Error Codes

Table of Contents
Click on a model below to view the error codes BJ-200e BJ-200ex BJ-30 BJ-300 BJ-330 BJC-200 BJC-2000 BJC-2010 BJC-210 BJC-240 BJC-4000 BJC-4100 BJC-4200 BJC-4300 BJC-4550 BJC-50 BJC5000 BJC5100 BJC-55 BJC-600 BJC-600e BJC-6000 BJC-6010 BJC-610 BJC-70 BJC-7000 BJC-7004 BJC-80 BJC-8000 BJC-8200 BJC-85, BJC-85W i320 i470D I550 i560 i70 I850 i9100 I950 S450 S500 S520 S530D S600 S630 S630N S750 S800 S820 S820D S820MG S830D S900 S9000
BJ-200
ERROR POWER ON LINE HS HQ ERROR BEEPER
Paper pick-up error Paper jam Carriage control error Cleaning error Temperature Sensor error ROM/RAM error
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___ ___ ___ ___ ___ ___
___ ___ Flashing Flashing Flashing Flashing
Lit Lit Lit Lit Lit Lit
Three beeps Four beeps Three beeps Four beeps Five beeps Six beeps
BJ-200e, BJ-200ex
ERROR Paper pick-up error Paper jam Carriage control error Cleaning error Temperature Sensor error ROM/RAM error ROM unmatch
POWER ___ ___ ___ ___ ___ ___ ___
ON LINE ___ ___ Flashing Flashing Flashing Flashing ___
HS ___ ___ Flashing Flashing Flashing Flashing ___
HQ ___ ___ Flashing Flashing Flashing Flashing ___
ERROR Lit Lit Lit Lit Lit Lit Lit
BEEPER Three beeps Four beeps Three beeps Four beeps Five beeps Six beeps ___
BJ-30, BJC-70
ERROR STATE Paper pickup error Paper jam error BJ cartridge installation error BJ cartridge mis-match error Waste ink absorber warning Low battery warning Cartridge leave warning CODE E1 E2 E6 E8 C1 C5 C 6 / Bk Blinks BEEP 2x 2x 2x 2x 2x 2x 2x DESCRIPTION Occurs when the paper cannot be fed properly. Occurs when the paper sensor detects a paper longer than 20 inches. Occurs when the printer does not detect the BJ cartridge. (A bad printhead is possible.) Occurs when a color BJ cartridge is installed or when the black BJ cartridge is not recognized. Install or replace a BC-10. Occurs when the remaining capacity of the absorber is 1%. Press ON LINE to resume. F14 error may occur soon. Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC 1.5VDC. Occurs when the cartridge is in the replacement mode for 5 minutes or longer. Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by pressing the MENU button once. Occurs when battery power is low. Occurs when the result of the ROM check during the initializing operation fails. Occurs when the result of the RAM check during the initializing operation fails. Occurs when data cannot be written into the EEPROM. Occurs when the home position cannot be detected. Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.) Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.) Occurs when the temperature sensor's reading on the logic board is abnormal. (A bad printhead is possible.) Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.) Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.) Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit. Waste ink absorber pad may need to be replaced and the counter needs to be reset.
Ink low warning
Bk Blinks
2x
Low battery error (w/battery) ROM error RAM error EEPROM error Home position sensor error Print position correction error Low battery error (w/AC adapter) Internal temperature sensor error Abnormal temperature rise No head installation error
Fc F 1A F 1b F 1C F1 F3 Fc F 11 F 12 F 13
5 seconds 5 seconds 5 seconds 5 seconds 5 seconds 5 seconds 5 seconds 5 seconds 5 seconds 5 seconds
Waste ink full error
F 14
5 seconds
BJ-300, BJ-330
BJC-2000, BJC-2010
Error Condition Paper feed Cover open Paper jam No cartridge Head mismatch Home position error Carriage control error Head temperature (sensor ) error Printer temperature sensor error No cartridge error Waste ink full error Purging operation error Scanner cartridge error
Error Indication The printer is out of paper. The printer's front cover is open. A paper jam has occurred. A BJ cartridge error occurred. Install the BJ cartridge properly and close the printer's front cover. An incorrect cartridge is installed in the printer An error that possibly requires a service call has occurred. An error that possibly requires a service call has occurred. An error that possibly requires a service call has occurred. An error that possibly requires a service call has occurred. An error that possibly requires a service call has occurred. The used ink tank is full An error that possibly requires a service call has occurred. An error that possibly requires a service call has occurred.
Error Code ___ ___ ___ ___ ___ 5000 5100 5200 5400 5600 ___ 5C00 5210
BJC-210
State paper pick-up error Paper jam ROM error RAM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Cleaning error
Power On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Error On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Beeper Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 10 times
BJC-240
State Paper pick-up error Paper jam ROM error RAM error BJ cartridge-out error Home position error Waste ink full error Temperature sensor error Print position correction error Cleaning error
Power/Error Light orange Light orange Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately Blinks orange and green alternately
Beeper Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 10 times
BJC-4000
STATE POWER ON LINE Paper pick-up error ON ___ Paper jam ON ___ Carriage control error ON Blink Cleaning error ON Blink Temperature sensor error ON Blink BJ cartridge displaced error ON ___ ROM/RAM error ON Blink Waste ink full error* ON Blink Head temperature error ON Blink Head temperature sensor error ON Blink * For some ROM/RAM errors, error display is impossible
HS ___ ___ Blink Blink Blink Blink Blink ___ ___ ___
HQ ___ ___ Blink Blink Blink Blink Blink ___ ___ ___
ERROR ON ON ON ON ON ON ON ON ON ON
BEEPER 3 times 4 times 3 times 4 times 5 times 5 times 6 times 7 times 8 times 10 times
BJC-4100
STATE Paper pick-up error Paper jam RAM error ROM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error
POWER ___ ___ Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
ERROR ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
BEEPER Once Twice Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times
BJC-4200
STATE Paper pick-up error Paper jam ROM error RAM error BJ cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error
POWER/ERROR Orange Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange
BJC-4300
STATE Paper pick-up error Paper jam Cartridge mode mismatch ROM error RAM error Cartridge displaced error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temperature sensor error Cleaning error Scanner cartridge displaced error
POWER/ERROR Orange Orange Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange Green--Orange
BEEPER Once Twice 5 times Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 9 times 10 times 11 times
BJC-4550
STATE Paper pick-up error Paper jam ROM error RAM error BJ cartridge displacement error Home Position error Waste ink full error Temperature sensor error Printing position correction error Head temperature error Head temperature sensor error Cleaning error
POWER ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
ERROR ON ON Blink Blink Blink Blink Blink Blink Blink Blink Blink Blink
BJC-50
Recoverable by customer
Error Condition
Paper Pick-up error Paper Delivery error BJ cartridge check Cartridge mis-match No battery error Low battery error Failed manual feeding warning Ink low warning * Cartridge replacement compulsory Completion error Low battery warning Waste ink warning Failed battery warning
Error LED
Light Light Light Light Light Light Blinks Blinks Blinks Blinks Blinks Blinks
Power LED
Light Light Light Light Light Light Light Light Light Light Light Light
Beeper
1 times 2 times 3 times 4 times 6 times Long, then short 1 time 2 times 3 times 4 times 5 times 6 times
Unrecoverable by customer ROM error Blinks Blinks 1 time RAM error Blinks Blinks 2 times No BJ head error Blinks Blinks 3 times HP sensor error Blinks Blinks 4 times Waste ink full error Blinks Blinks 5 times Internal temperature error Blinks Blinks 6 times Print position detection error Blinks Blinks 7 times Abnormal temperature rise Blinks Blinks 8 times EEPROM error Blinks Blinks 11 times Failed recharge curcuit error Blinks Blinks 12 times * Ink low warnint is enabled only when the ink low warning selection is set to on. For details on the countermeasures when the above erros occurs refer to Part 5: 5. TROUBLESHOOTING (page 5-5). Return to Table of Content
BJC-500, BJC-5100
Error State Paper feed / paper jam error Left-head recognition error Right-head recognition error Light Indicator Orange lights ON Orange lights ON Orange lights ON Beep 2x 3x 4x
High head temperature warning
Orange lights ON
5x
