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A Project Report to Find the Investment Habits of people towards online Share trading at BMA Wealth Creators Kolkata.

Submitted by:

Batch 2009-2011

Under the guidance of

(Senior Relationship Manager)

Mr. Subhrojit Rakshit

BMA WEALTH CREATORS LTD

WEST BENGAL UNIVERSITY OF TECHNOLOGY GEORGE COLLEGE , KOLKATA. Date of Submission: MBA 4th Semester

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CERTIFICATE FROM GUIDE


This is to certify that the project entitled A Project Report to Find the Investment Habits of people towards online Share trading at BMA Wealth Creators, Kolkata is a bonafide work of , a student of George College , bearing ROLL: , and has successfully conducted internship at BMA WEALTH CREATORS LTD , Kolkata from 27.06.2011 to 27.08.2011 for the partial fulfillment for the award of Master Of Business Administration . To the best of my knowledge this is an original piece of work. I wish him all the very best in his career endeavors.

Mr Subhrojit Rakshit (Senior Relationship Manager) (PROJECT GUIDE)

Acknowledgement
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I am very much thankful to our Faculty of George College, because he provides me for doing the Summer Internship Programmed and its only for him I have got the opportunity to know about the real corporate world with the help of the company BMA WEALTH CREATORS LTD Ltd., my internal guide Mr. Subhrojit Rakshit who helped me a lot to prepare my project and I have got all the important guidelines regarding of my projects from him and has helped me a lot to collect all the information about the company and he is the only guy who told me that in which area I should go actually for my field work and its only because of him I can be able to know about market. I end this note by taking responsibility solely for any of the mistakes.

Thanking you

INDEX
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o o o o o

GUIDANCE CERTIFICATE FROM THE COMPANY GUIDANCE CERTIFICATE FROM THE INSTITUTE ACKNOWLEDGEMENTS EXECUTIVE SUMMARY CHAPTER I : INTRODUCTION INDUSTRY PROFILE COMPANY PROFILE BRIEF DESCRIPTION OF THE PROBLEM CHAPTER II : PROJECT DETAILS PROJECT BRIEF PURPOSE & SCOPE OF STUDY PROBLEM DIAGNOSIS RESEARCH METHODOLOGY PROCEDURE FOR DATA COLLECTION & ANALYSIS CHAPTER III : COLLECTION & ANALYSIS OF INFORMATION DATA COLLECTION DATA ANALYSIS

CHAPTER IV : PROJECT FINDINGS & RECOMMENDATIONS CONCLUSION DERIVED FROM DATA ANALYSIS LIMITATIONS RECOMMENDATIONS SCOPE FOR FURTHER STUDIES

ANNEXURE

CHAPTER I : INTRODUCTION

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Industry Profile

Bombay Stock Exchange is the oldest stock exchange in Asia with a rich heritage, now spanning three centuries in its 133 years of existence. What is now popularly known as BSE was established as "The Native Share & Stock Brokers' Association" in 1875. BSE is the first stock exchange in the country which obtained permanent recognition (in 1956) from the Government of India under the Securities Contracts (Regulation) Act 1956. BSE's pivotal and pre-eminent role in the development of the Indian capital market is widely recognized. It migrated from the open outcry system to an online screen-based order driven trading system in 1995. Earlier an Association Of Persons (AOP), BSE is now a corporatised and demutualised entity incorporated under the provisions of the Companies Act, 1956, pursuant to the BSE (Corporatisation and Demutualisation) Scheme, 2005 notified by the Securities and Exchange Board of India (SEBI). With demutualisation, BSE has two of world's best exchanges, Deutsche Brse and Singapore Exchange, as its strategic partners. Over the past 133 years, BSE has facilitated the growth of the Indian corporate sector by providing it with an efficient access to resources. There is perhaps no major corporate in India which has not sourced BSE's services in raising resources from the capital market. Today, BSE is the world's number 1 exchange in terms of the number of listed companies and the world's 5th in transaction numbers. The market capitalization as on December 31, 2007 stood at USD 1.79 trillion . An investor can choose from more than 4,700 listed companies, which for easy reference, are classified into A, B, S, T and Z groups. The BSE Index, SENSEX, is India's first stock market index that enjoys an iconic stature , and is tracked worldwide. It is an index of 30 stocks representing 12 major sectors. The SENSEX is constructed on a 'free-float' methodology, and is sensitive to market sentiments and market realities. Apart from the SENSEX, BSE offers 21 indices, including 12 sectoral indices. BSE has entered into an index cooperation agreement with Deutsche Brse. This agreement has made SENSEX and other BSE indices available to investors in Europe and America. Moreover, Barclays Global Investors (BGI), the global leader in ETFs through its iShares brand, has created the 'iShares BSE SENSEX India Tracker' which tracks the SENSEX. The ETF enables investors in Hong Kong to take an exposure to the Indian equity market.

