IPsoft – Acceptable Use Policy Awareness Session

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Users must read and understand the Policy since effective security is not a factor of security. The cornerstone of InfoSec is an Acceptable Use Policy (“AUP”) that defines terms. rather it relies upon the awareness and the cooperation of all Users. InfoSec combines technology and process to safeguard the confidentially. • • • • • 2 . informs Users of restrictions. integrity and availability of information. legally and contractually required to protect Client and internal data through an Information Security (“InfoSec”) program. Users must agree to follow the Policy to ensure protection of information and the continued success of IPsoft. and describes appropriate conduct. Future audits require verifiable evidence recording InfoSec initiatives.Background • IPsoft is ethically.

Competitive Advantage – Our AUP combined with other InfoSec initiatives differentiate IPsoft from our competitors. Specific provisions require documentation. IPsoft must pass periodic audits that inspect our internal controls.AUP Drivers • Compliance – Statement of Auditing Standards # 70 (“SAS70”): As a service provider. awareness and user agreement to of Acceptable Use of Systems. – Gramm Leach Bliley Act (“GLBA”): Title V of GLBA requires safeguards for privacy which are implemented through the AUP. – Adherence to standards improves our creditability and value to Clients. • 3 .

PANs. Users must protect each of the following from disclosure.Confidential Information A significant portion of the AUP addresses Confidential Information. – Personally Identifiable Information • Social Security Numbers. other ID Numbers • Drivers License Numbers • Passport Numbers • Name/Full Birthdate Pairs – Financial Information – All Client information including Client name – Medical Information – Passwords 4 .

Confirmation of User awareness of Policy .Agreement to Acceptable Use Policy The Agreement to the Acceptable Use Policy form is required to address the following requirements: .To stress the importance of the Policy to Users 5 .Verifiable Evidence of Deployed Controls .

unethical or illegal use of IPsoft Systems. rights or property are forbidden. partner agreements. each User assumes responsibility for appropriate use and agrees to comply with this Policy. By using our Systems. Incidental personal use of Systems is permitted if such use does not detract from Users’ responsibilities or otherwise consume excessive resources.” 6 . safety.General Policy “To prohibit the unprofessional. Actions that negatively impact privacy. other IPsoft Policies. provider Terms of Service and applicable laws. regulations.

viewing. citizenship or disability. gambling. religious or political beliefs. harassment or defamation are prohibited. alteration. messaging. commercial or non-commercial activities. extraction. display. Transferring. intimidation. obscenity. the possession or transmission of which is illegal or materials that facilitate illegal activities. race. Unauthorized personal.Key Provisions • The unauthorized use. forwarding. • • 7 . national origin. fundraising. credentials or services in any form is prohibited. deletion or restoration of data. Providing unauthorized goods or services for free or for a fee using the IPsoft Systems is forbidden. and any material that violates our Policies against sexual harassment. Unprofessional communications including threats. sexual orientation. advertising or the selling of goods/services is not allowed. storing or serving any material that would offend a reasonable person on the basis of gender. any material. records. programs. age.

intercept communications. deactivate safeguards. extend wired or wireless connections or ignore security warnings is forbidden. Infringing on intellectual property rights including plagiarism and unauthorized use or reproduction is prohibited. Unauthorized scanning of Systems for services and/or security vulnerabilities is prohibited.Key Provisions (continued) • • Exceeding your level of authorization is not allowed and misrepresentation of identity is forbidden. • • 8 . Attempting to obtain or obtaining confidential information including credentials or using any means to circumvent controls.

• • • 9 . Running any unauthorized service that enables the sharing. Monitoring accounts should not be used for interactive access. Sending unsolicited information is prohibited. data or files is prohibited. Users may not use IPsoft’s Systems to distribute unauthorized commercial or noncommercial information. use Company’s Systems or the Internet are prohibited.Key Provisions (continued) • Any activities that adversely affect the ability of other people or devices to do their jobs. forwarding. modification or deletion of information. processing.

and these data sources may contain information marked by Users for deletion. we may take disciplinary action. If User data contains item(s) that violate the law or violate this Policy. As part of our normal business practices.No Expectation of Privacy • IPsoft Systems and their complete contents are the property of IPsoft. • • 10 . advise law enforcement or take other action(s). we periodically inspect active and archived data. Users should have no expectation of privacy.

contractors or service providers in violation of this Policy will be considered in breach of their contractual obligation to IPsoft. IPsoft reserves the right to terminate its contract without penalty and to pursue any remedies available to it.Compliance • Users who violate the Policy may incur disciplinary actions including termination. Should we discover prohibited actions. the Company may immediately suspend the suspect connection and/or User and commence a comprehensive investigation • 11 . and civil and/or criminal action(s). IPsoft monitors access to our Systems as part of our normal business practices. Consultants. including civil and/or criminal action(s) against the offending party.

Questions 12 .

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