IPsoft – Acceptable Use Policy Awareness Session

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InfoSec combines technology and process to safeguard the confidentially. informs Users of restrictions. integrity and availability of information. Users must read and understand the Policy since effective security is not a factor of security.Background • IPsoft is ethically. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms. • • • • • 2 . rather it relies upon the awareness and the cooperation of all Users. and describes appropriate conduct. Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. Future audits require verifiable evidence recording InfoSec initiatives. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program.

AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. Specific provisions require documentation. awareness and user agreement to of Acceptable Use of Systems. IPsoft must pass periodic audits that inspect our internal controls. • 3 . – Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. – Adherence to standards improves our creditability and value to Clients.

Users must protect each of the following from disclosure. PANs. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 . – Personally Identifiable Information • Social Security Numbers.Confidential Information A significant portion of the AUP addresses Confidential Information.

Verifiable Evidence of Deployed Controls .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .To stress the importance of the Policy to Users 5 .Confirmation of User awareness of Policy .

Actions that negatively impact privacy. partner agreements. each User assumes responsibility for appropriate use and agrees to comply with this Policy.” 6 . regulations. Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources. By using our Systems. other IPsoft Policies.General Policy “To prohibit the unprofessional. rights or property are forbidden. provider Terms of Service and applicable laws. unethical or illegal use of IPsoft Systems. safety.

race. religious or political beliefs. deletion or restoration of data. any material. alteration. advertising or the selling of goods/services is not allowed. age. Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden.Key Provisions • The unauthorized use. records. Unprofessional communications including threats. • • 7 . storing or serving any material that would offend a reasonable person on the basis of gender. commercial or non-commercial activities. national origin. Unauthorized personal. obscenity. programs. intimidation. messaging. the possession or transmission of which is illegal or materials that facilitate illegal activities. and any material that violates our Policies against sexual harassment. fundraising. Transferring. harassment or defamation are prohibited. extraction. forwarding. viewing. credentials or services in any form is prohibited. display. gambling. citizenship or disability. sexual orientation.

deactivate safeguards. extend wired or wireless connections or ignore security warnings is forbidden. Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. • • 8 . Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited. intercept communications. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden.

Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. modification or deletion of information. Monitoring accounts should not be used for interactive access. Sending unsolicited information is prohibited. forwarding. use Company’s Systems or the Internet are prohibited. data or files is prohibited. processing. Running any unauthorized service that enables the sharing. • • • 9 . Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information.

and these data sources may contain information marked by Users for deletion. If User data contains item(s) that violate the law or violate this Policy. we may take disciplinary action. As part of our normal business practices. • • 10 . Users should have no expectation of privacy. advise law enforcement or take other action(s).No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. we periodically inspect active and archived data.

IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it. including civil and/or criminal action(s) against the offending party. IPsoft monitors access to our Systems as part of our normal business practices. contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft.Compliance • Users who violate the Policy may incur disciplinary actions including termination. and civil and/or criminal action(s). the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . Consultants. Should we discover prohibited actions.

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