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BSE has tied up with U.S. Futures Exchange (USFE) for U.S. dollar-denominated futures trading of SENSEX in the U.S. The tie-up enables eligible U.S. investors to directly participate in India's equity markets for the first time, without requiring American Depository Receipt (ADR) authorization. The first Exchange Traded Fund (ETF) on SENSEX, called "SPIcE" is listed on BSE. It brings to the investors a trading tool that can be easily used for the purposes of investment, trading, hedging and arbitrage. SPIcE allows small investors to take a long-term view of the market. BSE provides an efficient and transparent market for trading in equity, debt instruments and derivatives. It has a nation-wide reach with a presence in more than 450 cities and towns of India. BSE has always been at par with the international standards. The systems and processes are designed to safeguard market integrity and enhance transparency in operations. BSE is the first exchange in India and the second in the world to obtain an ISO 9001:2000 certification. It is also the first exchange in the country and second in the world to receive Information Security Management System Standard BS 7799-2-2002 certification for its BSE On-line Trading System (BOLT). BSE continues to innovate. In recent times, it has become the first national level stock exchange to launch its website in Gujarati and Hindi to reach out to a larger number of investors. It has successfully launched a reporting platform for corporate bonds in India christened the ICDM or Indian Corporate Debt Market and a unique ticker-***-screen aptly named 'BSE Broadcast' which enables information dissemination to the common man on the street. In 2006, BSE launched the Directors Database and ICERS (Indian Corporate Electronic Reporting System) to facilitate information flow and increase transparency in the Indian capital market. While the Directors Database provides a single-point access to information on the boards of directors of listed companies, the ICERS facilitates the corporates in sharing with BSE their corporate announcements. BSE also has a wide range of services to empower investors and facilitate smooth transactions: Investor Services: The Department of Investor Services redresses grievances of investors. BSE was the first exchange in the country to provide an amount of Rs.1 million towards the investor protection fund; it is an amount higher than that of any exchange in the country. BSE launched a nationwide investor awareness programme'Safe Investing in the Stock Market' under which 264 programmes were held in more than 200 cities. The BSE On-line Trading (BOLT): BSE On-line Trading (BOLT) facilitates on-line
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screen based trading in securities. BOLT is currently operating in 25,000 Trader Workstations located across over 450 cities in India. BSEWEBX.com: In February 2001, BSE introduced the world's first centralized exchange-based Internet trading system, BSEWEBX.com. This initiative enables investors anywhere in the world to trade on the BSE platform. Surveillance: BSE's On-Line Surveillance System (BOSS) monitors on a real-time basis the price movements, volume positions and members' positions and real-time measurement of default risk, market reconstruction and generation of cross market alerts. BSE Training Institute: BTI imparts capital market training and certification, in collaboration with reputed management institutes and universities. It offers over 40 courses on various aspects of the capital market and financial sector. More than 20,000 people have attended the BTI programmes The National Stock Exchange (NSE) is India's leading stock exchange covering various cities and towns across the country. NSE was set up by leading institutions to provide a modern, fully automated screen-based trading system with national reach. The Exchange has brought about unparalleled transparency, speed & efficiency, safety and market integrity. It has set up facilities that serve as a model for the securities industry in terms of systems, practices and procedures. NSE has played a catalytic role in reforming the Indian securities market in terms of microstructure, market practices and trading volumes. The market today uses state-ofart information technology to provide an efficient and transparent trading, clearing and settlement mechanism, and has witnessed several innovations in products & services viz. demutualisation of stock exchange governance, screen based trading, compression of settlement cycles, dematerialisation and electronic transfer of securities, securities lending and borrowing, professionalisation of trading members, fine-tuned risk management systems, emergence of clearing corporations to assume counterparty risks, market of debt and derivative instruments and intensive use of information technology.

About the Company

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BMA WEALTH CREATORS LTD with excellence in customer relations began more than 10 years ago. BMA WEALTH CREATORS LTD has emerged as one of the top 10 retail broking houses in India and incorporated in 1991. Today, BMA has emerged as a premium Indian stock-broking and wealth management house, with an absolute focus on retail business and a commitment to provide "Real Value for Money" to all its clients. It has memberships on BSE, NSE and the leading commodity exchanges in India NCDEX & MCX. BMA is also registered as a depository participant with CDSL.

BMA Group Companies


BMA LTD. WEALTH CREATORS Member on the BSE and Depository Participant with CDSL

BMA Capital & Debt Market Membership on the NSE Cash and Futures & Ltd. Options Segment BMA Commodities Broking Ltd. Member on the NCDEX & MCX BMA Securities Ltd.
Member on the BSE

Incorporated BSE Membership NSE membership Member of NCDEX and MCX

:1991 :1997 :1998

Depository Participants with CDSL

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BMA WEALTH CREATORS LTD ,A premier financial services organization providing

individual and corporates with customized financial solutions. We work towards understanding your financial goals and risk profile. Our expertise combined with thorough understanding of the financial markets results in appropriate investment solutions for you. At Wealth Creators we realize your dreams, needs, aspirations, concerns and resources are unique. This is reflected in every move we make with and for you. We have deep appreciation for the Value of building an everlasting relationship with YOU. Our financial services corporate entities are represented by BMA Wealth Creators Limited - which holds corporate membership in National Stock Exchange Ltd, Bombay Stock Exchange Ltd. and Central Depositories Securities Ltd.

BMA Commodities Limited - which holds corporate membership in commodities exchange of NCDEX and MCX. It is also is SEBI approved AMFI registered Mutual Fund advisory and intermediary.

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Management of the Company

Anubhav Bhatter

Managing Director & CEO

Avinash Agarwal

Director

Sudhanshu Agarwal

Director

Asit Kumar Ghosh

Director

Shiv Kumar Damani

Director

Saikat Ganguly

COO

Vision of the Company

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To provide best value for money to investors through innovative products, trading / investment strategies, state-of-the-art technology and personalized service

Philosophy of the Company


Ethical practices & transparency in all our dealings customer interest above our own always deliver what we promise effective cost management.

Quality Assurance Policy


We are committed to being the leader in providing World Class Product & Services which exceed the expectations of our customers Achieved by teamwork and a process of continuous improvement

CRM Policy
A Customer is the most important visitor on our premises. He is not dependent on us but we are dependent on him. He is not interruption in our work, but is the Purpose of it. We are not doing him a favour by serving. He is doing us a favour by giving us an opportunity to do so

Logo of the company

Performance Highlights in 2010-11

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Business Division Broking

Business Highlights Market share of equities increase from 3.4% in 2007-08 to 3.76% in 2010-11 Customer base for retail equities increased 35.8% from .44 mn in 2009-10 to .06 mn in 2010-11. Published in-depth and thematic reports on INCH,politics,rural india,infrastructure,self commodities, utilities and India worming. Receive Insurance Broking License. Forged alliances with major insurance companies for the distribution of life and nonlife products. Alter the product mix in favor of traditional products like Endowment Products. Introduce the family office platform. Raised around Rs.1.8 bn in the largest single day debenture listing of its kind. Received in principle approval for sitting up of Mutual Funds. Establish the infrasture and knowledge capital for Office Store Asset Management Services.

Insurance

Wealth and asset Management

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A BMA WEALTH CREATORS LTD outlet offers the following services:

Online BSE and NSE executions.

Free access to invest advice from BMA WEALTH CREATORS LTDs Research team.

Daily Research Reports and Market Review (Market Mantra). Pre Market Report (Market Mantra by inserting proper dates).

Daily trading calls based on Technical Analysis. Personalized Advice Live Market Information. Depository Services: De-mat and Re-mat Transactions. Derivatives Trading. Commodities Trading. IPOS & Mutual Funds Distribution. Internet- based Online Trading(TT-Manager).

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PRODUCTS

EQUITY

MUTUAL FUND

COMMODITIES

PMS

DERIVATIVES

Wealth and asset Management Services

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CHAPTER II : PROJECT DETAILS


Executive Summary
INTRODUCTION OF THE STUDY

The project attempts to estimate the market potential of De-mat and Trading account . The project is also deals with the competitive analysis of other companies. De-mat and Trading account offered by various companies. The study was undertaken for identifying potential customer who will be interested in De-mat account, Trading a/c, PMS, IPO, Mutual Fund. Primary research has been conducted to collect data from the respondents on the basis of questionnaire.