Waste ink full warning
Orange lights ON Blinks in green once and orange twice Blinks in green once and orange 3 times Blinks in green once and orange 4 times Blinks in green once and orange 5 times Blinks in green once and orange 6 times Blinks in green once and orange 7 times Blinks in green once and orange 8 times Blinks in green once and orange 9 times Blinks in green once and orange 10 times Blinks in green once and orange 11 times
6x
Home position error
7x
Cleaning error
7x
Sheet feeder error Temperature sensor error
7x 7x
7x
Head temperature error
7x
Sub-heater error
7x
BJ cartridge not found error EEPROM error ROM error
7x 7x 7x
RAM error
Blinks in green once and orange 12 times
7x
Description Occurs when paper is not fed or ejected properly. Left side BJ cartridge failure or incompatible BJ cartridge. Right side BJ cartridge failure or incompatible BJ cartridge. The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible. The total waste ink amount recorded by the EEPROM is approaching the specified limit. The home position of the carriage cannot be detected. The head cleaning or capping detection at the capping position is irregular. The initial position of the pick-up roller cannot be detected. The temperature sensor's reading on the logic board is irregular. The total waste ink amount recorded by the EEPROM has exceeded the specified limit. The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible. The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible. The printer cannot detect the BJ cartridge. A bad printhead is possible. Occurs when the EEPROM checking function fails during every process. Occurs when the ROM check during the initializing operation fails.
Occurs when the RAM check during the initializing operation fails.
BJC-5000, BJC-5100
Error State Paper feed / paper jam error Left-head recognition error Right-head recognition error Light Indicator Orange lights ON Orange lights ON Orange lights ON Beep 2x 3x 4x Description Occurs when paper is not fed or ejected properly. Left side BJ cartridge failure or incompatible BJ cartridge. Right side BJ cartridge failure or incompatible BJ cartridge. The head temperature is too high. Let the printer cool down for a while and then press the RESUME button. A bad head is possible. The total waste ink amount recorded by the EEPROM is approaching the specified limit. The home position of the carriage cannot be detected. The head cleaning or capping detection at the capping position is irregular. The initial position of the pick-up roller cannot be detected. The temperature sensor's reading on the logic board is irregular. The total waste ink amount recorded by the EEPROM has exceeded the specified limit. The temperature in the BJ cartridge had exceeded the specified limit. A bad printhead is possible. The sub-heater in the BJ cartridge is not operating properly. A bad printhead is possible. The printer cannot detect the BJ cartridge. A bad printhead is possible. Occurs when the EEPROM checking function fails during every process. Occurs when the ROM check during the initializing operation fails. Occurs when the RAM check during the initializing operation fails.
High head temperature warning
Orange lights ON
5x
Waste ink full warning Home position error Cleaning error Sheet feeder error Temperature sensor error Waste ink full error
Orange lights ON Blinks in green once and orange twice Blinks in green once and orange 3 times Blinks in green once and orange 4 times Blinks in green once and orange 5 times Blinks in green once and orange 6 times Blinks in green once and orange 7 times Blinks in green once and orange 8 times Blinks in green once and orange 9 times Blinks in green once and orange 10 times Blinks in green once and orange 11 times Blinks in green once and orange 12 times
6x 7x 7x 7x 7x 7x
Head temperature error
7x
Sub-heater error BJ cartridge not found error EEPROM error ROM error RAM error
7x 7x 7x 7x 7x
BJC-55
Error Conditions Paper pick-up error Paper delivery error BJ cartridge check Cartridge mis-match No battery error Low battery error Failed manual feeding warning Ink low warning* Cartridge replacement compulsory completion error ERROR LED (Orange) Light Light Light Light Light Light Blinks Blinks Blinks POWER LED (Green) Light Light Light Light Light Light Light Light Light Beeper 1 time 2 times 3 times 4 times 6 times Long, then Short 1 time 2 times 3 times 4 times 5 times 6 times 1 time 2 times 3 times 4 times 5 times 6 times 7 times 8 times 11 times 12 times
Low battery warning Blinks Light Waste ink warning Blinks Light Failed battery warning Blinks Light ROM error Blinks Blinks RAM error Blinks Blinks No BJ head error Blinks Blinks HP sensor error Blinks Blinks Waste ink full error Blinks Blinks Internal temperature error Blinks Blinks Print position detection error Blinks Blinks Abnormal temperature rise Blinks Blinks EEPROM error Blinks Blinks Failed recharge circuit error Blinks Blinks *Ink low warning is enabled only when the ink low warning selection is set to ON. For on the countermeasures when the above errors occur,
BJC-600, BJC-600e
(User-recoverable error) Condition Power ERROR ON LINE COLOR (BK) HQ ( C ) BK ( M ) PLAIN PAPER ( Y ) Paper out / paper jam error waste ink warning Ink cartridge check The corresponding LED blinks. (Non-user -recoverable errors) Carriage error O Home Position sensor error O Encoder error O Recovery operation error O Paper feed motor error O CSF sensor error O Internal temperature error O Waste ink full error O (*1) ROM error O (*1) RAM error O GA (Gate array) error O Head error O The corresponding LED lights. : On O: Off *1 : The ROM or RAM error may not be displayed
ENVELOPE THICK O O O O O O
BEEPER Two Beeps Two Beeps Two Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps
BJC-6000, BJC-6010
Error State Paper pick-up error Paper jam Ink out BJ cartridge mis-matched No BJ cartridge BJ cartridge error Waste ink warning Auto head adjustment error ROM error RAM error EEPROM error Home position error Temperature sensor error Waste ink full error Head temperature error Head temp. sensor error Cartridge displaced error Ink sensor error Pump sensor error Back to Table of Content Light Indicator Orange Orange Orange Orange Orange Orange Orange Orange Blinks Orange 1x Blinks Orange 2x Blinks Orange 3x Blinks Orange 4x Blinks Orange 5x Blinks Orange 6x Blinks Orange 7x Blinks Orange 8x Blinks Orange 9x No indication No indication Beep 2x 3x 4x 5x 6x 7x 8x 9x 10 x 10 x 10 x 10 x 10 x 10 x 10 x 10 x 10 x none none Code Description Occurs when the paper cannot be fed properly. Occurs when the printed paper cannot be ejected. The indicated ink tank is out of ink. The BJ cartridges are not installed in their correct position. One or both of the BJ cartridges are not installed. One or both of the BJ cartridges are defective. The calculated amount of waste ink absorbed has reached 95% of the defined absorbing capacity. The automatic head position adjustment has failed. Occurs when the ROM check during the initializing operation fails. Occurs when the RAM check during the initializing operation fails. Writing to EEPROM has failed. Displayed when the home position cannot be detected. Occurs when the temperature sensor's reading on the control board is irregular. Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit. Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.) Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.) Occurs when the printer does not detect the cartridge. (A bad printhead is possible.) Ink sensor checking during initialization is no good. Pump sensor checking during initialization is no good.
6800 5100 5400 5B00 5200 5200 5600 5910 5C00
BJC-610
(User-recoverable error) Condition Paper out / paper jam error waste ink warning Ink cartridge check (*2) No ink cartridge Ink Low (Non-user -recoverable errors) Carriage error Home Position sensor error Encoder error Recovery operation error Paper feed motor error CSF sensor error Internal temperature error Waste ink full error EEPROM error (*1) ROM error (*1) RAM error GA (Gate array) error Ink Sensor error Head error Power ERROR ON LINE Windows (BK) 720dpi ( C ) HQ ( M ) PLAIN PAPER ( Y ) The corresponding LED lights. The corresponding LED lights. The corresponding LED lights. INK LOW Envelope O O O O BEEPER Two Beeps Two Beeps Two Beeps
O O O O O O O O O O O O O O The corresponding LED lights. : On O: Off *1 : The ROM or RAM error may not be displayed *2: Indicated when there is no ink cartridge, or when the ink cartridge is not removed for transport head cleaning
Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps Three Beeps
BJC-7000, BJC-7004
Operator Call
