DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

February 20, 2011

FINAL PAPER SUBJECT PROJECT MANAGER VIETNAM MBA CLASS INTAKE 16

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Professor: MARC TONNON | Student: Vo Thuy Tran KATE Vo

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

TABLE OF CONTENTS
1. PROJECT CHARTER .........................................................................................................1 1.1 Project purpose:................................................................................................................1 1.2 Measurable project object and related success criteria: .................................................1 1.3 Requirement: ....................................................................................................................2 1.4 Project description: ..........................................................................................................2 1.5 Risk....................................................................................................................................3 1.6 Milestone schedule. ...........................................................................................................3 1.7 Summary budget: .............................................................................................................4 1.8 Project approval: Investor. ..............................................................................................4 1.9 Manager and staff of project:...........................................................................................4 2. SCOPE MANAGEMENT PLAN.........................................................................................4 2.1 Project scope management ...............................................................................................4 2.1.1 2.1.2 2.1.3 Product scope description: .....................................................................................4 Project exclusion .....................................................................................................6 Project constraints ..................................................................................................6

2.2 The work breakdown structure (WBS) ...........................................................................7 2.3 WBS dictionary.................................................................................................................7 3. Requirements managements plan ......................................................................................10 4. Schedule management ........................................................................................................11 4.1 Milestone list ...................................................................................................................11 4.2 Network diagram ............................................................................................................13 5. Cost management plan .......................................................................................................13 5.1 Activities cost estimates ..................................................................................................13 5.2 Cost baseline, expenditures and funding requirement ..................................................14 6. Quality management plan ..................................................................................................14

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

7. Process improvement plan .................................................................................................15 8. Human resource plan .........................................................................................................16 8.1 Project organization chart ..............................................................................................16 8.2 Role and responsibilities .................................................................................................16 9. Communication management plan ....................................................................................18 10. Risk management plan .......................................................................................................19 11. Procurement plan ...............................................................................................................21

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

1.

PROJECT CHARTER
1.1 Project purpose:
1

In 2005, Vietnam has a mini population explosion because people think that the baby born under the auspices of a pig (12 animal designations) will have good fate. Therefore, in 2008 demand of kinder garden increase rapidly. The same situation will happen in 2011, so 2012 will be the golden time to join this market. That is the reason why the project has been undertaken. High profit investment in education industry. Respond demand of preschool children in local.

1.2
-

Measurable project object and related success criteria:

Building a kinder garden has capacity server for 100 children. Set up operating process. Set up specialized program for kinder garden. Recruit and training staff. Objectives of project are build up a kinder garden has good facilities,

advanced program and bring good feeling to parent and children. These elements will attract customer to develop business. Above all, education is a human field, so the principles of this project and this business is create good environment to develop children. Each and every child is a unique miracle of nature, as special and individual as clouds and snowflakes, but all members of the human family. We will acknowledge and respect the singular character of each child, while gently guiding each child in a general direction toward fun and fulfillment, gradually reinforcing the sameness in all of us. The Kinder Garden will reach into the child to evaluate special skills of music, imagination, physical, and other abilities, allowing personality and

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

spirit to germinate in a loving, caring way. It is our fervent, sacred duty to work hand in hand with parent and child to build further structure upon the solid foundation we will establish, and enhance the gifts each child holds within. The Kinder Garden School will lovingly care and cultivate each child as a flower in our Garden, to realize as fully as possible the potential that resides in each and every one. As the purpose of project, it has high requirement in training to achieve the goal, such as service training, equipment training, and curriculum training
2

1.3

Requirement:

Establish a kindergarden has good curriculum and facilities for children develop their body and mind in the age of 3 to 6. Requirement in detail: Constructing supplier: guarantee the building is suitable and safety to be use as a kinder garden. Program: science and suitable, modern to meet the need of children development. Operating process and staffs: appropriate with the strategy of kinder garden.

1.4
-

Project description:

Establish a private kindergarden has capacity serve for 100 children Location: Tuy Hoa Phu Yen Timing: 1 years from Jul 2010 t0 Jul 2012. Set up curriculum for 3 grade in kinder garden 3 years old 4 years old 4 years old 5 years old 5 years old 6 years old Recruit and training staff include:

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

School board Teachers Other staffs

1.5
-

Risk

Quality of building was not attained Curriculum is not authorized by Education department of local. Escalation of time project can not finish on the season of the beginning of term escalation budget.