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BRIEF DESCRIPTION OF THE PROBLEM

OBJECTIVES OF THE PROJECT

To know about the peoples preference for investment whether investment or trading. To understand the frequency of investment in the market To study the investment trends of the people in the stock market. To understand how much people invest at a time To know that for how much period people invest in stock market To understand the expected return of people from investment To know on what basis people invest in stock market The preference of people for investment in a particular sector To analyze the preferred price range of share by people To understand the peoples investment strategy To find out the common mistakes made by investors To define certain views for making money in stock market

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SECONDARY OBJECTIVES:-

To know how much potentially has India BMA WEALTH CREATORS LTD of De-mat and Trading account opening in Kolkata. To know the current market condition of De-mat and Trading account. Competitive analysis with other company in Kolkata for this particular segment.

RESEARCH METHODOLOGY

RESEARCH APPROACH
To achieve this objective I have conducted a survey and then collected data and analyzed it and lastly find out the needed results

SAMPLING METHOD
I have used simple random sampling method for my research

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SOURCES OF DATA COLLECTION


Data sources of are two types

Primary Data sources Secondary Data sources SAMPLE SIZE


I used 50 samples for my study

STATASTICAL TOOL USED FOR DATA ANALYSIS


PERCENTILE METHOD

AREA OF STUDY
North Kolkata, South Kolkata, Central Kolkata.

The project started by approaching BMA WEALTH CREATORS LTD Ltd to know about the market potential for De-mat account in Kolkata, with reference to the other companies operating in the same area. There after some area were according to convenience where in survey conducted on that area to find out how much market potential of companies product De-mat account,and also find out what other facilities and services the target audience wants regarding products.some area was selected from Kolkata,and the name of the area are north Kolkata, south Kolkata , central Kolkata areas under the India BMA WEALTH CREATORS LTD Ltd branch at Sobhabazar , at 21/1 , Horodhar Lane Kolkata-700005

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The study was deal with market potential of De-mat account and Trading account offered by company and PMS , MF, IPO of different companies sales by India BMA WEALTH CREATORS LTD Ltd. This will be reflected from the question contained in the questionnaire discussed later in the project report.

a) Sample: The sample was selected for stock broker for De-mat account; I started interviewing with stock broker for De-mat account and Trading account.

b) Description of the sample: The sample for De-mat account and Trading account all stock broker in north Kolkata, south Kolkata, central Kolkata.

c) Sample Size: Total sample size was restricted to 100 for all segments

in the north Kolkata, central Kolkata south Kolkata.

d) Tools: The tool that was used to conduct the study was questionnaire designed by me , which was mixture of open ended and close ended question. The questionnaire was designed in a such so as to cover the relating to De-mat a/c. e) Method of data collection: All the data was collected through one to one interview. All the question discussed above were explained to the respondent proper care has been taken to see that respondent understand the question clearly and answer to in without any hurry. All the respondent were

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interviewed at their convenience so that there is no chance that the interviewer comprehends. The responses clearly without suffering from any ambiguity.

Limitation of the Project

I have collected all the datas by questioning directly to the customers or to the employee of the brokerage firms, so they may provide wrong information to me. Most of the customers are not interested to give the answer of all the questions, so it generally creates a huge problem at that time.

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DEMAT ACCOUNT Definition: De-mat account is a safe and convenient means of holding securities just like a bank account is for funds. Today, practically 99.9% settlement (of shares) takes place on De-mat mode only. Thus, it is advisable to have a Beneficiary Owner (BO) account to trade at the exchanges.

Bank Account Vs De-mat Account Basis Of Differentiatio n Form of Holdings/Dep osits Used for

S. No.

Bank Account

De-mat Account

1.

Funds Safekeeping of money Transfer of money (without actually handling money) A bank of choice

Securities Safekeeping of shares Transfer of shares (without actually handling shares) A DP of choice (can be a bank) Mandatory (effective from April 01, 2006)

2.

3.

Facilitates

4.

Where to open Requirement of PAN Number

5.

Not Mandatory

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6.

Interest accrual on holdings

Interest income is subject to the applicable rate of interest AQB* maintenance is specified for certain bank accounts Available

No interest accruals on securities held in demat account

7.

Minimum balance requirement Either or Survivor facility

No such requirement

8.

Not available

AQB - Average Quarterly Balance

S. No. 1. 2.

BASIS OF SIMILARITY Security and Convenience Number of accounts Transfer of deposits (funds or securities) Physical transfer of money/securi ties Nomination Facility

PARTICULARS Both are very safe and convenient means of holding deposits/securities No legal barrier on the number of bank or demat accounts that can be opened Funds/securities are transferred only at the instruction of the account holder

3.

4.

Physical transfer of money/securities is not involved

5.

Available

Benefits Of De-mat Account:

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1. A safe and convenient way of holding securities (equity and debt instruments both). 2. Transactions involving physical securities are costlier than those involving dematerialized
securities (just like the transactions through a bank teller are costlier than ATM transactions). Therefore, charges applicable to an investor are lesser for each transaction. 3. Securities can be transferred at an instruction immediately. 4. Increased liquidity, as securities can be sold at any time during the trading hours (between 9:55 AM to 3:30 PM on all working days), and payment can be received in a very short period of time. 5. No stamp duty charges. 6. Risks like forgery, thefts, bad delivery, delays in transfer etc, associated with physical certificates, are eliminated. 7. Pledging of securities in a short period of time. 8. Reduced paper work and transaction cost. 9. Odd-lot shares can also be traded (can be even 1 share). 10. Nomination facility available. 11. Any change in address or bank account details can be electronically intimated to all companies in which investor holds any securities, without having to inform each of them separately. 12. Securities are transferred by the DP itself, so no need to correspond with the companies. 13. Shares arising out of bonus, split, consolidation, merger etc. are automatically credited into the De-mat account of the investor. Shares allotted in public issues are directly credited into De-mat account of the applicants in quick time. Opening a De-mat Account To start dealing in securities in electronic form, one needs to open a De-mat account with a DP of his choice. An investor already having shares in physical form should ensure that he gets the account opened in the same set of names as appearing on the share certificate; otherwise a new account can be opened in any desired pattern by the investor.

14.

Getting started 1. Choose a DP 2. Fill up an account opening form provided by DP, and sign an agreement with DP in a standard format prescribed by the depository.