Error Paper-Out or Paper Jam Ink-Out Error Ink-Out Error BJ Cartridge Error Waste Ink Alarm *1
Error Indicator ON ON ON ON ON
Beeper Twice 3 Times 4 Times 5 Times 6 Times
Description (User Correction) No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.) Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].) Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.) BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.) Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.) Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
*1: A waste ink error (Service call) will occur if you continue to use the printer Service Calls Error Indicator Blinks 2 times repeatedly Blinks 3 times repeatedly Blinks 4 times repeatedly 8 Times 8 Times 8 Times
Error Print Position Alignment Error Home Position Error Purge Error
Beeper
Description (User Correction) Home position not detected during print positions alignment operation. Home position not detected other than print positions alignment operation. Initial position of purge gear not detected
Sheet Feeder Error Printer Temperature Error Waste Ink Full Error EEPROM Error ROM Error *2 RAM Error *2 Carriage Motor Error Paper Feed Motor Error
Blinks 5 times repeatedly Blinks 6 times repeatedly Blinks 7 times repeatedly Blinks 9 times repeatedly Blinks 10 times repeatedly Blinks 11 times repeatedly Blinks 12 times repeatedly Blinks 13 times repeatedly
8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times
Initial position of pickup roller not detected Printer temperature sensor on carriage board had detected abnormal temperature. Waste ink amount of waste ink optimizer amount has reached 100% printer capacity. EEPROM data abnormality. Abnormality in sum check of control ROM. Abnormality in DRAM read/write check. Abnormal carriage motor driver temperature. Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, 8 Times or purge sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly.
BJC-7000, BJC-7004
Operator Call
Error Paper-Out or Paper Jam Ink-Out Error Ink-Out Error BJ Cartridge Error Waste Ink Alarm *1
Error Indicator ON ON ON ON ON
Beeper Twice 3 Times 4 Times 5 Times 6 Times
Description (User Correction) No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.) Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].) Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.) BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.) Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.) Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
BJ Cartridge Overheat Error
ON
7 Times
*1: A waste ink error (Service call) will occur if you continue to use the printer Service Calls Error Indicator Blinks 2 times repeatedly Blinks 3 times repeatedly Blinks 4 times repeatedly 8 Times 8 Times 8 Times
Error Print Position Alignment Error Home Position Error Purge Error
Beeper
Description (User Correction) Home position not detected during print positions alignment operation. Home position not detected other than print positions alignment operation. Initial position of purge gear not detected
Sheet Feeder Error Printer Temperature Error Waste Ink Full Error EEPROM Error ROM Error *2 RAM Error *2 Carriage Motor Error Paper Feed Motor Error
Blinks 5 times repeatedly Blinks 6 times repeatedly Blinks 7 times repeatedly Blinks 9 times repeatedly Blinks 10 times repeatedly Blinks 11 times repeatedly Blinks 12 times repeatedly Blinks 13 times repeatedly
8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times
Initial position of pickup roller not detected Printer temperature sensor on carriage board had detected abnormal temperature. Waste ink amount of waste ink optimizer amount has reached 100% printer capacity. EEPROM data abnormality. Abnormality in sum check of control ROM. Abnormality in DRAM read/write check. Abnormal carriage motor driver temperature. Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, 8 Times or purge sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly.
BJC-80
ERROR STATE Paper pick-up error Paper jam BJ cartridge check Cartridge mode mismatch ERROR/POWER LED ON/ON ON/ON ON/ON ON/ON BEEP 1x 2x 3x 4x DESCRIPTION Occurs when the paper cannot be fed properly. Occurs when the printed paper cannot be ejected. Occurs when the BJ cartridge is not installed. Occurs when the data in the host computer does not match with that of the installed cartridge. Displayed when ink low warning function is enabled. Occurs when the calculated ink consumption exceeds the maximum value in EEPROM. The cartridge may be out of ink. Replace the ink cartridge and reset the ink low warning by re-installing the printhead. Occurs when the printer does not detect the cartridge. (A bad printhead is possible.) Occurs when the input voltage is 11.1 to 11.8 VDC. Normal voltage is 13VDC +2.5VDC -1.5VDC. Occurs when the remaining capacity of the absorber is 1%. Press RESUME to recover. Waste ink full error may occur soon. Occurs when the ROM check during the initializing operation fails. Occurs when the RAM check during the initializing operation fails. Occurs when the printer does not detect the cartridge in a position other than BJ cartridge removal position. (A bad printhead is possible.) Displayed when the home position cannot be detected. Occurs when the "total waste ink amount" recorded by the EEPROM exceeds the prescribed limit. Occurs when the temperature sensor's reading on the control board is irregular. Occurs when the print position correction cannot be detected. (Irregularity in the carriage movement.) Occurs when the temperature of the diode sensor in the BJ cartridge head exceeds the prescribed level. (A bad printhead is possible.) Occurs when the diode sensor in the BJ cartridge head is assessed as irregular. (A bad printhead is possible.) Occurs when the EEPROM checking function fails during every process. Occurs when the input voltage is incorrect. (The power adapter or battery may be bad.)
Ink low warning
BLINKS/ON
1x
Cartridge displaced error Low battery warning Waste ink warning ROM error RAM error No head installation error Home position error Waste ink full error Temperature sensor error Print position correction error Head temperature error Head temp. sensor error EEPROM error Low battery error (w/AC adapter or battery)
BLINKS/ON BLINKS/ON BLINKS/ON BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS BLINKS/BLINKS
2x 3x 4x 1x 2x 3x 4x 5x 6x 7x 8x 9x 11 x Long, short
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BJC-8000
Error Paper-Out or Paper Jam Ink-Out Error Ink-Out Error BJ Cartridge Error Waste Ink Alarm *1 BJ Cartridge Overheat Error Operator Call Error Indicator ON ON ON ON ON ON Beeper Twice 3 Times 4 Times 5 Times 6 Times 7 Times Description (User Correction) No paper loader for feeding (Load the printer with paper, Then press the RESUME button.) Paper Jam (Remove the jammed paper, then press the RESUME button.) Black ink or ink optimizer has run out (Replace BJ cartridge [BC-60].) Color or photo ink has run out (Replace appropriate BJ cartridge or ink tank.) BJ Cartridge not installed correctly. (Install BJ cartridge correctly, then press REPLACE button.) Waste ink or waste ink optimizer exceeds 95% printer capacity. (Press RESUME button.) Temperature sensed by diode sensor of print head exceeds prescribed temperature. (Leave printer idle for a moment, then press RESUME button.)
*1: A waste ink error (Service call) will occur if you continue to use the printer Service Calls Error Indicator Blinks 2 times repeatedly Blinks 3 times repeatedly Blinks 4 times repeatedly Blinks 5 times repeatedly Blinks 6 times repeatedly Blinks 7 times repeatedly
Error Print Position Alignment Error Home Position Error Purge Error Sheet Feeder Error Printer Temperature Error Waste Ink Full Error
Beeper
Description (User Correction) Home position not detected during print positions alignment operation. Home position not detected other than print positions alignment operation. Initial position of purge gear not detected Initial position of pickup roller not detected Printer temperature sensor on carriage board had detected abnormal temperature. Waste ink amount of waste ink optimizer amount has reached 100% printer capacity.
8 Times 8 Times 8 Times 8 Times 8 Times 8 Times
EEPROM Error ROM Error *2 RAM Error *2 Carriage Motor Error Paper Feed Motor Error
Blinks 9 times repeatedly Blinks 10 times repeatedly Blinks 11 times repeatedly Blinks 12 times repeatedly Blinks 13 times repeatedly
8 Times 8 Times 8 Times 8 Times 8 Times
EEPROM data abnormality. Abnormality in sum check of control ROM. Abnormality in DRAM read/write check. Abnormal carriage motor driver temperature. Abnormal paper feed motor driver temperature.
