: o outstanding contractual matters requ iring resolution o IS-1J0267 Lack of formal agreement on the defect resolution process o decision required on way forward to address the consolidated go live list provided to IBM on 08105109, as not all items can be addressed within the current schedule o the risk that UAT cannot meet the exit criteria of execution of the full suite of UAT test cases due to the current number of!)e defec~-(!Ind the ongoing code changes required to address new development items
~;"'" d .kc'~"'1
The project will continue to iliport Red until: o all outstanding contractual matters are resolved and CR 184 is formally approved o the outoomes of the 'go live list' impact assessment are agreed by the QHIC Board o agreed mitigation strategies have been put in place to address the risk of slippage in UAT oompletion
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setup to manage defects raised during UAT. 2. Outcomes of the 'go live list' impact assessment to be Board.
Commercial in Confidence
4 severity 2 PPRT defects are assig ned to the bu ild team for All items contained in the consolidated list provided to IBM on 08/05 cannot be addressed within the current schedule IBM are yet receive all build requirements to address Severity 3 workarounds (approx 40 workarounds, 160 Awaiting the OH business to provide detail for the requirement for item 73 on the consolidated list - Missing target wage types for existing Lattice deductions in ITOOO14 The continual discovery 1 and Sev 2 defects makes keeping to a planned execution schedule impossible. The implication of this will be that we cannot meet the UAT exit criteria of execution of the full also
defects
Jason Cameron
29/05/09
OHIC Board
26/05/09
Receive first drop of detailed requirements from OH on or before 29/05/09 and final drop 05106/09 requirement from by 27/05109
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I Brett Cowan
Amanda Doughty
29/05/09
Amanda Doughty
27/05109
Amanda Doughty
EPM titled" Application Readiness for UAT". Workshop to be organised to come up with mitigations.
29/05109
the continual changes to the code base in UAT now planned until the regression test start must be mHigated by more regression testing than the current plan
Issue has been raised in EPM titled "Regression test effort is insufficienr. Workshop to be organised to come up with m~igations.
Commercial in Confidence
Week 2009-21
PPRT did not complete by 22 May as scheduled because some PPRT Sev 2 defects were stiD awaiting resolution and this impacted closing out of employer super and retro reconciliations. Technology The first !ullioad pay cycle test has failed due to procedural errors in the data set-up. Risk that time taken to correct data will delay PPV3 completion.
Complete clOSeoUt actions on: Defect resolution. Employer super reconciliation Retro reconciliation
Cutover
IS-00249 Duration of WorI<brain Recalculations during Cutover the activity took twice as long as panned (45 hrs vs 24 hrs).
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Process, Business Readiness and Data Migration teams are reporting Green.
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1. Confirm the technical and business and impacts of phased recalls and report to Project directorate
2. Confirm what testing will be required to validate approach. 3. Update Cutover Plans and start of day activ~ies to reflect new approach
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Martin Brown
Nick Kwiatkowski
31/05/09
26/05109
(Issue was not discussed at Directorate on 19/05).
Commercial in Confidence
The team is reporting Green for the following reasons: Process (Jacqui Mazibrada)
EOFY Documentation
New release of PDR 2.3.2 Process and Reconcile Regulatory Information and Payroll Bureau Payment Summaries procedure document released on 1815 as per Master Schedule. EOFY training material updated to renect design document in the PDR 2.3.2 and ~ made available to the business on 1815 to assist with UAT script development for EOFY.
EOFY Knowledge Transfer Session The EOFY Knowledge Transfer session was held on 2015 to provide a walkthrough of high-level business process flow
tasks comPleted bv the Pavroll Bureau.
(Jason
Cameron & Pine Pienaar)
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A
All ~ems contained in the consolidated list provided to IBM on 08105 cannot be addressed within the current schedule
IBM are yet receive all build requirements to address Severity 3 workarounds (approx 40 workarounds, 160 wage types) Awaiting the QH business to provide detail for the requirement for item 73 on the consolidated list - Missing target wage types for existing Lattice deductions in ITOOO14
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QHIC Board Amanda Doughty
26105109
I requirements from QH on or
before 29105109 and final requirement from QH by 27105109
29105109
I Amanda Doughty
27105109
Commercial in Confidence
Design & Build is forecasted to report Amber next week on the basis that there is an agreement at the Board Level on how to proceed w~h the consolidated list and the impact to the schedule Notifications: o 4B of the 7B items on the consolidated list for go live have been completed by the design and build team. o The lead review of the design and build team's functional, technical and configuration documents concludes on 29/05/09 .
