Resume

Chinmay Deshpande
ace_chinmay@yahoo.com chinmay.ec2006@gmail.com (+91) 9860219662 (+91)9545453518

EXPERIENCE
Career spanning close to 5 years experienced in Maintenance and Application Support in various domains Knowledge of ITIL process (Incident , Change and Problem Management). Worked on various ticketing tools like Remedy, HPSC and footprints. Worked on job scheduling tools like Control M and Autosys Worked on Unix , Linux and Databases like SQL server, Sybase and Oracle. Worked on Dataware housing tools such as Informatica Power Center 8.1

JOB RESPONSIBILITIES
Currently working as Application Support Analyst for Risk Management applications. Batch Monitoring and L2 level support. Follow up and coordinating with upstream and downstream teams for Inbound and Outbound Feeds. Resolving user queries that involves debugging of code ( shell scripts , perl scripts and stored procedures). Daily health check. Updating the SLA timings and intimating the business in case of any delays. Resolving user queries. Problem Management - gathering information about a problem and escalating it to next level. Creating Tickets. Raising Change Requests and taking approvals from various stake holders. UAT testing.

WORKING
SOLUTIONS

AS
FOR

APPLICATION SUPPORT ANALYST AT COGNIZANT TECHNOLOGY MAJOR INVESTMENT BANK (APRIL 2011 - PRESENT)

Project Role Employer Technology Tools

Application Support for Credit Risk Applications Level 2 Analyst , Cognizant Technology Solutions Unix (Linux) , Database ( SQL Server , Oracle , Sybase) , Dataware housing PuTTY , SQL Server Management Studio , Rapid SQL 7, SQL Plus , Informatica Power Center , Autosys , MS Office , Ultra Edit , HPSC

RESUME
Client

CHINMAY DESHPANDE
Major Investment Bank from UK

WORKED AS APPLICATION SUPPORT ANALYST APRIL 2011)

FOR

NBIM

( JANUARY 2010

Project Role Employer Technology Tools Client

IT Support for Norges Bank Investment Management Level 3 Analyst , UAT tester Cognizant Technology Solutions Unix , Database , Dataware housing PuTTY , SQL Server 2008 , Informatica Power Center , Control M 6.1 , MS Office , Ultra Edit , Nomura Footprint Norges Bank Investment Management

PREVIOUSLY

WORKED AS

ASSOCIATE CONSULTANT

AT

CAPGEMINI FS GBU

JUNE 2007 DECEMBER 2009)

Project Role Employer Worked on Tools Client

Document Management Solution [FileNET] , [KANA connect] System Administrator / L2 Cap Gemini India Pvt. Ltd . UNIX Servers, Captiva servers, Application Servers, PuTTY , SQL Server , SSH Tectica client , Ultra Edit , MS Office , Remedy HSBC North America

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CHINMAY DESHPANDE

PREVIOUSLY

WORKED AS

ENGINEER FOR ZTE TELECOM PVT. LTD. (NOV 2006 JUNE 2007)

SWITCH

Project Role Employer Worked on

1030K WLL CDMA PROJECT Switching Engineer , Maintenance as Residential Engineer. ZTE Telecom India Pvt. Ltd. [On contract with Addeco Flexione] OMC server of HLR/AUC AND MSC/VLR of ZXC-10, ZTE MSS Equipment (CDMA 20001X, 2.5G.) Worked as maintenance and switching Engineer. Strong basics of SS7, TUP/ISUP, ISDN and R2MFC signaling protocol and TCP/IP. BSNL WLL

Client

PROFESSIONAL TRAINING
Undergone Six Sigma training [Yellow] belt at Cognizant. Undergone ITIL training at Cognizant.

Undergone Shell scripting training at Cognizant. Undergone Pearl scripting training at Cognizant. Undergone domain specific training [Banking & Finance] at Cognizant. Undergone Oracle 9i training at Cognziant. Undergone L1 & L2 Support training [ Internal training at Cap gemini] for

1. File Net. 2. Electronic Document Management System [EDMS]. 3. Captiva.

Undergone FileNet Platform Administration 4.0 training [Internal training at Cap gemini].

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CHINMAY DESHPANDE

Undergone MSS intermediate level training at Bangalore on ZXC10 MSC/VLR (ZTE).

1. Learnt SS7 Protocol layer. 2. Learnt GT Analysis. 3. Learnt about Message and Voice flow.
Undergone Induction training at Bangalore at ZTE India Pvt. Ltd.

1. Learnt the basics of CDMA technology.

CONTACT DETAILS
Contact Address Mail Id Contact Phone Chinmay Deshpande T- 601 , Roseland Residency , Nr. Kunal Icon Aundh Annexe , Pimpale Saudagar PIN :411027 ace_chinmay@yahoo.com chinmay.ec2006@gmail.com (+91) 9860219662 (+91) 9545453518 020-27212039 [R] 02016-JUNE-1983

Date of Birth

ACADEMICS
Exam B.E. (Electronics & Communication Engineering) Institute Bansal Institute of Science &Technology (B.I.S.T) , Bhopal(M.P.) Board Rajiv Gandhi Technical University (RGTU) , Year of Study 2002-2006 Percentage

70.75 %

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CHINMAY DESHPANDE
Bhopal

COMPUTER PROFICIENCY
FileNET Certified Professional SQL and Oracle Basics Solaris , Shell scripting , Pearl scripting Windows 9x /NT/XP C,C++ J2EE Basics MS Office

THESIS/PROJECTS/TRAINING
B.E. Major Project Title Duration Team Size Project Description Direct Conversion Receiver 1 year June 2005- June 2006 3 Direct Conversion Receiver is a homodyne receiver in which intermediate frequency stage is absent. Direct Conversion Receiver is used as an integrated chip in CDMA Mobile Handsets and also for Amateur Radio Communication.

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