Blinks 14 times Other hardware error (detected by head temperature sensor, pickup roller sensor, or purge 8 Times sensor) Miscellaneous Hardware Error *2 repeatedly *1: The error indicator blinks the number of times indicated in the table, then repeats the same number of blinks. *2: The error man not be detected correctly.
BJC-8200, S800
Error State Paper feed error Paper jam error Ink out error BJ cartridge not-installed BJ cartridge mis-installed BJ cartridge error Waste ink full warning Carriage error Purge error ASF sensor error Temperature sensor error Error Light Indicator Orange Orange Orange Orange Orange Orange Orange Blinks Orange 2 x Blinks Orange 4 x Blinks Orange 5 x Blinks Orange 6 x Beep 2x 3x 4x 5x 6x 7x 8x 10 x 10 x 10 x 10 x 5100 5C00 5700 5400 Code Description Paper feed operation fails to feed paper. Paper ejection doesn't occur. Feeding over 23 inches. One of the ink tanks is out of ink. The BJ cartridge is not installed. The scanner cartridge is incorrectly installed for printing or the BJ cartridge is installed for scanning. Heater resistance value (rank) of the BJ cartridge is wrong. The amount (stored in EEPROM) of waste ink absorbed has reached 95% of the defined capacity. Incorrect carriage position or speed. Purge sensor cannot detect the cam flag correctly. Auto-sheet Feeder cannot detect the pick-up roller flag correctly. The temperature inside the printer increases abnormally when the scanner cartridge is installed. The data (stored in EEPROM) representing the amount of the waste ink absorbed exceeds 100% of the defined capacity. The internal temperature of the BJ cartridge is too high (exceeding 90 C). EEPROM sum check value at soft power-on does not match the pre-fined value. ROM checking during initialization is no good. RAM checking during initialization is no good. Another internal error has occurred.
Blinks Orange 7 x
10 x
5B00
Head temperature error EEPROM error ROM error RAM error Other hardware error
Blinks Orange 8 x Blinks Orange 9 x Blinks Orange 10 x Blinks Orange 11 x Blinks Orange 12 x
10 x 10 x 10 x 10 x 10 x
5200 6800 6100 6300 6500
BJC-85, BJC-85W
Error Condition State Recoverable by Customer Paper pick-up error Paper delivery error BJ cartridge check Cartridge mis-match Ink low warning Cartridge replacement compulsory Completion warning Low battery warning Waste ink warning Low battery error (with battery) Unrecoverable by customers ROM error RAM error No head installation error HP sensor error Waste ink full error Internal temperature error Print position detection error Abnormal temperature rise error EEPROM error Low battery error (with AC adaptor)
Error LED (Orange) Light Light Light Light Blinks Blinks Blinks Blinks Blinks
Power LED (Green) Light Light Light Light Light Light Light Light Blinks
Beeper
Once Twice 3 times 4 times Twice 3 times 4 times 5 times Long, then short
Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks
Once Twice 3 times 4 times 5 times 6 times 7 times 8 times 11 times Long, then short
i320
Operator Call Error (Orange LED blinking)
LED Display Blinking 2 times Blinking 3 times Blinking 6 times Blinking 7 times Blinking 8 times Paper out Paper Jam
Content
Corrective Action Set the paper, and press the RESUME button to feed the paper. Remove the jammed paper, and press the RESUME button. Install the cartridge, and close the access cover. Re-install the cartridge properly, or power off and on the printer with the cartridge installed. Press the RESUME button
No cartridge installed Cartridge installed improperly (Cartridge EEPROM data is abnormal) Waste ink full or platen waste ink full warning (Approx. 95% of acceptable amount) Content Carriage Error Internal temperature abnormal error Waste ink full or platen waste ink full error Abnormal temperature rise EEPROM error No cartridge installed detection excluding the case of cartridge replacement (During printing)
Service Call Error (Orange and Green LEDs cyclical blinking)
LED Display Blinking 2 times Blinking 6 times Blinking 7 times Blinking 8 times Blinking 9 times Blinking 10 times
Corrective Action Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed. Replace the printer as it has failed.
i470D
User Recoverable Error LED Blinking in Orange Panel display 2 times 3 times 6 times 7 times 301 302 402 403 Solution Set the paper, and press the Resume/Cancel Button Remove the jammed paper, and press the resume/Cancel button. If the error is not resolved, check that no foreign material is inside the printer. Install the print head, and close the access cover. Re-install the print head, or with the print head installed, turn the printer off and on. If the error is not resolved, replace the print head.
Error Code 1000 1300 1401 1405 No Paper Paper Jam
Error
The print head is not installed The print head is not installed properly.(EEPROM data of the print head is faulty.)
8 times
202
1700
Warning: The waste ink absorber becomes Pressing the Resume/Cancel button will exit the error. almost full (to approx. 95% to 100% of the (The waste ink absorbers full error occurs at 100% maximum capacity). capacity, making it impossible to perform printing. Digital camera transmission time-out error (When the printer cannot communicate Disconnect the USB cable to the digital camera, and with a digital camera, the time-out error press the Resume/Cancel button. occurs.) Digital camera non-supporting device error (When a digital camera or device other Disconnect the USB cable, and press the than a digital camera, not supporting Direct Resume/Cancel button. Printing is connected to the printer with the USB cable, the error occurs.)
11 times
611
2001
612
2001
*1: The error code is stored in the operator / service call history of the EEPROM information
User Unrecoverable Error LED alternate blinking in Orange Panel display and Green Error Code Error Solution 1. Check that no foreign material is inside the printer. 2. Replace the timing slit strip film. 3. Replace the purge ass'y 4. Replace the logic board ass'y. 1. Check that no foreign material is inside the printer. 2. Replace the purge ass'y 3. Replace the logic board. 1. Turn the printer off, and after a short period of time, turn the printer on again. 2. Replace the logic board ass'y. 1. Replace the ink absorbers 2. Replace the logic board ass'y. 1. Turn the printer off, and after a short p
2 times
802
5100
Carriage error
4 times
804
5C00
Purge unit error
6 times 7 times 8 times 9 times Lights in orange
806 807 808 809 No display
5400 5B00 5200 6800 6800
Internal temperature error Waste ink absorber full error Print head temperature rise error
i550
Operator Call Error
Orange Flash (Error Code) 2 (1000)
Error description No paper error
Action Set paper and press RESUME key
Assembly/Disassembly precaution
Adjustment
3 (1300)
Paper jam error
Remove paper and press RESUME Be careful that spurs do not come key off when removing paper E4
4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)
No ink error
Replace and set ink tank(s)
Be careful of ink stains
6 (1401)
No cartridge error
Install head or replace head/logic board/carriage
Be careful of ink stains / Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage
Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2)
7 (1403, 1405, 1485 *1)
Cartridge error
Replace head/carriage/logic board
8 (1700) *1: i950 only
Waste ink full warning
Replace the ink absorber
Clear EEPROM (see 3.2.2)
Service Call Error Cyclical Flash (Error Code) Error description Action Assembly/Disassembly precaution Adjustment
2 (5100)
CR error
Be careful of electrostatic damage Apply grease (see 3.2.3) / Set waste Replace code strip/carriage unit/ logic / Do not loosen or remove res ink counter (see 3.2.1)*2 / Set screws / There must be no grease board destination (see 3.3.2) on code strip Be careful of electrostatic damage Apply grease (see 3.2.3) / Set waste / Do not loosen or remove res ink counter (see 3.2.1)*2 / Set screws / There must be no grease destination (see 3.3.2) on code strip Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
3 (6000)
LF error
Replace code wheel / LF encoder unit / logic board
4 (5C00)
Recovery system error Replace purge unit / logic board
6 (5400)
Internal temperature error *1
Replace logic board
Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws Be careful of ink stains / Be careful of electrostatic damage
7 (5B00)
Replace waste ink absorber / logic board
8 (5200)
Head overheating error Replace print head / logic board
9 (6800)
EEPROM error
Replace logic board
Be careful of electrostatic damage
10 (6100)
ROM error *2
Replace logic board
Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
11 (6300)
RAM error *2
Replace logic board
13