System
Testing (Mark
Dymock&
Sallyann Pengelly)
PPRT did not complete by 22 Mayas scheduled because some PPRT Sev 2 defects were still awaiting resolution and this impacted closing out of employer super and relro reconciliations.
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Complete closeout actions on: a. Defect resolution. b. Employer super reconciliation c. Retro reconciliation
Commercial in Confidence
Week 2009-21
PPRT continues as there are stitl 6 outstanding defects at Assigned and 7 Ready for RetestlReacty for Transport. These need 1 0
week.
The outstanding employer super and retro reconciliations need to be cornpteted this week also. The categorisation of remaining variances over $10 was COf'npAeted last week. initial outcomes are shown below.
Number
Count
Reason
TNumber
3 5
1 1
Data Issue
ExciJded Eml') Lattice Anomaly PIA Leave HR Issue
Concurrent Employment
-IT
Count
Data SetuP Defect Raised Higher GO Lattice Anomaly Payrun error PSG setup SAP setup Count Counl Count Count Count Count Count
-I
25 53
7 11
9
141 256
UAT is reporting Red as far as tracking to schedule is concerned and Red also for the issues arising from the discovery rate of sey 1 and 2 defects. UAT
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Termination
Wor1<Cover
Grand Toeal
.1
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243
40
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2 291
The continual discovery Sev 1 and Sev 2 defects makes keeping 10 a planned execution schedule impossible. The implication of this will be that we cannot meet the UAT exit criteria of execution of the full suite of UAT test cases. 2. This defect discovery rate
in EPM titled "Application Readiness fO'r VAT". 4. Workshop to be organised to come up wilh mitigations.
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continual changes to the code base in UAT now planned until the regression test start must be mitigated by more regression testing than the current plan
in EPM titled "Regression test effort is insufflCienr. 4. Workshop to be organised to come up with mitigations.
A process and team have been set up under leadership of Mark Holz to deal with process supplementations. Issue has been raised in EPM titled "Require clear definition of pay process". Issue has been raised in EPM trtled "HR Apps testing finish after code freeze" in order to track the challenge of HR Apps
Overall the status of the Business Readiness team is reporting Green. The following provides an overall summary:
Workarounds The are 31 active workarounds, and 4 have been given to IBM for estimates as they have been deemed as not feasible by the workaround party. The following is a summary of the 4 workarounds that have been passed onto IBM for estimates.
Busi_
Readiness
(Peta
Marshall)
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WA 22 was highlighted by the Workaround Review Panel as having a significant impact and was included in a list provided to IBM to see if the fix was simpler than the Work Around (it involves the conversion of Overtime to TOIL and is an overpayment)
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WA 26 - Midwives Annualised Salary - Involves the accrual of leave and affects ALCS, the Workaround Working Party cannot find a reasonable or effective work around for leave accrual and ALCS.
WA 36 - Unit Based Staffing - was highlighted by the Work Around Review Panel as having unacceptable manual processing requirements. i.e. 13 FTE. This was also included on the list to compare fix vs Workaround.
Commercial in Confidence
WA 46 - Overtime for Med Staff - Involves the accrual of leave and affects ALCS, the Workaround find a reasonable or effective work around for leave accrual and ALCS. Training IBM are proposing to meet with OHEST by 29/05/09 to present updated master class training material which incorporates previously review feedback given to progress signoff. OHEST has now completed the review of several work instructions, training guides and SIMS and provided updateslfeedback to IBM on 22105/09. The training team is on track for delivery of master class refresher for 09106109.
Letter to employees who have their pay disbursed to Cmbank and HSBC was sent 21/05109. Payslip insert sent to printer on 21/05 for insert in the 316 pay.