Documents to be attached

Passport size photographs Proof of residence (POR) - Any one of Photo Ration Card with DOB / Photo Driving License with DOB / Passport

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3. DP provides the investor with a copy of the agreement and schedule of charges for his future reference. 4. DP opens the account and provides the investor with a unique account number, also known as Beneficiary Owner Identification Number (BO ID).

copy / Electricity bill / Telephone bill Proof of identity (POI) Any one of Passport copy / Photo Driving License with DOB / Voters ID Card / PAN Card / Photo Ration Card with DOB PAN card

Note:

The agreement required to be signed by the investor details the rights and duties of the investor and DP. DP may revise the charges by giving a 30 days prior notice. SEBI has rationalized the cost structure for inaction by removing account opening charges, transaction charges for credit of securities and custody charges, effective from January 28, 2005.

Maximum Number of holders in a De-mat Account A maximum of three persons are allowed to open a joint De-mat account in their names. DEMATERIALISATION Definition: Dematerialization is the process of converting physical shares (share certificates) into an electronic form. Shares once converted into dematerialized form are held in a De-mat account. Dematerialization Process:

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An investor having securities in physical form must get them dematerialized, if he intends to sell them. This requires the investor to fill a De-mat Request Form (DRF) which is available with every DP and submit the same along with the physical certificates. Every security has an ISIN (International Securities Identification Number). If there is more than one security than the equal number of DRFs has to be filled in. The whole process goes on in the following manner :--

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THINGS INVESTORS SHOULD KNOW ABOUT ACCOUNT OPENING AND DEMATERIALISATION

Providing the bank account details at the time of account opening It is mandatory for an investor to provide his bank account details at the time of opening a Demat account. This is done to safeguard investor's own interests. There are two major reasons for this: 1. The interest and dividend warrants can't be en-cashed by any unauthorized person, as the bank account number is mentioned on it. 2. It is convenient and time saving, as dividends and interests given by the companies can be directly credited to the investor's bank account (through ECS facility, wherever available). Change in bank account details It is possible for an investor to make changes to the details of his bank account. The investor must inform any change in his bank account details to his DP. This enables him to receive the cash corporate benefits (such as dividends, interests) directly into his account in time and discourages any unauthorized use by any second party. Change in the address of investor as provided to the DP Any change in your address should be immediately informed to DP. This enables DP to make necessary changes in the records and informing the concerned companies about the same. Opening multiple accounts An investor is allowed to open more than one account with existing DP or with different DPs. Minimum balance of securities required in De-mat account There is no stipulated minimum balance of securities to be kept in a De-mat account. Account opening and ownership pattern of securities One must make sure to open a De-mat account in the same ownership pattern in which the physical securities are held. For example: If you have two share certificates, one in your individual name (say 'X') and the other held jointly with some other individual (say 'XY'), then in

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such a case you will have to open two different accounts in respective ownership patterns (one in your name i.e. 'X' and the other account in the name of 'XY'). Same combination of names on certificates but different sequence of names on the certificates or De-mat account Regulations provide that the client receives a contract note indicating details like order number, trade number, time, price, brokerage, etc. within 24 hour of the trade. In case of any doubts about the details of the contract note, you (investor) can avail the facility provided by NSE, wherein you can verify the trades on your website www.nseindia.com/content/equities/eq_trdverify.htm. The Exchange generates and maintains an audit trail of orders/trades for a number of years, and you can counter check details of order/trade with the Exchange. Holding a joint account on "Either or Survivor" basis like a bank account No investor can open a De-mat account on "E or S" basis like a bank account. Allowing somebody else to operate your De-mat account It is possible for an account holder (Beneficiary Owner) to authorize some other person to operate the De-mat account on his behalf by executing a power of attorney. After submitting the power of attorney to the DP, that person can operate the account on behalf of the beneficiary owner (BO).. Addition/deletion of the names of the account holders after opening the account It is not possible to make changes in the names of the account holders of a BO account. A new account has to be opened in a desired holding/ownership pattern. Closing a demat account and transfer of securities to another account with same or different DP An investor, if he wants, can also close his demat account with one DP and transfer all the securities to another account with existing or a different DP. As per a SEBI circular issued on November 09, 2005, there are no charges for account closure or transfer of securities by an investor from one DP to another

Freezing/Locking a demat account The account holder can freeze his demat account for a desired time period. A frozen account prevents securities to be transferred out of (Debit) and transferred into (Credit) the account. Dematerialised shares do not have any distinctive number Dematerialised securities are fungible assets. Therefore they are interchangeable and identical. Rematerialisation The process of getting the securities in an electronic form, converted back into the physical form

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is known as Rematerialisation. An investor can rematerialise his shares by filling in a Remat Request Form (RRF). The whole process goes on as follows: ---

Note:

Depository - An organization that facilitates holding of securities in the electronic form and enables DPs to provide services to investors relating to transaction in securities. There are two depositories in India, namely NSDL and CDSL. As per a SEBI guideline, the minimum net worth stipulated for a depository is Rs.100 crore. NSDL/CDSL - The securities are held in depository accounts, like the funds are held in bank accounts. There are two depositories in India namely NSDL and CDSL. NSDL (National Securities Depository limited) was established in August 1996 and is the first depository in India. CDSL (Central Depository

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Securities Limited) is the other depository and was established in 1999.

DP (Depository Participant) - A Depository Participant can be a financial organization like banks, brokers, financial institutions, custodians, etc., acting as an agent of the Depository to make its services available to the investors. There are a total of 1334 DPs registered with SEBI, as on March 31, 2009 and each DP is assigned a unique identification number known as DP-ID.

Trading account: It is that type of account with the help of which a De-Mat account holder can buy or sell shares. India BMA WEALTH CREATORS LTD Ltd. Provide their customer software Trade Terminal for trading by free of cost and unlimited number of scripts.

Formalities required for opening of De-Mat and Trading a/c in India BMA WEALTH CREATORS LTD Ltd. For Individual PAN Card(compulsory for all joint holders) Address proof of all joint holders Specimen copy of cheque

For NRI Foreign and Indian Address proof PAN Card(compulsory) Bank a/c indicating type of a/c as NRE/NRO Specimen copy of cheque

For HUF Address proof and identity proof of karta PAN Card of HUF(compulsory) Specimen copy of cheque Declaration giving details of the family members of the HUF with their names, date of birth & relationship with the karta.

