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IPsoft – Acceptable Use Policy Awareness Session

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integrity and availability of information. and describes appropriate conduct. Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. rather it relies upon the awareness and the cooperation of all Users. Users must read and understand the Policy since effective security is not a factor of security. InfoSec combines technology and process to safeguard the confidentially. • • • • • 2 . informs Users of restrictions.Background • IPsoft is ethically. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms. Future audits require verifiable evidence recording InfoSec initiatives. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program.

– Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. – Adherence to standards improves our creditability and value to Clients. • 3 . IPsoft must pass periodic audits that inspect our internal controls. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. awareness and user agreement to of Acceptable Use of Systems. Specific provisions require documentation.AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider.

Confidential Information A significant portion of the AUP addresses Confidential Information. PANs. Users must protect each of the following from disclosure. – Personally Identifiable Information • Social Security Numbers. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 .

Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .Verifiable Evidence of Deployed Controls .Confirmation of User awareness of Policy .To stress the importance of the Policy to Users 5 .

other IPsoft Policies. each User assumes responsibility for appropriate use and agrees to comply with this Policy. partner agreements. By using our Systems.General Policy “To prohibit the unprofessional. unethical or illegal use of IPsoft Systems. safety. rights or property are forbidden. regulations. provider Terms of Service and applicable laws. Actions that negatively impact privacy.” 6 . Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources.

obscenity. harassment or defamation are prohibited. the possession or transmission of which is illegal or materials that facilitate illegal activities. any material. extraction. national origin.Key Provisions • The unauthorized use. Unprofessional communications including threats. and any material that violates our Policies against sexual harassment. deletion or restoration of data. Transferring. fundraising. Unauthorized personal. citizenship or disability. Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. forwarding. viewing. display. records. race. intimidation. religious or political beliefs. sexual orientation. storing or serving any material that would offend a reasonable person on the basis of gender. alteration. credentials or services in any form is prohibited. age. • • 7 . commercial or non-commercial activities. messaging. programs. gambling. advertising or the selling of goods/services is not allowed.

• • 8 . Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited. deactivate safeguards. extend wired or wireless connections or ignore security warnings is forbidden. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. intercept communications.

data or files is prohibited. Running any unauthorized service that enables the sharing. use Company’s Systems or the Internet are prohibited. Monitoring accounts should not be used for interactive access. Sending unsolicited information is prohibited.Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. forwarding. • • • 9 . modification or deletion of information. Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information. processing.

we may take disciplinary action. If User data contains item(s) that violate the law or violate this Policy. As part of our normal business practices. and these data sources may contain information marked by Users for deletion. we periodically inspect active and archived data.No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. • • 10 . Users should have no expectation of privacy. advise law enforcement or take other action(s).

including civil and/or criminal action(s) against the offending party. the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 .Compliance • Users who violate the Policy may incur disciplinary actions including termination. and civil and/or criminal action(s). IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it. Consultants. Should we discover prohibited actions. contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft. IPsoft monitors access to our Systems as part of our normal business practices.

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