1.6

Milestone schedule.
Months 7 8 9
10 11 12

1/2012 2 3 4 5 6 7

1. Administrative formality set up 2. Constructing 3. Set up curriculum 4. Recruit and training Milestone 1 (manager of

school) 5. Set up operation

process 6. Recruit and training 2 (others staffs) 7. Accomplish running and

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

1.7
-

Summary budget:
3
4

(billion VND)

Real estate:

Constructing : 3.5 Equipment: 0.5 0.2

Set up program: Other : 0.8

Total:

8 billion VND

1.8 1.9
-

Project approval: Investor. Manager and staff of project:

1 project manager 1 construction expert 3 specialized expert ( education, preschool) 2 HR 2 administrative

2.
2.1

SCOPE MANAGEMENT PLAN

Project scope management
2.1.1 Product scope description:

Children attend kinder garden to learn to communicate, play, and interact with others appropriately. A teacher provides various materials and activities to motivate these children to learn the language and vocabulary of reading, mathematics, and science, as well as that of music, art, and social behaviors. For children who previously have spent most of their time at home, kindergarten may serve the purpose of helping them adjust to being apart from their parents without anxiety. It is their first opportunity to play and interact with a consistent group of children on a regular basis.

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Facility: Completed construction has large classrooms, each measuring over 700 sq. ft. The attractive colors and numerous windows in each classroom provide a bright and cheerful environment in which children can play and learn. The hallway has been widened to allow more room for parents and children at drop off and pick up time. The glass windows in the director's office give a clear view of the entrance and hallway at all times. During school hours, the education wing is used solely for the kindergarten, and is safely secured from the rest of the building. Outside It has a large playground area where the children can use riding toys such as wagons, scooters and tricycles. It also has a climbing structure, pails, shovels, and construction type trucks are available for the children to use in the sand area. Curriculum: The goal of curriculum foster the cognitive and creative potential of every child in a stimulating environment. It provide a developmentally appropriate curriculum in an academic setting following the Department of Early Education and Care Curriculum Guidelines. The program's curriculum and teaching methods are grounded principles of child development. Goals for 3-4 age Classes are: - To provide opportunities for child to lead in activities and carry out simple experiments. - To give children the ability to articulate and express their emotions and understanding on various topics. Goals for 4-5 age Classes are: - To provide a range of learning experiences catering to each childs own strengths Goals for 5-6 age Classes are: - To allow children to explore and learn through group assignments and activities
5

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Staff: Staff is deeply committed to children and to providing a nurturing and comfortable environment. All staff meet monthly to plan and coordinate curriculum. The staff also participates in Early Childhood conferences and workshops. All teachers meet or exceed the Early Education and Care Department requirements for teacher certification. The kindergarten teachers have certification from the Department of Education. Staff also is able to draw upon their own experiences as parents themselves. As the staff feels communication is of utmost importance, parents are welcome to meet at any time with the teachers and/or the Director about any concerns or questions they may have. 2.1.2 Project exclusion This project launching base on demand of investor, all items of project perform according researches of expertise that investor approved. This project does not take responsibility for success of business after finish (example: quantity of pupil, parents satisfaction degree, aesthetic of building ) 2.1.3 Project constraints The budget of project limited in 8.5 billion VND. The milestone schedule in project charter has to obey by all stakeholders. Breaches of contracts relevant have to treat base on each contract items.
6

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

2.2

The work breakdown structure (WBS)

Establish a private kinder garden

1. Facilities

2. Curriculums

3. Staffs

4. Administrative formality

Base Building

Recruitment

Facilities

Equipment

Training

Curriculums

Curriculums training

Equipment training

Service training

2.3

WBS dictionary
1.1 Facilities/ Base Building of - Put building project out to contract. - Supervise project. - Dealing with supplier all issue relevant. Aug 1, 2011 Aug 30, 2011 : put project out to contract, Sep 1, 2011 Mar 30, 2012: base building, April 1, 2012 June 30, 2012 : decorating. - Administrative formality - Fit up equipment 3.5 billion VND Quality approval by MOC and MOE

