IPsoft – Acceptable Use Policy Awareness Session

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and describes appropriate conduct. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program. integrity and availability of information. InfoSec combines technology and process to safeguard the confidentially. Users must read and understand the Policy since effective security is not a factor of security. rather it relies upon the awareness and the cooperation of all Users. • • • • • 2 . informs Users of restrictions.Background • IPsoft is ethically. Future audits require verifiable evidence recording InfoSec initiatives. Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms.

• 3 .AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. – Adherence to standards improves our creditability and value to Clients. – Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. Specific provisions require documentation. awareness and user agreement to of Acceptable Use of Systems. Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. IPsoft must pass periodic audits that inspect our internal controls.

PANs.Confidential Information A significant portion of the AUP addresses Confidential Information. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 . – Personally Identifiable Information • Social Security Numbers. Users must protect each of the following from disclosure.

Verifiable Evidence of Deployed Controls .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .Confirmation of User awareness of Policy .To stress the importance of the Policy to Users 5 .

safety. regulations. Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources. unethical or illegal use of IPsoft Systems. each User assumes responsibility for appropriate use and agrees to comply with this Policy.General Policy “To prohibit the unprofessional. By using our Systems. rights or property are forbidden. Actions that negatively impact privacy. provider Terms of Service and applicable laws. other IPsoft Policies.” 6 . partner agreements.

deletion or restoration of data. advertising or the selling of goods/services is not allowed. harassment or defamation are prohibited. national origin. religious or political beliefs. race. programs. credentials or services in any form is prohibited. viewing. sexual orientation. the possession or transmission of which is illegal or materials that facilitate illegal activities. Unprofessional communications including threats. alteration. Unauthorized personal. age. obscenity. forwarding. messaging. • • 7 . Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. records. extraction. citizenship or disability. and any material that violates our Policies against sexual harassment. storing or serving any material that would offend a reasonable person on the basis of gender. gambling. fundraising. commercial or non-commercial activities. intimidation. Transferring.Key Provisions • The unauthorized use. any material. display.

Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited. intercept communications. extend wired or wireless connections or ignore security warnings is forbidden.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. • • 8 . deactivate safeguards. Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls. Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited.

Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information. data or files is prohibited. forwarding. • • • 9 . processing. Monitoring accounts should not be used for interactive access. use Company’s Systems or the Internet are prohibited. Sending unsolicited information is prohibited. modification or deletion of information. Running any unauthorized service that enables the sharing.

No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. If User data contains item(s) that violate the law or violate this Policy. As part of our normal business practices. we periodically inspect active and archived data. • • 10 . and these data sources may contain information marked by Users for deletion. advise law enforcement or take other action(s). we may take disciplinary action. Users should have no expectation of privacy.

and civil and/or criminal action(s). including civil and/or criminal action(s) against the offending party. contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft. IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it. Should we discover prohibited actions.Compliance • Users who violate the Policy may incur disciplinary actions including termination. IPsoft monitors access to our Systems as part of our normal business practices. the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . Consultants.

Questions 12 .

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