PARIS Website
T R
Processiwebsite Content Drafted 11 content for "leave processes" and received initial stakeholder feedback and expect to have the final draft completed by 29/05/09; Drafted content for 8 "manage my information processes" and received initial stakeholder feedback and expect to have the final draft completed by 29/05109; Will commence drafting content for 3 "change my working arrangement processes"; Will commence drafting content for 9 "deductions and allowances processes"; Design SSP and HR have been provided an example look and feel of the home page and the process page to review and provide feedback by 22105109. The final website design is proposed to be finalised by 29/05109. Forms 34 - Forms PDF fill in build completed 22105109. 6 - Forms still waiting from HRISSPlFinance. 9 - Forms still to be completed (including the 6 above) . 43 - Total formS. to be
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TOIL On-Une Database Risk No 13: has been raised in regard to the TOIL on-line database in regard to the timing of its availability. Presentation of the TOIL tool was given at last weeks BT meeting and some minor changes to the data base are being implemented as a resutt of this. Wort has commenoed on the user guide and work instructions for Line Managers on how to use the tool. We are currenUy awaiting the results of the WAN worthiness testing which were due last week. Have commenced moving the TOIL application to the production environment due to be completed 29/05. Finalising system testing and will completed by 29105 HR branch and other stakeholders will commence testing 01/06. Organisational Structure Changes
Issue number 26 Organisation Structure Review was raised. Data migration has provided the SAP Establishment Report for line
managers to review once during simulation 1.7 and also on Friday 24/4. Both times the report has had data errors.
SSP sent out 4,331 position occupancy reports (non SAP) for review by Line Managers on 20/05/09.
Received 1358 valid reviews.
Received 223 Line Manager on leave messages.
Will review number received by this Friday 29/05 and commence the escalation process the following week for Line Managers
who haven't responded.
Waiting for SSP to finalise the review of recently received data migration list of employees without Rosters.
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HACC:
HR Branch met with the HACC Coordinators (Brisbane only) and it was agreed that a specifIC form would be developed and
discussions with SSP to determine submission frequency of sending these forms was progressing. A video conference with state
wide stakeholders was proposed to discuss these changes (date to be confirmed by HR branch). HR branch are also aiming to
write to the HACC worters to let them know of the changes by 29105109.
HR branch met with IR to go through the actions required.
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Approach
The road show is proposed to commence 20107, commencing in Cairns working down the coast Commenced the draft presentation key topics for the road show.
Communication
Fact Sheet on Terminology - proposed to be delivered to Line Managers and staff by HR branch this week 29/05/09.
Draft Line Manager update and fact sheet on Aggregated and Concurrent Employment proposed for this week 29/05/09.
Draft Line Manager update on recording external staff proposed for this week 29/05/09.
Draft Line Manager update on pay in advanced proposed for this week 29/05/09.
Overall Status: AMBER
Services Tech.
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Execution of standard payroll Interim payrun complete on the 17/05/2009. The combined runtime of Workbrain and SAP was 9h 46m, which is within the business window. While higher than PPV2, there are two factors (see below balance scorecard) that will be validated. The Interim payrun with leave balance failed to execute within the business window. This was due specifically to data set-up issues; Workbrain: The cloned data has shown to be incorrect for the leave balances. This is being corrected, but is time consuming working with such a large database table. The most efficient method is to delete the incorrect cloned records and then let Workbrains recalc process to re-generate them. SAP: Time evaluation as run for an extended duration. This is due to a procedural error during the historical creation of data, that leave balances weren't applied during the previous pay periods. This means for the current cycle, the interim payrun with leave balances has blown its execution windows as it is processing 8 months (16 periods) of leave history for 80 K employees. Commercial in Confidence 14 of 25
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The first full load pay cycle test has failed due to procedural errors in the data set-up. Risk that time taken to correct data will delay PPV3 completion.
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Migration
(Nic:olas
Darby &
Shane
Morrish)
UAT
Build 13 - Build 13 OM loads complete, Payroll loads finished wtth 2 high priority defects. Work brain loads in progress.
1. Defect 3112 impacts all higher duties records. A solution to this problem has been found and is to be tested next week. 2. Defect 3107 impacts higher duties records that start on a public holiday have their start date corrupted. This is a defect in SAP. We are unsure how many records this would impact at cutover. IBM Reporting amber as the current run's higher duties load oould not be completed, and so the Payrollioad has to be rerun. Preparation for SSP testing on HED130 and WBDMT is underway wtth some access issues being pursued.