Description work Schedule milestones

Associated schedule activities Cost estimates Quality requirements

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Contract information

Contract of construction

Description work

Schedule milestones

Associated schedule activities Cost estimates Quality requirements Contract information

1. 2 Facilities/ Equipment of - Learning about appropriate equipment for purpose of kinder garden - Fit them up - Testing Jan 30, 2012 Mar 30, 2012: learning and set up Apr 1, 2012 - May 30, 2012: purchasing June 1, 2012 June 25, 2012: fit up June 26, 2012 June 30, 2012: testing - Base building

0.5 billion VND

- Purchasing contract - Fit up contract 2.Curriculums of Set up curriculum appropriate to purpose of school. Curriculum is based on research that has been done throughout the world, then taking that research and combining it to create a curriculum that has the most impact on pupils by using the best teaching practices and methods for development and later learning. Aug 1, 2011 - Dec 30, 2011: learning Jan 1, 2012 Mar 30, 2012: set up curriculum. - Administrative formality

Description work

Schedule milestones Associated schedule activities Cost estimates Quality requirements Contract information

0.2 billion Approval by MOE

Description work

3.1 Staffs/ Recruitment of Recruitment staffs for school, include: board, teacher, other staffs

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Schedule milestones

Nov 1, 2011 Dec 15, 2011: recruit managers of school Apr 4, 2012 Apr 30, 2012: recruit teaches and other staff
9

Associated schedule activities Cost estimates Quality requirements

Contract information

50 million teachers meet or exceed the Early Education and Care Department requirements for teacher certification. The kindergarten teachers have certification from the Department of Education Labor contract

Description work Schedule milestones Associated schedule activities Cost estimates Quality requirements Contract information

3.1 Staffs/ Training/ Curriculum training of Training staffs understand curriculum, and skill to perform best. Dec 16, 2011 Jan 30, 2012: managers training May 1, 2012 June 30, 2012: rest of staffs training - Set up curriculum

40 million

Staffs understand curriculum, and skill to perform best.

Description work Schedule milestones Associated schedule activities Cost estimates Quality requirements Contract information

3.1 Staffs/ Training/ Equipment training of Training staffs purpose of equipment, and how to use them for best results. Dec 16, 2011 Jan 30, 2012: managers training May 1, 2012 June 30, 2012: rest of staffs training - Fit up equipment

10 million

Staffs know purpose of equipment, and how to use them for best results.

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Description work Schedule milestones Associated schedule activities Cost estimates Quality requirements Contract information

3.1 Staffs/ Training/ Service training of Training staffs purpose of school, how to serve parent and children. Dec 16, 2011 Jan 30, 2012: managers training May 1, 2012 June 30, 2012: rest of staffs training

10

30 million

Staffs know to serve parent and children.

Description work Schedule milestones Associated schedule activities Cost estimates Quality requirements Contract information

4. Administrative formality of Prepare require documentation for set up school and all relevant administrative formality (example: construction, curriculum, equipment...) Whole project time All activities

0.1 billion Project running fit to schedule, budget, and quality demand.

3.

Requirements managements plan

Project divided to 3-sub project and has 3-sup project manager in facilities, curriculum, and HR. Project manager communicate purpose to 3-sub project manager. Each sub- project manager have to planned, tracked, reported their area to project manager and in monthly meeting with investor. Any changes that affect last result have to approval by project manager.

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

TRACKING REPORT SYSTEM

No.

