IPsoft – Acceptable Use Policy Awareness Session

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Users must read and understand the Policy since effective security is not a factor of security. informs Users of restrictions. rather it relies upon the awareness and the cooperation of all Users. Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. and describes appropriate conduct. integrity and availability of information. • • • • • 2 . Future audits require verifiable evidence recording InfoSec initiatives. InfoSec combines technology and process to safeguard the confidentially. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program.Background • IPsoft is ethically. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms.

– Adherence to standards improves our creditability and value to Clients.AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. Specific provisions require documentation. – Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. IPsoft must pass periodic audits that inspect our internal controls. awareness and user agreement to of Acceptable Use of Systems. • 3 .

Users must protect each of the following from disclosure.Confidential Information A significant portion of the AUP addresses Confidential Information. – Personally Identifiable Information • Social Security Numbers. PANs. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 .

Verifiable Evidence of Deployed Controls .Confirmation of User awareness of Policy .To stress the importance of the Policy to Users 5 .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .

By using our Systems. partner agreements. provider Terms of Service and applicable laws. safety. rights or property are forbidden.” 6 . each User assumes responsibility for appropriate use and agrees to comply with this Policy. other IPsoft Policies. Actions that negatively impact privacy. unethical or illegal use of IPsoft Systems. Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources.General Policy “To prohibit the unprofessional. regulations.

advertising or the selling of goods/services is not allowed. the possession or transmission of which is illegal or materials that facilitate illegal activities. harassment or defamation are prohibited. obscenity. religious or political beliefs. citizenship or disability. viewing. display. • • 7 . Transferring. any material. and any material that violates our Policies against sexual harassment. deletion or restoration of data. storing or serving any material that would offend a reasonable person on the basis of gender. intimidation. national origin. messaging. forwarding. records. programs. extraction. fundraising. alteration. age. gambling. Unprofessional communications including threats. sexual orientation. credentials or services in any form is prohibited. commercial or non-commercial activities. Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. race. Unauthorized personal.Key Provisions • The unauthorized use.

deactivate safeguards. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls. Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. intercept communications. • • 8 . Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. extend wired or wireless connections or ignore security warnings is forbidden.

modification or deletion of information. forwarding. Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information. data or files is prohibited.Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. Monitoring accounts should not be used for interactive access. Sending unsolicited information is prohibited. Running any unauthorized service that enables the sharing. • • • 9 . processing. use Company’s Systems or the Internet are prohibited.

No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. As part of our normal business practices. If User data contains item(s) that violate the law or violate this Policy. • • 10 . we may take disciplinary action. we periodically inspect active and archived data. Users should have no expectation of privacy. and these data sources may contain information marked by Users for deletion. advise law enforcement or take other action(s).

and civil and/or criminal action(s). including civil and/or criminal action(s) against the offending party. IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it. the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft.Compliance • Users who violate the Policy may incur disciplinary actions including termination. IPsoft monitors access to our Systems as part of our normal business practices. Consultants. Should we discover prohibited actions.

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