Other hardware error *2 Replace print head / logic board
Be careful of ink stains / Be careful of electrostatic damage
LED ON*1 (6800) *1:i550 / i850 only *2: i950 only
RAM error *2
Replace logic board
i560
Operator Call Error
Orange Flash (Error Code) 2 (1000) 3 (1300) 4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1) 6 (1401) 7 (1403, 1405, 1485 *1) 8 (1700) *1: i950 only
Service Call Error Cyclical Flash (Error Code) 2 (5100)
Error description No paper error Paper jam error No ink error No cartridge error Cartridge error
Adjustment
Remove paper and press RESUME Be careful that spurs do not come off when key removing paper E4 Replace and set ink tank(s) Install head or replace head/logic board/carriage Replace head/carriage/logic board Be careful of ink stains Be careful of ink stains / Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2)
Waste ink full warning Replace the ink absorber
3 (6000) 4 (5C00) 6 (5400) 7 (5B00) 8 (5200) 9 (6800) 10 (6100) 11 (6300) 13 LED ON*1 (6800) *1:i550 / i850 only *2: i950 only Back to Table of Content
Assembly/Disassembly precaution Be careful of electrostatic damage / Do not loosen CR error or remove res screws / There must be no grease on code strip Be careful of electrostatic damage / Do not loosen Replace code wheel / LF encoder unit / LF error or remove res screws / There must be no grease logic board on code strip Be careful of ink stains / Be careful of electrostatic Recovery system error Replace purge unit / logic board damage Internal temperature Replace logic board Be careful of electrostatic damage error *1 Replace code strip/carriage unit/ logic board Waste ink full error Replace waste ink absorber / logic board
Error description
Action
Head overheating error Replace print head / logic board EEPROM error ROM error *2 RAM error *2 Replace logic board Replace logic board Replace logic board
Other hardware error *2 Replace print head / logic board RAM error *2 Replace logic board
Adjustment Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink Be careful of ink stains / Be careful of electrostatic counter (see 3.2.1) *2 / Set destination (see damage / Do not loosen or remove res screws 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set damage destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set Be careful of electrostatic damage destination (see 3.3.2)
i70
Operator Call Error (by LED Blinking in Orange) Error LED Blinking in Orange 2 times No paper Paper jam 3 times 6 times The print head is not installed The print head is not installed properly. (EEPROM 7 times data of the print head is faulty.) Warning: The waste ink absorber become almost full (to approx. 95% of the maximum capacity). 8 times The black os color ink tank is not installed, or not installed properly. 9 times Low battery 10 times Charge the battery, or connect the AC adaptor to resume printing Solution Set the paper, and press the RESUME/Cancel button. Remove the jammed paper, and press the RESUME/Cancel button. Install the print head, and close the print head cover. Re-install the print head, to with the print head installed, turn off and on. Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time. Install both the black and color ink tanks. If they are installed, reset them properly. Remarks
The service call error, indication the waste ink absorber is full, is likely to occur soon.
If the error persists after the ink tanks are seated properly, the ink tank sensor is likely to be faulty.
Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange.) LED alternate blinking in orange and Error Solution green 2 times Carriage error Replace the logic board ass'y* or print unit; or clean the encoder strip Replace the print unit 4 times Purge unit error Replace the print unit 6 times Internal temperature error 7 times Waste ink absorber full Pressing the RESUME/ Cancel button will exit the error, and enable printing, In repair servicing replace the 4-item set of the drain pack ass'y (QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time.** Replace the print head, or the logic board ass'y* 8 times Print head temperature rise error Replace the Logic board ass'y* 9 times EEPROM error Replace the Logic board ass'y* RAM error Light in orange
Remarks
* As the waste ink counter is reset when the logic board ass'y is replace, also replace the 1-item set of the frain pack ass'y(QL2-0194) and the 3 ink absorbers (QC1-1210/1211/1212) at the same time ** The waste sin absorber full error occurs when either the main waste ink absorber (drain pack ass'y) or the borderless printing waste ink absorber (ink absorber) becomes full. For this reason, all the waste ink absorbers should be replaced ant the same times. Warnings
(1) Printer (no LED indications) Displayed warning Low black ink warning 1 (About half of the full amount remains.) Low color ink warning 1 (About half of the full amount remains.) Low black ink warning 2 (Little ink remains."!") Low color ink warning 2 (Little ink remains "!") Low black ink warning 3 (An unknown amount remains. "?") Low color ink warning 3 (An unknown amount remains. "?") Print head temperature rise warning
Remarks The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* The status is displayed on the monitor of the computer connected to the printer.* If the print head temperature is high when the print head cover is opened, the warning is displayed.** When the print head temperature falls, the warning is released. Protection of excess fise of the print head If the print head temperature exceeds the specified temperature limit, a Wait is inserted during printing. The status is displayed (except under Windows Battery low warning 95/98/Me) on the monitor of the computer connected to the printer, and the warning is indicated by the battery charger LED.
* Only when the remaining ink amount detection function is enabled. (When it is disabled, there is not status displayed.) ** At the warning, the carriage dose not move to the ink tank replacement position when the print head cover is opened. (2) Battery charge (indicated by the lighting/blinking of the charger's 3 green LEDs) LED Status Warning 3 LED's light during use of the printer. Sufficient battery power. 2 LED's light during use of the printer Some battery power used 1 LED lights during use of the printer Warning of remaining battery power 1 LED blinks during use of the printer Low battery error 3 LED's blinks sequentially during use of The battery power is being checked the printer 3 LED's blinks during charging Charging not sufficient 3 LED's light during charging Charging almost completed (not full) 2 LED's at both ends blink alternately 2 LED's at either end and at the center blink alternately The battery is faulty Out of the specified operating environment temperature range (5 to 35C) high temperature of the battery pack, faulty battery, or faulty battery charger
Remarks
The battery needs to be charged The battery needs to be charged. On the printer, the LED blinks in orange 10 times
When the battery is fully charged, the 3 LED's are extinguished Replace the battery pack Use the unit in the specified temperature (5 to 35C), remove the AC adaptor and wait for a while, replace the battery pack, of replace the battery charger
Return to Table of Content
i850
Operator Call Error
Orange Flash (Error Code) 2 (1000) 3 (1300) 4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1) 6 (1401) 7 (1403, 1405, 1485 *1) 8 (1700) *1: i950 only Service Call Error Cyclical Flash (Error Code) 2 (5100)
Error description No paper error Paper jam error No ink error No cartridge error Cartridge error
Action Set paper and press RESUME key Remove paper and press RESUME key Replace and set ink tank(s) Install head or replace head/logic board/carriage Replace head/carriage/logic board
Assembly/Disassembly precaution Be careful that spurs do not come off when removing paper E4 Be careful of ink stains
Adjustment
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination damage (see 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1.)*1 / Set destination damage (see 3.3.2) Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) damage
Waste ink full warning Replace the ink absorber
Error description CR error
Action Replace code strip/carriage unit/ logic board
Adjustment
Be careful of electrostatic damage / Do not loosen Apply grease (see 3.2.3) / Set waste ink counter (see or remove res screws / There must be no grease 3.2.1)*2 / Set destination (see 3.3.2) on code strip
3 (6000)
LF error Recovery system error Internal temperature error *1