Status:
l"
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Investigations into the business and technical impacts of the phased Workbrain Recalculations are ongoing. The new phased approach will be outlined in a presentation including updated cutover and post cutover tasks, pro's and oon's, and impacts to the business. Presentation will be drafted this week by the Workbrain and Cutover team, for review by the Directorate/Business. Work is progressing on the Knowledge Transfer Plan (to HR Apps). Initial discussions have taken place on high level SoW9 requirements however CorpTech have now indicated that no activtties are required under SoW9. Support preparation activities have started - need to confirm the OHEST Support oontact IManager and organisational Roles and Responsibilities.
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IS-00249 Duration of Workbrain Recalculations during Cutover - the activity took twice as tong as panned (45
hrs vs 24 hrs).
1. Confirm the technical and business and impacts of phased recalls and report to Project directorate
2. Confirm what testing will be required to validate approach .
I Martin Brown
2610512009
(Issue was not discussed at Directorate on 19/05).
The revised SoW8 contains a provision for support and needs to be agreed.
For this report to tum Green:
Support
~
SpecifIC issues with the support provisions in SoW8 also need to be addressed - Specifically the support hours (5 days/week vs 7 days/week). Roles and Responsibilities need to be confirmed/clarified (see below).
Roles and Responsibilities need to be confirmed - SoW 8 states QHEST are responsible for Support Strategy and Plan.
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Schedule:
i>
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sa_
-~-
P.,.....
exemption
- . . conditiollllly aP!>fO"ed by 1M OIl CIO. As oondIion \0 1M ~ at 1M.-.pIIon. a _ pian for a>rnpIyIng to 1M QH SeaJriIy S1Jo_ and SpecIIIc:IItloM in question is requin!d. CorpTech need IX>
~.de
Dymod:
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ofUAT
on ... delec:t _
QHIIBMlCT IHm 10 _leale numerous hours in determining whether a 'defect' is a CR or a true defect. This mull be _ _ as we are a""ring 1M _ phae
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110. 12: Gory 16:55:27.1lOOOOO This.- need. 10 be discussed with Phiip Hood and tile oec:urlly BII WIImcIt. This issue Is IX> be _ _ and a meeting
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Man_.
13:39:04.1lOOOOO at OHIC R & I meeting 08/05.TIfIIOI dOle upda1od . .0.3: Moniel Warner ~29 08:51 :51.1lOOOOO As _ at QHIC R & I rnMOOg 24104. rank raised to 900 and target date changed 10 01/05.W.
10:23:43.000000
As 09_ at OHIC R & I meeting 22I05I09 Malt< Dyrnock assigned as owner. target date
updated. .0.14: Monielwamer2009-05-15 13:S2:<l9.1lOOOOO OHIC R & I meeting 151!15109: John & Malcolm
3. Malcolm campbelto
09:17:14.1lOOOOO
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u.. da
JOHN
GOWER
Issue: The Go LMt date for the QHIC Project has been delayed and is tile subject at 0 d"-Y noIlIIc8IIon.
of issue: The Go l.Ne date h.. been dalayed because at deI8ys in """"Ietion 01 Sysiem Test and start of end to tmd teoIOIg. n-e
This
cause
delays
. _ and ...1aIed ccnmen:ial _ .... agreed _ n 01 perlies vii CR and SoW8Is updalod and signed 011.
Is an
Ear ~ (Exlenslon
otTine) Y..
CR roIsed'?: Yes - CROOO129
.0.41: _Womer 2~26 10:35:09.000000 As 0\ QHIC R & IlMeIi'Ig 22IIl5 large! d.... updated. .0.47: Monica Warner 2!J09.05-15 1S:43:39.000000 Target date updlled. CR 184 underfinol _ . Jcbn \0 _ lthis can be closed. .0.42: Monica Warner 2D09-D5-1 1 01:13:31.000000
d_
w_.
1$.40249
D _ of
Recalcul_
PAULA
DAN"
durlngC_
as.
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target ..... updated. WO.34: MARTIN BROINN 2OOIl-05-15 10".29".23.000000 Impact 'S'wmnent cI phned recaIcs being ~ for prMenIation 0\ DncIonde 19105.
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7.
Wome<
available in tho Import queue HEQ to HEU when only a specItIc
un_ _
ltytobe~
QHEST. o AI transports tlvwgh system test and UAT will be algnod wIIh this list. Any exceptions (og Sewrity t fixes) wiI be agreed OHIC and OHEST test
m.nagomont
o
_n
UAT.