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For Minor Minor PAN Card Birth certificate of minor Address and identity proof of guardian Specimen copy of cheque

India BMA WEALTH CREATORS LTD offer three types of De-Mat a/c and Trading a/c these are as follows:-

Individual Account Account opening charge 555/Margin Money- 2555/- (minimum) Exposure 3 times for intraday & 5 times for delivery. Software installation charge- NIL Annual Maintenance Charge- NIL Brokerage- Intraday-.05% & Delivery-.50%

Joint Holders Account Account opening charge-555/Margin money- 2555/-(minimum) Exposure- 3 times for intraday & 5 times for delivery Software installation charge- NIL Annual Maintenance Charge- NIL Brokerage- Intraday-.05% & Dilivery-.50%

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DRAWBACKS OF ALL BROKERAGE FIRMS

DRWABACKS OF HDFC SECUERITIES They are not providing good customer services. Their brokerage charge is very high. They are not sending the daily transaction report through sms, mail, call, courier. They take a very large time for account opening. DRAWBACKS OF SHAREKHAN Their management team is not serious. Their brokerage rate is not fixed. Take large time for account opening. They give wrong information at the time of opening the account. They dont send daily transaction report

DRAWBACKS OF INDIABULLS Management team is not serious. Brokerage is very high. Dont send proper transaction report daily. Take time for opening an account.

DRAWBACKS OF ICICI DIRECT

Brokerage is very high.

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Brokerage is not fixed. Dont sending right transaction report. Providing wrong information at the time of account opening. Worthless customer service. Take a huge time for account opening. DRAWBACKS OF ANGLE BROKING Take time for account opening. Dont give good advice when it is needed.

DRAWBACKS OF KOTAK SECUERITIES They do not send proper transaction report to their clients. They do not give right proposal to their clients at the right time. Their brokerage is not fixed. Their management team is not good. DRAWBACKS OF RELIGARE Dont send transaction report properly. Dont give right advice to their clients. Take time for opening an account. They are not serious about their work. Unauthorized dealing with a/c. DRAWBACKS OF BMA WEALTH CREATORS LTD Management team is not serious. Dont send proper transaction report.

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Wrong information at the time of account opening. Brokerage is very high. Take time in case of account opening. DRAWBACKS OF RELIANCE MONEY Brokerage is not fixed. Take a huge time for account opening. They dont take the customer problem seriously.

COMPARITIVE STUDY BETWEEN DIFFERENT BROKERAGE FIRMS:

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A/C opening charge- 900/Name of the software used- ODIN Software installation charge- Nil Maintainance charge- Nil Exposure- 10 times ( For Intraday) Name of the bank with the help of which customer get the facility of net banking- HDFC, ICICI , AXIS Bank, ,SBI Bank, Standard Chartered Bank. Services provided- Equities,Derivatives,ebroking,PMS,IPO,Commodities,Depository Services. DP sell charge- included in the a/c opening. Brokerage- intraday- .03% & Delivery-.3% Transaction Report- Through email (Free of Cost) Prepaid Scheme- Available. Types of trading accounts provided- De-Mat a/c, Trading a/c ,Bank a/c. Network- 2,30,234 customers in over 13 cities and 80 business locations Margin money- it is not restricted. Secrecy- 128-bit SSL technology to ensure the highest security on online transactions.

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A/C opening charge- 799/Name of the software used- Sun Java. Software installation charge- NIL Maintenances charge- 500/- from 2nd year. Exposure- 5 times for intraday. Name of the bank with the help of which customer get the facility of net banking- HDFC ,SB I, ICICI, Axis Bank. Services provided- Equity,IPO,PMS,Derivatives,Mutual Funds. Brokerage- Delivery-.50% & Intraday-.05% Transaction Report- Through mail/courier(Free of cost) Prepaid Scheme- not available. Types of trading accounts provided- De-Mat a/c, Trading a/c, Margin a/c. Network- 480 branches in 230 cities. Margin money- 5000/Secrecy- password cannot be accessed through internet.HDFC Secuerities offer the highest level of security such as 128-bit encrypton and SSL(Secured Socket Layer) technology.

A/C opening charge-975/Name of the software used- not available one can access through net.
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Maintenance charge- Rs.450/- from 2nd year. Exposure- 5 times for margin and 25 times for margin plus. Name of the bank with the help of which customer get the facility of net banking- ICICI(providing zero balance in saving account) Services provided- Equity,IPO,Commodities,Insurance,Mutual Funds, GOI bonds,Derivatives, Postal Savings. Brokerage- intra day-.10%-.15% Delivery- .4%-.85% Transaction Report- Through Courier(free of cost) Prepaid Scheme- not available. Types of trading accounts provided- De-Mat a/c, Trading a/c , Saving a/c. Network- 2124 branches across the countries and 19 foreign branches. Margin money- Rs.500/Secrecy- password provided to the customers and it can be changed by the customer only.

A/C opening charge- 555/Name of the software used- Trader Terminal. Software installation charge- Nil.

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No. of scripts provided by the software- unlimited. Maintainance charge- Nil. Exposure- 5 times (intra day) 3 times (delivery). Name of the bank with the help of which customer get the facility of net banking- HDFC Bank, Axis Bank, ICICI Bank. Services provided- Equity,IPO,MF,PMS,Commodities,Insurance,Wealth Management Services, Mortgages. DP sells charge- 15 per instruction + service tax. Brokerage- 0.01% to.05% intraday 0.1% to 0.5% deliveries. Transaction Report- sms, daily mail, daily courier, Prepaid Scheme- not available. Types of trading accounts provided- De-Mat a/c, Trading a/c , Margin a/c. Network- 1145 branches and 800000 customers. Margin money- minimum 2555/Secrecy- telephone logger with recorder.

A/C opening charge- 900/Name of the software used- PIB(Power India Bulls)

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Software installation charge- 750/No. of scripts provided by the software- unlimited Maintenance charge- nil Exposure- 3 times intraday and 8 times delivery. Name of the bank with the help of which customer get the facility of net banking- HDFC,IDBI,ICICI and Axis Bank. Services provided- Equity, Housing Loan, Personel Loan, Insurance. DP sell charge- 10/Brokerage- Intraday-.01% & Delivery-.5% Transaction Report- Through mail & courier(Free of cost) Prepaid Scheme- not available. Types of trading accounts provided- Cash a/c , Intra a/c, Margin a/c. Network- 718 branches and 4500000 customers across the country. Margin money- NIL Secrecy- use logger phone so that the broker cannot go beyond their word.

A/C opening charge-750/Name of the software used- Keat Software installation charge- NIL

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Maintainance charge- Rs.360/Exposure- 4 times of intraday. Name of the bank with the help of which customer get the facility of net banking- HDFC, AXIS Bank, ICICI Bank, SBI,City Bank,KOTAK. Services provided- Equity,IPO,MF. DP sell charge- 23/Brokerage- intraday- .03%-.06% & Delivery-.59%-.98% Transaction Report- Through mail (free of cost) Prepaid Scheme- not available. Types of trading accounts provide- De-Mat a/c ,Trading a/c, Margin a/c. Network- 890 branches and 63500 customers across the country. Margin money- 5000/Secrecy- Log in password changes after 14 days.