Be careful of electrostatic damage / Do not loosen Apply grease (see 3.2.3) / Set waste ink counter (see Replace code wheel / LF encoder unit / or remove res screws / There must be no grease 3.2.1)*2 / Set destination (see 3.3.2) logic board on code strip Replace purge unit / logic board Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2) Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
4 (5C00)
6 (5400)
Replace logic board
7 (5B00)
Waste ink full error Head overheating error EEPROM error ROM error *2 RAM error *2
Replace waste ink absorber / logic board
Be careful of ink stains / Be careful of electrostatic Clear EEPROM (see 3.2.2) / Set waste ink counter damage / Do not loosen or remove res screws (see 3.2.1) *2 / Set destination (see 3.3.2) Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2) Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
8 (5200) 9 (6800) 10 (6100) 11 (6300) 13 LED ON*1 (6800) *1:i550 / i850 only *2: i950 only
Replace print head / logic board Replace logic board Replace logic board Replace logic board
Other hardware error Replace print head / logic board *2 RAM error *2 Replace logic board
Be careful of ink stains / Be careful of electrostatic Set waste ink counter (see 3.2.1)*2 / Set destination damage (see 3.3.2) Be careful of electrostatic damage Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
i9100
Error State Light Indicator Code Description
Paper feed error
2 Orange Blinks
<Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial 1000 position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
Paper Jam error
3 Orange Blinks
<Cause> 1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded 1300 that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board 1600, 1601, <Cause> 1) The respective ink tank has run out of ink 1611, (in both the tank and the sponge) <Suspect Parts> Ink 1612, tank 1613 <Cause> Printing, cleaning etc. attempted while head is 1401 not properly installed. <Suspect Parts> Print head, Carriage unit. 1402, 1403, 1405 1485 <Cause> 1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head
No ink error (BK,Y,M,C)
4 Orange Blinks
Print head not properly installed
6 Orange Blinks
Carriage error
7 Orange Blinks
Waste-ink warning
8 Orange Blinks
<Cause> The total waste ink count recorded in the 1700 EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board <Cause> Abnormal carriage encoder signal. <Suspect 5100 part> Encoder film, carriage unit, Logic board, flexible cable.
CR error
2 toggle blinks Orange/Green
LF error
3 toggle blinks Orange/Green 4 toggle blinks Orange/Green 6 toggle blinks Orange/Green 7 toggle blinks Orange/Green
6000
<Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board
Purge sensor error
5C00
Abnormal internal temperature error
<Cause> The Temperature sensor on the logic board is 5400 abnormal (disconnected etc.) <Suspect Part> Logic board 5B00 <Cause> The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board
Waste-ink full error
Abnormal head temperature error
<Cause> The head temperature (output of the diode 5200 sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board <Cause> An error occurred while writing to the 6800 EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> ROM check error (at hard power ON). 6100 Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> DRAM check error (at hard power ON). 6300 S900/S820 display the error at soft power ON. <Suspect Part> Logic board <Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
EEPROM error
9 toggle blinks Orange/Green 10 toggle blinks Orange/Green 11 toggle blinks Orange/Green
ROM error
RAM error
Ink sensor error
No indication
___
6500 error
___
<Cause> When the CPU malfunctions due to an unknown cause, the CPU makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
4300 error
___
___
<Cause> When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
i950
Operator Call Error
Orange Flash (Error Code) 2 (1000) 3 (1300) 4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1) 6 (1401) 7 (1403, 1405, 1485 *1) 8 (1700) *1: i950 only
Service Call Error Cyclical Flash (Error Code) 2 (5100) 3 (6000) 4 (5C00) 6 (5400) 7 (5B00) 8 (5200) 9 (6800) 10 (6100) 11 (6300) 13 LED ON*1 (6800) *1:i550 / i850 only *2: i950 only Back to Table of Content
Error description No paper error Paper jam error No ink error No cartridge error Cartridge error Waste ink full warning
Adjustment
Remove paper and press RESUME Be careful that spurs do not come off when removing paper E4 key Replace and set ink tank(s) Install head or replace head/logic board/carriage Replace head/carriage/logic board Replace the ink absorber Be careful of ink stains Be careful of ink stains / Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1.)*1 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2)
Error description CR error LF error Recovery system error Internal temperature error *1 Waste ink full error Head overheating error EEPROM error ROM error *2 RAM error *2 Other hardware error *2 RAM error *2
Action Replace code strip/carriage unit/ logic board Replace code wheel / LF encoder unit / logic board Replace purge unit / logic board Replace logic board Replace waste ink absorber / logic board Replace print head / logic board Replace logic board Replace logic board Replace logic board Replace print head / logic board Replace logic board
Assembly/Disassembly precaution Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip Be careful of electrostatic damage / Do not loosen or remove res screws / There must be no grease on code strip Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage / Do not loosen or remove res screws Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Be careful of electrostatic damage Be careful of ink stains / Be careful of electrostatic damage Be careful of electrostatic damage
Adjustment Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Apply grease (see 3.2.3) / Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Clear EEPROM (see 3.2.2) / Set waste ink counter (see 3.2.1) *2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2) Set waste ink counter (see 3.2.1)*2 / Set destination (see 3.3.2)
S450
User-Recovery Errors Indicator Blinking 2 Times in orange *1 Error Description code Paper feed error Probable Cause and Suspected Parts Cause: Paper feed does not work even when the paper feed operation is attempted. Suspect: Paper feed section, paper-end sensor, control board. Cause: The paper is not ejected, even when the paper ejection operation is attempted 23 inches. Suspect: Paper feed section, paper-end sensor, control board. Cause: No ink in the respective ink tank (ink compartment and sponge). Suspect: Ink tank. Cause: The wrong cartridge (BJ cartridge or scanner cartridge) is installed in the carriage for printing or scanning. Suspect: BJ cartridge, scanner cartridge. Cause: No cartridge has been installed. Suspect: Cause: The cartridge installed is defective. Suspect: BJ cartridge Cause: The total waste-ink count recorded in the EEPROM exceeds 95% of the stipulated amount indicating waste-ink full. Suspect: Waste-ink absorber, control board. Cause: Auto head position adjustment problem occurred. Suspect: BJ cartridge, ink tank, printing position sensor, control board, carriage ribbon cable. *1: User-recoverable errors are indicated by the specified number of blinks in orange, followed by a long blink in green, repeated. Non User-Recoverable Error 1 time orange / green ROM error Cause: ROM check failed during initialization. Suspect: ROM, control board Cause: RAM check failed during initialization. Suspect: DRAM, MPU, and print controller, control board Cause: EEPROM cannot be written to properly. Suspect: EEPROM, MPU and print controller, control board Cause: The carriage's home position cannot be detected because the home position sensor is faulty (disconnected, etc) Suspect: Home position sensor, purge unit, carriage motor, paper feed motor, control board, carriage ribbon cable, carriage board, DC cable. Cause: The temperature sensor (TH501) on the control board is faulty (disconnected, etc..). Suspect: Thermostat, control board
3 Times in orange *1
Paper jam error
Out of ink error
Cartridge installation error
6 Times in orange *1 7 Times in orange *1
No-cartridge error Cartridge error
Waste-ink warning
Auto Print Position Adjustment
2 time orange / green
RAM error
6800 EEPROM error
5100 Home position error
5400 Internal temperature sensor error
5B00 Waste ink-full error
Cause: The waste-ink absorber reached 100% of the waste-ink capacity. Suspect: Waste- ink absorber, control board. Solution: Reset the EEPROM, replace waste-ink absorber, replace control board. Cause: The print head's temperature is abnormally high. Suspect: BJ cartridge, control board, no ink in ink tank.
5200 Abnormal print head temperature error
S500, S600, S630, S630N