EmployMswHlxlut Rostars
Doughty
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fortnightly
variable work hours as a consequence staff may not be paid OS Wod<braln requires a proactMt
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amen! transpotts in system test and ensures these ate tested In on:Jor 10 It1ey .... II ..._ to<
Review of this trampart list Is a standing avendallom on Iho dolly UATdefecI-.gs. Ths process his been sucxesslul <Nfl( Iho first _ 01 UAT to be monloted.
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.re followed.
OHIC
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mitigation plan:
o o o o
Propose tIis be _ to a 700 riling risk and monitored ongoing, based on the tollowing
Build planning is aligned to the priority scope
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All transports through system test and UAT will be lligned with this list. Any ext:eplions (og Severity 1 fixes) wilt be agreed between QHIC and OHEST test management. o OHIC and OHEST defect managers are in dilly contact and ensure that correct transport prIorties .re tolowed. QHIC defect manager l'ftIIintains 1st of current transports In system
test and ensures these are tested in order so tI1ey "" "avoilable tor UAT. ROIIiow of this trompart list is standing agend. Mem on tho daiy UAT defect .-ngo. This t><t>COSs hos been successful Oller the _ _ of UAT but.-. to be monlared.
but'-
does not wont this risk _ _ This his returned to . _ . , and they agreed thai tho cu",,", risk score shaul:! be ~ high.
14:.s:25.000000s1a1us update fn>m OHiC R & I ' - 0 9 08I0S- WorI<shop Sc:IIeduied to find solution. vO.l : Monica Wamer 2~23 18:13:13.000000
n>stor.
11l04l2009: QHI18M/CT R&I .-ng agreed this is bus_ risk and t h _ shoul:! be
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Numbe' of
0_
---~-
J8Ck_
dorzYon
Agrwe to _ _ 1nCI
_ UAT
As ogJeed ot QHIC R & I """,ting 15I05I09, rani< raised to 900 and target date changed .
~236
_ _ type
JOHII
GOWER
may be idenIiIIed r __
... _durIng UAT. IBM is coolCOfTMld that they may not be able to _ 1 0 .. basad on potentiol high voiuma. Eldt """' UAT may be delayed .lhis pIOOOIS to
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The pnxlOSS . . conwnunicaIod 10 QHonIhe2_1I ..... dlangaalllr _ types'- to be -.I to Jason Comoton dlredly,
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""Ibrounds.
05I0IlI2009
Updalll """' QHEST RIpOIt 10l05/2009 (JZ) h.. - . . ago...s In poIncjpIe tIIat -"'Y 3 _ will be _ inID production - . . .
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valid -"around can be impIOI".IIed . Mart< HoI< II8S tile msponsI>iiIy lor de&Iing
.o.7:_W_~11
2fr-Jun-Oll
14:55:56.000000
As d _ ot QHIC R & I r--.g 0SI05
T"'lI.t_~
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John
Thefe is a risI< to 1he QHIC ptOje<:I ~ I;'" dale .. the has no rontingency
test_ _co.
Monitor am
on-.,g
KIIviIies
'--
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110.17: Monica Warner 20()9..()!;.11 14:31 :05.000000 As at QHIC R & I meeting 08105 rill< reduced to 700 110.11 : MoniCa WoIMf 2009-04-28 14:29:34.000000 Monitor."og.... 01 VAT and advise any poIenIioI srII' to UAT Schedule. 110.8: _ Wamer 2009-04-28 14:10:04.000000 As discussed 01 QHIC R & I meetng 24i04 responsible """'If cIIanged to JolIn Gowe< and target dale moved to 28I06I09. 110.7: 0 - Jockson 2009-04-28 13:55:41 .000000
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Deliverables - to be updated following approval of revised SOW8 and other documents submitted to CorpTech on 13/03/2009.
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Page 546 redacted for the following reason: --------------------s37 access deferred
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MicIdIebrougI\. T.........
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Performance Criteria
SAP runtime
SAP EBA
Wor1<brain and SAP runtime Final Payrun includes human I manual tasks.
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SAP runtime
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Nil Nil
Performance Criteria
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N/A
15 hours
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6h29m
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Metrics
9h 46m
. "Transports applied for HER extract failed business window (employee_balance_log data in WB) SAP prior service extended runtime (leave balance
processing for 16 periods) SAP time evaluation (leave balance processing for 16 only to close payroll
In progress
N/A
NlA
N/A
NlA
Nil
N/A
Metrics gathering
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