A/C opening charge- 415/Name of the software used- Java Software installation charge- 500/Maintainance charge- 300/-

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Exposure- 4 times( For Intraday) Name of the bank with the help of which customer get the facility of net banking- HDFC, ICICI , AXIS Bank, City Bank, Standard Chartered Bank. Services providedEquities,Derivatives,ebroking,PMS,IPO,Commodities,Depository Services. DP sell charge- included in the a/c opening. Brokerage- intraday- .03% & Delivery-.3% Transaction Report- Through Courier(Free of Cost) Prepaid Scheme- not available. Types of trading accounts provided- De-Mat a/c, Trading a/c ,Bank a/c. Network5,30,234 customers in over 377 cities and 1200 business locations Margin money- it is not restricted. Secrecy- 128-bit SSL technology to ensure the highest security on online transactions.

A/C opening charge- 750/Name of the software used- Java Software installation charge-NIL Maintainance charge-Rs.50/-p.a Exposure- 5 times(For Intraday)

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Name of the bank with the help of which customer get the facility of net banking- ICICI bank, AXIS bank, HDFC bank, IDBI. Services provided- Equity Trading,Derivatives,Forex,Commodity,IPO,MF & Insurance. DP sell charge- 12/Brokerage- intraday-.05%-.07%& Delivery-.25%-.40% Transaction Report- By mail(Free of Cost) Prepaid Scheme- not available. Types of trading accounts providedDe-Mat a/c ,Trading a/c ,Commodity a/c. Network- 10000 outlet in5000 different cities and 22 lakh customers. Margin money- it is not restricted. Secrecy- Extra Security Features with Secuerity Tocken which is the most secure and tested technology in the computer world.Customers account is safeguarded with a unique security number that changes every 32 seconds.

A/C opening charge- 450/Name of the software used- odin Software installation charge- 900/Maintenance charge- 250/- from 3rd year. Exposure- 20 times for intraday.

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Name of the bank with the help of which customer get the facility of net banking- AXIS bank ,ICICI bank, HDFC bank. Services provided- Equity,Commodities,Insurance,Wealth Management Services,Insurance,Investment Banking. DP sell charge- 8/Brokerage- intraday-.03% & Delivery-.3% Transaction Report- Through mail(Free of Cost) Prepaid Scheme- Not available. Types of trading accounts provided- De-Mat a/c, Trading a/c, Margin a/c. Network- 1837 locations more than 498 cities. Margin money-50000/- for R-ALLY & R-ALLY Lite. 10000/-for R-ALLY Pro. Secrecy- Password provided to the customer has to change every after 15 days.

A/C opening charge- 750/Name of the software used- Java ssn. Software installation charge- nil Maintenance chargeExposure- 4 times for intraday and delivery both. Name of the bank with the help of which customer get the facility of net
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banking- AXIS bank, HDFC bank, UBI, IDBI,City Bank. Services provided- Equity,IPO,MF,Derivatives,Commodities. DP sell charge- NIL Brokerage- intraday-.05%-.07% & Delivery-.25%-.40% Transaction Report- Through mail(Free of Cost) Prepaid Scheme- yes Types of trading accounts provided- Classic a/c (for sudden user) Spend Trade a/c(for frequent user) Network- 510 centers across 170 cities 2,18,000 customers. Margin money- Rs.5000/Secrecy- Security Socket Layer(SSL),a security that the information transmitted between customer and agent , given by Versign , universally accepted world wide web.The security encripton level in Sharekhan is 128 bit.

A/C opening charge- 650/Software installation charge- NIL Maintenances charge- NIL Exposure- 5 times for intraday and 7 times for delivery. Name of the bank with the help of which customer get the facility of net banking- HDFC Bank, SBI, ICICI Bank.
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Services provided- Equity,MF,Commodities,Derivatives,IPO,PMS. DP sells charge- 5/Brokerage- Intraday-.03% , Delivery-.30% Transaction Report- Through mail and courier (Free of Cost) Prepaid Scheme- not available. Types of trading accounts provided- De-Mat a/c, Trading a/c, Bank a/c. Network- 500 branches across 85 countries and 450000customers. Margin money- 650/Secrecy- telephone with recorder.

A/C opening charge- 731/Name of the software used- odin. Software installation charge- NIL Maintenances charge- 300/Exposure- 4 times, and if the person cant return money within 5 days then extra 15 days he will get and 16% charge will be taken for that. Name of the bank with the help of which customer get the facility of net banking- AXIS bank, ICICI bank, HDFC bank, SBI.

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Services provided- E broking, PMS, Investment advisory, Wealth Management Services, Commodity Trading. DP sells charge- 12/Brokerage- intraday-.03% & Delivery- .3% Transaction Report- Through courier(Free of Cost) Prepaid Scheme- Not available. Types of trading accounts provided- De-Mat a/c, Trading a/c , Margin a/c. Network- 120 branches across 120 cities and 31 regional offices. Margin money- 5000/Secrecy- Log in ID and Password change on a regular basis and telephone with recorder.

CHAPTER III : COLLECTION & ANALYSIS OF INFORMATION

DATA ANALYSIS
POTENTIAL KOLKATA: OF DE-MAT ACCOUNT OPENING IN

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Potential of openingof D E-MA a/c in k T olkata


Series1 14 12 10 8 6 4 2 0 14 12 9 7 6 5 4

Out of 76 datas the observation has been made

Ans.1

What is your education qualification?

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To invest in the stock market minimum 100000 or more than this should be the annual income level of the people. In India the per capita income in also increasing so we can say that there is a good opportunity for the online trading market. 1. For how long you have been trading with on line-trading? (a)1 year (c) 3 year Sample size 50 (b) 2 year (d) 4 year

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4 5 4 0 3 5 3 0 2 5 2 0 1 5 1 0 5 0

1 year 2 year 3 year 4 year

Y R EA

According to this survey we find that 44% people says that we are investing the money online from one year and 26% people says that we are investing the money online from 2 years and 19% to 11% people says that we are investing money online from 3 to 4 year. so we can say that now online trading is very popular in the modern market. 2. How will you describe your experience with on-line trading till date? (a) very easy to operate (b) very difficult to operate (c) not secure (d) Any other Sample size 50

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6 0 5 0 4 0 3 0 2 0 1 0 0 Ex perience I find it very easy to operate I find it very difficult to operate I feel it is not secure A other ny

According to this survey we find that 60% of people find very easy to operate and 15% people find difficult two operate and 10% and 15% people find no secure and any other. so we can say that online trading is very simple to operate and easy to under 3. What amount of money you invest normally ? (a) 50000 (c) 150000 to 2000000 Sample size 50
35 30 25 20 15 10 5 0 Money 50000 100000to150000 150000to200000 Any Other

(b) 100000 to 150000 (d) Any other amount

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According to this survey we find that 35% of people invest money normally 50000 and 28% of people invest money 100000to150000 and 23% and 14% of people invest money between 150000to200000 and any other. So we can say that the people are not invest more money in the share market because there is a great risk involved while doing the trading.