Title

Description

Timing

Maker

Authority Reader

Activities report

Activities tracking

weekly

Sub-project manager

All

11

Progress report

Progress project Financial of project

of weekly

Sub-project manager

Project manager

Financial report

status monthly

Project manager

Investor

4.
4.1

Schedule management
Milestone list
Activities list 7 8 9 10 11 12 1 2 3 4 5 6 7

1.Facilities 1.1Basic building 1.1.1Put project out to contract 1.1.2Base building 1.1.3Decorating 1.2Equipment 1.2.1 learning and set up 1.2.2Purchasing 1.2.3Fit up 1.2.4Testing 2.Curriculum 2.1Learning

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

2.2Set up 3.HR 3.1Recruiting

12

3.1.1 Recruit managers of school 3.1.2 Recruit teaches and other staff 3.2Training 3.2.1Curriculum training manager 3.2.2Curriculum training staffs 3.2.3Equipment training manager 3.2.4Equipment training staffs 3.2.5Service training manager 3.2.5Service training staffs 4.Administrative formality 4.1Set up Administrative formality 4.2Facilities Administrative formality 4.3Curriculum Administrative formality 4.4 Others Administrative formality 7 8 9 10 11 12 1 2 3 4 5 6 7

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

4.2

Network diagram

(Figure appropriate to milestone list)

1.1 4.2 1.2 13

Begin

4.1

3.1

3.2

End

2.1

2.2

4.3

5.
5.1

Cost management plan

Activities cost estimates
Cost (million VND) 3.000 3.500 500 200 50 80 100 70 500 8.000

Activities Real estate Base building Equipment Set up curriculum Recruitment Training Administrative formality Operation Other Total

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

5.2
9000 8000 7000 6000 5000 4000 3000 2000 1000 0

Cost baseline, expenditures and funding requirement

14

Cost baseline Expenditure Funding requirement

10 11 12 8 9 2 3 4 5 6 Ja n. 12 7

6.
Areas

Quality management plan

Manage quality method By supplier perform the role of constructing inspector.

Quality of the project divides to 3 areas and has different plan to manage.

Facilities

(Chose constructing inspector at the same time put the project out to contract.) By education expertise hiring from MOE.

Curriculum

Test quality of curriculum after done each milestone, and whole curriculum before submit to MOE for approval. By HR expertise, project manager and investor at the early

Staffs

milestone of project. By manager of school in recruit and training progress.

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

7.

Process improvement plan

Data require Stake holder
15

Process boundaries Activities list Start End June 30, 2012 June 30, 2012 Inputs -capital -HR -capital -HR -capital -HR -capital -HR Building -contract -research -contract Outputs

1.Facilities

Aug 1, 2011

Constructi ng PM

1.1Basic building

Aug 1, 2011

Constructi ng PM

1.2Equipment

June Jan 30, 30, 2012 2012 Marc h 30, 2012

Fit up equipment Curriculum approval by MOE Staffs enough skill to perform

Constructi ng PM

2.Curriculum

Aug 1, 2011

Detail program Certificatio n contract

Curriculu m PM

3.HR

Nov 1,2011

Apr 30, 2012

capital -HR Documentati on Administrati ve fee

HR PM

4.Administrat ive formality Whole project

PM Administr ative staff

Approval

Target for improve performance: Any activities have not catch the goals must improve follow the content of project scope description (2.1.1). Improve project plan by sub PM and approval by PM.

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

8.
8.1

Human resource plan

Project organization chart
Project 16 Manager

Constructing PM

Curriculum PM

HR PM

Administrative Assistants

Assistant

Education Expertise

Education Expertise

8.2

Role and responsibilities

Role: Project manager Authority: apply project resource, make decisions, and sign approval. Responsibilities: Developing the project plan, managing the project stakeholders; managing the project team; managing the project risk; managing the project schedule; managing the project budget; managing the project conflicts; report to investor.

Role: Constructing PM Authority: apply project resource and make decision in term of responsibility area. Responsibilities: Developing the constructing project plan, managing the project constructing supplier ; managing the project constructing team; managing the project constructing risk; managing the project constructing schedule; managing the project constructing budget; report to PM .

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Role: Constructing PM assistant Authority: apply project resource in term of responsibility area. Responsibilities: support Constructing PM; report to Constructing PM
17

Role: Curriculum PM Authority: apply project resource and make decision in term of responsibility area. Responsibilities: Developing the curriculum project plan, managing the project curriculum supplier ; managing the project curriculum team; managing the project constructing schedule; managing the project curriculum; report to PM .

Role: Education expertise Authority: apply project resource and make decision in term of responsibility area. Responsibilities: Develop the curriculum, daily programmers of kinder garden school.

