SAMultiLoan

CaseStudy
SAMultiLoansignsloanapplicationselectronicallywithSignaturas webbasedelectronicsignaturesolution AboutSAMultiLoan
SAMultiLoan,amemberoftheOnesysGroup,isaloansourcingcompanywithanationalfootprint acrossSouthAfrica.Theyhavebeeninthemicrolendingbusinesssince1994andhavegrownto morethan100branchesnationwide. SA Multi Loan source credit from various credit providers in order to provide the best financial productsandsolutionsfortheirclients.Theircurrentproductrangeincludesshorttermloanswith repaymentofupto24monthsandloanamountofuptoR20000.

Whytheneedforelectronicsignatures?
BeingoneofSouthAfricasleadingloansourcingcompanies, SA Multi Loan concludes on average more than 15000 loan applications every month. One full application requires their customerstosignupto6documentswhichhavebeenphysically printed.Additionallyacopyofthesignedcontractwasproduced for the customer. All documents from their branches countrywide were regularly delivered to the companys head officeforstorage.Atheadoffice,thescanneddocumentswere checked and physical contracts were stored at facilities. This process was enormously costly and not adequate for an innovativecompanysuchasSAMultiLoan.

TheSolution:SIGNificantWebSigningInterface(WSI)
Troughourpartneregissoftware,thexyzmoWSIdistributedbySignaturaSolutionswasprovidedto SAMultiLoanandintegratedwiththeirloancapturingsystem. AftercompletionoftheoriginalloanapplicationforminMSWord,thecontractisconvertedinto PDFformatanddisplayedinthewebbasedsigninginterface.Thecustomersimplysignsonadigital signature tablet (SA Multi Loan uses WACOM MiniSignature pads), the signature image including biometriccharacteristicsissecurelyembeddedintheelectroniccontractandislegallybinding.
SIGNATURA Solutions (Pty) Ltd.
The Business Centre 2 nd Floor 377 Rivonia Boulevard Rivonia 2128 www.signatura.co.za Tel +27 (0)11 275 0267 Fax +27 (0)11 234 5044 mail: info@signatura.co.za

 Thereafter the full electronic file is automatically sent to the Document Management Server. The SIGNificant electronic signature technology increased the process efficiency by enabling paperfree workflow management and contract storage. Document duplication was eliminated as well as the need for expensive physical document storage. Secure and auditableelectronicdocumentationwereenhanced.

ThebenefitsforSAMultiLoan
Quickerdocumenthandling: Improvescustomerserviceandshortenswaitingperiods Enhancescustomerexperience Improvescompany'sinnovativeimage Requiresnochangestocustomerssigninghabits Fastandcompleteintegrationintoexistingprocesses Increaseslegalcompliance,insuresa'legallybinding'contract Thesolutionisintuitiveandrequiredminimaltrainingofsalesstaff Significantcostsavingscomparedtopaperbasedprocessesthrough: Eliminationofpaperusage,transportcostsandphysicalstorage Reductionofprocessingtimes Immediateaccessbyheadofficetosignedcontractstransparenttracking ExpectedROIoflessthan12month

WhatdoesSAMultiLoansayaboutthesolution?
PierreLevin,ProjectManagerforspecialprojectsforOnesys:Withtheimplementationofthe Signaturasolutioninour118SAMultiLoanBrancheswecandeliverafasterandmoresecure service to our lenders. Based on our historic costing model for paper, printing and storage of contractsweexpectasignificantsavingtowardsbranchoverheads. IncombinationwiththePapertrailsolution,someofthemajorbenefitsarethereductioninthe storagespaceneededtohousedocuments,decreasedprintingcostsandreducedtimeforfiling paper. FurtherthecentralisedSIGNificantservers,onwhichallcontractsaresigned,enableustohave a full audit trail of the contractual process as well as the storage of the original electronic signedcontract.

AboutSignatura
SignaturaisaspecialistITsolutionsandservicescompanywithakeyfocusontheuseofelectronic signature and related technologies to drive cost savings, improve customer experience and businessprocessefficiency.Weplan,buildanddelivercustomisedsolutionsthatachievetheabove goals. We do this by removing paper from business processes and providing the means to biometricallyauthenticatecustomersandstaff.
SIGNATURA Solutions (Pty) Ltd.
The Business Centre 2 nd Floor 377 Rivonia Boulevard Rivonia 2128 www.signatura.co.za Tel +27 (0)11 275 0267 Fax +27 (0)11 234 5044 mail: info@signatura.co.za