How often do you trade? (a)Daily (c) Monthly Sample Size 50


40 35 30 25 20 15 10 5 0 Tim e daily weekly m onthly m than 1 m ore onth

(b) Weekly (d) More than one month

According to this survey we find that 10% of people do trade Daily and 40% people do trade weekly and 32% and 18% people do trade month and more than month. So we can say that people are generally invest in stock market weekly basis.

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5 . Which trading you prefer? (a) On line trading (c) Both (b) Manual trading

Sample Size 50
50 40 30 20 10 0 Relationship On line trading Offline trading Both

According to this survey we find that 20% people prefer online trading and 32% people prefer offline trading rest of 48% people prefers both. So we can say that mostly people are awareness about the on line trading and because of this reason the mostly people are optimizing offline trading.

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6. Whether online trading settled in Indian investor psyche (a) Yes Sample Size 50 (b) No

70 60 50 40 30 20 10 0 Settleled Yes No

According to this survey we find that 30% people says yes and 70% people says no. so we can find that on line trading is not settled in the Indian psyche because some people are not experience towards online trading.

7. What shortcomings do you feel in Indian On-Line trading ? (a) Lack of awareness the investors about on-line trading (b) Shortage of domestic technical expertise (c) Shortage Of Infra structure (c) any other Sample Size 50

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50 40 30 20 10 0 Shortcomings Lack of awareness Shortage of expertise Shortage Of Infra structure any other

According to this survey we find that 15% of people says lack of awareness 49% says Shortage of expertise and 14% people says Shortage Of Infra structure and 22% says any other. So we can say that mostly people are shortage of experience about the Indian derivatives market or share market.

8. Which media would you prefer the most for investment? (a) T.V (c) Magazines (b) Newspaper (D) Journals

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60 50 40 30 20 10 0 Media T.V Newspaper Magazines Journals

According to this survey we find that 55% people Prefer T.V and 25% people prefer newspaper and 10% people prefer magazines and 10% people prefer journals. So we can suggest that mostly people are very easily grapped the knowledge through T.V.

9.What is your annual income?

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INTERPRETATION

58%respondent are having the income level of 100000200000 ,21% is having 200000-300000 , 12% in having300000-400000 , 7% of the total respondent are having income more than 400000 per annum and only 2% are having less than 100000 per annum.

To invest in the stock market minimum 100000 or more than this should be the annual income level of the people. In India the per capita income in also increasing so we can say that there is a good opportunity for the online trading market.

10.What percentage of your monthly household income could be available for investment?

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INTERPRETATION According to the data 23% of the total respondent invest less than 5% of their income, 41% respondents are saying that they invest 5%-10% of their monthly income (which is highest)

Whereas the 21% investor do the investment 10%-15% of their total monthly income,13 invest between 15%-20% of the total income and only 2% does more than 20% of their income invest in the market We can easily understand that 75% of the total population is having a good amount of investment, so the investment is their in the market, good number of people are ready to invest a good amount in the market 91% of respondent is in the income level of 100000 300000 (according to the last question analysis). So we can say that stock brokerage houses will have to do a good business with the help of Online trading system with few value addition services

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10.Where do you often invest your money?

INTERPRETATION

Highest number of respondent is having their investment in the equity that is 65% whereas the investment available for the mutual fund, term deposit and insurance is 14% ,12% and 9% So the investor for equity is high which is again showing the n number of opportunity for online trading

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11. What is the primary objective of your investment?

INTERPRETATION 13% of the respondent invest the money for the reason capital appreciation but most of the investor is having same motive that is source of income and retirement plan, wealth preservation and education funding for children or other are only 10% From the analysis we can have idea that the main objective of the investor to earn the money through trading in stock market77% of the respondent achieve their objective with the help of investment in the equity market, because most of the investment take place in the form of equity (explanation of 4th ans. ) So we can say that there is a huge potential in the market for the trading in the stock market

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12.Do you owe a Computer?

INTERPRETATION

78% of the total respondent who are dealing with the stock market is having computer in their house and only 22% is not having computer in their house The people who is having computer that is 78% can also go for online trading which can be a large number of people who will go for online trading. they dont need to do a additional investment for computer to go for online trading

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13. To operate a computer is easy for me

INTERPRETATION

76% (26+51) of the total respondent believe that operate a computer is easy for me whereas 20%(13+7) of the respondent is having problem to operate a computer out of that 20% , 75 believe that they cant go for computer So ,if 78% of the people who are dealing with the stock market is having computer at their house and around 76% of the same population dont have any problem to operate

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a computer So around 60 % is their who is having computer and they dont have problem to operate a computer.

14. Online trading is a secure way of trading

INTERPRETATION

71% of the respondent is having a positive thinking that online trading is a secure way of trading whereas 185 of the respondent believes that online trading is not a secure way of trading Satisfaction about the process, by which they will be going to do a trading that is online trading, should be there in the mind of the customer. If they believe that their is no risk over the money which they are going to invest in the market with the help of online trading, there will be a perception to go for online trading at least one time

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15 Online trading is easy and fast way of trading?

INTERPRETATION

51% of the total respondent believe that online trading is a easy task Whereas 41% of the respondent believes that to deal with online Trading is not a easy task and 85 was confused to anything about that the trading via internet is a easy task or not There is a difference between the people who believe and who dont believe is not very big that is only 10% , the reason of this

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problem can be if a person is doing its investment on its own he or she think of the problem of being mistaken in the transaction. So there is a need of proper training to do trading online

16. Introduction of online trading helped to attract the new Investors thus increasing the trading volumes at Stock Market?

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DE-MAT ACCOUNT IN DIFFERENT COMPANIES:

14 12 10 8 6 4 2 0 14

12

10

9 6 5 5 4 4 3

Series1 2 1

Out of 76 datas the observation has been made

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CHAPTER IV : PROJECT FINDINGS & RECOMMENDATIONS


FINDINGS

1. For how long you have been trading with on line-trading? According to this survey we find that 44% people says that we are investing the money online from one year. 11% people says that we are investing money online from 4 year. so we can say that now online trading is very popular in the modern market.

