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SWOT Matrix Strengths 1. Standardized processes and methods; 2. Excellent internal communication; 3. Sound strategic planning and review cycle; 4. Highly evolved and effective performance measurements; 5. Sound contract management and monitoring process. Opportunities 1. Turnkey supplier solution 2. Breakthrough method by employees and managers 3. New & emerging technology to improve productivity 1. Looming economic downturn and subsequent funding crunch; 2. Effective and determined lobbying to your customers by other providers; 3. Economic upswing drives up the market for qualified employees; 4. Pressure from Legislature & Citizen's groups to consider private providers.
Weaknesses 1. Poor customer service; 2. Lack of necessary skill sets among employees & managers; 3. High turnover; 4. Outmoded systems and technologies; 5. Poor demand forecasting.
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Threats
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Risk
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Low likelyhood
Category Risk Financial Risk Likelyhood
High likelyhood
Risk Management Dashboard Impact Risk Factor 0 0 0
Action
Risk Rating = Sum of Risk Factors Category Risk Score = Sum of Risk Factors/Number of Risk Factors 5 = Certain 4 = Likely 3 = Moderate 2 = Unlikely 1 = Never 5 = Disastrous 4 = Major 3 = Moderate 2 = Minor 1= None
#DIV/0!
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Low likelyhood
Category Technical Risk Risk Likelyhood
High likelyhood
Risk Management Dashboard Impact Risk Factor 0 0 0 0 #DIV/0!
Action
Risk Rating = Sum of Risk Factors Category Risk Score = Sum of Risk Factors/Number of Risk Factors 5 = Certain 4 = Likely 3 = Moderate 2 = Unlikely 1 = Never 5 = Disastrous 4 = Major 3 = Moderate 2 = Minor 1= None
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Create risk management & mitigation plans
Low likelyhood
Category Operational Risk Risk Likelyhood
High likelyhood
Risk Management Dashboard Impact Risk Factor 0 0 0 0
Action
Risk Rating = Sum of Risk Factors Category Risk Score = Sum of Risk Factors/Number of Risk Factors 5 = Certain 4 = Likely 3 = Moderate 2 = Unlikely 1 = Never 5 = Disastrous 4 = Major 3 = Moderate 2 = Minor 1= None
#DIV/0!
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Low likelyhood
Category Schedule Risk Risk Likelyhood
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Risk Management Dashboard Impact Risk Factor 0 0 0 0
Action
Risk Rating = Sum of Risk Factors Category Risk Score = Sum of Risk Factors/Number of Risk Factors 5 = Certain 4 = Likely 3 = Moderate 2 = Unlikely 1 = Never 5 = Disastrous 4 = Major 3 = Moderate 2 = Minor 1= None
#DIV/0!
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Category Legal/Contractual Risk Risk Likelyhood
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Risk Management Dashboard Impact Risk Factor 0 0 0 0
Action
Risk Rating = Sum of Risk Factors Category Risk Score = Sum of Risk Factors/Number of Risk Factors 5 = Certain 4 = Likely 3 = Moderate 2 = Unlikely 1 = Never 5 = Disastrous 4 = Major 3 = Moderate 2 = Minor 1= None
#DIV/0!
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Category Organizational Risk Risk Likelyhood
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Risk Management Dashboard Impact Risk Factor 0 0 0 0
Action
Risk Rating = Sum of Risk Factors Category Risk Score = Sum of Risk Factors/Number of Risk Factors 5 = Certain 4 = Likely 3 = Moderate 2 = Unlikely 1 = Never 5 = Disastrous 4 = Major 3 = Moderate 2 = Minor 1= None
#DIV/0!
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Risk Summary Dashboard by Category Risk Rating by Category Financial Risk 0 Technical Risk 0 Operational Risk Schedule Risk Legal & Contractual Organizational 0 0 0 0
Trend from last Risk Level report #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0! #DIV/0!
Total
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Increasing risk
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Medium
High Major Significant Moderate Low
High
Severe High Major Significant Moderate
Extreme
Severe Severe High Major Significant
Likelihood
Risk
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Level of risk/Consequences
Level of risk
Severe Must be managed via detailed plans reviewed &
approved by senior management.
High Requires detailed research & planning. Major Requires senior management & program level
attention. Moderate Requires management through specific monitoring or response procedures. Low Can be managed by routine procedure. Trivial Unlikely to require the specific application of resources, or can be managed through immediate resolution.
Consequences
Extreme The consequences would threaten the survival
of not only the service, but also the organization, probably causing major problems for stakeholders and service delivery capabilities. High The consequences would threaten the survival or continued effective operation of a service, and require top level administrative intervention. Medium The consequences would not threaten the service, but would mean that it would be subject to significant review or changes in operating parameters. Low The consequences would threaten the efficiency or effectiveness of some aspect of the service, but would be dealt with internally.