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IPsoft – Acceptable Use Policy Awareness Session

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rather it relies upon the awareness and the cooperation of all Users.Background • IPsoft is ethically. integrity and availability of information. and describes appropriate conduct. Users must read and understand the Policy since effective security is not a factor of security. informs Users of restrictions. InfoSec combines technology and process to safeguard the confidentially. Future audits require verifiable evidence recording InfoSec initiatives. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms. • • • • • 2 . Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program.

• 3 . Specific provisions require documentation. – Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. awareness and user agreement to of Acceptable Use of Systems. IPsoft must pass periodic audits that inspect our internal controls. – Adherence to standards improves our creditability and value to Clients.AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors.

Confidential Information A significant portion of the AUP addresses Confidential Information. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 . Users must protect each of the following from disclosure. PANs. – Personally Identifiable Information • Social Security Numbers.

Verifiable Evidence of Deployed Controls .To stress the importance of the Policy to Users 5 .Confirmation of User awareness of Policy .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .

” 6 . partner agreements. unethical or illegal use of IPsoft Systems.General Policy “To prohibit the unprofessional. other IPsoft Policies. each User assumes responsibility for appropriate use and agrees to comply with this Policy. rights or property are forbidden. safety. By using our Systems. Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources. provider Terms of Service and applicable laws. regulations. Actions that negatively impact privacy.

Unauthorized personal.Key Provisions • The unauthorized use. Unprofessional communications including threats. advertising or the selling of goods/services is not allowed. obscenity. fundraising. and any material that violates our Policies against sexual harassment. extraction. commercial or non-commercial activities. records. display. Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. age. programs. citizenship or disability. gambling. storing or serving any material that would offend a reasonable person on the basis of gender. national origin. Transferring. religious or political beliefs. sexual orientation. credentials or services in any form is prohibited. messaging. any material. harassment or defamation are prohibited. forwarding. intimidation. race. • • 7 . viewing. the possession or transmission of which is illegal or materials that facilitate illegal activities. deletion or restoration of data. alteration.

Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. intercept communications. extend wired or wireless connections or ignore security warnings is forbidden. deactivate safeguards. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited. • • 8 .

Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information. processing. use Company’s Systems or the Internet are prohibited. forwarding. modification or deletion of information. Running any unauthorized service that enables the sharing. • • • 9 . Monitoring accounts should not be used for interactive access.Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. data or files is prohibited. Sending unsolicited information is prohibited.

and these data sources may contain information marked by Users for deletion. we may take disciplinary action. Users should have no expectation of privacy.No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. we periodically inspect active and archived data. If User data contains item(s) that violate the law or violate this Policy. As part of our normal business practices. • • 10 . advise law enforcement or take other action(s).

Compliance • Users who violate the Policy may incur disciplinary actions including termination. Consultants. IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it. Should we discover prohibited actions. and civil and/or criminal action(s). contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft. IPsoft monitors access to our Systems as part of our normal business practices. the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . including civil and/or criminal action(s) against the offending party.

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