User-Recoverable Error Indicator Blink count Orange 2 Blinks Error Status code Paper Feed error Probable Cause and Faulty Parts <Cause> 1. No paper was loaded. 2. During feeding, the paper did not reach the paper-end sensor. 3. During feeding. The paper's bottom edge missed the paper-end sensor. 4. The ASF sensor did not return to its initial position and the paper-end sensor concluded tht there was no paper. (ASF motor may be < out of SYNC.) <Cause> 1. The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2. The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3. During paper feeding abnormal timing caused the paper-end sensor to sill detect paper. <Suspect> <Cause> The respective ink tank has fun out of ink (in the tank and sponge). <Suspect> In tank. <Cause> Since there is not BJ cartridge (print head) installed, the printing and suction that were required could not be executed. <Suspect> BJ cartridge, Carriage unit <Cause> 1. The print head temperature (output value of the head's internal diode sensor) exceeded the threshold. 2. BJ cartridge EEPROM's checksum <Suspect Part> BJ cartridge <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the "Full" stipulated value. <Suspected Part> Waste ink absorber, Control board
Orange 3 Blinks
Paper jam error
Orange 4 Blinks
No-ink error
Orange 6 Blinks
BJ cartridge not installed
Orange 7 Blinks
Cartridge error
Orange 8 Blinks
Waste-ink warning
User-Unresolvable Errors Orange/ Green 2 toggles blinks Orange/ Green 3 toggles blinks Orange/ Green 4 toggle blinks Orange/ Green 6 toggle blinks Orange/ Green 7 toggle blinks 5100 CR error 6000 LF error (S600 / S630) 5C00 Purge sensor error 5400 Abnormal internal temperature error 5B00 Waste ink full error <Cause> The carriage's encoder signal is abnormal. <Suspect Part> Encoder film, Carriage unit, control board, flex cable. <Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, paper feed unit, control board, <Cause> At the sensor's ON timing. It turns Off. Or vice versa <Suspect Part> Purge unit, control board. <Cause> The temperature sensor (TH401) on the control board is abnormal (disconnected, etc.). <Suspect Part> Control part. <Cause> The waste ink absorber has reach 100% of the waste ink capacity. <Suspect part> Waste ink absorber, control board.
Orange/ Green 8 toggle blinks Orange/ Green 9 toggle blinks Orange/ light Internal Error
5200 Abnormal head temperature error <Cause> The print head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect part> BJ cartridge (print head). Control board 6800 EEPROM error <Cause> An error occurred during the writing to the EEPROM. Checksum error (at soft power ON). <Suspect part> Control board. <Cause> Error at DRAM check (at hard power ON). Ink sensor error <Suspect part> Control board
Ink sensor error No indications
<Cause> No-ink indication is given while there is still ink. External noise (light) has affected the ink sensor. <Suspect part> Control board, ink sensor, ink tank.
S520
Error State Light Indicator Code Description <Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
<Cause> 1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board
4 Orange Blinks
1600, 1601, <Cause> 1) The respective ink tank has run out of ink 1611, 1612, (in both the tank and the sponge) <Suspect Parts> Ink tank 1613 <Cause> Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
6 Orange Blinks
1401
Carriage error
7 Orange Blinks
<Cause> 1) The print head temperature (output of the 1402, 1403, diode sensor in the head) is closed to the threshold. 2) 1405 1485 Print head internal EEPROM checksum error. <Suspect Part> Print head <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board <Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable.
Waste-ink warning
8 Orange Blinks
1700
CR error
5100
LF error
3 toggle blinks Orange/Green 4 toggle blinks Orange/Green 6 toggle blinks Orange/Green 7 toggle blinks Orange/Green
6000
<Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board <Cause> The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board <Cause> The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board <Cause> The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board <Cause> An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board <Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks. <Cause> When the CPU malfunctions due to an unknown cause, the CPU makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error.
Purge sensor error
5C00
Abnormal internal temperature error
5400
Waste-ink full error
5B00
Abnormal head temperature error
5200
EEPROM error
9 toggle blinks Orange/Green 10 toggle blinks Orange/Green 11 toggle blinks Orange/Green
6800
ROM error
6100
RAM error
6300
Ink sensor error
No indication
___
6500 error
___
4300 error
___
___
<Cause> When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
S530D
User-Recoverable Error Indicator Blink Error Status code count Orange 2 blinks 1000 Paper feed error Orange 3 blinks Orange 4 blinks 1300 Paper jam error 1601 No ink error BK 1611 No-ink error Y 1612 No-ink error M 1613 No-ink error C 1401 BJ cartridge not installed 1402 Cartridge error 1403 1405 1485 1700 Waste-ink warning Probable Cause and Faulty Parts Paper feed section, Sheet feeder unit, Paper-end sensor, Logic board Paper feed section, Paper-end sensor, Logic board Ink tank
Orange 6 blinks Orange 7 blinks
Print head, Carriage unit Print head, Logic board
Orange 8 blinks
Waste ink absorber, Logic board
User-Unresolvable Errors Orange/ Green 2 5100 CR error toggle blinks Orange/ Green 4 5C00 Purge sensor error toggle blinks Orange/ Green 6 5400 Abnormal internal toggle blinks temperature error Orange/ Green 7 5B00 Waste ink full error toggle blinks Orange/ Green 8 5200 Abnormal head toggle blinks temperature error Orange/ Green 9 6800 EEPROM error toggle blinks Orange Light RAM error Back to Table of Content
Encoder film, carriage unit, Logic board, Carriage ribbon cable. Purge unit, Logic board Logic board Ink absorber, Logic board Print head, Logic board Logic board Logic board
S750
Error State Light Indicator Code Description <Cause>:1) No paper was loaded. 2) During feeding, the paper did not reach the paper-end sensor. 3) During feeding, the paper's bottom edge missing the paper-end sensor. 4) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was not paper.(ASF motor may be out of sync.) <Suspect Parts> Paper feed section, Sheet feeder unit, Paper-end Sensor, Logic Board <Cause> 1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board <Cause> 1) The respective ink tank has run out of ink (in both the tank and the sponge) <Suspect Parts> Ink tank <Cause> Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit. <Cause> 1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board <Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board <Cause> The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board <Cause> The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board <Cause> The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board <Cause> An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
4 Orange Blinks
1600, 1601, 1611, 1612, 1613
6 Orange Blinks
1401 1402, 1403, 1405 1485
Carriage error
7 Orange Blinks
Waste-ink warning
8 Orange Blinks
1700
CR error
2 toggle blinks Orange/Green 3 toggle blinks Orange/Green 4 toggle blinks Orange/Green 6 toggle blinks Orange/Green 7 toggle blinks Orange/Green 8 toggle blinks Orange/Green 9 toggle blinks Orange/Green 10 toggle blinks Orange/Green
5100
LF error Purge sensor error Abnormal internal temperature error Waste-ink full error Abnormal head temperature error
6000 5C00 5400 5B00 5200
EEPROM error
6800
ROM error
6100
RAM error
6300
<Cause> DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board <Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks. <Cause> When the CPU malfunctions due to an unknown cause, the CPU makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error. <Cause> When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
Ink sensor error
No indication
___
6500 error
___
4300 error
___
___
S820, S820D
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
4 Orange Blinks
<Cause> 1) The respective ink tank has run out of ink (in both the tank and 1600, 1601, 1611, 1612, the sponge) <Suspect 1613 Parts> Ink tank 1401 <Cause> Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit. <Cause> 1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board <Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board <Cause> The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board <Cause> The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board <Cause> The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board <Cause> An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board <Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
6 Orange Blinks
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
CR error
2 toggle blinks Orange/Green 3 toggle blinks Orange/Green 4 toggle blinks Orange/Green 6 toggle blinks Orange/Green 7 toggle blinks Orange/Green 8 toggle blinks Orange/Green 9 toggle blinks Orange/Green 10 toggle blinks Orange/Green 11 toggle blinks Orange/Green
5100
LF error
6000
Purge sensor error Abnormal internal temperature error Waste-ink full error Abnormal head temperature error
5C00
5400
5B00
5200
EEPROM error
6800
ROM error
6100
RAM error
6300
Ink sensor error
No indication
___
6500 error
___
<Cause> When the CPU malfunctions due to an unknown cause, the CPU makes illegal access and runs aberrantly, resulting in a hardware error. In this case, as the printer cannot continue operations, the printer is powered off. When the printer is powered on the next time, the error is displayed. Eg. One cause on this error may be the head error. <Cause> When the communication between the engine ROM and Photo Direct Printing ROM are not properly conducted, this error will occur. Test the logic board.
4300 error
___
___
S820MG, S830D
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
4 Orange Blinks
<Cause> 1) The respective ink tank has run out of ink (in both the tank and 1600, 1601, the sponge) <Suspect 1611, 1612, 1613 Parts> Ink tank 1401 <Cause> Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit.
6 Orange Blinks
Carriage error
7 Orange Blinks
<Cause> 1) The print head temperature (output of the diode sensor in the 1402, 1403, 1405 head) is closed to the threshold. 2) Print head internal EEPROM checksum 1485 error. <Suspect Part> Print head 1700 <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board <Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board <Cause> The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board <Cause> The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board <Cause> The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board <Cause> An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board <Cause> The no-ink indication is given while there is still ink. External noise (light) has affected inr ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
Waste-ink warning
8 Orange Blinks
CR error
5100
LF error Purge sensor error Abnormal internal temperature error Waste-ink full error Abnormal head temperature error
6000 5C00 5400 5B00 5200
EEPROM error
6800
ROM error
6100
RAM error
6300
Ink sensor error
No indication
___
6500 error
___
4300 error
___
___
S900, S9000
Paper feed error
2 Orange Blinks
1000
Paper Jam error
3 Orange Blinks
1300
<Cause> 1) The paper-end sensor still detects the presence of paper even after 23 inches of paper ejection operation. 2) The ASF sensor did not return to its initial position and the paper-end sensor concluded that there was no paper. (Out of sync.) 3) During paper feeding abnormal timing caused the paper-end sensor to still detect paper. <Suspect Parts> Paper feed section, paper-end sensor, Logic Board <Cause> 1) The respective ink tank has run out of ink (in both the tank and the sponge) <Suspect Parts> Ink tank <Cause> Printing, cleaning etc. attempted while head is not properly installed. <Suspect Parts> Print head, Carriage unit. <Cause> 1) The print head temperature (output of the diode sensor in the head) is closed to the threshold. 2) Print head internal EEPROM checksum error. <Suspect Part> Print head <Cause> The total waste ink count recorded in the EEPROM exceeded 95% of the Value stipulated as "Full". <Suspect Part> Ink absorber, Logic board <Cause> Abnormal carriage encoder signal. <Suspect part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> Abnormal LF encoder signal. <Suspect Part> Encoder film, carriage unit, Logic board, flexible cable. <Cause> At the sensor's ON timing it turns OFF, Green or vice versa. <Suspect Part> Purge unit, Logic board <Cause> The Temperature sensor on the logic board is abnormal (disconnected etc.) <Suspect Part> Logic board <Cause> The waste-ink absorber has reached 100% capacity. <Suspect Part> Ink absorber, Logic board <Cause> The head temperature (output of the diode sensor in the head) is close to the threshold. <Suspect Part> Print head, Logic board <Cause> An error occurred while writing to the EEPROM. Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> ROM check error (at hard power ON). Checksum error (at soft power ON) <Suspect Part> Logic board <Cause> DRAM check error (at hard power ON). S900/S820 display the error at soft power ON. <Suspect Part> Logic board <Cause> The no-ink indication is given while there is still ink. External noise (light) has affected ink sensor. <Suspect Part> Logic board, ink sensor, ink tanks.
4 Orange Blinks
1600, 1601, 1611, 1612, 1613 1401
6 Orange Blinks
Carriage error
7 Orange Blinks
1402, 1403, 1405 1485
Waste-ink warning
8 Orange Blinks
1700
CR error
5100
LF error
6000
Purge sensor error
5C00
Abnormal internal temperature error Waste-ink full error Abnormal head temperature error EEPROM error ROM error
5400 5B00 5200 6800 6100
RAM error
6300
Ink sensor error
No indication
___
6500 error
___
4300 error
___
___