2. How will you describe your experience with on-line trading till date? According to this survey we find that 60% of people find very easy to operate. and15% people find no secure. so we can say that online trading is very simple to operate and easy to understand

3. What amount of money you invest normally?

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According to this survey we find that 35% of people invest money normally 50000. 14% of people invest money between 150000to200000. So we can say that the people are not invest more money in the share market because there is a great risk involved while doing the trading.

4.

How often do you trade? According to this survey we find that 10% of people do trade Daily. 18% people do trade more than month. So we can say that people are generally invest in stock market weekly basis.

5. Which trading you prefer? According to this survey we find that 20% people prefer online trading and 32% people prefer offline trading. So we can say that mostly people are awareness about the on line trading and because of this reason the mostly people are optimizing offline trading.

6. Whether online trading settled in Indian investor psyche According to this survey we find that 30% people says yes and 70% people says no. so we can find that on line trading is not settled in the Indian psyche because some people are not experience towards online trading.

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7. What shortcomings do you feel in Indian derivatives market? According to this survey we find that 37% of people says lack of awareness 49% says Shortage of expertise and 14% people says any other. So we can say that mostly people are shortage of experience about the Indian derivatives market or share market.

8. Which media would you prefer the most for investment? According to this survey we find that 41% people Prefer T.V and 39% people prefer newspaper and 20% people prefer magazines. So we can suggest that mostly people are very easily grapped the knowledge through T.V

RECOMMENDATIONS
Most of the people do not want to invest in stock market more than 2 lack. Many people take decision to invest in stock market as per opinion of their friends and relatives. People prefer to invest in stock market rather than trading People who invest in stock market have some investment knowledge & understanding regarding stock market.

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People who invest in stock market have experience of stock market average 2 to 4 years. Most of the people make investment in stock market weekly or monthly. People would like to invest about 40% of their saving in stock market. People like to invest up to RS 10,000. At a time Most of the people expect 15 % return of their investment. Most of the people invest on the basis of their own study, brokers advice & market situation.

Most of the people prefer price of share about 50 to 100 Rs.

CONCLUSION DERIVED FROM DATA ANALYSIS

Investor should Invest in company which give good return to shareholder & have good performance. Investor should take delivery and wait up to sufficient return

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Investor should go for Long term investment in powerful companies in recession time Investor should Study the companies, make your own policies for investment and do not fall victim of fear and greed

Limitations

Some of the respondent does not give proper answers of questions.


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Respondent refuse to give answers of questions.

It is difficult to complete the research well in 40 days.

Some respondent tries to avoid feeling questionnaire.

CONCLUSION DERIVED FROM DATA ANALYSIS


Conclusion and Recommendation:

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After completing my market survey I found so many drawbacks about this company and as per my knowledge I suggest points which should be taken by company for good market response and to increase their business in Kolkata. These points are discussed bellow:-

Brokerage should be fixed.

To increase the security it can improve the reliability of the customers towards the company. BMA WEALTH CREATORS LTD should have to organize various promotional tools to improve their products. It is necessary to make two separate branches one is online and other is offline as like Indiabulls appointment is mendatory to enter into the rooms.

Provide free vas sms service to the customers.

SCOPE FOR FURTHER STUDIES

BMA WEALTH CREATORS LTD have to provide customer online Mutual Fund invest facility.

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To increase the customer it is require to motivate not only corporate but also every individuals and marketing should visit their house which HDFC, ICICI direct , Reliance have already done this procedure.

Securities are not so much reliable, RM can trade without taking the permission of the client. Customer is not very much aware about their product. HDFC, ICICI direct provide their customers three types of account (de-mat a/c, trading a/c, bank a/c) but BMA WEALTH CREATORS LTD provide only De-mat a/c and Trading a/c. India BMA WEALTH CREATORS LTD provide life time facility by giving only Rs.900, which is very cheap.

ANNEXURE

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BIBLIOGRAPHY:

BOOKS:

Financial Management, written by I M Pandey

Websites:
1) www.bmawc.com 2) www.google.com 3) www.nse.india.com 4) www.cdsl.com 5) www.nsdl.com

OTHERS: 1. LMS (Lead Management System) 2. YELLOW PAGES.

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APPENDIX:

Questionnaire
Dear respondent, I am student of MBA. I am working on the project of Investment Habits of people towards online Share trading at BMA Wealth Creators Kolkata . You are requested to fill the questionnaire to enable, to undertake the study on the said Project. Name. Occupation Address Phone no.
1. For how long you have been trading with on linetrading? (a)1 year (c) 3 year (b) 2 year (d) 4 year

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2 .How will you describe your experience with on-line trading till date? (a) very easy to operate (b) very difficult to operate (c) not secure (d) Any other

3.

What amount of money you are invested normally? (a) 50000 (c) 150000 to 2000000 (b) 100000 to 150000 (d) Any other amount

4.

How often do you trade? (a)Daily (c) Monthly (b) Weekly (d) More than one month

5. In which trading you will prefer? (a) Online trading (c) Both (b) offline trading

6. According to you online trading settled in Indian investor psyche (a) Yes (b) No
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7. What shortcomings do you feel in Indian On-line Trading ? (a) Lack of awareness the investors about on-line trading (b) Shortage of domestic technical expertise (c) Shortage Of Infra structure (d) If any other

8. Which media would you prefer the most for investor? (a) T.V (c) Magazines (b) Newspaper (d) Journals

9. What is your annual income? (a) Below 100000 2,00,000 (c) 2,00,000 3,00,000 4,00,000 (b) (d) 1,00,000 3,00,000

10. What percentage of your monthly household income could be available for m investment? (a) Less than 5% 10%
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(b)

5% to

(c) 20%

10% to 15%

(d)

15% to

11. Where do you often invest your money?

(a) Equity Mutual fund (c) Insurance Term deposits (e) Others

(b) (d)

12. What is the primary objective of your investment? (a) Capital appreciation of income (c) Retirement planning preservation (e) Education funding /others (b) Source (d) Wealth

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13. Do you owe a Computer? (a) (b) Yes No

14. Online trading is a secure way of trading (a) (c) Strongly agree Cant say (b) (d) Agree Disagree

15. Online trading is easy and fast way of trading? (a) (c) Strongly agree Cant say (b) (d) Agree Disagree

16. Introduction of online trading helped to attract the new Investors thus increasing the trading volumes at Stock Market?

(a) (c)

Strongly agree Cant say

(b) (d)

Agree Disagree

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THANK YOU

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