IPsoft – Acceptable Use Policy Awareness Session

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integrity and availability of information. Future audits require verifiable evidence recording InfoSec initiatives. Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program. InfoSec combines technology and process to safeguard the confidentially. and describes appropriate conduct. informs Users of restrictions.Background • IPsoft is ethically. • • • • • 2 . The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms. Users must read and understand the Policy since effective security is not a factor of security. rather it relies upon the awareness and the cooperation of all Users.

– Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. awareness and user agreement to of Acceptable Use of Systems. – Adherence to standards improves our creditability and value to Clients. Specific provisions require documentation. • 3 .AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. IPsoft must pass periodic audits that inspect our internal controls.

– Personally Identifiable Information • Social Security Numbers. PANs. Users must protect each of the following from disclosure. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 .Confidential Information A significant portion of the AUP addresses Confidential Information.

To stress the importance of the Policy to Users 5 .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .Verifiable Evidence of Deployed Controls .Confirmation of User awareness of Policy .

Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources. unethical or illegal use of IPsoft Systems.General Policy “To prohibit the unprofessional. safety. By using our Systems. regulations. rights or property are forbidden. provider Terms of Service and applicable laws. each User assumes responsibility for appropriate use and agrees to comply with this Policy. Actions that negatively impact privacy.” 6 . other IPsoft Policies. partner agreements.

sexual orientation. Unauthorized personal. Transferring. harassment or defamation are prohibited. the possession or transmission of which is illegal or materials that facilitate illegal activities. any material.Key Provisions • The unauthorized use. credentials or services in any form is prohibited. advertising or the selling of goods/services is not allowed. programs. citizenship or disability. age. obscenity. viewing. forwarding. extraction. commercial or non-commercial activities. Unprofessional communications including threats. Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. race. storing or serving any material that would offend a reasonable person on the basis of gender. national origin. and any material that violates our Policies against sexual harassment. messaging. gambling. display. religious or political beliefs. • • 7 . deletion or restoration of data. intimidation. records. alteration. fundraising.

• • 8 . extend wired or wireless connections or ignore security warnings is forbidden. Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls. intercept communications.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. deactivate safeguards. Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited.

processing. Sending unsolicited information is prohibited.Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. data or files is prohibited. • • • 9 . modification or deletion of information. forwarding. Running any unauthorized service that enables the sharing. use Company’s Systems or the Internet are prohibited. Monitoring accounts should not be used for interactive access. Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information.

Users should have no expectation of privacy. As part of our normal business practices. advise law enforcement or take other action(s). If User data contains item(s) that violate the law or violate this Policy.No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. and these data sources may contain information marked by Users for deletion. we may take disciplinary action. we periodically inspect active and archived data. • • 10 .

and civil and/or criminal action(s). the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . Consultants. IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it. contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft. including civil and/or criminal action(s) against the offending party. IPsoft monitors access to our Systems as part of our normal business practices. Should we discover prohibited actions.Compliance • Users who violate the Policy may incur disciplinary actions including termination.

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