Error Codes

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___ ___ ___ ___ ___ ___

___ ___ Flashing Flashing Flashing Flashing

___ ___ Flashing Flashing Flashing Flashing

___ ___ Flashing Flashing Flashing Flashing

Lit Lit Lit Lit Lit Lit

POWER ___ ___ ___ ___ ___ ___ ___

ON LINE ___ ___ Flashing Flashing Flashing Flashing ___

HS ___ ___ Flashing Flashing Flashing Flashing ___

HQ ___ ___ Flashing Flashing Flashing Flashing ___

ERROR Lit Lit Lit Lit Lit Lit Lit

Ink low warning

Waste ink full error

Back to Table of Content

Power On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks

Error On On Blinks Blinks Blinks Blinks Blinks Blinks Blinks Blinks

High head temperature warning

Waste ink full warning

Home position error

Sheet feeder error Temperature sensor error

Waste ink full error

Head temperature error

BJ cartridge not found error EEPROM error ROM error

Blinks in green once and orange 12 times

High head temperature warning

Head temperature error

6800 5100 5400 5B00 5200 5200 5600 5910 5C00

Beeper Twice 3 Times 4 Times 5 Times 6 Times

BJ Cartridge Overheat Error

8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times

Beeper Twice 3 Times 4 Times 5 Times 6 Times

BJ Cartridge Overheat Error

8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times 8 Times

Ink low warning

Back to Table of Contents

8 Times 8 Times 8 Times 8 Times 8 Times 8 Times

8 Times 8 Times 8 Times 8 Times 8 Times

Waste ink full error

5200 6800 6100 6300 6500

Service Call Error (Orange and Green LEDs cyclical blinking)

Back to Table of Content

Error Code 1000 1300 1401 1405 No Paper Paper Jam

Purge unit error

6 times 7 times 8 times 9 times Lights in orange

806 807 808 809 No display

5400 5B00 5200 6800 6800

Back to Table of Content

Orange Flash (Error Code) 2 (1000)

Error description No paper error

Action Set paper and press RESUME key

Paper jam error

4 (1601, 1611, 1612, 1613, 1634 *1, 1635 *1)

Replace and set ink tank(s)

Be careful of ink stains

Install head or replace head/logic board/carriage

7 (1403, 1405, 1485 *1)

Replace head/carriage/logic board

8 (1700) *1: i950 only

Waste ink full warning

Replace the ink absorber

Clear EEPROM (see 3.2.2)

Replace code wheel / LF encoder unit / logic board

Recovery system error Replace purge unit / logic board

_ _ _ _ _ _

_ _ Flashing Flashing Flashing Flashing

_ _ Flashing Flashing Flashing Flashing

_ _ Flashing Flashing Flashing Flashing

POWER _ _ _ _ _ _ ___

ON LINE _ _ Flashing Flashing Flashing Flashing ___

HS _ _ Flashing Flashing Flashing Flashing ___

HQ _ _ Flashing Flashing Flashing Flashing ___

4 (1601, 1611, 1612, 1613, 1634 1, 1635 1)

LED ON1 (6800) 1:i550 / i850 only *2: i950 only

6 Times in orange 1 7 Times in orange 1