Role: Human Resource PM Authority: apply project resource and make decision in term of responsibility area. Responsibilities: Develop the HR project plan; managing the project HR risk; managing the project human resource schedule; managing the project HR budget; report to PM.

Role: Administrative assistants Authority: apply project resource and make decision in term of responsibility area. Responsibilities: support sub project managers and PM; report to PM.

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

9.
Stakeholder

Communication management plan

Interest Assessmen Strategy t of impact Person responsible for Comply condition push communication method) (Use PM
18

Manager education

of

Authorize license, timing

office of Phu Yen province

Manager pre-school department

of

Authorize license, timing

Comply condition push communication method) (Use

PM, sup PM

Education inspector education office of

Authorize license, timing

Comply condition interactive push communication method)

PM, sub PM, (Use administrative and staff

Construction inspector of

Authorize license, timing

Comply condition

PM, sup PM, (Use administrative

construction office

interactive and staff push communication method)

Construction supplier

Profit

Quality building, profit, timing

of Bargaining power, supplier relationship (Use interactive

PM, sup PM

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

and

push

communication method) Investor Profit Budget, quality, timing Keep up dating PM process, good
19

communication ( use push

communication method) Project manager team member Performance Timing, quality Influencing, commission, build relationship (Use interactive and pull PM, sub PM

communication method)

10. Risk management plan

Methodology: At any time during the project, any risk factors or events should be brought to the attention project manager using Email or some other form of written communication to document the item. The project manager is form of written communication to document the item. The project manager is responsible for logging the risk to the Risk Register. Notification of a new risk should include the following Risk Register elements

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Description of the risk factor or event, e.g. conflicting project or operational initiatives that place demands on project resources, design errors or omissions, weather, construction delays, etc. Probability that the event will occur. Schedule Impact. The number of hours, days, week, or months that a risk factor could impact the schedule. Scope Impact. Quality Impact. A risk event may result in a reduction in the quality of work or products that are developed. Cost Impact. The impact the risk event, if it occurs is likely to have on the project budget. Role and responsibilities: Risk activities Risk identification Risk Registry Risk Assessment Risk Response Options Identification Risk Response Approval Risk Contingency Planning Risk Response Management Risk Reporting Responsibility All project stakeholders Project Manager All project stakeholders All project stakeholders Project Managers Project Managers Project Managers Project Manager
20

Budgeting Others cost of cost performance baseline include funds estimates need for risk manager included in 0.5 billion VND Timing Risk manager process will be perform throughout the project cycle life

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

Activities list 1.Facilities 1.1Basic building 1.1.1Put project out to contract 1.1.2Base building 1.1.3Decorating 1.2Equipment 1.2.1 learning and set up 1.2.2Purchasing 1.2.3Fit up 1.2.4Testing 2.Curriculum 2.1Learning 2.2Set up 3.HR 3.1Recruiting 3.1.1 Recruit managers of school 3.1.2 Recruit teaches and other staff 3.2Training 3.2.1Curriculum training manager 3.2.2Curriculum training staffs 3.2.3Equipment training manager 3.2.4Equipment training staffs 3.2.5Service training manager 3.2.5Service training staffs 4.Administrative formality 4.1Set up Administrative formality 4.2Facilities Administrative formality 4.3Curriculum Administrative formality

10

11

12

21

11. Procurement plan

Item/Service Justification Needed By Authorize approve PM

Constructing building

Need for facility of school, we do not manage by we self. We need a construction supplier. Need for quality management, we do not manage by we self. We need a construction inspector supplier. Needed for complete facility of school; we do not make this

Sep 1, 2010

Constructing inspector

Sep 1, 2010

PM

Equipment

Apr 1, 2012

Constructing PM

DEVELOP MANAGEMENT PLAN OF PROJECT ESTABLISH A PRIVATE KINDERGARDEN

item Education expertise Test quality of curriculum after done each milestone, and whole curriculum before submit to MOE for approval. Need for training process Needed for operating process Feb 1,2012 Curriculum PM
22

Training Stationary

Dec 12,2011 July 1, 2011

HR PM PM

*Type of contract suggests by sub PM in their area and approve by PM